Page 10 of 18 · complaints 451–500 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Aug 6, 2001NM

VECHILE IN PARK JUMPED INTO REVERSE RAN OVER ME. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash2 injured
Filed Aug 5, 2001OK

THE VEHICLE JUMPED OUT OF PARK INTO GEAR AND PINNED MYSELF AND OUR 4 YR. OLD DAUGHTER BETWEEN TWO VEHICLES. WHEN MY HUSBAND CALLED AND SPOKE WITH A JEEP ENGINEER, THEY DENIED ANY OTHER INCIDENTS OF THIS NATURE HAPPENING. I CAN OBATIN POLICE REPORTS AND HOSPITAL BILLS TO CONFIRM THE ACCIDENT. ALSO THE PERSON WHO HAD TO BACK THE VEHICLE TO UNPIN US STATES THE VEHICLE WAS IN PARK!! THIS IS A LIFE SAFETY ISSUE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 4, 2001CA

WHEN PARKED ON AN INCLINE/ENGINE LOW OVERNIGHT, TRANSMISSION DOES NOT ENGAGE WHEN SHIFTING FROM PARK TO DRIVE. IF THE DRIVER DEPRESSES THE ACCELERATOR, A HARD ENGAGEMENT INTO DRIVE MAY OCCUR WITH A SUDDEN AND UNEXPECTED JUMP FORWARD OF THE VEHICLE. THIS CAUSE OF THIS PROBLEM COULD NOT BE IDENTIFIED BY THE DEALER. THE OWNER OF THE VEHICLE INSISTED UPON COMPLETE REPLACEMENT OF THE TRANSMISSION. DEALER HAS AGREED TO REPLACE THE TRANSMISSION AFTER THE VEHICLE HAD BEEN OUT OF SERVICE FOR 30 DAYS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 3, 2001PA

VEHICLE STARTED ROLLING BACKWARD WHILE IDLING IN PARK. NO OTHER CONSUMERS/VEHICLES WERE INVOLVED IN THIS INCIDENT. DRIVER'S SIDE DOOR, LEFT OPEN WHEN CONSUMER EXITED THE VEHICLE, WAS DAMAGED WHEN IT IMPACTED A MAILBOX. *AK *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 3, 2001PA

PUT VEHICLE IN PARK AND GOT OUT TO CHECK MAIL, WALKED AROUND BACK OF VEHICLE TO MOVE TRASH CANS, AND NOTICED VEHICLE MOVING BACKWARDS. IT KEPT MOVING. WAS ABLE TO GRAB BUMPER, BUT NOT STOPPING VEHICLE. DRIVER'S DOOR WAS STILL OPEN , AND WAS NOT ABLE TO GET IN. VEHICLE WENT DOWN AN EMBANKMENT, BACKWARDS, BUT WAS NOT TOTALED. VEHICLE LANDED ON DRIVER'S DOOR.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 3, 2001MS

YES I GOT OUT OF MY JEEP LEFT IT RUN AND IT JUMPED OUT OF GEARS ANDMY DOODRIVE SIDE GOT MISS UP. *AK

Vehicle Speed Control › Cruise Control
Filed Aug 3, 2001MD

IDELING PROBLEMS HAS NEVER BEEN CORRECTED. HAVE SPENT APPROXIMATELY $1000 IN REPAIRS. I'M WONDERING IF THIS IS RELATED TO THE RECENT PUBLICIZED JEEP GRAND CHEROKEE PROBLEMS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 3, 2001CA

I PARKED THE CAR. WALKED AWAY. THE CAR STARTED MOVING IN REVERSE. I RAN BACK TO THE CAR,JUMPED IN TO STOP IT.MISSED THE BRAKE AND HIT THE GAS PEDAL.THE CAR JUMPED A CURB AND WENT THROUGH A LARGE PLATE OF GLASS ON A COMMERCIAL BLDG. SINCE THAN THE CAR HAS JUMPED FROM DRIVE TO NEUTRAL AND ALMOST CAUSED ACCIDENTS ON AT LEAST 3 OTHER OCCASIONS. I DON'T TRUST THIS CAR'S TRANSMISSION. MY INSURANCE HAS GONE UP BECAUSE OF THE ACCIDENT. I WOULD LIKE THE ACCIDENT REMOVED FROM MY RECORD BECAUSE NOW I'M HEARING I'M NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. I READ IN THE SAN JOSE MERCURY NEWS ON JULY 4 & AUG 3 THAT THIS IS A COMMON PROBLEM. PLEASE ADVISE ME ON WHAT I NEED TO DO TO RECTIFY THIS PROBLEM.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 3, 2001TN

CAR WAS PUT INTO PARK WITH THE ENGINE RUNNING. MY DAUGHTER STEPPED OUT OF THE VEHICLE TO GET MAIL OUT OF THE MAILBOX. THE CAR STARTED ROLLING BACKWARDS. SHE TRIED TO GET IN TO STOP IT, BUT WAS KNOCKED TO THE PAVEMENT (NO INJURY). THE CAR BACKED THRU A FEANCE AND INTO A TREE. THE REAR WINDOW WAS BROKEN OUT THE TRUNCK HOOD DEMOLISHED AND THE BACK BUMPER SCRAPPED. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 3, 2001NV

VEHICLE WAS IDLING IN "PARK" UNATTENDED IN STREET, SLIPPED INTO REVERSE WITH NO PERSON IN VEHICLE. VEHICLE DROVE ITSELF IN REVERSE SMASHING INTO NEIGHBORS FRONTYARD, MOWING DOWN TREES AND BOULDER. ALMOST COLLIDING INTO LIVING ROOM! HAVE PHOTOS OF INCIDENT AVAILABLE.*AK

Structure › Body › Door
Filed Aug 2, 2001IL

VINYL DOOR INSERTS (ARM RESTS) SHRINKING AND PULLING AWAY A ALL 4 DOORS. *AK

Suspension › Front1 injured
Filed Aug 2, 2001CA

I WAS DRIVING ON A RURAL ROAD AT ABOUT 50 MPH WHEN THE CAR BEGAN SHAKING AND THE STEERING WHEEL JERKED BACK AND FORTH. THE SHAKING BECAME VERY VIOLENT AND THE WHEEL BEGAN TRAVELING BACK AND FORTH A GOOD 12 - 14 INCHES. THE CAR WAS BOUNCING UP AND DOWN AND SHAKING I TRIED TO APPLY THE BRAKES BUT THE SHAKING WAS TOO ROUGH AND I LOST CONTROL OF THE STEERING WHEEL. THE CAR WAS ALL OVER THE ROAD AND BEGAN GOING TOWARD THE RIGHT SIDE AND THEN WENT OFF THE ROAD. THE SHAKING STOPPED AND WE ROLLED TO A STOP. IF WE HAD BEEN IN TRAFFIC I WOULD HAVE HIT SOMEONE AND IF I WERE ON THE FREEWAY THE CAR WOULD HAVE ROLLED ! THIS HAPPENED SUDDENLY. I TAKE MY JEEP IN FOR ALL REGULER AND SCHEDULED MAINTENANCE. I DIDN'T HAVE ANY WARNING THE PART WAS GOING TO BREAK AND AT THE TED MILES JEEP DEALER WHERE I TAKE THE CAR FOR SERVICE THEY SAID THERE IS ABOUT A 10% FAILURE ON THIS PART BUT THEY HAD NOT ACTUALLY HAD ONE BREAK SUDDENLY BEFORE! I COULD HAVE LOST MY LIFE AND OTHERS COULD HAVE BEEN INJURED . THE SHAKING WAS SO VIOLENT THAT THE SEAMS ON THE RADIATOR WERE SPLIT AND I HAD TO BUY A NEW RADIATOR ALSO. SINCE THE SHEAR FORCE WAS SO GREAT I AM LEFT WONDERING IF OTHER PARTS OF THE FRONT END AND CAR IN GENERAL ARE SOMEHOW DAMAGED OR WEAKENED. I CONTACTED CHRYSLER-DAMION CORP. AND THEY TOOK THE REPORT ON JULY 27TH. I HAVE MEDICAL INJURIES AS A RESULT OF TRYING TO CONTROL THE STEERING WHEEL AND BEING SHOOK BACK AND FORTH. I HOPE THIS GETS ADDRESSED AS A RECAL ISSUE BECAUSE THEY KNOW IT IS A PROPLEM BUT H

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 31, 2001PA

SINCE 1998 I HAVE HAD NUMEROUS PROBLEMS WITH MY JEEP STRANDING ME DUE TO A FUEL PUMP FAILURE. I HAD MY JEEP TOWED NOW 5 TIMES FOR THIS PROBLEM. WHEN THE DEALER FINALLY GETS THE TIME, A DAY OR TWO LATER THE JEEP WOULD START. THEN AGAIN IN TWO WEEKS THE SAME PROBLEM WOULD OCCUR. AND THEY TELL ME THAT THERE IS NOTHING WRONG WITH IT. NOW JUST RECENTLY IT AGAIN HAS DONE THE SAME THING AND THE MECHANIC TOLD ME IT IS THE FUEL PUMP AGAIN. I HAVE READ NUMEROUS OTHER COMPLAINTS CONCERNING THE SAME ISSUE, AND WAS WONDERING IF YOU COULD PLEASE HELP ME WITH THIS PROBLEM. IT IS REALLY BAD WHEN YOU HAVE TO BE AFRAID TO TAKE A TRIP WITH A VEHICLE YOU DON'T EVEN KNOW IF YOU CAN RELY ON. PLEASE GET BACK TO ME AND LET ME KNOW WHAT STEPS I CAN TAKE IN RESOLVING THIS PROBLEM.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 31, 2001AL

THE CONSUMER HAS HAD THE BRAKES AND ROTORS TURNED OR REPLACED EVERY 3-6 MONTHS. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 26, 2001IL

I WAS DRIVING DOWN THE ROAD AND HAD TO STOP TO REMOVE SOMETHING THAT WAS IN THE ROAD. I PLACED THE JEEP IN PARK AND LEFT MY VEHICLE. AFTER I LEFT THE VEHICLE, IT STARTED ROLLING BACKWARDS AND STRUCK THE CAR BEHIND ME. I THOUGHT AT THE TIME THAT THE TRANSMISSION HAD SLIPPED FROM PARK TO REVERSE BUT I DID NOT HAVE IT CHECKED OUT SINCE IT ONLY HAPPENED ONCE. NOW I AM READING THAT THERE IS AN INVESTIGATION INTO THE EXACT PROBLEM WITH THE JEEP.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 23, 2001PA

VEHICLE WAS PARKED IN DRIVEWAY WITH EMERGENCY PARKING BRAKE IN UP POSITON WHEN IT JUMPED FROM PARK TO REVERSE, CAUSING FRONT DRIVER'S SIDE DOOR TO BE KNOCKED OFF THE HINGES, AND THE REAR OF VEHICLE TO BE SMASHED IN. ESTIMATED DAMAGE TO VEHICLE WAS FOUR THOUSAND DOLLARS. CONSUMER CONTACTED DEALER FOR PROBLEM, BUT INFORMED CONSUMER THAT SITUATION WAS IMPOSSIBLE FOR THAT VEHICLE. *AK *JB

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 17, 2001NY

WHILE DRIVING NOTICED STEERING GETTING LOOSE, DEALER DISCOVERED 2 BOLTS THAT HELD STEERING BOX HAD SHEARED OFF. BOLTS WERE REPLACED. THEN, ON 8 JULY 2001, WHILE DRIVING 5 MPH STEERING WENT OUT. CONSUMER HAD NO CONTROL, HAD VEHICLE TOWED TO DEALER. STEERING HAD COLLAPSED. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 17, 2001TX

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER OPENED DRIVERS DOOR AND KNOCKED CONSUMER DOWN AS SHE TRIED TO JUMP INTO VEHICLE TO STOP IT, VEHICLE CAME TO A STOP WHEN IT HIT A ROCK FENCE, CONSUMER WAS BRUISED, AND HIT HER HEAD ON DRIVERS DOOR. DAMAGE TO VEHICLE $ 3000.00. *AK *SLC

Power Train › Clutch Assembly
Filed Jul 17, 2001CT

CONSUMER STATES HE PUT VEHICLE INTO PARK, EXITED TO CLOSE THE DOOR, AND AS HE WAS A FEW FEET AWAY THERE WAS A GRIDING NOISE, CONSUMER THEN TURNED AROUND AND SAW THE VEHICLE ROLLING BACK TOWARD HIM, CONSUMER WAS ABLE TO JUMP INSIDE AND STOP THE VEHICLE BY APPLYING THE BRAKES.*JB

Structure › Body › Door
Filed Jul 16, 2001IA

PANELS ON ALL DOORS IS PULLING APART. CONTACT DEALER PLEASE ADD VIN . *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 13, 2001NJ

WHILE DRIVING 60 MPH, VEHICLE SHIFTED INTO REVERSE, CAUSING IT TO STALL, DEALER REPLACED PARTS OF TRANSMISSION.*AK CONSUMER STATES VEHICLE WAS SEEN BY THREE DIFFERENT REPAIR SHOPS BEFORE THE PROBLEM WAS DETECTED.*JB

Power Train › Automatic Transmission
Filed Jul 13, 2001OH

UPON SEEING THE NHTSA IS REVIEWING THE GRAND CHEROKEE FOR TRANSMISSION PROBLEMS I BELIEVE MY JEEP IS EXIBITING SIMILAR PROBLEMS. THE DRIVE STICK HAS ALWAYS BEEN MOVEABLE FROM THE DRIVE OR REVERSE POSTION INTO NEUTRAL WITHOUT DEPRESSING THE BUTTON. I HAVE ALSO EXPRERIANCED THE CAR SLIPPING GEARS WHILE IDLING.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 12, 2001GA

THE CAR ROLLS BACK TO REVERSE DIRECTION EVEN THOUGH GEAR IS SET TO FRON DIRECTION. *AK

Power Train › Automatic TransmissionCrash
Filed Jul 12, 2001WA

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jul 12, 2001NY

TRANSFER CASE FAILED, BEARINGS, CHAIN, SEALS, AND LUBRICATION WERE REPLACED, EIGHT MONTHS LATER SEALS FAILED CAUSING TRANSFER CASE TO BE REPLACED AGAIN, DEALER STATED MOPAR HAD NO WARRANTY SO CONSUMER WOULD HAVE TO PAY IN FULL FOR REPAIRS, CONSUMER WAS TOLD AT TIME OF FIRST REPLACEMENT THAT WORK WOULD BE GUARANTEED FOR TWELVE MONTHS. *SLC CONSUMER IS REQUESTING A REFUND FOR REPAIR EXPENSES. *SLC

Structure › Body › Door › Hinge and Attachments
Filed Jul 11, 2001OH

HINGES ON DRIVER'S DOOR ARE CRACKING AND WILL NEED TO BE REPLACED.*AK CONSUMER STATES WHEN DOOR WAS MADE IT DID NOT ALIGN PROPERLY, THE MANUFACTUREER PUT SHIMS ON SOME DOORS TO MAKE THEM ALIGN PROPERLY, THE DOOR IS CRACKING, AND CONSUMER HAD THEM WELDED, HOWEVER THE CRACKING WILL JUST GET LARGER AND CAUSE THE DOOR TO NOT LOCK OR CLOSE, DOOR WILL NEED TO BE REPLACED. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 11, 2001LA

VEHICLE SHIFTED SUDDENLY AND UNEXPECTEDLY FROM PARK TO REVERSE WHILE IDLING, RESULTING IN A COLLISION, AND CAUSING MINOR INJURIES. DEALER HAS INSPECTED VEHICLE . PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 11, 2001MA

VEHICLE WAS PARKED AT AN INCLINE, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. CONSUMER'S DAUGHTER WAS INSIDE VEHICLE. SUDDENLY VEHICLE WENT BACKWARD, WAS STOPPED BY A RETAINING WALL. CHILD SUFFERED FRACTURED LEFT ARM. VEHICLE WAS TOTALLED.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 11, 2001FL

VEHICLE SHIFTED SUDDENLY AND UNEXPECTEDLY FROM PARK TO REVERSE WHILE IDLING RESULTING IN A COLLISION AND PROPERTY DAMAGE TO ANOTHER VEHICLE . PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 11, 2001CA

VEHICLE WOULD NOT ENGAGE INTO GEAR. ALSO, HAD TO PUT VEHICLE IN NEUTRAL, AND IT REVVED UP TO RED. CAN HEAR A NOISE WHEN STARTING VEHICLE TO ROLL BACK. AT THAT POINT IT WILL GO INTO GEAR. PLEASE ADD VIN. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 10, 2001MA

MY JEEP WAS ON LEVEL GROUND. I PUT IT INTO "PARK" WITH THE ENGIN, E STILL RUNNING IN ORDER TO GET OUT OF THE VEHICLE TO MOMENTARILY CHECK ON SOMETHING. PERHAPS 30 SECONDS LATER WHEN I WAS ABOUT 15 FEET FROM THE VEHICLE, IT JUMPED INTO REVERSE AND RAMMED INTO TWO CARS PARKED BEHIND IT. THERE WERE NO PASSENGERS IN THE JEEP. NO ONE IN THE CARS WAS HURT. THE JEEP WAS NOT DAMAGED BUT THE TWO CARS WERE. THE INCIDENT WAS REPORTED TO MY INSURANCE COMPANY.*AK

Power Train › Automatic Transmission1 injured
Filed Jul 10, 2001MA

CONSUMER STATES AS SHE WAS DRIVING OUT OF HER DIRVEWAY, SHE STOPPED PUT THE VEHICLE INTO PARK AND GOT OUT OF THE VEHICLE TO RETRIEVE AN OBJECT FROM THE GROUND, WHEN CONSUMER LEFT THE VEHICLE SHE NOTICED THAT THE VEHICLE STARTED TO ROLL BACK, INSTANTLY CONSUMER ATTEMPTED TO JUMP BACK INTO THE VEHICLE AND SECURE IT, IN WHICH SHE WAS UNSUCCESSFUL AND THE VEHICLE PROCEEDED TO ROLL BACKWARDS, CRASHING INTO A NEIGHBORS HOUSE CAUSING EXTENSIVE DAMAGE TO THE HOUSE,GARAGE AND PARKED VEHICLES, CONSUMER WAS ALSO INJURED WHILE ATTEMPTING TO STOP THE VEHICLE.*JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 9, 2001CT

CONSUMER GOT OUT OF VEHICLE, WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED, SUDDENLY VEHICLE WENT BACKWARD, CONSUMER TRIED TO JUMP IN AND STOP VEHICLE, BUT WAS KNOCKED OVER BY OPEN DRIVER'S DOOR. VEHICLE HIT A TREE, AND CAME TO A STOP. PLEASE ADD AMOUNT OF DAMAGE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 9, 2001MN

VEHICLE WAS IN "PARK" WITH THE ENGINE RUNNING. DRIVER GOT OUT TO REMOVE SOMETHING FROM THE DRIVEWAY. THE VEHICLE SUDDENLY STARTED GOING IN REVERSE. DRIVER TRIED TO STOP IT BY OPENING THE DRIVERS SIDE DOOR. BEFORE THE DRIVER COULD GET IN, THE DOOR GOT CAUGHT ON SOMETING IN THE GARAGE AND PINNED THE DRIVERS LEG, CRUSHING IT. THE VEHICLE CONTINUED TO GO IN REVERSE UNTIL THE DOOR WAS BENT ALL THE WAY BACK. SOMETHING GOT WEDGED UNDER THE VEHICLE, STOPPING IT FROM GOING ANY FURTHER, ALTHOUGH THE WHEELS WERE STILL TURNING. UNABLE TO FREE HER LEG, SHE STARTED SCREAMING FOR HELP. A NEIGHBOR CAME TO THE RESCUE, CONFIRMING THAT THE SHIFT LEVER WAS INDEED IN THE "PARK" POSITION. THE VEHICLE HAS HENCE BEEN NAMED "CHRISTINE". THE DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 7, 2001VA

I HAVE EXPERIENCED TWO INCIDENTS IN THE PAST THREE MONTHS INVOLVING MY PLACING THE VEHICLE INTO "PARK" AND HAVING THE VEHICLE MOVE IN REVERSE WHILE IDLING. THERE IS ALSO A FREQUENT LOCKING OF THE SHIFT MECHANISM AFTER SITTING FOR PERIODS. THE SHIFTER BECOMES LOCKED IN THE "PARK" POSITION AND I MUST USE FORCE TO REMOVE THE SHIFTER FROM THE "PARK" POSITION. THIS PRODUCES THE SOUND OF BREAKING PLASTIC ALTHOUGH I NOTICE NO OTHER ADVERSE AFFECTS TO THE SHIFTING. I HAD THOUGHT ON BOTH OCCASSIONS WHEN THE CAR WENT INTO REVERSE ON ITS OWN THAT I HAD MERELY MISPLACED THE SHIFTER, BUT NOW I THINK NOT. PLEASE KEEP ME INFORMED AS TO ANY POSSIBLE MANUFACTURER ADJUSTMENT OR RECALL OF THE PROBLEM.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 7, 2001AK

WHILE WARMING UP JEEP IN GARAGE ON FLAT SURFACE I PROCEDED TO EXIT VEHICLE TO RETURN TO THE HOUSE, UPON CLOSING THE DOOR THE JEEP BEGAN TO ROLL BACKWARDS I ATTEMPTED TO OPEN THE DOOR AND RETURN TO THE VEHICLE I WAS UNABLE TO ENTER THE VEHICLE DRUG ME OUT THE GARAGE THE FRONT DRIVER'S DOOR WAS BENT FORWARD TO THE BUMPER BY THE SIDE OF THE GARAGE I WAS SQUISHED BETWEEN THE SIDE OF THE GARAGE AND THE JEEP. UPON LEAQVING THE GARAGE I CONTINUED TO ATTEMPT TO STOP THE VEHICLE BY PRESSING THE BRAKE WITH MY HANDS I WAS UNABLE TO DO THIS IMY FEET SLIPPED ON THE ICE IN THE DRIVEWAY AND I FELL BENETH THE VEHICLE. THE LEFT FRONT WHEEL RAN OVER MY LEFT LEG AT THE CALF. ITHE VEHICLE CONTINUED TO ROLL UNTIL IT CAME TO A STOP IN A PILE OF SNOW AGAINST A LIGHT POLE ON THE OPPOSITE SIDE OF THE STREED. AT THAT TIME THE VEHICLE STARTED TO ROLL FORWARD AND WAS STOPPED BY THE SNOW. THE DRIVER'S DOOR COULD NOT BE CLOSED, THE ENGINE WOULD NOT START DUE TO HITTING THE LIGHT POLE WITH THE BUMPER THE COLLESION DEVICE WAS ACTIVATED. I WAS TAKEN TO THE EMERGENCY ROOM WITH DAMAGED NERVES AND TISSUE LUCKILY NO BROKEN BONES. THE VEHICLE WAS TAKEN TO THE JEEP DEALER IN ANCHORAGE ALASKA WHERE THEY REPLACED SOME PARTS AND FIXED THE DOOR. NO ACTION WAS TAKEN DESPITE MY ATTEMPTS AT THAT TIME TO NOTIFY THE MANUFACTURER THROUGH THE DEALER OF THE DEFECTIVE SYSTEM THAT ALLOWED THE JEEP TO SLIP INTO REVERSE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 6, 2001CA

PE 01 021/ROLLED AWAY IN PARK:VEHICLE WAS PARKED AND IDLING WHEN IT INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE AND RAN INTO A PARKED CAR. DEALER WAS NOTIFIED.*AK *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 6, 2001TX

PE 01 021/ ROLLED AWAY IN PARK: VEHICLE INADVERTENTLY JUMPED OUT OF GEAR INTO REVERSE ON SEVERAL OCCASIONS. CONSUMER WAS ABLE TO APPLY BRAKES BEFORE IT TOOK OFF. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME, ALSO, A CLUNKING WOULD APPEAR AFTER APPLYING ACCELERATOR PEDAL.*AK *SLC

Trailer HitchesCrash
Filed Jul 6, 2001NC

CONSUMER WAS BACKING VEHICLE UP TO A TRAILER WITH BOAT, GOT OUT TO LOOK HOW CLOSE HE WAS TO HITCH,AND VEHICLE WENT BACKWARD. VEHICLE TOOK OFF DOOR OF TRAVEL TRAILER THAT WAS PARKED NEXT TO IT, AND RAN INTO TRAILER WITH BOAT, DAMAGING BOTH. AMOUNT OF DAMAGE UNKNOWN. CONSUMER JUMPED IN AND SHUT OFF ENGINE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 6, 2001PA

WHILE VEHICLE WAS IN PARK WITH ENGINE IDLING IT JUMPED INTO REVERSE, CAUSING A COLLISION, AND RESULTING IN PROPERTY DAMAGE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 6, 2001FL

CONSUMER PULLED OVER TO THE RIGHT SHOULDER PUT VEHICLE IN PARK AND GOT OUT, WHEN CONSUMER GOT OUT SHE REALIZED VEHICLE WAS MOVING AND ATTEMPTED TO STOP IT, HOWEVER WAS PULLED UNDER THE FRONT TIRE AND TIRE RAN OVER BOTH FEET, VEHICLE CONTINUED TO GO DOWN THE STREET UNTIL COLLIDING WITH ANOTHER VEHICLE, CONSUMER WAS INJURED AND IS STILL UNDER PHYSICIANS CARE. *SLC

Power Train › Axle Assembly
Filed Jul 6, 2001WA

RECALL 98 V 006 000/TEMPORARY SPACE SAVER: FRONT AXLE OVERHEATED DUE TO TEMPORARY SPARE TIRE. MANUFACTURER WAS NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER THAT RECALL. *AK CONSUMER FOUND RECALL 98V006, BUT HIS VEHICLE WAS NOT INCLUDED. VENT TUBE FROM THE FRONT DIFFERENTIAL WAS SPIITING BURNING OIL INTO THE ENGINE COMPARTMENT. *SLC

Vehicle Speed Control › Linkages
Filed Jul 6, 2001WA

WHILE DRIVING ON FREEWAY AND GOING UP HILL THERE IS A HESITATION COMING FROM ENGINE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK CONSUMER STATES THE TRANSFER CASE IS BINDING ON TURNS AND THE GEARS TEND TO CLICK WHEN DRIVING OVER 70 MPH. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 6, 2001MI

CONSUMER BACKED HIS VEHICLE ON THE BOAT RAMP AND PUT IT IN PARK, WHEN CONSUMER GOT OUT TO UNLOCK HIS BOAT FROM THE BOAT TRAILER, THE VEHICLE CAME OUT OF PARK, VEHICLE WAS TOTALED FROM WATER DAMAGE AND CONSUMER WAS INJURED. *SLC

Vehicle Speed ControlCrash
Filed Jul 6, 2001FL

VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. VEHICLE SUDDENLY WENT BACKWARD, AND WAS STOPPED BY 3 VEHICLES PARKED SIDE BY SIDE. DAMAGE TO VEHICLE WAS $ 3000.00-$ 4000.00. NO INJURIES.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 6, 2001WI

JEEP WAS IN PARK FOR ABOUT 30 SECS. RETURNED TO JEEP AND FOUND IT STARTING TO MOVE IN REVERSE. IT PICKED UP SPEED AND IN RUNNING AFTER IT I FELL AND HURT MY KNEE. GOT BACK UP AND CHASED JEEP FOR ABOUT 50 FT. IT BACKED UP INTO UPHILL DRIVEWAY AND SLOWED DOWN. I WAS ABLE TO OPEN DOOR AND PULL PARKING BRAKE WHICH STOPPED JEEP. I NOTICED THAT IT STILL WAS IN PARK. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 6, 2001CO

IN JANUARY OF 2000, I PUT MY VEHICLE INTO THE PARK POSITION, WITHOUT THE EMERGENCY BRAKE ON, AND LEFT IT IDLING. I GOT OUT OF THE CAR, AND WHEN I TURNED AROUND MY CAR HAD ROLLED BACK AND CRASHED INTO TWO OTHER VEHICLES. I RECENTLY READ AN ARTICLE IN THE DENVER POST CONCERNING THIS EXACT SITUATION, WHILE IDLING WITH THE GEAR SHIFT IN THE PARK POSITION THEY "INADVERTANTLY ROLLAWAY IN REVERSE". THE AMONT OF DAMAGES I REPORTED WAS FOR REPAIRS TO MY VEHICLE ONLY. MY INSURANCE PROVIDER WILL HAVE THE OTHER AMOUNTS. PLEASE SEND ME ANY AND ALL INFORMATION CONCERNING THIS MATTER. THANK YOU.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 5, 2001AZ

VEHICLE WAS PARKED IN DRIVEWAY/ ENGINE RUNNING/ EMERGENCY BRAKE NOT ENGAGED/ DRIVER'S DOOR OPEN, AND VEHICLE SUDDENLY WENT BACKWARDS. CONSUMER RAN AFTER VEHICLE TO STOP IT. $ 300.00 DAMAGE TO VEHICLE. *AK CONSUMER RECEIVED A GASH TO THE LEG WHEN JUMPING IN VEHICLE TO STOP IT. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 5, 2001OK

WHILE VEHICLE WAS PARKED IT JUMPED OUT OF GEAR AND REARENDED ANOTHER VEHICLE. HAD NOT CONTACTED DEALER. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 5, 2001CA

MY JEEP SLIPPED INTO REVERSE WHILE SHIFT WAS IN PARK. THE CAR ROLLED BACK THROUGH MY GARAGE WITH THE CAR DOOR OPEN AND SMASHED THROUGH THE GARAGE CAUSING DAMAGE TO BOTH THE CAR AND THE GARAGE. I WAS SURE I DID NOT LEAVE THE CAR IN REVERSE. THE CAR WAS IN PARK WHEN I GOT BACK INTO IT. I DISCUSSED THIS WITH THE TOW TRUCK DRIVER, THE INSURANCE AGENT, THE MECHANIC AND BODY SHOP. I ALSO CALLED THE DEALER TO SEE IF THEY HAVE HEARD OF THIS BEFORE. THEY SAID NO. I GOT NO WHERE PROVING THAT IT WAS A DEFECT AND AS A RESULT MY INSURANCE AND ME COVERED THE REPAIRS. THE TOW TRUCK DRIVER ALSO STATED THAT HE COULD NOT GET THE CAR TO STAY IN PARK AND IT KEPT SHIFTING INTO REVERSE AND ROLLING BACK ON HIS TRUCK. HE EVIDENTUALLY GOT IT TO STICK SO HE COULD TOW IT.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →