I PUT THE VEHICLE INTO PARK GOT OUT TO SPRAY WINDOWS HEARD A LOUD POP TURNED AROUND AND THE VEHICLE WAS ROLLING BACKWARDS. I TRIED TO JUMP IN TO STOP IT BUT WAS KNOCKED OVER BY THE DOOR AND THE VEHICLE RAN OVER MY RIGHT LEG CAUSING SEVERE BRUISES AND PULLED MUSCLES WITH A POSIBLE HAIRLINE FRACTURE REASULTING IN MY BEING ON CRUTCHES AND IN A LEG BRACE FOR 2.5 MONTHS AND A KNEE BRACE FOR 6 WEEKS AFTER THAT CAUSING LOSS OF WORK FOR 2.5 MONTHS.*AK
1999 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
VEHICLE POWERS BACKWARD BY ITSELF WHEN STOPPED UNLESS FOOT IS CONSTANTLY, FORCEFULLY ON THE BRAKE PEDAL. *AK
THE ENGINE, WHILE IN DRIVE GOING ~60MPH, FROM TIME TO TIME, SHIFTS INTO NEUTRAL AND/OR EVEN SHUTS OFF COMPLETELY ON ITS OWN ACCORD. AT STOP LIGHTS, STOP SIGN, ETC, WHILE IN DRIVE WITH FOOT ON BRAKE, THE ENGINE SHUTS OFF ON ITS OWN. I ASKED MULTIPLE DEALERS AND REPORTED IT, THEY SAID IT WAS A FUEL PROBLEM. PLEASE ADD THIS TO YOUR RECENT JEEP GRAND CHEROKEE "PRELIMINARY INVESTIGATION".
MY VEHICLE WAS PARKED IN MY GARAGE (BACKED IN). I STARTED THE VEHICLE AND MOVED FORWARD SEVERAL FEET SO THAT I COULD UNLOAD SOMETHING FROM THE REAR STORAGE AREA. I BELIEVED THAT I HAD SHIFTED INTO "PARK" AND EXITED THE VEHICLE. VEHICLE THEN BEGAN MOVING IN REVERSE, STOPPING WHEN IT STRUCK SOME CABINETS AT THE REAR OF THE GARAGE. REAR LIFTGATE BENT AND CAUSED THE REAR GLASS TO SHATTER. ALTHOUGH I WAS FAIRLY SURE I HAD SHIFTED INTO "PARK" I ASSUMED RESPONSIBILITY AND DID NOT REPORT THE INCIDENT EXCEPT TO MY INSURANCE COMPANY.*AK
REAR DIFFERENTIAL REBUILT TWICE, THUS FAR. DEALER INDICATED COMMON PROBLEM ON THIS VEHICLE. AM IN PROCESS OF TRADINING VEHICLE IN, AS I DON'T WANT TO EXPERIENCE THIS PROBLEM AGAIN. HAVING TO PAY $5,000 FOR NEGATIVE EQUITY, BUT WORTH EVERY PENNY. MANUFACTURER SHOULD SERIOUSLY CONSIDER RECALL OF VEHICLE.*AK
ON BOTH FAILURES THE JEEP WAS IN PARK, WITH THE BRAKE ON AND THE ENGINE IDLING. THE CAR LITERALLY TOOK OFF IN REVERSE AND BOTH TIMES WAS ONLY STOPPED BY FENCES. BOTH TIMES THE VEHICLE WAS ON FLAT GROUND. I REPORTED THE FIRST INCIDENCE TO THE DEALER AND THEY SAID THAT IF I COULDN'T PROVE IT, THEY WEREN'T RESPONSIBLE AND THEREFORE I WOULD HAVE TO PAY FOR THE DAMAGE. I DID NOT REPORT THE SECOND INCIDENCE, BUT I HAVE ALSO NOT FIXED THE DAMAGE. I AM TERRIFIED TO DRIVE THE VEHICLE. SCC ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****747979
PE 01 021: VEHICLE WAS PARKED AND IDLING, WHEN IT JUMPED OUT OF GEAR INTO REVERSE AND RAN INTO A TREE WITH 6 YEAR OLD SON IN THE VEHICLE. NO INJURY WAS REPORTED. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
EXPERIENCED AUTO SLIPPING FROM PARK INTO REVERSE WHILE VEHICLE WAS RUNNING AND UNOCCUPPIED. SAME SITUATION REPORTED IN ARTICLE ON CNN.COM ON 4 JUL 2001. *AK
I DROVE THE VEHICLE TO THE END OF THE DRIVEWAY, PLACED IT IN PARK AND GOT OUT TO CHECK THE MAIL. WHILE AT THE MAILBOX, I REALIZED THE CAR WAS IN REVERSE BACKING UP THE DRIVEWAY. IT HIT MY FENCE CAUSING EXTENSIVE DAMAGE TO THE FENCE AS WELL AS THE VEHICLE. I NEVER GAVE IT MUCH THOUGHT AS TO WHO WAS AT FAULT. I WAS THE ONLY ONE THERE. AFTER HEARING OF THE PROBLEM WITH THIS CAR, I AM CONVINCED THAT I TOO, HAVE EXPERIENCED THE CAR JUMPING INTO REVERSE FROM PARK.*AK
MY JEEP POPPED OUT OF PARK WITH ENGINE RUNNING AND REVERSED INTO STREET, THROUGH THE NEIGHBOR'S YARD, BEFORE FINALLY COASTING TO A SLOW ENOUGH SPEED REVERSING UP A HILL THAT I COULD JUMP IN AND STOP IT. I WAS INJURED TRYING TO CATCH UP TO THE VEHICLE AND OPEN THE DOOR TO GET IN JUST AS IT STARTED ROLLING BACKWARD. DAMAGE WAS TO THE NEIGHBOR'S YARD.
OVER A PERIOD OF SEVERAL WEEKS, THE TRANSMISSION BEHAVED ERRATICALLTY, OFTEN SHIFTING OUT OF GEAR INTO NEUTRAL OR FROM NEUTRAL INTO DRIVE. THESE SHIFTS WOULD OCCUR WHEN THE ENGINE WAS RUNNING BUT WITH NO ONE TOUCHING THE GEAR SHIFT LEVER. MOST OFTEN, THIS OCCURRED AT STOP SIGNS OR LIGHTS. THEN, ON JUNE 20, THE TRANSMISSION SHIFTED INTO LOW GEAR ON ITS OWN AND REMAINED LOCKED THERE. FORTUNATELY, NO ACCIDENTS OR INJURIES HAVE OCCURRED. HOWEVER, SINCE TAKING THE VEHICLE IN FOR TRANSMISSION REPAIR OR REPLACEMENT, THE DEALER SEEMS UNABLE TO FIX THE VEHICLE AND HAS NOT BEEN ABLE TO RETURN IT TO ME. THIS SUGGESTS A SUBSTANTIAL AND POTENTIALLY INHERENT TRANSMISSION PROBLEM WITH SERIOUS SAFETY IMPLICATIONS.*AK
I AM TRYING TO GET MORE DETAILS ON MEDIA REPORTS OF A FEDERAL INVESTIGATION NOW GOING ON REGARDING JEEP CHEROKEES FROM 1995 THROUGH 1999 MODELS REGARDING DEFECT IN SHIFTING MECHANISM FROM PARK TO REVERSE. MY CAR HAS AN ERRATIC,ROUGH AND NOISY SHIFT FROM PARK TO REVERSE. I FEEL THERE IS SOME PROBLEM. SO FAR I CANT GET ANYONE TO TALK ABOUT IT. HOW ABOUT SOME HELP???*AK
IN 1998 WITHIN 30 DAYS OF PURCHASING TH EJEEP, I PARKED IN THE DRIVEWAY OF MY HOME TO PICK UP THE MAIL,. I PUT THE JEEP INTO PARK. THE GEAR JUMPED INTO REVERSE AFTER I GOT OUT OF TH EJEEP AND IT STARTED TO DRIVE IN REVERSE. I GRABED THE OPEN DOOR BUT IT WAS GOING SO FAST IT KNOCKED ME OVER AND THE TIRES ROLLED OVER MY LEG. THE JEEP PROCEEDED TO DRIVE IN REVERSE, ACROSS THE STREET -ONTO A NEIGHBORS LAWN AND BACKED INTO A TREE. SOMEONE HAD TO PUT THE JEEP INTO PARK, AGAIN AND SHUT THE CAR OFF. I WAS TAKEN TO THE HOSPITAL BY AMBLANCE WHERE I HAD A SERIES OF OPERATIONS ON MY LEG. THE DEALER AND THE MANUFACTURER CLAIMED THAT I MUST HAVE PUT THE JEEP INTO REVERSE INSTEAD OF PARK. I HAD THE JEEP REPAIRED AND STILL HAVE IT.*AK
