SINCE DATE OF PURCHASE WIPERS DID NOT FUNCTION, AIR CONDITIONER INTERMITTENTLY FAILS TO BLOW AIR FOR PERIODS UP TO 30-60 SECONDS. CAN OCCUR REPEATEDLY, WITH ONLY SECONDS IN BETWEEN. OVERHEAD COMPUTER SYSTEM REPEATEDLY SOUNDS ALARMS THAT THE LIFT GATE IS OPEN WHEN IT IS CLOSED. REAR DEFROSTER COMES ON AT ITS OWN WHIM, AND AT TIMES WILL NOT TURN OFF UNLESS KEY IS TURNED OFF. TRANSMISSION WAS REPLACED. ON BOARD PANIC SYSTEM (INTEGRATED WITH THE KEYLESS ENTRY SYSTEM) GOES OFF AT WILL, SOUNDING THE HORN AND FLASHING LIGHTS. OCCURS ALMOST CONTINUALLY WHEN VEHICLE IS LOCKED. THE BODY CONTROL MODULE WAS REPLACED, NUMEROUS ATTEMPTS AT INVESTIGATING THE WIRING, REPLACING CONNECTORS AND SENSORS HAVE STILL LEFT US WITH THE DEFECTS. THE VEHICLE IS WELL KNOWN IN THE COMMUNITY BECAUSE IT SIMPLY CANNOT BE SILENCED. WE HAVE BEEN TOLD THAT NUMEROUS OTHER 1999 AND 2000 MODELS OF GRAND CHEROKEES HAVE HAD SIMILAR PROBLEMS, ESPECIALLY WITH RESPECT TO THE TRANSMISSION WHICH HAS CAUGHT FIRE WHEN IT FAILED DURING DRIVING (AS RELATED BY A JEEP DEALER SERVICE DEPARTMENT) WE WERE LUCKY MY HUSBAND NOTICED A PROBLEM BEFORE IT REACHED THE POINT OF NO RETURN. PLEASE CONTACT IF ADDITIONAL INFORMATION IS NEEDED, WILL BE HAPPY TO PROVIDE WHATEVER IT NECESSARY TO BEGIN AN INVESTIGATION INTO THE PLAGUE KNOWN AS THE GRAND CHEROKEE. *AK
1999 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
TRANSMISSION CLUNKING UNABLE TO BE RECTIFIED. MJS
PROBLEMS WITH THE 1999 JEEP GRAND CHEROKEE'S DRIVESHAFT ARE WELL-KNOWN AMONG JEEP OWNERS, BUT MANY DEALERS, AND APPARENTLY THE MANUFACTURER, ARE FAILING TO BE FORTHCOMING IN PROVIDING FIXES OR AN OFFICIAL RECALL. DRIVESHAFT ON THIS VEHICLE BINDS UNDER MANY DRIVING CONDITIONS, MAKING LOUD "CLUNKING" NOISES AND RESULTING IN UNSAFE VEHICLE "LURCHING" AS THE DRIVESHAFT BINDS/UNBINDS. THE DEALER'S FIRST ATTEMPT TO FIX THE PROBLEM WAS ONLY TEMPORARY - IT REAPPEARED WITHIN TWO WEEKS. DEALER NOW PROMISES A FACTORY FIX "SOMETIME IN JANUARY" - A TOTALLY UNACCEPTABLE RESPONSE. *AK
REPEATED PROBLEMS WITH AC/HEAT BEING ERRATIC, WILL TAKE VEHICLE IN FOR 4TH TIME. VEHICLE SHUDDERED, FIXED BY CHANGING FLUID. WEATHER SEAL FELL OFF. BRAKE SHUDDER FIXED BY REPLACEMENT OF ROTORS, ETC. ENGINE STALLED FIXED, BUT THE REV UP AND LURCH AT STOP IS NOT YET. SETTING ANOTHER APPOINTMENT WITH SERVICE. *AK
