Page 15 of 33 · complaints 701–750 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 15, 2002KA

WHEN DRIVING AT HIGH SPEEDS THE VEHICLE SHIMMYS, ALSO WHEN SLOWING DOWN. TOOK VEHICLE TO JEEP AND THEY REPLACED ROTORS AND CALIPERS. CONSUMER STATES PROBLEM WAS STILL OCCURING. THE DEALER IS NOW REPLACING THE BEARINGS. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Fuel System, Gasoline › Delivery
Filed Nov 11, 2002MI

INTERMITTENT HARD STARTING OR EXTENDED CRANKING. DIAGONOIS-FUEL PUMP LOSING PRESSURE DUE TO FUEL PUMP O-RING(FUEL SEAL). DT

Seats › Front Assembly › Power Adjust
Filed Nov 8, 2002VA

CONSUMER STATE DRIVER SEAT TRACK BRACKET HAS BROKEN IN TWO PLACES. DEALER HAS BEEN CONTACTED CANT FIX PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Power Train › Automatic Transmission › Lever and Linkage › Column ShiftCrash
Filed Nov 6, 2002MI

THE VEHICLE SUDDENLY ROLLED BACKWARDS AND HIT A PARKED VEHICLE, CONSUMER STATED THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER IT ONLY INCLUDED 1993-1998 MODELS. MR *JB

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Nov 6, 2002AR

BRAKES CALIPERS ARE USAFE AND HAVE BEEN REPLACED NUMEROUS TIMES AND LAST ONLY A COUPLE THOUSAND MILES AT MOST. THIS IS DANGEROUS AT TIMES. DT

Service Brakes, Hydraulic
Filed Oct 30, 2002MA

WHILE TRAVELING ABOUT 30MPH ON THE HIGHWAY AND WITHOUT PRIOR WARNING. THE CHECK ENGINE LIGHT CAME ON AND THE ABS BRAKING LIGHT APPEAR ON THE DASHBOARD. THERE WAS SMOKE COMING FROM THE FRONT PASSENGER SIDE WHEEL. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS

Steering
Filed Oct 28, 2002IL

CONSUMER STATES OF HAVING PROBLEMS WITH STEERING WHEEL UP ON BRAKING. TS

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 28, 2002MD

MFR# B02 & NHTSA# 02 V 053 000/INADVERTENT VEHICLE MOVEMONT: CONSUMER STATES THAT THE VEHICLE HAVE DIFFICULTY OF SHIFTING OUT OF PARKED AT 50 DEGREE OR COOLER SINCE THE RECALL REPAIRS WAS MADE AT THE DEALER ADAM JEEP, IN ABERDEEN, MD. PHONE# 410/879 5800. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. TS

Suspension › Front › Wheel Bearing
Filed Oct 22, 2002MI

CONSUMER STATES VEHICLE WAS TAKEN IN ON A ROUTINE VISIT. MECHANIC STATED REAR BEARING IS DEFECTED, AND RING AND PINION IS DAMAGED. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Service Brakes, Air › Disc › Rotor
Filed Oct 22, 2002OH

CONSUMER STATES OF HAVING PROBLEMS WITH THE ROTORS ON THE VEHICLE. DEALER HAS BEEN NOTIFIED. MR

Engine and Engine Cooling › Engine
Filed Oct 21, 2002NJ

CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE VEHICLE WILL START TO OVER HEAT CAUSING THE CONSUMER TO PULL OVER TO LET THE VEHICLE COOL DOWN BEFORE CONSUMER THINK IT SAFE TO DRIVE. DEALER NOTIFIED. TS

Power Train › Driveline › Differential Unit
Filed Oct 15, 2002NY

CONSUMER STATES THAT A NOISE WOULD COME FROM THE REAR END WHILE DRIVING AT MULTIPLE SPEED. VEHICLE TAKEN TO DEALER AND INFORMED THAT THE REAR END OF THE VEHICLE NEEDED TO BE REPLACE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR

Air Bags
Filed Oct 9, 2002IL

THE AIR BAG WARNING LIGHT & CHIME WENT ON FOR NO APPARENT REASON. THE DEALER FIRST REPLACED THE "AIR BAG" COMPUTER AND, ON A SECOND REPAIR VISIT A "CLOCK SPRING" AND CHARGED ME A TOTAL OF $600 FOR THESE REPAIRS. I DON'T FEEL I SHOULD HAVE TO PAY FOR REPAIRS FOR THIS SAFETY ITEM. FAILURE OF THE AIR BAG COMPUTER COULD RESULT IN THE FAILURE OF THE AIR BAGS TO DEPLOY IN A FRONT CRASH. MR

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 26, 2002WI

CONSUMER STATES THE ROTORS, WHICH CAUSE SEVERE VIBRATION, HAD TO BE REPLACED, TURNED OR RESURFACED 8 TIMES EVERY 10,000 MILES. THE CALIPERS ALSO HAD TO BE REPLACED WITH A UPDATED MANUFACTURED CALIPER. MANUFACTURER NOTIFIED. *TT

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Sep 26, 2002WI

SINCE THE PURCHASE OF THE VEHICLE CONSUMER HAS EXPERIENCED PROBLEMS WITH THE CALIPERS. THE VEHICLE HAS BEEN IN FOR REPAIRS SEVERAL TIMES FOR REPAIRS OF THIS DEFECT. THERE HAS BEEN VIBRATIONS FELT ABOUT EVERY 10,000 MILES AFTER A REPAIR. CONSUMER REQUESTS REIMBURSEMENT OF MONIES PAID FOR REPAIRS. *JG

Air Bags
Filed Sep 18, 2002VA

AIRBAG LIGHT ILLUMINATING EVERY TEN SECONDS ON AND OFF. CONSUMER FEELS UNSAFE DRIVING UNDER THESE CONDITIONS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 6, 2002FL

ROTORS HAVE BEEN CHANGED THREE TIMES, BUT PROBLEMS STILL REOCCURRING. DEALER HAS BEEN NOTIFIED.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 5, 2002UT

CONSUMER STATES WHILE PUTTING THE VEHICLE INTO PARK THE VEHICLE WENT INTO REVERSE AND STARTED TO MOVE IN REVERSE. THIS HAS HAPPENED TWICE AND THE SECOND TIME THE CONSUMER HAD THE KEY OUT OF THE IGNITION. PLEASE PROVIDE FURTHER INFORMATION.*JB

Steering › Hydraulic Power Assist › Pump
Filed Sep 4, 2002TX

BRACKET WHICH HOLDS POWER ASSIST PUMP BROKE WHILE STARTING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Electrical SystemFire
Filed Sep 3, 2002NJ

WHILE DRIVING ON THE NJ TRNPKE, THE VEHICLE LOST POWER AND COASTED TOWARDS THE SHOULDER. DRIVER PULLED OVER, AND OPENED THE HOOD, AND DIDN'T NOTICE ANYTHING. WHILE ON THE RAMP, THE VEHICLE STARTED SMOKING AND THE THERMOMETER GAUGE HAD BEGUN TO RISE. THE VEHICLE THEN BURSTED INTO FLAMES . *AK THE CONSUMER STATES THAT AS THEY GOT ON THE RAMP, A PASSING DRIVER WAVED, AND THE CONSUMER LOOKED IN THE REAR VIEW MIRROR AND SAW THE SMOKE COMING FROM THE ENGINE COMPARTMENT, POSSIBLE ECECTRICAL SYSTEM FAILURE. *SCC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Sep 3, 2002MI

FRONT END SHIMMY, STEERING WHEEL PULSATES WHEN BRAKING AT45+ MPH. TOLD ROTORS HEAT UP AND WARP CAUSING FRONT END SHAKE. AT 23080MILES FRONT PADS AND ROTORS REPLACED BY DEALER. AT 33000 MILES FRONT PADS REPLACED ROTORS TURNED. AT 34000 SHIMMY CONTINUES, DEALER DEEMS NO REPAIR NECESSARY. BOUGHT NEW TIRES, HAD ALIGNMENT BEFORE RESEARCH SHOWED MANY OTHERS WITH SAME PROBLEM. I DRIVE EMERGENCY VEHICLES AT A HIGH RATE OF SPEED FOR A LIVING, AND MY PERSONAL VEHICLE MAKES ME NERVOUS TO OPERATE. THIS IS DEFINITLY A SAFETY AND MANUFACTURER PROBLEM.*AK

