1999 Jeep Grand Cherokee complaints

KEYLESS ENTRY LOCK SYSTEM ISN'T FUNCTIONING PROPERLY. PH *NLM

THE DEALER RECOMMENDED THE FRONT BRAKE ROTORS, PADS, AND CALIPERS ON MY 1999 JEEP GRAND CHEROKEE BE REPLACED AT A COST OF $400. THIS IS DUE TO A SERVICE BULLETIN ISSUED BY CHRYSLER IN EARLY 2002. ALTHOUGH CHRYSLER RECOMMENDS THIS KIT FOR 1999 JEEP GRAND CHEROKEES, IT WILL ONLY COVER THE COST OF THIS CHANGE FOR VEHICLES CURRENTLY UNDER WARRANTY. THE DEALER TOLD ME THE ORIGINAL CALIPER DESIGN WAS A TWO PISTON ARRANGEMENT THAT APPLIED UNEVEN PRESSURE TO THE ROTOR THROUGH THE BRAKE PADS RESULTING IN UNEVEN WEAR ON THE ROTORS. THE NEW CALIPER IS A FOUR PISTON DESIGN THAT APPLIES PRESSURE IN A MORE EVENLY DISTRIBUTED FASHION. AN INADEQUATE DESIGN OF THE FRONT BRAKE CALIPER THAT RESULTS IN UNEVEN WEAR IS A SAFETY ISSUE THE COST OF WHICH SHOULD BE COVERED BY CHRYSLER FOR ALL VEHICLES CONTAINING THIS PROBLEM. I WAS ADVISED BY CHRYLSER THAT IF A RECALL IS ISSUED IN THE FUTURE I WOULD BE REIMBURSED. *NLM

INTERMITTENTLY WHILE DRIVING, WITHOUT WARNING, THE AUTOMATIC TRANSMISSION STARTS SLIPPING. THE MECHANIC INDICATED THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLE.

THE ROTORS WARPED AT A LOW MILEAGE. *JB

1999 JEEP TRANSMISSION FAILURE, HAD TO BE REPLACED AT A COST OF $3300.00. NEVER HAS BEEN OFF ROAD, CITY DRIVING UNDER 64,000 MILES. *JB

I WAS DRIVEN OFF THE HIGHWAY BY A SNOW PLOW. I WAS DRIVING MORE THAN 40 MILES PER HOUR AND I STRUCK A TREE HEAD ON. THE COMPLAINT RESULTS FROM THE FACT THE DRIVER'S SIDE AIR BAG ON MY 1999 JEEP GRAND CHEROKEE DID NOT DEPLOY. ALTHOUGH JEEP CONDUCTED AN INSPECTION OF THE VEHICLE, THEY REFUSED TO ACKNOWLEDGE THERE WAS A FAILURE.*JB

TRANSMISSION WENT OUT ON 1999 JEEP GRAND CHEROKEE AT 30,000 MILES. JEEP WILL DO NOTHING SINCE WE DID NOT TAKE THE EXPENSIVE EXTENDED WARRANTY. NOTICED ON YOUR SITE MULTIPLE PROBLEMS WITH TRANSMISSION, ANY POSSIBILITIES OF A RECALL? *JB

THE DRIVER SIDE DOOR DID NOT LOCK WITH THE AUTOMATIC LOCKING SYSTEM.*JB

EXHAUST MANIFOLD GASKET OVER HEATED AND BURNED UP IN TURN HAD CAUSED OVER HEATING IN THE TORQUE CONVERTER. THIS LED TO TRANSMISSION FAILURE. KEYLESS ENTRY LOCK HAD MALFUNCTION ALSO.*JB

THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE AIR BAGS DID NOT DEPLOY, CONSUMER WAS INJURED.*JB

AFTER THE VEHICLE WAS REFUELED, GAS STARTED TO SPILL OUT OF THE TANK.*JB

THE CONSUMER SHIFTED INTO REVERSE, AND VEHICLE TOOK OFF UNCONTROLLABLY IN REVERSE. *DT *JB

THE VEHICLE FAILED TO START, THE CONSUMER WAS INFORMED THE FUEL PUMP NEEDED TO BE REPLACED.*JB

CHECK ENGINE LIGHT CAME ON. TOOK IT TO MY MECHANIC TO TROUBLE-SHOOT. HE INDICATED IT WAS A TRANSMISSION PROBLEM AND RECOMMENDED A TRANSMISSION SPECIALIST. THE TRANSMISSION SPECIALIST HAD THE CAR FOR 2 DAYS AND FINALLY REFUSED TO WORK ON IT SAYING THAT HE HAD SEEN NUMEROUS 1999 MODELS WITH THIS PROBLEM AND REFERRED ME TO THE DEALER. CAR WAS OUT OF WARRANTY; DEALER SERVICE DEPT INDICATED THE PROBLEM WASN'T WIDE-SPREAD. 1,1000 TO FIX. *JB

BRAKE ROTORS HAD TO BE REPLACED AT 37,000 MIILES. THEY HAD WARPPED BADLY. PROBLEM STARTED ABOUT 24000 MILES BUT I HAD TO WAIT UNTIL I COULD AFFORD TO REPLACE THEM AS IT IS EXPENSIVE. AT HIGHWAY SPEEDS WHEN APPLYING THE BRAKES THE VEHICLE STEERING SHOCK VIOLENTLY. THIS IS A VERY UNSAFE CONDITION. *JB

WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB

DRIVERS SEAT TRACK MECHANISM ON LT. FRONT CORNER, SNAPPED, CAUSING THE SEAT TO BECOME LOOSE AND NOT SECURE

THE AIR BAG LIGHT WAS INTERMITTENT. *JB THE PASSENGER SIDE WINDOW AND THE DRIVER SIDE LOCK ASSEMBLY WAS INOPERATIVE. THE DEALER WAS NOT WILLING TO DO ANYTHING TO HELP. SCC

WHILE DRIVING TO FLORIDA IN OUR 1999 JEEP GRANG CHEROKEE, THE TIE ROD ON DRIVERS SIDE DROPPED TO THE GROUND. FORTUNATELY FOR US, WE WERE NOT GOING FAST AT THE TIME. THE TIE ROD END WHICH CONSISTS OF A BALL AND SOCKET CAME APART. INSPECTION BY A JEEP DEALER DETERMINED THAT ALL 4 TIE ROD ENDS (2 TIE ROD AND 2 DRAG LINK) WERE LOOSE AND IN DANGER OF FAILING. IF WE HAD BEEN MOVING AT HIGHWAY SPEED WHEN THE FAILURE OCCURRED, WE WOULD HAVE LOST ALL STEERING CONTROL. THERE ARE NO GREASE FITTINGS ON THE FAILED AND FAILING PARTS AND NO MENTION OF HAVING THE TIE ROD ENDS CHECKED AT REGULAR INTERVALS IN THE OWNERS MANUAL. WE ENDED UP HAVING ALL FOUR TIE ROD ENDS REPLACED, THE VEHICLE ALIGNED, AND BUYING FOUR NEW TIRES, BUT THAT BEING SAID, WE JUST FEEL FORTUNATE WE WEREN'T IN A SERIOUS ACCIDENT OR WORSE. THE FAILURE OF THE TIR ROD ENDS SHOULD BE MADE A RECALL FOR THE PROTECTION OF OTHER JEEP OWNERS.

A 1999 JEEP GRAND CHEROKEE WITH 28000 MILES DEVELOPED A GRINDING NOISE IN THE RIGHT FRONT WHEEL. UPON INSPECTION AT A LOCAL SERVICE STATION IT WAS FOUND THAT ALL FOUR ROTORS ON THE VEHICLE WERE CRACKED.I CONTACTED CHRYSLER CUSTOMER ASSISTANCE TO INFORM THEM OF THE PROBLEM AND A DANGEROUS SITUATION AND WAS INFORMED THAT SINCE THE WARRANTY WAS ONLY 12,000MILES , THAT THERE WAS NOTHING THEY WOULD DO. I FEEL THAT THIS IS A VERY DANGEROUS SITUATION AND THAT THE ROTORS WERE PROBABLY DEFECTIVE FROM THE MANUFACTURER.

I HAVE HAD TO HAVE THE DEALER REPLACE/MACHINE THE FRONT ROTORS EVERY 8 - 10,000 MILES SINCE I PURCHASED THE THE VEHICLE NEW. THEY HAVE GIVEN ME ALL KINDS OF EXCUSSES FROM WARE AND TEAR TO DRIVING INRAIN CAUSE THE ROTOR TO WARP WHEN THEY ARE HOT AND HIT WATER. I THINK IT THE CALIPER THAT ARE PROBLEM AND NOT THE PAD OR ROTOR.

THE VEHICLE WOULD NOT START; ENGINE CRANKS W/O STARTING. INITIALLY IT WOULD CRANK FOR LONG PERIODS, IE. 20 SECONDS, AND START. THEN NOT AT ALL. TOOK IT TO DEALER, WHO WAS AWARE OF SERVICE BULLETIN ISSUED RE: FUEL DELIVERY SYSTEM, AT TANK FUEL PUMP PROBLEM. REPAIR WAS MADE AT COST OF APPR. $400.00. I FEEL THIS SHOULD BE A RECALL AND REPAIR SHOULD HAVE BEEN MADE FREE OF CHARGE.

PROBLEMS WITH THE ABS SYSTEM. THE VEHICLE TO WAS IN A COLLISION AND NONE OF THE AIR BAGS DEPLOYED. DEALER WAS NOT CONTACTED AT THE TIME OF THE CALL. PH

THE BRAKE PEDAL IS HARD AND WHEN PRESSING THE VEHICLE SHIMMIES VIOLENTLY. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

I HAVE HAD TO HAVE THE DEALER REPLACE/MACHINE THE FRONT ROTORS EVERY 8 - 10,000 MILES SINCE I PURCHASED THE THE VEHICLE NEW IN SEPTEMBER, 1999.

ON DECEMBER 7, 2002 MY FAMILY AND I (INCLUDING MY 2 1/2 YEAR OLD DAUGHTER) WERE DRIVING DOWN THE NEW JERSEY TURNPIKE AND OUR 1999 JEEP GRAND CHEROKEE CAUGHT FIRE. A STATE TROOPER AIDED US IN PUTTING THE FIRE OUT AND WE HAD THE VEHICLE TOWED OFF OF THE INTERSTATE. UPON OUR RETURN HOME THAT EVENING WE DISCOVERED A DAIMLER CHRYSLER RECALL NOTICE (RECALL: B06) IN THE MAIL STATING THAT A DEFECT IN THE EXHAUST MANIFOLD MAY RESULT IN AND UNDERHOOD FIRE. DAIMLER CHRYSLER HAS SINCE INFORMED US THAT BECAUSE THE VEHICLE IS OVER 3 YEARS OLD THEY WILL NOT REIMBURSE US FOR THE COSTS OF REPAIR OR PROVIDE AN EXPLANATION AS TO HOW OR WHY THE FIRE OCURRED.

HAVING PROBLEMS WITH THE REAR END AND TRANSFER CASE PROBLEMS. ALSO STATED THAT THE VEHICLE HAS BEEN TAKEN TO A SPECIALIST FOR THE TRANSFER CASE AND REAR END AND THEY HAVE STATED THAT THEY WILL QUIT WORKING ON THAT TYPE OF VEHICLE BECAUSE THEY ARE COMING WITH TO MANY DEFECTIVE PROBLEMS. DEALER WAS CONTACTED AND STATED THAT THE VEHICLE IS OUT WARRANTY. MANUFACTURE WAS ALSO CONTACTED AND STATED THAT THEY DON'T HAVE ANY TYPE OF PROBLEMS WITH THE VEHICLES. TS

DRIVER HAD THEIR FOOT ON THE BRAKE PEDAL, AND THE VEHICLE ACCELERATED. THIS CAUSED AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

CONSUMER IS HAVING PROBLEMS WITH THE VEHICLE.

CAR WAS MAKING A LOW PITCHED GRUNTING NOISE, AND SLOW ON ACCELERATION, TOOK IT TO THE DEALERSHIP AND FOUND THAT THE TRANSFER CASE HAD A HOLE IN IT. CAUSED BY THE CHAIN IN THE TRANSFER CASE BECOMING LOOSE AND RUBBING AGAINST THE CASE.

THE CONSUMER STARTED THE VEHICLE FROM THE PARK POSITION AND PLACED IN REVERSE, WITH FOOT ON THE BRAKE PEDAL, THE VEHICLE HAD TAKEN OFF OUT OF CONTROL, HITTING OTHER VEHICLES. THE DEALER COULD NOT FIND A PROBLEM. SCC

MY 1999 JEEP GRAND CHEROKEE LIMITED WITH 4.7 LITER V8 HAS A NASTY WHITE FOAM WHERE I FILL THE OIL. LOOKS LIKE SOME KIND OF EMULSIFICATION. MAYBE WATER IN MY OIL. I CHANGED THE OIL THIS WEEKEND WHEN IT WAS 2 DEGREES OUT AND THE WHITE FOAM WAS FROZEN IN CHUNKS WHICH THEN FELL DOWN THE TUBE. IS THERE A TSB FOR THIS PROBLEM. I HAVE HEARD SIMILAR PROBLEMS FROM OTHERS WITH THE 4.7 LITER. HOW CAN I GET THIS PROBLEM CORRECTED BY JEEP?

CONSUMER STATED THE BRAKES WERE WEARING PREMATURELY DUE TO A BAD BRAKE PUMP.*JB

THE WIND GUST FROM AN ONCOMING SEMI CAUSED THE HOOD ON MY 99 JEEP GRAND CHEROKEE TO POP OPEN. THE SECONDARY LATCH HELD THANKFULLY

WHILE DRIVING AT 45-50 MPH THE VEHICLE STARTED PULLING TO THE RIGHT,STEERING WHEEL SHIMMIED, AND SMOKE CAME FROM UNDER THE HOOD. THE DEALERSHIP INDICATED THAT THE BRAKE CALIPERS HAD LOCKED UP AND CAUGHT ON FIRE. DEALERSHIP REPLACED THE CALIPERS,ROTOR,PADS ETC,. PROBLEM RECURRED. *NLM

WE ARE IN A DISUPUTE WITH DIALMERCHRYSLER REGARDING A ENGINE REPAIR WITH OUR 1999 JEEP GRAND CHEROKEE LAREDO. ON DEC. 23, 2002 WE BROKE DOWN ON THE HIGHWAY BECAUSE A ROCKER ARM SPRING BROKE CAUSING A ROD TO BREAK THROUGH THE VALVE COVER AND DROP DOWN INTO THE ENGINE CAUSING $1600 IN DAMAGE. THE JEEP HAS 43,000 MILES ON IT AND IS NO LONGER UNDER WARRANTY. WE PURCHASED THE JEEP IN FEB. 2002 AND SINCE THAT TIME WE HAVE REPLACED THE ROTORS, A LEAKING SEALS AND NOW THE ENGINE PROBLEM. WHEN WE APPROACHED CHRYSLER ABOUT POSSIBLE ASSISTANCE WITH THE REPAIR BILL, WE WERE TOLD THAT THERE WAS NO PREVIOUS HISTORY OF ENGING PROBLEMS AND WE DID NOT PURCHASE THE EXTENDED WARRANTY SO THEY WOULD NOT HELP US. OUR POINT IS THAT IT WOULD HAVE BEEN DOUBTFUL THAT THE ENGINE WOULD HAVE HAD THIS KIND OF PROBLEM (NOR SHOULD IT HAVE THIS PROBLEM) WITH SUCH LOW MILES. ALSO, WE WERE NEVER OFFERED AN EXTENDED WARRANTY AT TIME OF PURCHASE. WHEN WE DISCUSSED THIS WITH THE SALESMAN HE STATED THAT COST WAS AN ISSUE WHEN BUYING THE JEEP SO HE DIDN'T WANT THE PRICE TO BE ANY HIGHER. ISN'T COST ALWAYS THE ISSUE WHEN BUYING A NEW CAR AND SHOULDN'T WE HAVE BEEN OFFERED A CHANCE TO PURCHASE THE WARRANTY? WE FEEL THAT A $6 SPRING SHOULDN'T CAUSE $1600 TO AN ENGINE ANYHOW. IS THERE ANY WAY YOU COULD BE OF HELP TO US?

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEM WITH THE RECALL PART. DEALER HAS THE PART AND DIDN'T CALL THE CONSUMER. PLEASE PROVIDE FURTHER INFORMATION. TS

WHILE DRIVING,VEHICLE WILL NOT CHANGE GEARS, VEHICLE WILL STICK IN GEAR. THE DEALERS INDICATED THAT THE AUTOMATIC TRANSMISSION WAS SHUT AND NEEDED TO BE REBUILT. PLEASE PROVIDE MORE DETAILS. TS

OIL PUMP SEIZED UP, CAUSING VEHICLE TO CUT OFF AT HIGHWAY SPEED.TS...*AK

VIOLENT SHAKING IN STEERING WHEEL WHEN BRAKES ARE APPLIED AT SPEEDS OF 50 MPH OR MORE

VEHICLE SHIFT GEARS BY ITSELF. VEHICLE WAS IN THE PARK GEAR AND SHIFTED INTO REVERSE, ALMOST CAUSING AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

I HAVE A 99 JEEP GRAND CHEROKEE. I CURRENTLY HAVE 34,000 MILES ON THE CAR AND HAVE TAKEN THE CAR TO DEALER 3 TIMES FOR EXCESSIVE VIBRATION WHEN I USE THE BRAKES. I WAS TOLD THE ROTORS HAD TO BE TURNED WHEN I BROUGHT IT IN THE FIRST TIME (19,000 MILES). I JUST BROUGHT THE CAR BACK IN TODAY FOR THE SAME PROBLEM AND WAS TOLD BY THE DEALER THAT CHRYSLER CAME OUT WITH A SERVICE BULLETIN ON THE ROTORS, BUT WOULD HAVE TO BE REPLACED AT MY EXPENSE. THIS IS BS. I'M A MECHANIC IN THE AIR FORCE AND THIS IS A BIG TIME SAFETY ISSUE. IF LEFT UNCORRECTED THIS MAY EVENTUALLY CAUSE BREAK FAILURE. TS

1999 JEEP GRAND CHEROKEE LAREDO, 6CYL. MILEAGE 78000. DURING REFUELING, FUEL WOULD NOT ENTER GAS TANK. AFTER HAVING ONE DEALER LOOK AND STATE IT NEEDED GAS FILLER TUBE WHICH WOULD HAVE TO BE ORDERED. I MANAGE TO GET GAS IN CAR AND GET HOME FROM 200 MILES AWAY. THE NEXT TIME I DROVE VEHICLE I NOTICE GAS LEAKING UNDER THE VEHICLE. TOOK TO LOCAL DLR, THEY HAD TO REPLACE FUEL LINE TO GAS TANK AND FILLER TUBE. THIS WAS A $470.00 REPAIR. THIS IS THE 2ND TIME I HAVE HAD A PROBLEM WITH THE FUEL TANK SYSTEM ON THIS JEEP. THIS IS A VARY SERIOUS SITUATION DUE TO FUMES GETTING INTO THE PASSENGER AREA AND THE POSSIBILITY OF A FIRE FROM LEAKING FUEL RUNNING UNDERNEATH THE CAR. TWO OTHER PROBLEMS WITH THIS CAR IS THE TRANSFER CASE LEAKS DUE TO A BAD O-RING(THIS IS A 10 CENT PART THAT COST $500.00 TO REPLACE BECAUSE THE TRANSFER CASE HAS TO BE TAKEN APART), FRONT WHEEL BEARING GOING BAD @ 78000 MILES, REPLACEMENT COST $400.00. TS

WHILE DRIVING THE VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMENT. NLM

CONSUMER STATES THAT WHILE DRIVING AT 20MPH AND WITHOUT WARNING THE VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. TS

1999 JEEP GRAND CHEROKEE LAREDO. THE AIRBAG LIGHT COMES ON WITH LEFT TURN OF VEHICLE. THE DEALER CAN NOT EASILY FIGURE OUT WHAT CAUSES THIS. OTHERS HAVE HAD THIS SAME PROBLEM WITH THIS VEHICLE. I THINK A RECALL SHOULD BE DONE TO CORRECT THIS.

4 WHEEL DRIVE FAILURE ON SNOWY INCLINE VEHICLE CAME OUT OF 4 WHEEL LOW , LOST CONTROL OF VEHICLE AND VEHICLE SLID BACKWARDS AT LEAST 75 TO 100 FT. INTO AN EMBANKMENT. PRIOR TO THIS FAILURE, I WAS COMING UP SNOWY DRIVEWAY THE NIGHT BEFORE AND HAD VEHICLE IN 4 WHEEL LOW AND VEHICLE WOULD NOT MAKE IT UP HILL AND SLID BACKWARDS ON ME, AT THAT TIME I THOUGHT IT WAS DUE TO MY DRIVING HOWEVER THE NEXT DAY IT OCCURRED AGAIN AND REALIZED THAT VEHICLE HAD KICKED OUT OF 4 WHEEL DRIVE AND ONLY REAR WHEELS WORKING. PREMATURE WEARING OF FRONT BRAKE PADS AND ROTORS CAUSING VEHICLE TO VIBRATE, SHIMMY AND SQUEAL WHEN APPLING BRAKES. DT

THE CONSUMER PLACED THE SHIFTER IN PARK AND EXITED THE VEHICLE WITH IT STILL RUNNING. ONCE THE CONSUMER STEPPED AWAY FROM THE VEHICLE SHE HEARD A POP THEN THE VEHICLE BEGAN TO ROLL BACKWARDS AND HIT A DUMPSTER. THE DRIVERS SIDE DOOR WAS DAMAGED AND THE REAR HATCH WINDOW SHATTERED. *TS *NLM

WHILE DRIVING VEHICLE WILL PULL TO THE RIGHT. THE FASTER THE VEHICLE IS GOING THE MORE IT WILL PULL TO THE RIGHT. DEALERSHIP CANNOT FIX PROBLEM. TS

CONSUMER STATES THAT STEERING PULLS TO LEFT WHILE DRIVING. CONSUMER ALSO ADVISED THAT STEERING PULLS "DRAMATICALLY" TO THE LEFT WHEN BRAKES ARE APPLIED. DEALER HAS REPLACED/REPAIRED SEVERAL COMPONENTS INCLUDING TIRES, STEERING GEAR BOX AND 3 ALIGNMENTS. PROBLEM STILL EXISTS. TS