Page 9 of 18 · complaints 401–450 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001VA

WHILE IN PARK VEHICLE ROLLED BACK INTO RIVER COMPLETLY SUBMERGED. 46-0289-939

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001CA

OWNER LEFT IN PARK EXITED VEHICLE, THEN VEHICLE WENT INTO REVERSE HIT TREE, THEN WENT INTO FORWARD.75-F823-319

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001FL

VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS. *DB 59-V827-467

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001FL

THE GEARSHIFT JUMPS INTO REVERSE WHEN THE DRIVER BELIEVES HE IS IN PARK *DB 59-V688-381

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001IL

WHILE IN A DRIVE THROUGH WINDOW, CONSUMER BUMPED THE VEHICLE IN FRONT OF HIM. HE BACKED UP SLIGHTLY, PUTS VEHICLE IN PARK AND BEGAN TO EXIT VEHICLE TO MAKE SURE THERE WAS NO DAMAGE, THE VEHICLE THEN ROLLED INTO THE OTHER VEHICLE FOR A 2ND TIME. *DB 13-7236-080

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001NC

VEHICLE WAS RUNNING, IN PARK. VEHICLE JUMPED OUT OF PARK, WENT UPHILL, AND HIT A HOUSE. *DB 33-0150-247

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 31, 2001IN

CONSUMER IS REQUESTING INFORMATION REGARDING ANY RECALLS, SERVICE BULLETINS, ETC, THIS VEHICLE HAS EXPERIENCED JUMPING OUT OF GEAR, ANALYST IS ASSUMING THIS HAPPENED TO CONSUMERS VEHICLE DUE TO LETTER STATING ONE PERSON WAS INJURED, CLAIM 14-1420-829. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001IN

VEHICLE WAS PARKED WITH PARKING BRAKE ENGAGED AND IT JUMPED OUT OF GEAR AND ROLLED BACKWARD, CLAIM 14-1154-955. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001NY

CONSUMER DID NOT SEE INCIDENT, HOWEVER ASSUMES VEHICLE JUMPED OUT OF PARK AND WENT INTO REVERSE HITTING A WALL, AND THEN WENT INTO DRIVE HITTING A VEHICLE, CLAIM 32-V347-010. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001TN

WHILE PARKED AND IDLING, VEHICLE JUMPED INTO REVERSE CAUSING DAMAGE, CLAIM 42-8422-356. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 31, 2001VT

VEHICLE WAS PARKED WITH ENGINE RUNNING, CAME OUT OF PARK AND INTO REVERSE CAUSING A COLLISION, CLAIM 45-0068-534. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 30, 2001AR

VEHICLE WAS IN PARK BUT RUNNING AND VEHICLE JUMPED OUT OF GEAR INTO REVERSE. DRIVER'S SIDE DOOR WAS OPENED, AND VEHICLE ROLLED OVER DRIVER'S FOOT AND LEG KNOCKED HER DOWN. DEALERSHP WAS AWARE OF PROBLEM. *AK

Power Train › Automatic Transmission
Filed Aug 30, 2001AR

AUTOMATIC TRANSMISSION FAILURE. *AK *SLC

Power Train › Automatic Transmission
Filed Aug 30, 2001FL

THE CONSUMER PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE TO CLOSE A GATE AND WHEN SHE TURNES AROUND THE VEHICLE WAS IN REVERSE COMING TOWARDS HER ALMOST PINNING HER AGAINST THE GATE, THE VEHICLE CRASHES THROUGH THE GATE DAMAGING THE ENTIRE DRIVER'S SIDE OF THE VEHICLE.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 30, 2001WI

THE VEHICLE MOVED REARWARDS WHILE IT WAS IN PARK WITH THE MOTOR RUNNING DUE TO, PINNING CONSUMER TO LOADING DOCK.*YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Aug 30, 2001VA

THE CONSUMER WAS BACKING BOAT ON TRAILER DOWN BOAT RAMP, THE CONSUMER LET THE BOAT FLOAT OFF THE VEHICLE, SO THAT THE TRAILER WAS OUT OF THE WATER, THE VEHICLE WAS PLACED IN PARK AND THE CONSUMER EXITED THE VEHICLE, SUDDENLY THE VEHICLE JUMPED INTO REVERSE KNOCKING THE CONSUMER DOWN AND DRUG HIM INTO THE WATER, THE CONSUMER SUSTAINED A BRUISED RIGHT ANKLE AND WAS COVERED W/ ROAD RASH FROM NECK TO HEELS. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 28, 2001CA

VEHICLE WAS IN PARK AND IT SUDDENLY ROLLED INTO REVERSE. VEHICLE STOPPED BY APPLYING BRAKES. CONSUMER HAS EXPERINCED SAME INCIDENT 3 OTHER TIMES. DEALER STATED THAT TRANSMISSION COULD BE THE PROBLEM, BUT WAS NOT TAKING RESPONSIBILITY FOR REPAIRS.*AK

Power Train › Automatic TransmissionCrash
Filed Aug 26, 2001TN

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 24, 2001TX

VEHICLE WAS PARKED AND IDLING ON A RAMP AT A INCLINE TO BACK A BOAT INTO WATER, WHEN IT INADVERTENTLY JUMPED OUT OF PARK INTO REVERSE, CAUSING BOAT TRAILER TO JACK KNIFE, AND DAMAGED BACK OF VEHICLE. DEALER WAS NOTIFIED. *AK CONSUMER STATES THE TRAILER WAS ALSO DAMAGED. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 24, 2001FL

REPLACED BRAKES ONCE AND HAVE SQUEALING WHEN BRAKES ARE APPLIED, ALSO BRAKE PEDAL SINKS WHEN AT A STOP,SPARE TIRE WAS A RECALL BUT NEVER MENTIONED BY CARPOINT.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 24, 2001FL

JEEP IS ONLY 5 YEARS OLD WHEN FUEL PUMP WAS REPLACED, A/C IS DRAINING WATER INSIDE THE PASSESNGER, RIGHT REAR, CARPET.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 22, 2001CT

JEEP WAS IN FOR MAINTENANCE, DEALER NOTICED CRACKED EXHAUST MANIFOLD. MECHANIC STATED THAT THESE CRACK ALL THE TIME AND IN THE SAME PLACE. THE DEALERSHIP NEW EXACTLY HOW MUCH IT WOULD COST TO FIX THE PROBLEM. DEALER SAID JEEP REDESIGNED THE MANIFOLD, DUE TO MANY FAILURES. I BELIEVE THIS ITEM SHOULD BE RECALLED BECAUSE MANY OTHERS HAVE HAD TO REPLACE THE SAME ITEM OFTEN. THIS IS NOT NORMAL WEAR AND TEAR, THIS WAS DUE TO POOR DESIGN AND SHOULD BE REPLACED DUE TO THE DANGER INVOLVED WITH EXHAUST ENTERING THE CAR. IF THE DEALER HAD NOT OF POINTED THIS OUT, I WOULD NOT HAVE EVER KNOWN. JEEP CUSTOMER SVC WAS NOTIFIED OF MY FEELINGS AND OPENED A FILE ON THIS MATTER. THANK YOU!!!!!*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 22, 2001CA

FRONT TIRES HAD TO CONSTANLY BE REPLACED, BECAUSE THEY WOR OUT AT A RAPID PACE, RECENTLY FOUND OUT THAT THE RIGHT FRONT ROTOR WERE ON RECALL.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 17, 2001NY

THIS WILL BE THE THIRD TIME THAT FRONT ROTORS WILL BE REPLACED DUE TO GRINDING NOISE AND SHAKING WHEN APPLYING BRAKES. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 17, 2001OH

PE 01 021/INADVERTENT ROLLAWAY IN REVERSE: WHILE DRIVING VEHICLE GEAR SHIFT WOULD INTERMITTENTLY JUMP OUT OF DRIVE INTO NEUTRAL. DEALER WAS NOT NOTIFIED AT THIS TIME.*AK CONSUMER STATES THIS IS OCCURRING WHILE THE VEHICLE IS ALREADY IN MOTION. *SLC

Service Brakes, Hydraulic › Foundation Components
Filed Aug 15, 2001NY

PRIOR TO SECOND RECALL NOTIFICATION RECEIVED, THE SECOND FRONT ROTOR FAILED, HOWEVER CONSUMER PREVIOUSLY HAD A FRONT ROTOR REPLACED AND WAS REIMBURSED, AND NOW THE MANUFACTURER IS DENYING CONSUMER FOR THE SECOND ROTOR BEING REPAIRED BECAUSE THEY ARE STATING THAT THEY HAVE ON FILE THAT CONSUMER HAS ALREADY BEEN REIMBURSED FOR BOTH ROTORS, CONUMER IS REQUESTING RECONSIDERATION FOR THE SECOND ROTOR, CONSUMER STATED THE VEHICLE WOULD VIBRATE AND PULL TO THE LEFT, THE DEALER REPLACED BOTH CALIPERS AND REPLACED THE REAR BRAKE SHOES.*JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 15, 2001KY

PRIOR TO RECALL NOTICE 00V-136 THE LEFT FRONT BRAKE ROTOR BROKE WHILE DRIVING, THE CONSUMER IS REQUESTING REIMBUSEMENT FOR THE REPAIRS MADE PRIOR TO NOTIFICATION. NLM

Latches/Locks/Linkages › Hood › Latch
Filed Aug 14, 2001FL

TRAVELING AT 50MPH WHEN HOOD FLEW OPEN. UPON INVESTIGATION SAW THAT BOTH MAIN LATCH AND BACKUP SAFETY CATCH WERE RUSTED AND NOT FUNCTIONING PROPERLY. LEX, KY DEALER STATED "NO RESTRICTIONS" TO REPLACE "HOOD, LATCH, AND SAFETY CATCH" BUT S.FLA DEALER WONT COOPERATE (RELOCATED TO S.FLA.) NOR WILL CHRYSLER.*AK

Power Train › Automatic TransmissionCrash
Filed Aug 14, 2001CA

TRANSMISSION REPLACED AT APPROX 85000 MILES JAN 2001. *AK

Power Train › Driveline › Differential Unit
Filed Aug 10, 2001CA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 9, 2001WA

AT 40000 MILES VEHICLE WAS AT A STOP IN PARK, CONSUMER THEN PUT VEHICLE IN REVERSE, AND VEHICLE DID NOT MOVE. LESS THAN A MINUTE LATER, VEHICLE SUDDENLY WENT BACKWARD. GEAR INDICATOR SHOWED IT WAS IN REVERSE. DEALER SUGGESTED CONSUMER MIGHT HAVE HAD VEHICLE SERVICED, AND WRONG TRANSMISSION FLUID WAS USED. SINCE THEN, THIS HAPPENED AT LEAST 4 MORE TIMES, ALSO, ONCE VEHICLE WAS PUT IN DRIVE FROM PARK, AND IT TOOK ABOUT A MINUTE BEFORE VEHICLE LURCHED FORWARD. GEAR SELECTOR ALSO SHOWED IT WAS IN DRIVE. DEALER COULD NOT REMEDY.*AK FUEL PUMP ASSEMBLY AND FUEL TANK WAS REPLACED, VEHICLE WOULD CRANK, BUT WOULD NOT START. *SLC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 9, 2001WA

VEHICLE WOULD NOT START. TOWED TO DEALER, REPLACED FAILED FUEL PUMP. ON 15 JUNE, 2001 VEHICLE AGAIN DID NOT START. DEALER REPLACED FAILED FUEL PUMP. SECOND FUEL PUMP LASTED 25 MILES BEFORE IT TOO FAILED. DEALER STATED IT WAS A KNOWN PROBLEM WITH CHRYSLER.*AK AT TIMES VEHICLE WILL NOT MOVE WHEN PUT IN GEAR. *SLC

Power Train › Clutch Assembly
Filed Aug 9, 2001NY

CONSUMER LEFT THE VEHICLE RUNNING WITH THE SHIFT LEVER IN PARK, AND WHEN HE TURNED AROUND AFTER HEARING A NOISE, HE SAW THAT VEHICLE WAS ROLLING BACKWARDS.*YH

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 8, 2001IL

VEHICLE HAS EXTENDED BRAKING DISTANCE, MECHANIC NOTICED THE REAR ROTORS WERE DISINTEGRATING. FRONT ROTORS HAD TO BE REPLACED FOR THE SAME PROBLEM 2 YEARS AGO.*AK FRONT STABILIZER DEFECTIVE. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 8, 2001CA

VEHICLE WHILE PARKED JUMPED FROM PARK TO REVERSE, CAUSING THIRTY-FIVE HUNDRED DOLLARS DAMAGE. CONSUMER NO LONGER OWNS VEHICLE. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 8, 2001CA

VEHICLE WAS PARKED. IT POPPED OUT OF PARK INTO REVERSE. DRIVER'S AND PASSENGER'S DOORS WERE OPEN WHEN VEHICLE WAS MOVING BACKWARDS. PASSENGER'S SIDE DOOR WAS DAMAGED DUE TO HITTING GARAGE SUPPORT PILLAR POST. PASSENGER'S DOOR BECAME BENT.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 8, 2001FL

TRANSMISSION SHIFTED INTO REVERSE WHILE IN PARK AND IDLING. DAMAGED DRIVER DOOR.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Aug 8, 2001PA

HAD JEEP IN FOR AC PROBLEM, DEALER NOTICED CRACKED EXHAUST MANIFOLD. I SUSPECTED THIS BEFORE, AS ENGINE SOUNDED DIFFERENT. IN TALKING WITH SERVICE REP, THEY ADVISED "WE HAVE SEEN A LOT OF THESE, IT CRACKS IN A CURVED PART OF THE MANIFOLD. THE REPLACEMENT MANIFOLD HAS A FLEXIBLE CURVE WHERE THE CRACK OCCURS". IT COST ME $881.88 TO HAVE THE REPLACEMENT DONE. BASED ON THE SERVICE REPS COMMENT, SOUNDS LIKE A DESIGN DEFECT.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 7, 2001NC

AFTER PARKING VEHICLE WITH ENGINE RUNNIING VEHICLE JUMPED INTO REVERSE WITHOUT CONSUMER DEPRESSING BRAKE PEDAL.*AK VEHICLE ROLLED BACKWARD DOWN A PARKING LOT OF SHOPPING CENTER AND COLLIDED WITH ANOTHER VEHICLE. * SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 7, 2001DE

WHILE ENTERING VEHICLE WITHOUT ANY INDICATION IT JUMPED INTO REVERSE AND THREW CONSUMER OUT OF VEHICLE, CAUSING VEHICLE TO RUN OVER CONSUEM'S LEG. PLEASE PROVIDE FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 7, 2001MA

CONSUMER EXITED OUT OF CAR AND LEFT VEHICLE RUNNING IN PARK. WHILE WALKING TO OTHER SIDE OF VEHICLE IT STARTED TO ROLL BACKWARDS AND HIT SOME PROPERTY. DRIVER'S SIDE DOOR CAME OFF IN PROCESS. *AK *JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 7, 2001FL

VEHICLE WAS PLACED IN THE PARK POSITION ON RUNNING; CONSUMER EXITED VEHICLE WHEN VEHICLE SUDDENLY JUMPED OUT OF GEAR INTO REVERSE, ALMOST HITTING CONSUMER. VEHICLE CRASHED INTO THE CONSUMER'S GATE. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 7, 2001MN

WHILE VEHICLE WAS IN PARK WITH A BOAT HOOKED ON BACK, IT TOOK OFF INTO REVERSE WITHOUT WARNING ,CAUSING BOAT TO COME THROUGH BACK WINDOW. ALSO, CAUSING VEHICLE TO ROLL BACKWARDS INTO WATER. DRIVER HAD TO JUMP IN CAR AND PUT THE CAR IN DRIVE TO GET CONTROL AGAIN. DEALER SAID VEHICLE WAS FUNCTIONING PROPERLY AT TIME OF INCIDENT. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 7, 2001CA

VEHICLE JUMPED GEARS FROM PARK TO REVERSE, CAUSING AUTOMATIC LOCKING SYSTEM TO ENGAGE, AND THE FRONT DRIVER'S SIDE DOOR TO BREAK AWAY AT HINGES. CONSUMER WAS PARKED ON A SLIGHT INCLINE. DEALER WAS NOT CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 7, 2001CA

VEHICLE WAS PARKED IN FRONT OF CONSUMER'S YARD. VEHICLE WAS RUNNING, AND WITHOUT PRIOR NOTICE VEHICLE SLIPPED INTO REVERSE, AND HIT ANOTHER VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 6, 2001CA

VEHICLE WAS LEFT RUNNING, IDLING AND DOOR LEFT OPENED. WHEN CONSUMER GOT OUT TO CHECKED MAIL BOX VEHICLE ROLLED BACK IN REVERSE VERY FAST. VEHICLE JUMPED A CURB, CROSSED A RESIDENTIAL STREET, AND ON ITS WAY BACK ACROSS AND UP A SMALL HILL, CONSUMER RAN AND JUMPED INSIDE TO STOP VEHICLE.*AK *JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 6, 2001CA

WHILE VEHICLE WAS IDLING ITJUMPED OUT OF PARK INTO REVERSE.CONTACTED DEALER, AND DEALER STATED FILE WAS CLOSED.*AK DAMGE WAS DONE TO VEHICLE AND CONSUMERS HOME. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 6, 2001NC

WHILE VEHICLE IS IN PARK, ITWILL JUMP FROM PARK TO REVERSE. HAS HAPPENED TWICE WITHOUT A PRIOR WARNING, JUST LIKE IT WAS SEEN ON THE NEWS.*AK CONSUMER STATES ONCE IT DAMAGED A FENCE AND INJURED ONE PERSON, ANOTHER TIME IT OCCURRED IT ROLLED OVER A CURB WRECKING INTO AND CRASHING INTO A BUILDING. *SLC

Power Train › Automatic Transmission
Filed Aug 6, 2001OR

JEEP HAS HAD PROBLEMS IN 2 OTHER OCCASIONS BUT DEALER SAID FUEL SYSTEM CARBIND UP,THE JEEP DID NOT WANT TO SHIFT THROUGH GEARS,THEY SAID THEY CLEANED THROTTLE BODY SENT ME HOME SEEMED O.K.,NOW THEY HAVE FOUND METAL IN THE PAN AT BOTTOM OF TRANSMISSION. THEY WANT 1700 DOLLARS TO FIX ,REBUILD IT. THATS HOW MUCH THEY CHARGED ME FOR THE EXTENED WARRENTY. MY WIFE DRIVES THE JEEP AND TAKES THE HIGHWAY TO WORK . THEY FOUR WHEEL FUNCTION ALSO FAILED FUNCTIONING FIRST TIME TRYED TO USE . OTHER DRIVERS WERE BLOWING THIER HORNS.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 6, 2001OH

VEHICLE WAS LEFT IN DRIVEWAY IN PARK WITH ENGINE RUNNING. WHILE OWNER WAS INSIDE THE HOUSE, VEHICLE SLIPPED INTO REVERSE (IN 4 WHEEL DRIVE). STEERING WHEEL WAS LEFT IN A TURNED CONFIGURATION, SO VEHICLE DID NEARLY A 360 DEGREE TURN IN REVERSE AND IMPACTED A TREE AND OWNER'S HOME CAUSING DAMAGE TO VEHICLE IN MULTIPLE LOCATIONS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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