1999 Jeep Grand Cherokee complaints

WHEN DRIVING VEHICLE WAS STOPPED AT RED LIGHT, ENGINE COMPLETELY SHUTDOWN. *AK *JB

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE ROTORS CONTINUE TO WARP CAUSING THE VEHICLE TO VIBRATE WHEN APPLYING THE BRAKES. THE MANUFACTURER HAS BEEN NOTIFIED REPEATEDLY AND IS BLAMING THE WARPING ON DRIVER. *AK

STEERING WHEEL SHAKES WHEN BRAKES APPLIED, CHECKED AT 6920 MILES SERVICE CENTER STATED IT WAS ABS. STEERING WHEEL VIOLANTLY SHAKES, AND AT 18000 MILES ROTORS TURNED, AGAIN THREE MONTHS LATER AND AGAIN AT 41000. THE SYMPTONS ARE BEING CORRECTED BUT THE PROBLEM IS NOT BEING FIXED. UNTIL THE PROBLEM IS FIXED WE WILL CONTINUE TO HAVE TROUBLE AND HAVE TO PAY BECAUSE THE CUSTOMER SERVICE HIDE BEHIND THIER WARRANTY...AND WON'T HELP US.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

VEHICLE JUMPED OUT OF GEAR FROM PARK TO REVERSE. HAD NOT CONTACTED DEALER. *AK

VEHICLE WAS PARKED WITH ENGINE RUNNING/ EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD AND CAME TO A STOP WHEN IT HIT A TREE. $ 2000.00 DAMAGE, NO INJURIES. *AK

VEHICLE PULSATED WHEN BRAKES WERE APPLIED. ROTORS WERE ALREADY RESURFACED AND REPLACED WITHIN A 3 YEAR PERIOD. *AK

THIS VEHICLE HAS HAD A CLUNKING NOISE IN THE TRANSMISSION EVER SINCE I PURCHASED IT. IN THAT TIME THE DEALERSHIP HAS SAID THE NOISE WAS CAUSED BY THE RING AND PINION WHICH HAS BEEN REPLACED. IT HAS BEEN DIAGNOSED AS THE TRANSFER CASE CHAIN BEING BAD WHICH WAS REPLACED. IT HAS BEEN DIAGNOSED AS THE REAR GEARS BEING BAD WHICH WERE REPLACED. IT HAS BEEN A "TSB" WHICH WAS A BALL AND TRANSMISSION PLATE VALVE WHICH WERE REPLACED. THEY ALSO REPLACED THE TRANSFER CASE AS IT WAS BAD. LASTLY, THEY REMOVED AND RECONDITIONED THE TRANSMISSION. NONE OF THESE HAVE CORRECTED MY CAR. HOWEVER, NOW THAT IT IS OUT OF WARRANTY THEY TELL ME FOR APPROX. $3000 THEY WILL REPLACE THE REAR END AS IT IS BAD.

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

BRAKES PADS ARE CAUSING ROTORS TO WARP, DEALERSHIP IS AWARE OF PROBLEM.*AK *SLC

FRONT BRAKE ROTORS ARE WEARING EXCESSIVELY AND CAUSING PULSATION WHEN APPLYING BRAKES. THIS HAS BEEN SECOND REPLACEMENT. PROBLEM STILL OCCURS. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

FRONT AND REAR BRAKE ROTORS HAD TO BE REPLACED TWICE WITH 43000 MILES ON VEHICLE. VEHICLE WAS NOT STOPPING WITHIN THE DISTANCE IT SHOULD STOP. CONTACTED DEALER. *AK

TRANSMISSION FAILS TO ENGAGE WHILE IN DRIVE ON UPHILL SLOPE. EVENTUALLY ENGAGES AFTER 1-4 SECONDS. PROBLEM IS INTERMITTANT. DEALER CAN NOT DUPLICATE TO DATE AND REFUSES TO TAKE FURTHER ACTION. I WOULD LIKE CLUTCHES REPLACED.*AK

FRONT ROTORS GO BAD EVERY 9000 MILES. *AK

BRAKE ROTORS WERE TURNED AT 9713 MILES AND REPLACED (WITH PADS) AT 14355 MILES. DEALER REFUSES TO CORRECT PROBLEM AT 27008 MILES.*AK

CONSUMER RECEIVED RECALL# 00V034000 NOTICE FOR BRAKE ROTORS. CONSUMER CONTACTED DEALER FOR RECALL REPAIRS, BUT WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN ALTHOUGH CONSUMERS VEHICLE EXPERIENCED SAME PROBLEM AS STATED IN RECALL.*AK CONSUMER STATED HE STILL HAS THE ORIGINAL ROTORS.*JB

THE ROTORS KEEP WARPING AND THERE IS NO FIX FROM THE MANUFACTURER.*AK

BOLTS HOLDING BRAKE CALIPER BROKE, CAUSING CALIPER TO GRIND GROVE IN WHEEL, RESULTING IN WHEEL FAILURE. *AK

TRANSAXLE BEARINGS, AND NOW ABS ISSUES INCLUDING ROTOR PROBLEMS. *AK

DRIVER'S SIDE SEAT FRAME THAT SUPPORTS SEAT BROKE. CONSUMER TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS NOT UNDER WARRANTY. CONSUMER FELT THIS WAS A MANUFACTURER'S DEFECT. *AK

THE CAR HAS BEEN OUT OF SERVICE NINETEEN DAYS SINCE 11/99. IN THREE TIMES FOR THREE WINDOWS BEING INOPERABLE. FRONT BRAKES NEEDING TO BE SCUFFED AND NEW ROTORS ON FOUR DIFFERENT OCASSIONS. TRANSFER FLUID CHANGED FROM TURNING NOISE ON FOUR DIFFERENT OCCASION AND TRANSFER CASE PUMP BEING REPLACED WHEN IN STOCK. FUEL PUMP REPLACED 16,000 MI. AC PROBLEMS, WORN TIRES, BATTERY REPLACED AT 19,788.*AK

WARPED BRAKE ROTORS, ROTORS REPLACED AT 18,984 MILES AT NO CHARGE, DEALER STRONGLY RECCOMMENDED REPLACING BRAKE PADS @ COST TO ME OF $572.27 . PROBLEM REOCCURRED AT 27,278 MILES. DEALER REPLACED FRONT ROTORS AT NO CHARGE. AT 35583 MAILES, DEALER AGAIN REPLACED FRONT ROTORS. I WAS ASSURED THAT CHRYSLER WAS AWARE OF THE PROBLEM. NOW AT 65,000 MILES THE ROTORS ARE WARPED AGAIN. DEALER SAYS CHRYSLER WILL NOT PAY FOR REPAIR. HOW MANY MORE OF THESE COMPLAINTS ARE REQUIRED BEFORE NHTSA TAKES SOME ACTION TO RESOLVE THIS ISSUE??*AK

THIS VEHICLE HAS HAD SEVERAL PROBLEMS SINCE DATE OF LEASE. ALTHOUGH IN THIS MATTER, ENGINE BLEW AFTER INTIAL 36,000 MILE COVERAGE--DIAMLER CHRYSLER HAS AGREED TO PAY HALF OF REPAIR AMOUNT. THIS AGREEMENT IS UNSATISFACTORY IN MY OPINION AND I WISH TO FIND OUT WHAT MY OPTIONS ARE TO RESOLVE THIS MATTER AND GET INTO ANOTHER VEHICLE. IT WAS VERY FORTUNATE THAT THERE WAS NOT A FATALITY INVOLVED AS THIS HAPPENED ON A MAJOR INTERSTATE WITH NO WARNING. *AK

WHILE DRIVING ABOUT 55 MPH COULD STEP ON BRAKE PEDAL AND STEERING WHEEL WILL START VIBRATING IN AN UNCONTROLABLE WAY. CONSUMER HAD TAKEN VEHICLE TO DEALER MORE THAN FOUR TIMES FOR SAME BRAKE PROBLEM. DEALER HAD REPAIRED AND ROTATED ROTORS, BUT THIS HAD NOT SOLVED THE SITUATION. PLEASE PROVIDE MORE INFORMATION. *AK

ROTARS AND BRAKE PADS HAVE BEEN A CONSISTENT PROBLEM, EVERY FEW MONTHS. ROTARS AND BRAKE PADS HAVE BEEN REPLACED, REFACED, AND RESURFACE ON SEVERAL OCCASIONS AND THE PROBLEM CONTINUES. THE PROBLEM CAUSES AN EXTREME VIBRATION AT HIGHER SPEEDS IN THE STEERING COLUMN AND IS A CONCERN BECAUSE THIS IS OUR FAMILY VEHICLE. I HAVE THREE CHILDREN THAT I TRANSPORT EVERYDAY TO SCHOOL, SPORTS AND OTHER ACTIVITIES. I HAVE SPENT A LOT OF TIME ARGUING WITH REPRESENTATIVES FROM CHRYSLER AS WELL AS THE DEALERSHIP IN ORDER TO RESOLVE THIS ONGOING PROBLEM AND HAVE SPENT A LOT OF TIME WITH NO VEHICLE DUE TO THE VEHICLE BEING IN THE SHOP. I AM CONCERNED ABOUT THE SAFETY OF MYSELF, MY FAMILY AND THOSE DRIVERS AROUND ME THAT THE BRAKE SYSTEM MAY FAIL IN THE FUTURE. CHRYSLER ENCOURAGES MY FAMILY BY STATING THAT THIS WILL NOT OCCUR, HOWEVER I AM UNCONVINCED THAT A PROBLEM WITH THE BRAKES IS NOT A REASON TO BE ALARMED.*AK

VEHICLE WAS PARKED WITH ENGINE RUNNING, PARK BRAKE NOT ENGAGED WHEN VEHICLE SUDDENLY STARTED GOING BACKWARD, AND STOPPED AFTER HITTING A FENCE. $ 2300.00 DAMAGE, NO INJURIES. *AK *JB

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

VEHICLE JUMPS FORWARD WHILE STOPPED AT SIGNAL WITH FOOT ON BRAKE, THE DEALER CALLED IT "DOUBLE STOPPING".

BRAKES PULSATE AND JERK WHEN APPLYING BRAKES. ROTORS AND THE PADS HAVE BEEN REPLACED REPEATEDLY FOR OVER LAST THREE YEARS. CONTACTED DEALER, AND DEALER IS NOT WLLING TO DO ANYTHING. *AK

VEHICLE HAS PROBLEMS IN REAR END. WHEN BRAKING REAR END FEELS LIKE SOMEONE JUST KICKED IT, AND SAME THING HAPPENS WHEN ACCELERATING. CONTACTED DEALER.*AK *ET

VEHICLE WAS PARKED INSIDE OF PARKING LOT AT WORK, IT WAS RUNNING AND IN PARK,AND DRIVER WALKED AWAY A FEW FEET. THERE WAS A 18 WHEELER PARKED BESIDES GRAND CHEROKEE. TRUCK DRIVER WAS BLOWING HORN BECAUSE VEHICLE'S GEAR JUMPED IN REVERSE AND STARTED TOWARDS TRUCK, AND THEN SMASHED INTO TRYCK. DEALERSHIP WAS AWARE OF PROBLEM. *AK

STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING FROM 55 MILES PER HOUR THROUGH 45 MILES PER HOUR. INITIAL INCIDEMT OCCURRED AT 5009 MILES (APR 99) - DEALER TURNED THE ROTORS UNDER WARRANTY. PROBLEM RE-OCCURRED AT 10,471 MILES (NOV 99) - ROTORS REPLACED UNDER WARRANTY. PROBLEM NEXT OCCURRED AT 17,194 MILES (JAN 01) - OUTSIDE WARRANTY - CHRYSLER REFUNDED HALF OF THE COST OF REPAIR. PROBLEM LAST OCCURRED AT 23,614 MILES (9/01) - NEW DEALER REPLACED ROTORS UNDER WARRANTY.*AK

THE FRONT ROTORS ARE WARPED CAUSING THE STEERING WHEEL TO VIBRATE VIOLENTLY WHEN THE BRAKES ARE APPLIED, CONSUMER HAS TO HAVE NEW ROTORS OR HAVE THEM TURNED EVERY 9,000 MILES.*JB

VEHICLE VIBRATES, AND WHEN CONSUMER APPLIES BRAKES, PADS GO ALL THE WAY TO THE FLOOR. DEALERSHIP IS AWARE OF PROBLEM.*AK

THE FRONT BRAKES ON THIS AUTO HAVE BEEN HORRIABLE AND HAVE CAUSE CONSIDERABLE STRESS. CHYRSLER REFUSES TO DO ANYTHING ABOUT THE CONTINUED BRAKE PROBLEMS, DESPITE NUMEROUS COMPLAINTS FROM ALL OVER THE COUNTRY, BY THOUSANDS OF CONSUMERS. I HAVE CONFIRMED THIS VIA THE INTERNET AND ANY CHAT ROOM THAT DISCUSSES JEEP PROBLEMS. THANKS FOR THE HELP! TRISHA LAFORGE. *AK

I STOPPED THE CAR NEAR A DUMPSTER AND PUT THE SHIFT LEVER IN PARK. I OPENED THE DRIVER DOOR AND EXITED THE VEHICLE. THE ENGINE WAS RUNNING AND THE PARKING BRAKE WAS NOT ENGAGED. I BEGAN TO WALK TOWARD THE REAR OF THE VEHICLE AND IT BEGAN TO BACK UP. I ATTEMPTED TO JUMP BACK IN THROUGH THE OPEN DOOR BUT THE DOOR JAMB CAUGHT ME AND THREW ME TO THE GROUND PARTIALLY UNDER THE CAR. THE DOOR CAUGHT THE DUMPSTER AND WAS BENT BACK TO THE FRONT FENDER AND THE LEFT FRONT TIRE ROLLED OVER MY LEFT FOOT AND RIGHT LOWER LEG. A PERSON NEARBY JUMPED IN THE CAR AND STOPPED IT A FEW FEET FROM A BRICK WALL. I WAS TAKEN TO AN EMERGENCY ROOM FOR X-RAYS AND THERE WERE NO BROKEN BONES. I HAD DEEP BRUISES ON MY LEFT FOOT, BOTH ARMS, MY RIGHT SHIN AND ON THE BACK OF MY RIGHT UPPER THIGH. MY LEFT KNEE AND MY LEFT HAMSTRING WERE BOTH STRAINED. I AM STILL HAVING DIFFICULTY WALKING WITHOUT PAIN IN MY LEFT LEG. *AK

WHILE TURNING IGNITON SWITCH VEHICLE WOULD NOT START WITHOUT SERVEL TRIES . DEALER WAS CONTACTED, AND STATED THAT FUEL SEAL NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE BRINGING VEHICLE TO DEALER TO BE SERVICED TECHNICIAN REFUSED TO REPAIR VEHICLE DUE TO REAR DIFFERENTIAL UNIT BEING OVERHALLED. PLEASE PROVIDE FURTHER INFORMATION.*AK

REPLACED FRONT ROTORS AND PROCUT FRONT ROTORS AT 10,789 MILE. NOW SAME PROBLEM WITH BRAKES. DEALER SHOWN IS SELLER. SERVICE DEALER IS:MOORE AUTOMOTIVE GROUP, 8600 WEST BELL RD, PEORIA, ARIZONA 85382, 623-972-7199. *AK

WHILE TRAVELING NOTICED STEERING WHEEL SHAKING HARD OUT OF CONTROL. DEALER HAS BEEN CONTACTED, AND TECHNICIAN HAS REPLACED ROTORS 3 TIMES. PLEASE PROVIDE FURTHER INFORMAITON.*AK

THE BRAKE ROTORS WARPED WITHIN THE FIRST SIX MONTHS AND WERE REPLACED. THEY HAVE BEEN REPLACED 4 TIMES, 9/8/99; 5/15/00; 9/15/00; 1/30/01. THEY ARE WARPED AGAIN AND THE MANUFACTURER REFUSED TO REPLACE THEM AGAIN. WERE REPLACED ON 9/15/00 PER TSB AND AGAIN ON 1/30/01 PER TSB. THERE IS A SERIOUS PROBLEM WITH THE FRONT ROTORS THAT NEED REPLACING EVERY SIX MONTHS.*AK

I HAVE EXPERIENCED CHRONIC PROBLEMS WITH THE FRONT ROTORS ON MY CAR. I HAVE FELT PULSATION WHILE BREAKING AT REGULAR 6 MONTH INTERVALS AND HAVE HAD TO REPEATEDLY BRING THE CAR IN FOR SERVICE TO REMEDY THIS PROBLEM. SPECIFICALLY, THE ROTORS HAVE BEEN RESURFACED EVERY 6000 MILES AND REPLACED EVERY 12000 MILES. THIS HAPPENED AT 12,000, 18,000, 24,000, 30,000 AND NOW AT 36,000 WHEN THE DEALER SUGGESTS THAT I REPLACE THE FRONT AND REAR BRAKES AND ROTORS. INITIALLY I RECIEVED SOME ASSISTANCE FROM THE DEALER WITH THE ROTORS RESURFACED TWICE AND REPLACED ONCE AT THEIR EXPENSE, BUT NOW THEY ARE CLAIMING NO FURTHER RESPONSIBILITY AND HAVE EVEN SUGGESTED THAT THIS MAY BE MY DRIVING THAT IS CAUSING THE PROBLEM. SEEING HOW MANY SIMILAR COMPLAINTS THERE ARE ON THE INTERNET, I HIGHLY DOUBT THIS POSSIBILITY. ADDITIONALLY MY CONVERSATION WITH TWO TECHNICIANS AT THE BOARDWALK AUTO CENTER IN REDWOOD CITY, CALIFORNIA AND TECHNICIANS AT CONNELL IN OAKLAND, CALIFORNIA, I AM LED TO BELIEVE THAT THIS IS A KNOWN PROBLEM WITH SOME OF THE 1999-2000+ GRAND CHEROKEES. I MUST SAY THAT I AM VERY DISAPPOINTED THAT A NEW CAR OF THIS CALIBER SHOULD HAVE ANY SUCH PROBLEMS. ALSO, I AM INCREASINGLY CONCERNED ABOUT SAFETY AS I KNOW HOW CRUCIAL BRAKES ARE FOR SAFE DRIVING. I FEAR THAT I WILL CONTINUE TO EXPERIENCE THIS PROBLEM, ON AVERAGE, EVERY 6,000 MILES; I FIND THAT TO BE AN UNACCEPTABLE SITUATION. IS THERE ANYTHING YOU CAN DO TO ADVOCATE FOR ME AND THE HUNDREDS OF OTHERS IN A SIMILAR SITUATION? THANK YOU.*AK

TIRE BLEW OUT AT 25 MPH. *AK (TIRESIZE: 235 15)

I WAS INVOLVED IN A CRASH WHERE THE FRONT END OF MY VEHICLE IMPACTED THE SIDE OF ANOTHER VEHICLE AT APPX 40 MPH. THE SEATBELTS WORKED BUT NEITHER OF THE FRONT AIR BAGS DEPLOYED IN THE CRASH.*AK

BRAKE ROTORS ARE WARPED. THIS EFFECTS STEERING EVERY 5,000-8,000 MILES WHEN USED. CAN MAINTAIN CONTROL WHEN BRAKES APPLIED. WOULD NEED TO CHANGE ROTORS EVERY 5,000 MILES. STEERING WOULD VIBRATE WHEN THIS HAPPENS. SPEED NOT A FACTOR. TOOK VEHICLE TO DEALER NEARLY A DOZEN TIMES OR MORE, BUT NOTHING RESOLVED.*AK

EXCESSIVE ,FRONT,BRAKE ROTOR WEAR,,BRAKE PADS STILL HAVE OVER 10%PAD LEFT . *AK

VEHICLE HAD BRAKES REPAIRED 10 TIMES SINCE PURCHASE. DEALER REPLACED ROTORS/ TURNED ROTORS,/REPLACED PADS AND CALIPERS ON EVERY VISIT. AFTER 4000-5000 MILES, VEHICLE VIBRATED AGAIN WHEN APPLYING BRAKES, ALSO EXTENDED BRAKING DISTANCE. DEALER COULD NOT REMEDY PROBLEM. *AK

WHILE CAR WAS IN PARK AND CONSUMER GOT OUT , CLOSED GARAGE, AND VEHICLE STARTED TO GO BACKWARDS. ANOTHER TIME PULLED UP TO GARAGE, PUT CAR IN PARK, AND WHILE IN VEHICLE, IT STARTED TO GO BACKWARDS. CONSUMER COULDN'T REMEMBER IF IT WAS IN PARK. TOOK VEHICLE TO DEALER, AND THEY STATED NO RECALL.*AK

BRAKES WILL NOT HOLD, THERE IS A DEFECT INSIDE OF BRAKE AREA, DEALERSHIP IS AWARE OF PROBLEM.*AK