AFTER READING ABOUT A RECENT INVESTIGATION INTO THE GRAND CHEROKEE GOING INTO REVERSE, IT PROMPTED ME TO REPORT THE PROBLEMS I HAVE HAD WITH THIS VEHICLE. MY GRAND CHEROKEE HAD GONE INTO REVERSE UNEXPECTEDLY TWICE NOW. ONCE IT RESULTED IN DAMAGE. THE SECOND TIME I CAUGHT IT. IT APPEARS THAT WHEN SHIFTING INTO PARK, THE SHIFTER WILL BOUNCE BACK INTO REVERSE WITHOUT WARNING. ON BOTH OCCASIONS I WAS EXITING THE VEHICLE WHEN IT BEGAN TO GO INTO REVERSE. THE SECOND PROBLEM INVOLVES THE FRONT DISC ASSEMBLIES. IT APPEARS THAT THEY WARP EARLY IN THEIR LIFESPAN. I NOTICED A LOT OF VIBRATION WHEN APPLYING BRAKES AT SPEEDS GREATER THAN 40 MPH. THIS STARTED AT ABOUT 15000 MILES AND GETS PROGRESSIVELY WORSE. SEVERAL OTHER GRAND CHEROKEE OWNERS HAVE SAID TO ME THAT THEY HAVE EXPERIENCED THE SAME PROBLEM. *AK
THE VEHICLE SLIPPED OUT OF PARK AND ADVANCED FORWARD UNTIL CRASHING.*AK
STEERING HAD BEEN MAKING A WINING SOUND ON SLOW TURNS FOR ABOUT A MONTH. DEALER COULD NOT FIND THE PROBLEM. SAID IT WAS JUST NOISE NOT DANGER. WAS PULLING SMALL U-HALL TRAILER DOWN MOUNTAIN IN 2ND GEAR. ON TIGHT MOUNTAIN TURN HAD VERY STIFF STEERING, NO POWER STEERING. WENT INTO NEARBY TOWN AND TURNED STREET CORNERS, PROBLEM CONTINUED. SHIFTED INTO DRIVE AND PROBLEM DISAPPEARED. WENT OVER ANOTHER MOUNTAIN PASS IN DRIVE AND PROBLEM REOCCURED ON ALL TIGHT TURNS AT SPEEDS OF ABOUT 1 OR 2 MPH. NORMAL HIGHWAY TURNS HAD NO PROBLEMS. AFTER DROPPING OFF TRAILER, TOOK CAR TO DEALER - COULD NOT FIND A PROBLEM. RETURNED HOME BY SAME ROUT. THE WHINING NOISE CONTINUED BUT NO PROBLEM STEERING ON TIGHT MOUNTAIN CURVES. DEALER SAYS JEEP HAVE NEVER HEARD OF THIS PROBLEM.*AK
SEVERAL TIMES PRIOR TO COMPLETE POWER FAILURE, VEHICLE DECELERATED ON ITS OWN WITH A SMALL JAR AS IF TAPPED FROM REAR, THEN @ 45 MPH I LOST COMPLETE POWER, NO STEERING ABILITY, POWER BRAKES GONE, COASTED TO STOP. NO INDICATOR LIGHTS PRIOR TO POWER LOSS, TURNED OFF A/C, RADIO ETC. VEHICLE RE-STARTED. I TOOK TO DEALER NEXT DAY. THEY HAD IT FOR 3 DAYS, & ONLY REPLACED BATTERY. PICKED UP VEHICLE ON 6/28 & 6/30 VEHICLE SHUT DOWN @ 45-50 MPH SAME SCENARIO, TOOK BACK TO DEALER AND THEY REPLACED MODULE-POWERTRAIN CONTROL. PICKED UP 07/03, DROVE LESS THAN 10 MI & VEHICLE STARTED THE DECELERATION PROBLEM AGAIN.*AK