Suspension
Filed Aug 30, 2002ME

WHILE DRIVING OVER 50MPH AND APPLYING BRAKES STEERING WHEEL WILL ROCK SIDE TO SIDE VIBRATING HEAVILY, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED.*AK

Seat Belts › Front › Anchorage
Filed Aug 28, 2002MI

CONSUMER FINDS THE SEATBELTS IN VEHICLE ARE INCORRECT. WHEN THEY BUCKLE UP THE SEATBELTS, THERE ARE TWO SLOTS, THE MALE PORTION OF THE SEATBELT SLIDES IN. CONSUMER STATES;, ONE OBVIOUSLY, IS THE CORRECT SLOT. THE OTHER SLOT, HOWEVER, IS INCORRECT, AND THE PERSON FINDS THAT UPON ARRIVAL AT THEIR DESTINATION, THEY ARE INCORRECTLY BUCKLED. (THIS IS LIFE THREATENING)CONSUMER SAYS THAT HER HUSBAND NEVER DRIVES THIS VEHICLE DID NOT REALIZE THAT THEIR SON WAS INCORRECTLY BUCKLED, UNTIL THEY REACHED THEIR DESTINATION. CONSUMER EXCLAIMS, HE COULD HAVE BEEN KILLED AND THIS HAS ACCIDENTLY HAPPENED ON SEVERAL OCCASIONS.*SCC

Air Bags › FrontalCrash
Filed Aug 26, 2002PA

VEHICLE WAS INVOLVED IN FRONT END COLLISION AT ABOUT 40 MPH. FRONT AIR BAGS DID NOT DEPLOY. WILL BE CONTACTING MANUFACTURER AND/OR OTHER INDIVIDUALS.*AK

Vehicle Speed ControlCrash
Filed Aug 22, 2002GA

WHILE APPLYING BRAKES TO STOP VEHICLE SHOT FORWARD OUT OF CONTROL UNTIL TURNED OFF KEY--DRIVER SUFFERED SEVERE TRAUMA TO NERVES---OUT OF CONTROL WHEN IN PARK

Steering › Hydraulic Power Assist System
Filed Aug 16, 2002CO

MY POWER STEERING BEGAN TO FAIL LAST FEBRUARY AND IT FAILS WHENEVER I AM GOING AT SPEEDS BELOW 20MPH OR IF I AM OFF OF THE GAS PEDAL. I HAVE TALKED TO SEVERAL JEEP OWNERS (2000 OR 1999 MODELS) THAT ARE EXPERIENCING THE SAME PROBLEM. WHEN I CALL DAIMLER CHRYSLER THEY CONTEND THAT THEY ARE UNAWARE OF ANY PROBLEM WITH THE POWER STEERING. I DON'T BELIEVE IT. I HAVE ALSO HAD PROBLEMS WITH THE SEAT HEATERS. I HAVE HAD TO REPLACE THE DRIVERS SIDE TWICE AND NOW THE RARELY USED PASSENGER SIDE HEATER IS FAILING. THEY TOLD ME DURING MY SECOND REPAIR THAT THE 1999 JEEPS HAVE A VERY FRAGILE PART AND THAT THEY HAVE REPLACED THEM WITH A BETTER PART FOR THE 2000 JEEPS. I HAD TO PAY REPAIR COSTS ON MY SECOND REPAIR BECAUSE MY WARRANTY HAD EXPIRED AND I'M AFRAID THAT THEY MAY NOT EVEN COVER THIS NEW PROBLEM EVEN THOUGH THEY ADMITTED THAT THE PART IS FAULTY AND VERY FRAGILE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 6, 2002OH

VEHICLE PULSATES WHILE BRAKING. CONSUMER HAS HAD TO REPLACE ROTORS EVERY 12000-14000 MILES. CONSUMER HAS HAD ROTORS REPLACED 4 TIMES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 6, 2002TX

PROBLEMS WITH BRAKES AND ROTORS SINCE PURCHASE OF JEEP IN 1999. CAR HAS BEEN IN FOR WORK ON BRAKES DUE TO SHAKE AND SHUDDER WHEN BRAKE IS APPLIED AT SPEEDS OVER 45 MPH. CAR HAS LONG HISTORY OF REPLACING BRAKE PADS AND WARPED ROTORS. JEEP DOES NOT WANT TO HELP US SOLVE THIS ON GOING PROBLEM WITH THIS JEEP. WE HAD JEEP IN FOR SERVICE JULY, 2002, AGAIN WAS TOLD THAT THE ROTORS ARE WARPED AND NEED TO BE REPLACED. I HAVE CALLED JEEP CORP. ABOUT THIS PROBLEM BUT THEY HAVE PASSED THE BUCK BACK TO THE SERVICE MANAGER AT THE DEALERSHIP. I HAVE BEEN WAITING TO BE CONTACTED BUT BELIEVE THAT JEEP IS HIDING FROM THE ROTOR PROBLEMS AND DOES NOT CARE ABOUT THE CUSTOMER.*AK

Visibility › Sun/Moon Roof Assembly
Filed Aug 6, 2002FL

THE REAR OF THE SUNROOF LEAKS WHEN IN AN AUTOMATIC CAR WASH. THE MANUFACTURER WAS CONTACTED AND REFUSED TO ASSIST WITH REPAIR COSTS.*AK

Power Train › Automatic Transmission
Filed Aug 6, 2002FL

THE VEHICLE EXHIBITS A SAG/HESITATION FOLLOWING A PARTIAL COOL DOWN RESTART, POSSIBLY AN OXYGEN SENSOR PROBLEM. WHILE MAKING HARD LEFT TURNS AT SLOW SPEEDS (SUCH AS A U-TURN), THE AIRBAG WARNING LIGHT ILLUMINATES AND A AUDIBLE CHIME IS ACTIVATED. THE RIGHT SIDE BRAKE LIGHT ASSEMBLY IS BURNT (INTERNALLY) DUE TO SOME KIND OF ELECTRICAL OVERHEATING. THE VEHICLE SHIFTS HARD, MISSES SHIFTS, SHIFTS REPEATEDLY AT CONSTANT SPEED AND ON A LEVEL GRADE. THE REAR DIFFERANTIAL "BUMPS" VERY HARD WITHIN 3-20 SECONDS OF COMING TO A COMPLETE STOP. AN IMMOVABLE "FOG" HAS DEVELOPED ON THE LENSES OF THE COMPOSITE HEADLIGHT ASSEMBLIES.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 5, 2002MA

WHILE DRIVING VEHICLE APPLIED BRAKES AND WITHOUT WARNING STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. DEALER HAS BEEN NOTIFIED SEVERAL TIMES, AND HAS TRIED TO REPAIR VEHICLE SEVERAL TIMES WITH TSAME PROBLEM. UNFORTUNATELY,IT HAS NOT SOLVED THE PROBLEM.*AKI

Structure › Body › Hood1 injured
Filed Aug 3, 2002FL

LIFTS ON HOOD FAILED TO SUPPORT HOOD, INJURING OWNER. NOT REPORTED TO MANUFACTURER: VEHICLE OUT OF WARRANTY.OUT OF WARRANTY.*AK

Power Train › Driveline › Driveshaft
Filed Jul 31, 2002OK

CLUNKING AND GROANING WHEN SHIFTING; DRIVETRAIN WHINS AT DECELERATION; ORIGINALLY, CONTINUOUS DRIVETRAIN WHINE AND LOUD HARMONIC DRONE AT SPEEDS OVER 75 MILES PER HOUR - AFTER REPAIRS FAINT/ CONTINUOUS CLICKING NOISE AT APPROXIMATELY 75-83 MPH WITH CONTINUOUS DRIVE TRAIN WHINE AND LOUD HARMONIC DRONE AT SPEEDS OF 83 MPH AND ABOVE. THREE TRIPS TO DEALER FOR REPAIRS TO DATE (BETWEEN JULY 2 AND JULY 26) WITH EACH TRIP LASTING APPROXIMATELY ONE WEEK. OWNER HAS DRIVEN VEHICLE FOR NO MORE THAN 7 CONTIGUOUS DAYS WITHOUT HAVING TO LEAVE WITH DEALERSHIP FOR REPAIRS AND DURING THIS "DRIVE TIME" HAS HAD TO MAKE NUMEROUS TRIPS BACK TO THE DEALER IN ORDER FOR NOTIFICATION/ NEGOTIATION ON REPAIRS, DIAGNOSIS, ACTUAL REPAIRS, ETC. PURCHASE WAS MADE CONTINGENT UPON DEALERSHIP MAKING FULL AND COMPLETE DIAGNOSIS AND REPAIRS TO DRIVETRAIN WITH WARRANTY OF ALL FOR A ONE YEAR PERIOD; WITH ALL COSTS TO DEALER. DEALER NOW IS ATTEMPTING TO BACK OUT OF WRITTEN AGREEMENT - HOWEVER, NEGOTIATIONS ARE STILL BEING HELD TOWARDS REPAIRS. *AK

Seats
Filed Jul 30, 2002PA

WHILE DRIVING AT 25 MPH, THE DRIVERS UPPER LOWER SEAT FRAME, SNAPPED OFF. MANUFACTURER WAS NOTIFIED. *AK *SCC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 30, 2002VA

SINCE PUCHASE OF VEHICLE THERE HAS BEEN A VIBRATION WHEN APPLYING BRAKES. TOOK VEHICLE TO DEALER, AND THEY REPLACED ROTORS. *AK CONSUMER STATES THAT RECALL 00V136/MAN RECALL 879 EXPLAINS THE PROBLEMS VEHICLE IS EXPERIENCING, HOWEVER CONSUMER HAS BEEN CHARGED FOR ALL REPAIRS. AFTER RUNNING VEHICLE WITH A/C ON FOR LONGER THAN AN HOUR, THE A/C STOPS COOLING, A/C WAS BLOWING THROUGH DEFROSTER VENTS, FOUND MISCALIBRATED ATC HEAD. VEHICLE WOULD CUT OFF AT IDLE. RIGHT REAR WINDOW INOPERABLE. CRANK SENSOR WAS REPLACED. *SLC

Seat Belts › Front › Retractor
Filed Jul 29, 2002MA

SEATBELT RETRACTOR IS BROKEN. CONSUMER IS NOT ABLE TO HAVE SEAT INSTALLED BECAUSE RETRACTOR IS BROKEN SO DEALER WILL NOT INSTALL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 29, 2002TX

BRAKE ROTORS ARE WARPED, CAUSING SEVERE SHIMMY ON BRAKING. I THOUGHT IT WAS PECULIAR THAT THE SERVICE ADVISOR SAID THEY WOULD CHARGE ME TO INSPECT IF HE REPORTED THIS PROBLEM. I WILL NOT PAY FOR SOMETHING THAT SHOULD BE A WARRANTY ISSUE. THE BRAKE ROTOR PROBLEM WITH THE GRAND CHEROKEE IS WIDELY PUBLICIZED. I THINK THE REASON THE DEALER CHARGES TO INSPECT THIS IS TO DISCOURAGE AS MANY PEOPLE AS POSSIBLE FROM REPORTING THIS WIDESPREAD PROBLEM.*AK

Visibility › Power Window Devices and Controls
Filed Jul 25, 2002VA

THE CAR IS NOT QUITE 3 YEARS OLD AND THE PASSENGER REAR WINDOW FAILS TO WORK. THE WINDOW IS NOT USED OFTEN. THE DAIMELER CHRYSLER STATED BECAUSE OF TEH MILEAGE THEY WOULD NOT PERFORM THE REPAIR FREE. MY QUESTION TO DAIMLER CHRYSLER WAS WHAT DOES MILEAGE HAVE TO DO WITH A WINDOW WORKING? EITHER THEY WORK OR NOT. I MENTIONED THAT THERE WERE SEVERAL TB ON THE POWER WINDOWS WORKING SPORADICALLY.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 23, 2002GA

CAR HAS 25 THOUSAND MILES. UNDER WARRANTY, ROTORS WERE "TURNED". AT 18 THOUSAND, ROTORS AND BRAKES PADS REPLACED. AT 25000, ROTORS ARE WARPED AND NEED TO BE REPLACED. CHRYSLER HAS A DESIGN FLAW IN THEIR BRAKING SYSTEM THAT CAUSES ROTORS TO WARP AND BRAKE WITH MUCH VIBRATION. TWO SERVICE BULLETINS EXIST. CHRYSLER SHOULD RECALL THE VEHICLE BEFORE INJURIES OCCUR.*AK

Tires › Sidewall
Filed Jul 23, 2002FL

THE TIRE LOOKED AS IF IT WAS REMADE OVER AN OLD WHITE WALL THERE WAS A WHITEWALL UNDER THE SIDEWALL OF THE TIRE THAT FAILED. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Jul 23, 2002CA

WHILE TRAVELING DOWN A MOUNTAIN ROAD, GAINING SPEED, PUT CAR INTO 2ND GEAR IN ORDER TO SLOW DOWN AND NOT OVER-USE THE BRAKES...CAR SUDDENLY BOLTED BACK AND BRAKES LOCKED UP AND BECAME UNRESPONSIVE. I STEERED OUT OF HITTING THE MEDIAN , (IT WAS A WINDY MOUNTAIN ROAD), BUT HIT THE BACK OF A TRACTOR TRAILOR.. I WAS THEN HIT FROM BEHIND BY ANOTHER TRACTOR-TRAILOR AND PROJECTED FOWARED. I WAS ABLE TO MANUEVER OVER TO SHOULDER OF ROAD. PLACED CAR'S TRANSMISSION IN PARK..BUT IT CONTINUED TO MOVE FOWARD !!! I HAD MINOR ACHES AND PAINS, CAR SUSTAINED AT LEAST $9500 WORTH OF COLLISSION DAMAGE. TOLD REPAIR TO CHECK BRAKES AND TRANSMISSION...THEY SAID EVERYTHING OK.. I DID NOT DO ANYTHING UNUSUAL IN THIS DRIVING EXPERIENCE. I AM EXTREMELY FEARFUL OF THE VEHICLE. IT IS STILL IN SHOP WAITING FOR FINAL ESTIMATE. I WANT TO MAKE SURE THE FRAME AND BRAKES AND TRANSMISSION ARE OK BEFORE I CONSIDER USING VEHICLE AGAIN. MY CONFIDENCE IS LOST. CAN JEEP RESPOND AND LET ME KNOW WHY THIS HAPPENED...WILL THEY BUY-BACK ? IT IS ON EXTENDED WARRANTY TIL JANUARY 2003 OR 43,000 MILES. I JUST PURCHASED IN JANUARY OF 2002. I NOW REALIZE MANY JEEPS HAVE MANY PROBLEMS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 19, 2002OH

ROTORS WARPED W/IN 20000 MILES. REPLACED ROTORS AT 36000 MILES, ROTORS WARPED AGAIN AT 40000. ADVISED BY CHRYSLER AND DEALER THAT CALIPERS ARE DEFECTIVE NOT ROTORS BUT NO RECALL HAS BEEN ISSUED.*AK

Power Train › Automatic Transmission
Filed Jul 18, 2002MD

WHILE DRIVING ON HIGHWAY VEHICLE STARTED MAKING A SCREECHING SOUND, VEHICLE JUST STARTED TO STALL. WHEN DRIVER PULLED OVER, TRANSMISSION QUIT. DRIVER PLACED CAR IN PARK, STEPPED OUT, AND VEHICLE STARTED TO ROLL BACKWARDS DUE TO TRANSFER CASE LOCKING UP. DEALER SAID TRANSFER CASE AND TRANSMISSION NEEDED TO BE REPLACED.*AK

Seat Belts › Front › Buckle Assembly
Filed Jul 18, 2002TX

CONSUMER COULD NOT UNLATCH REAR SEAT BELT. THIS COULD HAVE CAUSED CONSUMER TO GET HURT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 18, 2002NC

PROBLEM 1)THE FRONT BRAKE ROTORS HAD TO BE TURNED @ 14,000 MILES AND AGAIN AROUND 22,000 MILES. THEY ARE VIBRATING WITH EACH BRAKING AGAIN @ 39,000 MILES. I HAVE BEEN DRIVING FOR 25 YEARS AND HAVE NEVER HAD A PROBLEM LIKE THIS BEFORE. AUTOPARK TRIED TO MAKE IT APPEAR THAT SOMEONE WAS "RIDING" THE BRAKES. AUTOPARK TOLD US THEY WERE NOT COVERED UNDER WARRANTY @ 22,000 MILES ALTHOUGH WE COULD NOT FIND ANYTHING IN OUR WARRANTY BOOK STATING THAT. THE AUTOPARK MECHANIC HAD TO GO TO HIS SHOP WARRANTY MANUAL ON PAGE 300 AND SOMETHING TO FIND THE SMALL PRINT. AGAIN, IT IS NOT IN OUR WARRANTY INFORMATION. WE BELIEVE THERE IS A DEFECT FROM THE FACTORY. PROBLEM 2) I HAD BEEN SMELLING GASOLINE INSIDE THE VEHICLE FOR A COUPLE OF MONTHS AND THE VEHICLE IS SLOW TO START MOST OF THE TIME. THE VEHICLE WOULD NOT START AND STAY RUNNING ON JUNE 3, 2002. UPON THE 2ND ATTEMPT TO START THE VEHICLE, I SMELLED GAS, TURNED THE VEHICLE OFF, AND GAS POURED OUT OF THE VEHICLE ONTO THE GROUND. THIS IS A VERY DANGEROUS, POTENTIALLY DEADLY PROBLEM. I HAD TO HAVE THE CAR TOWED BECAUSE THE GAS CONTINUED TO LEAK FROM UNDERNEATH THE CAR. THE JEEP CONTINUES TO BE SLOW TO START W/39,000 MILES ON IT AND I AM CONCERNED THAT THE PROBLEM WITH THE FUEL LINE COMING OFF IS MORE SERIOUS THAN AUTOPARK RELAYED. IF I HAD BEEN ANYWHERE OTHER THAN MY OWN GARAGE AND SOMEONE THREW DOWN A LIT CIGARETTE OR A MATCH, I WOULD NOT BE HERE TO SEND THIS EMAIL TO YOU TODAY.*AK

Air Bags › FrontalCrash
Filed Jul 17, 2002CT

VEHICLE WAS INVOLVED IN A REAR END COLLISION AND NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 15, 2002NC

VIBRATION IN VEHICLE WHEN BRAKING. ROTORS WERE REPLACED, THEN TURNED. AT THIS TIME, THERE IS VIBRATION AGAIN WHEN BRAKING. *AK

Seats
Filed Jul 13, 2002NY

DRIVERS SEAT BREAKS LOOSE, DOOR STOP CRACKS, DRIVE LINE WHINE OVER 40 MPH. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 10, 2002MO

CONSUMERS VEHICLE CONTINUES TO ROLL ONCE IT IS ENGAGED IN PARK. *JG

Air Bags › Frontal
Filed Jul 8, 2002CA

CONSUMER WAS DRIVING AT 30 MPH WHEN ANOTHER VEHICLE MADE AN ATTEMPT TO MAKE A U-TURN. CONSUMER TRIED TO AVOID HITTING OTHER DRIVER BY VEERING TO THE LEFT, HOWEVER CONSUMER HIT THE OTHER DRIVER HEAD ON. CONSUMER WAS WEARING SEATBELT BUT, THE AIRBAGS DID NOT DEPLOY. *TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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