Page 29 of 33 · complaints 1,401–1,450 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Steering › Gear Box › Shaft PitmanCrash1 injured
Filed Jun 1, 2000IL

WAS AT A DEAD STOP AND WAS REARENDED. PASSENGER'S REAR SHOULDER BELT FAILED TO HOLD OCCUPANT, BUT LAP BELT HELD. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 1, 2000FL

DEALER TURNED ROTORS AT 13,000 AND AGAIN AT 27,000. ON THE ROTORS IT STATES THE MINIMUM TO BE TURNED IS 24.5 MINE HAVE BEEN TURNED TO 24.27 AND 24.31. MY UNDERSTANDING THIS DOES NOT ALLOW THE HEAT TO DISIPATE AND THEY COULD CRACK.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 31, 2000MA

WHENEVER VEHICLE COMES TO A STOP IT STALLS WHEN PULLING OFF TO MAKE A TURN. DEALER HAS BEEN CONTACTED. THROTTLE BODY HAS BEEN REPLACED TWICE, ENGINE/TRANSMISSION SOFTWARE UPDATED, PROBLEM STILL EXISTS. *AK *ML

Engine and Engine Cooling › Engine › Gasoline
Filed May 29, 2000CA

ENGINE REPAIRED EIGHT TIMES DUE TO FUEL PUMP, SPARK PLUG AND OXYGEN SENSOR FAILURES. YH

Service Brakes, Hydraulic › Foundation Components
Filed May 29, 2000CA

BRAKES FAILED CAUSING FRONT END SHIMMY. NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 26, 2000KY

WARPED ROTORS AT 13,400. DEALER REPLACED ONE AND TURNED ONE. STEERING WHEEL WOULD SHUDDER AND BRAKES PULSATE IF BRAKING SPEEDS WERE GREATER THAN 50MPH. PROBLEM COMING BACK 1000 MILES LATER AFTER "FIX" APPLIED BY DEALER.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 25, 2000OH

HAVE SENT A DETAILED LETTER TO DEALER AND TO NHTSA. NO SAFETY DEFECT LISTED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed May 25, 2000MT

BRAKE ROTORS BECAME WARPED TO THE POINT THE VEHICLE BOUNCED WHEN BRAKING. DEALER DECLINED TO REPLACE ROTORS, HOW EVER AGREED TO MACHINE THEM PER TSB. DEALER SERVICE CONFIRMED THIS WAS A PROPLEM ON SOME 1999JEEPS. MY CONCERN IS, ALTHOUGH THEY DID THE WORK UNDER WARRANTY,I WILL HAVE TO REPLACE THE ROTORS SOMETIME IN THE FUTURE, BECAUSE THEY DID NOT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 22, 2000MA

PERMATURE WEAR OF THE ROTORS CAUSED THEM TO WARP. DEALER HAS BEEN NOTIFIED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 22, 2000IN

BOTH FRONT ROTORS WARPED AT 19,000 MILES AND TURNED, NOW WARPED AGAIN AT 25,000 AND FRONT PADS STILL ORIGINAL AND DO NOT NEED REPLACED. THIS IS THE SAME PROBLEM THEY HAVE DONE RECALLS ON PREVIOUS MODELS AND OBVIOUSLY HAVE NOT FIXED ENGINEERING PROBLEMS. THEY WANT TO EXCLUCE FROM WARRANTY BECAUSE IT IS BRAKES, BUT WHY DO PADS OUTLAST ROTORS. CAUSES EXTREME SHIMMY OF STEERING WHEEL AND VIBRATION WHEN BRAKING. SERIOUS RISK FOR ACCIDENT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 21, 2000TX

WARPED ROTORS HAVE BEEN RESURFACED,REPLACED,RESURFACED AND REFUSED ADDITIONAL REPAIRS UNDER WARRANTY, STATING PROBLEM WAS "DRIVING HABITS". *AK

Equipment › Appliance › Air Conditioner
Filed May 18, 2000CO

WE HAVE ALSO HAD PROBLEMS WITH THE REAR DOOR, HARD GRIND WHEN SHIFTING TO REVERSE, WHEN SHIFTING INTO REVERSE...NOTHING HAPPENED, WHISTLING NOISE WHEN DRIVING OVER 45-50 MPH., BLOWER PROBLEMS, FOWL SMELL AFTER USING A.C., LEAK IN REAR WINDOW, CLICKING IN AUTOMATIC LOCK SECTION, FAULTY SPEAKER. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 17, 2000TX

FRONT BRAKES SHAKE VIOLENTLY WHEN APPLIED AT SPEED BETWEEN 40 AND 60 MPH. CONTINUE SHAKING UNTIL VEHICLE IS BELOW 40 MPH OR DRIVER LETS UP ON BRAKES. I'VE READ THROUGH THE COMPLAINTS AND SEE THE SAME THING OVER AND OVER. I FIRST HAD THE PROBLEM AT 3,707 MILES (1/29/99) AND ARCHER JEEP IN HOUSTON RESURFACED THE FRONT ROTORS. IT HAPPENED AGAIN AT 10,427 MILES (6/17/99) AND THEY AGAIN RESURFACED FRONT ROTORS. WHEN IT HAPPENED THE THIRD TIME 16,750 MILES (11/11/99) THEY REPLACED THE FRONT ROTORS. NOW, AT 26,090 MILES (5/17/00) THE PROBLEM HAD RETURNED AGAIN. THIS IS OBVIOUSLY NOT A ROTOR PROBLEM AND IF IT HAPPENS ON A WET ROAD, AN ACCIDENT WILL MOST CERTAINLY RESULT. THIS IS NOT A MAINTENANCE OR DEALER PROBLEM. THE DEALER HAS BEEN MOST HELPFUL. JEEP/CHRYSLER SHOULD BE MADE TO INVESTIGATE AND CORRECT THIS DANGEROUS PROBLEM. WARRANTY EXPIRES IN 10,000 MILES AND I WILL STILL HAVE BRAKES THAT WERE NEVER RIGHT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 17, 2000FL

ROTORS FAILED- BRAKES PULSATE- DEALER RESURFACED ROTORS @ 6,000 AND AGAIN @12,582. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 11, 2000MD

THIS TRUCK IS A LEMON, I WILL NEVER BUY AMERICAN AGAIN. THE JEEP IS UNSAFE ROTORS WARP AND CAUSE SEVERE CONTROL PROBLEMS WHILE BRAKING. I WILL BE STARTING A NEW WEB PAGE TO GET THE WORD OUT ABOUT THIS UNSAFE VEHICLE AND RETURN TO THE FAITHFUL NISSAN FAMILY AND PURCHASE A PATHFINDER *AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 5, 2000NE

INTERMITTENT ENGINE IDLE PROBLEM. OCCURS WHEN ENGINE IS FULLY WARMED UP AND IN GEAR AND AT A FULL STOP. ENGINE IDLE SPEED WILL FLUCTUATE BETWEEN 300 & 600 RPM . WHEN THIS HAPPENS, ENGINE ROUGHNESS IS VERY NOTICABLE AND ON OCCASSION IT WILL STALL. ON THE FIRST VISIT TO THE DEALER, THE COMPUTER WAS REPROGRAMMED AS PER A TSB. THIS DID NOT SOLVE THE PROBLEM. SECOND VISIT, CHRYSLER ADVISED THE DEALER TO REPLACE THROTTLE POSITION SENSOR. AGAIN THE PROBLEM STILL EXISTS. THE DEALER HAS NOTIFIED CHRYSLER AND IS STILL WAITING FOR AN ANSWER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 5, 2000MA

EXTREME PULSATION IN FRONT BRAKES. ROTORS HAVE BEEN CUT ONCE, REPLACED AT 30,000 MILES, AND NOW DOING IT AGAIN.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed May 2, 2000NJ

STALLED ON MANY OCCASIONS IN STOP AND GO TRAFFIC. HAS BECOME VERY DANGEROUS WITH POTENTIAL FOR ACCIDENT. EXTREMELY UNRELIABLE WITH POOR BUILD QUALITY. DEALER UNABLE TO RESOLVE THE STALLING PROBLEM. LONG LIST OF PROBLEMS IN THE FIRST 27,000 MILES. VERY UPSET WITH THIS VEHICLE AND CHRYSLER DOESN'T SEEM TO REALLY CARE AT ALL.*AK

Steering › Linkages
Filed Apr 29, 2000TX

NONE OF THESE THINGS HAVE BEEN FIXED TO DATE. DEALER WAS GIVEN 2 CHANCES AND KEPT SAYING THEY COULD NOT SEE ANYTHING. TOOK TO ANOTHER DEALER & THEY SAID DRIVE SHAFT, BRAKES, PINION & GEAR, BACK GLASS ALL NEEDED REPLACED. WOULD NOT WORK ON VEHICLE BECAUSE OF DEALER FRAUD. BOUGHT OCT. 1999 NEW. HAD BEEN IN SERVICE SINCE SEPT. 1998. DID NOT WANT TO GET INVOLVED. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

Unknown or Other
Filed Apr 28, 2000ID

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Unknown or Other
Filed Apr 28, 2000ID

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 26, 2000MA

WARPED ROTORS ARE CAUSING THE FRONT END OF THE VEHICLE TO SHIMMY. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 26, 2000KS

THE BRAKES ARE DISPLAYING THE SAME SYMPTOMS AGAIN AT 11,250 MILES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 26, 2000NY

AT APPROX. 4800 MILES NOTICED WHEEL VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS. TOOK IN TO DEALER AND THEY SAID THEY FOUND NOTHING. VIBRATION PROCEEDED TO GET SEVERE AND TOOK VEHICLE IN AGAIN AT 7400 MILES. THEY RESURFACED ROTORS WHICH FIXED THE PROBLEM. NOW AT 10600 MILES AGAIN GETTING VIBRATION WHICH IS CONTINUING TO GET WORSE AS VEHICLE IS DRIVEN. WHEN VEHICLE WAS TAKEN IN AT 7400 MILES I FEEL IF LEFT TO CONTINUE THE VIBRATION WAS SOON TO GET SEVERE ENOUGH TO LOOSE CONTROL OF VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 24, 2000FL

AT APPROXIMATELY EVERY 2,000 MILES BRAKE ROTORS ARE PREMATURELY WEARING OUT, CAUSING VEHICLE TO SHAKE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine
Filed Apr 21, 2000CA

VEHICLE WOULD STALL WHILE WAITING AT STOP LIGHT OR STOP SIGN. WOULD SHUT VEHICLE OFF & RESTART IT. COULD PRESS ON ACCELERATOR & VEHICLE WOULD DIE OUT. CONTACTED DEALERSHIP TWICE SINCE PROBLEM HAD HAPPENED & NOTHING WAS DONE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 20, 2000MA

DEALER EXAMINED AND REPLACED THE CONTROL UNIT TWICE. NO HELP. IDLE SPEED IS TOO LOW (400MPH)! I WANT JEEP TO DO SOMETHING. IT'S A LEMON! *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 20, 2000NJ

EXCESSIVE SHIMMY WHEN APPLYING BRAKES AT 45+ MPH; DEALER CUT ROTORS; ALSO EXCESSIVE BRAKE DUST DEPOSITS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 14, 2000CA

WHEN BRAKING AT HIGH SPEEDSJEEP WOBBLES ON FRONT RIGHT SIDE. JEEP WAS TAKEN TO DEALERSHIP ON AUGUST 4, 1999. THERE, THE ROTORS WERE EITHER TURNED/ GRINDED. PLEASE PROVIDE ANY FURHTER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 13, 2000MT

BRAKE ROTORS WARPING AT 7000 AND 14000 MILES, CAUSING SEVERE SHAKING OF STEERING WHEEL. DEALER ADVISES UNKNOWN CAUSE BUT MANY COMPLAINTS OF IDENTICAL PROBLEM. *AK

Suspension › Front › Shock Absorber
Filed Apr 10, 2000FL

WHENEVER EXITING VEHICLE AFTER TRAVELING SHOCKS ON PASSENGER'S SIDE FAILED. DEALER WAS NOT ABLE TO FIX VEHICLE. *AK

Power Train › Automatic TransmissionCrash
Filed Apr 7, 2000MA

THE VEHICLE APPARENTLY SLIPPED OUT OF PARK AND STARTED ADVANCING FORWARD. *AK

Vehicle Speed Control
Filed Apr 7, 2000GA

RACING WHEN SHIFTING FROM 2ND TO 3RD, DEALER REPLACED TRANSMISSION, HAPPENING AGAIN + CLUNKING SOUND WHEN SHIFTING TO LOWER GEARS OR STOPPING. *AK

Visibility › Power Window Devices and Controls
Filed Apr 7, 2000CA

ALL 4 POWER WINDOWS INTERMITTENTLY WILL NOT OPEN. DRIVER'S WINDOW INOPERATIVE FOR 15 DAYS, PARTS REPLACED, NOW ON THIRD REPEAT OF SAME MALFUNCTION.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 7, 2000LA

1. FRONT BRAKE ROTORS HAD TO BE REPLACED 3 TIMES DUE TO WARPING; 2. DRIVER'S SIDE WINDOW FAILED TO OPEN PROPERLY, AND NEEDEDED TO BE REPLACED TWICE, AND 3. REAR DRIVE AXLE BEARING FAILED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Power Train › Automatic Transmission
Filed Apr 7, 2000CA

AUTOMATIC TRANSMISSION CONTINUALLY SLIPS BEFORE JUMPING INTO GEAR. VEHICLE HAS BEEN AT DEALER'S REPAIR SHOP ON SIX OCCASIONS, AND PROBLEM STILL OCCURS DEALER AND MANUFACTURER CONTACTED. *AK *ML

Seat Belts
Filed Apr 7, 2000AL

VEHICLE TAKEN TO DEALER FOR RECALL 00V034000/ SEAT BELT MOUNTING BOLT REPAIRS. LATER ON, CONSUMER LEARNED THAT RECALL WAS DONE THROUGH ANOTHER DEALER/ LEON ROSSER JEEP, BESSENER, AL; ASKING NHTSA TO SHARE SOME LIGHT ON THIS MATTER. *AK

Seat Belts › Rear/Other
Filed Apr 4, 2000VA

CONSUMER IS UNHAPPY WITH DEALERS RECALL REPAIR, EXCESSIVE TIME TO COMPLETE (98V-276). YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 30, 2000UT

FRONT BRAKE ROTORS REPLACED 4 TIMES AND TURNED 1 TIME IN LESS THAN 1 YEAR, MANUFCTURER ISSUED A TSB ON THIS PROBLEM, YET SAYS THAT CONSUMERS WARPING IS DUE TO "EXCESSIVE WEAR". *ET

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and FittingsCrash
Filed Mar 29, 2000WV

BRAKES FAILED RESULTING IN COLLISION WITH OTHER VEHICLE DUE TO A CRACKED BRAKE LINE. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 28, 2000NY

PREMATURE WARPING OF BRAKE ROTORS. DEALER HAS CUT/REPLACED ROTORS 3 TIMES. MANUFACTURER HAS BEEN NOTIFIED. *AK

Power Train › Axle Assembly
Filed Mar 28, 2000NC

REAR AXLE HOWLS WHILE ACCELERATING WHEN WARM AND SPEEDS OVER 40 MPH. *AK

Structure › Body
Filed Mar 27, 2000PA

CENTER CONSOLE NOT LATCHING ALL THE TIME, ADJUSTMENT PROBLEM. *MJS

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 26, 2000MD

FRONT BRAKE ROTORS KEEP HAVING WARPING PROBLEM; WERE REPLACED AT ABOUT 5000 MI., TURNED AT ABOUT 18500 MI., AND ARE AGAIN, AT 22725 MI. OUT OF ROUND AGAIN. TERRIBLE NOISE COMING FROM REAR; DIFFERENTIAL REBUILT WITH NEW BUSHINGS AND NOISE IS BEGINNING TO. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 23, 2000TX

BRAKE ROTORS WARPED AT 15,000 MILES, DEALER RESURFACED AND CHARGED ME. SAME SEVERE SHAKING OF STEERING WHEEL STARTED AGAIN AT 20,550 MILES. DEALER STATED VEHICLE NEEDED NEW ROTORS OR ALL FOUR WHEELS AND STATED THEY WOULD CHARGE ME IN EXCESS OF $500. DEALER STATED THERE WAS NO NATIONWIDE PROBLEM WITH THE 99 GRAND CHEROKEE BRAKE SYSTEM. THERE IS> *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 22, 2000AL

WHEN DRIVER PRESSED ON THE BRAKES VEHICLE BOUNCED. LIKEWISE, ROTORS NEEDED TO BE CHANGED, ALSO, TRANSMISSION HAS BEEN HUMMING WITHIN THE FIRST 5000 MILES. DEALER SAID TRANSMISSION NEEDED TO BE REPLACED, BUT THEY DIDN'T REPLACE IT. THEY JUST REPLACED SOME OF THE PARTS. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 22, 2000AR

VEHICLE DIES FOR NO APPARENT REASON. HAVE BEEN TOLD IT WILL CONTINUE TO HAPPEN EVEN AFTER IT WAS IN THE SHOP FOR THIS PROBLEM. TRANSMISSION JERKS WHEN SHIFTING IN LOW SPEEDS.THIS HAPPENS ON A DAILY BASIS. SERVICE TECHS AT DEALERSHIP HAVE NO ANSWERS FOR THIS PROBLEM. I GET THE FEELING I WILL JUST HAVE TO LIVE WITH IT DYING AND JERKING AS LONG AS I OWN THE JEEP. THIS VEHICLE SHOULD HAVE STAYED ON THE DRAWING BOARD JUST A LITTLE LONGER I THINK. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 21, 2000NC

ROTORS WARPED INITIALLY AT 3000 MILES. TURNED TWICE BEFORE REPLACEMENT AT 9000 MILES. THEN TURNED TWICE AND REPLACED AT 18,000 MILES. WARPED AGAIN AND TURNED AGAIN. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 14, 2000GA

WHEN APPLYING BRAKES STEERING SHAKES VIOLENTLY AND MANEUVERS TO THE RIGHT OR LEFT. DEALER REPLACED AND RESURFACED THE ROTORS TWICE WHICH DID NOT CORRECT THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 14, 2000VT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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