1999 Jeep Grand Cherokee complaints

NO SUMMARY

THE STEERING (DUE TO THE QUADRA-DRIVE SYSTEM) MADE THE VEHICLE FEEL AS THOUGH IT WAS ON A VERY BUMPY HIGHWAY. I WENT TO THE DEALERSHIP AND TEST DROVE AN IDENTICAL VEHICLE AND EXPERIENCED NO PROBLEMS. I, THEN, TOOK THE VEHICLE TO THE SERVICE DEPARTMENT WHEREUPON THEY TOLD ME IT WAS ALL A "MINOR" PROBLEM, THOUGH THE "CHECK ENGINE" LIGHT APPEARED ON THE WAY TO THE DEALERSHIP AND AFTER THE VEHICLE HAD SUPPOSEDLY BEEN FIXED. THE DEALERSHIP IN QUESTION ATTRIBUTED THIS WARNING TO A VAPOR LEAK. THE VEHICLE HAD BEEN THIS WAY SINCE IT WAS PURCHASED.

TRANSMISSION BANGS INTO REVERSE WIEH PLACED IN REVERSE GEAR..DEALER HAS NO ANSWER FOR THIS PROBLEM..DEALER STATES THEY HAVE CONTACTED THIE MANUFACTURE AND HAVE NOT RECEIVED A ANSWER...

4 ATTEMPTS HAVE BEEN MADE TO FIX THIS PROBLEM. WHEN ENGINE CHECK LIGHT COMES ON, GAS MILEAGE DROPS SEVERELY AND ENGINE RIDES ROUGH. VEHICLE HAS BEEN OUT OF SERVICE 29 DAYS AND PROBLEM STILL PERSISTS. *AK

LOW BEAMS DIM, VISIBILITY APPROX. 30 FEET. BOTH HEADLIGHT LENSES HAVE CLOUDY FILM INSIDE. I HAVE NOTICED THIS ON SEVERAL VEHICLES AT DEALER

STRONG VIBRATION IN STEERING WHEEL COLUMN WHEN BRAKE IS APPLIED FIRMLY AT HIGH SPEED. DRIVER SIDE WINDOWS FAILS TO OPERATE. DEFECTIVE WIRING HARNESS IN REAR DOOR CAUSES WARNING CHIMES WHEN GOING OVER BUMPS OR MAKING SHARP TURNS. *AK

WHEN SHIFTING INTO "REVERSE" THE TRANSMISSION SLAMS VERY HARD INTO REVERSE IN SUCH A MANNER THAT I HAVE NEVER EXPERIENCED IN TWENTY YEARS OF DRIVING. WHEN IT SLAMS INTO REVERSE, IT MAKES A LOUD NOISE AND THE JEEP WOULD LUNGE BUT FOR MY FOOT ON THE BRAKE. I TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THIS WAS NORMAL ON ALL 1999 GRAND CHEROKEES. I QUESTION WHETHER THIS IS NORMAL. *AK

BRAKE CALIPERS ARE DEFECTIVE CAUSING DAMAGE TO THE ROTORS AND PADS. MJS

WHILE IN REVERSE AND GOING INTO DRIVE, THE VEHICLE STALLED UNEXPECTEDLY WHICH MIGHT HAVE CAUSED AN ACCIDENT. ALSO, WHEN STARTING VEHICLE WITH THE HEADLIGHT SWITCH ON, THE HEADLIGHTS GO OFF WHEN INSTRUCTED TO BE ON. BEEN TO DEALER SEVERAL TIMES. DEALER CANNOT DETERMINE PROBLEM, THEY SAY IT MIGHT BE THE COMPUTER MODULE, BUT HAVE NOT FIXED THAT PART. *AK

SHOWED DISTORTED WINDSHIELD TO DEALER ON 4/8/99, WHO SAID HE WOULD CONTACT CHRYSLER.

WHEN SPEED CONTROL IS ENGAGED, AT ANY SPEED, THROTLE SURGES AHEAD 2-7 MPH. VERY DANGEROUS IN TRAFFIC! CHRYSLER SHOP MANUAL CONFIRMS THIS PROBLEM ON ALL JEEPS. CHRYSLER REFUSES TO FIX PROBLEM.

WHEN TRANSFER CASE IS IN FULL TIME 4WD, NO INDICATOR LIGHT ON INSTRUMENT PANEL. CAUSES UNSAFE HANDLING ON DRY PAVEMENT. JEEP SAYS- PROBLEM ON ALL JEEPS. JEEP WILL NOT CORRECT PROBLEM.

VEHICLE EXPERIENCES BACKFIRES, JUMPS FORWARD WHEN STOPPING AND RPM'S FLUCTUATE CONTINUALLY, REPLACEMENT OF TRANSMISSION DID NOT RECTIFY PROBLEMS.

IF YOUR USING ANY OF THE GEARS TO APPLY ENGINE BRAKING IN A DOWNGRADE ONCE THE TACHOMETER REACHES 2500 OR MORE THE ENGINE ENTERS A FREEWHEELING STATE WHERE THERE IS LITTLE OR NO SLOWING EFFECT. WITH THE USE OF ANY GEAR, AFTER THE INITIAL BRAKING CAUSED BY THE ENGINE REVVING TO MATCH THE GEAR SPEED (FLYWHEEL EFFECT) THE ENGINE GOES INTO A "HIGH IDLE" STATE AND OFFERS NO MORE COMPRESSION BRAKING. THE ONLY WAY TO SLOW IN DOWNGRADES IS EXCESSIVE USE THE BRAKES. USE OF ANY REASONABLE GEAR FOR THE SPEED DOES LITTLE GOOD. MOST STATES HAVE LAWS AGAINST PUTTING YOUR CAR INTO NEUTRAL WHILE MOVING FOR THIS REASON. NO COMPRESSION BRAKING IN MOUNTAINEOUS DRIVING WILL LEAD TO BRAKE LOSS DUE TO OVERHEATING. TOWING A TRAILER WOULD MAKE THINGS WORSE. I BELIEVE NO ENGINE BRAKING IS A SERIOUS SAFETY DEFECT. THIS VEHICLE REQUIRES MORE BRAKE APPLICATION DOWNHILL THAN ANY OTHER VEHICLE I HAVE DRIVEN. *AK

THE WIPER BLADES STIFFEN AND LOSE CONTACT WITH THE WINDSHIELD, EXCEPT AT THE ENDS, AT TEMPERATURES BELOW 30 F. THE BLADES WILL NOT EVEN CLEAR WATER FROM THE WINDSHIELD. STOPPING AND CLEANING THE BLADES ONLY WORKS FOR A FEW MINUTES. IN ORDER TO SEE WHERE YOU ARE GOING, YOU MUST LOOK THROUGH THE BOTTOM OF THE WINDSHIELD. I HAVE BEEN DRIVING IN IDENTICAL WINTER CONDITIONS FOR OVER 20 YEARS WITH SUBARUS AND MY OTHER JEEP AND HAVE ONLY EXPERIENCED THIS TYPE OF PROBLEM UNDER EXTREME CONDITIONS. I FEEL THAT THIS IS A SERIOUS SAFETY PROBLEM THAT JEEP NEEDS TO ADDRESS. THE DEALER SAYS THAT NOTHING CAN BE DONE UNLESS THEY HAVE A TSB. *MJS

WHILE DRIVING TO WORK THE TRANSMISSION GOT STUCK IN FIRST GEAR AND WOULD NOT SHIFT INTO SECOND GEAR OR ANYOTHER GEAR FOR THAT MATTER. I WAS STUCK DRIVING A MAXIMUM OF 20 MPH TO WORK. I HAD TO GET THE VEHICLE TOWED TO THE DEALERSHIP. SINCE THEN I HAVE HAD PROBLEMS WITH THE TRANSMISSION SHIFT HARD BETWEEN FIRST AND SECOND GREAR. (DEALER HAS TRIED MAKING ADJUSTMENTS WHICH DO NOT SEEM TO HELP). I ALSO HAVE NOTICED THAT WHEN SHIFTING INTO REVERSE A LOUD WHINNING NOISE CAN BE HEARD FROM THE TRANSMISSION. THE DEALER SAYS THIS IS NORMAL. THE REASON FOR THIS IS THE TRANSMISSION IS FILLING UP WITH FLUID. I FIND THIS EXPLANATION UNACCEPTABLE I HAVE NEVER HEARD A NOISE LIKE THIS FROM MY 1993 GRAND CHEROKEE OR ANYOTHER CAR FOR THAT MATTER. I HAVE READ HUNDREDS OF REPORTS OF UNSATISFIED 1999 GRAND CHEROKEE OWNERS WITH TRANSMISSION PROBLEMS, AND I THINK CHRYSLER NEEDS TO DO SOMETHING ABOUT IT. I HAVE ASKED JEEP TO REPLACE MY ENTIRE TRANSMISSION SEVERAL TIMES, BUT THEY REFUSED. *AK

LOUD BANGING ON THE REAR FLOORBOARDS OVER ANY BUMPS. DEALER AND MANUFACTURER SAY IT'S A BALL JOINT ON THE NEW DESIGN OF THE REAR SUSPENSION. THEY CURRENTLY DON'T KNOW HOW TO FIX THE PROBLEM. *AK

AT 200 MILES CONSUMER NOTICED A HISSING NOISE IN THE STEERING COLUMN AREA AND ANOISE IN THE REAR END AREA. DEALERSHIP SAID IT WAS A PROBLEM WITH STEERING A PINION GEAR FAILURE. DEALER CHANGED THE PUMP, THEN THE STEERING BOX. THE SECOND TIME NOISE STILL PERSISTED. MANUFACTURER SAID THERE WAS NO SOLUTION. ALSO, IT WAS NOT A SAFTEY PROBLEM. THE THEY CHANGED THE PINION GEAR, AND IT DID NOT CORRECT THE PROBLEM. SENT ANOTHER REPRESENTATIVE FROM JEEP, AND HE WANTED TO CHANGE THE GEAR BOX. VEHICLE HAS BEEN AT DEALERSIP FOR 1 1/2 MONTHS THUS FAR. *AK

NO SUMMARY LISTED FOR THIS VEHICLE.

IN EXAMING THE JEEP GRAND CHEROKEE, I NOTICE THE LOCATIN OF THE FUEL TANK APPEARED TO MAKE IT SUBJECT TO RUPTURE WHEN THE VEHICLE WAS SUBJECTED TO A REAR END COLLISION, WHEN THE COLLIDING VEHICLE SUBMARINED SLIGHTLY. WE ARE IN THE PROCESS OF PURCHASING A JEEP AND WOULD LIKE YOUR OPINION. *AK

THE DIFFERENTIAL MAKES HUMMING NOISE AT SPEEDS BETWEEN 45 TO 55 MPH. YH

CONSUMER PURCHASED VEHICLE IN NOVEMBER 98, AND HAS TAKEN VEHICLE TO DEALERSHIP FOUR TIMES IN FOUR MONTHS FOR STEERING NOISE DUE TO RACK AND PINION STEERING FAILURE. DEALERSHIP REPLACED STEERING PUMP/GEAR BOX, AND RACK AND PINION. VEHICLE HAS BEEN AT DEALERSHIP FOR ONE MONTH FOR REPAIRS. JEEP MANUFACTURER IS AWARE OF THE PROBLEMS, AND SENT A REPRESENTATIVE TO NEW JERSEY TO LOOK AT VEHICLE . REPRESENTATIVE HAS NOT FOUND A REMEDY FOR THIS DEFECT. JEEP-800-334-9200----REFERENCE #5514019. *AK

VEHICLE SAG/HESITATE, ATTEMPT TO STALL UPON ACCELERATION,DEALER DUPLICATED PROBLEM ON TEST DRIVE, BUT UNABLE TO FIX. NOTED TRANSMISSION FLUID WAS ALSO 1 QUART LOW, UNUSUAL FOR NEW VEHICLE.

THE VEHICLE STALLS INTERMITTENTLY BOTH IN DRIVE AND REVERSE. JEEP STATED THAT THIS IS A SOFTWARE PROBLEM BUT HAS BEEN UNABLE TO CORRECT IT. ON SEVERAL OCCASIONS THE VEHICLE WAS ALMOST STRUCK BY ANOTHER VEHICLE WHEN IT STALLED. THE MOST DANGEROUS SITUATIONS HAVE OCCURRED IN INTERSECTIONS AND WHEN DRIVING ON A HILL. FOR EXAMPLE, WHEN ENTERING A BUSY ROAD FROM A SIDE ROAD WITH POOR VISIBILITY, THE VEHICLE STALLED WHEN ATTEMPTING TO BACK UP FROM THE INTERSECTION WHEN IT BECAME APPARENT THAT THE VEHICLE WAS ENTERING THE LINE OF TRAFFIC (IT WAS NECESSARY TO ACTUALLY PARTIALLY ENTER THE INTERSECTION TO SEE TRAFFIC COMING FROM THE LEFT. ANOTHER DANGEROUS SITUATION OCCURRED WHEN THE VEHICLE STALLED ON A HILL AND THE DRIVER, WHO WAS INEXPERIENCED, FOUND THE CAR ROLLING BACKWARDS WHEN STEPPING ON THE ACCELERATOR BECAUSE THE VEHICLE HAD STALLED.

IDLE GOES UP AND DOWN AT STOP. IDLE GOES UP AND JEEP WILL GAIN SPEED WITHOUT FOOT ON GAS. IDLE GOES UP AND JEEP WILL GAIN SPEED IN REVERSE. IDLE "BURPS" AT STOP AND JEEP JUMPS LIKE IT WAS HIT FROM BEHIND. REAR END WHINES WHILE TRAVELING AND GET LOUDER TILL 75MPH THEN MOSTLY SUBSIDES. TRANSMISSION WAS REPLACED ( FOR NO REASON WE COULD TELL) TO STOP WHINE. WHINE CONTINUES IN THE REAR END. DEALER STATES "NORMAL". STEERING WHEEL SHAKES ON EXTREME LEFT OR RIGHT TURNS FORWARD OR REVERSE UNTIL TRANSMISSION WAS REPLACED. DEALER STATED SHAKING WAS NORMAL. JEEP HAS 2000 MILES.

FOUR WHEEL DRIVE (QUADRA-DRIVE) EXPERIENCES EXCESSIVE NOISE.

TRANSMISSION TRANSFER CASE FAILED. YH

INVOLVES "QUADRA-DRIVE" SYSTEM-EXTREME NOISE STARTING AT 45MPH-INCREASES IN VOLUME WITH INCREASED SPEED

DEALER NOT REPAIRING LOUD NOISE OR PAINT DEFECTS ON DELIVERY OF NEW VEHICLE( DOT NUMBER: )

AS MY HUSBAND SHIFTED FROM PARK TO REVERSE, OUR NEW JEEP LURCHED OR ACCELERATED SO QUICKLY THAT THE TIRES SQUEALED AND SMOKED. WE AREN'T SURE IF IT "JUMPED" OUT OF PARK OR IF AS IT WENT INTO REVERSE IT WAS ACCELERATED OR FLOORED. I WAS THROWN FROM THE VEHICLE, SEVERE CONCUSSION, DISLOCATED JAW, ETC... MANUFACTURER AND DEALER HAVE INSPECTED AND FIND THE VEHICLE "MECHANICALLY SOUND". WE ARE AFRAID TO DRIVE IT EVER AGAIN.

4 WHEEL DRIVE QUADRA-DRIVE SYSTEM EXHIBITS GRINDING AND SEVERE SHAKING WHEN TURNING RIGHT OR LEFT. HAS BEEN IN TO DEALER FOR SERVICE 2X SINCE PURCHASE ON 1/11/99. SERVICE MANAGER STATED HE HAS 3 OTHER CARS WITH SAME QUADRA-DRIVE SYSTEM EXHIBITING SIMILAR PROBLEMS. CHRUSLER SERVICE BULLETIN STATES TO REPLACE OIL IN TRANSFER CASE WITH SPECIAL OIL WITH ADDITIVE FROM CHRYSLER. DID THIS 1/29/99, HAD NO EFFECT ON PROBLEM.

VEHICLE SHIFTED OUT OF PARK INTO REVERSE EVEN WITH THE PARK INDICATER POSITIONED IN PARK, RESULTING IN AN ACCIDENT. *AK

NO SUMMARY

VEHICLE BUCKS AND JUMPS DURING LOW SPEED TURNS IN FORWARD AND REVERSE. MAY BE RELATED TO TRANSFER CASE: DEALER INDICATED WRONG FLUIDS INSTALLED AT FACTORY. WE ARE CONCERNED ABOUT FUTURE GENERAL FAILURE OR POSSIBLE LOCKUP AND CRASH AT HIGHWAY SPEEDS.

GAS TANK IS NOT EASILY FILLED, GAS NOT ALLOWED INTO VEHICLE ON SEVERAL OCCASIONS AND SPILLS OUT ONTO CONSUMER.

WHILE DRIVING AT 60MPH ON THE HIGHWAY WITHOUT WARRNING THE VEHICLE ENGINE SHUTS DOWN COMPLETLY, CAUSING THE CONSUMER TO COAST THE VEHICLE TO A STOP IN THE MIDDLE OF THE HIGHWAY. DEALER HAS BEEN CONTACTED. *AK

THE ENGINE CHECK LIGHT KEPT COMING ON. THE DEALER REPAIRED THE VEHICLE, AND AFTERWARD THE ENGINE STARTED TO STALL. WHEN DRIVING AND MAKING TURNS, THE VEHICLE WILL CUT OFF, AND SOMETME'S CAN HEAR A LITTLE NOISE COMING FROM THE ENGINE. *AK

DRIVER IS SHORT, THEREFORE SEAT HAS TO BE MOVED FORWARD, HOWEVER SEAT BELT CAN'T BE LATCHED WHEN DRIVERS SEAT IS IN THE FORWARD POSITION.