Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
ELECTRICAL SUN ROOF EXPERIENCED A FIRE WHICH SPREAD INTO THE INTERIOR. LOCAL FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
THE ENGINE HAS COMPLETELY SHUT OFF IN THE MIDDLE OF DRIVING OR WHEN AT A STOPLIGHT. THIS HAS OCCURED AT LEAST 3 TIMES IN THE 8 MONTHS WE HAVE OWNED IT. ALL ENGINE POWER AND ELECTRICAL POWER GO OFF COMPLETELY WHEN IT OCCURS. WE CALLED THE DEALERSHIP AND THEY SAID, "LET ME GUESS, IT'S BEEN QUITTING ON YOU". THAT PISSED ME OFF BECAUSE THEY KNEW ABOUT IT BUT DIDN'T NOTIFY ANYONE OF THE POTENTIAL LIFE THREATENING EFFECTS IT COULD HAVE. IT'S OBVIOUSLY HAPPENED TO A LARGE NUMBER OF OWNERS AND WHEN YOUR TRAVELING AT HIGH SPEEDS AND THE ENGINES QUITS IT MAKES BRAKING NEAR IMPOSSIBLE.
FRONT ROTORS BECOME AND STAY WARPED AFTER LONG (GREATER THAN 2 HR) TRIPS. THIS HAS HAPPENED 3 TIMES AND EACH TIME THE VEHICLE BECOMES UNSTABLE WHEN BRAKES ARE APPLIED AND SUBSEQUENTLY UNTIL THE ROTORS PADS AND CALIPERS ARE REPLACED. THIS IS A REAL SAFETY ISSUE!!!
ABOUT EVERY THREE TO FOUR THOUSAND MILES THE FRONT BRAKE ROTORS WARP, WHICH CAUSE THE STEERING WHEEL TO SHAKE IN YOUR HANDS
FRONT BRAKE ROTORS WARPED AND REQUIRED REPLACEMENT AFTER 20K MILES. THIS DEFECT CAUSES A DANGEROUS STEERING SHIMMY WHEN BRAKING AND IMPARES VEHICLE CONTROL.
ROTORS HAVE WARPED ON THIS VEHICLE 5 TIMES PREVIOUSLY. THE MOST RECENT TIME IN JUNE OF 2000 WITH 28787 MILES. IT IS NOW AUGUST OF 2000 WITH 32,000 MILES AND THEY ARE WARPED AGAIN. DEALER ADVISES THAT THEYA RE NOT WILLING TO DO ANYTHING BECAUSE "NOTHING IS WRONG WITH THEM". BASED ON THE INFORMATION IN THE NHSTA DATABASE THIS IS A WIDESPREAD PROBLEM THAT CHRYSLER IS FAILING TO CORRECT. THERE IS THE POSSIBILITY OF BRAKE FAILURE LEADING TO DAMAGE, INJURY OR DEATH.
JEEP/CHRYSLER IS NOT RESPONSIVE TO THE PROBLEMS WITH THESE VEHICLES. THE BRAKES ARE DANGEROUS AND CAUSE SO MUCH VIBRATION IN THE BRAKE PEDAL AND STEERING WHEEL THAT DRIVER CONTROL IS ADVERSELY AFFECTED.
NO SUMMARY
ROTORS ARE WARPING, AND DEALER SAYS THIS IS NORMAL
FRONT END SHUTTERS OUT OF CONTROL DURING NORMAL BRAKING AT 40+ MPH
WHEN DECELERATING FROM ABOVE 55 MPH, STEERING WHEEL VIBRATES IN THE 50-55 MPH CAUSING DANGEROUS CONDITION IN CONTROLLING VEHICLE. VEHICLE RETURNED TO DEALER FOUR TIMES. TWO TIMES ROTOR GROUND, ONCE REPLACED, ONCE WE WERE TOLD WHEELS NEED BALANCED (NOT). PROBLEM STILL PRESENT. EXCESSIVE BRAKE DUST ON FRONT WHEELS. DRIVE HWY EVERYDAY, DANGEROUS CONDITION SHOULD BE ADDRESSED.
FRONT BRAKE ROTORS A CONTINUING PROBLEM. ROTORS TURNED AT 6000 MI. PER MANUFACTURER. ROTORS REPLACED AT 15K AND 25K MI. PROBLEM AGAIN AT 30K MI.
ROTORS HAD TO BE TURNED AT 7,000 MILES AND AT 9,000 MILES. ROTORS HAD TO BE RECOILED AND LUBED, CAUSING STEERING WHEEL TO VIBRATE HEAVILY. ALSO, A LOUD SQUEALING NOISE AT LOW OR AT HIGH SPEEDS. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN HORN IS NEEDED IN AN EMERGENCY HORN NEGLECTS TO SOUND OFF WHICH COULD CAUSE NEAR ACCIDENTS. ALSO, NOTE HORN WORKS INTERMITTENTLY. CONSUMER HAS CONTACTED DEALER. *AK
DUE TO A DEFECTIVE REAR DIFFERENTIAL IN THE TRANSMISSION WHICH BEEN REPLACED ONCE, WHILE DRIVING VEHICLE LUNGED FORWARD, WHICH MAY HAVE CAUSED A CRASH. ALSO, IN REVERSE POSITION THERE IS A LOUD NOISE. PROBLEM STILL EXISTS. *AK
WHILE DRIVING WOULD STEP ON THE BRAKES AND STEERING WHEEL VIBRATED OVER 20 MPH. DEALER TOLD CONSUMER THAT ROTORS HAD TO BE REPLACED. *AK
HAVE HAD ROTORS TURNED TWICE.THIRD TIME DEALER REPLACED EVERYTHING,NOW SIX MONTHS LATER BRAKES ARE SHIMMYING AGAIN. KNOW OF TWO MORE JEEPS WITH IDENTICAL PROBLEM. *AK
VEHICLE WAS PARKED AT REST AREA. WHEN CONSUMER RETURNED HE SAW SMOKE COMING FROM UNDERNEATH OF VEHICLE. WHEN HE UNLATCHED THE HOOD, CONSUMER NOTICED THAT PLASTIC COMPONENT WAS ON FIRE, AND THERE WERE A LOT OF WIRES THAT WERE MELTED. *AK
BRAKE ROTORS WARPED, AND SUBSEQUENTLY REPLACED WITH SAME QUALITY, THUS ARE WARPED AGAIN, CAUSING SEVERE SHAKING TO FRONT END UPON BRAKING. MFG. ZONE MGR REFUSES TO CORRECT SITUATION, STATING IT IS WEAR AND TEAR, (NHTSA CAMPAIGN-00V136000). STARTER DRAGS INTERMITTENTLY UPON STARTING WITH A COMPLETE FAILURE AT 500 MILES. MFG WILL NOT REPLACE STARTER UNTIL IT COMPLETELY FAILS AGAIN. HEAT IS RESRICTED TO DRIVERS FEET, AND HIGH PITCHED SOUND IS HEARD AS A RESULT OF THE RESTRICTION. MFG. TECH SERVICE BULLETIN ON FILE FOR PROBLEM, BUT DEALER CALLS IT NORMAL. REMOTE CONTROL MEMORY SIDE VIEW MIRRORS WILL NOT RESET TO PROPER POSITIONS, THUS CAUSING A SAFETY ISSUE, AS MIRRORS ARE NEVER IN THE SAME PLACE TWICE. DEALER OBSERVED PROBLEM AND DISREGARDED SAME. PITTSBURGH ZONE MANAGER CONTACTED BY DEALER. MGR REFUSES TO DO ANYTHING, EVEN THOUGH SAFETY ISSUES ARE INVOLVED, AS WITH BRAKES, MIRRORS, AND STARTING PROBLEM. *AK
ROTORS WERE REPLACED AT 6500 MILES, RESURFACED ATH 13500 MILES, AND RESURFACED AT 18500 MILES. THIS SEEMS EXCESSIVE WEAR. *AK
TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEARS - LOSS OF POWER TO THE DRIVETRAIN BETWEEN 2ND AND 3RD GEAR. *AK
CAR WOULD SHIMMY WHEN BRAKING - BRAKES HAD TO BE GROUNDED & WAS TOLD THIS WAS COMMON WITH THE 1999 JEEP. SALESMAN DIDN'T KNOW ANYTHING ABOUT THIS PROBLEM. BRAKES WERE GROUND DOWN TO PREVENT ADDITIONAL WARPING.
THE CAR WAS IN NEUTRAL:THE AIR CONDITIONER WAS ON: MY FOOT WAS ON THE BRAKE. WITH MY FOOT ON THE BRAKE, THE CAR WAS PLACED INTO DRIVE. THE WHEELS SPUN AND LEFT RUBBER TRACKS AS LONG AS 24" ON THE PAVMENT ALTHOUGH MY FOOT WAS NOT ON THE ACCELERATOR. WITH THE CAR CAREENING FORWARD, I DEPRESSED THE BRAKE PEDAL WITH AS MUCH FORCE AS POSSIBLE, BUT THE CAR DID NOT RESPOND AND CONTINUED FORWARD.THE VEHICLE STOPPED ONLY WHEN IT WENT THROUGH THE WALL OF MY GARAGE.THE AIR BAG DID NOT DEPLOY. MY FOOT WAS NEVER ON THE ACCELERATOR. AS SOON AS THE CAR STOPPED, I CHECKED THE LOCATION OF MY FEET AND I CONFIRMED THAT THE ACCELERATOR WAS NOT BEING DEPRESSED. I HAD THE POLICE COME AND PREPARE AN ACIDENT REPORT WHICH RECORDED THE ACCELERATION MARKS THAT REMAINED ON MY DRIVEWAY AS A RESULT OF THE SUDDEN AND HIGH ACCELERATION WHICH WAS INCURRED. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WITH BRAKING FROM 65 TO 50 MPH, THERE IS A SEVERE STEERING WHEEL VIBRATION. IT STOPS AND DOESN'T OCCUR AT SPEEDS LESS THAN 50 MPH. IT ALSO DOES NOT OCCUR WHEN BRAKING AT HIGHER SPEEDS. THE ONSET WAS INSIDEOUS, WITH NO KNOWN INITIATING VEHICLE DAMAGE. IT HAS PROGRESSIVELY WORSENED. WHEN CONTACTED, THE DEALERSHIP SERVICE DEPARTMENT WAS NOT CONCERNED, AND BELIEVED IT TO BE NOT AN URGENT OR EMERGENT PROBLEM. I KNOW OF 2 OTHER 1999 GRAND CHEROKEE OWNERS NOW WITH THE SAME COMPLAINT. IS THIS A POTENTIAL SAFETY HAZARD? *AK
THE GAS TANK WAS NOT FILLED TO "FULL," AND THERE WAS A FUEL LEAK WHICH MIGHT CAUSE A FIRE IF THERE WAS A SOURCE OF IGNITION. CURRENTLY VEHICLE IS AT THE DEALER.*AK
WHOLE VEHICLE VIBRATED AS BRAKES WERE APPLIED. ALL FOUR ROTORS WERE REFINISHED. AFTER CONTACTING CHRYSLER THE COSTS WERE REIMBUSRED. SIX WEEKS LATER I'M NOTICING A VIBRATION AGAIN. I BELIEVE I SHOULD HAVE A WHOLE NEW BRAKE SYSTEM PUT IN.*AK
OUR JEEP WAS HIT FROM BEHIND BY A COMMERCIAL VAN WHILE WE WERE SITTING AT A COMPLETE STOP. THE IMPACT WENT MOSTLY THREW THE TRAILER HITCH ON THE BACK OF THE JEEP. MY SHOULDER HARNESS FAILED TO CATCH AT THE POINT OF IMPACT. THE LAB BELT DID MANAGE TO HOLD ME IN PLACE. I HAD MILD BACK PAINS SOON AFTER THE ACCIDENT. THE PAIN PROGRESSIVELY GOT WORSE OVER TIME. I LATER FOUND THAT I DEVELOPED A HERNIATED DISC FROM THE ACCIDENT. THIS NOW IS GOING TO REQUIRE SURGERY TO CORRECT. I'M 22 WITH NO PREVIOUS BACK PROBLEMS. THE COLLISION DIDN'T SEEM TOO SEVER. THE OTHER VEHICALS SPEED IS UNKNOWN. THERE WERE 3 OTHER PASSENGERS IN THE JEEP AT THE TIME. THEIR SELT BELTS WORKED FINE. THEY ARE ALL DOING OKAY.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ROTORS WARPED AT 8000 & 14000 MILES .THIS IS THE FIRST VEHICLE IVE OWNED THAT THE ROTORS WARPED THIS SOON.IVE DONE SOME RESEARCH ON THE INTERNET I AM NOT THE ONLY GRAND CHEROKEE OWNER I PERSONALY FOUND 100'S OF COMPLANTS OF WRAPED ROTERS ALL THE WAY BACK TO THE EARLY 90'S.THE DEALER STATED THIS IS NORMAL!!!!! PLEASE CHECK INTO THIS PROBLEM JEEP DOES NOT SEEM TO CARE OR IT WOULD COST THEM MORE MONEY THAN CARE TO LOSE.*AK
WHEN PUTTING INTO REVERSE VEHICLE WILL JOLT BACKWARDS ,SOUNDING LIKE METAL AGAINST METAL, AND IT HAS A VERY ROUGH SHIFT.PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEN MAKING SHARP TURNS EITHER RIGHT OR LEFT ,VEHICLE FEELS AS THOUGH WHEEL WANTS TO FALL OFF. FRONT END WILL WOBBLE AND SHAKE. DEALER CLAIMS IT IS A NORMAL CHARACTERISTIC.*AK
THE BRAKE PADS ARE EXTREMELY NOISY AND ONLY HALF WORN, UNABLE TO RECTIFY NOISE. *MJS
WHILE DRIVING SEVERE VIBRATION OCCURS IN THE STEERING WHEEL DUE TO PREMATURE WEARING OR WARPING OF FRONT BRAKE ROTORS. *AK BRAKE PEDAL VIBRATES WHEN BRAKES ARE APPLIED AND THE STEERING WHEEL VIBRATES STARTED AT 9000 MILES. ROTORS AND FRONT BRAKE PADS WERE REPLACED AT 12,132 MILES. AT 16000 MILES, THE BRAKE PEDAL STARTED PULSATING AGIAN. *YH
AM ON MY FOURTH SET OF FRONT ROTORS. THEY START VIBRATING AT ABOUT 4,000M AND JUST GET WORSE. DEALER HELPFUL BUT CHRYSLER NEEDS TO SUPPLY ROTORS THAT CAN DO THE JOB, NOT PIZZAS. *AK
ROTORS WARPPED, TURNED @ 19,000 MILES, TURNED AGAIN @ 29,000 MILES. *AK
THE ENTIRE ELECTRICAL SYSTEM HAS TO BE REPLACED. NOTHING WORKS. NOT THE WINDOWS, THE LOCKS, THE ALARM, NOTHING! THIS IS THE 2ND TIME FOR THE WINDOWS. 1ST TIME WAS WHEN IT WAS 4 MTHS OLD. THE ENGINE STALLS FREQUENTLY AND JERKS ON THE HIGHWAY. IT OFTEN SHIFTS TO OVERDRIVE FOR NO APPARANT REASON AND MAKES A LOT OF FUNNY SOUNDS. I'VE BEEN TO THE DEALER NUMEROUS TIMES, EACH TIME THEY HAVE AN "OH WELL, IT'S STILL UNDER WARRANTY, JUST DEAL WITH IT" ATTITUDE. NOW, B/C I LIVE IN THE ATLANTA AREA, THERE'S A LOT OF MILES ON IT, BUT WHEN I FIRST COMPLAINED THERE WASN'T MANY AT ALL. THIS IS RIDICULOUS. ONE THING THAT I'VE DONE AND I ENCOURAGE OTHERS TO DO, SINCE I CAN'T GET SATISFACTION OR ASSISTANCE FROM THE DEALERS OR MANUFACTURER... I'VE WRITTEN, IN BIG BOLD LETTERS (W/WINDOW PAINT) ON MY WINDOWS, ALL THE THINGS THAT ARE WRONG WITH IT, AND I STRONGLY URGE OTHERS NOT TO BUY A JEEP...AKA...A LEMON! THIS IS RIDICULOUS...SOMETHING SHOULD BE DONE ABOUT CONSUMER RIP-OFFS!*AK
CONSUMER HAS BEEN HAVING A PROBLEM WITH THE VEHICLE SINCE IT WAS PURCHASED. VEHICLE SHAKES AT THE SPEED OF 40-50MPH. DEALER SAYS IT SUPPOSE TO DO IT, AND IF IT WAS BROUGHT IN THERE WOULDN'T BE ANYTHING THEY COULD DO. CONSUMER WILLCONTACT THE MANUFACTURER. *AK
BRAKE ROTORS WARPED 3 TIMES, AND HAD TO BE REPLACED 3 TIMES. THIS CAUSED EXTENDED STOPPING DISTANCE AND MAY HAVE RESULTED IN A CRASH. COMMON PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
ROTORS ARE A CONTINUING PROBLEM. 3 FAILURES IN A YEAR. LOOK AT THE NUMBERS RECALL
CONSUMER TOOK VEHICLE TO A REPAIR SHOP & HAD BRAKE ROTORS REPLACED. THEY WERE MAKING A GRINDING NOISE & SLIPPING. CONUSMER WILL CONTACT THE MANUFACTURER.*AK
WHEN BRAKING STEERING WHEEL SHAKES, AND WHEEL PULLS TO THE DRIVERS SIDE, ALSO CONSUMER HEARS A SQUEALING NOISE. *AK
ABS BRAKES/ ROTORS FAILED AT24,000. FAILED AGAIN AT 33,000 MILES. *AK
WHILE DRIVING STEPPED ON BRAKES AND THEY MADE NOISE, LIKE METAL TO METAL GRINDING. FRONT BRAKE ROTORS WERE CORRODED. MANUFACTURER SENT A RECALL NOTICE, BUT DEALER DID NOT TAKE CARE OF IT. *AK
WHILE DRIVING AND COMING TO STOP ON A RED LIGHT, VEHICLE WOULD LOSE POWER/STALL WITHOUT A WARNING AT DIFFERENT TIMES. DEALER COULD NOT FIND THE CAUSE. DEALER ADVISED CONSUMER TO KEEP THE A/C ON AT ALL TIMES IN AN ATTEMPT TO CORRECT THE PROBLEM. *AK
VEHICLE EXPERIENCED PROBLEM WITH VIBRATION WHENEVER BRAKES WERE APPLIED AT 40 OR MORE MPH. VEHICLE TAKEN INTO DEALER, AND DEALER INFORMED CONSUMER THAT BOTH FRONT ROTORS WERE WARPED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
CONSUMER NOTICED VIBRATION IN THE STEERING WHEEL AT HIGHWAY SPEEDS AND MORE PRONOUNCED AT INCLINE, AFTER TWO UNSUCCESSFUL REPAIR ATEMPTS CONSUMER REQUESTED ARBITRATION, MANUFACTURER FELT IT WAS VIBRATING BY DESIGN YET CONSUMER FEEL THIS IS A DEFECT. NLM
BRAKE ROTORS WARPED WITH MIXED CITY AND HIGHWAY DRIVING WITHIN THE FIRST FEW MONTHS OF OWNERSHIP.
THE ROTORS GET WARPED AFTER 3000 MILES THEY FIXED IT 5 TIMES AND IT IS CONTINUING AGAIN, I HAD THE FUEL PUMP REPLACED, THE TRANSMISSION SLIPS FORWARD AFTER BRAKING THEY CLAME THAT IS NORMAL, I HAD NUMEROUS ELECTRICAL PROBLEMS ( WINDOWS ARE NOT CLOSING, RADIO, ETC. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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