Page 27 of 33 · complaints 1,301–1,350 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Tires
Filed Nov 14, 2000NJ

GOODYEAR WRANGLER TIRE (P225 75 R16 ST) EXPERIENCED BLOWOUT. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 13, 2000TX

ON TWO OCCASIONS THE VEHICLE DEVELOPED SEVERE VIBRATION IN THE FRONT END WHEN BRAKING, IT WAS DETERMINED THAT THE ROTOR ON THE FRONT WHEEL WAS WARPED AND WERE REPLACED. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 13, 2000CA

THIS VEHICLE IS EXPERIENCING STALLING PROBLEMS, IT STALLS WHILE IN PARKING LOTS OR WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SAID TO BE FIXED, HOWEVER THE PROBLEM OCCURRED AGAIN, THE CONSUMER WAS TOLD THAT THE PROBLEM IS KNOWN, BUT THERE IS NO FIX FOR IT. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 11, 2000NJ

FRONT END SHIMMY, BRAKE PEDAL PULSATION WHILE SLOWING. DEALER CLAIMS DRIVER HABITS WARPED ROTORS. CURRENT TSB RECOGNIZES PROBLEM. ON WHEEL TURNING OF ROTOR AND RETROFIT KIT FOR CALIPER TO PULL PADS OFF ROTOR TO ALLOW COOLING. HAD TO FIGHT WITH DEALER TO GET ANY TYPE OF SERVICE WITHOUT PAYING. *AK

Air Bags › Side/Window1 injured
Filed Nov 8, 2000CA

WHILE PULLING OUT OF A PARKING LOT AT SPEED OF 7MPH AIR BAG DEPLOYED WITHOUT ANY INDICATION, CAUSING INJURY TO CONSUMER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Tires
Filed Nov 1, 2000GA

MY WIFE WAS TRAVELING DOWN I-20 IN GA, IN THE FAR LEFT LANE AT THE SPEED LIMIT WHEN RIGHT REAR TIRE SIDEWALL BLEWOUT, CAUSING HER TO STRUGGLE TO MAINTAIN CONTROL OF VEHICLE. MANEUVERED TO THE ROADSIDE EMERGENCY LANE ON THE RIGHT,THROUGH SIGNIFICANT TRAFFIC. A PASSING TOW TRUCK ASISSTED HER, AND ADVISED THAT HAD THE TIRE BLOWEN OCCURRED ON THE FRONT OF THE CAR, SHE WOULD HAVE UNDOUBTABLY LOST CONTROL OF THE CAR AND WOULD HAVE HAD A SERIOUS ACCIDENT.*AK (TIRESIZE: P245/70R16)( DOT NUMBER: TIRE SIZE: P245/70R16 )

Wheels › Rim
Filed Nov 1, 2000NJ

CHRYSLER IS SELLING ALL GRAND CHEROKEES WITH ALUMINUM RIMS, WHICH BEND WHEN DRIVEN OFF ROAD, IT IS A 4 WHEEL DRIVE VEHICLE. I FEEL THAT WHEN I DRIVE BACK ON ROAD, AT HIGHWAY SPEEDS, THE TIRES MAY COME OFF OF THE BEND RIMS. CHRYSLER WILL NOT REPLACE THEM WITH STEEL RIMS, NOR WAS EVEN AWARE THAT HTE RIMS SOLD WOULD NOT WORK OFF ROAD.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 31, 2000VA

WHILE DRIVING ABOUT 35-40 MPH +, THERE IS VIBRATION EVERY TIME WHEN BRAKING WHICH MAY CAUSE EXTENDED STOPPING DISTANCE. TOOK TO DEALER 3 TIMES. DEALER RESURFACED ROTOR AND REPLACED ROTOR. CURRENTLY, THERE IS A TSB ON THIS PROBLEM WHICH DEALER NEEDS TO REPLACE ROTORS AND BRAKE PADS. *AK RECENTLY , THE DEALER REPLACED BRAKE PADS AND RESURFACED FRONT AND REAR ROTORS. *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 30, 2000OH

