ON FIVE OCCASIONS WHILE THE VEHICLE WAS IDLING IN PARK IT JUMPED INTO REVERSE, CAUSING DAMAGE TO VEHICLE . PLEASE PROVIDE FURTHER INFORMATION.*AK
1999 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
FRONT DISCS CONSISTENTLY WARPED AT 8, 12, & 16 THOUSAND MILES AND DEALER SAYS MANUFACTURER'S DEFECT.*AK
ON TWO OCCASIONS THE VEHICLE JUMPED FROM PARK TO REVERSE, ON ONE OF THE OCCASIONS THE CONSUMER WAS WALKING BEHIND THE RUNNING CAR WHEN IT JUMPED INTO REVERSE AND BACKED INTO A BRICK WALL CAUSING DAMAGE TO THE REAR RIGHT CORNER OF THE VEHICLE. NLM
DEAD BATTERY FROM OVERNIGHT FLICKERING OF LIGHTS. DIFFICULTY WITH LOWERING/RAISING RIGHT FRONT PASSENGER WINDOW, APPEARS TO HAVE NO POWER. LEFT HEADLAMP APPEARS TO BE BURNED OUT, WHEN RIDE OVER BUMP IT GOES ON. LIGHTS/HEADLIGHTS ON DASHBOARD FLICKER ON/OFF WHILE CAR IS IN GARAGE PARKED. WHEN DRIVING AND LIGHTS FLICKER ON/OFF, IT APPEARS TO GET A SURGE OF POWER AND CAR SURGES FORWARD.HAVE TAKEN TO DEALER AND THEY CANNOT FIND ANYTHING WRONG WITH IT.*AK
PE 01 021/INADVERTENT ROLLAWAY IN REVERSE: WHILE PARKED AND IDLING IN A BANK DRIVE, AND WHILE CONSUMER WAS GETTING OUT OF VEHICLE TO PICK UP SOME PAPER WITH THE DOOR STILL OPEN, VEHICLE SUDDENLY SHIFTED OUT OF GEAR INTO REVERSE. DOOR STRUCK ONE OF THE METAL POLES AND DAMAGED DRIVER'S DOOR. *AK *SLC
VEHICLE LURCHES FORWARD IN REVERSE. DEALER TOOK 6 MONTHS TO FIND A REMEDY. DEALER HAS NO REMEDY FOR VEHICLE POTINTIALLY GOING IN REVERSE. PROBLEM CAN'T BE DUPLICATED. *AK
WHILE IN PARK TRANSMISSION SHIFT INDICATOR JUMPED OUT OF PARK INTO DRIVE. *AK
BRAKE ROTORS SEVERELY WARPED WITHOUT ANY HARD USE OR TOWING. COMMON AND RECURRING PROBLEM FOR THIS VEHICLE. AFFECTS SAFETY IN STOPPING, ESPECIALLY WITH ABS. NEW ROTORS ARE GOOD FOR ONLY A FEW THOUSAND MILES. THERE IS A SERIOUS PART/DESIGN PROBLEM WITH THESE BRAKES. IRONIC SINCE JEEP TOUTED THE BRAKES AS THE BEST IN CLASS IN ADVERTISING. CHYSLER REFUSES TO ACKNOWLEDGE OR ACT ON THIS WIDELY REPORTED PROBLEM. I AM UNABLE TO IDENTIFY A BRAND OF ROTORS THAT WILL STAND UP TO THE VEHICLE DEMANDS WITHOUT WARPING. THERE SHOULD DEFINITELY BE A RECALL ON THESE BRAKES AFTER A FIX HAS BEEN DEVISED.*AK
THE CARD HAS SEVERE TRANSMISSION PROBLEM, ERATIC SHIFTING FROM 1ST TO 2ND AND 3RD GEAR. *AK
VEHICLE WAS IDLING IN PARK, WHEN ALL OF A SUDDEN VEHICLE BEGAN MOVING BACKWARDS, VEHICLEL JUMPED OUT OF PARKED AND INTO REVERSE, VEHICLE WAS DAMAGED ALONG WITH CONSUMERS SECOND VEHICLE.*YH
ALL DASH GUAGES SPIN AROUND, TACHOMETER IS INOPERATIVE AND SPEEDOMETER IS BLANK.*JB
FRONT DIFFERENTIALS AND THE REAR DIFFERENTIALS AND PROPELLAR SHAFT HAD TO BE REPLACED, NOW EXPERIENCING LOTS OF STALLING AND ENGINE WOULD DIE WHENEVER COMING TO A STOP, SOMETIME IT SEEMS TO LUNGE FORWARD AND JUST DIE, INSTALLED NEW TRANSMISSION
CONSUMER HAD PARKED VEHICLE AND LEFT IT IN PARK, THEN CONSUMER GOT OUT OF VEHICLE, AND VEHICLE WENT INTO REVERSE AND RAN INTO CONSUMER'S GATE BEFORE STOPPING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK*JB
WHILE DRIVING 35 MPH VEHICLE SUDDENLY ACCELERATED, CONSUMER APPLIED BRAKES, BUT THIS DID NOT STOP VEHICLE. CONSUMER KEPT PUSHING BRAKE PEDAL TO FLOOR, AND AFTER A FEW SECONDS, VEHICLE SLOWED DOWN. MILEAGE WAS 3000. THIS HAPPENED AGAIN ON 4 AUG 2001 WHILE DRIVING ABOUT 5 MPH IN A PARKING GARAGE, VEHICLE ACCELERATED WHILE IN REVERSE. APPLIED BRAKES, BUT THERE WAS NO BRAKING ACTION. VEHICLE CAME TO A STOP WHEN IT HIT ANOTHER VEHICLE. DAMAGE TO JEEP WAS $5700.00, DAMAGE TO OTHER VEHICLE UNKNOWN AT THIS TIME. BOTH TIMES, NO INJURIES.*AK *SLC
VEHICLE HAS BEEN IN DEALER'S REPAIR SHOP 5 TIMES FOR BRAKE FAILURE. ROTORS WERE REPLACED AT 36,000 MILES/ 48,000 MILES, AND NEW ROTORS WERE PUT ON. AT 55,000 MILES /68,000 MILES/ 72,00 MILES ROTORS WERE TURNED AGAIN. HOWEVER, ROTORS NEEDED TO BE REPLACED AGAIN. VEHICLE STARTED SHAKING WHEN BRAKES WERE APPLIED. VEHICLE HAS NO PROBLEM STOPPING. MANUFACTURER DID NOT HAVE A SOLUTION. *AK
WHILE DRIVING AT HIGHWAY SPEED, VEHICLE WOULD VIBRATE EXTREMLY HARD WHEN APPLYING BRAKES ALMOST TO THE POINT WHERE HE WOULD ALMOST BE THROWN OUT OF VEHICLE IF IT WAS NOT FOR THE SEAT BELT, THE FRONT ROTORS WERE WARPED BADLY, FRONT BRAKES WENT BAD AGAIN AT 17000 MILES, HOWEVER DEALER REFUSED TO REPLACE THEM AS THE WARRATNY ON THE BRAKES HAD EXPIRED, CONSUMER CONTACTED MANUFACTURER AND THEY AGREED TO REPLACED THEM UNDER WARRANTY, CONSUMER IS HAVING PROBLEMS WITH THE BRAKES FOR THE THIRD TIME, THEY ARE BEGINING TO SHOW SIGNS OF WEARING OUT, MANUFACTURER STATED PREVIOUSLY THAT WOULD BE THE LAST TIME OF REPLACING BRAKES UNDER WARRATNY.*JB
CONSUMER IS HAVING PROBLEMS WITH BRAKES SINCE DATE OF PURCHASE. CONSUMER HAS TAKEN VEHICLE IN TO GET BRAKES FIXED. *AK
TOTAL OF 4 TOTAL BRAKE(ROTOR/PAD) REPAIRS NEEDED ALOMG WITH: REAR DIFF, OIL SEALS, CALIPERS, STEERING STABILIZERS, BRAKE LINES. ALL MILEAGE IS HIGHWAY WITH LITTLE BRAKAGE.*AK
THE CONSUMER PULLED IN FRONT OF GARAGE AND PUT THE JEEP IN PARK TO OPEN THE DOOR, WHEN WALKING AROUND IT CONSUMER NOTICED VEHICLE WAS ROLLING BACKWARDS. CONSUMER TRIED TO JUMP INTO VEHICLE TO STOP IT. AS RESULT OF THAT FRONT TIRE ROLLED UP CONSUMER'S LEG .CONSUMER DEPRESSED BRAKE PEDAL BY HAND. WHEN VEHICLE STOPPED IT WAS ON CONSUMER'S LEG (BETWEEN KNEE AND PELVIS). PLEASE PROVIDE FURTHER INFORMATION.*AK
WHEN SHIFTING VEHICLE IN REVERSE IT MAKES A LOUD NOISE AND VEHICLE JERKS. DEALERSHIP REPLACED TRANFER CASE TWICE, AND REBUILTD THE DRIVESHAFT.*AK THE VEHICLE WOULD NOT START DUE TO FUEL PUMP FAILURE. DRIVER SIDE WIPER BLADE WAS WORN OUT. REAR DIFFERNTIAL WAS WORN, ALSO THE ROTORS WERE REPLACED, THE FULE INJECTION WAS SERVICED CLEANED THE THROTTLE BODY, POWER STEERING FLUID WAS SERVICED,TIRES WERE ROTATED,PINION BEARINGS, FRONT AXLES SEALS REPLACED. *YH
WHEN APPYLING BRAKES EXTREME VIBRATIONS OCCURS WITHIN FRONT WHEELS DUE TO PADS / ROTORS AND CALIPERS PREMATURELY WEARING OUT, CAUSE UNKNOWN. *AK DEALER HAS REPLACED WARPED ROTORS AND BRAKES SEVERAL TIMES, CONSUMER HAS EVEN HAD RECALL WORK DONE ON ROTORS WHICH IS NOT RESOLVING PROBLEM. DOOR PANEL WARPED AND SPLITTING AT BOTTOM, DEALER REPLACED. VEHICLE HARD TO START IN THE MORNING TIME, DEALER REPLACED FAULTY FUEL PUMP. *SLC
TRANSMISSION DEFECT CAUSED JEEP TO JUMP FROM PARK TO REVERSE AFTER THE VEHICLE WAS PUT IN PARK. THE DRIVER'S DOOR WAS TORN OFF THE JEEP (BY THE GARAGE WALL) BEFORE IT COULD BE STOPPED FROM ROLLING OUT OF THE GARAGE. THE RESULTING COST TO REPLACE THE DOOR, PAINT THE NEW DOOR, BACK DOOR AND FRONT PANEL AND REPLACE ELECTRICAL SYSTEM IN DOOR (PLUS TOWING), WAS $2317.35. RECEIPT FROM BODY SHOP OF JEEP DEALERSHIP (CHAMPION AUTOPLEX) AVAILABLE.*AK
THE VEHICLE WAS TURNED ON AND STILL IN PARK WHEN IT SUDDENLY BEGAN TO ROLL BACKWARDS OUT OF THE GARAGE, THE OPEN DOOR SCRAPED A PARKED MINIVAN AND CAUGHT THE FRONT OF ANOTHER MINIVAN AND CAME TO REST AFTER DOING EXTENSIVE DAMAGE TO THE JEEP AS WELL AS DAMAGING BOTH VANS. NLM
ON 8-4-01, I PLACED MY 1999 JEEP IN PARK AND LEFT THE SUV TO GET DIRECTIONS ON PARKING AT A SPORTING EVENT. A FRIEND OF MINE, WAS IN A VEHICLE IN FRONT OF ME AND LOOKED BACK AND NOTICED THAT MY JEEP WAS BACKING UP ALL BY ITSELF? I RAN BACK, CAUGHT IT AND LUCKLY MY 2YR OLD SON AND NO ONE AROUND WAS PHYSICALLY INJURED OR WORSE. NO DAMAGE TO ANY OTHER VEHICLE WAS CAUSED, BUT I AM CONCERNED THAT THIS OCCURED AND NEVER HAS HAPPENED IN THE PAST. I CALLED JEEP AND ALL THEY COULD TELL ME WAS TO REPORT THIS TO YOU AND THAT THEY ARE COOPERATING WITH YOUR AGENCY ON THIS ISSUE. AT THIS TIME, THERE IS NOTHING THEY CAN DO FOR ME. ??
THE ROTORS FAILED IN MARCH OF 2000 AND WERE REPLACED BY A DEALER AND HAVE NOW BEEN REPLACED A SECOND TIME. I DID NOTE THAT THERE HAVE BEEN SEVERAL TECHNICAL SERVICE BULLETINS PUBLISHED ON THIS SAME SUBJECT. JEEP NEEDS TO BE MORE RESPONSIBLE ABOUT THE CORRECTION OF THIS OBVIOUS DEFECT. THANK YOU. *AK
VEHICLE WAS IDLING IN PARK WHEN DRIVER SIDE DOOR CLOSED, VEHICLE JUMPED INTO REVERSE AND STOPPING AFTER CONTACT WITH ANOTHER VEHICLE. *AK
BRAKE ROTORS ARE PREMATURELY WEARING WITHIN 18,000 MILES. BRAKE ROTORS HAVE BEEN FILED DOWN THREE TIMES. WHEN BRAKES ARE APPLIED VEHICLE VIBRATES. PLEASE GIVE ANY FURTHER DETAILS.*AK
THE CAR STEERING VIBRATES EXCESSIVELY WHEN BRAKES APPLIED AT 60 MPH. CHRYSLER REPLACES THE ROTORS BUT THE PROBLEM RETURNS AFTER APPROX 4 TO 5 THOUSAND MILES. IF LEFT UN CHECKED THE VEHICLES' SAFETY IS JEAPARDIZED. ALL 1999 JEEP GAND CHEROKEE OWNERS I HAVE TALKED TO (>10) INDICATE THAT THEY HAVE THE SAME PROBLEM. CHRYSLER MECHANICS AGREE. CHRYSLER HAS REPLACED THE ROTORS FOR CORROSION BUT THE PROBLEM IS PROBABLY RELATED TO VIBRATION SHORTENING THE LIFE OF THE ROTORS.*AK
TRANSMISSION DOESN'T WANT TO SHIFT INTO 2ND AND 3RD GEARS. HAS BEEN TO THE DEALER SHIP 4 TIMES, THEY CANNOT LOCATE THE PROBLEM. ALSO JUMP FROM PARK TO REVERSE RESULTING IN FRONT DRIVER DOOR BEING DAMAGED BY HITTING A CARPORT POLE. STILL HAVING THE PROBLEM TO THIS DATE.*AK
THE REAR BRAKE LIGHTS HAVE FAILED 6 TIMES. NLM
CONSUMER PUT VEHICLE IN PARK AND VEHICLE JUMPED INTO REVERSE. CONTACTED DEALER. *AK
WHILE IDLING IN PARK VEHICLE JUMPED INTO DRIVE, CAUSING A COLLISION WHICH RESULTED IN MINOR INJURIES TO OWNER.*AK
VEHICLE'S TRANSMISSION WAS IN PARK AND THE MOTOR WAS RUNNING AT LOCAL SERVICE STATION. THE VEHICLE SHIFTED INTO REVERSE AND TRAVERSED THE PARKING LOT RUNNING INTO THE POST CAUSING DAMAGE TO BOTH REAR QUARTER PANELS AND BREAKING THE REAR WINDOW.*AK
MAJOR TRANSMISSION FAILURE- WOULD NOT HOLD GEAR, CHRYSLER UNABLE TO REPAIR, LEMON LAW REPURCHASE. *AK
WHILE IDLING VEHICLE SHIFTED ITSELF FROM PARK TO REVERSE. CONTACTED DEALER AND DEALER STATED NOTHING TO BE DONE. *AK *JB
WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, RESULTING IN A COLLISION, AND CAUSING INJURY TO DRIVER. *AK *ET
INTERMITTENTLY WHEN SHIFTING FROM PARK TO REVERSE VEHICLE WILL SURGE FORWARD. DEALER HAS REPLACED TRANSFER CASE. CHAIN INSIDE TRANSFER CASE AND MODULATING VALVE. HOWEVER, PROBLEM STILL EXISTS.*AK *SLC
PE01-021, SHIFTING INTO PARK WITH ENGINE IDLING ,VEHICLE WILL ROLL BACKWARDS, CONSUMER NOTICED GEAR SHIFT POPPED INTO REVERSE ON ITS OWN. *AK CONSUMER STATED AS SOON AS SHE TOOK HER FOOT OFF OF THE BRAKE, THE VHEICLE IMMEDIATELY BEGAN TO GO IN REVERSE. *SLC
CONSUMER PLACED THE VEHICLE IN PARK WITH THE ENGINE STILL ON T AND WITHIN 2 MINUTES VEHICLE JUMPED INTO REVERSE, WENT ACCROSS THE HIGHWAY, RUNNING INTO A BUILDING. *AK
HAD PARKED VEHICLE, BUT IT WAS RUNNING WITH EMERGENCY BRAKES ON. LEFT VEHICLE FOR FEW MINUTES AND RETURNED. VEHICLE WAS ROLLING BACKWARDS UNTIL IT HIT A MINIVAN, WHICH STOPPED IT.*AK
NOT ONLY DOES THE TRANSMISSION SLIP OUT OF GEAR GOING DOWN THE HIGHWAY, BUT I HAVE ALREADY WENT THRU ONE SET OF NEW BRAKE PADS ON THE FRONT AND NOW THE SECOND SET IS SQUEALLING LIKE CRAZY SO THERE HAS TO BE A PROBLEM WITH THE BRAKES TO, COULD YOU PLEASE MAKE DIAMOND CHRYSLER DO RECALLS TO FIX THESE PROBLEMS BEFORE ANY ONE ELSE IS KILLED OR SERIOUSLY HURT, I HAVE BEEN TO YOUR WEB SITE AND SEEN AND READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THESE SQAME PROBLEMS. THANK YOU. *AK
VEHICLE APPARENTLY CAME OUT OF PARK INTO REVERSE RESULTING IN PROPERTY DAMAGE AS WELL AS PERSONAL INJURY.*AK
MY CAR WAS IN PARK AND SWITCHED TO REVERSE BY ITSELF. I WAS STANDING OUTSIDE OF THE CAR BY THE OPEN DRIVER'S DOOR AND WAS DRAGGED DOWN THE DRIVEWAY WITH THE CAR. THE CAR TURNED AT A 90 DEGREE ANGLE AS I WAS RELEASED AND ROLLED OVER IN THE OPPOSITE DIRECTION. MUCH OF THE SKIN ON THE LEFT SIDE OF MY BACK WAS SCRAPED OFF AND I HAD TO GO TO THE HOSPITAL. THERE WERE SEVERAL OTHER MINOR SCRAPES ON MY ARMS AND LEGS. I ALSO DEVELOPED MUSCLE PAIN IN MY NECK AND LOWER BACK AND WAS PUT ON MUSCLE RELAXERS.*AK
I PURCHASED MY 1999 JEEP GRAND CHEROKEE LAREDO, IN JANUARY OF 1999. SINCE I HAVE HAD THE VEHICLE I HAVE HAD BOTH FRONT BRAKE ROTORS SERVICED FOUR(4) TIMES. THE FIRST TIME WAS AUGUST 30, 2000, AT 30,070 MILES. THE SECOND TIME WAS DECEMBER 12, 2000, AT 36,242 MILES. THE THIRD TIME WAS MARCH 16, 2001, AT 41,560 MILES. THE FORTH TIME WAS AUGUST 1, 2001, AT 44, 288 MILES. THE FIRST TIME THEY WERE SERVICED, THE SERVICE DEPARTMENT, AT MCCAFFERTY HAD TO CUT THE FRONT ROTORS. THE 2ND THRU THE 4TH TIMES THE FRONT ROTORS HAD TO BE RESURFACED. I HAVE HAD TO PAY FOR SERVICE, ALL 4 TIMES, THE DEALER SAYING IT WAS FROM NORMAL "WEAR AND TEAR". ON ONE OCCASION I TALKED TO MR. BOB GUNDY, WHOM I BELIEVE IS THE SERVICE MANAGER AT MCCAFFERTY JEEP. I TOLD HIM THAT I HAD BEEN TOLD THAT I HAD BEEN ASKED, BY ANOTHER SERVICE ADVISOR, IF I HAD A HEAVY FOOT ON THE BRAKES, BEING TOLD THE DAMAGE MIGHT BE FROM THIS. I TOLD THE ADVISOR, AT THE TIME, I DID NOT. MR. GUNDY STATED THAT IT WAS NOTHING WRONG THAT I DID, BUT A DEFECT CAUSED BY THE WHEELS GETTING BIGGER, THE BRAKE PADS GETTING BIGGER, BUT THE FRONT BRAKE ROTORS STAYING THE SAME SIZE. THIS, HE TOLD ME, CAUSED THE FRONT BRAKE ROTORS TO WARP, AND BECOMING DAMAGED. HE STATED, TO ME, IT WAS BECAUSE OF THIS. I KNOW, FROM TALKING TO SEVERAL OTHER GRAND CHEROKEE OWNERS, THAT THE SAME PROBLEM HAS OCCURED WITH THEIR VEHICLES. THE STEERING WHEEL SHIMMYING, WHEN THE BRAKES ARE APPLIED AT HIGH SPEEDS. ALTHOUGH NOT YET A GENERAL RECALL, I BELIEVE THAT THE NHYTSA
WHILE DRIVING VEHICLE WILL REV UP AND ACCELERATE SUDDENLY. DEALER HAS INSPECTED VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD, COMING TO A STOP WHEN IT HIT AN IRON POST. DAMAGE TO VEHICLE WAS $ 3000.00. *AK
ON 3 DIFFERENT OCCASIONS VEHICLE JUMPED INTO REVERSE FROM PARK. ENGINE WAS ON. PLEASE ADD ADDITIONAL INFORMATION. *AK
WHILE DRIVING IN 2 WHEEL DRIVE ON A HIGHWAY AT @50 MPH, THE CAR SHIFTED ITSELF INTO 4-WHEEL DRIVE. WE WERE APPROX 10 MILES FROM A DEALERSHIP, SO WE TOOK IT TO DARLING AUTOMALL IN ELLSWORTH, ME. THEY TEST DROVE IT AND COULD NOT GET THE CAR TO GO BACK TO 2-WHEEL DRIVE. THEY DISASSEMBLED PARTS OF THE TRANSMISSION AND FOUND SOME COMPONENTS IN THE TRANSFER CASE HAD FAILED. IT HAS TAKEN 5 DAYS FOR THE REPAIR TO BE COMPLETED (WE HAVE NOT PICKED UP VEHICLE AT THIS WRITING) WE CONTACTED JEEP REGARDING THIS PROBLEM.*AK
TRANSMISSION SEEMS TO SHIFT VERY ROUGH FROM 2ND TO 3RD. IF DRIVING AT SPEEDS AROUND THAT SHIFT WINDOW (20-30), ROUGH KICK IN BACK END LIKE GETTING HIT FROM THE REAR. TRANSMISSION ALSO SEEMS TO STALL THE ENGINE ON SHARP TURNS. THIS HAS HAPPENED TO ME AT LEAST 3 TIMES IN THE LAST COUPLE MONTHS. VEHICLE HAS BEEN IN TO DEALER FOR FIRST COMPLAINT AT LEAST TWICE. NO ERROR CODES DETECTED IN PCM EITHER TIME. DEALER WENT AHEAD AND RELOADED SOFTWARE, BUT DID NOT SOLVE PROBLEM. ALSO REPORTED PROBLEM TO MFG, WHO RECOMMENDED TAKING VEHICLE TO LOCAL DEALER. LOCAL DEALER CAN'T FIX THOUGH. CHRYSLER NOT HELPING WITH PROBLEM.*AK
I HAVE TAKEN MY JEEP CHEROKEE NUMEROUS TIMES TO HAVE AN ENGINE KNOCK...A WHINING NOISE AND A BANGING NOISE CHECKED OUT. EVERYONE EXCEPT THE SERVICE PEOPLE CAN HEAR THESE NOISES. I WAS TOLD BY A MECHANIC THAT USED TO WORK FOR CHRYSLER THAT THEY KNOW THERE IS A PROBLEM WITH THE ENGINE AND THE TRANSMISSION AND THAT THEY ARE NOT ACKNOWLEDGING IT. I WATCHED THE TODAY SHOW ON AUGUST 4TH AND HEARD ABOUT THE PROBLEMS THAT EXIST WITH THE TRANSMISSION ON THE JEEP CHEROKEE AND BECAME CONCERNED. I HAVE REPEATEDLY VOICED THESE CONCERNS TO THE SERVICE DEPARTMENT AND ALSO SPOKE TO A CHRYSLER REP DIRECTLY IN A 3 WAY CONVERSATION. I WAS TOLD THAT THEY WOULD HAVE MY COMPLAINT ON FILE. THE WHINING AND BANGING NOISE HAS NOW TURNED INTO A GRINDING NOISE THAT I AM AFRAID IS EFFECTING THE POWER TRAIN TO THE POINT THAT IT WILL FAIL. THE SERVICE DEPT. HAS REPLACED (UNNECESSARILY) THE SHOCKS,THE BATTERY, AND THE DRIVE SHAFT,SAYING THAT THIS WILL REMEDY THE PROBLEM. IT HAS NOT>
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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