WHILE IN PARK VEHICLE ROLLED BACK INTO RIVER COMPLETLY SUBMERGED. 46-0289-939
1996 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
OWNER LEFT IN PARK EXITED VEHICLE, THEN VEHICLE WENT INTO REVERSE HIT TREE, THEN WENT INTO FORWARD.75-F823-319
VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS. *DB 59-V827-467
THE GEARSHIFT JUMPS INTO REVERSE WHEN THE DRIVER BELIEVES HE IS IN PARK *DB 59-V688-381
WHILE IN A DRIVE THROUGH WINDOW, CONSUMER BUMPED THE VEHICLE IN FRONT OF HIM. HE BACKED UP SLIGHTLY, PUTS VEHICLE IN PARK AND BEGAN TO EXIT VEHICLE TO MAKE SURE THERE WAS NO DAMAGE, THE VEHICLE THEN ROLLED INTO THE OTHER VEHICLE FOR A 2ND TIME. *DB 13-7236-080
VEHICLE WAS RUNNING, IN PARK. VEHICLE JUMPED OUT OF PARK, WENT UPHILL, AND HIT A HOUSE. *DB 33-0150-247
CONSUMER IS REQUESTING INFORMATION REGARDING ANY RECALLS, SERVICE BULLETINS, ETC, THIS VEHICLE HAS EXPERIENCED JUMPING OUT OF GEAR, ANALYST IS ASSUMING THIS HAPPENED TO CONSUMERS VEHICLE DUE TO LETTER STATING ONE PERSON WAS INJURED, CLAIM 14-1420-829. *SLC
VEHICLE WAS PARKED WITH PARKING BRAKE ENGAGED AND IT JUMPED OUT OF GEAR AND ROLLED BACKWARD, CLAIM 14-1154-955. *SLC
CONSUMER DID NOT SEE INCIDENT, HOWEVER ASSUMES VEHICLE JUMPED OUT OF PARK AND WENT INTO REVERSE HITTING A WALL, AND THEN WENT INTO DRIVE HITTING A VEHICLE, CLAIM 32-V347-010. *SLC
WHILE PARKED AND IDLING, VEHICLE JUMPED INTO REVERSE CAUSING DAMAGE, CLAIM 42-8422-356. *SLC
VEHICLE WAS PARKED WITH ENGINE RUNNING, CAME OUT OF PARK AND INTO REVERSE CAUSING A COLLISION, CLAIM 45-0068-534. *SLC
VEHICLE WAS IN PARK BUT RUNNING AND VEHICLE JUMPED OUT OF GEAR INTO REVERSE. DRIVER'S SIDE DOOR WAS OPENED, AND VEHICLE ROLLED OVER DRIVER'S FOOT AND LEG KNOCKED HER DOWN. DEALERSHP WAS AWARE OF PROBLEM. *AK
AUTOMATIC TRANSMISSION FAILURE. *AK *SLC
THE CONSUMER PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE TO CLOSE A GATE AND WHEN SHE TURNES AROUND THE VEHICLE WAS IN REVERSE COMING TOWARDS HER ALMOST PINNING HER AGAINST THE GATE, THE VEHICLE CRASHES THROUGH THE GATE DAMAGING THE ENTIRE DRIVER'S SIDE OF THE VEHICLE.
THE VEHICLE MOVED REARWARDS WHILE IT WAS IN PARK WITH THE MOTOR RUNNING DUE TO, PINNING CONSUMER TO LOADING DOCK.*YH
THE CONSUMER WAS BACKING BOAT ON TRAILER DOWN BOAT RAMP, THE CONSUMER LET THE BOAT FLOAT OFF THE VEHICLE, SO THAT THE TRAILER WAS OUT OF THE WATER, THE VEHICLE WAS PLACED IN PARK AND THE CONSUMER EXITED THE VEHICLE, SUDDENLY THE VEHICLE JUMPED INTO REVERSE KNOCKING THE CONSUMER DOWN AND DRUG HIM INTO THE WATER, THE CONSUMER SUSTAINED A BRUISED RIGHT ANKLE AND WAS COVERED W/ ROAD RASH FROM NECK TO HEELS. NLM
VEHICLE WAS IN PARK AND IT SUDDENLY ROLLED INTO REVERSE. VEHICLE STOPPED BY APPLYING BRAKES. CONSUMER HAS EXPERINCED SAME INCIDENT 3 OTHER TIMES. DEALER STATED THAT TRANSMISSION COULD BE THE PROBLEM, BUT WAS NOT TAKING RESPONSIBILITY FOR REPAIRS.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS PARKED AND IDLING ON A RAMP AT A INCLINE TO BACK A BOAT INTO WATER, WHEN IT INADVERTENTLY JUMPED OUT OF PARK INTO REVERSE, CAUSING BOAT TRAILER TO JACK KNIFE, AND DAMAGED BACK OF VEHICLE. DEALER WAS NOTIFIED. *AK CONSUMER STATES THE TRAILER WAS ALSO DAMAGED. *SLC
REPLACED BRAKES ONCE AND HAVE SQUEALING WHEN BRAKES ARE APPLIED, ALSO BRAKE PEDAL SINKS WHEN AT A STOP,SPARE TIRE WAS A RECALL BUT NEVER MENTIONED BY CARPOINT.*AK
JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.
