Page 18 of 33 · complaints 851–900 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Suspension › Front
Filed Mar 25, 2002PA

VEHICLE CONTINUES TO PULL RIGHT AFTER 2 ALIGNMENTS. RANDOM, LOUD MECHANICAL CLUNK COMING FROM RIGHT UNDERSIDE WHEN GOING OVER SMALL BUMPS OR DROP-OFFS. BRAKE PEDAL SHUDDERS AGAIN AFTER HAVING ROTORS REPLACED FIRST, THEN MORE RECENTLY LAPPED VIA ON-VEHICLE LATHE. STEERING TICKS / CLUNKS AT RANDOM. MOAN FROM UNDER HOOD WHEN TURNING AT SLOW SPEEDS. ACRID WHITE SMOKE FROM UNDER LEFT HOOD GETTING INTO PASSENGER COMPARTMENT WHEN SPINNING 4-WHEELS IN SNOW.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 22, 2002IA

WHILE APPLYING BRAKES AND WITHOUT WARNING, THE FRONT END OF VEHICLE WOULD SHAKE VIOLENTLY, CONSUMER HAD TO REPLACE THE BRAKES 3-4 TIMES. *AK. CONSUMER STATED THE ROTORS HAD TO BE REPLACED 3 TIMES.*JB

Power Train › Automatic Transmission
Filed Mar 22, 2002IA

WHILE PICKING UP VEHICLE AT DEALERSHIP FROM BRAKE SERVICE AND UPON LEAVING PARKING LOT AT ABOUT 20 MPH, VEHICLE STALLED. CONSUMER RETURNED TO DEALERSHIP, AND MECHANIC STATED TRANSMISSION HAD TO BE REBUILT. *AKCONSUMERS MAIN COMPLAINT IS ABOUT THE BRAKE/ROTORS WHICH HAVE BEEN GROUND AND REPLACED 3 TIMES IN LESS THAN THREE YEARS. *JG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 18, 2002VA

WHILE DRIVING 55-60 MPH, APPLIED BRAKES AND VEHICLE STARTED TO SHAKE. MECHANIC STATED ROTORS NEEDED TO BE REPLACED. MANY JEEPS WERE EXPERIENCING THESE PROBLEMS. *AK THE ROTORS WERE TURNED OR REPLACED THREE TIMES. *YH

Steering › Gear Box (other Than Rack and Pinion)
Filed Mar 15, 2002DE

DAIMLER CHRYSLER HAS BEEN AWARE OF THESE PROBLEMS, BEEN ON TSB SOFTWARE , BUT NO RECALL BUT I HAVE BEEN CONTINUED TO BE MISLEAD AND NOW, I WILL PROCEED WITH EITHER THE LEMON LAW OR ARBITRATION AT THIS POINT. FOR A VEHICLE THAT COST $33,000 YOU WOULD NOT OF EXPECTED THESE TYPES OF PROBLEMS, AND WHEN THEY OCCUR CHRYSLER SHOULD OWN UP TO ITS RESPONSIBILITIES AND FIX THE ISSUES, CUSTOMERS HAVE BEEN MISLEARD IN THINKING THERE GETTING A RELIABLE AND DEPENDABLE VEHICLE AND WITH THIS LAST PROBLEM I HAVE ENCOUNTER , THERE NEEDS TO BE SOME JUSTICE AND COMPENSATION FOR WHAT I HAVE TO PAY OUT , BUT YET I CONTINUE TO PAY MY MONTHLY PAYMENTS .NO SAFETY DEFECT MENTIONE DIN SUMMARY. *AK

Power Train › Driveline › Driveshaft
Filed Mar 15, 2002NY

DRIVESHAFT IS BINDING. THIS IS THE SECOND SHAFT TO NEED REPLACING. THE 1ST OCCURRED AT 27000 MILES, AND WAS REPLACED UNDER WARRANTY.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Mar 13, 2002CA

VEHICLE WAS IN PARK INSIDE OF A PARKING LOT, CONSUMER GOT OUT OF VEHICLE FOR A FEW MINUTES, LATER THE VEHICLE JUMPED OUT OF GEAR, AND HIT A POLE.*AK CONSUMER STATES THE ACCIDENT CAUSED DAMAGE TO PASSENGER SIDE OF THE VEHICLE, REAR BUMPER AND SIDE DOOR. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 12, 2002FL

ROTORS HAVE WARPED AFTER ABOUT 7000 TO 8000 MILES RESULTING IN LURCHING WHEN TRYING TO STOP VEHICLE. FRONT ROTORS HAVE BEEN REPLACED TWICE AND ALL ROTORS RESURFACED 4 TIMES BY DEALER, 3 TIMES UNDER WARRANTY AND 3 TIMES AT MY EXPENSE. AS ROTORS GET BAD, STOPPING DISTANCES INCREASE AND VEHICLE IS DIFFICULT TO CONTROL WHEN STOPPING FROM HIGHWAY SPEEDS. VEHICLE HAS ONLY BEEN DRIVEN IN FLORIDA, AND HAS NOT BEEN DRIVEN IN SALT WATER OR OFF-ROAD. FIRST PROBLEM REPORTED TO DEALER WHEN VEHICLE WAS 8 MONTHS OLD AND HAD 9294 MILES ON ODOMETER. THE PROBLEM RECURRED AGAIN, EACH TIME, APPROXIMATELY 7000 TO 9000 MILES FOLLOWING THE LAST BRAKE SERVICE.*AK

Structure › Body › Door
Filed Mar 6, 2002MN

WEATHER STRIPPING IS SHRINKING AROUND DOORS AND CAUSING AIR TO LEAK IN WHILE DRIVING, MANUFACTURER WAS NOTIFED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Mar 6, 2002IN

WHEN APPLYING BRAKES VEHICLE WOBBLES AS IT SLOWS DOWN. BRAKES GRAB AND RELEASE. VEHICLE HAS BEEN SEEN 3 TIMES BY DEALER, BUT PROBLEM STILL EXISTS. *AK CONSUMER STATED THE FRONT ROTORS AND PADS WERE REPLACED AT 9497 MILES, AND ROTORS WERE TURNED AT 15,863 AND NOW VEHICLE NEEDS BRAKE WORK AGAIN.*YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 5, 2002FL

STEERING PROBLEM WOULD OCCUR WHEN BRAKES WERE APPLIED. VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER OF FRONT BRAKE ROTOR FAILURE.*AK. DEALER WOULD NOT CORRECT PROBLEM UNDER WARRANTY, CONSUMER TOOK VEHICLE TO TO A REPAIR FACILITY WHERE THE ROTORS AND PADS WERE REPLACED BECAUSE OF EXTENSIVE DAMAGE. CONSUMER IS SEEKING REIMBURSEMENT. *JG

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 5, 2002CT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 5, 2002OH

THE FRONT BRAKE ROTORS ON THIS VEHICLE HAVE WARPED FOUR TIMES. THE FIRST OCCURRED JULY 1999 AT 6125 MILES, THE ROTORS WERE TURNED ON THE VEHICLE AT THIS TIME. THE SECOND INSTANCE OCCURRED OCTOBER 2000. THE FRONT ROTORS AND PADS WERE REPLACED AT THIS TIME. THE THIRD OCCURENCE CAME AT 32,460 MILES IN AUGUST 2001. THE FRONT ROTORS WERE TURNED AT THIS TIME. THE BRAKES BEGAN TO CHATTER AGAIN AT AROUND 38,000 MILES AND ARE GETTING PROGRESSIVLY WORSE. THERE HAS TO BE SOMETHING WRONG WITH EITHER THE DESIGN OF THIS BRAKING SYSTEM, OR THE MATERIAL USED IN THE MANUFACTURE OF THE BRAKE ROTORS. FOUR TIMES IN 39,000 MILES SEEMS TO BE A HIGH INCIDENCE FOR A VEHICLE USED ONLY FOR COMMUTING. THE DEALER WAS VERY GOOD ABOUT TAKING CARE OF THE FIRST THREE INCIDENCES UNDER WARRANTY. I DOUBT IF THIS WILL CONTINUE NOW THAT THE WARRANTY HAS RUN OUT, AND THE EXTENDED WARRANTY DOES NOT COVER BRAKES.*AK

Power Train › Driveline › Differential Unit
Filed Mar 4, 2002MD

A HUMMING NOISE IS COMING FROM WHEEL. REAR DIFFERENTIAL IS CAUSING HEAT TO BUILD UP, AND VIBRATION NOISE.*AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 4, 2002IL

ROTORS ARE SHOT AND IT SEEMS I'M NOT THE ONLY ONE, 4 WHEEL DRIVE WILL NOT DISENGAGE EVEN AFTER I SHIFT IT OUT OF 4 WHEEL DRIVE (LARGE POPPING NOISE WHEN IT DOES DISENGAGE). REAR WIPER WORKS SOMETIMES AND OTHERTIMES IT WON'T. NOW I'M BEING TOLD THE TRANSFER CASE IS LEAKING AND NEEDS TO BE REPLACED (SEAL AND SHAFT). AT 53,000 MILES THESE ITEMS SEEM RIDCULOUS. I'VE CHECKED AROUND ON THE INTERNET AND IT SEEMS LIKE OTHERS HAVE THE SAME PROBLEMS.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 1, 2002CA

WHEN NEW ...FRONT SHUDDER-TRANSFER CASE SEAL LEAKS...REPAIR 4 TIMES-TRANSFER CASE WHINE AND GRIND...DEALER CHECKED AND REPORTED NO TROUBLE FOUND SEVERAL TIMES...FINALLY FAILED AFTER WARRANTY AT MY COST OF $1700 TO REPAIR-REAR END REPAIRED 4 TIMES AND PROBLEM TURNED OUT TO BE FRICTION MODIFIERS IN QUADRA DRIVE SYSTEM-FRONT ROTORS TURNED TWICE AT MY EXPENSE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 1, 2002PA

ROTORS KEEP WARPING EVERY 6000 TO 1000 MILES. DAIMLER CHRYSLER WILL NO LONGER REPAIR/REPLACE THE ROTORS. THIS IS A SAFETY ISSUE. THE STEERING WHEEL VIBRATES WILDLY AND YOU HAVE TO HOLD ON AND I'M SURE IT IS NOT BRAKING PROPERLY DUE TO THE WARPAGE. THEY CONTINUALLY GET WORSE UNTIL YOU CANNOT DRIVE THE JGC UNTIL THEY ARE REPLACED. THERE WAS AN EARLIER RECALL ON THESE AND DAIMLERCHRYSLER HAS NOT FIXED THE PROBLEM. THEY SHOULD BE MADE RESPONSIBLE FOR THE ROTORS UNTIL THEY COORECT THE PROBLEM. THE RECALL SHOULD CONTINUE ON EVERY JGC UNTIL THEY FIX THE PROBLEM. THEY SHOULD NOT BE ALLOWED TO PUSH THE REPLACEMENT COST OF REPLACING THE ROTORS OFF ONTO THE CONSUMER.THEY SHOULD NOT BE ALLOWED TO PUT THESE VEHICLES ON THE ROAD UNTIL THIS IS FIXED OR THEY ARE MADE FULLY RESPONSIBLE FOR THE REPLACEMENT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 27, 2002MD

WHILE DRIVING THERE WAS LOTS OF VIBRATION AND NOISE UPON BRAKING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 21, 2002CA

ROTORS WARPED AT UNDER 10,000 MILES. DEALERSHIP DID NOT REPLACE BUT RESURFACED AND IN ANOTHER 8,000 MILES SAME PROBLEM OCCURRED. DEALERSHIP WOULD NOT ACCEPT FULL RESPONSIBILITY FOR INHERENT DEFECT.*AK

Engine and Engine Cooling › Engine
Filed Feb 20, 2002SC

VEHICLE NOT RUNNING PROPERLY. IT LOST COMPRESSION. MECHANIC REPLACED CYLINDER IN ENGINE.*AK

Suspension › Rear
Filed Feb 19, 2002AZ

VEHICLE WAS MAKING A LOUD NOISE. TOOK IT TO DEALER WHO INDICATED REAR END WENT OUT ON VEHICLE. *AK CONSUMER STATES THAT CARRIER BEARINGS AND PINION BEARINGS ORIGINALLY FAILED AT 64000 MILES AND FAILED AGAIN AT 94000. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 19, 2002NJ

I PARKED CAR IN A PARKING SPACE; PUT CAR IN PARK; AS I WAS LOOKING IN MY HANDBAG I HEARD A CRASH.MY CAR HAD BACKED UP AND HIT A CAR IN THE NEXT AISLE. I THEN COULD NOT GET THE CAR OUT OF GEAR OR SHUT THE CAR OFF. THE MANAGER OF THE STORE ALSO COULD NOT GET THE CAR OUT OF PARK OF REMOVE THE KEY. THE POLICE OFFICER WAS ABLE TO DO THIS AND SAID THAT MY CELL PHONE CHARGER CORD STOPPED THE CAR FROM ENGAGING TOTALLY IN PARK. I PLAN TO DISPUTE THIS BECAUSE I CANNOT RECREATE THIS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 18, 2002OH

BOTH FRONT BRAKE ROTORS HAVE BEEN REPLACED 3 TIMES. THE REAR ROTORS HAVE BEEN BEEN REPLACED 2 TIMES. THE FRONT ROTORS ARE BEING REPLACED EVERY 8,000 MILES ON THE AVERAGE. THIS IS A SERIOUS FLAW IN BRAKE ROTORS. CHRYSLER NEEDS TO REDESIGN THE ROTORS WITH SLOTS AND/OR A DIFFERENT MATERIAL.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 16, 2002OH

BRAKES HAVE REACURRING WARPED ROTORS - ON 4TH SET OF FRONT ROTORS. BRAKES PRODUCE SEVERE SHIMMY WHEN BRAKING AT FREEWAY SPEEDS SIDE TO SIDE MOTION OF STEERING WHEEL AT ALL SPEEDS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Feb 16, 2002OH

PLACED IN PARK/EXITED CAR/CAR ROLLED AND DID NOT STOP/RECHECKED PARK POSITION & CONFIRMED THAT CAR WAS IN PARK, HOWEVER CAR STILL ROLLED & DID NOT STOP UNTIL BRAKES APPLIED. CALLED DEALER AND WAS TOLD TO USE PARKING BRAKE. DEALER DID NOT HAVE ANY OTHER INFORMATION ON PROBLEM. CAR TO GO TO TRANSMISSION SHOP TO DETERMINE DEFECT. PLAN TO SAVE ALL REPAIRED PARTS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 15, 2002IL

FRONT ROTORS HAVE BEEN REPLACED 3 TIMES. REAR ROTORS ONCE DUE TO VIBRATION AND SHAKING OF VEHICLE WHEN APPLYING BRAKES. *AK

Power Train › Automatic Transmission
Filed Feb 15, 2002MI

WE HAVE HAD CONSISTANT PROBLEMS WITH THE TRANSMISION. IT HAS BEEN IN THE SHOP 4 TIMES SO FAR, AND THEY CAN'T SEEM TO FIND A PROBLEM. MY DAUGHTER IS DRIVING THIS CAR, AND SHE HAD TO DRIVE BACK FROM CHICAGO (300) MILES WITH THE SELECTOR IN NEUTRAL IN ORDER FOR IT TO ENGAGE. I TOOK IT BACK TO THE SHOP, AND THEY COULDN'T FIND ANYTHING WRONG. THIS IS A LEASED CAR THAT IS DUE IN OCT. 2002, AND IF I COULD, I WOULD RETURN IT NOW. THIS CAR IS A MAJOR CONCERN WITH ME, AND BOTH THE DEALER AND CHRYSLER SEEM TO IMPLY THAT NOTHINGS WRONG WITH IT. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 15, 2002IL

SEVERE SHIMMY WHEN APPLYING BRAKES AT SPEEDS > 8 MPH. DEALER REPLACED ROTORS 1/11/01 @ 15K MILES - I PAID FOR ROTORS, DEALER PAID LABOR. SERVICE MANAGER TOLD ME TODAY THAT 30% OF JEEP CUSTOMERS WORLDWIDE HAVE THIS PROBLEM; 50% OF OWNERS IN MIDWEST. TOLD ME THAT SINCE I HAVE ALREADY PAID ONCE, JEEP WILL PAY FULL COST THIS TIME. ALSO INDICATED THAT SINCE IT WAS NOT "SAFETY RELATED" (I.E. THE CAR STILL STOPS) NO RECALL HAS EVER BEEN ISSUED.*AK

Power Train › Driveline › Differential Unit
Filed Feb 15, 2002KY

DIFFERENTIAL HAS GONE OUT 3 TIMES, LAST TIME PAST THE WARRANTY, NEED HELP WITH THIS EXPENSE LEMON.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 15, 2002IN

SINCE BUYING THIS VEHICLE IN 1999, I HAVE HAD TO REPLACE THE ROTORS OR HAVE THEM TURNED AT LEAST 2-3 TIMES PER YEAR. I HAVE TALKED TO MANY PEOPLE ABOUT THIS PROBLEM. I HAVE EVEN TALKED TO JEEP TECHNICIANS. EVERYONE TELLS ME THAT JEEP HAD A BAD BATCH OF METAL IN 1999. IF THIS IS TRUE, WHY DO THEY NOT RECALL ALL 1999 JEEPS? I KNOW THAT IT TAKES A CERTAIN AMOUNT OF COMPLAINTS OR ACCIDENTS BEFORE SOMETHING IS DONE. FOR NOW I QUESS THAT I CAN ONLY HOPE FOR THE NHTSA TO GET THE BALL ROLLING. IT WOULD BE MUCH APPRECIATED BY ALL 1999 JEEP GRAND CHEROKEE OWNERS.*AK

Power Train › Automatic Transmission
Filed Feb 14, 2002MI

THE TRANSMISSION COMPLETELY STALLED WITHIN ONE MONTH FROM DATE OF LEASE. THE TRANSMISSION WAS OVERHAULED; HOWEVER, THE TRANSMISSION CONTINUED TO SHIFT ROUGHLY. THE CAR WAS TAKEN TO THE DEALER 2 MORE TIMES, IN WHICH THE DEALER MADE ADJUSTMENTS ONCE. THE TRANSMISSION CONTINUED TO SHIFT ROUGHLY (I.E. THERE WAS JERKY MOTION WITH A CLUNK BETWEEN SHIFTS). THE CAR WAS RETURNED TO THE DEALER, IN WHICH THE DEALER INDICATED NO PROBLEM. THE PROBLEM WITH THE TRANSMISSION HAS WORSEN. CURRENTLY, THERE IS LONG STALL BEFORE SHIFTING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 13, 2002NJ

BRAKE ASSEMBLY OVERHEATS CAUSING WARPAGE OF ROTORS AND SUBSEQUENT STEERING SHUDDER . ROTORS ARE WARPING EVERY 10,000 MILES. DEALER HAS TRIED TO CORRECT PROBLEM WITH ONE REPLACEMENT AND THREE MACHINING APPLICATIONS, TWO CONCURRENT. DEALER HAS ADMITTED THIS HAS BEEN A CONSTANT PROBLEM IN GRAND CHEROKEES AND HAS REFUNDED MONEY FOR LAST TWO BRAKE REFACINGS, BUT CANNOT GUARANTEE THE PROBLEM WILL NOT PERSIST. CHRYSLER HAS NOT BEEN HELPFUL OR SENT TECHNICAL REPRESENTATIVE TO INVESTIGATE. I BELIEVE THIS IS BEYOND THE ABILITY OF THE SERVICE DEPARTMENT TO SOLVE. I FEEL THIS IS A SAFETY ISSUE BECAUSE THE SHUDDER BECOMES VIOLENT AT HIGHWAY SPEEDS WHEN BRAKING AND VEHICLE COULD LOOSE DIRECTIONAL STABILITY . THIS IS ONLY ONE OF MANY FAULTS WITH THIS VEHICLE (OTHERS THE DEALER HAS CORRECTED, TO THEIR CREDIT).

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 12, 2002OH

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Driveline › Differential Unit
Filed Feb 11, 2002VA

CONSUMER HEARD A GRINDING NOISE WHILE DRIVING VEHICLE. DEALER DETERMINED REAR DIFFERENTIAL HAD TO BE REPLACED. WHEN LEAVING DEALERSHIP AFTER REPAIR WAS DONE, CONSUMER HEARD THE SAME GRINDING NOISE. ON 30 JAN, 2001 FRONT DIFFERENTIAL WAS REPLACED.*AK *YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 11, 2002NY

BRAKES CONTINUE TO FAIR AND SHAKE UNCONTROLLABLY WHEN APPLYING BRAKES ON HIGHWAY. THIS SEEMS TO OCCUR APPROX. EVERY 3 MONTHS. *AK

Air Bags › FrontalCrash1 injured
Filed Feb 11, 2002NJ

MY JEEP WAS HIT BY OTHER CAR @ 50-60MPH-PARTIAL FRONTAL HIT. JEEP KNOCKED BACK 10'. I BROKE RIBS & PERMANENT KNEE DAMAGE & PULMONARY EMBOLIS. PARTIAL FRONTAL HIT! OTHER CAR ON MY SIDE OF STREET!DRIVER AIR BAG DIDN'T DEPLOY!*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 9, 2002VA

TOOK DELIVERY NEW 3/11/1999. ON 2/10/200, @ 5400 MILES, DEALER PERFORMED SB 05-002-99, WHICH I THINK WAS TURNING THE FRONT ROTORS. ON 9/30/2000, @10,382 MILES, DEALER PERFORMED SB 05-01-00, FRONT ROTOR AND PAD REPLACEMENT. ON 7/2/2001, @ 14,768 MILES, DEALER TURNED FRONT ROTORS. ON 2/7/2002, @ 20,804 MILES, DEALER REPLACED FRONT ROTORS. EVERY 5000 MILES, THE FRONT ROTORS HAVE DEVELOPED UNACCEPTABLE LATERAL RUNOUT. THIS VEHICLE IS STILL ON ITS ORIGINAL TIRES (AND THEY LOOK PRETTY GOOD), BUT ITS THIRD SET OF FRONT BRAKE ROTORS. DEALER REPORTS CHRYSLER REP SAYS THIS IS THE LAST "GOOD WILL" BRAKE REPAIR ON MY VEHICLE. THIS IS A DESIGN PROBLEM. IT IS A SAFETY ISSUE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 8, 2002VA

CONSUMER STATED WHEN APPLYING BRAKES, THE VEHICLE WILL VIBRATE, CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER INDICATED THE ROTORS WERE WARPED.*AK. ALSO THE REAR TAILLIGHT LENS WAS BROKE, THE LUG NUT COVERS WERE REPLACED.*SLC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 8, 2002AL

VEHICLE HAS SEVERAL JERKS WHEN DECELERATING AND ACCELERATING. BRAKE ROTORS(4) HAD TO BE REPLACED. BRAKE PADS ALSO HAD TO BE REPLACED. U-JOINT REPLACED. RING GEAR AND PINION PROBLEMS. TRANSMISSION JERKING. SUNROOF VIBRATIONS WHEN SUNROOF IS OPEN. OVERALL A NIGHTMARE OF A VEHICLE PURCHASE. *AK

Seat Belts › Front › Buckle Assembly
Filed Feb 8, 2002WA

ON 10/31/2001, I TOOK MY JEEP IN TO MY LOCAL DEALER IN RESPONSE TO DAIMLERCHRYSLER RECALL NOTICE #978. THE WORK WAS DONE SATISFACTORILY; HOWEVER, THE REPLACEMENT PARTS THAT WERE INSTALLED FOR THIS RECALL ARE NOT ACCEPTABLE. THE NEW SEATBELT BUCKLE THAT WAS INSTALLED IS SIGNIFICANTLY INFERIOR TO THE ORIGINAL EQUIPMENT. THE FLAP OF THE BUCKLE IS CHEAP AND ITS POOR DESIGN CAUSES THE FABRIC BELT INVARIABLY TO "ROLL" (I.E., TO DOUBLE-UP ON ITSELF INSIDE THE OPENING IN THE METAL FLAP) WHEN THE SEATBELT IS REMOVED. THIS ROLLING INTERFERES WITH THE PROPER DEPLOYMENT AND RETRACTION OF THE BELT. WORSE YET, THIS ROLLING WILL INEVITABLY LEAD TO FRAYING AND WEAKENING OF THE BELT'S FABRIC. I HAVE ALREADY NOTICED THE BEGINNINGS OF THE DETERIORATION OF THE FABRIC. A FRAYED SEATBELT IS A SERIOUS SAFETY HAZARD -- "AN ACCIDENT WAITING TO HAPPEN".*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Feb 5, 2002WI

BRAKES ARE PULSATING WHEN APPLIED. BRAKES AND PADS HAVE BEEN CHANGED FOUR TIMES WITHIN PAST THREE YEARS. PADS WEAR FAST, AND PUT TOO MUCH PRESSURE ON THE ROTORS. DEALER HAS BEEN NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 5, 2002NJ

A VIBRATION CAN BE FELT IN THE BRAKE PEDAL WHEN BRAKES ARE APPLIED AT ANY SPEED. DEALER HAS YET TO BE CONTACTED. *AK CONSUMER STATED WHEN COMING TO A STOP AT HIGHWAY SPEED, THE STEERNG WHEEL VIBRATES, DEALER INFORMED CONSUMER THAT THE FRONT ROTORS WERE OUT OF ROUND, DRIVER SIDE SEAT BELT COVER SNAPPED OFF.*SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 4, 2002CA

VEHICLE CUTS OFF INTERMITTENTLY WHILE DRIVING AT HIGHWAY SPEEDS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 4, 2002GA

DROVE CAR IN GARAGE, LEFT RUNNING, PLACED IN PARK WITH DOOR OPEN. CAR JUMPED INTO REVERSE BACKED ITSELF UP, CRASHING INTO HOUSE. DAMAGE TO LEFT DOOR AND FENDER, PLUS HOUSE DAMAGE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 3, 2002TX

I AM GOING TO HAVE TO TAKE MY JEEP IN TO THE DEALER FOR THE FIFTH TIME FOR WARPED ROTORS! ROTORS HAVE WARPED EVERY 6 MONTHS OR AROUND 6OOO MILES CAUSING SEVERE VIBRATION OF THE STEERING WHEEL AND LOSS OF CONTROL. NOTHING DEALER HAS TRIED IS WORKING(RESURFACING AND ROTOR REPLACEMENT). PLEASE GET JEEP TO RECALL AND FIX PROBLEM, OTHERWISE MY VEHICLE IS IN THE SHOP EVERY SIX MONTHS. SOMETHING NEEDS TO BE DONE JUST FROM LOOKING AT THE SHEER VOLUME OF SIMILAR COMPLAINTS. THIS PROBLEM IS A HAZARD WHEN STEERING SHAKES SO VIOLENTLY IT IS HARD TO CONTROL. GRAND CHEROKEE OWNERS ARE PLEADING FOR HELP!*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 31, 2002MD

BRAKE ROTORS WILL WARP AND CAUSE VIBRATION IN VEHICLE, AND PARTICULATRLY, IN STEERING COLUMN, MORE SEVERE AT HIGHER SPEEDS, EVERY 6,000 TO 8,000 MILES. DEALERSHIP HAS EXAMINED VEHICLE ELEVEN TIMES AND, REPLACED/ RECUT ROTORS FIVE TIMES. SERVICES PERFORMED BY DEALERSHIP DID NOT EFFECTIVELY PREVENT ROTORS FROM WARPING AGAIN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jan 31, 2002NH

THE VEHICLE VIOLENTLY SHIMMIED WHEN BRAKING. THE DEALER HAS BEEN CONTACTED. *AK SCC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 31, 2002PA

ONE YEAR AFTER FRONT BRAKE ROTOR WARPAGE AND ROTOR REPLACEMENT, FRONT BRAKE ROTORS ARE WARPED AGAIN. CURRENT MILEAGE IS 41203. ROTORS HAVE WARPED AFTER ONLY 10,000 MILES AND LESS THAN ONE YEAR. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 30, 2002CA

WHILE DRIVING 50 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE VIBRATES AND BRAKES PULSATE, DEALER INFORMED CONSUMER THE PADS WERE NOT EFFICIENT OF GOVERNMENT REQUIREMENT, FEET ARE LEFT ON BRAKES AFTER STOPPING CAUSING THE DISCS TO WARP, THE DISKS WERE CHECKED AND THEY WERE NOT WARPED, THERE COULD BE ANOTHER PART WITHIN THE ABS CAUSING THE PROBLEM. *JG *AK

Tires › Sidewall
Filed Jan 30, 2002SC

SIDEWALL OF TIRE BLEW OUT GOING DOWN A MOUNTAIN HIGHWAY. NO TREAD PUNCTURE JUST MASSIVE BLOWOUT OUT TIRE THAT HAD BEEN REPLACED ONLY 5 MONTHS EARLIER. THE OTHER TIRES WERE THE SAME MODEL BUT ORIGINAL EQUIPMENT. BECAUSE OF WHERE THIS BLEW OUT, MY SON AND I COULD HAVE BEEN KILLED. *AK (TIRESIZE: P225/75R16)

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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