Page 17 of 33 · complaints 801–850 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 6, 2002RI

PULSATING AND VIBRATION WHEN APPLYING BRAKES AT HIGHWAY SPEED, FRONT ROTORS WERE REPLACED AT 15000 MILES AND AGAIN AT 40000 MILES DUE TO BEING WARPED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 6, 2002CA

WHILE APPLYING BRAKES AT ANY SPEED, THE STEERING WHEEL WOULD VIBRATE HARD. DEALER HAS REPAIRED AND REPLACED ROTORS TWICE. CONSUMER NOTICED PROBLEM RETURNING EVERY 6-8 THOUSAND MILES. *AK *YH

Seats › Front Assembly › Power Adjust
Filed Apr 30, 2002CA

DRIVER'S SIDE POWER ADJUSTING SEAT HAS BROKEN, ALLOWING MOVEMENT IN THE SEAT WHILE DRIVING. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 30, 2002MA

ENGINE WAS RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARDS. CONSUMER WAS ABLE TO JUMP IN AND SHUT OFF ENGINE. EXTENSIVE DAMAGE TO VEHICLE, OPEN DOOR GOT STUCK ON A PARKED VEHICLE, NO INJURIES.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 30, 2002AZ

THE BRAKES PULSATE DRAMATICALLY WHE APPLYING BRAKES STEADILY ABOVE 50MPH. THIS STARTED AT 23,000 MILES,REPORTED AT 30,000 MILES-NO WORK DONE, REPORTED AGAIN AT 32,000 MILES,REFACED BOTH FRONT ROTORS-WARPED. REPORTED SAME PULSATING AT OVER 50 MPH 37,748 MILES-REFACED BOTH FRONT ROTORS. IN CHECKING YOUR WEB SITE THERE ARE DOZENS OF COMPLAINTS ALONG THESE SAME LINES, ABNORMAL VIBRATIONS/ PULSATING FROM BRAKES WHEN BRAKING OVER 50MPH. THIS CONDITION IS EITHER FAULTY MATERIALS AND/OR BAD ENGINEERING. IF NOT CORRECTED BY MFG. SERIOUS ACCIDENTS WILL RESULT WHICH COULD HAVE BEEN AVOIDED. CHRYSLER IS AWARE OF THESE COMPLAINTS AND KNOWS THAT THIS REPEATED PROBLEM IS NOT WITHIN THE NORMAL, ACCEPTABLE RANGE OF PERFORMANCE, BUT THEY TRY TO DENY THEY HAVE A SERIOUS PROBLEM WHICH NEEDS CORRECTING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 27, 2002MN

BRAKE ROTORS CONTINUALLY WARP WITH LOW MILES,REPLACED 3 TIMES ,NOW @ 44400 MILES. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Apr 23, 2002VA

VEHICLE WAS PARKED AND ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY KICKED INTO REVERSE AND TOOK OFF, 2 YOUNG CHILDREN INSIDE. VEHICLE ENDED UP IN A DITCH, NO INJURIES. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK THE VEHICLE HAS LONG CRANK TIME WHEN COLD DUE TO FUEL UPMP MODULE FAILURE. THE RIGHT FRONT WINDOW MULFUNCTIONS BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. YH

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 23, 2002VA

PLASTIC GAS TANKS ARE WARPING AND SEPARATING FROM FUEL PUMP, CAUSING FUEL SPILLAGE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Apr 23, 2002TX

VEHICLE WAS SITTING IN PARK WITH ENGINE RUNNING, WHEN SUDDENLY VEHICLE TOOK OFF IN REVERSE, AND HIT A MOVING VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 22, 2002PA

WHEN DRIVING AT HIGHWAY SPEEDS, CONSUMER WILL APPLY THE BRAKES AND THE WHOLE FRONT END OF THE VEHICLE WILL START TO SHAKE VIOLENTLY, ROTORS ON VEHICLE HAVE WARPED SEVERAL TIMES, CONTACTED MANUFACTURER, AND THE MANUFACTURER WAS NOT WILLING TO DO ANYTHING. *TT

Vehicle Speed Control
Filed Apr 21, 2002IL

THERE IS A RANDOM FEELING DURING ACCELERATION AND STAND-STILL OF WHICH FEELS LIKE A DOWN-SHIFTING BENEATH THE SUV. I HAVE HAD IT LOOKED AT BY SEVERAL DIFFERENT DEALERS AND THEY ALL JUST GIVE ME THE 'RUN-AROUND'. I THINK THERE IS SOMETHING WORKNG AND NO ONE WANTS TO FIX IT BECAUSE IT MIGHT PROVE COSTLY.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 18, 2002MA

CONSUMER STATES THAT SINCE DATE OF PURCHASE THE CONSUMER HAS HAD THE ROTORS REPLACED FOUR TIMES AND THE PROBLEM CONTINUES. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING. NLM

Service Brakes, Hydraulic › Foundation Components
Filed Apr 18, 2002FL

CONSUMER STATES THAT WHEN BRAKES ARE APPLIED BRAKE PEDAL PULSATES AND THE STEERING WHEEL VIBRATES. THE DEALER HAS REPLACED THE FRONT ROTOR AND BRAKE PADS TWICE AND THE PROBLEM HAS REOCCURRED. NLM

Service Brakes, Hydraulic › Foundation Components
Filed Apr 18, 2002FL

CONSUMER STATES THAT AT 45 MPH AND HIGHER WHEN ACCELERATING AND DECELERATING THERE IS SHIMMING AND VIBRATION IN THE STEERING WHEEL THE DEALER HAS TURNED THE ROTORS TWICE AND CHANGED THE PADS ONCE AND THE PROBLEM HAS REOCCURRED. NLM *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 18, 2002KS

ROTORS WARP EVERY 8000 TO 9000 MILES. THIS CAUSES SEVERE SHAKE IN STEERING WHEEL AT ALL SPEEDS BUT IS VERY BAD IF YOU HAVE TO BREAK AT HIGHER HIGHWAY SPEEDS. FEELS LIKE VEHICLE IS GOING TO GO OUT OF CONTROL. HAVE HAD ROTORS REPLACED OR TURNED 4 TIMES. NO SOLUTION HAS WORKED TO-DATE.*AK

Power Train › Axle Assembly › Axle Shaft
Filed Apr 18, 2002MI

BEARINGS WHERE BAD IN THE DIFFERENTIAL, MECHANIC SAID TOO MUCH TENSION ON THE SPRING WEARING BEARINGS OUT. DEALER COMMENTED ON HAVING MANY OCCURRENCES OF THIS SAME PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 17, 2002MA

WHILE APPLYING THE BRAKES THE STEERING WHEEL SHAKES DUE TO FAULTY FRONT ROTORS, THE ROTORS HAVE BEEN REPLACED 4-5 TIMES. NLM

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 16, 2002FL

STEERING WHEEL VIBRATES WHEN APPLYING BRAKES AT 35-40 MPH AND HIGHER.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Apr 16, 2002FL

WHILE LEAVING VEHICLE IN PARK AND IDLE VEHICLE SLIPPED INTO REVERSE, AND WENT ACROSS THE STREET, STOPPED WHEN HITTING A TREE.*AK

Suspension › Front › Stabilizer Bar
Filed Apr 16, 2002FL

WHEN APPLYING BRAKES STEERING WHEEL WOULD START TO VIBRATE. AFTER CONTACTING A MECHANIC, HE INDICATED THAT STABILIZER BAR NEEDED TO BE REPLACED.*AK

Suspension
Filed Apr 15, 2002FL

VEHICLE PULLS TO EITHER SIDE WHEN DRIVING, TAKEN TO DEALER SEVERAL TIMES. DEALER ADJUSTED STEERING BOX, IT DID NOT REMEDY THE PROBLEM.*AK

Suspension
Filed Apr 11, 2002FL

AT 45-55 MPH STEERING WHEEL VIBRATES. VEHICLE TAKEN TO DEALER 12 TIMES, CANNOT REMEDY.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Apr 11, 2002NJ

WHILE PARKED AND IDLING VEHICLE JUMPS OUT OF PARK INTO REVERSE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 10, 2002FL

SINCE DATE OF PURCHASE, ROTORS HAVE BEEN WORKING IMPROPERLY. VEHICLE HAS BEEN SHAKING WHEN BRAKES HAVE BEEN APPLIED. CONTACTED DEALER WHO DEALER COULD NOT FIND CAUSE.*AK THE PROBLEM WITH THE BRAKES IS STILL OCCURING. *JG

Suspension
Filed Apr 10, 2002FL

THERE IS VIBRATING IN STEERING WHEEL WHEN DRIVING VEHICLE OVER 50 MPH. THIS IS AN INTERMITTENT PROBLEM. CONTACTED DEALER, AND THE DEALER IS NOT WILLING TO DO ANYTHING.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

WHEN APPLYING BRAKES UPPER FRONT OF VEHICLE WILL START TO VIBRATE. THIS PROBLEM WILL HAPPEN AT ANY SPEED. CONTACTED DEALER.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Apr 10, 2002FL

WHILE DEPRESSING BRAKES PEDAL GOES TO FLOORBOARD. ALSO, BRAKE INDICATOR LIGHT FLASHES ON. PLEASE PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Apr 10, 2002FL

WHEN APPLYING BRAKES VEHICLE WILL START TO SHAKE. THIS USUALLY HAPPENS AT SPEEDS OF 40 MPH AND OVER. DEALER FOUND ROTORS WERE WARPED.*AK *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 10, 2002FL

WHEN BRAKES ARE APPLIED WHILE DRIVING 55MPH OR MORE VEHICLE VIBRATES SEVERELY. DEALER HAS BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 10, 2002FL

WHILE DRIVING 50 MPH AND APPLYING ON BRAKES FRONT END OF VEHICLE WILL VIBRATE VIOLENTLY. MECHANIC HAS HAD TO SERVICE FRONT ROTORS 3 TIMES, GOING ON 4 TIMES.*AK

Suspension
Filed Apr 10, 2002FL

WHILE DRIVING AT ANY SPEED STEERING WHEEL VIBRATES. CONTACT DEALER ,AND DEALER CAN'T FIND CAUSE. PLEASE ADD VIN. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

THERE IS SHAKING IN FRONT END OF VEHICLE WHEN APPLYING BRAKES. CONTACTED DEALER. *AK THE FIRST TIME THIS OCCURRED THE ROTORS WERE TURNED. THE SECOND AND THIRD TIME THEY WERE REPLACED. THE LAST TIME CONSUMER REPLACED WITH AFTER MARKET NON JEEP ROTORS. *JG

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

WHEN APPLYING BRAKES AT ANY SPEED VEHICLE SPUTTERS AND JUMPS RIGHT AND LEFT AS THE DISK ON EITHER SIDE GRABS AND RELEASES ENABLING VEHICLE TO TURN IN CLOSE CIRCLES OR MAKE TIGHT TURNS. *AK *TT

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

BRAKE LIGHT IS ALWAYS ON. WHEN APPLYING BRAKES REAR WHEEL SHAKES AND VIBRATES. DEALERSHIP IS AWARE OF PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 10, 2002FL

BRAKE ROTOR HAS BROKEN, CAUSING PEDAL TO SURGE AND JERK IN STEERING WHEEL.*AK *YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

WHILE APPLYING BRAKES VEHICLE HESTITATES AND PULSATES IN FRONT. *AK CONSUMER STATED THAT THE BRAKES WERE FIXED ONCE, BUT STILL THE VEHICLE AND THE STEERING WHEEL SHAKES. *YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 10, 2002FL

SUBSTANTIAL VIBRATION IN STEERING COLUMN WHEN APPLYING BRAKES. I HAVE HAD THE BRAKES SERVICED 3 TIMES FOR THIS PROBLEM. I E-MAILED JEEP AND THEY SIMPLY EXPRESSED REGRET OVER MY DISSATISFACTION, BUT OFFERED NO ASSISTANCE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 9, 2002KS

AT HIGHWAY SPEEDS, FRONT END OF VEHICLE WILL SHAKE WHEN TRYING TO APPLY BRAKES. UPON CONTACTING DEALER, DEALER NOTED THAT ROTORS NEEDED TO BE REPLACED.*AK *YH

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Apr 9, 2002FL

WHEN APPLYING BRAKES VEHICLE SHAKES SO BADLY THAT IT CAUSES STEERING WHEEL TO VIBRATE. FRONT IN VIBRATION. CONSUMER HAS TAKEN IT TO A DEALER TWICE, AND WAS TOLD ALL IT NEEDED WAS AN ADJUSTMENT. BUT, WITHIN 2 WEEKS IT WAS SHAKING AGAIN. *AK

Seats
Filed Apr 9, 2002GA

NOTICED THAT THE SEAT FELT LIKE IT WOBBLED BUT COULD NOT READILY DETECT PROBLEM. AFTER PROBLEM APPEARED TO WORSEN I MADE A THOROUGH CHECK. I FOUND THAT AT THE FRONT LEFT CORNER OF THE DRIVERS SEAT THE METAL HAD FAILED AROUND THE POINT OF ATTACHEMENT TO THE FLOOR/CHASSIS. THIS LEFT THE SEAT BASICALLY UNATTACHED AT THIS POINT. I PLAN ON CONTACTING THE ORIGINAL DEALERSHIP TODAY TO DETERMINE REPAIR PROCESS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › RotorCrash1 killed
Filed Apr 9, 2002FL

DRIVER LOST STEERING CONTROL DUE TO WARPED/CRACKED RIGHT REAR BRAKE ROTOR. VEHICLE ROLLED OVER LANDING ON ROOF. DRIVER PARTIALLY EJECTED. WITNESS BEHIND GRAND CHEROKEE OBSERVED DRIVER FIGHTING WITH STEERING WHEEL PRIOR TO ROLLOVER.*AK

Power Train › Driveline › Differential Unit
Filed Apr 9, 2002CO

WHAT A LEMON! WE ARE AVERAGING $2000/YEAR IN REPAIRS. POWER WINDOWS THAT STOP WORKING, WATER PUMP BREAKS, BRAKE ROTORS NEED REPLACING BEFORE BRAKES WEAR OUT, LEAKING DIFFERENTIAL, TRANSMISSION, AND NOW WE'RE TOLD BY DEALER SERVICE DEPARTMENT WE NEED A NEW TRANSFER CASE. WHOEVER DESIGNED/BUILT/SOLD THIS VEHICLE DOESN'T HAVE MUCH PRIDE IN THEIR WORKMANSHIP.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 8, 2002MA

ROTORS REPLACED AT 10700 FOR WARPING ,THEN TURNED 2 MORE TIMES AFTER, BROUGHT BACK FOURTH TIME. THE DEALER SAID FRONT ROTORS AND PADS NOW MUST BE REPLACED AT OWNERS EXPENSE. THIS WILL BE THE THIRD SET OF ROTORS IN THE JEEP AT 32800 MILES. THE DEALER SAYS NORMAL. SEEKING HIRE AUTHORITY AT PRESENT. ALSO STEERING WHEEL VIBRATES BAD, SAFTEY PROBLEM, DID NOT REPLACE, DO WANT TO COME BACK IN ANOTHER 8000 MILES OR LESS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 5, 2002CT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 5, 2002CT

FRONT BRAKE ROTORS FAILED AT 11875 MILES, 18264 MILES, 30815 MILES, 38037 MILES, 42688 MILES AND THE 6TH TIME AT 47312 MILES. EARLY FAILURE BEGINS WITH SLIGHT PULSATION FEEL WHEN BRAKES ARE APPLIED AND GETS PROGRESSIVELY WORSE AS MILAGE INCREASES AND MORE BRAKE APPLICATIONS OCCURE. STEERING IS AFFECTED IF NOT ATTENDED TO IMMEDIATELY. IF THE ROTOR HEATS SO HIGH IT COULD POSSIBLE BREAK CAUSING SEVERE PROBLEMS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 4, 2002WA

WHEN APPLYING BRAKES AT ANY SPEED, VEHICLE SHIMMIES AND THERE IS VIBRATION. DEALER HAS REPLACED FRONT ROTORS 3 TIMES.*AK *JG

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 2, 2002NJ

WHILE DRIVING, COULD STEP ON THE BRAKE PEDAL AND FEEL THE BRAKES PULSATING. ALSO, HAD NOTICED ROTORS OVERHEATING AND GOT OUT OF ROUND. AFTER EVERY EIGHT THOUSAND MILES, ROTORS HAD TO BE REPLACED. *AK CONSUMER FEELS THE BRAKES ARE UNDERDESIGNED AND NEEDS TO UTILIZE A SPLASH SHIELD TO AID IN THE COOLING OF THE BRAKES. *JG

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Apr 1, 2002TX

VEHICLE WAS PARKED WITH ENGINE RUNNING, AND EMERGENCY BRAKE NOT APPLIED. CONSUMER GOT OUT OF VEHICLE, AND AT THAT MOMENT, VEHICLE SHIFTED TO REVERSE AND HIT A MAILBOX. CONSUMER WAS ABLE TO STOP VEHICLE. NO INJURIES, DAMAGE TO VEHICLE WAS $ 3100.00.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 26, 2002WI

I HAVE REPEATEDLY REPLACED THE ROTORS ON MY JEEP GRAND CHEROKEE. AT HIGHWAY SPEEDS THE BRAKING IS UNEVEN AND PULSATES JERKING THE STEERING WHEEL. CHRYSLER HAS REPLACED THE ROTORS EVERY 6000 MILES ON MY VEHICLE BUT HAS NOT BEEN ABLE TO SOLVE THE PROBLEM. WHEN THE DEALER IS QUESTIONED ABOUT THE PROBLEM THEY SAY THAT IT CONTINUES WITH THE 2000 AND 2001 MODELS. OBVIOUSLY CHRYSLER IS NOT ADDRESSING THE PROBLEM. IF I DO NOT REPLACE THE BRAKES THE PROBLEM GETS WORSE. THIS IS A DANGEROUS SITUATION AND CHRYSLER IGNORES NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 25, 2002UT

FOR 7 TO 10 MILES WHEN APPLYING BRAKES THERE IS JERKING AND PULSATION, DEALER STATED THAT FRONT BRAKE ROTORS WERE WARPED.*AK CONSUMER STATES KEYLESS REMOTE WORKS INTERMITTENTLY. THE BATTERY FAILED, THE HEAD LIGHTS COME ON BY THEMSELVES WHEN IT WAS IN AUTO SETTING AND THE PARKING LIGHTS ALSO COME ON AT TIMES DUE TO MULTIFUNCTION SWITCH FAILURE. *YH

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →