WELD ON PASSENGER'S DOOR HINGE BROKE OFF. DEALERSHIP WAS AWARE OF PROBLEM. *AK
1996 Jeep Grand Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
PE 01 021/ROLL AWAY IN PARK: VEHICLE WAS PARKED AND IDLING WHILE PARKED IN DRIVEWAY WHEN INADVERTENTLY IT JUMPED OUT OF GEAR INTO REVERSE, HIT TWO TREES AND A LARGE BOULDER. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
AFTER PUTTING THE GEAR SHIFT IN THE PARK POSITION WITH THEN ENGINE STILL RUNNING, CONSUMER EXITED THE VEHICLE, TURNED TO GO OPEN THE REAR PASSENGER DOOR, AND REALIZED THE VEHICLE BEGAN TO ROLL BACKWARD, CONSUMER ATTEMPTED TO GET BACK IN THE VEHICLE TO STOP IT, BUT HIS FOOT SLIPPED FROM THE BRAKE PEDAL TO THE ACCELERATOR, WHICH THEN ACCELERATED OUT OF CONTROL BACKWARD ULTIMATELY ROLLING OVER THE CONSUMER CAUSING SERIOUS INJURY.*JB
VEHICLE WAS PLACED IN PARK TO OPEN GATE, WENT THROUGH THE GATE, STOPPED VEHICLE AGAIN PLACED IN PARKED, GOT OUT OF VEHICLE TO CLOSE GATE, UPON CLOSING THE GATE, CONSUMER LOOKED UP AND SAW THAT VEHICLE WAS IN REVERSE AND COMING TOWARD HER, THE VEHICLE CRASHED THROUGH THE GATE DAMAGING THE ENTIRE DRIVERS SIDE OF VEHICLE.*JB
CONSUMER LEFT VEHICLE IN IDLE POSITION WHEN GETTING OUT OF VEHICLE. THEN, VEHICLE WENT INTO REVERSE, AND RAN INTO A CAR TRAILER BEFORE STOPPING. CONTACTED DEALER. *AK
THE SECONDARY LATCH WAS RUSTED IN THE OPEN POSITON CAUSING THE HOOD TO OPEN WHILE DRIVING, THE MAIN LATCH MECHANISM REMAINED PARTIALLY OPEN DUE TO RUST THAT HAD ENCRUSTED IT AS WELL AS MUCH OF THE UNDERSIDE AND EDGES OF THE HOOD. NLM
PINNED CONSUMER TO WALL. CONSUMER INITALLY STATED HE DID NOT PUT VEHICLE IN PARK BEFORE EXITING TRUCK. *DB 16-4140-919
WHILE IDLING GEARJUMPED *DB 35-N474-943
PARKED THE VEHICLE IN DRIVEWAY AND WENT INSIDE. A FEW MOMENTS LATER WENT OUTSIDE AND NITICED THE VEH WAS GONE. THE VEH HAD ROLLED BACKWARD DOWN THE DRIVEWAY AND ACRESS THE ROAD. *DB 52-2189-938
VEHICLE WAS PARKED. VEHICLE ROLLED INTO A FENCE CAUSING MINOR DAMAGE TO VEH
CONSUMER STOPPED VEHICLE AND GOT OUT. CAR ROLLED BACK INTO BALCONEY POLE AND THEN ROLLED FARWARD INTO POOL FENCE. *DB 52-2382-493
VEHICLE CAME OUT OF GEAR. *DB 24-5176-815
CAR ROLLED ACROSS THE STREET INTO THE NEIGHBORS TREE. SHE THOUGHT EMERGENCY BREAK ON ALL THE WAY. *DB 42-1248-988
PULLED BOAT OUT OF WATER. SET EMERGENCY BRAKE, GOT OUT OF VEH VEH ROLLED BACK DOWN BOAT RAMP AND SUNK. *DB 43-K076-989
WITH ENGINE RUNNING JUMPED FROM PARK *DB 10-4991-110
THE PARKED VEHICLE SLIPPED OUT OF PARK AND ROLLED INTO THE HOUSE ACROSS THE STREET. 05-6058-138
THE TRANSMISSION LEVER WAS IN PARK. AFTER GETTING OUT, THE JEEP WENT INTO REVERSE AND INJURED THE OWNER OF THE VEHICLE. 04-1186-346
GEAR JUMPED FROM PARK. 52-2045-598
WHILE LEFT RUNNING VEHICLE JUMPED FROM PARK TO REVERSE. 13-5780-798
VEHICLE POPPING OUT OF PARK. 59-V016-284
VEHICLE WAS IN PARK WHEN IT ROLLED BACKWARDS IN PARKING LOT AND STRUCK A PARKED VEHICLE.52-2192-877
WHILE IN PARK VEHICLE ROLLED BACK INTO RIVER COMPLETLY SUBMERGED. 46-0289-939
GEARJUMP 47-4161-993
OWNER LEFT IN PARK EXITED VEHICLE, THEN VEHICLE WENT INTO REVERSE HIT TREE, THEN WENT INTO FORWARD.75-F823-319
VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS. *DB 59-V827-467
THE GEARSHIFT JUMPS INTO REVERSE WHEN THE DRIVER BELIEVES HE IS IN PARK *DB 59-V688-381
WHILE IN A DRIVE THROUGH WINDOW, CONSUMER BUMPED THE VEHICLE IN FRONT OF HIM. HE BACKED UP SLIGHTLY, PUTS VEHICLE IN PARK AND BEGAN TO EXIT VEHICLE TO MAKE SURE THERE WAS NO DAMAGE, THE VEHICLE THEN ROLLED INTO THE OTHER VEHICLE FOR A 2ND TIME. *DB 13-7236-080
VEHICLE WAS RUNNING, IN PARK. VEHICLE JUMPED OUT OF PARK, WENT UPHILL, AND HIT A HOUSE. *DB 33-0150-247
CONSUMER SAW ON TV WHERE JEEPS POSSIBLY HAVE A PROBLEM WITH THEIR VEHICLES COMING OUT OF GEAR WHEN ROLLING BACKWARD, ASSUMING VEHICLE EXPERIENCED THIS FAILURE WITH DAMAGES, CLAIM 01-6232-070. *SLC
CONSUMER IS REQUESTING INFORMATION REGARDING ANY RECALLS, SERVICE BULLETINS, ETC, THIS VEHICLE HAS EXPERIENCED JUMPING OUT OF GEAR, ANALYST IS ASSUMING THIS HAPPENED TO CONSUMERS VEHICLE DUE TO LETTER STATING ONE PERSON WAS INJURED, CLAIM 14-1420-829. *SLC
VEHICLE WAS PARKED WITH PARKING BRAKE ENGAGED AND IT JUMPED OUT OF GEAR AND ROLLED BACKWARD, CLAIM 14-1154-955. *SLC
CONSUMER DID NOT SEE INCIDENT, HOWEVER ASSUMES VEHICLE JUMPED OUT OF PARK AND WENT INTO REVERSE HITTING A WALL, AND THEN WENT INTO DRIVE HITTING A VEHICLE, CLAIM 32-V347-010. *SLC
WHILE PARKED AND IDLING, VEHICLE JUMPED INTO REVERSE CAUSING DAMAGE, CLAIM 42-8422-356. *SLC
VEHICLE WAS PARKED WITH ENGINE RUNNING, CAME OUT OF PARK AND INTO REVERSE CAUSING A COLLISION, CLAIM 45-0068-534. *SLC
PINNED CONSUMER TO WALL. CONSUMER INITALLY STATED HE DID NOT PUT VEHICLE IN PARK BEFORE EXITING TRUCK. *DB 16-4140-919
VEHICLE CAME OUT OF GEAR. *DB 24-5176-815
PULLED BOAT OUT OF WATER. SET EMERGENCY BRAKE, GOT OUT OF VEH VEH ROLLED BACK DOWN BOAT RAMP AND SUNK. *DB 43-K076-989
THE TRANSMISSION LEVER WAS IN PARK. AFTER GETTING OUT, THE JEEP WENT INTO REVERSE AND INJURED THE OWNER OF THE VEHICLE. 04-1186-346
GEARJUMP 47-4161-993
CONSUMER SAW ON TV WHERE JEEPS POSSIBLY HAVE A PROBLEM WITH THEIR VEHICLES COMING OUT OF GEAR WHEN ROLLING BACKWARD, ASSUMING VEHICLE EXPERIENCED THIS FAILURE WITH DAMAGES, CLAIM 01-6232-070. *SLC
WHILE IDLING GEARJUMPED *DB 35-N474-943
PARKED THE VEHICLE IN DRIVEWAY AND WENT INSIDE. A FEW MOMENTS LATER WENT OUTSIDE AND NITICED THE VEH WAS GONE. THE VEH HAD ROLLED BACKWARD DOWN THE DRIVEWAY AND ACRESS THE ROAD. *DB 52-2189-938
VEHICLE WAS PARKED. VEHICLE ROLLED INTO A FENCE CAUSING MINOR DAMAGE TO VEH
CONSUMER STOPPED VEHICLE AND GOT OUT. CAR ROLLED BACK INTO BALCONEY POLE AND THEN ROLLED FARWARD INTO POOL FENCE. *DB 52-2382-493
WITH ENGINE RUNNING JUMPED FROM PARK *DB 10-4991-110
THE PARKED VEHICLE SLIPPED OUT OF PARK AND ROLLED INTO THE HOUSE ACROSS THE STREET. 05-6058-138
GEAR JUMPED FROM PARK. 52-2045-598
WHILE LEFT RUNNING VEHICLE JUMPED FROM PARK TO REVERSE. 13-5780-798
VEHICLE POPPING OUT OF PARK. 59-V016-284
VEHICLE WAS IN PARK WHEN IT ROLLED BACKWARDS IN PARKING LOT AND STRUCK A PARKED VEHICLE.52-2192-877
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Jeep Grand Cherokee → · Every Grand Cherokee year → · How the figures are calculated →