TOOK VEHICLE INTO DEALERSHIP BECAUSE ENGINE' CHECK LIGHT ON; DEALER REMOVED FUEL TANK FOUND THAT PRESSURE LINE IS SEEPING FUEL FROM AROUND IT. REPLACED FUEL PUMP MODULE; RESET 'CHECK ENGINE' LIGHT RETURNED VEHICLE TO ME. DATE: 04/24/01. NEXT . TOOK CAR TO DEALERSHIP BECAUSE 'CHECK ENGINE' LIGHT WAS ON . DEALER RESET 'CHECK ENGINE' LIGHT AND SAID COULD NOT FIND SOURCE OF PROBLEM ; SAID SYSTEM CHECKED OK. RETURNED CAR TO ME. I TOOK CAR DIRECTLY ACROSS THE STREET FROM DEALERSHIP TO MOBIL GAS STATION, FILLED-UP GAS TANK, AND FUEL IMMEDIATELY BEGAN LEAKING FROM CAR FROM GAS TANK AREA; CALLED DEALERSHIP BACK , THEY SENT TECHNICIAN TO GAS STATION TO DRIVE CAR BACK TO DEALERSHIP. NEXT DAY THEY CALLED ME AND TOLD ME, FUEL PUMP MODULE SEAL ON TOP OF GAS TANK WAS LEAKING; REMOVED AND REPLACED LEAKING FUEL PUMP MODULE SEAL. RETURNED CAR TO ME. DATE: 07/03/01. *AK
CAR ROLLED BACKWARDS ON SLIGHT INCLINE WHILE IN PARK ONCE WITH ENGINE ON AND ONCE WITH ENGINE OFF. I TOOK IT IN TO MY DEALER AND THEY SAID NOTHING WAS WRONG. TODAY I READ ABOUT YOUR INVESTIGATION AND SINCE I HAD A SIMILAR PROBLEM THOUGHT I SHOULD FILE A REPORT. NOW I ALWAYS USE THE PARKING BRAKE SO I'M NOT SURE IF THERE IS STILL A PROBLEM.*AK
WITH ONLY 35000 MILES ON VEHICLE, CONSUMER HAS HAD IT SERVICED FOUR TIMES FOR BRAKES AND IS NEEDING TO HAVE IT SERVICED AGAIN, CONSUMER WAS INFORMED THAT THE BRAKE PADS SEEMED TO HAVE BEEN DESIGNED OR ASSEMBLED WITH TOO TIGHT CLEARANCE, CAUSING ROTORS TO WARP FROM THE HEAT GENERATED DURING BRAKING. *SLC
THERE WAS VIBRATION IN STEERING COLUMN DURING BRAKE APPLICATION, MORE SEVERE UNDER HARD BRAKING. DEALERSHIP HAS EXAMINED VEHICLE AT 6,000 /15,000 /24,000/ 30,000 AND 40,000 MILES, AND FAILED TO REMEDY PROBLEM , ONLY TURNING AND REPLACING BRAKE ROTORS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
WHEN USING CRUISE CONTROL AND DRIVING UPHILL, VEHICLE WILL DOWNSHIFT TO FIRST GEAR, CAUSING DRIVER TO BE THROWN FORWARD. DEALER STATED THIS WAS A KNOWN PROBLEM, AND CHRYSLER DID NOT HAVE A REMEDY. *AK *SLC
THERE WAS VIBRATION IN STEERING AND EXTENDED BRAKING DISTANCE WHEN BRAKING, ALSO NOISE. DEALER REPLACED FRONT ROTORS. IN OCT 2000, VEHICLE WAS TAKEN TO DEALER FOR SAME PROBLEM, AT THAT TIME DEALER TURNED ROTORS.*AK *SLC
ABS BRAKING SYSTEM ROTORS FOR THE 1999 JEEP GRAND, CHEROKEE CAUSES VEHICLE TO SHAKE, AND DRIVER TO LOSE CONTROL OF THE VEHICLE WHEN SPEED WAS ABOVE 25MPH. CONSUMER HAS HAD ROTORS REPLACED ON VEHICLE LESS THAN 1,000 MILES AGO. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
FRONT ROTORS WARPED AT 8,225 MILES. 3 MORE TIMES SINCE. DEALER REPLACED ONCE AND RESURFACED ONCE. OWNER PAID OTHER 2 TIMES. THIS IS A DEFECTIVE BREAK SYSTEM. SHOULD BE RECALLED & NEW BRAKE SYSTEM INSTALLED.*AK
WHILE DRIVING AND UPON APPLYING BRAKES CONSUMER BRAKES WERE VIBRATING, AND THE STEERING WHEEL WIGGLING. CONSUMER HAS CONTACTED DEALER. DEALER SURMISED THAT ROTORS HAVE GONE BAD, NEEDED REPLACING. *AK *SLC
AT SPEEDS OF 50 TO 65 MPH,HARD SHIMMY DURING NORMAL BRAKING. DEALER DISCOVERED WARPED ROTORS, AND REPLACED UNDER 12MO/12,000MI WARRANTY. AT 9,000 MILES AND 8 MONTHS LATER SAME PROBLEM DEVELOPED. WARPED ROTORS AGAIN. DEALER ADVISED I'M OUT OF WARRANTY AND WOULD PAY FOR REPAIRS. VERY DANGEROUS PROBLEM MAKING THE VEHICLE HARDER TO CONTROL AS PROBLEM WORSENS. SERVICE DEPT. ACKNOWLEDGES THERE'S A PROBLEM, BUT SEEMS TO BE HOPING IT'LL GO AWAY! *AK
SEVER FRONT END SHIMMY AND PUSLATION OF BRAKES WHEN BRAKING FROM HWY SPEED. DEALER REPORTED WARPED ROTORS DUE TO HIGH HEAT PLACED ON BRAKES. WHEN I ASKED WHAT WOULD CAUSE THE HIGH HEAT I WAS TOLD I MUST DRIVE WITH MY FOOT ON THE BRAKE WHICH I DON'T DO. DEALER MACHINED ROTORS AT OWNERS EXPENSE.*AK
BRAKES PULSATING WITH TREMENDOUS VIBRATION GOING UP THROUGHT STEERING WHEEL WHEN BRAKES APPLIED 50MPH OR ABOVE AT 8800 MILES. VERY DANGEROUS WHEN UNEXPECTEDLY ENCOUNTERED ON HIGHWAY FIRST TIME. ROTORS REPORTEDLY WARPER. REPLACED BY DEALER. PROBLEM AROUSE AGAIN AT 22114 MILES. *AK
THE SECOND FAILURE OF THE ROTORS AND PADS OCCURRED AT 16,065 MI. AND THE DEALER AGAINED REPLACED THE ROTORS AND PADS. THIS VEHICLE IN LESS THAT 2 YEARS HAD THREE SETS OF ROTORS AND PAD, I.E THE ORIGINAL, THE FIRST REPLACEMENT AND THE THIRD SET IN LESS THAN 1 YEAR 10 MONTHS. THE DEALER INDICATED TO ME THAT NEXT REGARDLESS OF WHEN IT HAPPENS WILL COST ME AN EST. $450.00 . THE FIRST FAILURE WAS 09/20/00 AND THE LAST FAILURE WAS 06/14/01. SOMETHING IS WRONG WITH THE BRAKE SYSTEM IN THIS JEEP - I BEEN ADVISED THAT SOME 1999 JEEPS WERE RECALLED FOR THE SAME PROBLEM BUT NOT MINE--HELP PLEASE THANKING YOU IN ADVANCEORIGINAL ROTOR AND PADS FAILED AT 9,564 MI AND THE DEALER REPLACED THE PARTS AT NO COST. *AK
TRANSMISSION SLIPPING ..RANDOMLY FROM A STOP,THE TRANSMISSION WOULD SLIP UNTILL THE RPM'S OF THE ENGINE GOT TO 2OR 3 X THEN SLAM INTO GEAR ..CAUSING A FEELING OF BEING REARENDED AT 5 TO 10 MPH .. WE ALSO FEEL THE FRONT BRAKES WERE WARPED ..AS THEY SHOOK SEVERLY WHEN THEY WERE APPLIED AT HIGHER SPEEDS . *AK.
CHRYSLER "EXTENDED THE WARRANTY" TO REPAIR FRONT BRAKES, BUT WOULD ADMIT NO LIABILITY ON THE REAR BRAKES. *AK
ROTORS HAVE BEEN RESURFACED TWICE, REPLACED TWICE AND THE PROBLEM IS NOW BACK AGAIN. DEALER STATED PROBLEM WAS DUE TO "MEXICAN STEEL" AND DRIVER ERROR IN THAT I DROVE WITH THE DEFAULT OVERDRIVE ON. HE STATED I SHOULD DRIVE WITH OVERDRIVE OFF AT SPEEDS BELOW 45 MPH. PLEASE NOTE THE LARGE NUMBER OF COMPLAINTS AND TECHNICAL BULLETINS IN YOUR DATABASE REGARDING THIS EQUIPMENT FAILURE. WHY HAS THERE NOT BEEN A RECALL. THIS IS AN UNSAFE CONDITION THAT IS INHERENT IN THE VEHICLES PARTS. NOW CHRYSLER WANTS ME TO PAY FOR ANOTHER SET OF ROTORS. I WOULD LIKE TO HEAR FROM YOU. THANKS.
ON 4/14/2001 CAR BEGAN VIOLENTLY SHAKING AT 50 MPH, STEERING WHEEL SHOOK AND WHOLE CAR AND AS BRAKES WERE APPLIED REAR END SHOOK. TOOK CAR TO DEALER. THEY COULD NOT DUPLICATE PROBLEM. NOTHING DONE. TOLD TO BRING BACK IF IT HAPPENED AGAIN. ON 5/10 HAPPENED AGAIN TOOK IT IN AND PERSON FROM SEVICE DEPT. RODE WITH ME AS IT VIOLENTLY SHOOK. FELT AS IF IT WOULD FALL APART. BUT AGAIN THE SEVICE DEPT. SAID THEY COULD NOT DUPLICATE. I WOULDN'T TAKE IT BACK -FELT IT WAS TOO DANGEROUS TO DRIVE.ON 5/22 GOT CAR BACK WITH SOLENOID AND TRANSDUCER REPLACED. BUT STILL SCARED IT MIGHT HAPPEN AGAIN. *AK
THIS WAS THE 5TH TIME VEHICLE HAS GONE IN FOR FRONT BRAKE ROTORS. VEHICLE WOULD SHAKE, SHIMMY, AND JUMP. EVERY 3,000 MILES ROTORS HAD TO BE CHANGED OR REPLACED. MECHANIC STATED THAT IT WAS COMING PARTIALLY FROM PISTONS. CONSUMER WILL ADD MORE INFORMATION.*AK *SLC
BRAKE ROTORS WARP CAUSING DANGEROUS WHEEL VIBRATION AND LOSS OF STEERING CONTROL. THE DEALER REPLACED THE ROTORS AT 15000 MILES BUT THE PROBLEM IS BACK AFTER 3000 WITH THE NEW ROTORS. *AK
WHEN IT IS COLD WINDSHIELD WIPER BLADES WILL ONLY TOUCH AT THE VERY ENDS SO THEY DON'T CLEAR THE WINDSHIELD AND YOU CAN'T SEE OUT, EVEN WHEN THE WINDSHIELD AND WIPER BALDES ARE COMPLETELY CLEANED. THIS IS A VERY DANGEROUS CONDITION. THE DEALER HAS REPLACED THE BLADES TWICE BUT THE PROBLEM PERSISTS. *AK
DRIVER SEAT HAS BECAME LOOSE FOR 3RD TIME. DEALER KEEPS REPLACING SEAT RAIL WITH SAME DESIGN PART, BUT DEFECT KEEPS REOCCURRING. PLEASE PROVIDE FURTHER INFOMATION.*AK
PREMATURE WEAR OF THE FRONT BRAKE ROTORS. DEALER HAS REPLACED/RESURFACED ROTORS FIVE TIMES, AND PROBLEM HAS REOCCURRED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
ON 4/14/01 VIOLENTLY SHAKING AT 45-50 MPH STEERING WHEEL AND WHOLE CAR. TOOK TO DEALER BUT SAID THEY COULDN'T DUPLICATE. THEN AGAIN HAPPENED ON 5/10/01 I TOOK IMMEDIATELY TO DEALER. PERSON FROM SERVICE DEPT. RODE WITH ME AS THE CAR SHOOK VIOLENTLY. FELT AS IF THE CAR WAS GOING TO FALL APART.VERY FRIGHTENING. BUT AGAIN TOLD BY SERVICE DEPT. THEY COULDN'T DUPLICATE PROBLEM. I WOULDN'T TAKE CAR BECAUSE OF DANGEROUS CONDITION AND THEY RETURNED CAR ON 5/22/01 WITH SOLENOID & TRANSDUCER REPLACED . BUT I'M STILL AFRAID DRIVING FOR FEAR IT WILL HAPPEN AGAIN. *AK
BRAKE PEDAL PULSATES AND FRONT END SHAKES AND SHIMMIES LIKE THE TIRES ARE GOING TO FALL OFF WHEN STOPPING AT NORMAL TRAFFIC SPEEDS. *AK
BRAKE ROTORS HAVE BEEN REPAIRED REPLACED FIVE TIMES ALREADY. *AK *JB
FRONT ROTORS WARPED. SAME PROBLEM EXISISTED ON 1995 MODELS WHICHWAS LATER RECALLED. *AK
WHILE THE VEHICLE IS IN OPERATION ELECTRICAL DOOR LOCKS WILL LOCK AND UNLOCK ON THEIR OWN. DEALERSHIP HAS EXAMINED VEHICLE. HOWEVER, THEY CANNOT DETERMINE A DEFINATE CAUSE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
WE PURCHASED THIS VEHICLE FORM THE AFOREMENTIONED DEALER PM 8/24/00. AT THAT TIME IT HAD 14,376 MILES ON IT. A "CARFAX.ORG" REVEALED THAT THIS WAS A RETURN FROM LEASE. THERE WA S NO OTHER INFORMATION THAT WOULD INDICATE THE POTENTIAL FOR MECHANICAL FAILURE. NINE MONTHS AND 5515 MILES LATER THE PETERSON SERVICE DEPT DIAGNOSED OUR VIBRATION ISSUE WHEN APPLYING THE BRAKES AS "WARPED ROTORS" AND WE NEED TO REPLACE ALL 4 OF THEM. AT OUR EXPENSE ($430) . THIS THE FIRST TIME IN, OVER 40 YEARS OF VEHICLE OWNERSHIP, THAT I HAVE HAD TIS HAPPEN SO EARLY IN THE LIFE OF A VEHICLE? I THINK THIS SHOULD BE CHECKED OUT?? THE MANUFACTURER KNOWS SOMETHING BECAUSE THEY WILL ONLY GUARANTEE THEIR ROTORS FOR 12 MO/12K MI.?*AK
BRAKES WERE NOT BRAKING EVENLY AND BEGAN TO STUDDER WHEN APPLIED. IN REMEDY, DEALER RESURFACED REAR ROTORS. FRONT ROTORS HAD TO BE REPLACED AT OWNER'S EXPENSE.*AK *JB
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
BRAKES PULSATE/ STEERING VIBRATES WHEN APPLYING BRAKES. TOOK VEHICLE TO DEALER, AND THEY WANTED TO TURN ROTORS. BUT, CONSUMER FELT THAT THIS WILL NOT CORRECT PROBLEM. *AK
FRONT BRAKE ROTORS WARPING EVERY 8,000 MILES CAUSING DANGEROUS FRONT-END VIBRATION WHEN BRAKING AT HIGHWAY SPEEDS.*AK
AT APPROXIMATELY 10,000 MILES BOTH FRONT BRAKE ROTORS BECAME WARPED/DISTORTED. WARPING WAS DUE TO MATERIALS USED IN MANUFACTURING OF ROTORS. BRAKE ROTOR WARPING OCCURRED AGAIN AT APPROXIMATELY 16,000 MILES. VEHICLE CURRENTLY HAS 24,500 MILES ON IT, AND DEFECT HAS OCCURRED AGAIN. DEALERSHIP WAS ATTEMPTING TO REPAIR DEFECT. HOWEVER, MANUFACTURER WAS NOT SUPPORTING DEALERSHIP EFFORTS IN CORRECTING THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →