SUDDEN ACCELERATION UPON BACKING INTO A POLL, ENGINE COMMENCED TO ACCELERATE OUT OF CONTROL WITH BOTH FOOTS ON BRAKE AND SHIFTED INTO PARK. VEHICLE WAS FORCE INTO A CONCRETE WALL AT 35 MPH. ALSO, BOTH AIR BAGS DID NOT DEPLOY. MANUFACTURER NOTIFIED AND INFORMED OF A REPRESENTATIVE WOULD BE SENT OUT TO INSPECT VEHICLE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
1999 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
BUSHINGS REPLACED THREE TIMES, GREASED 2 TIMES, BRAKES THE MAJOR COMPLAINT CAUSE THE VEHICLE TO VIOLENTLY SHAKE AT SPEEDS ABOVE 50MPH CAUSING ALMOST LOSS OF CONTROL OVER THE VEHICLE. ROTORS WARPED THREE TIMES, PADS REPLACED 3 TIMES MACHINED 4 TIMES. FUEL PUMP REPLACED ONCE HARD START. NEEDED A SPARK PLUG GOT STUCK ON HIGHWAY WHEN VEHICLE CONKED OUT.......
RECURRING BRAKE PULSATION AT ALL SPEEDS. REPLACED FRONT ROTORS 5 TIMES AND REAR ROTORS TWICE. REPLACED FRONT AND REAR PADS TWICE. DEALER AND CHRYSLER REFUSED TO PAY FOR LAST FRONT AND REAR REPLACEMENT $865. PULSATION WAS SEVERE. CAR WAS NEARLY UNDRIVABLE. DEALER CLAIMS IT IS MY DRIVING HABIT, WHICH IS PREPOSTEROUS. THIS IS A MANUFACTURER ISSUE THAT NEEDS TO BE ADDRESSED TO PROTECT CONSUMERS AND THE PUBLIC. THERE ARE MILLIONS OF THESE VEHICLES ON THE ROAD AND A GREAT NUMBER OF THEM ARE PROBABLY RUNNING WITH FAULTY BRAKING SYSTEMS.*AK
WHILE TURNING LEFT OR RIGHT VEHICLE MAKES NOISE AND FRONT END'JUMPS' AND SKIDS. *AK
WHEN I BRAKE, MY STEERING WHEEL SHAKES. WOULD THIS BE INCLUDED WITH THE RECALL ON THE CORROSION ON THE FRONT DISC BRAKE ROTORS? *AK
NOONE IN CAR, ELECTRICAL FIRE, CAR TOTALLY BURNED, CRYSLER TAKING NO RESONSIBILITY. *AK
SEVERE PULSATION AT HIGHWAY SPEED WHEN APPLYING BRAKES. VEHICLE BEEN INTO DEALER. *AK
VEHICLE VIBRATES WHEN APPLYING BRAKES BETWEEN 40-50 MPH. DEALER NOTIFIED. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
FRONT/SIDE VISIBILITY IS RESTRICTED DUE TO WIDE SUPPORT BETWEEN FRONT WINDOW AND SIDE PASSENGER WINDOW, I AM OF AVERAGE BUILD AND DRIVE WITH MY SEAT ALMOST ALL THE WAY FORWARD. THERE IS A LARGE BLIND-SPOT IN THIS AREA AND SEVERAL TIMES I HAVE NOT SEEN AN ONCOMING VEHICLE WHEN ATTEMPTING TO PULL ONTO A HIGHWAY
PREMATURE WEAR OF BRAKE ROTORS, CAUSING VEHICLE TO VIBRATE WHEN BRAKES WERE APPLIED. DEALER HAS REPAIRED/REPLACED ROTORS FIVE TIMES, AND PROBLEM CONTINUES TO REOCCUR. MANUFACTURER HAS BEEN NOTIFIED. *AK *SLC
WHILE TRAVELING OVER 60MPH VEHICLE SHIMMIES AND SHAKES. ROTORS HAVE BEEN TURNED AND REPLACED SEVERAL TIMES. *AK THE CONSUMER CONSIDERS THE VEHICLE TO BE A LEMON. THE VEHICLE HAD BEEN EIGHT TIMES TO DEALERSHIP AND WAS OUT OF SERVICE FOR REPAIRS FOR 13 CALENDAR DAYS. THE PROBLEMS WERE WINDOW MOTOR FAILURE. BAD BRAKE ROTORS OCCURED FIVE TIMES. NOISE IN THE REAR OF THE VEHICLE DUE TO BEARINGS FAILURE. THE VEHICLE VIBRATES WHEN BRAKES ARE APPLIED. *YH
JEEP LEMON!!! TERRIBLE VEHICLE, TERRIBLE COMPANY!! THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY FOR THESE TWO ISSUES, AMONG OTHERS! I HAVE ALMOST REARENDED SOMEONE, BY LOOKINGBACK TO SEE IF I WAS REAR ENDED DUE TO THE HARD SHIFT. THE BRAKES SHAKE SO MUCH UNDER BRAKING THAT I DID REAR END SOMEONE, HOWEVER THERE WAS NO NOTICABLE DAMAGE TO EITHER VEHICLE. *AK
AT 8000 MILES, BRAKES WERE PULSATING BADLY. DEALER TURNED ROTORS "AS A COURTESY" WITHOUT ADDRESSING THE UNDERLYING PROBLEM. NOW, AT 19000 MILES, I AM HAVING TO REPLACE ALL FOUR BRAKES IN THEIR ENTIRETY; ROTORS, CALIPERS, PISTONS, ETC. LOCAL BRAKE SHOP SAYS CHRYSLER USES PLASTIC SLEEVES IN THEIR PISTONS INSTEAD OF METAL. THIS CAUSES OVERHEATING AND WARPING OF PISTON WHICH RESULTS IN WARPING OF ROTORS. THIS REPAIR WILL BE APPROXIMATELY $1000.00. LOCAL BRAKE SHOP SAYS THIS IS A DESIGN FLAW ON CHRYSLER'S PART. WOULD APPRECIATE INVESTIGATION OF THIS PROBLEM. NOT ONLY IS IT EXPENSIVE, BUT MY BRAKES WERE SHOT....EMERGENCY STOPPING VERY MUCH IN QUESTION. THANK YOU. *AK
RESURFACED ROTORS TWICE; REPLACEMENT ON THIRD VISIT; SHUTTER WHEN APPLYING BRAKES. *AK
REPATED BRAKE FAILURES: FRONT BRAKE ROTORS CONTINUE TO WARP AND FAIL EVERY 5000 TO 12000 MILES. DEALERSHIP CONTINUES TO REPLACE ROTORS, BUT FAILS TO DISCOVER THE CAUSE OF THE PROBLEM. BRAKES ARE THE NUMBER ONE SAFETY COMPONENT ON A VEHICLE, AND THIS VEHICLE IS NOT SAFE. THE MOST RECENT FAILURE HAS CAUSED THE ANTI-LOCK BRAKE SYSTEM TO FAIL. DURING EMERGENCY STOPS THE FRONT BRAKES LOCK AND VEHICLE BEGINS TO SKID. AFTER FOUR FAILURES, THIS VEHICLE DOES NOT CONFORM TO THE APPLICABLE EXPRESS WARRANTIES, AND THE MANUFACTURER HAS HAD A REASONABLE NUMBER OF ATTEMPTS TO REPAIR. DAIMLER-CHRYSLER SHOULD EITHER REPLACE THE VEHICLE OR REIMBURSE ME FOR THE PURCHASE PRICE OF THE VEHICLE LESS THE AMOUNT ATTRIBUTABLE TO USE PRIOR TO THE FIRST DISCOVERY OF THE NONCONFORMITY AT 12,335 MILES.*AK
ROTORS HAVE TO BE REPLACED EVERY 8000 MILES. VEHICLE AT DEALERS FOR 5TH ROTOR CHANGE SINCE PURCHASE. *AK
VEHICLE HAS HAD ROTORS REPLACED 3 TIMES. LAST TIME 5 WEEKS AGO. VEHICLE IS AT DEALERS AT THIS TIME FOR ANOTHER ROTOR REPLACEMENT. WHEN CONSUMER APPLIES BRAKES, VEHICLE JERKS, AND STEERING WHEEL SHAKES. *AK
ROTORS WERE FOUND TO BE WARPED. HAD THEM TURNED AND IN LESS THAN 12,000 MILES EXPERIENCING SAME PROBLEM.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
ELECTRICAL SYSTEM : INSTRUMENT PANEL: CLUSTER MODULE WORKS INTERMITTENTLY. SPEEDOMETER AND ALL GAUGES WOULD GO DOWN WITHOUT PRIOR WARNING. DEALER HAS NOT FOUND REMDY, AND ADVISED CONSUMER THAT PROBLEM WAS NOT A SAFETY DEFECT. DEFECT COULD PROBE CONSUMER INTO AN AUTOMOBILE ACCIDENT WITH SPEEDOMETER NOT WORKING.*AK
SINCE I'VE HAD THIS VEHICLE THE ROTORS HAVE BEEN REPLACED TWICE, RESURFACED TWICE, AND THE DEALER CAN STILL NOT FIX THE PROBLEM. THE WARPING OF THE ROTORS SENDS A PULSATION THROUGH THE STEERING SYSTEM CAUSING THE STEERING WHEEL TO SHIMMY LEFT AND RIGHT. THE CAR ONLY HAS 32,000 MILES. I DO NOT RIDE THE BRAKES, IN FACT I SOLD MY LAST CAR WITH 75K MILES ON THE ORIGINAL ROTORS WITH A PAD REPLACEMENT AT ABOUT 60K MILES. THE DEALER AND THE FACTORY WILL NOT TELL ME WHY THE ROTORS CONTINUE TO WARP AND THEY JUST KEEP REPLACING THEM, THAT IS UNTIL NOW. THEY ARE NOW STARTING TO CHARGE ME FOR THE REPAIR EVEN THOUGH IT IS UNDER THE 36,000 MILE WARRANTY PERIOD. IT'S ABSURD, I CHECKED YOUR WEB SITE AND THERE ARE NUMEROUS COMPLAINTS ABOUT THIS DEFECT. I CAN'T IMAGINE ANYTHING MORE UNSAFE THAN A DEFECT WHICH DEGRADES BRAKING AND STEERING. I STRONGLY RECOMMEND YOU GET AFTER THEM TO FIND A PERMANENT FIX TO THIS BLATANTLY OBVIOUS SAFETY DEFECT. THANKS. *AK
AFTER DOT IS : M671 EKWR 039. DEALER WILL NOT HONOR TIRE - NOR WILL GOODYEAR. *AK (DOT NUMBER: M671 EKWR TIRESIZE: 225 75 R16)
I EXPERIENCED SEVERE BRAKE VIBRATION WHEN BRAKING CASUALLY AT HWY SPEEDS. THIS MADE IT DIFFICULT TO HOLD THE STEERING WHEEL STEADY AND HOLD CONTROL ON THE ROAD. DEALER SAID ROTORS NEED TURNING- AT 8000 MILES? PROBLEM REOCCURED 6 MNTHS LATER AT 15000 MILES-HAD A BROAD BLADE LATHE CUT AT A DIFFERENT DEALER. FIRST DEALER WANTED TO CHARGE ME AND THEN SAID THEY DID NOT HAVE RIGHT EQUIPMENT TO FIX IT. PROBLEM REOCCURED AGAIN AT 19000 MILES. HAD ROTORS AND HUBS REPLACED. HAD TO FIGHT TO GET WARRANTY TO FIX IT. HOPE THIS WORKS THIS TIME. WHEN BRAKES VIBRATE IT FEELS UNSAFE. *AK
HAVE EXPERIENCED NUMEROUS QUALITY PROBLEMS INCLUDING THE 4 WHEEL DRIVE GRINDING AND JUMPING, WINDOW FUNCTION PROBLEMS, REAR WASHERHOSE LEAK INTO REAR COMPARTMENT, ROUGH TRANSMISSION INTO REVERSE FROM PARK, OIL GAUGE FAILURE AND ENGINE CLICKING NOISE DURING ACCELERATION. DEALER ON MANY OCCASIONS SAYS THEY ARE NORMAL FOR THE TRUCK TO EXPERIENCE AND NOT TO WORRY. I DON'T BELIEVE THEM.
WHILE DRIVING AT 25 MPH CONSUMER PUT ON BRAKES, AND CAR WOULD NOT STOP. IT JUST SLID/SLID AND SLID. CONSUMER HIT ANOTHER VEHICLE AND CAR CAME TO A STOP. ROAD WAS WET. *AK
THERE WAS HARD PULSATION WHEN BRAKES WERE APPLIED AT SPEEDS OF 55MPH AND HIGHER. DEALER INSPECTED VEHICLE AND DETERMINED THAT BRAKE ROTORS WERE WARPED. PROBLEM HAS REOCCURRED AFTER ABOUT 3000 MILES. *AK
WHILE DRIVING COULD STEP ON BRAKE PEDAL AND STEERING WHEEL WILL SHAKE. BRAKE ROTORS HAD TO BE REPLACED THREE TIMES ALREADY. *AK ALL SHOCK ABSORBERS NEED REPLACEMENT AT 23,000 MILES. *YH
THE FRONT BRAKE ROTORS HAVE SEVERLY PREMATURELY WARPED TWICE ON THIS VEHICLE CAUSING THE SEVERE HANDLING PROBLEMS WHILE TRYING TO COME TO A STOP. I WAS OUT OF TOWN AT THE TIME OF THE FIRST INCIDENT AND PUT THE VEHICLE IN THE SHOP MYSELF. THE FRONT ROTORS WERE RESURFACED TO ALEVIATE THE PROBLEM. TEN THOUSAND MILES LATER THE SAME THING OCCURS AGAIN CAUSING SEVERE HANDLING PROBLEMS WHEN BRAKING. THIS TIME THE VEHICLE WAS CARRIED TO THE DEALER FOR REPAIRS. THE DEALER RESURFACED THE ROTORS AGAIN WHICH SEEMED TO HAVE SOLVED THE PROBLEM FOR THE TIME BEING. THIS SEEMS TO BE A RECURRING AND DANGEROUS PROBLEM FOR THIS VEHICLE. THE DEALER WILL NOT REPLACE THE ROTORS, ONLY RESURFACE THEM. IT APPEARS THAT THE DEALER SHOULD REPLACE THE ROTORS, AT HIS EXPENSE, WITH HIGH QUALITY ROTORS TO ALEVIATE THE PROBLEM ENTIRELY. BRAKE ROTORS CAN ONLY BE RESURFACED A NUMBER OF TIMES TO SOLVE THIS PROBLEM. I HAVE REVIEWED THE INFORMATION ON YOUR WEB SITE AND YOU SEEM TO HAVE QUITE A FEW COMPLAINTS ABOUT THIS SAME PROBLEM WITH OTHER JEEP OWNERS. OBVIOUSLY, THIS IS A DEFECT OF THE MANUFACTURER AND SHOULD BE A RECALL SITUATION. THANKS FOR YOUR HELP WITH THIS MATTER AND I WILL BE LOOKING FORWARD TO HEARING FROM YOU. *AK
REAR BRAKE PADS AND ROTORS REPLACED DUE TO PULSATING BRAKES, 6000 MILES LATER, BRAKES WERE REPLACED AGAIN BECAUSE OF PULSATION, NOW AT 35000 MILES THE BRAKES ARE PULSATING AGAIN. *SLC
FRONT BRAKE ROTORS WERE REPAIRED 3 TIMES DUE TO BEING WARPED. IT CAUSED VEHICLE TO SHIMMY WHEN BRAKES WERE APPLIED. BRAKE PADS & ROTORS WERE REPLACED AGAIN SINCE LAST REPAIR. TOOK BACK TO DEALERSHIP & MECHANIC INDICATED CAUSE OF PROBLEM WAS THE WAY DRIVER APPLIED BRAKES. BRAKE ROTORS WOULD GET HOT, AND THIS CAUSED ROTORS TO GET OUT OF ROUND. *AK
WE FEEL UNSAFE IN THIS JEEP.AND WERE TOLD THERE WAS NO MORE THAT COULD BE DONE FOR OUR JEEP REPAIR WISE THE DEALER NOR CHRYSLER WILL ACCEPT THAT THIS IS ALEMON AND I FEEL STEPS SHOULD BE TAKEN TO PROTECT NOT JUST MY FAMILY BUT OTHER FAMILYS AS WELL. NO SAFETY DEFECT LISTED WITHIN SUMMARY. *AK
VEHICLE STALLING IS LEAVING MY FAMILY WDE OPEN FOR REAR AND SIDE IMPACT. THIS LEMON SHOULD NOT BE ON THE ROAD, AND THE SELLING DEALER STATED THER IS NO MORE HE COULD DO FOR OUR VEHICLE. *AK
WHILE TRAVELING AT HIGWAY SPEED OF 50 MPH CONSUMER STARTED TO BRAKE AND NOTICED STEERING WHEEL SHAKING, AND VEHICLE STARTED TO VIBRATE. NO ACCIDENT OR INJURIES HAVE OCCURRED. VEHICLE HAS EXPERIENCED PULLING TO ONE SIDE WHILE BRAKING. CONSUMER STATED THAT ABOUT EVERY 7OOO MILES ROTORS NEEDED TO BE REPLACED. *AK
1999 JEEP GRAND CHEROKEE CHRONIC BRAKE SYSTEM PROBLEM THE FRONT WHEELS PULSATE AND THE STEERING SHIMMIES WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. SAFETY IS A MAJOR CONCERN SINCE THE PROBLEM BECOMES MORE PRONOUNCED UNDER URGENT BRAKING CONDITIONS. JEEP SERVICE HAS MADE SIX (6) ATTEMPTS TO FIX THE PROBLEM WITHOUT SUCCESS. HISTORY:THE JEEP SERVICE DEPARTMENT HAS MADE SIX (6) UNSUCCESSFUL ATTEMPTS TO FIX THE PROBLEM ONLY TO HAVE IT REAPPEAR APPROXIMATED 5,000 MILES AFTER EACH SERVICE ATTEMPT. THE WARRANTY PERIOD FOR THE BRAKE SYSTEM HAS NOW EXPIRED AND IN SPITE OF THE SIX FAILED ATTEMPTS THE JEEP SERVICE AREA MANAGER HAS SUGGESTED THAT HE CAN NO LONGER CONTINUE TO PAY THE COST OF THESE SERVICE CALLS AND IT WILL BECOME MY RESPONSIBILITY. I HAVE REJECTED HIS LAST SERVICE RECOMMENDATION THAT WOULD REQUIRE ME TO PAY FOR NEW BRAKE PADS AND INSTALLATION LABOR, WHILE JEEP SERVICE WOULD REPLACE THE DEFECTIVE ROTORS AT NO CHARGE. THERE HAS BEEN NO REASSURANCE THAT THIS WOULD RESOLVE THE PROBLEM. PROBLEM DIAGNOSIS: THE CAUSE OF THE PULSATING PROBLEM HAS BEEN ATTRIBUTED TO A CONDITION THAT IS CAUSING THE BRAKE ROTORS TO OVER-HEAT AND THEN WARP. THE SIX (6) ATTEMPTS TO CORRECT THE PROBLEM HAVE ENTAILED FOUR (4) FRONT WHEELS ROTOR RESURFACING EXPERIMENTS, ONE (1) FRONT WHEELS ROTOR REPLACEMENT AND ONE (1) RECOMMENDATION THIS WEEK TO REPLACE THE ROTORS AGAIN. THE SERVICE REPRESENTATIVE HAS SUGGESTED THAT THE VEHICLE DRIVER IS MISAPPLYING THE BRAKES AND CAUSING THE PROBLEM. (THIS IS
BRAKE ROTORS FAILED TWO TIMES IN LESS THAN 30,000 MILES. CHRYSLER REFUSES TO ASSIST AND WILL NOT GIVE ME THE NAME OF THE FACTORY REPRESENTATIVE. THE LAST TIME THEY FAILED THERE WAS NEARLY AN ACCIDENT. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
CUPS AND FLAT SPOTS FOUND FROM PROFESSIONAL INSPECTION. TIRES HAVE FLAT SPOTS MAKING NOISE. TIRES ALSO CAUSING VIBRATION. SIDEWALLS HAVE VISIBLE DIPS. EXTREMELY RAPID WEAR ALSO NOTED. *AK (TIRESIZE: P225/75R16)( DOT NUMBER: TIRE SIZE: P225/75R16 )
FRONT ROTORS CONTINUALLY WARP AND TRANSMISSION SHIFTING DEFECTIVE. *AK
HARD PULSATION WHEN APPLYING BRAKES MOST NOTICEABLE AT HIGHER SPEEDS. TWO IDENTICAL DEFECTS IN ABOUT FIVE MONTHS. TWO DIFFERENT SERVICE CENTERS REPAIRED SAME BY RE-FACING ROTORS. ONE IN FL AND THE OTHER IN NJ. *AK
ROTORS HAVE BEEN REPLACED THREE TIMES THIS YEAR, APRIL, AUGUST AND DECEMBER. EACH TIME BRAKES STARTED PULSATING. SECOND INCIDENT THE BRAKES ACTUALLY STARTED SEIZING UP WHILE DRIVING ON HIGHWAY. WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE BRAKE LIGHTS WERE STILL ON, INDICATING THAT THE BRAKES WERE STILL ENGAGED. DEALER NEVER QUESTIONS REPLACING ROTORS EACH TIME AND EACH TIME THEY ARE UNDER WARRANTY AND AT NO COST TO CONSUMER. I WORRY ABOUT THE SAFETY FACTOR OF WILL THESE BRAKES BE AT PEAK EFFICIENCY WHEN I REALLY NEED THEM.*AK
CONSUMER IS HAVING PROBLEMS WITH AUTOMATIC TRANSMISSION IN A JEEP GRAND CHEROKEE. WHEN COMING TO A COMPLETE STOP, AND AFTER 10-15 SECONDS OF WAITING, VEHICLE JERKS FORWARD. THIS PROBLEM HAPPENS ALL THE TIME. CONTACTED DEALER, AND DEALER HAS FIXED THE PROBLEM, BUT IT HAS COME BACK TIME AFTER TIME.*AK
BRAKES ARE IN BEING REPAIRED FOR THE 3RD TIME, THEY INSIST IT'S MY DRIVING HABITS NOT A PROBLEM, THEY SHIMMY AND VIBRATE AT LOW AND HIGH SPEEDS.I HAVE THE ROTORS REPLACED AND GROUND TWICE NOW. THE CAR PULLS TO THE RIGHT ALSO. *AK
FRONT AND BACK DISC BRAKE ROTORS WARPED TWICE WITHIN 22,000 MILES . DEALER WILL REPLACE OR RESURFACE WITH SAME PARTS, SO DEFECT WILL OCCUR AGAIN. MANUFACTURER WAS NOT DEVELOPING A SOLUTION FOR ROTORS NOT TO FAIL PREMATURELY.*AK
13K ROTORS WARPED & TURNED,14K FRONT DISC BRAKES REPLACED &FRT ROTORS AND REAR ROTORS WARPED AND TURNED,19K FRT ROTORS REPLACED,22K REPLACE BACK ROTORS AND TURNED FRONT,REPLACED FRONT DISC BRAKES. *AK
I HAVE HAD TO REPLACE MY ROTORS 3 TIMES IN 2 YEARS ON MY JEEP, GRAND CHEROKEE. THERE IS A PULSATING EFFECT WHEN I ATTEMPT TO STOP.. I FEEL THAT THIS A VERY SEVERE SAFTEY PROBLEM AND I THINK THAT CHRYSLER SHOULD OWN UP TO THERE PROBLEMS WITH THE ROTORS AND HAVE AN ACROSS THE BOARD RECALL OR THEY COULD END UP IN THE SAME BOAT AS FIRESTONE / FORD. I FEAR FOR THE SAFTEY OF THE OCCUPANTS OF MINE AND OTHER PEOPLES VEHICLES WHEN THEY ARE FORCE TO DRIVE A JEEP WITH FAULTY ROTORS AND BRAKING SYSTEMS. MUST SOMEONE DIE BEFORE SOMETHING IS DONE??? I THINK THAT A RECALL SHOULD START NOW. I SHOULD NOT HAVE TO PAY FOR SOMETHING THAT IS A MAJOR SAFTEY PROBLEM. CHRYSLER IS MAKING US PAY BECAUSE THEY SAY THAT THE VEHICLE HAS OVER 12000 MILES ON IT. THIS IS A TRAVESTY OF JUSTICE. *AK
LEFT REAR TIRE HAD TREAD SEPARATION AND SIDEWALL CIRCUMFERENTIAL DISINTEGRATION, WITH LOSS OF CONTROL OF THE SUV. IT WAS DRY ROAD, DAYTIME, OUTSIDE TEMP ABOUT 55F, SPEED ABOUT 42 MPH, AND CAR HAD BEEN MOVING FOR ABOUT 10 MINUTES FROM COLD START. CAR CAREENED SIDE TO SIDE OF 2 LANE MEDIUM SPEED HIGHWAY, FINALLY STOPPING IN ABOUT 1/4-1/3 MILE. REQUIRED EXTREMELY VIGOROUS MUSCLE TO LIMIT LATERAL TRAVEL AND TORQUE ROLL OF VEHICLE. THE SOUND WAS LIKE A HELICOPTER ROTOR CHOP THAT BECAME RAPIDLY LOUDER OVER 5-10 SEC, FOLLOWED BY LOSS OF CONTROL. TIRE INSPECTED BY INSURANCE WHO CERTIFIED THERE WAS NO ROAD HAZARD CAUSE, AND 'HAD NEVER SEEN A TIRE DISINTEGRATE LIKE THIS BEFORE'. TIRES ARE OEM, ORIGINAL, ROTATED PER SCHEDULE, MAINTAINED PRESSURE PER LABELLING. VEHICLE HAD TWO PERSONS, NO TOWING OR LOADS MORE THAN 1-2 ADDITONAL PASSENGERS AT ANY TIME. *AK (TIRESIZE: 245-70-16)( DOT NUMBER: TIRE SIZE: 245-70-16 )
VEHICLE IS HAVING MANY PROBLEMS WITH ABS AND BRAKES, ON ONE OCCASION, FRONT BRAKES LOCKED UP, CAUSING SKIDDING AND SHAKING THROUGHOUT STEERING WHEEL, TSB 879 HAS BEEN COMPLETE, ROTORS HAVE BEEN FOUND WARPED SEVERAL TIMES AND HAVE BEEN REPLACED, BRAKE PADS HAVE BEEN REPLACED, PULSATION AND VIBRATION ARE FELT DUE TO FAULTY BRAKES, HOWEVER DEALER CAN NOT REMEDY PROBLEM. TORQUE CONVERTER WAS REPLACED, CONSUMER STATES THAT A NOISE IS IN THE TRANSMISSION AFTER DRIVING A WHILE. ENGINE SURGES WHILE DRIVING AT 55 MPH AND ABOVE. *SLC
SUDDEN ACCELERATION WHEN APPLYING BRAKES, INTERMITTENTLY. DEALER NOTIFIED, AND MADE SOME REPAIRS, BUT PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER *AK
WHEN SLOWING DOWN AT A RED LIGHT WITH FOOT APPLIED TO BRAKE PEDAL VEHICLE SUDDENLY ACCELERATED, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBELM. *AK
KNOWN PROBLEM STATED BY DEALER CONCERNING "WARPED BRAKE ROTORS. "*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →