Page 8 of 33 · complaints 351–400 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Power Train › Automatic Transmission
Filed Jan 25, 200782,000 milesWI

TRUCK ONE DAY WENT TO SH*T FROM 2ND INTO 3RD OR THE OVERDRIVE AND MADE A HUGE CLUNK AND JERKED THE TRUCK SEVERELY.. NOW AFTER YOU HAVE THE TRUCK WARMED UP AND ARE GOING TO HIT 3RD GEAR TRUCK WILL DO THE SAME AND THE SHIFT DOWN AGAIN RIGHT AWAY CAUSING VEHICLE TO CLUNK AND JERK HARD CONTINUOUSLY.. I MUST DRIVE WITH THE OVERDRIVE TURNED OFF AND THERE FOR RESULTING IN HIGHER RPM AT A HIGH SPEED. *NM

Electrical System
Filed Jan 24, 200756,531 milesMI

TL*- THE CONTACT STATED THAT THE 1999 JEEP GRAND CHEROKEES HEATER AND AIR CONDITIONER WERE NOT OPERATING NORMALLY. THEN SHE SMELLED SMOKE WHEN THE HEAT WAS ON, AND WAS AFRAID THAT VEHICLE MAY CATCH ON FIRE. THIS ONLY OCCURRED WHEN THE HEAT WAS ON HIGH. THE BLOWER MOTOR AND THE HARNESS HAVE BEEN REPLACED.*AK THE DEALER REPLACED THE BLOWER MOTOR RESISTOR. UPDATE 04/30/07*TR

Visibility › Defroster/Defogger/Hvac System
Filed Jan 22, 2007120,000 milesMN

NO HEAT ON PASSENGER SIDE - DUE TO THE INFAMOUS "BLEND DOOR" PROBLEM. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jan 21, 200751,500 milesNC

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER AC/HEATER/DEFROSTER BLOWER NO LONGER OPERATES PROPERLY. AC SELF-DIAGNOSTIC CODES INDICATE "TEMP DOOR/RECIRC DOOR TRAVEL TOO LARGE". NO COMBINATION OF CONTROL SETTINGS WILL MAKE THE BLOWER/FAN OPERATE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 16, 2007137,005 milesME

FRONT DISC BRAKE ROTORS WARP CAUSING VEHICLE FRONT END TO SHAKE WHEN BRAKING, VEHICLE HAS CHRYSLER'S LATEST AND GREATEST BRAKE PAD AND ROTOR KIT INSTALLED. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Jan 15, 200756,000 milesIN

THIS IS CONCERNING A 1999 JEEP GRAND CHEROKEE LIMITED EDITION, I AM WRITING DUE TO REPEATED PROBLEMS WITH THE DEFROST CONTROL INABILITY TO CLEAR OR KEEP CLEAR THE WINDSHIELD. COLD OUTSIDE AIR BLOWS FROM THE DEFROST VENTS, AND DOES NOT CLEAR THE WINDSHIELD OF FROST OR MOISTURE, OR CAUSES MOISTURE TO RE-FREEZE. THIS IS CAUSED BY THE FAILURE OF THE BLEND DOORS IN THE HEATING SYSTEM. THIS OCCURS WHILE DRIVING AFTER ALLOWING THE VEHICLE TO WARM AND THE WINDSHIELD TO CLEAR. THIS IS A RE-OCCURRING PROBLEM, THE DEALERS SERVICE MANAGER SAYS THAT ALL WJ SERIES JEEP GRAND CHEROKEES WITH THE DUAL CLIMATE CONTROL WILL HAVE THIS PROBLEM AND WILL COST BETWEEN $1200 AND $1800 TO REPAIR AND THAT THE REPAIR IS NOT PERMANENT, JUST A FIX UNTIL THE PARTS BREAKS AGAIN. AT THIS TIME THIS HAS NOT BEEN REPAIRED AT THE ADVICE OF THE SERVICE MGR OF MY JEEP DEALER, HE RECOMMENDED FILING THIS COMPLAINT AS HE SAYS THERE SHOULD BE A RECALL ON THIS ISSUE. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Jan 11, 2007147,000 milesSC

99 JEEP GRAND CHEROKEE LIMITED WILL ONLY BLOW OUT COLD AIR. NO HEAT AT ALL. GET AC CODES OF 52, 54, 56 FROM THE DIAGNOSTIC SCREEN. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jan 8, 20077,000 milesWA

1999 JEEP GRAND CHEROKEE SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. ON 13 NOV 02 BRAKE ASSEMBLY WAS REPLACED BY CHRYSLER UNDER TSB 05-003-02 FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION ALL 1999-2002 GRAND CHEROKEE WJ MODELS BUILT THROUGH MAY 10, 2002 CAME EQUIPPED WITH BRAKE CALIPERS MADE BY TEVES. DUE TO POOR CALIPER CENTERING, THE TEVES CALIPERS CAUSED THE ROTORS TO WARP, A PROBLEM THAT HAS PLAGUED GRAND CHEROKEES. THE DEALER PUT ON THE SAME DEFECTIVE PART LISTED ABOVE I.E TEVES CALIPERS. THE JEEP GRAND CHEROKEE CONTINUES TO SHAKE VIOLENTLY WHEN BRAKES ARE APPLIED, DUE TO A DEFECTIVE PART. *NM

Visibility › Defroster/Defogger/Hvac System
Filed Dec 28, 200690,000 milesCO

RH SIDE INCLUDING DEFROST DUCT BLOWS OUT ONLY COLD AIR, MAKING DEFROST ON THE RH SIDE DIFFICULT. *NM

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 16, 2006NJ

THE CLIMATE CONTROL ON MY 1999 JEEP GRAND CHEROKEE WILL RANDOMLY CREATE LOUD CREAKING AND CRUNCHING NOISES FROM UNDER THE DASH AND WILL CAUSE A SUDDEN DRASTIC TEMPERATURE CHANGE. THIS CAUSES THE DEFROSTER NOT TO OPERATE CORRECTLY AND THE WINDOWS TO INSTANTLY FOG UP. THIS FIRST OCCURRED IN OCTOBER OF 2005 AND HAS HAPPENED OVER A DOZEN TIMES REDUCING MY VISIBILITY SOMETIMES TO NOTHING AT ALL. THE DEALER CANNOT FIND ANY PROBLEMS AND WILL NOT INVESTIGATE ANY FURTHER. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 13, 200698,500 milesMN

BLEND DOOR BROKE ON PASSENGER AND DRIVER VENTS. BLOWS ONLY COLD AIR. *JB

Tires › Tread/Belt
Filed Dec 12, 2006111,417 milesPA

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY PIECES OF RUBBER WERE NOTICED ON THE DRIVEWAY. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED DUE THERE WERE CHUNKS OF RUBBER FALLING FROM THE THREAD OF ALL FOUR TIRES AND THE TIRES NEEDED TO BE REPLACED.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 12, 2006SD

THE HVAC SYSTEM ON MY 99 JEEP GRAND CHEROKEE IS FAULTY. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 12, 2006PA

BLEND DOOR FAILURE CAUSING FOGGING OF WINDSHIELD. *NM

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 11, 2006MA

HVAC ON MY 1999 JEEP GRAND CHEROKEE LTD. HAS FAILED AND THE SYSTEM ONLY BLOWS COLD AIR. THIS MAKES THE VEHICLE INOPERABLE IN COLD DAYS OF WINTER: WINDSHIELD CANNOT BE PROPERLY VENTILATED. THIS HAPPENS TO ALMOST 100% OF THESE VEHICLES AFTER JUST 50K MILES. AND EVEN THE DEALERSHIP SAYS IT HAPPENS TO ALL MODELS 1999 THROUGH 2002 OR 3. THIS SHOULD BE A RECALL ITEM, NOT A TSB! RIGHT NOW IT'S JUST A CHANCE FOR JEEP TO MAKE AN EXTRA $1,800 OFF OF A FACTORY DEFECT. *NM

Service Brakes, Hydraulic
Filed Dec 11, 200691,000 milesNJ

I OWN A 1999 JEEP GRAND CHEROKEE LTD, ALSO REFERRED TO AS WJ. IN THE 2 YEARS I HAVE OWN THIS JEEP CERTAIN PROBLEMS CAME UP. APART FROM THE ISSUE WITH THE FRONT BRAKES WARPING THE ROTORS, AND NEEDING UPGRADED CALIPERS AND NEW ROTORS REPLACED. WHICH THE DC DEALERS DIDN'T WANT TO ACKNOWLEDGMENTS OTHER ISSUE AND EQUALLY TROUBLESOME AND PROBABLY DANGEROUS IS THE CURRENT ISSUE OF THE HVAC SYSTEM NO WORKING PROPERLY. THIS PROBLEM IS VERY COMMON AMONGST THESE VEHICLES. I HAVE A LITTLE HEAT BLOWING ON THE DRIVER SIDE COMPARTMENT, BUT 0 HEAT AND ALL COLD ON THE PASSENGER AND DEFROST. GOD HELP ME IF IM STUCK ON THE SIDE OF THE ROAD DURING THE WINTER, WHICH IT IS RIGHT NOW. MY PASSENGERS AND I WOULD NOT FAIR WELL. THE COLD BLOWING FROM THE PASS. SIDE VENTS AND DEFROST IS LIKE THE A/C WAS ON. NOW, THIS ISSUE IS THE BLEND DOORS ARE BROKEN, CHRYSLER AND JEEP BOTH NOW OF THIS ISSUE. AND THE COST OF THE REPAIRS OF COURSE ARE VERY HIGH FROM THE DEALERSHIP, AS IT INVOLVES REMOVING THE DASHBOARD THE CENTER CONSOLE AND THE STEERING COLUMN. THIS HAS TO BE A RECALL AND FIX THEIR EXPENSE AT LEAST. *NM

Unknown or Other
Filed Dec 11, 200697,500 milesCT

WJ JEEP GRAND CHEROKEE BLEND DOOR BREAKAGE/FAILURE VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Dec 10, 200670,000 milesPA

(1) NO WARNING (2) COLD AIR COMING OUT OF PASSENGERS SIDE HEATER VENTS ALL THE TIME, ALSO THIS MAKES IT NEXT TO IMPOSSIBLE TO DEFROST THE PASSENGER SIDE WINDSHIELD. (3)I WAS TOLD IT COST $1200 TO FIX THIS, AND I DO NOT HAVE THE MONEY RIGHT NOW TO DO THIS. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Dec 10, 200699,000 milesCT

1999 GRAND CHEROKEE LIMITED BLEND DOOR PROBLEM THIS PROBLEM IS ON EVERY JEEP I READ ABOUT THIS IS A MASSIVE ERROR ON JEEP THERE SHOULD BE A RECALL.THANKS, NORMAND. *NM

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Dec 9, 2006AR

BLEND DOOR FAILURE. COST $1100. *JB

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 7, 2006AZ

DEFROSTER/DEFOGGER IN MY 1999 JEEP GRAND CHEROKEE LIMITED IS NON-FUNCTIONAL. THE PASSENGER SIDE HAS NO HEAT AT ALL, BUT MY MAIN CONCERN IS THE DEFROSTER WHICH MAKES IT IMPOSSIBLE FOR ME TO SEE OUT OF MY WINDSHIELD NOW THAT COLDER WEATHER IS HERE. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Dec 6, 2006OH

I'M HAVING ISSUES WITH BROKEN BLEND DOORS AND RECIRCULATION DOORS ON MY 1999 JEEP GRAND CHEROKEE WITH THE DUAL ZONE CLIMATE CONTROL. *NM

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Dec 4, 200661,000 milesCA

THE A/C HEAT BLEND DOORS ON MY 1999 JEEP GRAND CHEROKEE LTD. WITH ONLY 61,000 MILES HAVE FAILED AND THE SYSTEM ONLY BLOWS COLD AIR. THIS IS VERY DANGEROUS IN WINTER DRIVING CONDITIONS AND AS I READ ONLINE IT HAPPENED TO ALMOST 100% OF THESE VEHICLES AFTER THEY PASS 50K MILES. MY FATHER HAS A 2001 AND HAS HAD THE EXACT SAME ISSUE. THE REPAIR IS $1,800 AND EVEN THE DEALERSHIP TOLD ME IT HAPPENS TO ALL MODELS 1999 THROUGH 2002 OR 3. THIS SHOULD BE A RECALL ITEM NOT A CHANCE FOR JEEP TO MAKE MONEY OFF OF A FACTORY DEFECT. *NM

Visibility › Defroster/Defogger/Hvac System
Filed Dec 4, 2006WI

COLD AIR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON MAKING DEFROSTER INOPERABLE IN THE COLD. THIS IS EXTREMELY DANGEROUS IN THE COLD. DASHBOARD HAS LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN VENTILATION IS TURNED AND CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THESE JEEPS ARE KNOWN TO HAVE THIS SEVERE SAFETY ISSUE. *NM

Seats › Front Assembly › Seat Heater/Cooler
Filed Nov 1, 200661,000 milesWI

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE DRIVER SEAT BECAME UNBEARABLY HOT, THEN THE HEATING SYSTEM ABRUPTLY STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE HEATING ELEMENTS ON BOTH FRONT SEATS WERE BURNT OUT.

Electrical System
Filed Oct 22, 2006WA

I HAVE A 1999 JEEP CHEROKEE, IT HAVE SO MANY PROBLEMS AND NOT SAFE TO DRIVE, AND IT COULD NOT START. PLEASE INVESTIGATE AND HELP. THANKS. *NM

Tires
Filed Oct 17, 200698,843 milesCA

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON A NORMAL HIGHWAY, A TIRE FAILURE WAS NOTICED. NO WARNING SIGNAL ALERTED THE CONTACT. THE REAR LEFT TIRE BLEW OUT AFTER TREAD SEPARATION AND THE VEHICLE SUSTAINED BODY DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE REAR RIGHT TIRE'S TREAD HAD SEPARATED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE TIRE WAS A DUNLOP P235/70R16.

Exterior Lighting › Headlights
Filed Oct 6, 200656,000 milesCA

DT*: THE CONTACT STATED WHILE PERFORMING A GENERAL INSPECTION OF THE VEHICLE, IT WAS DETERMINED THE OUTER PLASTIC COVERING LENS OF THE EXTERIOR HEADLIGHTS WERE GRAY AND CLOUDY. THE DEALER AND MANUFACTURER WERE NOT ALERTED.

Engine and Engine Cooling
Filed Aug 29, 200696,096 milesMO

DT*: THE CONTACT STATED THE OIL GAUGE FAILED TO INDICATE THE OIL LEVEL; THE FRONT END VIBRATED BADLY AT 50 MPH, AND THE WHEELS SHOOK AND MADE A CLICKING SOUND WHILE MAKING A TURN IN EITHER DIRECTION, WHICH CAUSED A VIBRATION FELT THROUGH THE STEERING WHEEL. IN ADDITION, BLACK SMOKE DISCHARGED FROM THE TAIL PIPE AND THE ENGINE EMITTED A HESITATION. WHEN INSPECTED BY AN INDEPENDENT MECHANIC, OIL AND GAS WERE VISIBLE ON THE SPARK PLUGS. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.*AK

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 29, 200691,000 milesIL

DT*: THE CONTACT STATED THE VEHICLE TRANSFER CASE IN THE ENGINE SHIFTED FROM 4 TO 2 WHEEL DRIVE. THIS HAS BEEN A PROBLEM SINCE THE CONTACT ACQUIRED THE VEHICLE. THE CONTACT ALSO EXPRESSED THE VEHICLE OVERHEATED, BUT THE VEHICLE HAS NOT BEEN TO A SERVICE DEALER TO EVALUATE OR DETERMINE THE PROBLEMS.*AK

Service Brakes, Hydraulic
Filed Aug 7, 200670,000 milesVA

WHEN I APPLY BRAKES THE VEHICLE VIBRATES AND SHAKES. DAIMLER CHRYSLER MANUFACTURED 1999 JEEP GRAND CHEROKEE AUTOMOBILES WITH DEFECTIVE BRAKE COMPONENT, INCLUDING CALIPERS AND ROTORS. WHEN BRAKE PEDAL IS APPLIED THE AUTOMOBILE MANIFEST PULSATION AND SHAKING CAUSING ME TO LOOSE CONTROL OF THE TRUCK. I CALLED DAIMLER CHRYSLER AND THEY GAVE ME A PHONE NUMBER TO CALL WHICH WAS A CLAIMS ADM. 1-866-817-6522. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jul 5, 200650,000 milesSC

0500302B - FRONT BRAKE PULSATION DURING LIGHT TO MODERATE BRAKE APPLICATION DATE: 12/16/02 (SUPERSEDES 0500302A DATED JUNE 10, 2002) MODEL YEAR(S): 1999-2002 (WJ MODELS BUILT ON OR AFTER MAY 11, 2002; WG EXPORT MODELS BUILT ON OR AFTER AUGUST 16, 2002). DESCRIPTION: BRAKE ROUGHNESS OR PEDAL PULSATION WHEN THE BRAKES ARE APPLIED. THE CUSTOMER MAY EXPERIENCE A VIBRATION OF THE STEERING WHEEL, FLOOR, SEAT, INSTRUMENT PANEL, OR A MINOR PEDAL PULSATION (BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. THE CONDITION MAY BE CAUSED BY EXCESSIVE THICKNESS VARIATION OF THE BRAKE ROTOR SURFACE. DETAILS: THIS BULLETIN INVOLVES THE REPLACEMENT OF BOTH FRONT BRAKE ROTORS AND CALIPER ASSEMBLIES. NOTE: NEW BRAKE ROTORS MUST BE USED WITH THE NEW BRAKE CALIPERS. DIAGNOSIS: 1. DETERMINE IF THE FRONT BRAKE VIBRATION/PULSATION IS CAUSED BY EXCESSIVE THICKNESS VARIATION OF EITHER FRONT BRAKE ROTOR. 2. IF EXCESSIVE THICKNESS VARIATION OF THE FRONT BRAKE ROTOR IS AT FAULT PERFORM THE REPAIR PROCEDURE. 3. IF THIS BULLETIN HAS ALREADY BEEN PERFORMED, AND FRONT BRAKE PULSATION/VIBRATION IS PRESENT, DO NOT PERFORM THE REPAIR PROCEDURE. INVESTIGATE OTHER POSSIBLE CASES FOR FRONT BRAKE PULSATION/VIBRATION. *NM

Seats › Front Assembly › Power Adjust
Filed Jun 14, 200656,000 milesCT

1999 JEEP GRAND CHEROKEE/ 56K MI.: DRIVER'S SEAT BREAKAGE WHILE DRIVING. VERY SQUISHY TO DRIVE/ FEELING OF BROKEN AND UNSTABLE OFFICE CHAIR/ FALLING BACKWARD AND DIFFICULT TO STEER. BROUGHT TO PERSONAL MECHANIC TO EVALUATE. DX: SEAT ASSEMBLY (POWER) FRACTURED. PARTS ONLY AVAILABLE THROUGH JEEP VENDOR AND UNAVAILABLE FOR 6 DAYS. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 14, 20065,000 milesHI

1999 JEEP GRAND CHEROKEE BRAKE PROBLEMS. ROTORS ON THE JEEP HAVE BEEN TURNED AND REPLACED. JEEP HAS ONLY 20,000 (TWENTY THOUSAND) MILES. JEEP FRONT END SHUTTERS VIOLENTLY AND BRAKE PEDAL PULSATES WHEN APPLYING BRAKES. DEALER SAID THIS IS NORMAL ON JEEP GRAND CHEROKEE AND WILL NO LONGER REPLACE ROTORS. HE RECOMMENDED I DOWNSHIFT TO STOP (AUTOMATIC TRANSMISSION)*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 31, 200653,600 milesMI

DT*: THE CONTACT STATED AT 40 MPH, THE VEHICLE WOBBLED AND THE BRAKES PULSATED WHILE PRESSURE WAS APPLIED TO THE PEDAL. ALSO, THE ABS LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE FRONT ROTORS, CALIPERS AND PADS, WHICH CORRECTED THE PROBLEM FOR A SHORT TIME. THE VEHICLE HAS BEEN TO THE DEALER FOR THIS PROBLEM SEVERAL TIMES TO HAVE THE ROTORS TURNED OR REPLACED. THE AVERAGE TIME BETWEEN FAILURES IS ABOUT 6000 MILES. IN 2004 THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER WHO REPLACED THE ROTORS. AGAIN, THE PROBLEM HAS REOCCURRED AND THE DEALER DETERMINED THAT BOTH THE FRONT AND REAR ROTORS NEEDED TO BE REPLACED.

Electrical System
Filed May 22, 200650,000 milesNM

VEHICLES DIES UNDER ANY CIRCUMSTANCES...SPEEDING ON THE HIGHWAY AT 75 MPH, IDLING AT A STOP SIGN, DRIVING IN TOWN AT 35 MPH, HOT WEATHER, COLD WEATHER, RAIN, SUN AND SNOW. IT SOMETIMES STARTS RIGHT UP AGAIN, SOMETIMES TAKES AN HOUR - OCCASIONALLY 5-10 HOURS BEFORE IT WILL RESTART. INSTRUMENT PANEL SIMPLY GOES DEAD, ENGINE STOPS, NO WARNING. THIS HAS NEARLY CAUSED ACCIDENTS 15-20 TIMES. TOWED 8 TIMES...WAITED IT OUT THE REST. DEALER WILL NOT HELP UNLESS THEY CAN DUPLICATE PROBLEM - CANNOT DUPLICATE AN INTERMITTENT PROBLEM, SO THERE 'IS NO PROBLEM'. PERSONAL MECHANIC IDENTIFIED THE PROBLEM AS THE COMPUTER, TRIED TO ORDER ONE FROM JEEP SEVERAL TIMES, ALWAYS TOLD IT IS ON BACKORDER. INTERESTING... BACK ORDERED PART FOR 'NO PROBLEM'. THE COMPUTER WAS APPARENTLY REPLACED JUST BEFORE I PURCHASED THE CAR. *NM

Seats › Front Assembly › Recliner
Filed May 16, 200692,000 milesPA

DT*: THE CONTACT STATED WHILE DRIVING LOW SPEED, THE FRONT DRIVER'S SIDE SEAT TILTED BACKWARDS WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY THE DEALER AND IT WAS DETERMINED THE FRONT SEAT RECLINER ASSEMBLY FRACTURED AND THE POWER ADJUST NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE SEAT SHIFTED WHILE DRIVING VARIOUS SPEEDS. AFTER INITIAL INSPECTION, THE CONTACT DETERMINED THE FRONT SEAT RECLINER ASSEMBLY WAS FRACTURED AGAIN. THE VEHICLE IS AWAITING FURTHER INSPECTION BY THE DEALER.

Exterior Lighting › Headlights › Concealment Devices
Filed May 14, 200640,000 milesFL

THE PLASTIC USED IN THE HEADLIGHT LENS COVERS BECOMES BROWN WITH EXPOSURE TO THE SUN. THIS IS A DANGEROUS PROBLEM AND THE ONLY REMEDY THAT I HAVE FOUND IS TO PURCHASE NEW HEADLIGHT ASSEMBLIES FOR ABOUT $200 EACH. THIS IS UNACCEPTABLE SINCE THE PROBLEM IS DUE TO THE IMPROPER SELECTION BY THE AUTO MANUFACTURER OF THE CORRECT POLYMER USED TO CREATE THE LENSES. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 10, 200679,252 milesKS

DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL AT VARIOUS SPEEDS THE VEHICLE VIBRATES. THE DEALER HAS REPLACED THE ROTORS FOUR TIMES, BUT DID NOT REMEDY THE PROBLEM. THE VEHICLE BECOMES UNSAFE WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. IT IS DIFFICULT TO MAINTAIN CONTROL OF THE VEHICLE. BECAUSE OF VIBRATION. CONTACT WOULD BE FEARFUL IF HIS WIFE WAS DRIVING IN SUCH CONDITIONS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 29, 200630,000 milesMN

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL THE STEERING WHEEL SHIMMIED AND THE BRAKE PEDAL PULSATED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION. THE DEALER REPLACED THE FRONT AND BACK ROTORS TEN SEPARATE TIMES. AFTER EACH REPLACEMENT OF THE ROTORS, THE VEHICLE OPERATED NORMALLY FOR SIX MONTHS AND THE BRAKE PROBLEM REOCCURRED. *AK UPDATED 5/30/2006 - *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 24, 200625,000 milesSC

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS, THERE WAS A PULSATION WITHIN THE BRAKES. THE VEHICLE WAS SEEN BY A DEALER AND THE ROTORS WERE REPLACED. THE PROBLEM PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. IT WAS DETERMINED THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED AGAIN. IT GOT PROGRESSIVELY WORSE WITH INCREASED MILEAGE UNTIL THEY SHUDDERED AND GRABBED. THE PROBLEM RECURRED WITHIN 5,000 MILES OF REPAIRS. A KIT IS NOW AVAILABLE FOR FRONT BRAKES, IT INCLUDES NEW CALIPERS AND PADS. THE CONTACT FELT THE REAR BRAKES DEMONSTRATED THE SAME PROBLEM, BUT NOT AS PRONOUNCED. THERE IS NO FORMALLY RECOGNIZED PROBLEM BY JEEP, NOR A SOLUTION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 24, 200690,000 milesME

DT*: THE CONTACT STATED WHILE BRAKING AT ANY SPEED, THE STEERING WHEEL SHAKES. THE DEALERSHIP REPLACED THE ROTORS FOUR TIMES, BUT THIS HAS NOT FIXED THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED THE CALIPERS NEED TO BE REPLACED. WHEN SHAKING OCCURS THE VEHICLE SEEMS TO HAVE LESS STOPPING POWER. A DRIVER UNACCUSTOMED TO WHEEL SHAKING WHEN BRAKING COULD LOSE CONTROL OF THE VEHICLE. CONTACT HAS ALREADY REPLACED SIX SETS OF ROTORS. THERE SEEMS TO BE INHERENT FLAW IN THE ORIGINAL BRAKE DESIGN. THE CONTACT FELT THE DEALER DID HIS BEST TO TRY TO CORRECT THE PROBLEM. *AK

Seats
Filed Mar 24, 2006OH

I HAVE A 1999 JEEP GRAND CHEROKEE WITH APROX. 77,000 MILES. I NOTICED THE DRIVER SEAT WAS ROCKING FROM SIDE TO SIDE, UPON FURTHER INSPECTION. I SAW 2 BROKEN PARTS IN THE BASE SUPPORT OF THE SEAT. THIS CAN CAUSE INSTABILITY AND END WITH A CRASH. THIS CAR IS TOO NEW TO HAVE A PROBLEM LIKE THIS. *JB

Seat Belts › Rear/Other
Filed Mar 22, 2006146,000 milesPA

MY COMPLAINT IS REGARDING MY 1999 JEEP GRAND CHEROKEE AND THE LEFT REAR SEAT BELT. THE SEAT BELT HAS WORKED FINE UNTIL THE OTHER DAY WHEN IT JUST UP AND QUITE WORKING. NOW THE SEAT BELT WILL NOT SNAP BACK INTO POSITION. I THOUGHT I WOULD CHECK TO SEE IF THERE WERE ANY RECALLS ON THIS AND NOTICED THERE WERE RECALLS ON 1999 MODELS LIKE MINE, BUT THEY DID NOT INCLUDE MY VEHICLE IN THIS RECALL. THE NHTSA RECALL # FOR THE REAR SEAT BELTS IS 98V276000. I FIND THIS KIND OF STRANGE THAT THERE WOULD BE A RECALL ON (1999 JEEP GRAND CHEROKEE) THE SAME THING THAT I AM NOW HAVING THE PROBLEM WITH. I HAVE ORDERED THE PART AND IT IS GOING TO COST ME $97.45 TO GET IT FIXED NOT INCLUDING INSTALLATION. *JB

Service Brakes, Hydraulic › Foundation Components
Filed Mar 20, 2006PA

1999 JEEP FRONT BRAKE PROBLEMS. ROTORS AND PADS FAILED. CONTINENTAL TEVES STYLE BRAKES CAUSES BAD SHIMMY OR VIBERATION IN THE FRONT WHEELS. *NM

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Mar 6, 200680,000 milesMI

DT*: THE CONTACT STATED WHILE APPLYING THE BRAKE PEDAL THERE IS A SQUEAKING NOISE AND THE STEERING WHEEL SHAKES VIGOROUSLY. THE BRAKE PADS HAVE BEEN REPLACED TWICE IN 10,000 MILES AND NEED TO BE REPLACED AGAIN. THE DEALER CAN NOT DETERMINE THE PROBLEM. THE VEHICLE IS CURRENTLY AT AN INDEPENDENT REPAIR SHOP FOR REPLACEMENT OF THE PADS FOR A THIRD TIME.

Visibility › Defroster/Defogger/Hvac System › Fan/Motor
Filed Mar 6, 2006107,500 milesTX

MY VEHICLE HAS THE EXACT SAME PROBLEM AS ANOTHER VEHICLE MANUFACTURED BY THE SAME COMPANY (DAIMLER CHRYSLER), THAT VEHICLE IS A 2002 DODGE RAM, THE NHTSA CAMPAIGN ID NUMBER IS 03V078000. ON MY VEHICLE THE CONNECTION FOR THE BLOWER MOTOR CONTROLLER IS UNDERSIZED, WITH HEAT FROM THE ELECTRICAL CURRENT THE CONNECTOR LOOSENS AND CAUSES THE BLOWER MOTOR TO CUT OUT, IT ALSO CAUSES MELTING TO THE BLOWER MOTOR CONTROLLER ITSELF AND THE ELECTRICAL CONNECTIONS. FOR THE MENTIONED RECALL DAIMLER CHRYSLER INSTALLS A WIRING HARNESS OVERLAY, THE SOLUTION TO MY PROBLEM IS THE SAME, THEY MAKE A WIRING HARNESS OVERLAY, THE PROBLEM HOWEVER IS THAT THE HEAT FROM THE ELECTRICAL CURRENT DAMAGES THE BLOWER MOTOR CONTROLLERS HOUSING AND ELECTRICAL CONNECTIONS, WHICH MEANS THAT THIS PART NEEDS TO BE REPLACED AS WELL IN ORDER TO CORRECT THE PROBLEM. THE CONSEQUENCES TO THIS FAILURE IS THAT THE BLOWER MOTOR BECOMES INOPERABLE AND DURING TIMES WHEN THE DEFROST IS NECESSARY SUCH AS COLD WEATHER, THE BLOWER MOTOR CAN CUT OUT AND REDUCE VISIBILITY. IF YOU READ MY COMPLAINT YOU'LL SEE IT'S THE EXACT SAME PROBLEM AS THE RECALL I'VE MENTIONED. I HAVE RESEARCHED AND INVESTIGATED THIS SITUATION THOROUGHLY AND AM SURE IT'S THE SAME. I ONLY FOUND OUT ABOUT THE OTHER RECALL BECAUSE I WAS EXPLAINING THE PROBLEM TO MY BROTHER WHO OWNS A 2002 DODGE RAM AND HE TOLD ME IT SOUNDED EXACTLY THE SAME AS HIS PROBLEM THAT WAS A RECALL, SO YOU CAN SEE THAT IT CLEARLY IS THE SAME PROBLEM. *NM

Latches/Locks/Linkages › Doors › Latch
Filed Feb 23, 200638,500 milesTX

1999 JEEP GRAND CHEROKEE LIMITED REAR PASSENGER SIDE DOOR LOCK FAILURE. COULD NOT UNLOCK DOOR. TOOK CAR TO DON DAVIS AUTO GROUP WHO REPLACED THE LOCK FOR $185. *JB

Power Train › Driveline › Differential Unit
Filed Feb 8, 200673,000 milesWI

THERE IS A LOUD NOISE COMING FROM THE DRIVE TRAIN OF THE VEHICLE. BELIEVE IT MAY BE RELATED TO THE REAR DIFFERENTIAL. THE JEEP DEALER AT THE 30,000 MILE SERVICE PUT THE WRONG FLUID IN AND IT WAS DRIVEN BEFORE I CAUGHT IT. ALL THE SEALS UNDER THE VEHICLE LEAKED AGAIN AT 59,000 AND ANOTHER JEEP DEALER SUPPOSEDLY REPLACED THE FLUIDS WITH THE RIGHT TYPE. *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 30, 200599,000 milesMO

DT: THE CONTACT STATED THE FOUR WHEEL DRIVE WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY DIAGNOSED A PROBLEM AS THE TRANSFER CASE. THE TRANSFER CASE WILL HAVE TO BE REPLACED AS A DIRECT RESULT OF THE WRONG TRANSMISSION FLUID BEING USED. THE CONTACT USED THE FLUID THE OWNER'S MANUAL SUGGESTED, MOPAR AUTOMATIC TRANSMISSION FLUID OR THE EQUIVALENT LABELED DEXRON 3. THE DEALERSHIP STATED THE FLUID BEING USED IS RED IN COLOR AND SHOULD BE AMBER. BOTH THE DEALERSHIP AND MANUFACTURER TOLD THE CONTACT THE OWNER'S MANUAL HAS THE WRONG TRANSMISSION FLUID INFORMATION. *AK UPDATED 2/7/2006 - *NM

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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