Page 12 of 33 · complaints 551–600 of 1,638

1999 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →

Service Brakes, Hydraulic
Filed Nov 20, 200360,000 milesOR

BRAKES. I OWN A 1999 JEEP GRAND CHEROKEE THAT REQUIRED A COMPLETE FRONT BRAKE JOB. THIS INCLUDED "UPGRADED" CALIPERS REPLACEMENT OF ALL FRONT BRAKE COMPONENTS AND MACHINING ON ALL REAR COMPONENTS. AT LESS THAN 70,000 MILES THIS SEEMS A LITTLE EXTREME. I HAVE CHECKED WITH JEEP DIRECTLY AND THEY FEEL THIS IS NOT A PROBLEM. I SEE ON THE COMPLAINT LIST THERE ARE QUITE A FEW CARS THAT HAVE THIS ISSUE. WHAT IS BEING DONE AND WHAT CAN I DO? *LA

Power Train › Driveline › Differential Unit
Filed Nov 17, 200371,000 milesGA

EXCESSIVE NOISE FROM REAR DIFFERENTIAL. DEALER STATES COMPONENTS WITHIN DIFFERENTIAL ARE COMING APART AND THAT DIFFERENTIAL NEEDS TO BE RE-BUILT. MY COST IS GOING TO BE BETWEEN $1050 AND $1300 FOR REPAIR. I NOTED SEVERAL OTHER COMPLAINTS FROM OTHER CONSUMERS AT THE NHTSA SITE. DEALER STATES ITS A COMMON PROBLEM. MY PREVIOUS 1988 JEEP DID NOT HAVE THIS PROBLEM. ANY MOVEMENT BY NHTSA TO FORCE A RECALL OR SOME ADJUSTMENT FROM DIAMLER-CHRYSLER OR AM I JUST OUT OF LUCK? *LA

Power Train › Transfer Case (4-wheel Drive)
Filed Nov 15, 2003IL

TRANSFER CASE ISSUES ON 1999 JEEP GRAND CHEROKEE. SINCE I HAVE HAD THE JEEP I HAVE HAD TO REPLACE THE SEALS ON THE TRANSFER CASE MULTIPLE TIMES. TO ME IT APPEARS THAT THERE IS SOME SORT OF DEFECT IN ITS DESIGN. THE SEAL WILL START TO LEAK WHICH CAUSES THE TRANSFER CASE TO LOCK UP. THIS CAUSES A LOUD THUDDING NOISE AND THE CAR TO JERK WHEN COMING TO A STOP. ALSO, IN SITUATIONS WHERE THE CAR IS COLD IT WILL NOT SHIFT CORRECTLY CAUSING EXCESSIVE ENGINE WHINING AND INABILITY TO ACCELERATE CORRECTLY. *LA

Power Train › Automatic Transmission
Filed Nov 12, 200358,200 milesMN

SPORADIC HARSH 1-2 SHIFT AT LOW SPEEDS OF 15-20 MPH, USUALLY SOON AFTER A COLD START OF THE ENGINE. JEEP SEEMS TO "JUMP" OR "STALL", WHICH IS ESPECIALLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC. "CHECK ENGINE" LIGHT ILLUMINATES SHORTLY AFTER EACH INCIDENT. REPROGRAMMING THE TRANSMISSION COMPUTER MULTIPLE TIMES, REPLACING THE SOLONOID PACK, AND REPLACING THE CONTROL MODULE HAVE ALL FAILED TO CORRECT THE PROBLEM. PROBLEM HAS OCCURRED INTERMITTENTLY THROUGHOUT THE NEARLY 60,000 MILES DRIVEN TO DATE. REPORTED TO JEEP DEALER AT THE FOLLOWING MILEAGE INTERVALS: 9,606 MILES, 13,575 MILES, 15,113 MILES, 56,368 MILES, 56,917 MILES, 57,115 MILES, AND 58,190 MILES.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Nov 10, 20039,000 milesIA

MY 1999 JEEP GRAND CHREROKEE HAS A SIGNIFICANT BRAKE SYSTEM PROBLEM REQUIRING TURNING OF THE ROTORS AT APPROXIMATELY 9,000 MILES AND REPLACEMENT OF THE BRAKES AND ROTORS AT APPROXIMATELY 19,000, 36,000, AND 51,000 MILES(APPROXIMATE MILEAGES BASED ON MEMORY BUT I CAN PROVIDE DETAILED SERVICE RECORDS IF NEEDED) EACH TIME REPLACEMENT WAS REQUIRED TO ELIMINATE A SEVERE VIBRATION (WHICH FELT LIKE I WAS DRIVING OVER ROUGH RAILROAD TRACKS) WHEN THE BRAKE PEDAL WAS DEPRESSED. ALL INSTALLMENTS PRIOR TO THE ONE AT 51,000 MILES HAVE BEEN AT THE JEEP DEALER. EACH TIME, WHEN I QUESTIONED WHY SUCH FREQUENT REPLACEMENT WAS NEEDED, I WAS TOLD "IT'S A WEAR AND TEAR ITEM". THE MOST RECENT ROTOR CHANGE (AT 51,000 MILES) WAS PERFORMED BY AN EXPERIENCED PERSON AT AN INDEPENDENT GARAGE. HE TOLD ME THAT THE PROBLEM APPEARS TO HIM TO BE A DESIGN FLAW RESULTING IN MISALIGNMENT OF THE BRAKE CALIPERS, ROTORS AND BRAKE PADS SUCH THAT ONE OF THE TWO BRAKE PISTONS BRAKES IS STRIKING ITS TARGET SLIGHTLY OFF-CENTER. CONTINUOUS MISALIGNMENT OF THE BRAKE PISTONS APPEARS TO BE CAUSING THE ROTORS AND BRAKE PADS TO WEAR UNEVENLY RESULTING IN DEVELOPMENT OF THE VIBRATION. SO REPLACING THE ROTORS AND BRAKE PADS FIXED THE PROBLEM FOR NOW BUT IS ONLY A TEMPORARY SOLUTION. WITH NEW ROTORS AND BRAKE PADS, THE VEHICLE IS BRAKING FINE BUT I ANTICIPATE THAT BY 60,000 - 65,000 MILES THE PROBLEM WILL OCCUR AGAIN. YOU HAVE SEVERAL TSB'S ON YOUR WEBSITE REPORTING "VIBRATIONS" WHEN THE BRAKE PEDAL ON THIS MODEL VEHICLE IS DEP

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 8, 200329,037 milesIL

1999 JEEP CHEROKEE. WARPED AND CONTINOUS PROBLEMS WITH ROTORS AND CALIPERS. PROBLEM CONTINUES SHORTLY AFTER HAVING THEM FIXED REPEATEDLY. THE PULSATIONS AT HIGH SPEEDS(55MPH) ARE VIOLENT.SAW THE SAME/SIMILAR COMPLAINTS BY MANY OTHERS. DEALER SAYS CHRYSLER NOT RESPONSIBLE. HOW MANY TIMES CAN YOU AFFORD TO FIX THE SAME PROBLEM? SOMETHING THAT HAS NO REMEDY MUST BE A DESIGN FAULT.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Nov 4, 2003IL

CONSUMER HAD THE 5TH SET OF NEW ROTORS AND PADS PUT ON. WHILE SEARCHING NHTSA WEBSITE SAW THERE WERE MANY COMPLAINTS ON BRAKE PROBLEMS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Oct 29, 200360,000 milesWA

WHILE DRIVING, THERE WOULD BE SEVERE VIBRATION IN THE FRONT END OF VEHICLE. DEALER REPLACED FRONT AND REAR BRAKE PADS. HOWEVER, PROBLEM STILL OCCURRING. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 23, 20039,911 milesMA

WITHIN FOUR YEARS APPROXIMATELY 8,000-10,000 MILES BOTH FRONT BRAKE ROTORS HAD TO BE TURNED TWICE AND THEN REPLACED. ALSO, BOTH FRONT CALIPERS HAD TO BE REPLACED. THIS CAUSES VEHICLE TO VIBRATE AND MAKE A GRINDING NOISE WHEN BRAKING. DEALER AND MANUFACTURER WERE NOTIFIED, AND WERE UNABLE TO LOCATE THE CAUSE. *AK THE BRAKES PULSATED WHILE DRIVING. THE DASH VENT DID NOT WORK, AND THE AIR ONLY WORKED THROUGH THE DEFROST.*TS THE CONSUMER STATED THE FRONT END OF THE VEHICLE FELT LOOSE, THE DEALER DISCOVERED THE BALL JOINTS NEEDED TO BE REPLACED. THE DRIVER SIDE REAR QUARTER PANEL WAS LOOSE*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 23, 2003CT

WHEN BRAKING BRAKES SQUEAKED. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE BRAKES EVERY 12,000 MILES. ALSO, AUTOMATIC TRANSMISSION GEAR INDICATOR FAILED TO ENGAGE PROPERLY. *AK

Unknown or Other
Filed Oct 22, 20031,000 milesMA

TRANSMISSION ALWAYS HAS A HUMMING NOISE, ESPECIALLY ON HIGHWAY. TRANSMISSION JERKS AND BANGS GOING INTO REVERSE. DOOR SEALS NEED TO BE STRETCHED BACK ONTO CAR FRAME. BRAKES NEED TO BE REWORKED 3 OR 4 TIMES A YEAR DUE TO VIBRATION WHEN STOPPING. SOMETIMES HEADLIGHTS FLICKER OFF FOR A SECOND. *LA

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Oct 22, 2003CT

VEHICLE VIBRATED SEVERELY WHEN APPLYING BRAKES AT 25-40 MPH, AND MORE SEVERELY AT HIGHER SPEEDS. VEHICLE WAS TAKEN TO DEALER ON THREE DIFFERENT OCCASIONS, BUT PROBLEM STILL OCCURRING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 21, 200315,000 milesOH

BRAKES VIBRATING AND PULSATING WITH A SLIGHT PULL TO SIDE. *LA

Visibility › Power Window Devices and Controls
Filed Oct 18, 200329,000 milesGA

THE FRONT ELECTRIC WINDOW ON THE PASSENGER SIDE STOPPED WORKING. I CAN STILL HEAR THE MOTOR CLICK LIKE IT IS TRYING TO ROLL DOWN THE WINDOW BUT NOTHING HAPPENS. ALL OTHER WINDOWS WORK CORRECTLY. *LA

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 2, 2003CO

PURCHASED A JEEP GRAND CEHROKEE LAST OCTOBER. IN DECEMBER I HAD TO HAVE THE ROTORS REPLACED WITHIN 1,000 MILES OF THE ORIGINAL REPLACEMENT, THE ROTORS WARPED AGAIN. I REPLACED THE ROTORS AGAIN IN MARCH, BY JULY THE ROTORS HAD ONCE AGAIN WARPED. THE BRAKE COMPANY WHO REPLACED THE ROTORS BOTH TIMES WITH NEW FACTORY PARTS WILL NOT AWARD THE WARANTY OF THE ROTORS. THEY SAID IT IS A PROBLEM WITH THE 1999 JEEP GRAND CHEROKEES AND NOT THEIR PRODUCTS. I AM FORCED TO AGAIN PAY TO HAVE THE ROTORS REPLACED. THIS IS THE THIRD TIME IN LESS THEN A YEAR. I HAVE NEVER HAD THIS PROBLEM WITH ANOTHER VEHICLE I HAVE OWNED. IN ADDITION, THE CAR EXHIBITS A "STOP AND BUMP" EVERY TIME THE VEHICLE COMES TO A STOP. I HAVE SEEN THIS PROBLEM ADDRESSED WITH THE DRIVE SHAFTS, BUT APPARENTLY EVEN REPLACING THIS PART, DOES NOT CAUSE THE VEHICLE TO STOP THIS BEHAVIOR. LASTLY, THE VEHICLE IS HARD TO SHIFT FROM SECOND TO THIRD GEARS. I DID NOT EXPECT TO HAVE THIS MANY PROBLEMS WITH A VEHICLE FIRST OF ALL THAT COSTS THIS MUCH AND SECONDLY THAT IS SO NEW. I AM EXTREMELY DISSAPPOINTED. *LA

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 1, 200386,123 milesKS

THE CONSUMER THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE, UPON INSPECTION IT WAS DISCOVERED THERE WAS AN EVAPORATION LEAK, THE LEAK WAS IN A ROLL OVER VALVE WHICH WAS APART OF THE GAS TANK. *AK THE CONSUMER WAS TOLD BY THE DEALER, THAT OVER 500 GAS TANKS WERE ON BACK ORDER. *JB

Seat Belts › Rear/OtherCrash1 injured
Filed Oct 1, 200360,000 milesIA

THE FAILURE OF REAR PASSENGER SEAT BELT MECHANISM HAS ALLOWED THE OCCUPANT TO HIT THE FRONT SEAT BEFORE LOCKING. *LA

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 28, 200394,500 milesNY

ELECTRIC COOLING FAN FALURE IN MY 99 JEEP GRAND CHARROKEE WHITCH IN TURN OVER HEATED THE JEEP RUPTURED THE RADIATOR CAUSING $884 IN DAMAGES. COME TO FIND OUT NEW FANS ARE BACK ON ORDER THIS IS A PROBLEM THAT IS ONGOING WITH JEEPS 98-2002 IF I WOULD HAVE KNOWN THIS WOULD HAVE BEEN MORE CARFUL PICKING OUT MY NEW CAR THANKS JOHN

Electrical System
Filed Sep 25, 2003IL

WHENEVER THE HEADLIGHTS WERE IN USE THE SWITCH FAILED TO WORK PROPERLY FOR EITHER TURNING THE HEADLIGHTS ON OR OFF. THE HEAD LIGHTS WOULD ALSO FLASH ON AND OFF INTERMITTENTLY WHILE DRIVING. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO RESOLVE THE ELECTRICAL PROBLEM. *NLM

Power Train › Automatic Transmission
Filed Sep 24, 200336,000 milesIL

I OWN A 1999 JEEP GRAND CHEROKEE AND SINCE THE PURCHASE DATE I HAVE HAD PROBLEMS RANGING FROM BRAKES TO CHECK ENGINE LIGHTS, MOST RECENTLY THE TRANSMISSION IS BEGINNING TO LEAK FLUID. I HAVE CONTACTED JEEP AND THE LOCAL DEALER ABOUT THIS ISSUE AND THEY ARE NOT WILLING TO STEP FORWARD ON THIS ISSUE. THE VEHICLE HAS 30,K MILES AND IS A 3RD VEHICLE FOR ME TO USE, SO IT DOES NOT GET A LOT OF USUAGE. AT THIS POINT I WOULD CONSIDER THIS A COMPLAINT ISSUE AS THE VEHICLE IS IN IMMACULATE CONDITION, EXCEPT FOR THE LEAKING TRANSMISSION. I WOULD LIKE TO INQUIRE AS TO THE NUMBER OF '99 JEEPS THAT ARE EXPERIENCING THE SAME ISSUE. I HAVE BEEN COMMUNICATING WITH OTHER JEEP OWNERS THAT HAVE THE EXACT SAME ISSUE. I HAVE ENCOURAGED THEM TO DO THE SAME AS I AM WITH MY FILED COMPLAINT. ALSO, JEEP HAS BEEN EXTREMELY ARROGANT ABOUT THEIR RESPONSES TO "NOT ASSIST" WITH THIS MATTER.

Vehicle Speed Control › Accelerator Pedal
Filed Sep 22, 2003117,000 milesGA

THE THROTTLE WAS STUCK IN OPEN POSITION. *AK *PH THE CONSUMER WAS UNABLE TO STOP THE VEHICLE OR TURN IT OFF. *TS *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Sep 22, 2003OH

INTERMITTENT AND ONGOING PROBLEM WITH ABS LIGHT WHEN APPLYING BRAKES. THE PEDAL WOULD GO TO THE FLOOR. DEALER STATED THE PROBLEM WAS THE ABS WIRING RUBBING THE STEERING WHEEL COMPONENT.*AK

Power Train › Automatic Transmission
Filed Sep 18, 200360,000 milesIL

HAD CAR 1 YR, 62,XXX MI; WHEN WE TEST DROVE WITH 36,XXX MILES, THE BRAKES SHOOK VIOLENTLY WHEN BRAKING; DEALER INSTALLED NEW ROTORS; 3 MONTHS LATER I REPLACED BRAKES; 3 MONTHS AFTER THAT VIBRATING AGAIN - ROTORS TURNED AND REPLACED BRAKES AGAIN; BRAKES ARE SQUEAKING AGAIN NOW; IN SHOP FOR THIRD TIME FOR TRANSMISSION PROBLEMS - SLIPS GEARS, CLUNKING IN LOW GEARS, WON'T SHIFT, SURGES AHEAD WHEN STOPPING; REVS UP PRIOR TO SHIFTING; DEALER KEEPS REPLACING PARTS TO FIX THE PROBLEM; REPLACED 2 ELECTRICAL WINDOW REGULATORS (DRIVERS & PASSENGERS SIDE). THIS GORGEOUS VEHICLE IS A NIGHTMARE. *JB

Power Train › Automatic TransmissionCrash
Filed Sep 12, 20036,490 milesNC

VEHICLE WAS LEFT IN IDLE WHEN THE CONSUMER GOT OUT OF THE VEHICLE. AFTER THE CONSUMER GOT OUT OF THE VEHICLE, IT WENT INTO REVERSE AND RAN INTO A MAIL TRUCK. *AK CONSUMER DIDN'T CONTACT DEALER BECAUSE SHE THOUGHT SHE DIDN'T FULLY PUT THE VEHICLE IN PARK. CONSUMER HEARD OF A RECALL WHEN THE VEHICLE SLIPS OUT OF PARK INTO REVERSE. *PH *JB

Steering › Column Locking › Anti-theft Device
Filed Sep 9, 20036,433 milesLA

WHILE PARKING VEHICLE STEERING WHEEL LOCKED UP. DRIVER WAS NOT ABLE TO STEER OR TURN LEFT OR RIGHT. HAD TAKEN VEHICLE TO DEALERSHIP, BUT MECHANIC WAS NOT ABLE TO RESOLVE OR DUPLICATE THE PROBLEM.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 6, 200383,469 milesCA

LEAKING FUEL TANK. GAS IS LEAKING FROM THE THE VENT SEAL ( WELD ) AT THE TOP OF THE TANK.THIS PART CANNOT BE REPLACED.THE TANK MUST BE REPLACED. THE JEEP DEALER SAID THERE ARE 700 TANKS BACK ORDERED ! SO THERE IS A PROBLEM THOUGH JEEP DENIES IT. ALSO THE YEAR 2000 GRAND CHEROKEE HAS BEEN RECALLED FOR THE SAME PROBLEM WITH THE SAME FUEL TANK. THANK YOU. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 4, 200311,665 milesMA

WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED.*AK. THE BRAKES APPLIED THEMSELVES AND FAILED TO RELEASE WHICH CAUSED THEM TO HEAT UP. THERE WERE NUMEROUS REPAIRS MADE ON THE VEHICLE. CONSUMER FELT THE VEHICLE WASN'T SAFE FOR HIS WIFE SO THEREFORE, HE SOLD IT. *PH. THE ROTORS WERE REPLACED ON NUMEROUS OCCASIONS. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 4, 2003108,000 milesSC

ONGOING REPLACEMENT OF ROTORS AND PADS. AFTER 108000 MILES I HAVE HAD AT LEAST 5 SETS, TURNED ROTORS AT LEAST 2X AND NOW THEY NEED IT AGAIN. CHRYSLER SAYS I HAVE TO PAY $500 TO FIX. ABSOLUTLEY ABSURD!!!!!!!!*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Sep 3, 200353,000 milesVA

FRONT CALIPER BRAKES ARE CAUSING A HEAVY VIBRATION IN THE VEHICLE WHEN BRAKING AT VARIOUS SPEEDS. CAUSE HAS YET TO BE DETERMINED. *AK

Power Train › Driveline › Differential Unit
Filed Aug 26, 200342,000 milesCA

WHILE DRIVING THE REAR END OF THE VEHICLE FEELS LIKE ITS DRAGGING ON THE GROUND. TOOK TO MECHANIC, AND MECHANIC REPLACED THE DIFFERENTRAL. PLEASE DESCRIBE FURTHER.

Power Train › Axle Assembly
Filed Aug 20, 2003CA

SERVICE ENGINE CHECK LIGHT CAME ON AND DEALER INDICATES IT WAS DUE TO SOME PROBLEM WITH THE TRANS AXLE SYSTEM RELATED TO THE 4 WHEEL DRIVE SYSTEM WHICH I HAVE NEVER USED --HE SAID THE 4 WHEEL DRIVE PARTS ARE CONSTANTLY MOVING AND SOMETIMES THE PARTS BECOME DEFECTIVE. *AK

Air Bags
Filed Aug 11, 200363,300 milesAR

CONSUMER STATES THAT AIRBAG LIGHT KEEPS COMING ON, INDICATING THAT AIRBAGS WILL NOT DEPLOY. DEALER CHECKED AIRBAG MODULE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 9, 2003WI

BRAKES/ROTORS,TRANSMISSION. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Aug 8, 200350,000 milesVA

DEFECTIVE BRAKE CALIPERS RESULTING IN WARPING OF BRAKE ROTORS. THIS CAUSES UNCONTROLLED SEVERE VIBRATION IN THE FRONT END AND STEERING WHEEL UNDER HIGH SPEED BRAKING MANEUVERS. DAIMLER-CHRYSLER HAS IDENTIFIED THIS MANUFACTURING DEFECT IN A TECHNICAL SERVICE BULLETIN, BUT REFUSES TO PAY FOR REPAIRS. MY EXTENDED WARRANTY COMPANY REFUSES LIABLILITY SINCE IT IS A KNOWN MANUFACTURING DEFECT THAT SHOULD BE COVERED BY THE MANUFACTURER.

Tires › Tread/Belt
Filed Aug 7, 200345,722 milesNC

WHILE DRIVING 35 MPH, THE LEFT REAR TIRE BLEW OUT WITHOUT ANY INDICATION. *AK THREE NEW GOODYEAR TIRES HAD SIDEWALL TREAD SEPARATIONS WITHIN A PERIOD OF LESS THAN TWO MONTHS. ONE RESULTED IN A BLOW OUT AND TWO OF THE TIRES HAD A KNOT ON THE SIDEWALL. REFER TO ODI#10027229. *SCC *JB

Vehicle Speed Control › Accelerator Pedal
Filed Aug 1, 2003116,200 milesGA

WHILE DRIVING UP AN INCLINE AT 25/30 MPH ACCELERATOR PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE ACCELERATED AT A HIGH SPEED. THIS WAS CAUSED BY THE THROTTLE BODY PART STICKING IN OPEN, PER DEALERSHIP.*AK

Steering › Hydraulic Power Assist SystemCrash
Filed Aug 1, 2003RI

CONSUMER STATES WHILE TRAVELING AT 45 MPH, CONSUMER SWERVED TO AVOID AN OBJECT IN THE ROAD ANS LOST CONTROL OF THE VEHICLE, VEHICLE ROLLED, AND NONE OF THE AIRBAGS DEPLOYED. *AK

Fuel System, Other › Storage › Tank Assembly
Filed Jul 29, 2003CO

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING FUEL TANK CRACKED, CAUSING FLUID TO LEAK OUT. DEALER NOTIFIED. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 25, 20038,000 milesMD

DEFECT IN ROTORS/CALIPERS ON 1999 JEEP GRAND CHEROKEE LAREDO. BRAKING AT 40 MILES & ABOVE CAR SHIMMIED.RROTORS CHANGED UNDER WARRANTY THREE TIMES WITHIN FIRST 2YEARS. ADAMS JEEP, WEST STREET, ANNAPOLIS, MD WOULD NO LONGER COVER UNDER WARRANTY. THEY DENIED THERE WAS A DEFECT. CHRYSER REP SAID IT WAS MY DRIVING AND WASHED THEIR HANDS OF ME. MY NEIGHBOR HAD SAME PROBLEM AND HE SAID A FRIEND OF HIS WHO WORKS FOR A JEEP DEALERSHIP IN MARYLAND TOLD HIM THERE IS A DEFECT BUT IT IS NOT THE ROTORS, IT'S THE CALIPERS THAT SIT ON TOP OF THE ROTORS THAT WAS WARPING THEM. HE GAVE ME HIS PAPER WORK AND IT SHOWED A SPECIAL "PACKAGE" CHRYSER HAD PUT TOGETHER TO TAKE CARE OF THE PROBLEM (I CAN SEND YOU THE PAPER WORK). I FAXED TO ADAMS JEEP, ENCLOSING MY NEIGHBOR'S PAPERWORK AND TOLD THEM I KNEW NOW OF THE DEFECT. I DEMANDED THEY FIX MY CAR WITH THIS PECIAL "PACKAGE". THEY CALLED FIFTEEN MINUTES LATER AND SAID "MS GINGELL, WHEN WOULD YOU LIKE TO COME IN AND WE WILL TAKE CARE OF THIS FOR YOU AT NO CHARGE!" I HAVE ANOTHER FRIEND WITH SAME CAR/YEAR WHO HAS SAME TROUBLE AND ADAMS JEEP HAS REFUSED TO FIX THE PROBLEM FOR FREE. HER DAUGHTER ALSO HAS THE SAME TYPE OF JEEP AND SHE IS ALSO HAVING THE SAME PROBLEM. I WENT ONTO THE WEBSITE OF WWW.EDMUNDS.COM AND THERE ARE MANY PEOPLE COMPLAINING THEIR ROTORS. I AM A YEAR DOWN THE ROAD NOW FROM SUPPOSEDLY HAVING PROBLEM FIXED AND ROTORS ARE AGAIN STARTING TO SHIMMY. I AM GOING TO TAKE IT BACK INTO ADAMS JEEP OF ANNAPOLIS. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 22, 200335,000 milesVA

I HAVE A 1999 JEEP GRAND CHEROKEE LTD WITH 40,000 MILES. RECENTLY THE BRAKES BEGAN TO FAIL. THE DEALER SAYS THE 1999 DESIGN IS DEFECTIVE BRAKES ARE TOO SMALL FOR VEHICLE WEIGHT. JEEP RECOMMENDS THE DEFECTIVE ROTORS BE REPLACED WITH A LARGER ROTOR. JEEP TAKES NO RESPONSIBILITY FOR THEIR MISTAKE. WONDER HOW MANY ROLLOVERS OCCUR WHEN YOUR OEM BRAKES ARE TOO SMALL TO STOP YOU?*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 19, 2003ID

SINCE I PURCHASED THE MY 1999 GRAND CHEROKEE I HAVE HAD THE VEHICLE INTO THE DEALER FOR BRAKE REPAIRS SEVEN (7) TIMES AT INTERVALS RANGING FROM 2,000 TO 12,000 MILES. THE PROBLEM HAS ALWAYS BEEN PULSATING/CHATTERING AT HIGH SPEED BRAKING...AN UNSAFE CONDITION. THE DEALER HAS ALWAYS REPAIRED THE BRAKES AT NO COST TO ME. REPAIRS HAVE GENERALLY BEEN REPLACING THE CALIPERS AND TURNING THE ROTORS. THE ROTORS WERE REPLACED AT 36,000 MILES AND THEN RE-TURNED AT 41,700 MILES. I NOW HAVE 48,300 MILES ON THE VEHICLE AND THE BRAKES ARE PULSATING/CHATTERING AT HIGH SPEED BRAKING. THE DEALER SAID HE WOULD NO LONGER REPAIR THE BRAKES FOR FREE AND I WOULD HAVE TO PAY FOR ANY FUTURE REPAIRS. BASED ON THE NUMEROUS COMPLAINTS OF SIMILAR CONDITIONS I HAVE READ ON THIS NHTSA SITE, THE BRAKES ARE DEFECTIVE. A RECALL CERTAINLY SOUNDS IN ORDER.*AK

Tires › Bead
Filed Jul 17, 200327,000 milesPA

AFTER 27,000 MILES, ALL FOUR GOODYEAR, WRANGLER ST TIRES EXHIBIT CRACKS, ADJACENT TO THE RIM FOR THE FULL DISTANCE AROUND EACH TIRE. THE LOCAL GOODYEAR STORE WAS FAMILIAR WITH THE PROBLEM AND HAS OFFERED TO REPLACE ALL FOUR TIRES ON A PRORATED BASIS. BASED UPON SIMILAR COMPLAINTS ON THIS WEB SITE, AND THE POTENTIAL UGLY RESULTS FROM TIRE FAILURE, I AM REGISTERING MY COMPLAINT ALSO. THE TIRE SIZE IS 225/75R16.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 15, 200318,000 milesNC

HAVE TO REPLACE BRAKE ROTORS FOR THE THIRD TIME. *AK

Tires › Sidewall
Filed Jul 14, 2003NC

CONSUMER STATES WHILE LOOKING TIRES OVER NOTICED A BUBBLE ON RIGHT FRONT SIDEWALL OF TIRE . DEALER REPLACED TIRE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 14, 200373,000 milesCA

I PURCHASED MY 1999 GRAND CHEROKEE IN OCTOBER 1999. WITHIN THE FIRST 3 MONTHS, I HAD THE ROTORS TURNED. WITHIN THE FIRST YEAR, I HAD THE ROTORS RESURFACED ANOTHER TWO TIMES, HAD THEM REPLACED AND HAD NEW FRONT PADS PUT ON. WITHIN THE NEXT TWO YEARS OF OWNERSHIP, I HAD THE ROTORS RESURFACED AT LEAST THREE TIME AND HAD THE REPLACED ONE TIME. I'M NOW IN MY FOURTH YEAR OF OWNING THE VEHICLE AND AGAIN REPLACED THE ROTORS, PADS AND CALIPERS. AS THE CAR LEFT WARRANTY AT TWO YEARS, MY TOTAL OUT-OF-POCKET COSTS IS APPROXIMATELY $2,400. WITH THIS EXPENSE, I HAVE PUT OFF REPAIRS UNTIL THE DRIVING IS SO BAD BECAUSE I COULD NOT AFFORD THEM. BRAKES ARE A SAFETY ISSUE AND THIS PROBLEM HAS BEEN IGNORED BY DAIMLER CHRYSLER AND NHTSA. WHEN THE ROTORS BECOME WARPED, THE CAR IS EXTREMELY DIFFICULT TO HANDLE WHILE BRAKING. I ONCE DROVE OFF TO THE SIDE OF THE ROAD WHILE BRAKING IN TRAFFIC BECAUSE I WAS SCARED THAT WOULD NOT BE ABLE TO KEEP THE CAR IN MY LANE OF TRAFFIC. WHEN THE CAR IS 7000 MILES + ON THE RESURFACED OR REPLACED ROTORS, I DON'T LEND THE CAR TO ANYONE BECAUSE OF SAFETY. IF YOU HAVE NOT EXPERIENCED THE RESULTS FROM BRAKING ON WARPED ROTORS, YOU WILL HAVE DIFFICULTY HANDLING THIS VEHICLE. THIS IS A SERIOUS SAFETY ISSUE. DOES SOMEONE NEED TO BE INJURED OR WORSE, DIE, FOR DAIMLER CHRYSLER OR NHTSA TO ADDRESS THE PROBLEM? THIS VEHICLE SHOULD BE RECALLED AND DAIMLER CHRYSLER SHOULD REMEDY THE PROBLEM AT NO COST TO THE CONSUMER.*AK

Fuel System, Gasoline › Delivery
Filed Jul 13, 200330,000 milesMN

I HAVE A 1999 JEEP GRAND CHEROKEE LIMITED 4.7 LITRE. WHENEVER THE FUEL IS LESS THAN HALF A TANK THE ENGINE STALLS WHEN TAKING A CURVE OR MAKING A TURN.*AK I HAD TO TAKE TO A DITCH LAST WEEK TO AVOID BEING RUN OVER BY A SEMI WHEN THE ENGINE CUTOUT ELIMINATING THE CHANCE FOR ME TO ACCELERATE OUT OF HARMS WAY. ONE LOCAL DEALER ACKNOWLEDGES THE EXISTENCE OF THE PROBLEM - ONE DENIES THEY EVER HEARD OF IT. A LOCAL MECHANIC TALK SHOW HAD SOMEONE WITH THE SAME VEHICLE CALL IN A COUPLD OF WEEKS AGO AND THEY ACKNOWLEDGED THEIR AWARENESS OF THE PROBLEM WHEN I CALLED IN TODAY. A WOMAN AT CHRYSLER HEADQUARTERS LAST WEEK PUT ME ON HOLD WHEN I CALLED IN AND WHEN SHE CAME BACK SHE SAID SHE WAS READING A SIMILAR COMPLAINT. SHE THEN DENIED THAT THERE IS ANY PROBLEM (BECAUSE MY VEHICLE IS OUT OF WARANTY). IF SOMEONE HAS NOT ALREADY DIED AS A RESULT OF THIS PROBLEM SOMEONE SURELY WILL. I WOULD APPRECIATE ASSISTANCE ON THIS MATTER. THANK YOU! JEFFREY C ASPLUND 952-890-1969

Suspension › Front › Shock Absorber
Filed Jul 10, 200336,000 milesCA

FRONT AND REAR SHOCK ABSORBERS FAIL AND LEAK FLUIDS REQUIRING REPLACMENT. FIRST INCIDENT, FRONT AN REAR SHOCKS REPLACED AT 36000 MILES. AT 54,000 MILES THE SAME PROBLEM HAPPENED AGAIN. CHRYSLER ADMITTED ON THE PHONE THAT THEY HAD PROBLEMS WITH THE SHOCKS. CHRYSLER REFUSES TO REPLACE DEFECTIVE SHOCKS. RIDE AND HANDLING ARE AFFECTED NEGATIVELY. *AK

Power Train
Filed Jul 9, 2003VA

PROBLEMS WITH FAILING AXLES AND TRANSMISSION. *MR THE CONSUMER FELT THE MANUFACTURER SHOULD FIX THE OUTSTANDING PROBLEMS WITH AXLES AND TRANSMISSION AND GIVE A WARRANTY FOR THE POWER TRAIN. THE VEHICLE EXPERIENCED A NOISE WHILE THE VEHICLE WAS IN MOTION. ALSO THE WINDOW LIFT LEAKED, THE REAR ABSORBERS, THE REAR PASSENGER WINDOW LEAKED AIR, THE SEAT BELT MOUNTING BOLTS, FIRE HAZARD ON THE MANIFOLD DEBRIS SHIELD, BRAKE PEDAL PULSATED WILDLY(FRONT ROTORS TURNED), THE PASSENGER WINDOW HAD STUCK SHUT, THE EXTERIOR MIRROR HAD BROKEN OFF, AND THE TRANSMISSION SLAMMED INTO REVERSE. THERE WAS A BUZZ IN THE REAR WHICH HAD PROGRESSED TO A HOWL. REFER TO ODI# 10029353 *SCC *JB

Suspension
Filed Jul 9, 2003VA

BROKEN WINDOW MOTOR, SEAT BELT MOUNTING BOLTS, LEAKING REAR SHOCK ABSORBERS, ETC...*MR THE CONSUMER FELT JEEP SHOULD FIX THE OUTSTANDING PROBLEMS WITH THE AXLES AND THE TRANSMISSION AND GIVE A WARRANTY FOR THE POWER TRAIN. THE VEHICLE EXPERIENCED A NOISE WHILE IN MOTION. ALSO THE BROKEN WINDOW LIFT LEAKED, THE REAR ABSORBERS FAILED, THE REAR PASSENGER WINDOW LEAKED AIR, THE SEAT BELT MOUNTING BOLTS FAILED,AND A POTENTIAL FIRE HAZARD ON THE MANIFOLD DEBRIS SHIELD, THE BRAKE PEDAL PULSATED WILDLY(FRONT WERE ROTORS TURNED), THE PASSENGER WINDOW HAD STUCK SHUT, THE EXTERIOR MIRROR HAD BROKEN OFF, AND THE TRANSMISSION SLAMMED INTO REVERSE. THERE WAS A BUZZ IN THE REAR WHICH HAD PROGRESSED TO A HOWL. REFER TO ODI# 10027025 *SCC *JB *JB *JB *CB

Air Bags › FrontalCrash1 injured
Filed Jul 2, 200355,000 milesNC

VEHICLE WAS IN A FRONTAL COLLISION WHILE DRIVING AT 40 MPH. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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