JEEP WAS IN FOR MAINTENANCE, DEALER NOTICED CRACKED EXHAUST MANIFOLD. MECHANIC STATED THAT THESE CRACK ALL THE TIME AND IN THE SAME PLACE. THE DEALERSHIP NEW EXACTLY HOW MUCH IT WOULD COST TO FIX THE PROBLEM. DEALER SAID JEEP REDESIGNED THE MANIFOLD, DUE TO MANY FAILURES. I BELIEVE THIS ITEM SHOULD BE RECALLED BECAUSE MANY OTHERS HAVE HAD TO REPLACE THE SAME ITEM OFTEN. THIS IS NOT NORMAL WEAR AND TEAR, THIS WAS DUE TO POOR DESIGN AND SHOULD BE REPLACED DUE TO THE DANGER INVOLVED WITH EXHAUST ENTERING THE CAR. IF THE DEALER HAD NOT OF POINTED THIS OUT, I WOULD NOT HAVE EVER KNOWN. JEEP CUSTOMER SVC WAS NOTIFIED OF MY FEELINGS AND OPENED A FILE ON THIS MATTER. THANK YOU!!!!!*AK
FRONT TIRES HAD TO CONSTANLY BE REPLACED, BECAUSE THEY WOR OUT AT A RAPID PACE, RECENTLY FOUND OUT THAT THE RIGHT FRONT ROTOR WERE ON RECALL.
THIS WILL BE THE THIRD TIME THAT FRONT ROTORS WILL BE REPLACED DUE TO GRINDING NOISE AND SHAKING WHEN APPLYING BRAKES. *AK
PE 01 021/INADVERTENT ROLLAWAY IN REVERSE: WHILE DRIVING VEHICLE GEAR SHIFT WOULD INTERMITTENTLY JUMP OUT OF DRIVE INTO NEUTRAL. DEALER WAS NOT NOTIFIED AT THIS TIME.*AK CONSUMER STATES THIS IS OCCURRING WHILE THE VEHICLE IS ALREADY IN MOTION. *SLC
PRIOR TO SECOND RECALL NOTIFICATION RECEIVED, THE SECOND FRONT ROTOR FAILED, HOWEVER CONSUMER PREVIOUSLY HAD A FRONT ROTOR REPLACED AND WAS REIMBURSED, AND NOW THE MANUFACTURER IS DENYING CONSUMER FOR THE SECOND ROTOR BEING REPAIRED BECAUSE THEY ARE STATING THAT THEY HAVE ON FILE THAT CONSUMER HAS ALREADY BEEN REIMBURSED FOR BOTH ROTORS, CONUMER IS REQUESTING RECONSIDERATION FOR THE SECOND ROTOR, CONSUMER STATED THE VEHICLE WOULD VIBRATE AND PULL TO THE LEFT, THE DEALER REPLACED BOTH CALIPERS AND REPLACED THE REAR BRAKE SHOES.*JB
PRIOR TO RECALL NOTICE 00V-136 THE LEFT FRONT BRAKE ROTOR BROKE WHILE DRIVING, THE CONSUMER IS REQUESTING REIMBUSEMENT FOR THE REPAIRS MADE PRIOR TO NOTIFICATION. NLM
TRAVELING AT 50MPH WHEN HOOD FLEW OPEN. UPON INVESTIGATION SAW THAT BOTH MAIN LATCH AND BACKUP SAFETY CATCH WERE RUSTED AND NOT FUNCTIONING PROPERLY. LEX, KY DEALER STATED "NO RESTRICTIONS" TO REPLACE "HOOD, LATCH, AND SAFETY CATCH" BUT S.FLA DEALER WONT COOPERATE (RELOCATED TO S.FLA.) NOR WILL CHRYSLER.*AK
TRANSMISSION REPLACED AT APPROX 85000 MILES JAN 2001. *AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AT 40000 MILES VEHICLE WAS AT A STOP IN PARK, CONSUMER THEN PUT VEHICLE IN REVERSE, AND VEHICLE DID NOT MOVE. LESS THAN A MINUTE LATER, VEHICLE SUDDENLY WENT BACKWARD. GEAR INDICATOR SHOWED IT WAS IN REVERSE. DEALER SUGGESTED CONSUMER MIGHT HAVE HAD VEHICLE SERVICED, AND WRONG TRANSMISSION FLUID WAS USED. SINCE THEN, THIS HAPPENED AT LEAST 4 MORE TIMES, ALSO, ONCE VEHICLE WAS PUT IN DRIVE FROM PARK, AND IT TOOK ABOUT A MINUTE BEFORE VEHICLE LURCHED FORWARD. GEAR SELECTOR ALSO SHOWED IT WAS IN DRIVE. DEALER COULD NOT REMEDY.*AK FUEL PUMP ASSEMBLY AND FUEL TANK WAS REPLACED, VEHICLE WOULD CRANK, BUT WOULD NOT START. *SLC
VEHICLE WOULD NOT START. TOWED TO DEALER, REPLACED FAILED FUEL PUMP. ON 15 JUNE, 2001 VEHICLE AGAIN DID NOT START. DEALER REPLACED FAILED FUEL PUMP. SECOND FUEL PUMP LASTED 25 MILES BEFORE IT TOO FAILED. DEALER STATED IT WAS A KNOWN PROBLEM WITH CHRYSLER.*AK AT TIMES VEHICLE WILL NOT MOVE WHEN PUT IN GEAR. *SLC
CONSUMER LEFT THE VEHICLE RUNNING WITH THE SHIFT LEVER IN PARK, AND WHEN HE TURNED AROUND AFTER HEARING A NOISE, HE SAW THAT VEHICLE WAS ROLLING BACKWARDS.*YH
VEHICLE HAS EXTENDED BRAKING DISTANCE, MECHANIC NOTICED THE REAR ROTORS WERE DISINTEGRATING. FRONT ROTORS HAD TO BE REPLACED FOR THE SAME PROBLEM 2 YEARS AGO.*AK FRONT STABILIZER DEFECTIVE. *SLC
VEHICLE WHILE PARKED JUMPED FROM PARK TO REVERSE, CAUSING THIRTY-FIVE HUNDRED DOLLARS DAMAGE. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE WAS PARKED. IT POPPED OUT OF PARK INTO REVERSE. DRIVER'S AND PASSENGER'S DOORS WERE OPEN WHEN VEHICLE WAS MOVING BACKWARDS. PASSENGER'S SIDE DOOR WAS DAMAGED DUE TO HITTING GARAGE SUPPORT PILLAR POST. PASSENGER'S DOOR BECAME BENT.*AK
TRANSMISSION SHIFTED INTO REVERSE WHILE IN PARK AND IDLING. DAMAGED DRIVER DOOR.*AK
HAD JEEP IN FOR AC PROBLEM, DEALER NOTICED CRACKED EXHAUST MANIFOLD. I SUSPECTED THIS BEFORE, AS ENGINE SOUNDED DIFFERENT. IN TALKING WITH SERVICE REP, THEY ADVISED "WE HAVE SEEN A LOT OF THESE, IT CRACKS IN A CURVED PART OF THE MANIFOLD. THE REPLACEMENT MANIFOLD HAS A FLEXIBLE CURVE WHERE THE CRACK OCCURS". IT COST ME $881.88 TO HAVE THE REPLACEMENT DONE. BASED ON THE SERVICE REPS COMMENT, SOUNDS LIKE A DESIGN DEFECT.
AFTER PARKING VEHICLE WITH ENGINE RUNNIING VEHICLE JUMPED INTO REVERSE WITHOUT CONSUMER DEPRESSING BRAKE PEDAL.*AK VEHICLE ROLLED BACKWARD DOWN A PARKING LOT OF SHOPPING CENTER AND COLLIDED WITH ANOTHER VEHICLE. * SLC
WHILE ENTERING VEHICLE WITHOUT ANY INDICATION IT JUMPED INTO REVERSE AND THREW CONSUMER OUT OF VEHICLE, CAUSING VEHICLE TO RUN OVER CONSUEM'S LEG. PLEASE PROVIDE FURTHER INFORMATION.*AK
CONSUMER EXITED OUT OF CAR AND LEFT VEHICLE RUNNING IN PARK. WHILE WALKING TO OTHER SIDE OF VEHICLE IT STARTED TO ROLL BACKWARDS AND HIT SOME PROPERTY. DRIVER'S SIDE DOOR CAME OFF IN PROCESS. *AK *JB
VEHICLE WAS PLACED IN THE PARK POSITION ON RUNNING; CONSUMER EXITED VEHICLE WHEN VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO REVERSE, ALMOST HITTING CONSUMER. VEHICLE CRASHED INTO THE CONSUMER'S GATE. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
WHILE VEHICLE WAS IN PARK WITH A BOAT HOOKED ON BACK, IT TOOK OFF INTO REVERSE WITHOUT WARNING ,CAUSING BOAT TO COME THROUGH BACK WINDOW. ALSO, CAUSING VEHICLE TO ROLL BACKWARDS INTO WATER. DRIVER HAD TO JUMP IN CAR AND PUT THE CAR IN DRIVE TO GET CONTROL AGAIN. DEALER SAID VEHICLE WAS FUNCTIONING PROPERLY AT TIME OF INCIDENT. *AK
VEHICLE JUMPED GEARS FROM PARK TO REVERSE, CAUSING AUTOMATIC LOCKING SYSTEM TO ENGAGE, AND THE FRONT DRIVER'S SIDE DOOR TO BREAK AWAY AT HINGES. CONSUMER WAS PARKED ON A SLIGHT INCLINE. DEALER WAS NOT CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
VEHICLE WAS PARKED IN FRONT OF CONSUMER'S YARD. VEHICLE WAS RUNNING, AND WITHOUT PRIOR NOTICE VEHICLE SLIPPED INTO REVERSE, AND HIT ANOTHER VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK
VEHICLE WAS LEFT RUNNING, IDLING AND DOOR LEFT OPENED. WHEN CONSUMER GOT OUT TO CHECKED MAIL BOX VEHICLE ROLLED BACK IN REVERSE VERY FAST. VEHICLE JUMPED A CURB, CROSSED A RESIDENTIAL STREET, AND ON ITS WAY BACK ACROSS AND UP A SMALL HILL, CONSUMER RAN AND JUMPED INSIDE TO STOP VEHICLE.*AK *JB
WHILE VEHICLE WAS IDLING ITJUMPED OUT OF PARK INTO REVERSE.CONTACTED DEALER, AND DEALER STATED FILE WAS CLOSED.*AK DAMGE WAS DONE TO VEHICLE AND CONSUMERS HOME. *SLC
WHILE VEHICLE IS IN PARK, ITWILL JUMP FROM PARK TO REVERSE. HAS HAPPENED TWICE WITHOUT A PRIOR WARNING, JUST LIKE IT WAS SEEN ON THE NEWS.*AK CONSUMER STATES ONCE IT DAMAGED A FENCE AND INJURED ONE PERSON, ANOTHER TIME IT OCCURRED IT ROLLED OVER A CURB WRECKING INTO AND CRASHING INTO A BUILDING. *SLC
JEEP HAS HAD PROBLEMS IN 2 OTHER OCCASIONS BUT DEALER SAID FUEL SYSTEM CARBIND UP,THE JEEP DID NOT WANT TO SHIFT THROUGH GEARS,THEY SAID THEY CLEANED THROTTLE BODY SENT ME HOME SEEMED O.K.,NOW THEY HAVE FOUND METAL IN THE PAN AT BOTTOM OF TRANSMISSION. THEY WANT 1700 DOLLARS TO FIX ,REBUILD IT. THATS HOW MUCH THEY CHARGED ME FOR THE EXTENED WARRENTY. MY WIFE DRIVES THE JEEP AND TAKES THE HIGHWAY TO WORK . THEY FOUR WHEEL FUNCTION ALSO FAILED FUNCTIONING FIRST TIME TRYED TO USE . OTHER DRIVERS WERE BLOWING THIER HORNS.
VEHICLE WAS LEFT IN DRIVEWAY IN PARK WITH ENGINE RUNNING. WHILE OWNER WAS INSIDE THE HOUSE, VEHICLE SLIPPED INTO REVERSE (IN 4 WHEEL DRIVE). STEERING WHEEL WAS LEFT IN A TURNED CONFIGURATION, SO VEHICLE DID NEARLY A 360 DEGREE TURN IN REVERSE AND IMPACTED A TREE AND OWNER'S HOME CAUSING DAMAGE TO VEHICLE IN MULTIPLE LOCATIONS.*AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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