Page 19 of 33 · complaints 901–950 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jan 29, 2002FL

WHILE VEHICLE WAS PARKED IT JUMPED OUT OF PARK INTO REVERSE AN ROLLED BACKWARDS, HITTING ANOTHER VEHICLE CAUSE UNKNOWN. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 28, 2002CT

ROTORS HAVE BEEN REPLACED THREE TIMES ALREADY SINCE DATE IT WAS PURCHASED. WHEN APPLYING BRAKES VEHICLE WILL START TO SHAKE BADLY BEFORE STOPPING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 28, 2002CT

WHILE DRIVING AT 40 MPH, AND UPON PRESSING DOWN ON BRAKE, VEHICLE SHAKS VERY HARD, ROTORS APPEAR TO BE VERY WORN, VEHICLE HAS BEEN TAKEN TO DEALER APPROXIMATELY 5 TIMES ALREADY. *AK CONSUMER ALSO STATED THERE IS A TICKING NOISE FROM ENGINE WHEN STARTING UP,STEERING DAMPER AND DRAG LINK ASSEMBLY WERE LOOSE,TRANSMISSION SHIFTS HARD INTO REVERSE, RIGHT REAR TURN SIGNAL BULB WAS REPLACED, VEHICLE BEGAN TO OVERHEAT, RIGHT SIDE MIRROR WAS CRACKED,SPEAKER WAS INOPERATIVE, THE TRIM ON THE DOOR PANEL WAS LOOSE, EXHAUST SYSTEM WAS LOUD, PARKING BRAKE NEEDED TO BE ADJUSTED, PASSENGER SIDE SEAT BELT WAS INOPERATIVE, PASSENGER WIPER BLADE WAS NOT CLEANING THE WINDOW, KEYLESS ENTRY REMOTE WAS INOPERATIVE*SLC

Air BagsCrash4 injured
Filed Jan 25, 2002GA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission1 injured
Filed Jan 25, 2002TX

PUT THE VEHICLE IN PARK AND GOT OUT, THE MOTOR WAS STILL RUNNING AND THE DRIVER DOOR WAS OPEN, AFTER WALKING SEVERAL STEP, HEARD THE ENGINE REVVING UP AND THE CAR STARTED MOVING BACKWARDS, THE VEHICLE HAD SHIFFED FROM PARK TO REVERSE.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 22, 2002WI

FRONT BRAKE ROTORS WARP ROUGHLY EVERY 12,000 MILES, CHRYSLER REPLACED TWICE UNDER WARRANTY, CHRYSLER WOULD NOT COVER AFTER 36,000 MILES. CAUSES MAJOR FRONT END SHAKING, MAKES CAR VERY HARD TO CONTROL ON HARD STOPS.*AK

Steering › Linkages
Filed Jan 20, 2002OR

IT APPEARS THAT SOMETHING IN THE FRONT END IS OUT OF ALIGNMENT OR OUT OF BALANCE, AND THAT HAS BEEN CAUSING FRONT END COMPONENTS TO WEAR OUT. THE SYMPTOMS ARE STEERING WHEEL SHAKING AND ROTORS THAT WEAR/WAP AT AN ABNORMALLY HIGH RATE, CAUSING BRAKE PULSATION. TO DATE THE STEERING COLUMN/LINKAGES HAVE BEEN WORKED ON 4 TIMES. THE FRONT AND REAR BRAKES HAVE BEEN SERVICED/REPLACED 8 TIMES. AT ONE POINT THE STEERING LINKAGES WAS SO LOOSE THAT ANY CHANGE IN THE ROAD SURFACE CAUSED A CHANGE IN VEHICLE DIRECTION.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jan 18, 2002OH

ON SEVERAL OCCASIONS CONSUMER HAD PROBLEMS WITH THE CATALYTIC CONVERTER BEING PLUGGED, MANUFACTURER NOTIFIED. *TT

Seats
Filed Jan 17, 2002OH

WHILE DRIVING SEAT BEGAN TO WOBBLE AND ROCK. DEALER HAS INSPECTED VEHICLE AND STATED THAT THE PEDESTAL AND SEAT TRACKS WERE FATIGUED AND SPLIT. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 17, 2002CA

