Page 13 of 33 · complaints 601–650 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 30, 2003GA

THERE HAS BEEN A VERY STRONG PULSATION WHEN APPLYING PRESSURE TO THE BRAKE PEDAL FOR ABOUT TWO WEEKS. THE FRONT OF THE VEHICLE ALONG WITH THE STEERING WHEEL SHAKES. THE CONSUMER STATED THERE MAY BE A PROBLEM WITH THE FRONT BRAKES. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 28, 2003AR

BAD ROTORS. *NLM

Air Bags › Frontal
Filed Jun 27, 2003PA

PROBLEMS WITH CLOCK SPRING. *MR. *PH THE AIR BAG LIGHT ILLUMINATED AND THERE WERE WARNING TONE SIGNALS WHEN A RIGHT TURN WAS MADE. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 25, 2003IL

THE ROTORS ON MY 1999 JEEP GRAND CHEROKEE LAREDO ARE GOING BAD AFTER HAVING THEM DONE LAST YEAR. THIS IS A KNOWN PROBLEM WITH JEEPS. I FEEL THIS SHOULD BE LOOKED INTO BECAUSE THIS IS NOT A NORM. *NLM

Service Brakes, Hydraulic
Filed Jun 24, 200327,000 milesCA

BRAKE ROTORS AND PADS REPLACED EVERY 3,000-4,000 MILES...THE LAST TIME VEHICLE WAS TAKEN FOR PROBLEM, THE ROTORS, PADS AND CALIPERS WERE REPLACED. DEALER CLAIMED IT WAS DRIVER ABUSE FOR PREMATURE WEAR OF BRAKE PARTS...I WAS FURIOUS! NOW AFTER 4,000 MILES. BRAKES ARE SHOT...VIOLENT STEERING WHEN APPLYING BRAKES AT 50+.... *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 19, 200310,000 milesCT

I PURCHASED A BRAND NEW SUV, GRAND CHEROKEE, IN 1999. SINCE THEN, I'VE TO REPAIR OR REPLACE THE ROTOR EVERY SINGLE YEAR. THE PROBLEM IS THAT THE STEERING WHEEL WILL SHAKE WHEN I STEP ON THE BRAKE FROM SPEED >50 MPH. WHEN THE VEHICLE WAS LESS THAN 36,000 MILES, THE DEALER GRACIOUSLY FIXED THE PROBLEMS WITHOUT CHARGE. LESS THAN A YEAR AGO, I HAD TO FIX THE SAME PROBLEM FOR A FEW HUNDRED DOLLARS FOR IT'S >36,000 MILES. THE DEALER TOLD ME THAT JEEP HAS IMPROVED THE ROTOR DESIGN AND I SHOULD NOT HAVE THE SAME PROBLEM. BUT NOW I HAVE THE SAME PROBLEM AGAIN. MY FRIEND OWNS THE SAME MODEL AND IT HAS THE SAME PROBLEM. I CALLED JEEP BUT WAS TOLD THAT IT'S NOT A DEFECT. SO, AS A CONSUMER, AM I SUPPOSED TO FIX THE ROTOR ONCE EVERY 9 MONTHS? MY OTHER VEHICLES DO NOT HAVE THAT PROBLEM. *NLM

Service Brakes, Hydraulic
Filed Jun 19, 20037,000 milesCA

THIS IS MY SIXTH REPLACEMENT OF THE ROTORS AND CHRYSLER HAS INFORMED ME THAT THEY WILL NOT BE RESPONSIBLE FOR THE DEFECTIVE PARTS CONTINUING TO FAIL. THE DEALER STATES THAT APPROXIMATELY 1,000 CUSTOMERS HAVE HAD REPLACEMENT ROTORS INSTALLED AND MORE THAN 20% CONTINUE TO RETURN BECAUSE OF PULSATION AND BRAKE PROBLEMS. I BELIEVE THAT THERE SHOULD BE A RECALL AFTER COUNTLESS THOUSANDS OF CUSTOMERS LIKE MYSELF HAVE HAD TO ENDURE NOT ONLY UNSAFE DRIVING AS A RESULT OF THIS PROBLEM, BUT INCONVENIENCES, ADDITIONAL OUT OF POCKET COSTS, TIME WASTED AND THE HASSLES OF DEALING WITH THE MANUFACTURE. THIS PROBLEM WILL NOT GO AWAY UNLESS NHTSA DOES SOMETHING. THANK YOU FOR YOUR ATTENTION TO THIS IMPORTANT ISSUE. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 17, 200322,173 milesOH

NAR 06/19/2003. *MR THE CONSUMER EXPERIENCED PROBLEMS WITH THE DISK BRAKES EVER SINCE PURCHASING THE VEHICLE. THE CALIPERS AND ROTORS HAD TO BE REPLACED FOUR TIMES AND NEED TO BE DONE AGAIN. THE CONSUMER REQUESTED THAT DAIMLER CHRYSLER OWN UP TO THE PROBLEM AND REPAIR OR CONTINUE TO REPLACE DEFECTIVE PARTS TO MAINTAIN A SAFE VEHICLE. *CB *JB

Service Brakes, Hydraulic
Filed Jun 12, 200311,501 milesCA

I PURCHASED A NEW 1999 JEEP GRAND CHEROKEE IN MAY 1999. AFTER 11,000 MILES THIS VEHICLE BEGAN SHUDDERING WHEN BRAKING AT SPEEDS ABOVE 35 MPH. I TOOK THE CAR BACK TO THE DEALER AND THE FRONT ROTORS AND PADS WERE REPLACED UNDER THE WARRANTY. AT 27,000 MILES (NOV. 2002) THE PROBLEM RETURNED . THIS TIME THE WARRANTY HAS EXPIRED. THE DEALER SAID THEY WOULD PROVIDE THE PARTS AT NO CHARGE BUT I WOULD HAVE TO PAY FOR THE LABOR TO REPLACE THE ROTORS. THE DEALER ASSURED ME THAT THIS WOULD BE THE LONG TERM SOLUTION TO THE BRAKE/SHUDDER PROBLEM. YESTERDAY, SEVEN MONTHS AND 5,000 MILES LATER IT TOOK THE CAR BACK IN FOR THE SAME BRAKING PROBLEM. THIS TIME, I HAVE TO PAY FOR THE LABOR TO HAVE THE CALIPERS REPLACED AND WARPED ROTORS. I AM FINDING THAT THIS BRAKE PROBLEM WITH JEEP GRAND CHEROKEES IS NOT ISOLATED TO MY CAR. THE DEALER ACKNOWLEDGES THAT THERE ARE "PROBLEMS" WITH THE BRAKES FOR THIS YEAR AND MODEL. CHRYSLER/JEEP SHOULD BE FORCED TO RECALL THE 1999 GRAND CHEROKEES AND PERMANENTLY FIX THIS FLAWED BRAKING SYSTEM. *JB

Service Brakes, Hydraulic
Filed Jun 12, 2003OH

PURCHASED VEHICLE 1/29/99. BEGAN EXPERIENCING DANGEROUS SHAKING AND VIBRATION DURING BREAKING AROUND 20000 MILES. ON 9/15/00 REPLACED BRAKE PADS AND ROTORS AT 29503 MILES. SHAKING AND VIBRATION DURING RESUMED. REPLACED ROTORS AT 48532 MILES ON 11/14/01. DANGEROUS SHAKING AND VIBRATION RESUMED DURING BREAKING AT HIGHWAY SPEEDS, OFTEN RESULTING IN DIFFICULTY CONTROLLING THE VEHICLE. AT 68918 MILES REPLACED BRAKE PADS, ROTORS, AND CALIPERS ON 6/12/03. *JB

Steering
Filed Jun 9, 2003SC

I WAS DRIVING ALONG IN A MAJOR CITY, COLUMBIA, SOUTH CAROLINA, WHEN ALL OF A SUDDEN MY WHEELS STOPPED TURNING AS I WAS ATTEMPTING TO MAKE A TURN. I CALLED 911 AND ASSISTANCE WAS IMMEDIATELY DISPATCHED. I WAS DRIVING A 1999 JEEP GRAND CHEROKEE LAREDO. I HAD NEVER EXPERIENCED ANY PROBLEMS SIMILAR TO THIS ONE PRIOR TO THIS INCIDENT. ONCE THE TOW TRUCK AND A VEHICLE MECHANIC ARRIVED IT WAS DETERMINED THAT THE STEERING SHAFT WAS DEFECTIVE. I WAS TOLD THAT THIS PROBLEM COULD HAVE STEMMED FROM A FACTORY DEFECT. I WOULD LIKE FOR AN INVESTIGATION TO TAKE PLACE REGARDING THE AFOREMENTIONED TYPE OF VEHICLE TO SEE IF THIS INDEED WAS A FACTORY DEFECT. I HAVE A TOWING AND VEHICLE MECHANIC BILL THAT I HAD TO PAY REGARDING THIS INCIDENT THAT I THINK SHOULD BE COVERED BY THE VEHICLE MANUFACTURER IF THIS PROVES TO BE A PROBLEM CREATED BY THEM. THIS COULD HAVE VERY WELL BEEN A FATAL ACCIDENT FOR ME AS WELL AS FOR MY 3, 13, AND 18 YEAR OLD PASSENGERS HAD THIS OCCURRED WHILE I WAS DRIVING ALONG THE INTERSTATE OR AT ANY RATE OF SPEED HIGHER THAN THE SPEED OF ABOUT THE ESTIMATED 15 MPH OR SO WHEN ATTEMPTING TO MAKE THE TURN. I LOOK FORWARD TO HEARING FROM YOU REGARDING THIS MATTER.*AK

Equipment › Appliance › Air Conditioner
Filed Jun 8, 2003MD

BRAKES STILL SQUEAK AFTER BEING REPLACED SEVERAL TIMES. AIR CONDITIONER WORKED INTERMITTENTLY. THERE WAS ALSO A FOUL ODOR COMING OUT OF IT. HAD TO FILL WITH FREON ONCE A MONTH. NO AIR CONDITIONER NOW. *TT

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 6, 2003MN

BRAKES DO NOT WORK WHEN GOING AT A HIGH SPEED. VEHICLE WAS LOOKED AT BY A MECHANIC AND CONSUMER WAS TOLD THAT ROTORS WERE WARPED.*AK

Power Train › Automatic TransmissionCrash
Filed Jun 2, 200369,900 milesWA

VEHICLE WAS IDLING IN PARK. VEHICLE POPPED INTO REVERSE ,AUSING AN ACCIDENT. ACCIDENT TOOK PLACE IN A PARKING LOT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 1, 20032,000 milesNY

HAVE HAD THE ROTORS REPLACED FIVE TIMES AT 40,000 MILES. THE VEHICLE'S FRONT END SHAKES UNCONTROLLABLY WHEN BRAKES ARE APPLIED AT 50 MPH OR ABOVE WHICH CAUSED PULSATION AND VIBRATION IN THE FRONT END WHICH FELT AS IF THE FRONT WHEELS WERE GOING TO FALL OFF. *TT

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed May 29, 2003FL

CONSUMER PARKED THE VEHICLE IN THE DRIVEWAY WITH ENGINE RUNNING. AFTER A COUPLE OF MINUTES, VEHICLE ROLLED BACK AND DAMAGED THE FENCING OF THE RESIDENCE. VEHICLE WAS STILL IN PARK. PLEASE PROVIDE DETAILS.*AK

Electrical System › Ignition
Filed May 27, 200348,038 milesCA

1999 JEEP GRAND CHEROKEE LIMITED. ONLY 45,000 MILES. VEHICLE STALLED WHEN MAKING TURNS AND NOW STALLS WHEN OPERATING AT HIGH SPEEDS. LAST TIME VEHICLE WAS TRAVELING APPROXIMATELY 65 MILES AN HOUR AND STALLED. USUALLY THE VEHICLE WILL START BACK UP AS SOON AS IT IS PUT IN NEUTRAL AND YOU TURN THE KEY. BUT ON SOME OCCASIONS VEHICLE HAS HAD TO SIT FOR APPROXIMATELY 15 MINUTES BEFORE STARTING AGAIN. VEHICLE HAS BEEN TOWED TO A DEALERSHIP ON 2 OCCASIONS AND EACH TIME WHEN IT ARRIVES AND IS CHECKED BY MECHANICS IT STARTS UP. MECHANICS AND COMPUTER CHECKS REVEALED NO PROBLEM AT THE DEALERSHIP. PEOPLE HAVE SAID THAT IS POSSIBLY A COMPUTER PROBLEM IN THE VEHICLE AND THE REASON THE DEALERS FOUND NOTHING WRONG IS THE COMPUTER RESETS ITSELF EACH TIME THE JEEP IS RESTARTED. NOT SURE BUT THE DEALERSHIPS CANNOT GIVE ME ANY ADVICE ON WHAT TO DO TO FIX THE PROBLEM. I CANNOT AFFORD ANOTHER VEHICLE AND I AM WORRIED THAT VEHICLE STALLING AT HIGH SPEEDS IS GOING TO RESULT IN AN ACCIDENT. PLEASE LET ME KNOW IF THIS IS A PROBLEM YOU HAVE FOUND IN OTHER JEEPS AND IF YOU KNOW A REMEDY. JEEP HAS ALSO HAD ELECTRICAL PROBLEMS IN THE PAST SUCH AS TWO AUTO DOOR LOCKS GOING BAD, AIR CONDITIONER WENT BAD, AND THE BATTERY FAILED. NOT SURE IF THIS IS RELATED SOMEHOW OR NOT. CHECK OF PAST OWNER RECORDS SHOWS MAINTENANCE FOR CHECK ENGINE LIGHT AT 21418 MILES (2/19/01) AND 33488 (2/28/02) AND AUTOMATIC TRANSMISSION PROBLEMS AT 33488 MILES. *TT

Power Train › Driveline
Filed May 25, 200349,000 milesTN

IN APRIL OF 2002 I PURCHASED A USED 1999 JEEP GRAND CHEROKEE FROM A LOCAL DEALER BECAUSE IT HAD ONLY 14000 MILES ON IT. I HAVE HAD TO REPLACE THE BRAKE ROTORS AND PADS DUE TO VIBRATION 2 TIMES. AT 46000 MILES I PUT NEW TIRES ON THIS TO QUIET A NOISE PROBLEM. NOW AT 65000 MILES THE NOISE IS EXTREME COMING FROM DRIVE TRAIN. I WAS TOLD TODAY THERE IS A DEFECT IN THE RING/PINION GEAR ASSEMBLIES USED ON THE 99/00 MODEL YEAR JEEPS. BUT THERE HAS YET TO BE A RECALL REGARDING THIS CONDITION. I AM VERY DISAPPOINTED IN THE DURABILITY OF THE PRODUCT, AS IT SHOULD HAVE LASTED FAR LONGER THAN 65000 MILES, ESPECIALLY FOR THE AMOUNT PAID FOR IT! HOPEFULLY CHRYSLER WILL TAKE RESPONSIBILITY FOR POOR ENGINEERING AND DESIGN QUALITY. BUT I DOUBT IT. THE ROARING AND HOWLING NOISE IS SO LOUD THAT YOU CAN NOT HEAR OTHERS TALKING AT ROAD SPEED, AND I AM GREATLY CONCERNED ABOUT THE SAFETY OF THE VEHICLE, BUT DUE TO THE GREAT COST OF IT, I CANNOT TRADE IT OR AFFORD TO REPAIR IT BECAUSE I AM ON DISABILITY!!!!!!!!!! *NLM

Power Train
Filed May 23, 200350,000 milesNV

AT HIGHWAY SPEEDS OF 40 TO 65MPH, I AM HEARING A WHINE COMMING FROM THE UNDERCARRIAGE. I PRESUME IT IS FROM THE TRANSFER CASE OR THE FRONT DRIVE SHAFT. WOULD LIKE TO KNOW HOW TO RESOLVE THIS PROBLEM. THIS IS MY SECOND JEEP, AND COULD BE MY LAST IF I CAN'T RESOLVE THIS PROBLEM.

Fuel System, Gasoline › Storage › Tank Assembly
Filed May 23, 200364,590 milesMN

**SAFETY ISSUE ** AFTER FILLING THE GAS TANK, FUEL SPEWED OUT OF THE BOTTOM OF THE VEHICLE, FORMING A PUDDLE APPROXIMATELY 2 FT IN DIAMETER. EVENTUALLY IT SLOWED TO A DRIP. I TOOK IT TO SHAKOPEE DODGE TO FIX THE LEAK. $374.19 LATER, IT'S FIXED. I CALLED CHRYSLER TO ARGUE THAT I SHOULDN'T HAVE TO PAY FOR THIS, AS IT'S A SAFETY CONCERN. THEY CHOSE NOT TO SUPPORT ME, AND SAID THEY COULD DO NOTHING.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 20, 2003NJ

I HAVE A JEEP GRAND CHEROKEE LAREDO 1999. (PURCHASED NEW) WE ARE HAVING CONTINUED PROBLEMS WITH THE FRONT BRAKES. TODAY THE 3RD SET OF NEW ROTORS WERE INSTALLED. MY VEHICLE ONLY HAS 28,700 MILES!!!! WHEN BRAKING THIS IS A VERY UNSTABLE VEHICLE. VIBRATIONS ARE SO SEVERE IT FEELS AS IF YOU COULD LOOSE CONTROL OF THE VEHICLE. SO MANY PEOPLE HAVE THE SAME COMPLAINT. WHY NO RECALL??????? *NLM

Vehicle Speed Control › Cruise Control
Filed May 19, 200368,000 milesLA

THE VEHICLES CRUISE CONTROL MOTOR FAILED. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 12, 200311,000 milesLA

I OWN A 1999 SIX-CYLINDER JEEP GRAND CHEROKEE (PURCHASED NEW). HAVE HAD RECURRENT BRAKE PROBLEMS. ROTORS WARP PREMATURELY. BRAKING CAUSES A SAFETY HAZARD, CAR AND STEERING WHEEL SHAKES VIOLENTLY. HAD ROTORS TURNED AT LEAST FOUR TIMES AND NEW PADS. DAIMLER-CHRYSLER IS AWARE THEY HAVE PUT INFERIOR BRAKES ON THEIR VEHICLES BUT REFUSE TO ADMIT IT. PRESSURE NEEDS TO BE PUT ON THIS COMPANY. I AM PURCHASING A WHOLE NEW SET OF RAYBESTOS ROTORS AND PADS AS I AM SICK OF THIS PROBLEM. I HAVE READ NUMEROUS MAYBE HUNDREDS OF COMPLAINTS ABOUT THE BRAKES, YET DAIMLER-CHRYSLER REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. *NLM

Service Brakes, Hydraulic
Filed May 8, 200350,000 milesMA

BETWEEN 45K-$65K MILES HAVE HAD CONTINUOUS PROBLEMS WITH THE FRONT BRAKES. ROTORS HAVE BEEN REPLACED AND RE-MACHINED TWICE, MOST RECENTLY ADVISED TO UPGRADE TO AFTERMARKET CERAMIC PADS, 10K MILES LATER EXACT PROBLEM HAS RETURNED. BRAKES PULSE AT ALL SPEEDS ONCE WARM, BOTH DURING DRIVING AND PARTICULARLY WHEN APPLIED CAUSING VEHICLE AND STEERING WHEEL TO SHIMMY. 80% OF MY DRIVING IS HIGHWAY AND THIS IS COMPLETELY UNACCEPTABLE. MULTIPLE DEALERS HAVE ACKNOWLEDGED THIS AS A VERY COMMON PROBLEM ON THE 99-01 MODELS BUT THAT CHRYSLER WILL NOT RESOLVE THE ISSUE. NOW I'VE BEEN ADVISED TO REPLACE WITH A NEWER CALIPER DESIGN THAT WILL COST AN ADDTL. $450 BRINGING MY TOTAL BRAKE EXPENSES ON THE FRONT AXLE TO WELL OVER $1000 IN 1 YEAR. *NLM

Seats › Front Assembly › Power Adjust
Filed May 7, 200362,500 milesSC

BROKEN ELEVATOR BRACKET ON DRIVERS POWER SEAT. THE FRONT LEFT BRACKET HAS BROKEN AT THE WELD. IT DOES NOT APPEAR THAT THIS WELD HAD BEEN ADEQUATELY FUSED TO THE AXIS SHAFT. THE BRACKET BROKE IN HALF AT THE POINT WHERE IT IS INTERSECTED BY THE AXIS COMPONENT. SOMETIMES THIS SEAT ROCKS BACKWARD SUDDENLY WHEN DRIVING WHICH DIMINISHES MY ABILITY TO CONTROL THE VEHICLE. I AM MORE CONCERNED THAT THE DRIVERS SEAT IS NOT ANCHORED TO THE VEHICLE CHASSIS AS DESIGNED. IN THE EVENT OF BEING THE VICTIM OF A REAR END COLLISION, I ANTICIPATE BEING THROWN TO THE REAR OF THE CAB DUE TO LACK OF RESTRAINT. I AM VIRTUALLY THE ONLY PERSON THAT HAS DRIVEN THIS VEHICLE AND THE SEAT HAS ONLY BEEN ELEVATED FROM ITS LOWEST POSITION A FEW TIMES. THE REPAIR ESTIMATE IS $586 (TO REPLACE THE ENTIRE ASSEMBLY) AS THE WARRANTY HAS EXPIRED. THIS FAILURE IS CLEARLY A MANUFACTURING DEFECT AND NOT DUE TO WEAR OR MISUSE. THE FAILURE OF THIS COMPONENT SIGNIFICANTLY COMPROMISES DRIVER AND OCCUPANT SAFETY. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 6, 200346,000 milesWI

PROBLEMS WITH BRAKES - ROTORS ON JEEP GRAND CHEROKEE. SERVICE DEPARTMENT ADVISED THEY HAVE CHANGED TO DIFFERENT ROTORS THAT COST MORE VERSES THE GENERAL REPLACEMENT ONES. THE PRICE WAS DOUBLE?? *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 6, 200345,000 milesWI

1999 JEEP BRAKE ROTORS- SHAKING WHILE BRAKING. PURCHASED JEEP WITH 45,000 MILE AND THEY RESURFACED THEM BEFORE I PURCHASED THE VEHICLE. KNOW AT 60000 MILE IT SHAKES AGAIN PULLING LIKE ANTI-LOCK BRAKES ACTIVATED. IT IS VERY SERIOUS SHAKING AND IF NOT PREPARED COULD AND PROBABLY HAS CAUSED ACCIDENTS. TOOK JEEP IN FOR UNRELATED SERVICE AND THEY TOLD ME THAT JEEP HAS COME OUT WITH NEW ROTORS FOR THIS PROBLEM AND THAT IT WOULD COST ME $407.00 DOUBLE WHAT REGULAR ROTOR WOULD COST?? I WANT TO KNOW IF SOMEONE CAN HELP EXPLAIN WHY THEY ARE NOT BACKING THEIR PRODUCT IF THEY KNOW THERE IS A PROBLEM? THEY OBVIOUSLY KNOW THIS OTHER WISE WHY ARE THEY TRYING TO SELL ME ANOTHER PRODUCT TO FIX THEIR DEFECTIVE PRODUCT. I HAVE HEARD AND READ MANY COMPLAINTS ABOUT JEEPS AND THE BRAKE ROTOR PROBLEMS KNOW AFTER CHECKING THIS OFFICE'S COMPLAINT FILES. SOME ONE PLEASE POINT ME TO WHOM I SHOULD TALK TO. I AM IN THE LAW ENFORCEMENT FIELD AND HAVE NEVER HAD A VEHICLE SHAKE WHILE BRAKING LIKE THIS BEFORE IS JEEP NOT BACKING IT'S VEHICLES?? *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 6, 2003KS

THE FRONT ROTORS WERE OUT OF ROUND, WHICH CAUSED THE VEHICLE TO EXPERIENCED EXTENDED STOPPING DISTANCE. *JB

Seat Belts
Filed Apr 29, 2003MN

ALTHOUGH WE HAVE NOT BEEN INVOLVED IN AN ACCIDENT OURSELVES, I HAVE A 1999 JEEP GRAND CHEROKEE AND WOULD LIKE THE SEAT BELTS REPLACED DUE TO THE NUMBER OF FATALITIES AND INJURIES RELATED TO THE GENERATION 3 UNLATCHING PROBLEMS. I HAVE ONLY ONE CHILD, A 4 YEAR OLD DAUGHTER, AND WOULD BE DEVASTATED IF ANYTHING HAPPENED TO HER THAT COULD HAVE BEEN PREVENTED. WE SPENT $20,000 ON THIS VEHICLE AND EXPECT IT TO PROTECT OUR FAMILY. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Apr 29, 2003MN

THE VEHICLE EXPERIENCED MULTIPLE PROBLEMS. THE HORN FAILED. THE INTERIOR LIGHTS FAILED. THE DOOR LOCKS WERE INOPERATIVE. THE ABS LIGHT AND THE BRAKE LIGHT CAME ON AND REMAINED ON. THE VEHICLE OVERHEATED WHEN AT IDLE FOR MORE THAN A FEW MINUTES. THIS PROBLEM HAS BEEN ADDRESSED MORE THAN THREE TIMES WITH NO RESOLUTION. THE BRAKES VIBRATED AND THIS HAS BEEN A PROBLEM SINCE THE FIRST YEAR OF PURCHASE. THE CONSUMER HAS REQUESTED JEEP TO BUY BACK THE VEHICLE. MR SCC *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 28, 200315,000 milesNY

DURING FOUR YEARS OF OWNERSHIP OF A 1999 JEEP GRAND CHEROKEE, I HAVE HAD 5 REPLACEMENTS OF ROTORS. CAUSING SERIOUS VIBRATIONS OF THE WHEELS, STEERING AND THE ENTIRE AUTO. *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 27, 20033,000 milesCA

I KNOW YOU DON'T CARE AND WILL DO NOTHING TO REMEDY THIS SAFETY DEFECT, BUT JUST SO I CAN SAY THAT I TOLD YOU. THE BRAKE ROTORS FOR THE 1999 JEEP GRAND CHEROKEE LAREDO ARE NO GOOD AND WARP WITHIN 3 TO 6,000 MILES. THE OPERATORS AS WELL AS OTHER DRIVERS ARE PUT IN DANGER WHEN THE VEHICLE GOES OUT OF CONTROL AS THE WHEEL IS PULLED FROM YOUR HANDS AND SWERVES AS THE STEERING WHEEL VIBRATES. THE DEALERS DO NOT OFFER ANY PERMANENT REPAIRS AND CHARGE THE CUSTOMER TO TURN THE ROTORS AGAIN AND AGAIN. WITH EACH EPISODE OTHERS ARE PUT IN DANGER, AGAIN AND AGAIN. I GUESS SOMEDAY WE'LL HAVE TO REPLACE THE NHTSA WITH A JAPANESE GROUP TOO, BECAUSE YOU ARE ABOUT AS EFFECTIVE AS THE AMERICAN AUTO MFGRS IN CAUSING AN IMPROVEMENT. *NLM

Tires › Sidewall
Filed Apr 23, 200382,000 milesUT

B.F. GOODRICH TRAIL A/P P245/70 R16 106S M+S SIDEWALL BLOWOUT. DOT BF9LF93J. THIS IS THE 2ND REAR TIRE SIDEWALL BLOWOUT ON THESE TIRES IN 6 MONTHS. THE FIRST OCCURRED 3 MONTHS AGO AT 40 MPH, YESTERDAYS OCCURRED AT 65 MPH. THE UTAH HIGHWAY PATROL STATED THAT WHEN THE FRONT TIRES BLOWOUT, THERE MOST LIKELY WILL BE FATALITIES AND PROPERTY DAMAGE. THESE TIRES ARE DEFECTIVE. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Apr 22, 2003NC

THE FUEL LINE FAILED, WHICH CAUSED THE VEHICLE TO "PUTTER" THEN STALL. *JB

Suspension › Front › Wheel Bearing
Filed Apr 22, 2003NC

THE WHEEL BEARINGS FAILED. *JB

Power Train › Driveline › Differential Unit
Filed Apr 22, 2003NC

THE ENTIRE REAR DIFFERENTIAL HAD TO BE REPLACED. *JB

Electrical System › Horn
Filed Apr 22, 2003MN

THE VEHICLE EXPERIENCED THE FOLLOWING PROBLEMS: NO HORN, INTERIOR LIGHTS, OR DOOR LOCKS, THE ABS/BRAKES LIGHTS WERE ON, CONTINUOUS OVERHEATING WHEN IDLED, DESPITE REPEATED BRAKE WORK, THEY WERE STILL A PROBLEM, THE DASHLIGHTS DIDN'T GET BRIGHT AS NORMAL, HISSING NOISE IN THE BRAKES (BOOSTER WAS REPLACED), BLOWER MOTOR WAS INOPERATIVE ALONG WITH MODE POSITION (REPLACED BLOWER MOTOR RESISTER WIRING HARNESS), FRONT PINION SEAL LEAKED AND WAS REPLACED, THERE WAS A BROKEN BOLT IN THE REAR STABILIZER BAR (REMOVED), WHEN THE VEHICLE WAS PLACED IN DRIVE FROM PARK, IT SHIFTED HARD (REPLACED DRIVESHAFT), THE CONTROL MODULE WAS REPLACED, THE BRAKES PULSATED ON NUMEROUS OCCASIONS (TSB WAS COMPLETED), THE BLOWER MODULE WAS REPLACED, ALL GAUGES STOPPED WORKING,ALL WARNING LIGHT WOULD COME ON, THE ENGINE TEMPERATURE CLIMBED HIGHER THAN NORMAL (REPLACED THE FAN POWER TRANSMITTER), THE WINDSHIELD WIPERS HAD BECOME INOPERATIVE, AND THE ARM HAD BROKEN (REPLACED THE REAR ARM). THE CONSUMER REQUESTED THE DEALER TO BACK THE VEHICLE. MR SCC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Apr 22, 200350,000 milesAL

THE ABS WARNING LIGHT ILLUMINATED. THE AIR BAG LIGHT ALSO ILLUMINATED. THE DEALER REPLACED THE CLOCK SPRING. *JB *NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 20, 200345,000 milesNY

BRAKE PROBLEMS WITH 99 JEEP GRAND CHEROKEE. I HAVE REPLACED MY ROTORS 3 TIMES SINCE PURCHASING THIS VEHICLE USED. DC HAS A TSB FOR THIS PROBLEM, BUT WILL ONLY PERFORM IT IF UNDER 35000. THIS PROBLEM OF WARPED ROTORS IS A DANGER TO MYSELF AND THE PUBLIC. PLEASE FORCE DC TO CORRECT THIS PROBLEM. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 17, 2003PA

BAD ROTORS AND BAD FUEL PUMP. *NLM

Service Brakes, Hydraulic
Filed Apr 10, 200339,000 milesNC

WHEN BRAKING HARD THE VEHICLE'S FRONT END VIBRATED SEVERELY. THERE IS A TSB 05-003-02 FOR THIS ISSUE. *NLM

Power TrainCrash
Filed Apr 10, 2003MI

THE VEHICLE ROLLED BACKWARDS WHILE PARKED ON A HILL WITH THE EMERGENCY PARKING BRAKE ENGAGED. THE DOOR WAS DAMAGED. *JB

Service Brakes, Hydraulic
Filed Apr 9, 200361,000 milesWV

THE DEALER REPLACED THE BRAKES AND ROTORS YET THE PROBLEM OCCURRED AGAIN. *NLM

Service Brakes, Hydraulic
Filed Apr 7, 20037,112 milesTX

THE BRAKES AND ROTORS WERE SERVICED ON 5 DIFFERENT OCCASIONS. *TS. THE WEATHER STRIP WAS LOOSE ON THE RIGHT REAR DOOR, ALSO THE VEHICLE PULLED TO THE RIGHT. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 7, 200356,000 milesCT

DIMINISHED BRAKING AND STOPPING DISTANCE. REPLACING FRONT ROTORS OF VEHICLE FOR 3RD TIME AT 80000 MILES. THE LAST BRAKE INSPECTION AT 70000 MILES INDICATED 80% LIFE REMAINING FOR FRONT AND BACK BRAKES. CURRENTLY AT 80000 MILES FRONT BRAKES ARE AT 10% LIFE. REPLACED ROTORS FOR FIRST TIME AT 57000 MILES. ALSO, HAD ROTORS "DEGLAZED" AT 24000 MILES DUE TO SQUEAKS AND DIMINISHED STOPPING ABILITY. *JB

Service Brakes, Hydraulic
Filed Apr 5, 2003WA

A SEVERE SHAKING OF THE VEHICLE WHEN BRAKES ARE APPLIED. THIS HAS BEEN GOING ON FOR ABOUT 5 MONTHS, AND IS GETTING WORSE. WAS TOLD BY A DEALER "DICK HANNAH" IN WASHINGTON, CHRYSLER WOULD NOT PAY FOR ANY PROBLEMS THOUGH CHRYSLER HAS A SUBSTANTIAL AMOUNT OF COMPLAINTS AGAINST THEM. I FOUND A LOCAL COMPANY TO FIX THE PROBLEM FOR ABOUT $200 LESS THAN THE DEALER. I AM STILL VERY PISSED-OFF ABOUT THE CUSTOMER SERVICE OF CHRYSLER. WITH THIS MANY COMPLAINTS WHY ARE THEY SO UNWILLING TO PAY FOR, WHAT SOUNDS TO ME, LIKE AN ENGINEERING MISTAKE IN THE DESIGN OF THE BRAKES. I WILL NEVER BUY A CHRYSLER PRODUCT AGAIN. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Apr 5, 20038,000 milesRI

BRAKES PADS AND ROTOR FAILURE BOUGHT NEW AT 8000 ROTORS VIBRATING AND PULSATING AND AGIAN AT 12-13000 AND AGAIN AT 22000 AND AGAIN AT 36000 AND ONCE AGAIN AT 45000 DEALER DID TAKE CARE OF THE REPAIRS BUT AT ONE TIME THEY CHARGED ME FOR PADS AT 102.00 VERY HIGH AND RIGHT KNOW I HAVE 56000 AND AGAIN ROTOR VIBRATING

Power Train › Axle Assembly
Filed Apr 3, 200390,000 milesIN

I HAVE A 1999 JEEP GRAND CHEROKEE, I REPLACED THE THE REAR PINION BEARING IN APRIL OF 2001 AND IT NEEDS TO BE REPLACED AGAIN. DAIMLER/CHRYSTLER IS UNWILLING TO WORK WITH ME ON THE REPAIR OF THIS ITEM. HAVE BEEN DRIVING FOR 30 YEARS AND HAVE NEVER REPAIRED THIS ON ANY OTHER VEHICLE ONCE, MUCH LESS TWICE!

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 1, 2003FL

THE FRONT ROTORS WERE REPLACED AND RESURFACED TWICE. *AK *JB

Air Bags › Frontal › Sensor/Control Module
Filed Apr 1, 200329,000 milesPA

1999 JEEP AIRBAG CONTROL MODULE FAILED. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1999 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →