NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
1999 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WHILE VEHICLE WAS IN PARK AND WITHOUT ANY INDICATION IT WENT INTO GEAR, CAUSING VEHICLE TO TRAVEL FORWARD. PLEASE PROVIDE FURTHER INFORMATION.*AK
VEHICLE LURCHES FORWARD ONE GEAR TO NEXT. VEHICLE DOES NOT ENGAGE IN GEAR PROPERLY. WHEN IN REVERSE VEHICLE WOULD DELAY, AND THEN IT WILL JUMP BACK. WHILE DRIVING ON THE HIGHWAY ALL POWER WILL GO OUT WITHOUT WARNING. *AK *SLC
VEHICLE WAS IN PARK AND NOT TURNED OFF. CONSUMER WAS OUT OF VEHICLE AT THE TIME WHEN IT STARTED ROLLING BACKWARDS DOWN A HILL, ACROSS A 2 LANE STREET, UP A HILL, HIT A STOP SIGN, AND STALLED OUT. CONSUMER WAS RESPONSIBLE OF $1000 OR MORE FOR REPAIRS.*AK
THE CAR WAS IDLING IN PARK;WENT INTO REVERSE AND STRUCK A UTILITY POLE AT A MARATHON STATION. *AK
AROUND 50 WHEN BRAKES APPLIED, CAR VIBRATES. DEALER FIXED PROBLEM AROUND 22000 MILES BUT PROBLEM RETURNED.*AK
ALSO HAD FUEL PUMP FAILURE IN CONJUNCTION WITH TRANSMISSION FAILURE W/IN THE FIRST YEAR TO YEAR AND A HALF OF OWNERSHIP OF THIS VEHICLE. THE DEALER CONTACTED CHRYSLER, BUT I WAS NOT ELIGIBLE FOR LEMON LAW COVERAGE. THEY DID EXTEND THE WARRANTY ON THIS LEASED VEHICLE. (DEALERSHIP) I HAVE NEVER FELT SAFE IN THIS VEHICLE, AND I CANNOT BELIEVE THAT WE PAID $32500 FOR SOMETHING THAT IS ONLY WORTH LESS THAN $10000 TODAY. CHRYSLER SHOULD BUY THESE VEHICLES BACK FROM PEOPLE, BUT THEY HAVE BEEN UNWILLING TO ASSIST.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
EXITING INTERSTATE, APPROACHING STOP SIGN, ENGINE RPMS DID NOT DECREASE AFTER RELEASE OF FOOT-FEED. . HAD TO "STAND" ON BRAKE TO KEEP FROM GOING THROUGH INTERSECTION. SHIFTED INTO NEUTRAL, THEN INTO PARK. RPMS THEN RETURNED TO NORMAL IDLE SPEED FOR A STOPPED VEHICLE.*AK
I PARKED MY CAR WHILE IT WAS IDLING. WHEN I GOT OUT THE CAR WAS NOT MOVING. ABOUT 5 SECONDS AFTER I SHUT THE DOOR AND WAS WALKING AWAY, THE CAR STARTED ROLLING BACKWARDS ALMOST HITTING A PEDESTRIAN. THERE WAS A PASSENGER INSIDE OF THE CAR WHO HAD LOCKED THE DOORS WHEN I GOT OUT AND THEN WAS UNABLE TO PUT THE CAR INTO PARK AND STOP IT. SHE STOPPED IT BY TURNING THE CAR OFF AND PULLING THE EMERGENCY BRAKE. DUE TO THE DOORS BEING LOCKED AND THE SPEED THE CAR WAS EVENTUALLY ROLLING, I WAS UNABLE TO GET INTO THE CAR TO STOP IT.
ROTORS ON THIS VEHICLE WARP AT APPROXIMATELY EVERY 10,000 MILES. WHEN APPLYING BRAKES ON HIGHWAY, THE VEHICLE VIOLENTLY SHAKES AND YOU BEGIN TO LOOSE CONTROL OF THE VEHICLE.*AK
WHEN BRAKES WERE APPLIED VEHICLE WOULD SHAKE AND SHIMMY. HARD TO CONTROL. TOOK VEHCLE TO DEALERSHIP TO CHECK. INFORMED THAT ROTORS WERE WARPED AND WORN EXCESSIVELY. THEY WERE REPLACED. HOWEVER, AT20,000 MILES ROTORS/PADS WORE OUT AND HAD TO REPLACED. *AK
PER DEALER DIAGNOSIS, THERE ARE EXCESS FRONT ROTORS RUN OUT AND THICKNESS VARIANCE, WHICH CONTRIBUTE TO EXCESS VIBRATION WHEN BREAKING AND MIGHT CAUSE FAILURE TO STOP AT LOW SPEED. DEALER ALSO TOLD ME THERE ARE MANY SIMILAR CONPLAINTS ABOUT SIMILAR PROBLEMS AND THE QUALITY OF ROTOR IS VERY BAD. *AK
FUEL FREQUENTLY SPRAYS OR SPILLS OUT OF FUEL PORT DURING REFUELING. *AK
JEEP WENT INTO REVERSE GEAR WITHOUT APPLYING THE BRAKE THEN SHIFTING. 12 YEAR OLD DAUGHTER WAS IN THE PASSENGER SEAT WITH THE CAR RUNNING. SHE REACHED OVER TO THE KEYS IN THE IGNITION TO CHECK ON A HOUSE KEY WHEN THE CAR SUDDENLY STARTED ROLLONG BACKWARDS. THE JEEP ROLLED BACKWARDS WITH THE PASSENGER DOOR OPEN, HITTING A MINIVAN AND A RAM VAN. OPEN DOOR IS WHAT STOPPED THE JEEP FROM ROLLING FURTHER, BUT CAUSED EXTENSIVE DAMAGE TO PASSENGER SIDE OF CAR. DEALER WAS NOTIFIED OF INCIDENT. DMX INVESTIGATOR WAS CALLED. DMX INVESTIGASTOR FOUND NO DEFECT. *AK
VEHICLE EXPERIENCED MAJOR PULSATION WHEN BRAKING, THE BRAKE AND DISC ROTORS WERE WARPED, DEALER REPLACED THOSE AND A A PAD KIT, SHOE KIT PARKING BRAKE, SHOE KIT REAR DISC BRAKE, SEAL AXLE DRIVE SHAFT, AND BRAKE SHOE AND LINING ASSEMBLY, ABOUT 6000 MILE LATER, PROBLEM RETURNED, BRAKE PADS AND ROTORS WERE REPLACED ALONG WITH THE SHOE KIT FRONT DISC BRAKE. GEAR KIT CENTER DIFFERENTIAL, GEAR KIT RING AND PINION, BEARING -DRIVE PINION, SHIMDRIVE PINION, SEAL DRIVE PINION, AND SHIM DIFFERENTIAL PINION WERE REPLACED. ABOUT 12000 MILES LATER, VEHICLE IS EXPERIENCING BRAKE PULSATION AGAIN, DEALERSHIP IS STATING THE VEHICLE HAS ROTOR RUNNOUT FRONT AND REAR, THIS WILL BE THE FOURTH SET OF BRAKES ON THIS VEHICLE, CONSUMER STATES THIS IS A SAFETY HAZARD THAT CONTINUES TO OCCUR. *SLC
WE HAVE HAD THE ROTORS "SHAVED" AT 12,000 MILES, SUPPOSEDLY REPLACED AT 22,000 MILES AND STARTED HAVING PROBLEMS AGAIN AT 31000 MILES CAR VIBRATES VIOLENTLY, DRIVER SEAT BELT KEEPS JAMMING, THE DIFFERENTIAL HAD TO BE REPLACED AND THE FUEL PUMP HAD TO BE REPLACED
THERE IS A DEFECT IN THE BRAKES FOR THE 1999 JEEP. A VERY LARGE PERCENTAGE OF THE JEEP PROBLEMS ON YOUR WEB SITE RELATE TO THIS SPECIIFC PROBLEM. THE DEALER AND MANUFACTURER ARE IGNORING MY COMPLAINTS. EVERY 10,000 MILES OR SO THE JEEP WILL WOBBLE SEVERELY WHEN BRAKES ARE APPLIED BECAUSE OF PREMATURE WARPING OF BRAKES/ROTORS/DRUMS AND DISCS. THE DESCRIPTIONS OF OTHERS ON YOUR WEB SITE ARE IDENTICAL TO THIS. *AK
ONE RESURFACE AND TWO REPLACED ROTORS UNDER WARRANTY; SEEMS TO NEED THIRD SET OF ROTORS IN LESS THAN 34,000; WARPED ROTORS EFFECTS CONTROL OF CAR WHILE BRAKING. NEED NHTSA TO OPEN FILE AND INVESTIGATE. THIS IS A SERIOUS SAFETY PROBLEM AND A RECALL IS MANDATED.*AK
KEY COULD NOT BE TAKEN OUT OF IGNITION BECAUSE OF SHIFTER NOT LOCKING IN THE PARK POSITION. SHIFTER WOULD MOVE FORM PARK TO REVERSE AND DRIVE WITHOUT DEPRESSING THE BUTTON ON THE SHIFTER. USUALLY, THIS HAS TO BE HELD IN TO SHIFT IN AND OUT OF GEARS. BUT NOW IT WILL SHIFT GEARS IF IT IS EVEN BUMPED.
WHILE THE JEEP WAS IN PARK, THE GEAR SHIFTED INTO REVERSE AND HIT A TELEPHONE POLE. *AK
PUT CAR IN PARK WITH ENGINE RUNNING AND GOT OUT TO TAKE A PICTURE WHEN SOMEONE TOLD CONSUMER TO WATCH OUT BECAUSE VEHICLE HAD STARTED TO ROLL BACKWARDS. CONSUMER'S ARM WAS INJURED TRYING TO GET OUT OF VEHICLE'S PATH. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
WHEN VEHICLE WAS SHIFTED INTO REVERSE FROM THE PARK IT JUMPED BACKWARDS, APPROXIMATELY 7 TO 8 FEET, AND WAS STOPPED WHEN CONSUMER SLAMMED ON BRAKES. DRIVER WAS EXPERIENCING BACK PAIN FROM THIS INCIDENT, AND HAS NOT BEEN EXAMINED BY A DOCTOR YET. *AK *JB
I PURCHASED THE VEHICLE IN OCT 2000 WITH 28000 MILES. WE HAVE APPROXIMATLY 29500 MILES ON IT NOW. WHEN DRIVING A FREEWAY SPEEDS THE STEERING WHEEL WILL VIBRATE QUITE SEVERLY. TRAVELING DOWN HILL WILL MAKE THIS PROBLEM MORE PRONOUNCED, EG. MORE VIBRATION. I CALLED THE DEALER AND WAS INFORMED THAT THIS IS NOT COVERED BY WARRENTY. I REPLACED THE FRONT DISCS MYSELF AND FOUND THAT THE FRONT DISCS HAD ALLREADY BEEN CUT TO THE WEAR LIMIT STATED ON THE DISCS. LESS MATERIAL LEFT ON DISCS WARPAGE A LOT SOONER. IT APPEARS THAT MANY OTHER OWNERS OF THIS VEHICLE HAVE HAD TO REPALACE DISC FOR THE SAME PROBLEM. IN CONCLUSION VIBRATING STEERING WHEELS TAKE YOUR ATTENTION OFF THE ROAD AND POSE A DANGEROUS SITUATION WHEN IT HAPPENS. I AM SURE YOU WILL FIND A MOUNTAIN OF BRAKE DSICS ATTESTING TO THIS PROBLEM. HOPEFULLY NO ACCIDENT DAMAGED PEOPLE.*AK
THE CAR WAS LEFT RUNNING WHILE IN PARK. THE VEHICLE EVIDENTLY SHIFTED INTO REVERSE IT THEN ROLLED DOWN AN EMBANKMENT AND HIT A MAIL BOX POST BEFORE SOMEONE WAS ABLE TO GET INTO THE VEHICLE TO GET IST STOPED. THE ONLY DAMAGE TO THE VEHICLE WAS THE LEFT FRONT DOOR HINGE WAS SPRUNG RESULTING IN THE DOOR NOT CLOSING PROPERLY. I HAVE CONTACTED CHRYSLER AND THEY SENT SOMEONE TO INVESTIGATE. THE REPLY I RECEIVED BACK WAS THAT THERE WAS NO PROBLEM AND THEY WOULD NOT BE RESPONSIBLE FOR ANY DAMAGES TO THE VEHICLE.*AK
TRANSMISSION JUMPS GEARS WHEN ACCELERATING. DEALER IS AWARE OF PROBLEM. PLEASE PROVIDE FURTHER DETAILS.*AK
ENGINE CUTS OFF INTERMITTENTLY. ALSO, BACKFIRES INTERMITTENTLY. DEALER IS AWARE OF PROBLEMS. PLEASE PROVIDE FURTHER DETAILS.*AK
DRIVER'S SIDE REAR WINDOW WAS STUCK IN UPRIGHT POSITION UNTIL DEALER CHANGED REGULATOR HOSE. SINCE REPAIR OF THE HOSE WINDOW SHAKES AND LEAKES. PLEASE PROVIDE FURTHER DETAILS.*AK
CAR WAS IDLING IN PARK. WAS THERE FOR ABOUT 5 MINUTES WHEN I HEARD A CRASH - HAD GONE INTO REVERSE AND CRASHED INTO A LIGHT POLE. DEALER SAID NO WAY COULD THAT HAVE HAPPENED, BUT I SAW YOU WERE INVESTIGATING THIS - I KNOW THAT THE DEALER WON'T INCLUDE THIS IN A REPORT. IT IS VERY DANGEROUS AND NOT MY FAULT! THANKS!*AK
ALL FOUR BRAKE ROTORS WORE OUT EXCESSIVELY WHICH HAS CAUSED VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. BRAKE ROTORS HAVE BEEN RESURFACED EVERY TEN THOUSAND MILES. CONSUMER HAS CONTACTED DEALER, AND DEALER HAS TURNED THE ROTORS. HOWEVER, PROBLEM STILL OCCURS.*AK CONSUMER STATES AIR CONDITIONER WAS NOT COLD ENOUGH. *SLC
THE BRAKES IN MY 99 JEEP WARP EVERY 10,000 MILES CAUSING THE VEHICLE TO VIOLENTLY VIBRATE WHEN BREAKING AT HIGHWAY SPEEDS. I WAS TOLD "YEAH IT WAS A DESIGN FLAW" BY THE DEALERSHIP WHEN I FIRST BROUGHT IT IN AND THAT THEY HAVE THIS PROBLEM WITH MOST OF THE JEEPS THEY SELL. EVERY 10,000 MILES!!!! I DO NOT COMMUTE OR DRIVE GRADES. 10,000 MILES PER ROTOR RESURFACING.*AK
THE VEHICLE WAS PLACED IN PARK AS THE DRIVER WAS EXITING THE VEHICLE HE NOTICE THAT THE DOOR WAS COMING TOWARDS HIM, HE PROCEED TO JUMP BACK INTO THE CAR AND DEPRESS THE BRAKE BUT INSTEAD ACCIDENTALLY HIT THE GAS CAUSING THE VEHICLE TO ACCELERATE BACKWARDS AT A SPEED OF 50 MPH, AS A RESULT THE DRIVER BECAME PINNED BETWEEN HIS VEHICLE AND A VEHICLE ENTERING THE SERVICE STATION, THE DRIVER SUSTAINED MULTIPLE INJURIES (PELVIS, FEMUR AND ELBOW FRACTURES). NLM
ON FIVE OCCASIONS, AT VARIOUS SPEEDS, VEHICLE STALLED OUT AND DIED WITHOUT WARNING. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES,AND HAS NOT BEEN ABLE TO DUPLICATE OR CORRECT PROBLEM..*AK VEHICLE FAILED NINE MORE TIMES AND CHRYSLER AGREED TO TAKE VEHICLE BACK. *SLC
VEHICLE SHIFTED SUDDENLY AND UNEXPECTEDLY FROM PARK TO REVERSE WHILE IDLING, RESULTING IN A COLLISION CAUSING MINOR INJURIES. DEALER HAS INSPECTED VEHICLE . PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
DUE TO TRANSMISSION ,VEHCLE WILL LURCH FORWARD WHEN IDLING AT A STOP OR AT RANDOM, AND DRIVING AT APPROXIMATELY 20MPH WITH FOOT OFF ACCELERATOR. VEHICLE WILL CLUNK VERY HARD LIFTING CONSUMER OFF SEAT. VEHICLE WAS TAKEN TO DEALER 6 TIMES, BUT DEALER COULD NOT FIND CAUSE, AND CONSUMER FELT DEALER WAS IN DENIAL.*AK CONSUMER STATES THE TRANSMISSION SEEMS TO BE A PROBLEM, IT EXPERIENCES ROUGH SHIFTING, BUMPING, AND CLUNKING. *SLC
ROTORS AND PADS SUPPOSEDLY REPLACED BY DEALER AT 11K MILES ROTORS WARPED AGAIN AT 30K THEY SAID CHRYSLER WONT PAY TOOK JEEP TO MY OWN MECHANIC WHO REPLACED FRONT ROTORS AND SAID IT DIDNT LOOK LIKE THEY HAD REPLACED THE ROTORS BUT RECUT THEM I RECHECKED MY INVOICE FROM DEALER SAYS REPLACED PER SERVICE BULLETIN,CALLED CHRYSLER THEY SAY THEY REPORTED THEY WERE JUST RESURFACED. A RECALL NEEDS TO BE DONE ON THIS THIS IS CRAZY THAT SO MANY JEEPS ARE HAVING THE EXACT SAME PROBLEM I DIDNT WANT ANY MORE INFERIOR MOPAR JUNK PUT ON MY CAR.*AK
THE TRANSMISSION WILL NOT LOCK INTO THE PARK POSITION. IT WILL SLIP INTO GEAR WITHOUT PRESSING THE BUTTON ON THE AUTOMATIC STICK SHIFT.*AK
FIRST, BRAKE RELATED PROBLEMS: MILEAGE 2341 COMPLAINT PULSATTING WHEN STOPPING 20-55 MPH , FRONT BRAKE ROTORS WERE RESURFACED , COMPLAINT 2 MILEAGE 16040 BRAKES PULSATTING WHEN STOPPING ALSO SHIMMY IN STEERING 45-55 MPH, FRONT BRAKE ROTORS WERE REPLACED REASON WARPAGE DUE TO OVERHEATING DESIGN FLAW? / COMPLAINT 3 MILEAGE 17000, BRAKES PULSATTING , VIBARATION IN VEHICLE AND STEERING WHEEL SHIMMY WHEN BRAKE ARE APPLIED. HAVE NOT RPORTEDTO DEALER AT THIS TIME WILL SCHEDULE FOR WEEK OF 07/16/01. SECONDLY, TRANSMISSION SHIFT PROBLEMS: STARTED WHEN VEHICLE WAS BRAND NEW WHEN STOPPING IT FELT LIKE SOMEONE WAS HITTING YOU IN THE REAR END. FIRST REPAIR ,MILEAGE 4428 CONSISTED OF TSB0300799 AND REPLACEMENT OF REAR DRIVESHAFT,ALSO REAR AXLE CARRIER AND PINION BEARINGS WERE REPLACED.SECOND TRANSMISSION REPAIR MILEAGE 10453 DUE TO HARSH SHIFFTING @ 20 MPH AND AGAIN WHEN STOPPING IT FELT LIKE SOMEONE RAN INTO THE REAR OF THE VEHICLE, THIS TIME THE TRANSMISSION YOKE WAS REPLACED AND ANOTHER TRANSMISSION UPDATE PER TSB21-09-00,ALSO DURING THIS SERVICE THE FRONT DRIVESHAFT WAS REPLACED DUE TO A HOWLING NOISE WHICH STARTED AROUND 55-60 MPH, COMPLAINT THREE MILEAGE 10818 VEHICLE STILL HAS WHINING NOISE COMING FROM DRIVE TRAIN. IN ADDITTION, TRANSMISSION PROBLEMS CONTINUE WITH HARSH SHIFTING AT TIMES AT 20 MPH AND 50-55MPH,THESE SHIFT POINTS WORSEN AS OTHER PROBLEMS WERE BEING CORRECTED,DEALER CLAIMS THAT THHIS IS ADAPTIVE MEMORY AND THEIR NOTHING THAT WILL BE DONE TO CORRECT IT. ACCORDING TO CA
VEHICLE WAS PLACED IN PARK POSITION AND VEHICLE SUDDENLY DISENGAGED AND JUMPED OUT OF GEAR INTO REVERSE WHICH CAUSED VEHICLE TO ACCELERATE INTO TRAFFIC. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
VEHICLE HAD COME TO A STOP, ENGINE RUNNING, PUT VEHICLE IN REVERSE, AND IT STARTED BACKWARD SLOWER THAN NORMAL. HE THEN APPLIED BRAKES TO COME TO A STOP, APPLIED BRAKES, AND PUT VEHICLE IN DRIVE. SUDDENLY VEHICLE WENT BACKWARD, CONSUMER APPLIED BRAKE HARD TO GET VEHICLE TO STOP. NO INJURIES. *AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD. CONSUMER WAS ABLE TO JUMP IN ,AND STOP VEHICLE. NO INJURIES.*AK
ROTORS KEEP WARPING. THIS MAKES VEHICLE VIBRATE WHEN APPLYING BRAKES. CONTACTED DEALER.*AK *JB
FRONT BRAKE ROTORS ARE WARPED THIS CAUSES STEERING TO SHAKE. ROTORS HAVE BEEN REPLACED TWICE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
VEHICLE HAS BEEN TO DEALER 5 TIMES NOW FOR VERY ROUGH IDLE, ENGINE SAG, IDLE UNDERSHOOT, ETC. PCM HAS BEEN REPROGRAMMED WITH CURRENT SOFTWARE, ETC. DEALER CALLED CHRYSLER AND WAS TOLD NO FIX IS AVAILABLE FOR THIS CONDITION. VEHICLE SHAKES AND TRIES TO DIE. VERY UNSAFE TO DRIVE AS MAY DIE WHEN TRYING TO PULL OUT. DEALER BASICALLY SAYS CHRYSLER KNOWS OF THE PROBLEM BUT WON'T FIX IT PROPERLY.*AK
CAME HOME FROM WORK, PARKED CAR IN DRIVEWAY. WITHIN 5 MINUTES A FIRE ERUPTED IN THE ENGINE COMPARTMENT. I CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THE CAR WAS DECLARED A TOTAL LOSS. NEITHER DAIMLER CHRYSLER NOR MY INSURANCE COMPANY COULD DETERMINE THE ORIGIN OF THE FIRE.*AK
UNCOMMANDED TRANSMISSION SHIFT FROM PARK TO REVERSE. *AK
WHEN VEHICLE WAS IN PARK AND WAS IDLING CONSUMER WENT TO EXIT VEHICLE AND WALKED AROUND THE DOOR. SHE ATTEMPTED TO JUMP BACK INTO VEHICLE WHEN IT STARTED MOVING IN REVERSE, AND SHE WAS THROWN FROM VEHICLE. SHE SUFFERED BRUISES, AND WAS ALMOST RUN OVER. VEHICLE WAS STOPPED BY RUNNING INTO A BRICK MAILBOX. *AK *SLC
VEHICLE INDVERTENTLY JUMP OUT OF GEAR INTO REVERSE AND RAN INTO A TREE; DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
VEHICLE JUMPED OUT OF PARK INTO REVERSE AND HIT ANOTHER VEHICLE. CONSUMER WAS NOT IN VEHICLE WHEN THIS HAPPENED.*AK *SLC
THE JEEP WAS IN PARKED IN MY GARAGE. THE TRANSMISSION WAS IN THE PARK POSITION. THE KEYS WERE IN THE IGNITION. THE IGNITION WAS IN THE OFF POSITION. IT WAS MORNING. I HAD NOT DRIVEN THE CAR THAT DAY. I GOT OUT OF THE CAR TO GO INTO THE HOUSE TO GET MY WALLET. THE GARAGE IS IN THE BASEMENT LEVEL. I WENT UP TO THE SECOND FLOOR AND HEARD A CRASH. I LOOKED OUT THE WINDOW AND SAW MY CAR. IT HAD ROLLED OUT OF THE GARAGE, DOWN AN INCLINE INTO THE SIDE OF MY NEIGHBOR'S VAN. THE VAN WAS TOTALLED. THE CAR HAD JUMPED OUT OF PARK AND ROLLED OUT OF MY GARAGE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →