Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
ONGOING PROBLEM WITH FRONT BRAKE ROTORS WARPING. DEALER NOTIFIED, AND HAD ROTORS TURNED AND REPLACED. BUT PROBLEM STILL OCCURRING. *AK ORIGINAL ROTORS WARPED WITHIN 6 OMONTHS AFTER PURCHASE OF VEHICLE, (FRONT ROTORS) THEY WERE THEN TURNED, WARPED AGAIN WITHIN 6K MILES THEN REPLACED ONE ROTOR THEN THE OTHER ROTOR WARPED.*JB
PREMATURE WEAR OF FRONT BRAKE ROTORS, RESULTING IN POOR STEERING. DEALER HAS INSPECTED VEHICLE. *AK
CONSUMER REPLACED UNDER WARRANTY ROTORS AT 10,000 MILES. ROTORS NEEDED TO BE REPLACE AT 19,000 MILES BECAUSE VEHICLE SHOOK REAL BADLY WHEN TRYING TO STOP.VEHICLE SHOULD BE COVERED UNDER WARRANTY UP/ UNTIL 36,000 MILES. DEALER WAS TRYING TO SAY IT WAS NORMAL WEAR AND TEAR TO AVOID PAYING FOR IT.*AK
BRAKE PEDAL WAS SHUDDERING/PULSATING AT ANY SPEED WHEN BRAKES WERE APPLIED. DEALERSHIP INFORMED CONSUMER THAT FRONT/ LEFT AND RIGHT BRAKE ROTORS WERE WARPED WITH 24,000 MILES ON THEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WHENEVER BRAKING AFTER TRAVELING 45MPH AND ABOVE VEHICLE WILL VIBRATE. CAN MAINTAIN CONTROL WHEN THIS HAPPENS. BEEN TO DEALERSHIP AT LEAST 3 TIMES FOR PROBLEM. PROBLEM IS CAUSING TIRES TO WEAR OUT EXCESSIVELY DUE TO ROTORS. MECHANIC CANNOT RESOLVE PROBLEM.*AK
EVERY SIX MONTHS CONSUMER HAS TO TAKE VEHICLE IN FOR BRAKE PROBLEMS, SUCH AS SQUEALING AND VIBRATION. THESE PROBLEMS OCCUR AT ANY SPEED. DEALERSHIP INFORMED CONSUMER THAT ROTORS WERE NOT HEAVY DUTY ENOUGH TO HANDLE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
REAR WINDOW HAD BLOWNOUT WHILE VEHICLE WAS PARKED. HAD AT LEAST 2 WINDOWS SLIGHTLY OPEN AT THE TIME. HAD HAPPENED BEFORE IN SEPTEMBER, 2000. NOTHING HAD HIT IT.*AK *JB
BEEN HEARING GRIND NOISE IN REAR OF CAR . MECHANIC SAYS NEEDS DIFFERENTIAL REBUILT . *AK
THE DISC BRAKES ON THE 1999 JEEP GRAND CHEROKEE LAREDO ARE THE SAME AS THOSE RECALLED ON THE 1999 JEEP CHEROKEE SPORT (RECALL 00V136000), BUT THE MANUFACTURER IS UNWILLING TO ADMIT TO ANY KNOWN BRAKE DISC DEFECT ON THE LAREDO. THE PROBLEM IS PITTING OF THE DISC SURFACE LEADING TO A PULSATING VIBRATION WHEN THE BRAKES ARE APPLIED.*AK
EVERY EIGHT THOUSAND MILES, BRAKES NEED TO BE REPLACED. DEALER HAS REPLACED 3 TIMES. *AK *SLC
ON SUNDAY CAR AT 45 MPH BEGAN WITH VIOLENT SHAKING AT 45MPH. HAPPENED SEVERAL TIMES ON MON. CALLED CAR DEALER WHO REC TIRES GET CHECKED. (TIRES ARE 2 MONTHS OLD WITH 1-2000MILES). TIRE DEALER FOUND A LEAKING STEERING STABILIZER AND REFERED US BACK TO THE AUTO DEALER WHO REPLACED THE STABILIZER AND NOTED THAT THE FRONT TIRES WERE BADLY WORN. THEY STATED THAT THE WEAR WAS NOT CAUSED BY BAD STABLIZER BUT BY BAD TIRES. THE TIRE DEALER CLAIMS THE TIRE WEAR WAS CAUSED BY THE STABLIZER. I AM REPORTING THIS BECAUSE OF THE SIGNIFICANT VEHICLE CONTROL PROBLEM AND TO FIND THE CAUSE OF THE PROBLEM. THANK YOU. (DOT NUMBER: MK9L TIRESIZE: P24570R16)
VEHICLE STALLS WHEN IN IDLE POSITION AND READY TO ACCELERATE OR WHEN READY TO SHIFT FROM PARK TO DRIVE. ALSO WILL TURN ON MAYBE ON 3RD TRY OR NONE AT ALL UNTILL HOURS LATER. *AK
THE ORIGINAL AND REPLACEMENT FRONT BRAKE ROTORS FAILED AND WERE WARPED, THE CONSUMER CONTACTED THE DEALER WHO REFUSED TO REPLACED THEM AT NO COST BECAUSE THE THE VEHICLE WAS OUT OF WARRANTY. NLM
BRAKE ROTORS REPEATEDLY WARP CAUSING SEVERE SHAKING IN STEERING DURING HIGHWAY SPEED BRAKING AND MODERATE SHAKING AT SLOWER SPEEDS BRAKING. THIS IS A PERSISTANT PROBLEM WITH THIS MODEL JEEP - MINE, AS WELL AS OTHERS ACCORDING TO REPORTS I'VE READ. JEEP REPAIRS THIS DEFECT UNDER WARRANTY BY USING AN "ON-THE-CAR LATHE". THIS IS A TEMPORARY FIX AT BEST AS THESE BRAKE ROTORS ARE OF DEFECTIVE MANUFACTURING. . CHRYSLER/JEEP IS STALLING A RECALL BY ATTEMPTING THESE INEFFECTIVE REPAIRS IN MY OPINION. I BELIEVE A SAFETY RECALL IS URGENT. *AK
WHILE DRIVING AT SPEED AT ABOVE 40 MPH CONSUMER APPLIES BRAKES, AND THERE IS PULSATION AND VIBRATION. DEALERSHIP HAS LOOKED AT VEHICLE 5 TIMES, AND HAS NOT BEEN ABLE TO TELL CONSUMER REASON FOR DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
ROTORS TURNED, BRAKES REPLACED ONCE, CHRONIC PROBLEM, NOT CORRECTED, DEALER BLAMES MY DRIVING - NO WAY- PROBLEM NEVER FIXED, BRAKES GRAB AND WOBBLE, STEERING WHEEL SHAKES,REOCCURS. *AK
FRONT DISC ROTORS WARP EASILY CAUSING VEHICLE TO BECOME UNCONTROLLABLE UNDER CERTAIN CIRCUMSTANCES. DEALER ATTEMPTED FIX FOUR TIMES, REFUSES TO FIX FURTHER, EVEN THOUGH SERVICE ADMITS MANY OF SAME PROBLEMS WITH OTHER VEHICLES.
BRAKES CAUSE PULSE IN BRAKE PEDAL WHEN BRAKES APPLIED. PADS AND ROTORS REPLACED ONCE BEFORE. BRAKSE ALSO SQUEAK. BELIEVE CURRENT ROTORS UNABLE TO STAND HEAT...REASON FOR WARPPING. CALIPERS MAY ALSO BE CAUSE. RECOMMEND REPLACE WITH AFTERMARKET PRODUCTS...BELIEVE MOPAR PRODUCTS WILL CONTINUE TO FAIL. *AK
ROTOR/BRAKE PAD FAILURE. *AK
THE FRONT ROTORS CONTINUE TO PREMATURELY WARP EVERY 6 TO 7K SINCE PURCHASE OF VEHICLE.*AK
REPEATED VIBRATION AND SMOKING OF BRAKES OVE 22 MONTHS; NO IDENTIFICATION OF SOURCE OF PROBLEM BY MAUFACTURER. AUTHORIZED DEALER SERVICE; NO ASSISTANCE FROM MANUFACTURER; LEMON LAW COMPLAINT INITIATED 4/01. *AK
I LEASED MY 1999 JEEP GRAND CHEROKEE IN DECEMBER OF 1998. IN AUGUST OF 1999, THE DEALER HAD TO MACHINE THE ROTORS AT 11,200 MILES (THE PADS WERE FINE). IN JANUARY 2000, THE DEALER REPLACED THE FRONT AND REAR ROTORS AT 19,062 MILES (AGAIN, THE PADS WERE FINE). IN JUNE 2000, THE DEALER HAD TO REPLACE THE FRONT ROTORS AT 27,324 MILES (AS USUAL, THE PADS WERE OK). NOW THAT IT IS OUT-OF-WARRANTY, I HAD THE JEEP CHECKED BY OUR MECHANIC. IN APRIL 2001, HE HAD TO REPLACE THE REAR ROTORS AT 38,500 MILES. I DID NEED PADS THIS TIME. BASED ON THE REPORTS OF FAULTY ROTORS ON THE 1996, 1997, AND 1998 JEEP GRAND CHEROKEES, I BELIEVE THAT DAIMLERCHRYSLER SHOULD ISSUE A RECALL ON THE 1999 JEEP GRAND CHEROKEE. I ALSO WANT TO BE REIMBUSED BY THEM.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
PREMATURE WEAR OF BRAKE ROTORS. ROTORS HAVE WARPED DUE TO HEAT. DEALER HAS REPLACED ROTORS TWICE, AND THE PROBLEM REOCCURRED.*AK
BRAKE ROTORS WERE EXPERIENCING EXCESSIVE WEAR. ROTORS WERE REPLACED AT 12,000 MILES AND AT 28,000 MILES. *AK CONSUMER STATES CHRYSLER AGREED TO PAY 1/2 OF THE REPAIRS. *SLC
FRONT ROTORS WARPED AND CAR VIBRATES BADLY WHEN BRAKING ON FREEWAY. FRONT ROTORS RESURFACED @ 11,117 MILES, FRONT ROTORS AND PADS REPLACED @ 20,126 MILES, AND FRONT ROTORS REPLACED @ 32,314 MILES. CAR SHAKES DANGEROUSLY WHEN COMING TO A STOP OFF FREEWAY OR SPEEDS OF AROUND 40+ MPH.*AK
CONSUMER HAS HAD TO REPLACE ROTORS EVERY 7,000 MILES DUE TO THE WARPING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
SEAT IS LOOSE AND ROCKS, TAKEN TO DEALER ONCE FOR REPAIR. *AK
FIRST REPORT MAY HAVE STATED SOME OTHER BRAKE COMPONENT...IF I DIDN'T KNOW THE EXACT PART WHEN REPORTING THE FAILURE....SECOND REPORT DID STATE ROTORS, THIS IS THE 3RD REPORT OF FAILURE. *AK
AFTER ALMOST TWICE A MONTH TRIPS TO THE SERVICE PROVIDER AND BEING TOLD THAT MY ALLIGNMENT WAS A RESULT OF MY DRIVING THERE WAS A RECALL POSTED FOR A PART THAT CAUSED ALLIGNMENT PROBLEMS. ALTHOUGH THIS WAS EVENTUALLY FIXED, MY TIRES SUFFERED AND HAD TO BE REPLACED VERY PREMATURELY. AFTER CONTACTING GOODYEAR AND CHRYSLER I WAS TOLD THE TIRES WERE MY RESPONSIBILITY AND THAT THE "BAD" PART WOULD NOT HAVE CAUSED SIGNIFICANT TIRE DAMAGE. I STILL FEEL THAT ALTHOUGH THE PROBLEM IS BETTER IT IS STILL APPARENT AND I WOULD LIKE IT TO BE RESOLVED. AFTER OWNING THIS CAR FOR LESS THAN 2 YEARS THE MYRIAD OF MAJOR COMPONENT FAILURES IS RATHER FRUSTRATING ESPECIALLY WHEN THE JEEP SERVICE PROVIDERS WON'T ACKNOWLEDGE THE PROBLEM AND SEEM TO NOT CARE ABOUT THEIR CUSTOMERS WHO PAY THEIR SALARIES. THIS IS AN EMBARRESSMENT TO THE AMERICAN CAR INDUSTRY. *AK
TRANSMISSION WOULD BE DRAGGING. WOULD BE IN RIGHT GEAR, BUT NOT PULLING. THIS IS A LEASED VEHICLE. REAR WHEEL BEARINGS ARE FAILING ON VEHICLE. HAVE TAKEN VEHICLE TO DEALERSHIP 3 TIMES FOR BEARINGS.*AK
SAFETY CONCERN REGARDING PULSATION OF STEERING WHEEL AND BRAKES WHEN BRAKES APPLIED. *AK
THE ABS SYSTEM FAILED UNDER A PANIC STOP RESULTING IN A CRASH. *AK
BEGAN TO EXPERIENCE WHEEL SHUTTER WHEN BRAKING AT HIGHER SPEEDS (15K MILES) ROTORS TURNED @ 27K. NOW ALL 4 ROTORS NEED TO BE REPLACED @ 53K. CHRYSLER REFUSED TO AKNOWLEDGE THAT THEY HAVE ANY REOCCURRING ISSUES WITH THE BRAKE ROTORS ON THE JEEP GRAND CHEROKEE. *AK
WHEN APPLYING BRAKE VEHICLE WOULD WOBBLE. TO DEALER WHO ROTATED TIRES. THIS DID NOT REMEDY PROBLEM, DEALER THEN INSPECTED ROTORS AND FOUND THEM WARPED.*AK
ON THREE OCCASIONS, I HAVE HAD VERY NOTICABLE VIBRATION OF THE STEERING WHEEL, WHEN BRAKING AT HIGHWAY SPEEDS(50-60MPH). THE 1ST TIME WAS 30AUG2000. THE CORRECTION MADE WAS TO CUT THE FRONT BRAKE ROTORS. THE 2ND TIME WAS 12DEC2000, AT 36,242MI. THE CORRECTION MADE WAS TO RESURFACE THE FRONT BRAKE ROTORS. THE 3RD TIME I HAD TO HAVE SERVICE WAS 16MAR2001 AT 41,560MI. THE CORRECTION MADE WAS TO HAVE THE FRONT BRAKE ROTORS RESURFACED. THE SERVICE REPS. HAVE TOLD ME, SEVERAL TIMES, THAT THIS IS A COMMON OCCURANCE. THE CAUSE, AS BEST I CAN REMEMBER, IS THE SIZE OF THE BRAKE ROTORS VERSUS (I BELIEVE) THE BRAKE SHOES. I HAVE TALKED TO ONE OTHER PERSON, WHO STATED STATED HIS WIFE GRAND CHEROKEE, HAS THE SAME PROBLEM. SO FAR THERE HAS BEEN NO RECALL, ON THIS PROBLEM. SO FAR, OTHER THAN THE STEERING WHEEL VIBRATING(AT HIGH SPEEDS) WHEN BRAKING, I HAVE NOT HAD IT CAUSE FURTHER PROBLEMS. I HOPE THAT IT DOES NOT, BUT WANTED TO CONTACT YOUR AGENCY, TO SEE WHAT, IF ANYTHING CAN BE DONE, TO REMEDY THE PROBLEM. THANKYOU FOR YOUR ASSISTANCE.
STEERING HARD TO CONTROL WHEN BRAKING DUETO FRONT WHEEL SHIMMY.*AK
WE HAVE EXPERIENCED A RECURRENT PROBLEM OF A HARD SHIMY/ SHAKING WHEN APPLYING THE BRAKES SUDDENTLY AT SPEEDS OF 50MPH AND ABOVE. THE DEALER HAS REPAIRED THE PROBLEM 4 TIMES SINCE WE PURCHASED THE JEEP IN DECEMBER 1998. WE ARE CURRENTLY IN THE PROCESS OF TRYING TO GET THE DEALER TO REPAIR THE PROBLEM FOR THE 5TH TIME. WE ARE CONCERNED ABOUT THE SAFETY OF OUR JEEP, AS WELL AS ALL THOSE OTHER JEEPS WITH THE SAME BRAKE PROBLEMS, BEING ON OUR NATIONS HIGHWAYS. JEEP IS NOT RESPONSIVE TO OUR CONCERNS.*AK
THE BRAKES HAVE BEEN A PROBLEM SINCE ABOUT 9,000 MILES. THE CAR HAS HAD BRAKE SERVICE 3 TIMES AND WILL NOW GO IN FOR A FOURTH TIME. THE FRONT END SHIMMIES WHEN STOPPING, AND THE BRAKES PULSE, MAKING VERY UNSAFE CONDITIONS AT HIGHWAY SPEEDS. CHRYSLER DISAVOWS A PROBLEM, HOWVER, THERE ARE NUMEROUS COMPLAINTS ON YOUR CONSUMER DATABASE, AND THERE IS A SERVICE BULLETIN(050398) LISTED. ADDITIONALLY, THERE IS A RECALL FOR BRAKE PROBLEMS WITH THE 1996-1999 MODELS. I BELIEVE YOU ARE MISSING A SERIOUS SAFETY ISSUE.
ROTORS CONSTANTLY WARPING, DANGEROUS SHAKE AT HIGHWAY SPEEDS WHEN APPLYING BRAKES. SEVERE BANGING IN REAR WHEN COMING TO A STOP. DEALER FIXED THREE TIMES BUT KEEPS COMING BACK. VEHICLE STALLS FOR NO REASON. DEALER CANNOT FIX. THERE ARE MANY OTHER PROBLEMS AND THE DEALER JUST IGNORES. THIS CAR HAS A MIND OF ITS OWN. THIS CAR HAS SERIOUS SAFETY ISSUES.THIS CAR IS A LEMON. THIS CAR IS DANGEROUS AND I CAN'T BELIEVE THAT CHRYSLER IS ABLE TO GET AWAY WITH IT HOPING EVERYBODY AND EVERYTHING JUST GOES AWAY. THE NHTSA IS SUPPOSED TO BE FOR THE PEOPLE SO I REALLY HOPE YOU CAN DO SOMETHING AGAINST A COMPANY AS BIG AS CHRYLSER. THEY SHOULD NOT BE ABLE TO GET AWAY WITH SWEEPING THEIR PROBLEMS UNDER THE RUG.*AK
I HAVE TAKEN MY CAR INTO EITHER COURTESY MOTORS IN CHICO CALIFORNIA OR NORMANDIN JEEP IN CHICO CALIFORNIA. EACH TIME, MY CAR WAS RETURNED TO ME UNREPAIRED. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
FRONT BRAKE ROTORS REPLACED 2 TIMES AND NOW IN NEED OF REPLACEMENT AGAIN AS STEERING WHEEL AND FRONT END VIBRATE WITH BRAKING AT SPEEDS IN EXCESS OF 45 MPH. CALLED CHRYSLER CUSTOMER SERVICE AND SPOKE TO REPRESENTATIVE ( MICHAEL FARROW) ON 09/13/2000 ABOUT PROBLEM AFTER SECOND FAILURE. HE STATED " I DO NOT HAVE ANYTHING IN FRONT OF ME TO INDICATE A PROBLEM WITH THE BRAKE SYSTEM ON THAT VEHICLE". THERE HAVE BEEN SEVERAL TECHNICAL SERVICE BULLETINS FOR THE BRAKES AND I SUSPECT AT LEAST ONE OF THESE HAD BEEN ISSUED WHEN HE MADE THAT COMMENT. HE STATED THAT IT MIGHT BE RELATED TO MY DRIVING HABITS AND WAS NOT A DEFECT WITH THE AUTOMOBILE. THE SERVICE MANAGER AT THE DEALERSHIP TOLD ME AFTER FIXING THE PROBLEM THE FIRST TIME AT 5311 MILES THAT HE HOPED I WOULDN'T BE BACK FOR THIS SAME PROBLEM BUT HE KNEW I WOULD SINCE THEY HAVE HAD MANY PROBLEMS WITH THE FRONT BRAKE ROTORS ON THE 1999 JEEPS.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WHEN BRAKES ARE APPLIED FORCEFULLY, ROTERS ARE WARPED. THE ROTORS HAVE BEEN REPLACED THREE TIMES AND TURNED TWICE. THE FAILURE OCCURS ABOUT EVERY 6000 MILES. ALL REPAIRS HAVE BEEN MADE UNDER WARRENTY, BUT PROBLEM IS STILL PRESENT.*AK
ON THREE OCCASIONS VEHICLE HAS ROLLED FROM PARK POSITION WHILE PARKED. ALSO, NOTICED SHIFTER COULD BE MOVED WITHOUT APPLYING THE BRAKES. DEALER NOTIFIED AND UNWILLING TO HELP IN THIS MATTER: FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS ON THIS MATTER.. *AK
BRAKE ROTORS PREMATURELY WARPED. BRAKING AT HIGH SPEEDS CUASES SIGNIFICANT STEERING WHEEL SHIMMYING. BRAKES SQUEAL AND VEHICLE SHUDDERS WHEN BRAKES APPLIED AT LOWER SPEEDS.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
REPEATED ATTEMPTS TO REMEDY THIS SYSTEM HAVE FAILED. IT'S A LEMON! NO SAFETY DEFECT LISTED. *AK
ROTORS REPLACED UNDER WARRANTY THREE TIMES IN JUNE 1999, AUGUST 1999, AND OCTOBER 2000. CONSUMER HAD TO PAY HALF ON ROTOR REPLACEMENT. VEHICLE HAS SAME PROBLEM AGAIN. *AK
FRONT AND REAR BRAKE ROTORS ARE PREMATURELY WEARING, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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