AT ANY SPEED CONSUMER NOTICED HARD SHAKING WHEN DEPRESSING BRAKES. VEHICLE WOULD TRAVEL TO LEFT AND RIGHT. PLEASE PROVIDE FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 29, 2000NY

ROTORS FADE FAST. VERY LOUD NOISE COMING FROM BRAKES AT 22,000 MILES, THE SOUND OF METAL AGAINST METAL. BRAKES REPLACED, NOISE STOPPED FOR 2 OR 3 WEEKS AND NOW CONTINUES. I SEE THAT THEY HAD A RECALL FOR A PROBLEM LIKE THIS FOR THE CHEROKEE AND GRAND CHEROKEE, BUT I MISSED THE RECALL BY ONE YEAR AND I BELIEVE THAT MY VEHICLE SHOULD BE INCLUDED IN THE RECALL.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 28, 2000NY

BRAKES HAVE BEEN A PROBLEM FOR THE PAST 8 MONTHS BUT WAS TOLD THAT I MAY NOT BE DRIVING JEEP "PROPERLY". THE BRAKES WOULD SQUEAK,STEERING WOULD SHUDDER, OCCASIONALLY BRAKE WOULD LOSE PRESSURE AT A STOP & THE SOUND OF METAL ON METAL HEARD. BRAKES WERE CHECKED WITH NO REPORTED PROBLEM. I HAD TO REPLACE BRAKES & ROTORS AS IT WAS DIFFICULT TO CONTROL THE VEHICLE &ANOTHER INCIDENT OF BRAKES GOING TO FLOOR AT A STOP SIGN. DEALER SAID ITS NORMAL FOR BRAKES/ROTORS TO BE REPLACED AT THIS TIME(IT'S POOR QUALITY MATERIALS IN ROTORS IN MY OPINION) & SINCE THEY CAN'T REPRODUCE THE BRAKE PROBLEM, THERE IS NO PROBLEM.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 25, 2000NJ

LOTS OF WOBBLING/SHAKING UPONBRAKING AT SPEEDS OF 50-55 AND ABOVE. FIRST NOTICED AT 11,000 MILES. BY 16,000 SHAKING WAS VIOLENT AND RISKED LOSING CONTROL OV VEHICLE -- BROUGHT TO DEALER FOR SERVICE. SHAVED FRONT ROTORS -- CHARGED $150. NOTED THAT 40% OF PADS STILL LEFT. TOLD REAR BRAKES OK. SHAKING BEGAN AGAIN AT 22,000 MILES. NOW BACK AT DEALER AT 26,000 FOR YET ANOTHER BRAKE JOB -- RETOOL BOTH FRONT AND BACK ROTORS, AND REPLACE FRONT PADS. TOLD THAT BRAKES ARE BUILDING UP "TOO MUCH HEAT" BUT THAT THERE IS NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN. ANOTHER $150 CHARGE, THIS TIME FOR THE REAR ROTORS. DEALER WILL NOT REPLACE ROTORS UNLESS I PAY FOR IT.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 25, 2000NJ

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 22, 2000SC

I HAVE DONE SOME LIMITED RESEARCH AND HAVE FOUND THAT DAIMAR-CHRYSLER HAS ISUED A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM. I FEEL THIS IS A MAJOR SAFETY PROBLEM SINCE IT INVOLVES THE BRAKES AND THE ROTORS ARE WARPING FOR NO APPARENT REASON. IF THE METAL IN THE ROTORS CANNOT HANDLE THE HEAT AND WARP, WHAT EFFECT DOES THIS HAVE ON THE MOLECULAR STRUCTURE OF THE ROTOR? WILL IT BREAK APART NEXT TIME? THEIR FIX FOR THE PROBLEM IS TO "TURN" OR GRIND THE ROTORS. SURE FIXES PROBLEM FOR A PERIOD OF TIME. THIS IS SECOND TIME IN ABOUT 10,000 MILES. THANKS!

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 19, 2000TX

INITIAL PROBLEM WAS DIAGNOSED AS "EXCESSIVE RUNOUT ON FRONT ROTORS" AND WAS REPAIRED UNDER WARRANTY BY TURNING THE ROTORS WITH AN "ON THE CAR LATHE". THE SAME SYMPTOMS BEGAN TO REOCCUR AT APPROX. 22000 MILES. LIGHTLY AT FIRST, AND NOW VERY SEVERE SHAKING HAPPENS BETWEEN 50 AND 60 MPH WHEN BRAKES ARE APPLIED. IT IS CURRENTLY BEING REAPAIRED, BUT I'M TOLD NOT UNDER WARRANTY. THE ADVISOR SAYS IT IS CAUSED BY IMPROPER TORQUING OF WHEEL BOLTS. OF ALL THE VEHICLES I'VE OWNED, I HAVE NEVER HAD THIS TYPE OF PROBLEM BEFORE. I BELEIVE THESE PARTS ARE DEFECTIVE AND SHOULD BE RECALLED. BRAKES SHOULD NOT HAVE TO BE REPAIRED EVERY 12000 MILES.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 18, 2000IN

EVERY 3,000 MILES BRAKING SYSTEM PULSATED, CAUSING STEERING WHEEL TO SHAKE OR VIBRATE DUE TO THE ROTOR BEING WARPED. OCCURRED 5 TIMES. DEALER COULD NOT DETERMINE THE CAUSE. *AK BRAKES ARE CONTINUOUS PROBLEM. NEW ROTORS WERE INSTALLED ALSTO BUT THE PROBLEM IS STILL THERE. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 16, 2000MN

WHEN BRAKES ARE APPLIED STEERING WHEEL VIBRATES DUE TO ROTORS BEING OUT OF ROUND. DEALER HAS INSPECTED VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Drum
Filed Oct 15, 2000CA

IN THE PAST YEAR THE FRONT ROTORS HAVE WARPED THREE TIMES. THE DEALERSHIP ADVISES ME THAT THE WILL CONTINUE TO TURN THE ROTORS, BUT WILL NOT REPLACE THEM. I EXPERIENCE THE STEERING WHEEL SHAKES AND SOFT BRAKING UNDER HARD BRAKING CONDITIONS AND FEEL THAT THIS COULD LEAD TO AN ACCIDENT I THE FUTURE.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 14, 2000NV

ROTORS ON FRONT BRAKES OVERHEATING AND WARPING..DEALER CANNOT SEEM TO SOLVE PROBLEM EVEN BY REPLACING WITH NEW ROTORS. TERRIBLE VIBRATION WHEN BRAKING. ALSO TRANSMISSION MAKES A LOUD CLUNKING SOUND WHEN STOPPED AND SHIFTING. LAST ITEM IS THAT FRONT TIRES ARE CUPPING...DEALER STATED THAT IS BECAUSE THE VEHICLE HAS FULL TIME 4 WHEEL DRIVE.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 12, 2000NY

CONSUMER HAS REPLACED BRAKES TWICE; FIRST TIME 2 YEARS AGO. BRAKES NEEDED TO BE REPLACED AGAIN. 2 MONTHS AGO, BRAKES WERE REPLACED. VEHICLE VIBRATE WHEN THE BRAKES APPLIED. MECHANIC WAS SAYING THAT FRONT BRAKES WERE WARPED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 12, 2000PA

THIS VEHICLE STALLS INTERMITTENTLY WHEN AT A LIGHT/STOP.VEHICLE RESTARTS FOR NOW.ONE TIME VEHICLE STALLED WHEN MOVING AND STOPPING IN REVERSE AND ALSO WHEN SLOWING FOR A YIELD SIGN.MANUFACTURER VERY UNCONCERNED ABOUT SITUATION SAYS MAYS HAVE FIX IN NOVENBER OR DECEMBER.

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 11, 2000NH

FRONT BRAKES PULSATE AT 50-60MPH TO THE POINT WHERE IT IS DANGEROUS. FAILURE AT 3350, 9600, 14800, AND 22000 MILES. DEALER REPAIRED/REPLACED ROTORS THREE TIMES. *AK

Electrical System › Wiring › Rear Compartment/TrunkFire
Filed Oct 10, 2000AZ

DRIVING 35 MPH AT WHICH TIME SMOKE BEGAN TO EMANATE FROM REAR OF VEHICLE AND QUICKLY BEGAN TO FILL ENTIRE INTERIOR. AFTER PULLING OVER, SHUTTING OFF ENGINE AND EXITING VEHICLE, OPENED BACK PASSENGER SIDE DOOR TO SEE FLAMES WHICH APPEARED TO BE COMING FROM UNDERNEATH BACK PASSENGER SEAT (RIGHT SIDE). WITHIN A MATTER OF SECONDS, FLAMES HAD SPREAD THROUGHOUT ENTIRE INTERIOR AND ENGULFED ENTIRE VEHICLE. VEHICLE WAS DECLARED A TOTAL LOSS AT THE SCENE BY ATTENDING POLICE AND FIREFIGHTERS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 8, 2000NC

THE FRONT END OF THE CAR VIBRATE DURING SLOW DOWN AND PRESSING OF THE BRAKES.

Equipment › Appliance › Air Conditioner
Filed Oct 4, 2000NC

CONSUMER COMPLAINS OF AN AIR CONDITIONING ODOR. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Oct 3, 2000NY

I REPEATEDLY TOOK VEHICLE TO DEALERSHIP FOR SERVICE, ON ALL VISITS THEY TOLD ME THERE WERE NO PROBLEMS AT ALL, AND CAR WAS SAFE, WELL, BRAKES FAILED AND I HIT A TRUCK, AND AIRBAGS DIDN'T COME OUT. I COULD HAVE DIED IF I WAS ON THE HIGHWAY AND THEY FAILED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 2, 2000MO

FRONT BRAKE ROTORS WARPED TWICE THEY ARE JUNK. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 1, 2000MI

UPON BRAKING, MY CAR SHAKES ALL OVER, ESPECIALLY THE STEERING WHEEL, AND FRONT END. WAS TOLD IT WAS ROTOR, THAT WARPED. ALSO TOLD THERE WAS RECALLS ON OTHER YEARS. WOULD LIKE TO KNOW MORE.*AK

Visibility › Power Window Devices and Controls
Filed Sep 29, 2000AZ

ONGOING PROBLEM WITH POWER WINDOW FAILURE ON DRIVER'S SIDE DOOR. VEHICLE BEEN IN DEALER SHOP ON FIVE OCCASIONS, AND PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 28, 2000MA

I HAD A PULSATION/ROUGHNESS WHEN BRAKING. THE FRONT ROTORS WERE FOUND TO HAVE TWO TO FOUR 1/2 TO 1 INCH CRACKS COMING FROM THE CENTER HUB HOLES. IF THESE CRACKS WENT UNDETECTED, IT WOULD OF CAUSED A SERIOUS ACCIDENT. THE DEALERSHIP AND DAIMLERCHRYSLER ARE STATING THE REASON WHY I'M HAVING THE PROBLEMS IS BECAUSE OF MY FIRST BRAKE JOB, DONE ONLY ABOUT 10,000 MILES AGO. THEY SAID THAT NON-MOPAR PADS (WAGNER) WERE USED. MY MECHANIC CHECKED THE PADS, WHICH ARE STILL LIKE NEW, AND FOUND NOTHING WRONG. I HAVE HAD 5 CHEROKEES TO DATE AND MY MECHANIC HAS ALWAYS USED WAGNER AND HAS HAD NO PROBLEMS. IN DOING RESEARCH ON 1999 JGC ROTORS, THERE HAVE BEEN MANY COMPLAINTS ON THESE ROTORS. EVEN IN PASS YEARS THEY HAVE HAD RECALLS FOR ROTORS ON JGC. THERE WAS A RECALL FOR ROTORS ON 96-98 JGC, VEHICLES MADE 7/95-10/98. MY 1999 JGC WAS MANUFACTURED IN 11/98, WHICH IS ONLY ONE MONTH DIFFERENT FROM THE RECALL. COUID THESE BE THE SAME ROTORS? IT HAS BEEN EVEN NOTED ON TSB WITH 1999 JEEPS THAT THERE HAVE BEEN BRAKE/ROTOR PROBLEMS. I THINK THERE SHOULD BE A RECALL ON THESE ROTORS BECAUSE OF THE SAFETY ISSUE AND THE MANY NOTED COMPLAINTS THAT HAVE BEEN RECEIVED. I THINK THEY ARE USING INFERIOR METAL FOR THESE ROTORS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 27, 2000NJ

FRONT BRAKE ROTORS WARPED AT 11,000 26,000 33,000 AND 42,000. EACH OF THE FIRST THREE TIMES THE ROTORS WERE REPLACED ONLY TO FAIL AGAIN.THE LAST TIME THE ROTORS WERE CUT AND I HAVE LESS THAN 1,000 ON THE CUT ROTORS THUS FAR.EACH TIME THE DEALER AND MFG. REP BLAME IT ON DRIVING HABITS. IN DISCUSSING WITH OTHER JEEP OWNERS THIS SEEMS TO BE A COMMON PROBLEM AND ALSO SVERAL SERVICE STATIONS IN THE AREA ARE SEEING THIS PROBLEM IN MANY JEEPS.4 ROTOR FAILURES IN 40,000 IS REDICULOUS AND AN EXPLANATION SUCH AS DRIVING HABITS IS AN INSULT TO ONES INTELEGENCE...THIS MAY BE A HUGE PROBLEM WITH JEEP OWNERS SINCE JEEP HAS PUT OUT TWO TECH SERVICE BULLITENS ON DEALING WITH THE PROBLEM. *AK

Power Train › Automatic Transmission
Filed Sep 26, 2000AZ

THE VEHICLE HAS NOW HAD FOUR (4) REAR RING GEAR AND PINIONS, FOUR(4) SETS OF REAR BEARINGS, ONE REAR YOKE, TWO (2) SETS OF FRONT RING GEAR AND PINIONS, TWO(2) SETS OF BEARINGS, ONE FRONT YOKE, ONE FRONT DRIVE SHAFT REPLACED SINCE IT CAME FROM THE FACTORY. IT HAS NEVER BEEN IN FOUR WHEEL DRIVE OR DRIVEN OFF ROAD. IT HAS HAD ONE TIRE REPLACED DUE TO VIBRATION THAT WOULD NOT BALANCE (R.FRONT), THE ELECTRIC WINDOWS HAVE BEEN REPAIRED TWO (2) TIMES AND THE TRANSMISSION WILL NOT ENGAGE IF THE VEHICLE SITS FOR 3 DAYS OR LONGER (HAS NOT BEEN REPAIRED). THE DEALER HAS BEEN VERY GOOD ABOUT DOING ALL REPAIRS (CAN NOT DUPLICATE TRANSMISSION PROBLEM). WE ARE CONCERNED ABOUT THE NUMBER OF TIMES THE RING GEAR AND PINIONS AND ALL BEARINGS HAVE BEEN REPLACED AND THE POTENTIAL SAFETY ISSUE REGARDING A POSSIBLE AXLE COMMING OUT WHILE DRIVING. ALSO NOT SURE IF THIS QUALIFIES FOR A "LEMON LAW".*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 25, 2000OK

I CONTACTED NHTSA LAST WEEK. UPDATE: I RECEIVED A TECHNICAL SERVICE BULLITIN #05-01-00 REV A DATED 14 APRIL 00. UNDER DISCUSSION THE BULLITIN STATES, " A NEW BRAKE PAD REPAIR KIT HAS BEEN RELEASED WHICH CONTAINS AN ADHESIVE BACKING. THIS WILL PROVIDE FOR A MORE POSITIVE RELEASE OF THE BRAKE PAD WHEN THE BRAKE PEDAL IS RELEASED. THIS, IN TURN WILL MOVE THE PAD AWAY FROM THE ROTOR, RESULTING IN LESS FRICTION AND WEAR, WHICH RESULTED FROM THE PAD RESTING ON THE ROTOR WHEN BRAKES WERE NOT APPLIED." THE BULLITIN GOES INTO THE REPAIR AND THEN GOES INTO THE POLICY. THE POLICY IS "REIMBURSABLE WITHIN THE PROVISIONS OF THE WARRANTY" REMEMBER, I HAD THE BRAKES AND ROTORS CHANGED IN JAN 2000. NINE MONTHS LATER I NEED TO REPAIR THEM AGAIN BUT I HAVE TO PAY FOR THE REPAIRS. READING THIS BULLETIN MAKES IT OBVIOUS THAT CHRYSELOR KNOWS THAT THEY ARE AT FAULT BUT ARE PLACING THE COST TO THE CUSTOMER. TOTALLY UNFAIR! THIS COULD BE A SAFETY ISSUE. IF YOU READ THE BULLETIN IT STATES THAT THE JEEP WILL VIBRATE AT THE STEERING WHEEL AND SEAT. THIS COULD CAUSE A PERSON TO PANIC AT A HIGH RATE OF SPEED. PLEASE PUT ME ON THE LIST OF COMLAINERS ABOUT THIS PROBLEM AND LET ME KNOW WHAT CHRYSLERS POSITION IS WITH THIS PROBLEM. CHRYSLER DOES NOT WANT TO GIVE ME ANY EXPLANATION EXCEPT "SORRY IF YOU FEEL THIS WAY". THANK YOU! SFC DUDZIK. *AK

Service Brakes, Air › Disc › Rotor
Filed Sep 22, 2000WI

I AM ON MY 3RD SET OF BRAKE ROTORS. I AM ANTICIPATING ANOTHER FAILURE WITH THIS SAME PART.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 22, 2000CA

THE DAY I TOOK DELIVERY OF VEHICLE I TOLD LITHIA JEEP THE BRAKES WERE SQUEELING & FELT AS IF THEY WERE DRAGGING AT SLOW SPEEDS. THEY SAID THIS WAS NORMAL DURING THE BREAK-IN PERIOD. THESE PROBLEMS DID NOT GET ANY BETTER SO AT EACH SERVICE (3,000 MILES) I ASKED THE SERVICE DEPT TO CHECK THE BRAKES FOR PROBLEMS & EACH TIME THEY SAID THE BRAKES WERE WITHIN SPECS SO THEY MADE NO REPAIRS. NOW SEVERAL TIMES A WEEK THE ABS & BRAKE LIGHTS COME ON. I HAVE TAKEN VEHICLE IN SEVERAL TIMES FOR THIS PROBLEM BUT THE SERVICE DEPT CAN'T FIND WHAT THE PROBLEM IS SO THIS BRAKE PROBLEM REMAINS UNCORRECTED AS OF TODAY. I AM VERY UNEASY BECAUSE I DO NOT KNOW IF THERE IS A BRAKE PROBLEM OR NOT SO I DO NOT DRIVE THE VEHICLE ANY MORE THAN IS ABSOLUTELY NECESSARY, AND WHEN I DO I DRIVE WITH ONE HAND ON THE EMERGENCY BRAKE LEVER AT ALL TIMES.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 21, 2000CT

WHEN DRIVING AND UPON DEPRESSING BRAKE PEDAL TO MAKE A GRADUAL STOP, CONSUMER NOTICE VIBRATION IN STEERING WHEEL, CAUSING POOR VEHICLE CONTROL. CONSUMER HAS CONTACTED DEALER, DEALER NOTICED BRAKE PADS AND ROTORS NEEDED REPLACING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 21, 2000NM

WHILE DRIVING COULD STEP ON BRAKE PEDAL AND BRAKES WILL START VIBRATING WITHOUT PRIOR WARNING. ALSO, RESULTING IN EXTENDED STOPPING DISTANCE. WHERE A TECHNICIAN AT DEALER SAID THAT PROBLEM WAS CAUSED BY PADS THAT HAD BEEN REPLACED ON THIS MODEL. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 20, 2000PA

WHEN STOPPING AT RED LIGHT AND IDLE WAS AT A NORMAL RATE VHEICLE WOULD STALL. DEALER HAD VEHICLE 4-5 TIMES, BUT CAUSE WAS STILL UNKNOWN. ALSO WHEN BRAKING AND COMING TO STOP, STEERING WOULD START TO PULSATE. DEALER HAS REWINDED DRUMS, BUT DEFECT KEPT OCCURRING AND CAUSE WAS UNKNOWN.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 19, 2000OK

ROTORS NEED REPLACED AGAIN. THEY SAY ITS MY DRIVING HABITS. ROTORS SHOULD NOT HAVE TO BE REPLACED AT 12,000 MILE INCRIMENTS AT OWNERS EXPENSE. THERE HAS TO BE A PROBLEM WITH THE WAY THE VEHICLE WAS BUILT. I HAVE OWNED OTHER CARS AND NEVER REPLACED MY ROTORS. THE ROTORS WERE REPLACED IN JANUARY 2000 AT 12,500 MILE. THE DEALERSHIP IN MICHIGAN REPLACED AT NO COST TO ME. NOW THAT I AM IN OKLAHOMA, IT IS DOING THE SAME THING AND EDDIE CORDES DEALERSHIP SAID I AM THE CAUSE FOR THE NEED OF REPLACEMENT. I DO NOT THINK ROTORS SHOULD NEED REPLACEMENT IN ONLY NINE MONTHS FROM PREVIOUSE REPLACEMENT. CHRYSLER CORPORATION TOLD ME TO HAVE THEM LOOK AT IT AGAIN BUT MOST LIKLEY I WILL HAVE TO PAY FOR THEM BECAUSE BRAKE AND ROTOR WARRANTIES ARE ONLY GOOD FOR 12,000 MILE OR 1 YEAR FROM PURCHASE. PLEASE INVESTIGATE!

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 16, 2000NC

EXTREME VIBRATION WHEN BRAKING AT 45+ MPH. ROTORS RESURFACED 2 TIMES. RECALL FOR SIMILAR PROBLEM FOR '97-98 JEEPS. DEALERSHIP & DAMILERCHRYSLER REFUSE TO ADMIT THERE IS A PROBLEM DESPITE TSB. FOUND MANY OTHER SIMILAR COMPLAINTS ON NHTSA COMPLAINT SITE AS WELL AS: HTTP://TOWNHALL-TALK.EDMUNDS.COM/ENGAGED/EDMUND.CGI?C=MAINTENANCE&T=507

Seat Belts › Front › Retractor
Filed Sep 14, 2000OK

PASSENGER'S RESTRAINT RETRACTOR MALFUNCTIONED, CAUSING OCCUPANT TO BE UNRESTRAINED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 12, 2000IL

WHILE DRIVING ABOUT ANY SPEED ENGINE WILL STALL WITHOUT PRIOR WARNING, AND SOMETIMES WILL NOT RESTART. HAD TO BE TOWED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 12, 2000TX

SEVERE VIBRATION DURING HIGH SPEED BRAKING DUE TO WARPED ROTORS. FRONT ROTORS AND PADS REPLACED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 11, 2000IN

WHEN STOPPING FROM ABOUT 50MPH VEHICLE VIBRATES EXCESSIVELY, ALSO CAUSING THE STEERING TO VIBRATE EXCESSIVELY. DLR HAS NOT SEEN VEHICLE. *AK KEYLESS ENTERY FAILED. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 11, 2000TX

SEVERE FRONT END SHAKE AND VIBRATION WHEN APPLYING BRAKES.THIS IS SECOND TIME. FIRST TIME AT 9K MILES, TURNED ROTORS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 7, 2000OR

PREMATURE WARPAGE OF FRONT BRAKE ROTORS, EXCESSIVE WEAR ON FRONT AND REAR BRAKE PADS.

Power Train › Driveline › Differential Unit
Filed Sep 7, 2000NC

DIFFERENTIAL SIDE PINION BEARINGS REPLACED. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 6, 2000GA

ABS LIGHT, AND BRAKE LIGHT CAME ON, INDICATING A BRAKE MALFUNCTION.*AK WIRING TO THE RIGHT WHEEL SPEED SENSOR WAS CUT BY LOWER CONTROL ARM. THE VEHICLE HAS ELECTRICAL AND SUSPENSION PROBLEMS. DRIVER AND PASSENGER SIDE POWER WINDOWS INOPERATIVE. FUEL PUMP FAILED. VEHICLE IS LEAKING TRANSMISSION FLUID DUE TO PAN GASKET FAILURE. FUEL IS LEAKING FROM FUEL TANK DUE TO DEFECTIVE FUEL SENDING UNIT SEAL. ABS LIGHT, AIR BAG LIGHTS ARE ON AND A/C BLINKERS ARE NOT WORKING DUE TO IGNITION SWITCH LOOSES. VEHICLE MAKES NOISE DUE TO POWER STEERING GEAR ASSEMBLY FAILURE. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 6, 2000WA

AT ABOUT 7,000 MILES ON THE JEEP IT STARTED TO HAVE VIBRATIONS OF THE STEERING WHEEL AND FRONT END AND PULLING TO THE RIGHT WHEN BRAKING, ESPECIALLY IN THE 40-60 MPH RANGE AND ESPECIALLY WHEN GOING DOWN HILL. THE DEALER PERFORMED SERVICE AT 10530 MILES AND STATED THAT ROTORS WERE WARPED. HE MACHINED THE ROTORS. THE PROBLEM RETURNED ALMOST IMMEDIATELY. AT 13734 MILES SERVICE REQUESTED AGAIN AS BY THIS TIME THE CAR ACTUALLY JUST ABOUT JUMPED OFF THE ROAD WITH THE VIBRATIONS WHICH OCCURRED AND THE PULL TO THE RIGHT, WHEN BRAKING. REPORT OF DEALER STATES, "TEST DROVE VEHICLE AND CONFIRMED CUSTOMERS CONCERN OF BRAKE PULSATION. R7R ALL WHEELS AND ROTORS. MEASURED ROTOR RUNOUT AND THICKNESS VARIATION IS .001 ON ALL ROTORS. RUNOUT ON FRONT IS .010. RUNOUT ONREARS IS .008. CHECKED ALL FOUR HUBS FOR RUNOUT ALL FOUR AT LESS THAN .0015. REPLACED FRONT AND REAR ROTORS. AT A REGULAR SERVICE APPOINTMENT AT 17347 MILES (ON 03/01/00) THE SERVICE SLIP INDICATES THAT I REPORTED THAT "THE BRAKES ARE STARTING TO PULSATE". IN MARCH OF 2000 THE VIBRATION AND PULLING TO THE RIGHT WAS SUCH A PROBLEM THAT I AGAIN RETURNED THE JEEP TO THE DEALER. THIS TIME I WROTE A DETAILED LETTER OF THE PROBLEM, BOTH FOR THE DEALER AND WITH A REQUEST THAT THAT LETTER BE SENT ON TO JEEP MANAGEMENT AS A COMPLAINT. I DO NOT KNOW IF THE DEALER DID THAT. IN THE LETTER (COPY AVAILABLE) DESCRIBED THE PROBLEM IN DETAIL. I ALSO STATED, "THE REAL ISSUE IS THAT I HAVE NEVER HAD A VEHICLE WITH SUCH A DEFECTIVE BRAKING SYSTEM. IT

Child Seat
Filed Sep 6, 2000NY

MY PROBLEM IS ACTUALLY WITH MY CAR SEAT - EVENFLO HAS NOT RESPONDED TO 3 E-MAILS ASKING FOR ASSISTANCE: MY 6 MONTH OLD SON PUSHES THE (3 POINT) HARNESS ON HIS CAR SEAT DOWN, ENABLING HIM TO LEAN FORWARD AND TOUCH THE SEAT OF THE CAR. I TRIED, UNSUCCESSFULLY, TO GET HELP FROM EVENFLO, BUT TO NO AVAIL. I AM WILLING TO PURCHASE THEIR 5 POINT, WHICH I FEEL IS SAFER, BUT THEY DO NOT RETURN MY CALLS/E-MAIL. I FEEL THAT THEY SHOULD AT THE VERY LEAST, PROVIDE ME WITH THE NEW HARNESS, IF NOT A REFUND ALL TOGETHER. THIS UNIT WAS ALREADY RECALLED ONCE, AND I DID NOT RECEIVE NOTIFICATION - I FOUND OUT FROM A STRANGER IN A TOU STORE. NEEDLESS TO SAY, I AM NOT PLEASED WITH THIS COMPANY, AND I'M ASKING FOR YOUR HELP TO MAKE SURE MY INFANT SON IS SAFE IN MY CAR. THANK YOU.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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