SUBJECT VEHICLE HAS BEEN RETURNED TO TWO (2) DIFFERENT DEALERS ON FIVE (5) OCCASIONS FOR WARRANTY WORK ON EXCESSIVE NOISE WHEN PLACED IN GEAR. SUBJECT VEHICLE ALSO HAS BEEN RETURNED TO REPLACE FRONT BRAKE ASSEMBLY DUE TO BRAKE FADE AND EXCESSIVE NOISE. SUBJECT VEHICLE HAS ALSO BEEN RETURNED FOR WARRANTY WORK TO CORRECT VEHICLE TRANSMISSION SLIP (WHEN ACCELERATING FROM STOP (I.E AT TRAFFICE LIGHT)). SUBJECT VEHICLE HAS ALSO BEEN RETURNED FOR REPLACEMENT OF FRONT PASSENGER SEAT CUSHION FABRIC BUNCHING UP - THIS WAS NOT REPAIRED AS CHRYSLER REP SAID THIS IS "NORMAL" FOR SEAT CUSHION. *AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TELEPHONE POLE ,AND THE AIRBAGS DID NOT DEPLOY, CAUSING MINOR INJURIES. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
MY ISSUE IS WITH JEEP AND HOW THEY HAVE AN ISSUE WITH GEAR NOISE AND THEY ARE REPLACING THE GEARS AND BEARINGS ETC. AND THE PROBLEM STILL EXISTS. I HAVE BEEN ON THE INTERNET SEVERAL TIMES IN THE LAST MONTH , AND I CANNOT BELIEVE HOW MANY PEOPLE ARE HAVING THE SAME PROBLEMS. THE LIST IS GETTING BIGGER, BUT THE SAME PROBLEMS SEEM TO BE CONSISTANT! I ALSO AM HAVING THE CLUNK IN MY TRANSMISSION SHIFTING FORM PARK TO DRIVE OR REVERSE. HOWEVER THE DEALER HAS TOLD ME THAT THIS IS NORMAL . ALSO THE GEAR NOISE IS AT AN ACCEPTABLE LEVEL AS FAR AS THEY ARE CONCERNED. THEY SAID I CAN BRING MY JEEP BACK IN IF I WANT AND THEY CAN REPLACE THE GEARS FOR THE THIRD TIME ,HOWEVER THE NOISE IS IN APROX. 85% OF THE VEHICLES THAT ARE OUT THEIR. I AM GOING TO FILE FOR ARBITRATION,HOWEVER I HAVE BEEN TOLD THAT MY CHANCES ARE NOT GOOD DUE TO THE SEVERITY OF MY PROBLEM. I , AS WELL AS MANY UNHAPPY CUSTOMERS ARE PLEADING WITH YOU TO DO SOMTHING ABOUT THE JEEP CO. AND EITHER MAKE THEM FIX THE PROBLEM , MAKE THEM RECALL THESE THOUSANDS OF VEHICLES OUT ON THE MARKET OR I WOULD LIKE MY MONEY BACK SO I CAN TAKE MY BUSINESS SOME WHERE ELSE.
AT COMPLETE STOP OR WHEN STARTING FROM COMPLETE STOP THERE IS A LOUD CLANG OR A LOUD THUD IN THE TRANSMITION ASSEMBLY AND THE CAR LUNGES FORWARD AS IF REAR ENDED. THE DEALER CLAIMS THAT CHRYSLER IS AWARE OF THIS PROBLEM IN A NUMBER OF 1999 GRAND CHEROKEE LIMITED CARS; BUT THERE IS NO KNOWN FIX OR SOLUTION YET! CONTACTED JEEP CUSTOMER RELATIONS AND COMPLAINS DEPARTMENT IN DETROIT. THEY CLAIMED IGNORANCE OF THIS ISSUE.
SEVERAL DEALERSHIPS HAVE NOT BEEN ABLE TO RESOLVE PROBLEM. FRONT TIRES ARE GRINDING AWAY THE INTERIOR WALL OF THE WHEEL WELLS. TIRE IS NOW GRINDING ON STEEL CHASIS AND BEGINNING TO ERODE ITSELF. CHRYSLER HAS NO SOLUTION AFTER 6-8 VISITS FOR REPAIR IN 4 MONTHS. MECHANICS RECOMMEND THE CAR NOT BE DRIVEN UNTIL A SOLUTION CAN BE FOUND DUE TO SAFETY REASONS...IN THE MEANTIME I HAVE PURCHASED A NEW VEHICLE I CAN NOT DRIVE AND NEITHER THE DEALERSHIP NOR CHRYSLER WILL REPLACE THE DEFECTIVE VEHICLE.( DOT NUMBER: TIRE SIZE: 245/70/R16 )
DESIGN OF FUEL DOOR COMPARTMENT ALLOWS POOLING OF EXCESS FUEL IN EVENT OF ACCIDENTAL OVERFILL.
VEHICLE HAS HAD CONTINUOUS PROBLEM WITH THE TRANSMISSION SLIPPING AND LURCHING FORWARD AT STOPS. THE TRANSMISSION ALSO INTERMITTENTLY SLIPS AND MAKES LOUD CLUNKING NOISES WHILE DRIVING. DEALER SAYS THAT THEY DO NOT FIND A PROBLEM. DESPITE OVER 45 DAYS AT
THE CAR FAILS TO START AT A SINGLE TURN OF THE IGNITION. IT TAKES SEVERAL ATTEMPTS. DEALER DID NOT LOOK AT THIS WHEN IT WAS TAKEN INTO THE SHOP BECAUSE OF ROTOR MNFR PROBLEMS.
WHILE DRIVING AT NIGHT WINDOWS ARE TINTED TO DARK & VERY HARD TO SEE OUT. WAS LOOKING OUT BACK WINDOW TO BACK UP & FAILED TO NOTICE ANOTHER VEHICLE BEHIND JEEP. THE TINT NEEDS TO BE LIGHTENED. TAKING VEHICLE TO DEALER. *AK
I BOUGHT A 99 GRAND CHEROKEE LAREDO WITH SELECTRAC. AS STATED IN THE
WHENEVER COMING TO A STOP, VEHICLE WOULD JERK FORWARD. WOULD HAVE A WHISTLING NOISE WHILE DRIVING. VEHICLE WOULD STALL OUT. ALSO, THERE'S A SLIGHT DELAY WHEN STARTING VEHICLE & THEN ANOTHER SLIGHT DELAY AFTER SHIFTING INTO DRIVE. TOOK VEHICLE TO MECHANIC & WAS INFORMED THE PROBLEM WAS WITH RACK AND PINION STEERING& NEEDS TO BE CORRECTED. *AK
THE WINDOW ON THIS VEHICLE HAS NOT WORKED FOR SOME TIME NOW AND I AM CONCERNED FOR THE SAFETY OF MY FAMILY. THE WINDOW DOES NOT WORK AT ALL. I HAVE HAD THIS VEHICLE INTO OUR LOCAL DEALERSHIP THREE TIMES NOW AND THEY CAN'T SEEM TO FIX IT NOR DO THEY TAKE ME SERIOUSLY. I WOULD APPRECIATE ANY HELP I CAN GET.
WHEN THE BRAKES ARE APPLIED, THE PEDAL GOES TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER AND MANUFCTURER HAVE BEEN NOTIFIED. *AK
EXCESSIVE GEAR WHINE/HOWLING NOISE AT 65 MPH, DECELERATIONS, AND COASTING DOWN A GRADE. TOOK CAR IN AT 250 MILES, DEALER REPLACED FRONT DIFF. RING & PINION, BEARINGS, AND CARRIER. STILL HAVE THE NOISE. FACTORY REP TEST DROVE CAR, SAYS TO WAIT 1800-2500 MILES TO LET AXLES SETTLE IN.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN COMING TO A STOP, OR SLOWING MOVING, AND SOMETIMES ACCELLERATING, SMALL CLUNKS ARE HEARD & FELT FROM THE REAR OF VEHICLE. SOMETIMES THESE CLUNKS FEEL LIKE SOMEONE HAS HIT YOUR VEHICLE FROM BEHIND, THUS FORCING YOUR VEHICLE FORWARD WITH A HARD JERK. THE DEALERSHIP HAS REPROGRAMMED THE SYSTEM, BUT IT DID NOT TOTALLY SOLVE THE CLUNKING PROBLEMS BUT FEELS LIKE THE SHIFTING HAS CHANGED. I HAVE TRIED TO REPRODUCE THE PROBLEM FOR THEM A COUPLE TIMES, BUT AM USUALLY UNABLE TO MAKE IT "SLAM". I HAVE TOLD THEM THAT OTHER PEOPLE I HAVE TALKED WITH HAVE HAD THIS SAME PROBLEM, AND IT WAS DUE TO A FAULTY DRIVE SHAFT AND SLIP-YOKE, WHICH WAS FIXED IN THE 2000 MODELS.
WHEN A BUMP OR POTHOLE IS HIT @ 25MPH OR ABOVE, THE FRONT END AND STEERING SYSTEM SHIMMY OUT OF CONTROL. CAR TAKEN TO DEALER FOR REPAIR AND THE SERVICE MANAGER STATES THAT IS "NORMAL FOR THE VEHICLE" WHICH IS AN UN-ACCEPTABLE ANSWER TO THIS SAFETY PROBLEM. THE VEHICLE CANNOT BE OPERATED IN A SAFE MANNER FOR BOTH OUR VEHICLE AND ANY VEHICLES AROUND WHEN SHIMMY OCCURS.
ANNOYING LURCH OR THUMP FROM TRANSMISSION UPON STOP OR WHEN RELEASING BRAKES FROM STOP--DEALER/MANUFACTURER WILL NOT ACKNOLEDGE PROBLEM EXISTS.
AFTER HAVING BEEN DRIVEN FOR 5 MINUTES THE CAR WAS PARKED IN DRIVEWAY. 20 MINUTES LATER THE ENGINE RUPTED IN FLAMES. FIRE EXTINGUISHED BY POLICE AND FIRE DEPT. SPECIAL INSPECTOR AND INSURANCE APPRAISER DECLARED THE VEHICLE TOTALLY DESTROYED. AFTER 7 WEEKS CHRYSLER HAS GIVEN NO INFORMATION ON CAUSE OF FIRE AND WE STILL DO NOT HAVE A REPLACEMENT NOR A RENTAL CAR (EXCEPT FOR THE DRIVE HOME FROM NEW YORK TO FLORIDA) .A VEHICLE HAS BEEN OFFERED THIS WEEK BY RESOLUTION CENTER BUT ONLY ON CONDITION THAT WE REIMBURSE THEM $860.00 FOR MILEAGE DRIVEN ( WHICH = $.26 PER MILE.)
AT 4,000 MILES WHILE DRIVING AT SPEED OVER 40 MPH, APPLYING BRAKES TO SLOW DOWN, STEERING WHELL AND TIRES WILL SHAKE BACK AND FORTH. 2. THE VEHICLE WILL GET STUCK IN 4- WHEEL DRIVE.
NO TRUCK
REAR-BACK WINDOW LEAKED,RESEAL FAILED,HAD TO REMOVE WINDOW AND RESEAL, TOOK 4 DAYS. FRONT DIFFERENTIAL FAILED CAUSING FRONT TIRES TO HOP DURING TIGHT TURNS,DIFF REPLACED TOOK 3 DAYS. WHEN STOPPED AT A STOP LIGHT TRUCK LURCHES FORWARD ALMOST AS IF HIT FROM BEHIND, THIS HAPPENS 1 SOMETIMES 2 TIMES AT ONE STOPLIGHT, ENGINE REVS ALSO INCREASE WHEN THIS HAPPENS, DEALER CANNOT FIX. GAS TANK IS VERY HARD TO FILL THE PUMP STOPS BEFORE IT IS FULL AND MANY TIMES GAS SPILLS ALL OVER TRUCK AND PAVEMENT CAUSING A FIRE HAZZARD, ALSO GAS CAP IS VERY HARD TO REMOVE.
AT SPEEDS ABOVE 50 MPH, WHEN THE BRAKES ARE APPLIED, THE STEERING STARTS TO SHAKE VIOLENTLY AND THE BRAKES ARE SLOW TO WORK. I REPORTED THIS PROBLEM TO THE DEALER. THEY LOOK AT THE PROBLEM AND FOUND THAT THE FRONT AND REAR BRAKES (ROTORS) WERE WARPED. THEY TRIED TO GRIND THE ORIGINAL ONES. THAT DID NOT HELP THE PROBLEM AT ALL. NOW THEY ARE GOING TO TRY AND REPLACE THE FRONT AND REAR ROTORS. I HOPE THIS WORKS. I PAID ALMOST $30,000 FOR THIS VEHICLE AND I FEEL RIPPED OFF. NOT TO MENTION ALL THE TIME I HAVE TO TAKE OFF WORK TO GO TO THE DEALER TO FIX THESE PROBLMES.
NO SUMMARY
THIS VEHICLE HAS A LOUD WHINE IN THE DRIVE TRAIN AT HIGHWAY SPEEDS (55-70MPH). IT HAS QUADRA TRAC II POWERTRAIN. THE VEHICLE HAS BEEN IN SERVICE 4 TIMES FOR A TOTAL OF 19 DAYS OVER THE LAST 2 MONTHS TO CORRECT THE PROBLEM. CHRYSLER SEEMS UNABLE TO FIX. THE INTERNET IS LITTERED WITH COMPLAINTS ABOUT THIS PROBLEM, WHICH SEEMS TO BE LIMITED TO QUADRA TRAC II DRIVETRAINS. THIS IS A WIDE-SPREAD PROBLEM. PRESSURE SHOULD BE BROUGHT TO JEEP CHRYSLER TO FIX. ALSO, I FIRMLY BELIEVE THAT THE DEALER KNEW ABOUT THIS PROBLEM, BUT DID NOT REVEAL TO US.
NO SUMMARY
BRAKE ROTERS RESURFACED TWICE, ROTERS REPLACED ONCE, NOW ROTORS TO BE REPLACED WITH PART FROM ANOTHER CAR/TRUCK-"HEAVY DUTY TYPE"
EACH MALFUNCTION HAS SEVERELY EFFECTED THE USE & SAFETY OF THE VEHICLE. DEALERSHIP IS NOT INTERESTED IN THE PROBLEMS
WHEN AT A STOP THE VEHICLE LURCHES FORWARD. WHEN PLACING CAR INTO GEAR THE CAR DOESN'T MOVE.
WHEN STARTING THE VEHICLE AND SHIFTING FROM PARK TO DRIVE THE TRANSMISSION DID NOT FEEL LIKE IT ENGAGED. AFTER NOT ENGAGING THE VEHICLE WAS PUT IN PARK AND SHIFTED INTO DRIVE AGAIN. THE TRANSMISSION STILL DID NOT FEEL LIKE IT ENGAGED. NOT BEING SURE I STARTED TO APPLY THE GAS WITH NO FORWARD MOVEMENT. SUDDENLY WHEN THE RPM'S REACHED ABOUT 1500-2000 RPM'S THE VEHICLE ENGAGED INTO DRIVE CAUSING MY VEHICLE TO HIT THE PARKED CAR IN FRONT OF IT. ONLY MINOR DAMAGE WAS DONE SINCE THE VEHICLE TO THE FRONT WAS FAR ENOUGH AWAY AND I WAS ABLE TO STOP JUST SOON ENOUGH TO ONLY TAP THE FORWARD VEHICLE. SINCE THE VEHICLE WAS NEW THERE HAVE BEEN LOUD BANGING NOISES COMING FROM THE REAR WHILE STOPPING,AFTER STOPPING AND RELEASING THE BRAKE OR WITHOUT THE AIR CONDITIONING, WHILE STOPPED AND THE RPM'S FALL BELOW 500 RPM'S. THE BANG SOUNDS AS IF THERE IS TENSION BEING RELEASED SOMEWHERE CAUSING THE VEHICLE TO "LURCH FORWARD". SHIFTING THE GEAR SELECTOR (FROM PARK TO DRIVE AND PARK TO REVERSE ETC) IS ALSO CREATING A LOUD BANG AND VERY ROUGH SHIFT,WHILE CAUSING THE CAR TO AGAIN SEEM LIKE IT WANTS TO "TAKE OFF". TO DATE THE DEALER EITHER SAYS HE CAN NOT DUPLICATE OR WHAT HE DOES HEAR IS NORMAL.
LIGHT OUT IN TRANSFER CASE SO AT NIGHT YOU CANNOT SEE WHAT GEAR YOU ARE IN. WE WERE TOLD BY THE SERVICE MANAGER THERE WAS NO LIGHT AND IT WAS A DESIGN FLAW BY JEEP. HOWEVER THE LIGHT COMES ONE INTERMITTENTLY.
WHEN SHIFTING FROM PARK TO REVERSE, THERE IS A LONG SQUEALING NOISE. WHEN WE TOLD DEALER HE SAID THAT IS THE WAY THE JEEP'S WITH A V8 SOUND. THE SQUEALING IS GETTING LONGER IN DURATION WHEN SHIFTING.
HIGH SPEED VIBRATION, REPEATED BALANCING DOES NOT ELIMINATE( DOT NUMBER: TIRE SIZE: P225/75R16 )
I WAS DRIVING THE VEHICLE IN TRAFFIC, WHEN IT SUDDENLY SLOWED TO A CRAWL, AND THE ENGINE LIGHT NEVER CAME ON UNTIL AFTER I STOPPED. I CAN NO LONGER TRUST THIS VEHICLE, AN IT IT TOO TIME CONSUMING TO KEEP TAKING IT IN FOR REPAIRS. I NEED RELIEABLE TRASPORTATION. ALSO BECAUSE IT IS A NEW VEHICLE, NO ONE EVER HAS ANY PARTS AND I HAVE TO WAIT WEEKS TO LET THE DEALER GET THEM IN TO FIX THE VEHICLE.
THE VEHICLES JUMPS WHEN COMING TO A COMPLETE STOP. FEELS AS IF THE VEHICLE IS BEING REAR ENDED (AT A LOW SPEED FROM THE REAR). WE HAVE TAKEN THE VEHICLE TO PAYTON WELLS FOUR OR FIVE TIMES THE THEIR HAVE BEEN UNABLE TO REPAIR THE PROBLEM. PLEASE FEEL FREE TO CONTRACT US IF YOU REQUIRE FURTHER INFORMATION.
WHEN DRIVING LESS THAN 10MPH STEERING INTERMITTENTLY LOCKS UP EITHER TURNING LEFT OR RIGHT. DEALER COULDNT DUPLICATE ON 4 PREVIOUS VISITS. RESENTLY HAD 2 NEAR MISSES IN INTERSECTION DUE TO STEERING LOCKUP. STEERING WILL BECOME RELEASED WHEN I APPLY MAXIMUM STRENGTH. I AM REALLY SCARED FOR MY FAMILY.
VEHICLE LUNGES FORWARD AFTER COMING TO A COMPLETE STOP.
IN SHOP 5 TIMES SINCE PURCHASE AND PROBLEMS STILL NOT FIXED
VEHICLE LUNGES FORWARD SLIGHTLY WHEN STOPPED AT A STOP-LIGHT OR WHEN VEHICLE IS IN GEAR BUT NOT IN MOTION WHEN BRAKE PEDAL IS DEPRESSED.
ONLY TETHER ANCHOR KIT AVAILABLE INSTALLS INTO THE ROOF - NOT THE FLOOR BEHIND THE SEAT AS REQUIRED. ALSO - THERE IS NO CENTER SEAT TETHER ANCHOR AVAILABLE, IN THE ROOF OR THE FLOOR.
AFTER PARKING VEHICLE ON AN INCLINE, SHIFTED INTO PARK AND SHUT OFF. SUDDENLY THE VEHICLE ROLLED BACKWARDS DOWN THE INCLINE, CONSUMER TRIED TO JUMP IN AND STOP VEHICLE, AND WAS CRUSHED BY THE LEFT FRONT WHEEL. DEALER HAS BEEN CONTACTED. *AK
SINCE BUYING THE VEH, LOUD DIFFERENTIAL WHINE AT 45+ MPH; FRONT ROTORS NEEDED TO BE REPLACED (WARPED) AT 7500 MILES; REAR FLIPPER GLASS LEAKS; LOUD GRINDING NOISE WHEN PULLING AWAY FROM CURB (TRANSFER CASE FLUID REPLACED AFTER LURCHING WHEN MAKING TIGHT
TRANSMISSION SLAMS INTO GEAR WHEN PUTTING VCL IN REVERSE. DOES NOT DO THIS WHEN PUTTING VCL IN DRIVE OR ANY OTHER GEAR, JUST REVERSE. IT IS VERY NOTICEABLE, AND EVEN THE ORIGINAL TECH WHO WE SHOWED PROBLEM TO AT DEALERSHIP ADMITTED IT SOUNDED BAD/WRONG. BUT AFTER WE LEFT VCL THERE FOR REPAIR, WE WERE TOLD NONE WERE NEEDED...THIS IS "JUST HOW THESE VEHICLES ARE". I DON'T THINK SO! HAVE OWNED 4/4 SUV'S BEFORE, INCLUDING A PRIOR GRAND CHEROKEE...AND NEVER HEARD ANYTHING LIKE THIS. I AM WORRIED THAT THIS SLAMMING COULD CAUSE PARTS TO LOOSEN OR BREAK, AND IF THAT HAPPENS WHILE VCL MOVING, COULD BE DISASTROUS! COULD THIS ALSO CAUSE PROBLEM OF PARTS BEING JUST SOMEWHAT OUT OF ALIGNMENT, WHICH COULD CAUSE A STRANGE WEARING OF PARTS THAT WOULD NOT NORMALLY OCCUR? *AK
WHILE MAKING A SHARP TURN VEHICLE WOULD SHAKE / VIBRATE, CAUSING LOSS OF CONTROL. ALSO, DRIVESHAFT YOKE ASSEMBLY FAILED. SEEKING HELP FROM NHTSA IN THIS MATTERS, THE POWER TRAIN DIFFERENTIAL UNIT MAKES WHINE NOISE BETWEEN 54-65 MPH. *YC
REAR PINION SEAL LEAKING AT FIRST OIL CHANGE -TOOK TO DEALER - THEY CHANGED OUT THE WHOLE REAR END -NOISE AGAIN IN REAR -TOOK TO DEALER THEY SAID NOW IT WAS IN THE FRONT - TOOK TO DIFFERENT DEALER - TRIED TO FIX - TOOK BACK VEHICLE TILL THEY COULD GET WHOLE NEW FRONT AND `REAR END PARTS IN - THIS HAS BEEN OVER A MONTH AGO- WHILE WAITING IN LINE VEHICLE DIED AND RESTARTED - FEW DAYS LATER VEHICLE DIED THREE TIMES AT HIGH SPEED RESTARTED BUT CK ENGINE LIGHT STAYED ON -TOWED TO DEALER- THEY SAID THEY REPLACED CRANK SENSOR - NOTICED NEW O2 SENSOR AS WELL - STILL WAITING ON OTHER PARTS - PASSENGER SIDE WINDOW DOES NOT WORK - VEHICLE SURGES AT CONSTANT SPEEDS -STICK SHIFT HARD TO SHIFT FROM PARK TO REVERSE AND DRIVE AND VISA VERSA - INTERIOR LIGHTS DONT COME ON WHEN REMOTE TURNED ON TO OPEN VEHICLE- ENGINE FEELS AND SOUNDS ROUGH- ALARM SYSTEM LIGHTS GO ON AND OFF BY THEMSELVES- ONCE THE DEALER GETS THE PARTS IN I WILL BE TAKING IT BACK FOR THE 6TH TIME WITH OUR NEW COMPLAINTS. *AK
AFTER STOPPING AND RELEASING THE BRAKE PEDAL, VEHICLE LURCHES FORWARD AS IF IT HAS BEEN REAR-ENDED
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →