Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
THE VEHICLE WHICH HAD BEEN IN FOR SERVICE AND REPAIR THREE TIMES FOR A REOCCURRING SHIFTING PROBLEM JUMPED OUT OF PARK INTO REVERSE KNOCKING THE DRIVER DOWN AT THE DRIVER DOOR AREA AND PROCEEDED TO RUN OVER DRIVER'S RIGHT LEG AND TRAVEL ACROSS THE ROADWAY AND CRASHED INTO THE RESIDENCE THERE.*AK
TIRE FAILURE REPORTED AT AN EARLIER DATE. FOUR SETS OF ROTORS HAVE BEEN INSTALLED ON THIS VEHICLE - ALSO REPORTED AT AN EARLIER DATE.*AK
BRAKE ROTORS WARPED AT ABOUT 30,000 MILES. CHRYSLER JEEP HAS A TSB (#050100 AND #050100A).*AK
BRAKES/ROTORS FAILED TWICE :ROTORS WARPED & REPLACED 16K MI. HAPPENED SECOND TIME AT 29000 MI . DEALER ACKNOWLEDGED DEFECT BUT SAID JEEP WILL NOT REPLACE. AM DRIVING ON FAULTY BRAKES IN FEAR OF MY LIFE. AT THIS RATE WILL BE REPLACING ROTARS EVERY YEAR.*AK
AS THE ATTORNEY FOR THE CLIENT STATED, THE CONSUMER PUT THE VEHICLE IN PARK AND EXITED THROUGH THE DRIVER'S SIDE DOOR FOR THE PURPOSE OF FASTENING THE SEATBELT ON THE CHILD. IMMEDIATELY AFTER GETTING OUT OF THE JEEP, SHE REALIZED IT WAS IN REVERSE AND WAS GOING DOWN THE INCLINE OF THE DRIVEWAY. SHE WAS KNOCKED DOWN AND THE FRONT DRIVER'S SIDE TIRE RAN OVER THE SIDE OF HER BODY, INCLUDING HER HEAD, THE CONSUMER DOES NOT APPEAR TO HAVE SUFFERED ANY SERIOUS PERMANENT INJURY (ATTORNEY FOR CLIENT).
FRONT WHEEL BEARINGS HAD TO BE REPLACED. PLEASE ADD FURTHER INFORMATION. *AK
SEAL ON REAR DIFFERENTIAL WAS LEAKING, HAD TO BE REPLACED. *AK FRONT BEARINGS WERE REPLACED. FRONT WHEEL HUBS WERE REPLACED, CONSUMER STATES BASICALLY, THE FRONT AND REAR AXLES WERE REPLACED. *SLC
WITHIN A YEAR HAD POWER WINDOW MOTORS REPLACED DUE TO REGULATOR/MOTOR FAILURE. CURRENTLY, PROBLEM APPEARD TO BE REOCCURRING. DEALER WAS NOTIFIED, AND INFORMED CONSUMER VEHICLE WAS NOT COVERED UNDER A RECALL, AND WARRANTY EXPIRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
DISC BRAKE ROTORS WARP WITH HIGH FREQUENCY CAUSING 'SHIMMY' DURING BRAKING WHICH CAN LEAD TO LOSS OF CONTROL. TODAY I TOOK MY VEHICLE IN TO THE SHOP FOR THE SECOND TIME WITH THIS PROBLEM. THREE OTHER OWNERS WERE IN THE SHOP TODAY WITH THE SAME PROBLEM. WHEN I CALLEDJEEP'S CUSTOMER SUPPORT LINE, THEY CLAIMED IT WAS JUST A NORMAL WEAR ITEM. NHTSA ITEM # SB602194 UNDERSTATES THE SEVERITY OF THIS PROBLEM AND ITS FREQUENCY. PLEASE FOLLOW UP! THIS SEEMS LIKE AN UNSAFE DESIGN DEFECT.*AK
THE SEAL-AXLE DRIVE SHAFT, GEAR KIT CENTER DIFFERENTIAL, GEAR KIT RING AND PINION, BEARING-DRIVE PINION, SHIM-DRIVE PINION BEARING, SEAL-DRIVE PINION, AND SHIM-DIFFERENTIAL BEARING WERE ALL REPLACED.*JB
JEEP SLIPPED OUT OF PARK GEAR INTO REVERSE AFTER DRIVER EXITED CAR TO FASTEN SEATBELT ON CHILD, RESULTING IN DRIVER'S LEG, CHEST AND HEAD BEING RAN OVER. PLEASE CONTACT ME OR REFER TO LETTER BY ATTORNEY JONELL THOMAS, MAILED SEPTEMBER 6, 2001, FOR MORE COMPLETE INFORMATION.*AK
OUR 1999 GRAND CHEROKEE HAS BEEN EXPERIENCING A GRINDING OR THUMPING SOUND WHEN TURNING LEFT. THIS HAS JUST STARTED HAPPENING IN THE PAST 2 MONTHS AND DOESN'T HAPPEN WHEN TURNING RIGHT. A LOUD ROAR ON AN INITIAL START UP HAS BEEN HAPPENING SINCE THE VEHICLE WAS NEW. THE CLUTCH FAN WAS REPLACED ONCE BUT THAT DIDN'T HELP. WHEN THIS LOUD ROAR OCCURS, THE VEHICLE SEEMS LIKE IT IS RUNNING IN LOW GEAR. AFTER A FEW BLOCKS THE SOUND GOES AWAY.*AK
BRAKE VIBRATION DETECTED 5 TIMES REPLACED ROTORS 5 TIMES. FIRST ROTORS REPLACED AT 4000 MILES, SECOND TIME AT 9200MILES, THIRD TIME AT 18,000 FORTH TIME AT 22,000 MILES, AND FIFTH TIME AT 24,000 MILES. PAINT PEELED AFTER OWNING TRUCK FOR 2 MONTHS SEVERE PULSATING FRONT END WHEEL NOT CENTER SWAY BAR BUSHINGS REPLACED AFTER 18,000 MILES. STEERING STABILIZER REPLACED.. NEED TO HOLD ON TO WHEEL WITH TWO HANDS DUE TO WHEEL SHAKING SEVERELY. FRONT END ALLIGNED TWICE. CLEAR COAT ON WHEELS PEELING. SERVICE ADVISOR GAVE COMMENT, "LADY I DONT KNOW WHY YOU ARE COMPLAINING YOUR BRAKES ARE UNDER WARRENTY. "
SEVERE AND DANGEROUS BRAKE ROTOR PULSATION HAS OCCURRED TWICE IN LESS THAN 35OOO MILES, REQUIRING REPLACEMENT ROTORS (DEALER DID NOT COVER).*AK
STEERING WHEEL AND BRAKE PEDAL SHAKE VIOLENTLY WHEN APPLIED AT HIGH SPEED. SAME PROBLEM OCCURRED AT 13200 MILES AND WAS REPAIRED BY DEALER.*AK
PARKED AND LEFT CAR RUNNING WHILE INSIDE THE VIDEO STORE. VEHICLE ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. *DB 27-7001-814
UNOCCUPIED PARKED VEHICLE SLIPPED OUT OF GEAR AND HIT A CAR. 13-7418-982
THE GEAR JUMPED FROM PARK TO REVERSE. 48-51-90-745
THE GEAR JUMPED FROM PARK TO REVERSE AND HIT THE GARAGE AND DAMAGED THE DRIVERS SIDE DOOR.38-J734-403
THE GEAR JUMPED FROM PARK TO REVERSE , ROLLED BACKWARD AND HIT ANOTHER CAR.44-3087-594
VEHICLE SLIPPED OUT OF PARK AND ROLLED DOWN DRIVEWAY AND INTO NEIGHBORS FENCE. 14-1123-692
GEAR JUMPED FROM PARK TO REVERSE AND ROLLED DOWN THE HILL. 42-1197-256
GEAR JUMP. 59-V646-461
VEHICLE SLIPPED OUT OF PARK AND STRUCK POLE.38-J281-981
VEHICLE SLIPPED OUT OF PARKING ROLLED INTO AN EMBANKMENT. 59-V261-302
GEAR JUMPED FROM PARK AND VEHICLE ROLLED INTO WATER. 18-02660-689
CONSUMERS VEHICLE JUMPED OUT OF PARK AND ROLLED BACK AND HIT THE GARAGE DOOR, CLAIM 25-5473-216. *SLC
VEHICLE POPPED INTO REVERSE FROM PARK AND HIT ANOTHER VEHICLE, ENGINE REVVED WHEN CONSUMER HIT BRAKE, CLAIM 49-3276-215. *SLC
VEHICLE JUMPED OUT OF PARK AND STRUCK A HOUSE, CLAIM 22-V202-702. *SLC
CONSUMER PUT VEHICLE IN PARK, AND IT SLIPPED INTO REVERSE AND ROLLED, CONSUMER STATES THIS HAS HAPPENED BEFORE, CLAIM 44-3038-336. *SLC
THE GEAR JUMPED FROM PARK TO REVERSE , ROLLED BACKWARD AND HIT ANOTHER CAR.44-3087-594
VEHICLE SLIPPED OUT OF PARK AND ROLLED DOWN DRIVEWAY AND INTO NEIGHBORS FENCE. 14-1123-692
GEAR JUMP. 59-V646-461
VEHICLE SLIPPED OUT OF PARKING ROLLED INTO AN EMBANKMENT. 59-V261-302
CONSUMERS VEHICLE JUMPED OUT OF PARK AND ROLLED BACK AND HIT THE GARAGE DOOR, CLAIM 25-5473-216. *SLC
VEHICLE POPPED INTO REVERSE FROM PARK AND HIT ANOTHER VEHICLE, ENGINE REVVED WHEN CONSUMER HIT BRAKE, CLAIM 49-3276-215. *SLC
UNOCCUPIED PARKED VEHICLE SLIPPED OUT OF GEAR AND HIT A CAR. 13-7418-982
THE GEAR JUMPED FROM PARK TO REVERSE. 48-51-90-745
THE GEAR JUMPED FROM PARK TO REVERSE AND HIT THE GARAGE AND DAMAGED THE DRIVERS SIDE DOOR.38-J734-403
GEAR JUMPED FROM PARK TO REVERSE AND ROLLED DOWN THE HILL. 42-1197-256
VEHICLE SLIPPED OUT OF PARK AND STRUCK POLE.38-J281-981
GEAR JUMPED FROM PARK AND VEHICLE ROLLED INTO WATER. 18-02660-689
VEHICLE JUMPED OUT OF PARK AND STRUCK A HOUSE, CLAIM 22-V202-702. *SLC
CONSUMER PUT VEHICLE IN PARK, AND IT SLIPPED INTO REVERSE AND ROLLED, CONSUMER STATES THIS HAS HAPPENED BEFORE, CLAIM 44-3038-336. *SLC
CONSUMER DROVE INTO DEALERS LOT, PUT THE VEHICLE INTO PARK WITH THE ENGINE RUNNING, AND ALL OF A SUDDEN CONSUMER WAS INFORMED THAT VEHICLE WAS ROLLING BACKWARDS IN THE CONSUMERS DIRECTION, THE CONSUMER THEN TRIED TO STOP VEHICLE, BUT IT DAMAGED TWO PARKED VEHICLES AS WELL AS SUSTAINING DAMAGE TO THE JEEPS BUMPER, CONSUMER STATES THE MANUFACTURER SENT A LETTER STATING THAT IT WAS HER ERROR SINCE THE OWNERS MANUAL STATES TO APPLY THE PARKING BRAKE.*JB
WHEN STEPPING ON BRAKES THERE'S A VIBRATION IN VEHICLES PEDAL AND THE WHEELS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
CONSUMER'S WIFE PULLED OUT OF DRIVEWAY,GOING FORWARD ,AND HAD TO PLACE AUTOMOBILE IN PARK. GOT OUT OF CAR , MOVED THE OBJECT, AND WHEN SHE TURNED AROUND, AUTOMOBILE WAS MOVING IN REVERSE, HITTING TWO TREES IN PROCESS OF MOVING.*AK
MY 1999 JEEP GRAND CHEROKEE LAREDO HAD A NEW DIFFERENTIAL INSTALL EDAT 15,000 MILES; TWO NEW FRONT ROTORS AT 36,000 AND SHOULD HAVE BEEN DONE WAY BEFORE THIS; BACK BRAKE DRUM CRACKED AT 36,000 MILES; FRONT ROTORS REDONE AGAIN AT 42000 MILES; AND NOW THE MOTOR AT 52,000 MILES. WE HAD NOT INDICATION (NOISE, ETC) OF THE MOTOR GOING, I WAS TRAVELING AROUNG 5-10 MILES PER HOUR TURNING INTO OUR ROAD AND IT FELT LIKE SOMETHING HEAVY DROPPED OUT OF THE VEHICLE, IT SOUNDED LIKE METAL GOING THROUGH A FAN. A PIECE OF THE BLOCK FELL OUT ONTO THE ROAD AND THE PEOPLE AT THE LOCAL DEALER SAID THEY HAD NEVER SEEN ANY THING LIKE IT BEFORE. IT WAS LIKE A BOMB WENT OFF INSIDE THE MOTOR. MY QUESTION -- SHOULD CHYRSLER BE RESPONSIBLE FOR THIS MOTOR, IT WILL BE IN THE RANGE OF $6,000. THANK YOU.*AK
CLEANING HIGHWAY-PULLED OF HIGHWAY -PUT VEHICLE IN PARK-EXITED VEHICLE TO CHANGE ROAD SIGN-VEHICLE WAS LEFT RUNNING-SHIFTED FROM PARK TO REVERSE AND BACKED ACROSS HIGHWAY IN TO A ROAD SIGN.*AK
BRAKES VIBRATE AT HIGH SPEED AND CAUSE LURCHING AT LOW SPEED. ROTORS REFACED TWICE AND REPLACED ONCE. NOW PROBLEM HAS RETURNED. AFTER REVIEWING THE NHTSA WEB SITE AND FINDING NUMEROUS OTHER COMPLAINTS, IT IS OBVIOUS THIS IS NOT AN ISOLATED INCIDENT BUT A RECURRING PROBLEM ON THIS VEHICLE. IT SHOULD BE FIXED!*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →