1997 Jeep Grand Cherokee complaints

CONSUMERS VEHICLE ROLLED OUT OF PARK, HITTING TWO OTHER VEHICLES, CLAIM 43-R601-249. *SLC

VEHICLE WAS IN PARK, SLIPPED OUT OF GEAR WHILE THE OWNER WAS IN THE GAS STATION STORE, AND IT ROLLED INTO A GAS PUMP,KNOCKED IT OVER CAUSING FIRE AND ALSO CAR CAUGHT ON FIRE. 38-J600-008

VEHICLE WAS IN PARK, GEAR JUMPED CAUSING VEHICLE TO ROLL DOWN THE HILL STRIKING A TREE.25-5518-885

THE INSURED CLAIMS HE GOT OUT OF HIS CAR TO GET SOMETHING AND THE VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS *DB 75-5391-573

VEHICLE WAS PUT INTO PARK, BUT THEN ROLLED BACK CAUSING DAMAGE TO VEHICLE, CLAIM 60-C124-977. *SLC

CONSUMER PLACED GEAR SHIFT IN PARK, BUT VEHICLE ROLLED BACKWARD CAUSING DAMAGE, CLAIM 32-V024-155. *SLC

FROM PARK, HAD BEEN HIVING PROBLEM GETTING KEY OUT OF IGNITION CYLINDER. *DB 33-1825-248

CONSUMER ADVISED THAT VEHICLE KICKED OUT OF GEAR AND ROLLED BACKWARDS *DB 42-1384-167

CONSUMER STOPPED VEHICLE AND PUT IT PARK. GOT OUT VEHICLE AND WALKED AWAY HEARD BANG HIS VEHICLE BACKED INTO ANOTHER VEHICLE. *DB 22-V132-439

VEHICLE WAS IN PARK AND MAY HAVE JUMPED GEARS INTO REVERS. *DB 35-W709-576

VEHICLE WAS PARKED AT TOP OF THE HILL WHEN IT WAS ROLLED DOWN HILL AND HIT THE HOUSE. 42-1134-291

VEHICLE ROLLED DOWN DRIVE AND HIT ANOTHER CAR. 45-8009-312

VEHICLE POPPED OUT OF PARK INTO REVERSE BEFORE IT STARTED ROLLING. 06-5287-444

HAD LEFT THE JEEP PARKED OUT FRONT OF THE STORE FOR A FEW MINUTES RUNNING. WENT IN TO RING OUT AND LOCKUP AND WHEN SHE CAME OUT THE JEEP HAD COASTED BACKWARD AND HIT A ??? *DB 35-W280-618

ANALYST ASSUMING VEHICLE JUMPED OUT OF GEAR, THE DESCRIPTION OF LOSS SHOWS THERE WAS 2000 DOLLARS IN DAMAGE TO OTHER PROPERTY, CLAIM 55-H710-293. *SLC

STATE FARM INSURANCE STATED, OWNER HAD LEFT THE JEEP PARKED OUT FRONT OF THE STORE FOR A FEW MINUTES RUNNING, WENT IN TO RING OUT AND LOCKUP AND WHEN SHE CAME OUT THE VEHICLE HAD COASTED BACKWARD AND HIT A .35-W2800-618

INSURED THOUGHT SHE HAD VEHICLE IN PARK, INSTEAD IT WAS IN REVERSE. SHE RAN TO TRY AND TO STOP VEHICLE STOP, BUT WAS KNOCKED DOWN AND HIT HER HEAD. THE ADJUSTER STATED VEHICLE JUMPED FROM PARK TO REVERSE.

CONSUMERS VEHICLE ROLLED OUT OF PARK, HITTING TWO OTHER VEHICLES, CLAIM 43-R601-249. *SLC

VEHICLE WAS PARKED INSIDE OF CONSUMER'S APARTMENT COMPLEX, CONSUMER WAS GOING TO NEWPAPER STAND, AND VEHICLE JUMPED INTO GEAR AND STARTED TRAVELING BACKWARD WITHOUT PRIOR WARNING. DEALERSHIP WAS AWARE OF PROBLEM. CONSUMER WAS ABLE TO JUMP INSIDE OF VEHICLE TO STOPIT. THERE WERE NO INJURIES REPORTED. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

WHILE VEHICLE WAS IN PARK WITH ENGINE RUNNING VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND ROLLED DOWN A HILL. AFTER VEHICLE CAME TO A STOP GEAR WAS STILL IN PARK. *AK *SLC

IN ADDITION TO COMMONLY REPORTED PROBLEM WITH SHIFTING TO REVERSE FROM PARK, ALSO SHIFTS HARD SOMETIMES/SOFT OTHERS. *AK

VEHICLE WAS GOING 40MPH AND THE REAR PASSENGER'S TIRE BLEWOUT. NO WARNING, IT SUDDENLY BLEW OUT. VEHICLE STARTED SWAYING, AND CONSUMER SAW SMOKE FROM BACK TIRE. HALF OF THE TIRE WAS GONE. ORIGINAL TIRES, SIZE P225/75R15 ON A 1997, JEEP GRAND CHEROKEE WITH 52,000 MILES.*AK *YH

JEEP WAS DRAGGING IN DRIVETRAIN LIKE VEHICLE WAS PULLING SOMETHING. CROSS PIN IN DIFFERENTIAL WAS WALKING IN THE CASE BECAUSE IT WAS ELONGATING, CAUSING SCREW THAT HOLDS CROSS PIN TO BREAK. MECHANIC ORDERED PARTS FROM CHRYSLER, WHO HAS BEEN REPAIRING A LOT OF THE SAME PROBLEMS.*AK *SLC

THERE WAS A SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN WHILE THE CONSUMER WAS DRIVING THE VEHICLE, IT WAS INDICATED THAT THE FUEL SENDEING UNIT WAS DEFECTIVE, WHEN GASOLINE WAS ADDED, THE VEHICLE STARTED AND RAN WELL, THE CONSUMER SAYS THE FAILED PART SHOULD BE RECALLED. *YH

CONSUMER PUT KEY IN IGNITION, GAVE A LITTLE GAS, AND VEHICLE LURCHED INTO REVERSE CRASHING INTO A BUILDING CAUSING DAMAGE TO THE REAR OF THE VEHICLE, CONSUMER STATES VEHICLE WAS STILL IN PARK AT TIME OF ACCIDENT, LUCKILY THERE WERE NO INJURIES. *SLC

NOTICED RATTLE IN FRONT SOMEWHERE. TOOK JEEP TO DEALER AT 54,358 MILES. THEY STATED THAT SWAY BAR LINKS NEEDED TO BE REPLACED, HOWEVER, NOT A SAFETY ISSUE. LATER, WAS ON A TRIP AND NEARLY LOST CONTROL OF VEHICLE WHILE DRIVING ON ROUGH ROAD. ENTIRE FRONT END STARTED TO BOUNCE UP AND DOWN AND I THOUGHT A WHEEL HAD FALLEN OFF. GOT VEHICLE STOPPED. THEN IT SEEMED TO DRIVE NORMALLY. I CHECKED TO SEE IF ANYTHING WAS BROKEN AND FOUND NOTHING. NEXT MORNING TOOK TO DEALER IN NEW BRITAIN, CT AND THEY STATED THIS IS COMMON PROBLEM WITH THIS VEHICLE. THEY REPLACED, NOT UNDER WARRANTY, AND NOW SEEMS FINE. I WAS CHARGED FOR LABOR AND MATERIAL - NOT COVERED UNDER EXTENDED SERVICE CONTRACT I PURCHASED. SEEMS LIKE A SAFETY ISSUE TO ME, IF YOU ARE APT TO LOSE CONTROL.*AK

THERE WAS A NOISE IN FRONT END OF VEHICLE, CONSUMER WAS INFORED THAT THE NOSIE WAS FROM THE FRONT DIFFERENTIAL AND WAS NOT SERIOUS, HOWEVER AT 60,000 MILES NOISE BECAME WORSE, MECHANIC INFORMED CONSUMER AGAIN THAT IT WAS IN THE DIFFERENTIAL, BUT COULD NOT DETERMINE WHAT IT WAS WITHOUT MAJOR DISASSEMBLY AND TO CONTINUE DRIVING VEHICLE FOR AT LEAST ANOTHER 6,000 MILES.*JB

WHILE BOTH DOORS WERE OPEN WHEN BACKING VEHICLE BACKWARDS, NOTICED CHILD WALKING ON SIDE OF VEHICLE. CONSUMER PUT VEHICLE IN PARK TO GET CHILD, AND WITHOUT AND INDICATION VEHICLE SLIPPED OUT OF PARK, ROLLING BACKWARD, AND CHILD GOT COUGHT BETWEEN DOORS, DRAGING CHILD. CONSUMER JUMPED INTO VEHICLE AND PULLED EMERGENCY PARKING BRAKE, BUT VEHICLE CONTINUED TO ROLL ABOUT 15 FEET BEFORE STOPPING. CHILD WAS RUSH TO HOSPITAL. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHEN VEHICLE IS DRIVEN FOR A GOOD AMOUNT OF TIME TRANSMISSION WILL GET STUCK IN FOURTH GEAR. CONSUMER HAS TO SHUT VEHICLE OFF FOR A WHILE BEFORE TRANSMISSION WILL COME BACK TO NORMAL.*AK

GEAR SHIFT JUMPED INTO REVERSE WHEN CONSUMER PUT LEVER INTO PARK. VEHICLE WAS UNABLE TO MAKE ANY MOVEMENT BECAUSE CONSUMER APPLIED BRAKES. DEALERSHIP DID NOT EXAMINE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING AN ACCIDENT WITH A HOUSE. CONSUMER WAS NOT PARKED ON AN INCLINE. DEALER HAS BEEN CONTACTED. *AK VEHICLE WAS AT IDLE SPEED WITH TRANSMISSION IN PARK ON A FLAT DRIVEWAY, WITHOUT WARNING VEHICLE WENT INTO REVERSE AND HIT A GAS METER ON THE HOUSE NEXT DOOR, CAUSING A GAS LEAK, DEALER COULD NOT FIND ANY PROBLEMS

97 V 194 002/FUEL LEVEL SENDING UNIT: VEHICLE FUEL LEVEL SENDING UNIT INDICATING SIGNIFICANTLY MORE FUEL IN THE TANK THAN IS ACTUALLY PRESENT. MAY NOT BE AWARE THAT VEHICLE IS LOW OF FUEL, AND INCREASING RISK OF A CRASH IF VEHICLE STOPS DUE TO NO FUEL. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK *JB

CAR WAS LEFT IN NEUTRAL AND I WENT BACK TO CLOSE GARAGE DOOR. THE CAR WENT INTO REVERSE BY ITSELF PUSHING ME THROUGH THE GARAGE DOOR I WAS CLOSING. THE OPEN DRIVERS SIDE DOOR PREVENTED ME FROM BEING KILLED. I WAS TREATED AT FAUQUIER HOSPITAL EMERGENCY ROOM FOR A SLASHED CHIN. DMAGE TO CAR WAS OVER $2000, REST WAS MEDICAL BILLS AND REPLACEMENT OF GARAGE DOOR.*AK

RPM'S TO 4000, MPH 30; DEALER CLAIMS PROBLEMS WITH OTHER CUSTOMERS WITH SAME PROBLEM. DIAGNOSED AS "VALVE BODY AND GOVERNOR CENSOR" REPLACEMENT. ENGINE CHECK LIGHT HAS BEEN AN ONGOING PROBLEM SINCE VEHICLE WAS PURCHASE. SOMETIMES IT GOES OFF PRIOR TO THE DEALER, OTHER TIMES DEALER CLAIMS ITS A MINOR PROBLEM. WARRANTY APPLIED MOST TIMES, NOW I AM BEING NIT PICKED EVERYTIME THE ENGINE LIGHT GOES ON, BUT THIS TIME IT IS SERIOUS. *AK

VEHICLE JUMPED FROM PARK TO REVERSE CAUSING AN ACCIDENT WITH A MOBILE HOME AND CARPORT. CONSUMER WAS NOT PARKED ON AN INCLINE. *AK CONSUMER PUT THE VEHICLE IN PARK, GOT OUT TO GET THE MAIL, AS CONSUMER RETRIEVED THE MAIL, CONSUMER TURNED TO SEE VEHICLE GOING IN REVERSE AND CRASHING INTO A MOBILE HOME.*JB

PARKING GEAR DOES NOT LOCK IN PARK AND WILL ROLL, VEHICLE DOES NOT START ENLESS IN NEUTRAL. *AK

WHEN COLD, THE CAR STARTED IN DRIVE WOULD NOT GO INTO GEAR. IF SHIFTED INTO REVERSE AND/OR PARK AGAIN WOUD GO INTO DRIVE SOMETIMES JUMPING INTO GEAR. IT WAS NOTED TWICE IN WARRENTY PERIOD BUT DEALERSHIP COULD NEVER"DUPLICATE THE COMPLAINT" AND NOW REFUSES TO FIX WHEN IT SPORATICALLY OCCURS STILL!PERIOD. *AK

IGNITION IMPOSSIBLE, KEY NOT WORKING AND NO CONTACT AVAILABLE, EVEN IF NEW BATTERY INSTALLED. PRACTICALLY A DEAD CAR. POWER TRAIN FAILURE HAS BEEN EXPERIENCED IN MOMENTS OF STEERING WHEEL DRIVE ,WHEN THE SYSTEM EXPECIALLY AT MODERATE SPEED PRATICALLY DOES NOT WORK ANYMORE. GRATEFUL FOR ANY INFORMATION AND HELP WHICH COULD BE OFFERED. *AK

WHILE IDLING IN PARK, VEHICLE JUMPED INTO REVERSE INJURING THE DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK *SLC

WHILE IDLING IN PARK VEHICLE JUMPED INTO REVERSE, INJURING DRIVER, AND RESULTING IN A COLLISION. DEALER INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK

I FIRST REPORTED THIS BACK IN OCTOBER 1997. I HAD LEFT MY JEEP GRAND CHEROKEE IN PARK WITH THE ENGINE RUNNING IN FRONT OF A CONVENIENCE STORE. I WENT INSIDE FOR APPROXIMATELY 1 MINUTE AND UPON EXITING SAW MY JEEP MOVING IN REVERSE OUT OF THE PARKING LOT HEADED FOR A 4 LANE HIGHWAY. I RAN AFTER MY CAR TO STOP IT AND UPON OPENING THE DRIVER'S SIDE DOOR WAS HIT BY IT AND THROWN HEAD FIRST INTO THE PAVEMENT. THE CAR THEN CROSSED 2 LANES OF TRAFFIC AND HIT A VEHICLE STOPPED AT A STOP LIGHT. DAMAGE WAS DONE TO BOTH VEHICLES. I HAD A LARGE HEMOTOMA ON MY HEAD AND EXTENSIVE NECK BRUISING AND A HERNIATED DISC IN MY NECK. JEEP WAS CONTACTED AND THEY SENT AN ENGINEER TO LOOK AT THE CAR BUT COULDN'T FIND ANYTHING WRONG WITH IT. ALLSTATE SENT AN ENGINEER AS WELL. THIS WAS A LEASED VEHICLE AND IS PROBABLY BEING DRIVEN BY SOMEONE ELSE AS I TYPE THIS. I FIND IT AMUSING THAT 4 YEARS LATER - THIS IS ALL COMING OUT WHEN I WAS PROBABLY ONE OF THE FIRST TO HAVE THIS HAPPEN TO THEM.*AK

PE01-021, ENGINE RUNNING AND GEARSHIFT IN PARK POSITION , WHEN SUDDENDLY GEARSHIFT POPPED OUT OF PARK AND WENT INTO REVERSE, CAUSING VEHICLE TO ROLL BACKWARDS AND IN A CIRCLE RUNNING INTO TREE. CONSUMER WENT TO VEHICLE, AND NOTICED GEAR SHIFT WAS STILL IN REVERSE.*AK *SLC

TRANSMISSION GETS STUCK IN 4TH GEAR. *AK

VEHICLE WAS IN PARK & SLIPPED INTO REVERSE BY ITSELF WITH ENGINE RUNNING & NO ONE INSIDE. THE VEHICLE CRASHED INTO THE SIDE OF OUR GARAGE. WE CONTACTED THE DEALER BECAUSE THE CAR WAS ONLY 2 MONTHS OLD & THEY TOLD US IT WAS A DRIVER ERROR.*AK

JUMP TO REVERSE IN PARK. *AK

VEHICLE WAS PUT INTO PARK, DRIVER WAS OUT OF CAR WITH DOOR OPEN, VEHICLE STARTED TO MOVE BACKWARDS, WAS ABLE TO GET BACK IN CAR - GEAR WAS NOW IN REVERSE. NO INJURIES, NO DAMAGE. FIRST TIME THIS HAPPENED DRIVER WAS IN CAR WITH GEAR IN PARK, IDLING, CAR WENT INTO REVERSE. BUT DRIVER QUESTIONED WHETHER HE MIGHT HAVE JUST HAD IT IN REVERSE . . . SO IGNORED IT.*AK

CONSUMER WAS CALLING IN REGARD TO NHTSA RECALL 97V194002N/ MANUFACTURER'S RECALL 755. WHILE ATTEMPTING TO PULL INTO TRAFFIC VEHICLE RAN OUT OF GAS, ALTHOUGH GAS GAUGE READ 1/4 OF A TANK. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM, BUT REFUSED TO REMEDY PROBLEM FREE OF CHARGE EVEN THOUGH VEHICLE WAS EXPERIENCING SAME PROBLEM. CONSUMER'S VEHICLE WAS MANUFACTURED THREE DAYS AFTER THE CUT-OFF DATE AS STATED ON RECALL. PLEASE PROVIDE FURTHER DETAILS. *AK WHEN THE DRIVER DEPRESSES THE GAS THE VEHICLE BOGS DOWN AND THEN TAKES OFF, THE DRIVER'S DOOR DOME LIGHT IS INOPERATIVE INTERMITTENTLY DUE TO OPEN CIRCUIT, DEALER REPLACED DOME LIGHT SWITCH. NLM

WE WERE ON OOUR WAY HOME ON THE FREEWAY, IT WAS STOP AND GO TRAFFIC, WE WERE NOT GOING MORE THAN 3MPHAND MY FOOT APPLIED ON THE BRAKE WHEN THE JEEP LURCHED FORWARD AND STRUCK A BOAT AND THE OUTDRIVE CAUSING $5000 TO MY VEHICLE AND THE BOAT IS STILL IN REPAIR.*AK

VEHICLE WAS PARKED , EMERGENCY BRAKE NOT APPLIED, AND VEHICLE SUDDENLY WENT BACKWARD, TRAILER WAS ATTACHED TO VEHICLE, IT JACK KNIFED AND STOPPED VEHICLE. DAMAGE UNKNOWN. NO INJURIES.*AK