Page 32 of 33 · complaints 1,551–1,600 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension
Filed Aug 31, 1999CA

VEHICLE EXHIBITS LOUND DRONE/WHINE AND VIBRATION UNDER LIGHT ACCELERATION AT 55-75 MPH.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 31, 1999CA

VEHICLE EXHIBITS HARD UPSHIFT CHANGING FROM 2ND TO 3RD GEAR WHEN ACCELERATING AT 1500RPM @ 20MPH

Suspension
Filed Aug 30, 1999NY

THE VEHICLE JERKS FORWARD AFTER COMING TO A COMPLETE STOP. *AK

Power Train › Automatic Transmission
Filed Aug 27, 1999NY

TRANSMISSION MAKES NOISE WHEN GAS IS APPLIED AT SPEEDS OVER 55MPH. ALSO, WHEN APPLYING THE GAS AT ANY SPEED,VEHICLE INTERMITTENTLY SKIPS AND JUMPS. DLR HAS SEEN VEHICLE TWICE ALREADY, AND CAN FIND NO SOLUTION. *AK

Power Train › Driveline › Driveshaft
Filed Aug 26, 1999VA

AFTER COMING TO A COMPLETE STOP WITH THE AIR CONDITIONER OFF, THE VEHICLE WILL LUNGE FORWARD. CONSUMER HAS DETERMINED THE CAUSE AS THE RELEASING OF TENSION WITHIN THE DRIVESHAFT. CONSUMER HAS CONTACTED THE DEALER, DEALER STATED NORMAL OPERATION . PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Aug 23, 1999ME

BRAKES PULSATE WHEN APPLIED AT HIGH SPEED, STEERING WHEEL SHAKES WHEN BRAKES APPLIED. REPEATED CALLS TO JEEP CONSUMER RELATIONS RESULTS IN THEIR DENIAL OF A PROBLEM, OTHER THAN WEAR AND TEAR, AND THAT THE WARRENTY WILL EXPIRE AND COVERAGE OF THE BRAKE COMPONENTS ENDING.

Power Train › Automatic TransmissionCrash1 injured
Filed Aug 18, 1999NY

VECHILE JUMPED FROM PARK TO REVERSE WHEN TIME OF STARTING

Power Train › Automatic Transmission
Filed Aug 17, 1999NY

WHENEVER MAKING RIGHT HAND TURNS WOULD GET A CLICKING NOISE IN CV JOINT. VEHICLE WOULD CUTOFF WITHOUT WARNING. SPEED NOT A FACTOR. WHEN IN REVERSE, THE VEHICLE WOULD CUT OFF. HAD BEEN TO DEALER 15 TIMES FOR PROBLEM & NOTHING WAS FOUND WRONG.*AK

Wheels
Filed Aug 17, 1999MI

ALUMN. WHEEL BROKE IN 2 PIECES WHILE DRIVING-RUBBER STAYED ON WHEEL

Power Train › Automatic Transmission
Filed Aug 16, 1999NH

AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING IT TO JUMP OUT OF GEARS AND COULD RESULT IN A CRASH. ALSO VEHICLE WAS ON AND IN "PARK" POSITION AND THE OCCUPANT WAS STANDING OUTSIDE OF THE VEHICLE WHEN IT JUMPED OUT OF GEAR AND ACCELERATED. OCCUPANT HAD TO JUMP INTO THE VEHICLE AND STOP IT. DEALER WILL REPLACE THE TRANSMISSON SYSTEM. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

Engine and Engine Cooling › Exhaust System
Filed Aug 15, 1999FL

GAS TANK WAS REPLACED MID JULY OF 1999. AFTER THAT DATE, THE "CHECK ENGINE" LIGHT APPEARED. SERVICE DEPARTMENT CLAIMED THAT THE OXYGEN SENSOR WAS BAD AND REPLACING THE PART WOULD FIX THE PROBLEM. THE FOLLOWING DAY, THE "CHECK ENGINE" LIGHT APPEARED AGAIN. DEALERSHIP WAS NOTIFIED, BUT THE SERVICE DEPARTMENT WAS TOO BUSY TO SERVICE US IN THE NEXT FEW DAYS. WE WENT DOWN TO ORLANDO FL, WHERE WE PURCHASED THE VEHICLE, AND THEY SAW THE CAR IMMEDIATELY. THE SERVICE DEPARTMENT'S DIAGNOSIS WAS THE SAME AS THE DEALERSHIP IN JACKSONVILLE, FL. OXYGEN SENSOR WAS REPORTED AS BAD AND REPLACED A SECOND TIME IN LESS THAN A WEEK'S PERIOD. THE FOLLOWING DAY, ON THE WAY BACK TO JACKSONVILLE FROM ORLANDO, THE "CHECK ENGINE" LIGHT APPEARED AGAIN AND THE DEALERSHIP WAS NOTIFIED IN JACKSONVILLE. WE ARE SCHEDULED TO HAVE THE CAR SERVICE AGAIN TO CORRECT THE PROBLEM. FURTHERMORE, THE CAR IS NOW RUNNING ROUGH; INDICATING THAT THE LIGHT IS NOT JUST A MALFUNCTION, PUT A POTENTIONALLY SERIOUS PROBLEM.

Fuel System, Other
Filed Aug 15, 1999FL

AFTER HAVING THE GAS TANK REPLACED IN MID JULY OF 1999, I NOTICED AFTER DRIVING FOR OVER 100 MILES, THE GAS NEEDLE ON THE DASH WOULD NOT MOVE OFF OF FULL. WHEN I CHECKED THE OVERHEAD COMPUTER TO DETERMINE HOW MANY MILES I HAD UNTIL EMPTY, IT STILL SHOWED THE MAXIMUM. THE PROBLEM WAS REPORTED TO THE DEALERSHIP IN JACKSONVILLE AND WAS SUPPOSEDLY TAKEN CARE OF. LAST NIGHT, MY WIFE AND 14 MONTH OLD CHILD WERE DRIVING DOWN I-10 AND WITH A 1/4 TANK STILL SHOWING, THE CAR JUST QUIT. IT HAD APPARENTLY RAN OUT OF GAS. MY WIFE HAD TO GET SOMEONE TO TAKE HER TO A GAS STATION AND GET SOME GAS. AFTER FILLING UP, THE SAME PROBLEM APPEARED AS BEFORE. MY WIFE WAS ABLE TO DRIVE OVER 100 MILES AGAIN WITHOUT THE GAS NEEDLE MOVING OFF OF THE FULL POSITION. THE DAY BEFORE, MY WIFE HAD ONLY DRIVEN ABOUT 150 MILES BEFORE THE CAR NEEDED TO BE FILLED UP AGAIN. I BELIEVE THE PROBLEM IS DIRECTLY RELATED TO THE "CHECK ENGINE" LIGHT THAT IS BEING SERVICED FOR THE 3RD TIME NOW.

Power Train › Driveline › Differential Unit
Filed Aug 15, 1999VA

EXCESSIVE GEAR WHINE/NOISE FROM DIFFERENTIALS. FRONT REBUILT TWICE, REAR REBUILT ONCE. DEALER ORDERED NEW FRONT TRANSAXIAL UNIT ASSEMBLY

Visibility › Sun/Moon Roof Assembly
Filed Aug 12, 1999MD

THE WIND DRAG IS NOT DEFLECTEED PROPERLY ,DUE TO DESIGN, WHEN THE SUNROOF IS OPEN CAUSING ROOF VIBRATIONS AND ALOT OF NOISE INSIDE THE CABIN OF THE VEHICLE. NLM

Suspension
Filed Aug 11, 1999KS

WHILE DRIVING OVER 30 MPH VEHICLE SEVERELY VIBRATED WHICH COULD CAUSE LOSS OF VEHICLE CONTROL. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Aug 11, 1999MI

[email protected] : PROBLEMS=STEERING, FUELING, TRAN. SLIPS 2ND-3RD,WON'T START, BRAKE PULSATION,SHIFT TO REVERSE LOUD CLUNK NOISE.

Steering › Rack and Pinion
Filed Aug 11, 1999MI

STEERING STIFF, PULLS HARD RIGHT, THEN LEFT, WON'T TRACK STRAIGHT ON FLAT ROAD.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 11, 1999MI

GAS SPILLS / OVERFLOWS ON PERSON AT FUELING, PUMP SHUTS OFF, WITH TANK NEAR EMPTY.

Power Train › Automatic Transmission
Filed Aug 11, 1999MI

TRANSMISSION SLIPS OUT OF GEAR WHILE UP-SHIFTING FROM 2ND TO 3RD GEAR (AUTOMATIC).

Fuel System, Gasoline › Delivery
Filed Aug 11, 1999MI

WON'T START. BAD FUEL PUMP, NATIONAL BACK ORDER. STILL HARD STARTING AFTER REPLACED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 11, 1999MI

BRAKE PULSATION & NOISE. ALSO BRAKING OVER BUMPS CAUSES PEDAL DROP TO FLOOR, LOSS OF BRAKING.

Power Train › Automatic Transmission
Filed Aug 11, 1999MI

TRANSMISSION MAKES LOUD CLUNK SOUND WHEN SHIFTING INTO REVERSE. VERY LOUD!

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 11, 1999MI

BRAKE PULSATION/NOISE. OVER BUMPS PEDAL DROPS TO FLOOR, BRAKING REDUCED. ACCIDENT ALMOST OCCURED.

Fuel System, Gasoline › Delivery
Filed Aug 11, 1999TN

THE CAR WAS HARD TO START AND SOMETIMES SLUGGISH AND OCCASIONALLY SURGED SUDDENLY ON ACCELARATION. THE CAR WAS KEPT FIVE DAYS , A NEW FUEL PUMP INSTALLED THAT FAILED COMPLETELY ON INSTALLATION.WITH THE NUMBER OF TBS RELATED TO ENGINE PERFORMANCE , STARTING ETC. I WOULD NOT THINK IT TOTALLY UNLIKELY THE INTEGRITY OF THE FUEL PUMP MIGHT BE RELATED TO SOME OF THOSE. THE ENGINE ACCELRATIONS WERE EXTREME AND DANGEROUS

Equipment › Appliance › Air Conditioner
Filed Aug 9, 1999SD

AIR CONDITIONING DOES NOT COOL. WE HAVE HAD IT TO THE DEALER 4 DIFFERENT TIMES AND THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. WE WERE TOLD THERE IS A VACUUM LEAK SOMEWHERE. THE DEALER HAS ADDED DIFFERENT PARTS TO AID IN THE VACUUM, BUT NOTHING IS WORKING. THIS PROBLEM HAS AFFECTED THE USE, VALUE, AND POSSIBLY THE SAFETY OF THE VEHICLE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 2, 1999MA

FRONT BRAKE ROTORS ARE TO THIN, CAUSING THEM TO WARP UNDER HEAT. ROTORS HAVE BEEN REPLACED THREE TIMES. *AK

Equipment › Appliance › Air Conditioner
Filed Aug 1, 1999NC

AC IS NOT COOLING CAR DOWN DEALER SAIDS THAT AC IS OK, PROBLEM WITH AC & HEAT ON A LONG TRIP, TOOK TO A AUTO SHOP WAS TOLD TO MUCH AC FLUID IN SYSTEM WHICH CAUSE HEAT TO COME OUT OF AC, WAS DRAIN & REFILLED. AC IS COLDER THAN BEFORE 'BUT' STILL NOT COLD ENOUGH, SYSTEM IN OTHER 1999 CARS ARE MUCH COLDER THAN JEEP.NOT A HAPPY CONSUMER.

Electrical System › Ignition
Filed Aug 1, 1999VA

NO SUMMARY

Power Train › Automatic Transmission
Filed Jul 29, 1999CA

WHEN SHIFTING TRANSMISSION GEAR FROM PARK TO REVERSE THERE IS A VERY LOUD NOISE AND VEHICLE STALLS. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jul 28, 1999KY

THIS VEHICLE EXHIBITED STRONG BRAKE PULSATION WHEN STOPPING. MANUFACTURER REFUSED REPLACEMENT OF ROTORS, AND TURNED ROTORS WHILE ON HUBS OF VEHICLE. PULSATION HAS NOW RETURNED.

Power Train › Automatic TransmissionCrash
Filed Jul 27, 1999AL

TOOK TO DEALER 6 TIMES FOR TRANSMISSION PROBLEMS. DEALER TOLD ME THAT THEY DON'T KNOW HOW TO FIX. WAS IN A FENDER BENDER ON 7-25-99 DO TO TRANSMISSION HESITATION AND JERKING. GOING TO ARBITRATION ON 8-9-99.

Visibility › Power Window Devices and Controls
Filed Jul 26, 1999TX

I BOUGHT TWO JEEP GRAND CHEROKEE VEHICLES IN APRIL OF '99. IN BOTH VEHICLES, THE WINDOW REGULATORS HAVE STOPPED WORKING. I CAN'T ROLL-DOWN THE WINDOWS, AND THE PROBLEM CAN'T BE FIXED IMMEDIATELY, BECAUSE THE PARTS ARE ON A NATIONAL BACK-ORDER LIST, SO OTHER JEEP OWNERS MUST BE EXPERIENCING SIMILAR PROBLEMS.

Vehicle Speed ControlCrash
Filed Jul 20, 1999FL

WHEN TAKING OFF FROM A COMPLETE STOP, ACCELERATOR LOCKED UP, CAUSING THE VEHICLE TO ACCELERATE TO A HIGH RATE OF SPEED. AFTER COLLIDING WITH A COUPLE OF VEHICLES AND A FIRE HYDRANT, VEHICLE SLOWED DOWN. AFTER APPLYING THE PARKING BRAKE, VEHICLE CAME TO A STOP. THE MANUFACTURER HAS BEEN NOTIFED ABOUT THE PROBLEM. REPORT GIVEN BY LIZA DELCAMPO AT STATE FARM INSURANCE. TSB# 18-40-98 *AK

Suspension › Rear
Filed Jul 18, 1999OR

THE AUTOMATIC TRANSMISSION HAS AN ERRATIC HARD CLUNK SHIFT FROM 1 TO 2, AS WELL AS A DOWN SHIFT FROM 3 TO 2, DEALER SAYS THIS IS NORMAL. THE VEHICLE PULLS TO THE RIGHT, DEALER CONFIRMED THAT THE LEFT REAR TOE WAS OUT OF SPEC., DEALER SLOTTED REAR TRAILING ARM MOUNTING POINT, BUT CAR STILL PULLS TO THE RIGHT.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 17, 1999NY

THE MOTOR HAS A METALLIC TYPE KNOCKING OR TAPPING NOISE THAT INCREASES IN RAPIDITY AS THE RPM INCREASES UNTIL IT BECOMES A HIGH PITCHED SCREAMING TYPE SOUND. THE DEALER REFUSES TO ACCEPT THIS AS A PROBLEM SINCE OTHER 1999 6 CYLINDER JEEPS DO IT ALSO. HOWEVER MY 1996 JEEP WITH THE SAME ENGINE DIDNOT MAKE THESE NOISES. *AK

Power Train › Automatic Transmission
Filed Jul 16, 1999VA

COMPUTER CONTROL OF TRANSMISSION FAILED, REPAIRS ARE NOT POSSIBLE. TRANSMISSION COMPUTER MUST BE REPLACED.*AK

Suspension › Front
Filed Jul 14, 1999OH

VEHICLE PULLS TO THE RIGHT. DEALER ATTEMPTED FIX 4 TIMES. NO SUCCESS. ALSO SQUEAKS FROM THE STEERING COLUMN WHEN WHEEL IS TURNED LEFT. DEALER UNABLE TO FIX. *AK

Power Train › Automatic Transmission
Filed Jul 14, 1999NM

TRANSMISSION EXPERIENCING NOISE WHEN SHIFTING FROM "PARK" TO "REVERSE", IT ONLY HAPPEN SOMETIMES, UNABLE TO DETERMINE FAILURE. *YC

Steering › Hydraulic Power Assist System
Filed Jul 12, 1999NY

THE STEERING IN THIS 1999 GRAND CHEROKEE JEEP HAS MAJOR FLAW ASSOCIATED WITH MAKING TIGHT TURNS. WHENEVER WE TRY TO MAKE A TIGHT RIGHT OR LEFT TURN THE STEERING WHEEL SHAKES VIOLENTLY WITH A TOTAL LOSS OF STEERING CONTROL.*AK

Visibility › Power Window Devices and Controls
Filed Jul 8, 1999NC

DRIVER'S SIDE POWER WINDOW DOES NOT OPERATE PROPERLY, THE WINDOW DOES NOT ROLL UP OR DOWN. *AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 8, 1999IL

99 JEEP GRAND CHEROKEE HAS BEEN IN SHOP 5 TIMES (CURRENT MILEAGE:7500). I HAVE HAD CLATTERING/NOISES WITH SHARP TURNS (TRANSFER CASE FLUID, THEN CASE ITSELF, THEN PUMP REPLACED); GEAR WHINING NOISE CHRYSLER IS BLAMING ON THE DANA CORP. MY DEALER "UNABLE TO FIX PROBLEM AS NECESSARY TOOLS ARE ON BACK-ORDER"; VIBRATION WHEN APPLYING THE BRAKES ATTRIBUTED TO A WARPED ROTOR (PER TSB); PROBLEMS WITH KEYLESS REMOTE ENTRY AND SLOW REFUELING, SOMETHING LEAKING FROM FRONT END. MANY OTHER OWNERS ARE HAVING SIMILAR PROBLEMS AS EVIDENCED BY THE MULTIPLE COMPLAINTS ON INTERNET MESSAGE BOARDS (YAHOO.COM; JEEPSUNLIMITED.COM) CHRYSLER SEEMS TO BE STONEWALLING ON MOST OF THESE PROBLEMS, ESPECIALLY THE DANA CORP. REAR-END PROBLEM. I'M VERY FRUSTRATED AFTER HAVING SPENT $38,000 ON THIS VEHICLE!

Vehicle Speed Control
Filed Jul 6, 1999NY

WHILE SLOWING DOWN TO STOP AT A RED LIGHT, THE VEHICLE DOWNSHIFTED (AUTO) PROPERLY. AT APPROX. 15 - 20 MPH WHILE THE BRAKE WAS DEPRESSED THE ENGINE REVVED UP AS IF TO TAKE OFF. I SHIFTED TO NEUTRAL AND THE TACHOMETER ALMOST RED LINED. (SIMILAR TO THE AUDI 5000 PROBLEM EARLY 80'S.) THE SECOND TIME THIS HAPPENED WAS AFTER MAKING A U-TURN ON A DEAD-END STREET AND PROCEEDING TO STOP AT A STOP SIGN. BOTH FEET WERE ON THE BRAKE PEDAL. THE VEHICLE HAS BEEN TOWED BACK TO THE DEALER ON 07/06 WITH 116 MILES ON THE ODOMETER. OUTCOME STILL PENDING.

Suspension
Filed Jul 1, 1999MA

FROM DELIVERY DATE I NOTICE A SQUEAL AND WHINING NOISE AT HIGHWAYS SPEEDS, WHEN THE GAS IS UNAPPLIED. *AK

Power Train › Automatic Transmission
Filed Jun 30, 1999AL

FROM PARK TO REVERSE GRINDING/CLICKING, & SQUEAKING NOISE SAME FROM PARK TO DRIVE. 2ND GEAR AND 3RD GEARS SLIPPING/VEHICLE HESITATION. DEALER HAS TRIED TO FIX 5 TIMES, AND DEALER DOES NOT KNOW HOW TO FIX IT. *AK

Power Train › Automatic Transmission
Filed Jun 30, 1999NJ

OUR 99 JEEP GRAND CHEROKEE IS 4 MONTHS OLD AND IS NOTHING BUT TROUBLE; THE TRANSFER CASE WAS REPLACED, THE CAR MAKES A GRINDING NOISE AT HIGHWAY SPEEDS AND THE DEALER THOUGHT THE REPLACEMENT OF THE TRANSFER CASE WOULD SOLVE THE PROBLEM. IT DIDN'T HOWEVER. FURTHERMORE THE GEAR OIL HAD TO BE REPLACED BECAUSE THE CAR WOULD BUCK AND EVEN STALL SOMETIMES WHEN I WOULD MAKE TIGHT TURN. FURTHERMORE THE TRANSMISSION IS SOMETIMES CLUNKING. OUR POWER WINDOW NEEDS A NEW MOTOR. THE CAR KEEPS ON PULLING TO THE RIGHT AND THAT STILL HASN'T BEEN FIXED. WE HAVE BEEN VERY DISAPPOINTED AND WISH THE LEMON LAW WOULD BE A LITTLE BIT MORE PROTECTIVE OF CONSUMERS THAN CAR DEALERS AND MANUFACTURERS. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Jun 29, 1999CA

NO SUMMARY LISTED FOR THIS VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 22, 1999NJ

I HAD A SEVERE VIBRATION IF BRAKING OVER 50MPH. THE DEALER RESURFACED BUT NOT REPLACED THE FRONT ROTORS. THE PROBLEM IMPROVED BUT IS NOT 100% RESOLVED. I FEEL UNSAFE DRIVING WITH RESURFACED WARPED ROTORS THAT THE DEALER REFUSED TO REPLACE BECAUSE CRYSLER WILL NOT AUTHORIZE IT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 22, 1999MN

THE AUTOMATIC TRANSMISSION FAILED AND HAD TO BE REPLACED AFTER ABOUT 6000 MILES. THERE IS A LOT OF NOISE FROM THE REAR, SOUNDS LIKE IT IS COMING FROM THE DIFFERENTIAL OR AXLE. IT IS LOUD ENOUGH TO BE HEARD OVER THE RADIO. THE FRONT ROTORS APPEAR TO BE WARPED. WHEN BRAKING AT HIGHWAY SPEEDS, THE STEERING WHEEL SHUDDERS. IT DOES NOT FEEL SAFE. *AK

Suspension › Front
Filed Jun 22, 1999GA

OSCILLATING NOISE/VIRBRATION COMING FROM FRONT, UNDER DRIVE AT 70MPH,DISAPPEARS UNDER COAST. *AK

Visibility › Glass, Side/RearCrash
Filed Jun 21, 1999NJ

CONSUMER WAS DRIVING APPROX. 5 MPH WHEN BACKING OUT OF DRIVE WAY AND BACKED INTO ANOTHER VEHICLE, CONSUMER SAYS THER REAR GLASS IS TO DARK, FOR CORRECT VISIABILITY. THE GLASS IS SUPER TINTED. (PRIVATE TINTING) THE VIN.# REGISTERS SUPER TINT, AND CONSUMER INQUIRED ABOUT TINT AT TIME OF PURCHASED. CHRYSLER SAYS TINT MEET FMVSS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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