VEHICLE WAS BACKED INTO A PARKINSPACE NEXT TO A UTILITY BOX PROTECTED BY 4 CEMENT PILLARS. THE VEHICLE WAS IN PARK, THE DRIVERS DOOR WAS OPENED PLACING THE DOOR BETWEEN 2 OF THE 4 PILLARS AND THE DRIVER WAS STANDING OUTSIDE OF THE OPEN DOOR. THE VEHICLE LURCHED BACKWARDS FORCING THE DOOR INTO ONE OF THE PILLARS AND CAUSING THE DRIVER TO MOVE OUT OF THE WAY. THE DRIVER JUMPED BACK INTO THE VEHICLE AND PUT THE BRAKES ON THEN RETURNED THE VEHICLE TO PARK AND APPLIED THE EMERGENCY BRAKE. THE DRIVER EXITED THE VEHICLE AND MADE SURE NONE OF THE PASSENGERS OR BYSTANDERS WERE INJURED, SURVEYED THE DAMAGE AND CALMED HIS NERVES. NO OTHER INCIDENTS HAVE HAPPENED SINCE. *AK

Service Brakes, Hydraulic › Foundation ComponentsCrash
Filed Jan 16, 2002PA

WHILE DRIVING 55 MPH APPLIED BRAKES AND THEY DID NOT FUNCTION, RESULTING IN A MINOR COLLISION.*AK CONSUMER STATED THAT BRAKE DISC PAD FAILED, DEALER REPLACED PADS, RESURFACED ALL ROTORS AND REPLACED A FAULTY MASTER CYLINDER WHICH CAUSED BRAKE PEDAL TO GO TO THE FLOOR.*YD

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 16, 2002IN

SEVERE PULSE 8000 MILES AFTER REPAIR,ONGOING BRAKE PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 15, 2002TN

STEERING WHEEL WOULD JERK VIOLENTLY DUE TO WARPED ROTORS ON BRAKES. DEALER SHAVED DOWN THE ROTORS AS A REMEDY. PLEASE PROVIDE FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 13, 2002WA

PROBLEMS BEGAN APPROX 6 MOS AFTER PURCHASE. ROTORS WARPING. RESURFACED, REPLACED TWICE, ALONG WITH OTHER NON RELATED THINGS DONE IN ATTEMPT TO SOLVE. CURRENTLY HAVE BAD ROTORS, AGAIN. CHRYSLER WILL NO LONGER SUPPORT, WANTS MONEY FROM MY POCKET. THIS CONSUMER FEELS THAT BRAKE ROTORS SHOULD NOT HAVE TO BE REPLACED 3 TIMES IN UNDER 3 YEARS. ROTORS ARE INADEQUATE QUALITY FOR THE BRAKING SYSTEM DESIGN OF THE G.CHEROKEE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 11, 2002WA

A SEVERE SHIMMY(MORE AT HIGH SPEED AND LESS AT LOW SPEED) WOULD OCCUR WHEN BRAKES ARE APPLIED. VEHICLE BEEN IN DEALER SHOP ON TWO OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Vehicle Speed Control
Filed Jan 9, 2002CA

I PULLED OUT OF A GAS STATION ONTO A MAJOR BUSY STREET AND ACCELERATED THE CAR AND PASSED A MAJOR BUSY INTERSECTION. AS I ACCELERATED THE VEHICLE, I HEARD A LOUD BOOM COMING FROM THE FRONT OF THE CAR AND WAS STARTLED BY THE LOUD BOOM. AS I PASSED THE INTERSECTION I NOTICED THAT ALL OF A SUDDEN I HAVE NO CONTROL OF THE STEERING WHEEL WHATSOEVER(IT LOCKED UP). I TRIED TO PULL OVER TO THE RIGHT PASSING SOME PARKED VEHICLES ON THE STREET & THERE WERE A LOT OF VEHICLES BEHIND ME. I MANAGED TO MOVE THE CAR TO THE RIGHT, WITH MY FOOT ON THE BRAKE, WITHOUT HITTING A PARKED CAR IN FRONT OF ME. MY FRONT RIGHT TIRE OF THE CAR CRASHED INTO THE CURB AND STOPPED. THE CAR WAS PARKED AT AN ANGLE NOT PARALLEL TO THE CURB AND I WAS AFRAID THAT SOME OTHER CAR MIGHT HIT ME FROM BEHIND BECAUSE OF THE WAY MY CAR WAS STOPPED. I WAS SHAKEN UP A LOT AND WHEN FINALLY GOT OUT OF THE CAR I SAW FLUIDS LEAKING OUT FROM THE FRONT OF MY CAR ONTO THE STREET. A COUPLE OF PEOPLE CAME OUT OF A BUSINESS STOREFRONT AND SAW THE FLUIDS LEAKING OUT FAST ONTO THE STREET.ONE GUY SAID THAT WAS OIL LEAKING AND COULD NOT SEE ANYTHING ELSE. IT WAS ALREADY DARK (AROUND 5 P.M. PST).I CALLED MY HUSBAND AND BOTH MY HUSBAND & MY BROTHER CAME TO THE LOCATION TO SEE WHAT WAS WRONG AND BOTH COULDN'T FIGURE OUT WHY OIL WAS LEAKING. THE CAR COULD NOT START AND A TOW TRUCK WAS CALLED AND TOWED THE CAR TO A JEEP DEALER (WHERE WE NORMALLY HAVE THE CAR SERVICED) IN ALHAMBRA.THE FOLLOWING DAY THE JEEP DEALER'S MECHANICS EXAMINED THE VEH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 9, 2002NY

BRAKE SYSTEM ROTORS WARP AFTER APPROX. 5000 TO 8000 MILES. HISTORY IS AS FOLLOWS. EACH TIME VEHICLE WAS TAKEN IN DUE TO VIBRATION WHILE BRAKING. 10-19-1999 AT 4812 MI. - SAID NOT PROBLEM WAS FOUND. 1-18-2000 AT 7405 MI. - RESURFACED BOTH FRNT ROTORS. 5-2-2000 AT 10858 MI. - REPLACED BOTH FRNT. ROTORS. 5-29-2001 AT 22008 - "FOUND FRT ROTORS TO BE OUT OF ROUND" REPLACED FRT ROTORS. (THIS TIME HAD BEEN OCCURING FOR A WHILE BUT IT TOOK A WHILE FOR ME TO GET THE VEHICLE IN FOR SERVICE.) RECENTLY ON 12-17-2001 THE PROBLEM CONTINUES, 28000 MI. HOWEVER THEY WILL NOT COVER ANY REPAIRS AS THEY HAVE IN THE PAST. WHEN PROBLEM ORIGIONLLY STARTED I WAS TOLD BY THE SERVICE MANAGER THAT DUE TO CHANGES IN BRAKE PAD MAKEUP THAT THIS WAS GOING TO BE NORMAL AND TO EXPECT IT. I WAS ALSO TOLD TO CHANGE MY DRIVING HABITS. (I DO NOT RIDE THE BRAKES). ANY HELP WOULD BE GREATLY APPRECIATED AS CHRYSLER AND THE DEALERSHIP ARE WASHING THEIR HANDS TO THIS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 7, 2002CA

DURING APPLICATION OF BRAKE SYSTEM WHILE TRAVELING AT HIGHWAY SPEED THERE IS A SEVERE VIBRATION IN VEHICLE. 1) 05-APR-2000 AT 14,459 MILES, BRAKE ROTORS WERE RESURFACED BY DEALERSHIP. 2) XX-AUG-2000 AT 21,408 MILES, FRONT BRAKE ROTORS RESURFACED, AND REAR ROTORS REPLACED. 3) 07-MAR-2001 AT 30,871 MILES, FRONT BRAKE ROTORS WERE REPLACED, AND REAR BRAKE ROTORS WERE RESURFACED WITH NEW BRAKE PADS INSTALLED. 4) XX-DEC-2001 AT 41,000 MILES, FRONT BRAKE ROTORS WERE RESURFACED, AND REAR BRAKE ROTORS ARE REPLACED. SERVICE BY THE DEALERSHIP HAS FAILED TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jan 6, 2002VA

I STARTED MY 1999 JEEP GRAND CHEROKEE IN THE MORNING TO WARM UP. THE VEHICLE WAS IN PARK, BUT THE EMERGENCY BRAKE WAS NOT ON. I WENT BACK INSIDE MY HOUSE WHILE MY VEHICLE WAS WARMING. WHEN I WENT BACK OUT TO MY VEHICLE I NOTICED IT WAS NO LONGER IN MY DRIVEWAY. THE VEHICLE WAS IN MY NEIGHBORS YARD! I COULDN'T BELIEVE WHAT HAD HAPPENED. WHEN I GOT IN THE VEHICLE TO MOVE IT OUT OF THE YARD, IT WAS IN REVERSE. LUCKILY IT DID NOT HAVE ENOUGH POWER TO MAKE IT UP THE BANK OF THE YARD OR IT WOULD HAVE WENT THROUGH MY NEIGHBORS HOUSE. NO ONE WAS INJURED NOR WAS THERE ANY DAMAGE TO THE JEEP. IT JUMPED OUT OF PARK AND SLIPPED INTO REVERSE ON ITS OWN. I AM 100% SURE OF THIS!! I BOUGHT THE CAR BC I WANTED SOMETHING SAFE TO HAUL MY FAMILY AROUND IN...WE JUST HAD OUR FIRST CHILD. NOW, AFTER THIS INCIDENT, I DON'T FEEL SAFE AT ALL. MY WIFE IS EXTREMELY AFRAID OF IT NOW ESPECIALLY SINCE WE HAVE A NEWBORN...NOTHING LIKE MAKING A HUGE CAR PAYMENT FOR SOMETHING THAT DRIVES ITSELF. I DID SOME RESEARCH ON THE NET AND IT APPEARS THAT I AM NOT THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM. THE FIGURES ARE NOW APPROACHING 1000 REPORTS OF THIS TYPE OF INCIDENT. I LIKE THE JEEP, I WISH SOMETHING COULD BE DONE ABOUT THE PROBLEM. IF NOTHING IS DONE BY CHRYSLER IN THE NEXT FEW MONTHS I AM GOING TO SELL IT BC MY WIFE WON'T EVEN RIDE IN THE CAR ANYMORE..ESPECIALLY WITH THE BABY. IF I DO SELL THE VEHICLE, I HOPE IT DOES NOT INJURE OR KILL OF THE NEW BUYER!! CHRYSLER HAS PROBLEM, THEY NEED TO FIX IT BEFOR

Fuel System, Gasoline › Delivery
Filed Jan 5, 2002PR

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Seats
Filed Jan 3, 2002OH

CONSUMER WAS BACKING VEHICLE OUT OF DRIVEWAY TRAVELING 5MPH WHEN DRIVER'S SEAT BROKE LOOSE. DEALER WAS CONTACTED FOR REPLACEMENT SEAT/ PEDESTAL AND METAL TRACKS. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 2, 2002TX

WHILE DRIVING AND UPON PUTTING GEAR INTO PARK, GEAR SLIPS FROM PARK INTO REVERSE. *AK ON BOTH OCCASIONS, CONSUMER JUMPED BACK INTO THE VEHICLE, APPLIED THE BRAKES, AND NOTED THAT THE SHIFTER WAS IN PARK POSITION, BUT THE LINKAGE DID NOT ENGAGE POSITIVELY INTO PARK. *TT

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 2, 2002CA

WHILE DRIVING GEARS AUTOMATICALLY SLIP AND VEHICLE ROLLS BACKWARD. ALSO, VEHICLE STALLS ON INCLINE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK

Suspension
Filed Jan 2, 2002TX

WHILE DRIVING AND UPON TRYING TO GO FROM REGULAR DRIVE TO 4 WHEEL DRIVE, THE TRANSFER CASE MALFUNCTIONS AND WILL NOT GO FROM ONE TO THE OTHER. *AK CONSUMER STATES VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION PROBLEMS, GOODYEAR TIRES HAVE BEEN REPLACED 3 TIMES WITHIN 26000 MILES, REAR AXLE SEAL WAS LEAKING OIL, AND HUBS WERE WARPED. *JB

Power Train › Axle Assembly
Filed Jan 2, 2002TX

AXLE MALFUNCTIONED; BARRONS WENT BAD, AND HAD TO REPLACE BOTH. ALSO, BRAKES WERE REPLACED THREE TIMES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 2, 2002TX

WHILE DRIVING OIL LEAKS FROM ENGINE. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Dec 28, 2001MD

WHILE BACKING OUT OF THE DRIVE WAY AND THEN GETTING OUT OF VEHICLE AND LEAVING VEHICLE IN IDLE, AND WITHOUT ANY NOTICE WENT INTO REVERSE AND RAN INTO THE NEIGHBOR'S YARD. THEN, FINALLY STOPPED WHEN RUNNING INTO A TREE. WHEN LOOKING INTO VEHICLE IT WAS STILL IN PARK AND TRYING TO REVERSE. CONTACTED DEALER, AND DEALER CLAIMED THAT THEY NEVER HEARD OF THE PROBLEM.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Dec 27, 2001TX

WHILE THE VEHICLE WAS IDLING IT JUMPED OUT OF THE PARK GEAR AND STARTED ROLLING BACKWARDS IN REVERSE APPROXIMATELY 100 TO 200 YARDS. VEHICLE WAS STOPPED WHEN IT HIT AN EMBANKMENT. NO DAMAGE TO VEHICLE OR INJURY REPORTED. DEALERSHIP IS EXAMING VEHICLE TO DETERMINE A CAUSE FOR THIS PROBLEM. NOTE: CONSUMER REPORTED PREVIOUS INCIDENT OVER NHTSA WEBPAGE (ODI REFERENCE NUMBER 750164).*AK THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 27, 2001WI

HAVE HAD THE FRONT BRAKE ROTORS REPLACED 4 TIMES. ON THE FOURTH TIME CHRYSLER SAID THIS IS THE LAST TIME THEY WOULD REPLACE THE ROTORS AND ARE WASHING THEIR HANDS OF IT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 26, 2001PA

ROTORS ARE WARPING AND HAVE BEEN REPLACED/RESURFACED TWICE. WHEN APPLYING BRAKES VEHICLE SHIMMIES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Latches/Locks/Linkages › Hood › Latch
Filed Dec 26, 2001CA

VEHICLE'S HOOD CAME CRASHING DOWN SUDDENLY AND WITHOUT ANY WARNING ON MY HEAD WHILE I WAS TRYING TO CHECK THE ENGINE OIL LEVEL. DEALER'S REPRESENTATIVE RATHER NON-CHALANT ABOUT IT. COULD CAUSE SERIOUS INJURIES AS HOOD IS HEAVY AND BULKY. I RARELY CHECK THE OIL LEVEL. DEALER'S SERVICE PEOPLE HAVE LIFTED THE HOOD A LOT MORE THAN I HAVE HAD DURING SERVICING. IS A DEFINITE SAFETY HAZARD. TOLD TO USE BROOM HANDLE TO PROP HOOD UP LIKE THE SERVICE TECHS DO AT THE DEALERSHIP. THERE SHOULD BE A FIX AND RECALL OF DEFECTIVE PARTS, ESPECIALLY WHEN DEALER SERVICE PERSONNEL ARE USING BROOM STICKS TO PROP THE HOOD UP TO PREVENT THE SUDDEN DROPPING OF THE HOOD.*AK

Power Train › Automatic Transmission
Filed Dec 19, 2001SC

WHEN PUTTING VEHICLE INTO REVERSE FROM PARK, THE ENGINE MAKES A VERY LOUD METAL TO METAL SOUND. DEALER SAID THAT THEY COULDN'T DUPLICATE PROBLEM SO THERE WAN'T ANYTHING THEY COULD DO. THIS HAPPENED THREE TIMES AND THE LAST TIME, THE POWER COMPLETELY FAILED ON THE VEHICLE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Dec 17, 2001CA

VEHICLE WAS STARTED UP WITH MOTOR RUNNING, THEN DOOR WAS OPENED, AND CONSUMER WAS STANDING ON OUTSIDE WHILE VEHICLE ROLLED IN REVERSE, CONSUMERS VHEICLE HIT 2 OTHER VEHICLES IN ITS PATHWAY. *AK CONSUMER STATED VEHICLE WAS PUT INTO PARK.*SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Dec 12, 2001NY

CLUNKS CONSTANTLY WHEN SHIFTING FROM PARK TO REVERSE, GOES IN EXCESS OF 13MPH AND THERE IS A ELECTRICAL PROBLEM. I AM ON MY THIRD BATTERY. IT'S BEEN TO 2 DEALERSHIPS NUMEROUS TIMES WITH THE PROBLEM NOT BEING RESOLVED, INCLUDING ARBITRATION!

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Dec 7, 2001TN

AFTER STARTING VEHICLE, IT JUMPED INTO REVERSE COLLIDING INTO A BUILDING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK *SLC

Steering › Hydraulic Power Assist System
Filed Dec 7, 2001AZ

POWER STEERING FAILED AND VEHICLE WAS DIFFICULT TO MANEUVER. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 6, 2001FL

IN MARCH OF 2001, I NOTICED THAT THERE WAS A SEVERE SHAKING WHEN I APPLIED THE BRAKES AT BETWEEN 45-55 MPH. NOT BEING ONE TO TAKE CHANCES, I TOOK MY JEEP IN TO HAVE IT CHECKED. THEY SAID THAT THE ROTORS NEEDED RESURFACING. THIS WAS DONE AT A COST OF OVER $200. ABOUT 2 MONTHS LATER, THE SAME THING HAPPENED. THIS TIME I TOOK IT TO A DEALERSHIP, THINKING THAT THEY MIGHT DO A BETTER JOB OF FIXING THE PROBLEM. THEY AGAIN RESURFACED THE ROTORS FOR $300+. THIS LASTED FOR ABOUT 4 MONTHS UNTIL NOVEMBER, WHEN THE SAME THING HAPPENED. THIS TIME IT HAPPENED WHILE MY WIFE WAS DRIVING AND NEARLY CAUSED AN ACCIDENT ON THE FREEWAY AS SHE WAS UNAWARE OF HOW THE BRAKES WOULD REACT. THIS TIME THEY SAID ALL MY BRAKES - FRONT AND BACK WERE SHOT AND I HAD THEM REPLACED AT A COST OF $600+. AT NO TIME DID CHRYSLER EVER MENTION THERE MIGHT BE SOMETHING WRONG. I ENDED UP TURNING THE VEHICLE BACK IN 4 MONTHS EARLY BECAUSE I DID NOT WANT TO GO THROUGH THAT AGAIN AND I HAD NO CONFIDENCE THAT IT WOULDN'T. I THOUGHT I JSUT HAD BAD LUCK UNTIL I STARTED RESEARCHING THIS ON THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT THIS AMONGST OTHER THINGS THAT HAD GONE WRONG WITH MY JEEP. THIS WAS THE MOST SERIOUS OF THOSE PROBLEMS BOTH SAFETY-WISE AND MONETARILY-WISE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 2, 2001VA

FRONT OEM ROTORS WARPED AFTER 6 MONTHS OF OWNERSHIP AND 7,000 MILES OF DRIVING. DEALER ADMITTED ONGOING PROBLEMS WITH ROTORS WARPING ON GRAND CHEROKEES. REFUSED TO REPLACE UNDER WARRANTY AND WOULD ONLY PERFORM REPAIRS WITH OEM PARTS. ROTORS SUBSEQUENTLY REPLACED WITH AFTERMARKET PERFORMANCE PARTS. MANUFACTURER BLAMES FAILURES ON WEIGHT OF VEHICLE AND DRIVING CONDITIONS. I'VE OWNED TWO SIMILAR WEIGHT FORD EXPLORERS DRIVEN UNDER THE SAME CONDITIONS FOR A COMBINED 200,000 MILES WITH NO ROTOR PROBLEMS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Dec 2, 2001VA

BRAKES ON MY JEEP HAVE BEEN A CHRONIC PROBLEM IN THAT THEY WEAR UNEVENLY AND THIS RESULTS IN A PULSING STOPPING ACTION. I UNDERSTAND THIS IS CALLED "BRAKE FADE." THE DEALER HAS REPAIRED THIS PROBLEM SEVERAL TIMES AND ADVISES THAT IT IS CHARACTERISTIC OF VEHICLES WITH FOUR WHEEL DRIVE. HOWEVER, I DO NOT CONSIDER THIS TO BE AN ACCEPTABLE CONDITION THAT I SHOULD HAVE TO BEAR FROM A SAFETY AND COST STANDPOINT. THIS PROBLEM AROSE EARLY ON IN THE LIFE OF THIS VEHICLE AND CONTINUES TO RECUR. SOME REPAIRS COVERED UNDER WARRANTY, BUT MORE RECENT REPAIRS HAVE NOT BEEN COVERED. DEALER'S ATTITUDE IS GOOD, BUT I WONDER IF CHRYSLER HAS MANY MORE OF THESE PROBLEMS WITH THE JEEP GRAND CHEROKEE.*AK

Suspension › Front › Stabilizer Bar
Filed Nov 30, 2001FL

DURING ACTIVATION OF BRAKE SYSTEM TRAVELING AT ANY SPEED THERE IS A PULSATION IN THE BRAKES, THERE IS A SQUEAKING NOISE, AND VEHICLE PULLS TO THE RIGHT. DEALERSHIP HAS EXAMINED VEHICLE THREE TIMES, AND FAILED TO REMEDY THE PROBLEM. BRAKE ROTORS AND FRONT STABILIZER BARS HAVE BEEN REPLACED.*AK CONSUMER STATED THERE WAS ALSO A POSSIBLE OIL LEAK, DEALER REPLACED THE TIE ROD TO PITMAN ARM AND THE REAL PINION SEAL, ALSO THE STEERING DAMPNER ASSEMBLY WAS REPLACED,AND THE ENGINE SURGES AT TIMES SOMETIMES HESITATES, ALSO THERE WAS A LEAK BEHIND THE DRIVER/REAR FLOORBOARD.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 30, 2001OH

CONSUMER WENT OUT TO START THE VEHICLE AND STOOD ON OUTSIDE OF VEHICLE, AND IT STARTED GRADUALLY ROLLING BACK IN REVERSE, HITTING PARKING GATE. CONSUMER WILL HAVE THE PROBLEM LOOKED AT.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 30, 2001CT

WHEN VEHICLE IS IN PARK IT AUTOMATICALLY JUMPS INTO REVERSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Vehicle Speed Control
Filed Nov 29, 2001FL

WHILE AT A STOP APPLIED BRAKES, CONSUMER HEARD A GRINDING NOISE. THEN, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER KEPT FOOT ON BRAKE, BUT COULD NOT STOP VEHICLE. HE HAD TO SHUT OFF ENGINE. VEHICLE AT DEALER AT THIS TIME. *AK DEALER STATES THAT THERE ARE NO PROBLEMS WITH THE VEHICLE. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 29, 2001IL

ROTORS WARPED EVERY 6-8000 MILES REPEATEDLY, ROTORS REPLACED EACH TIME BY DEALER BUT DID NOT SOLVE THE PROBLEM. DEALER NOW ASKS FOR "CUSTOMER PARTICIPATION" TO REPLACE ROTORS AGAIN, EVEN THOUGH HE MAKES NO ASSURANCES THAT THESE ROTORS WILL LAST LONGER THAN THE OLD ONES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 29, 2001IN

BRAKE ROTORS HAVE FAILED SEVEN TIMES SINCE VEHICLE WAS PURCHASED NEW. THE DEALERSHIP HAS EITHER TURNED OR REPLACED THE ROTORS SIX TIMES. SINCE THE VEHICLE IS NOW BEYOND 36,000 MILES, THE DEALERSHIP ALONG WITH CHRYSLER IS REFUSING TO FIX THE PROBELM (AT NO CHARGE). PRIOR TO THE VEHICLE REACHING 36,000 MILES, I ASKED IF THEY WOULD CONTINUE TO CORRECT THE PROBLEM ONCE THE VEHICLE WAS BEYOND 36,0000 MILES AND WAS ASSURED THAT THEY WOULD TAKE CARE OF THE PROBLEM SHOULD IT ARRISE AGAIN. SUCH IS NOT THE CASE. THEY ARE REFUSING TO FIX THE PROBLEM AT NO CHARGE. THE ROTORS HAVE BEEN A CHRONIC PROBLEM. AS FAR AS I AM CONCERNED, THE ROTORS HAVE NEVER BEEN FIXED CORRECTLY, OTHERWISE, I WOULDN'T CONTINUE TO EXPERIENCE THE FAILURES.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Nov 28, 2001OH

AFTER SHIFTING INTO REVERSE VEHICLE SUDDENLY ACCELERATED INTO HOUSE DECK . DEALER WAS NOTIFIED. *AK *SLC

Steering › Gear Box (other Than Rack and Pinion)
Filed Nov 27, 2001CT

STEERING WHEEL IS VERY LOOSE DUE TO DEFFECTIVE STEERING GEAR BOX. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 27, 2001CT

CONSUMER PUT CAR IN REVERSE, THEN IN DRIVE, AND VEHICLE HESITATED. THEN IT WENT FORWARD. CONSUMER TOOK VEHICLE TO DEALER, AND THEY REPLACED TRANSMISSION. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Driveline › Driveshaft
Filed Nov 27, 2001CT

THEERE WAS A CLUNKING NOISE WHEN STOPPING. CONSUMER TOOK VEHICLE TO DEALER, AND THEY REPLACED DRIVESHAFT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 27, 2001MI

WHILE DRIVING VEHICLE STOPPED AT RED LIGHT AND ENGINE COMPLETELY SHUTDOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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