Page 7 of 18 · complaints 301–350 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Power Train › Manual Transmission
Filed Feb 19, 2002NY

CONSUMER IS EXPERIENCED TRANSMISSION PROBLEM SUCH AS THE GEARS SLIPPING.*YD

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Feb 18, 2002MO

JEEP JUMPED OUT OF PARK INTO REVERSE WHILE DRIVER WAS EXITING THE VEHICLE RESULTING IN AN ACCIDENT THAT CAUSED MASSIVE HEAD TRAUMA REQUIRING SURGERY AND REHABILITATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Feb 18, 2002RI

CAR WAS IN PARK AND ENGINE WAS RUNNING WHEN IT JUMPED INTO REVERSE. DEALER CHECKED OUT CAR AND TOLD ME NOTHING WAS WRONG.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 8, 2002DE

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 7, 2002VA

I WAS STRANDED DUE TO FUEL PUMP FAILURE. DEALER SAID THIS IS DUE TO FAULTY MANUFACTURE OF FUEL TANKS IN 1996 JEEP GRAND CHEROKEES AND I MUST REPLACE FUEL PUMP AND TANK. DEALER WILL NOT COVER MY $1,200. EXPENSE PLUS TOWING COSTS. I HAVE BEEN WITHOUT MY CAR FOR 1 WEEK SO FAR...IT IS ESTIMATED TO BE ANOTHER TWO WEEKS UNTIL THE FUEL TANK ARRIVES FROM BACK ORDER. APPARENTLY IT IS ON BACK ORDER BECAUSE THE PART HAS TO BE REPLACED FOR SO MANY OTHERS. CHRYSLER DOES NOT WANT TO ISSUE A RECALL BECAUSE IT IS COSTLY, BUT IT IS THE RIGHT THING TO DO. A RECALL NEEDS TO BE ISSUED. FAULTY MANUFACTURE SHOULD BE COVERED BY THE MANUFACTURER. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 7, 2002VA

FUEL PUMP FAILS DUE TO FAULTY FUEL TANK. JEEP DEALER ADMITS FAULTY TANKS IN '96 GRAND CHEROKEES, YET THERE IS NO RECALL. EXPENSIVE AND DANGEROUS PROBLEM SINCE THE CAR SIMPLY SHUTS DOWN AND BECOMES INOPERABLE. PLEASE INVESTIGATE AND ENFORCE A RECALL ON CHRYSLER. THERE ARE NUMEROUS COMPLAINTS! *AK

Electrical System › Ignition › Module
Filed Feb 7, 2002TX

THE ECM CAUSES INTERMITTENT POWER LOSS INCLUDING LOSS OF POWER STEERING AND POWER BRAKES. THIS OCCURS AT STOPS, TURNS, AND NORMAL HIGHWAY SPEEDS. THE DEALER SERVICE DEPARTMENT REPORTS THAT IT IS THE ECM BECAUSE "WHEN THEY RAP ON IT WITH A WRENCH DURING IDLING, IS CAUSES THE CAR TO STALL." THE ECM DOES NOT RECORD A FAILURE.*AK

Structure › Body › Door
Filed Feb 7, 2002MI

METAL DOOR FRAME EXPOSED COULD BE HAZARD IF IN ACCIDENT. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 6, 2002NC

WHEN TRYING TO START VEHICLE IT WOULD NOT START. TOOK VEHICLE TO DEALER, AND DEALER INDICATED IT NEEDED A FUEL PUMP. PLEASE ADD VIN. *AK

Structure › Body › Door
Filed Feb 6, 2002IL

DOOR PANEL PEELS OFF FROM WINDOW MOLDING. CONTACTED DEALER.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jan 23, 2002LA

VEHICLE WOULD NOT START, HAD VEHICLE TOWED TO DEALER. DEALER ADVISES THAT FUEL TANK IS DECOMPOSING AND HAS COLLAPSED, CAUSING FUEL PUMP TO FAIL. DEALER WILL REPLACE FUEL TANK AND PUMP UNDER EXTENDED WARRANTY. ADVISED TANKS ARE ON BACK ORDER AND REPAIR DATE IS UNDETERMINED. HAVE HAD RENTAL THROUGH EXTENDED WARRANTY PLAN FOR TEN DAYS. DEALER WILL ALLOW FIVE DAYS OF CAR RENTAL AT THEIR COST. WILL TAKE LONGER THEN FIVE DAYS TO RECEIVE PUMP AND WILL BE WITHOUT A VEHICLE.

Air Bags › FrontalCrash1 injured
Filed Jan 21, 2002MD

I WAS IN A CAR ACCIDENT WHEN I TRIED TO AVOID ANOTHER CAR THAT SLID INTO MY LANE. THE BACK PART OF THE JEEP HIT A TELEPHONE POLE AND THEN I SLID IN THE ICE AND HIT A TREE HEAD ON. POLICE ESTIMATED THE SPEED I HIT AT WAS 30 MPH. NONE OF THE AIRBAGS DEPLOYED AND MY SEAT BELT DIDN'T LOCK UP WHEN THE BRAKE WAS ON SO I HIT THE WINDSHIELD AND STEERING WHEEL. *AK

Steering › Rack and Pinion
Filed Jan 16, 2002WA

COMPLETE SUDDEN LOSS OF STEERING WITHOUT ANY WARNING SYMPTOMS EVEN AT 1 MPH IS A SAFETY DEFECT. IT COULD HAVE AS EASILY HAPPENED FROM HITTING A POTHOLE AT 70 MPH, KILLING ME AND CAUSING GREAT DAMAGE. I HAVE THE CAR SERVICED REGUALRLY AT THE DEALER SINCE

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 11, 2002VA

FUEL PUMP CONTINUES TO FAIL WITHOUT WARNING OR INDICATIONS. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jan 10, 2002MI

AFTER STARTING VEHICLE IT MOVES BACKWARDS BEFORE SHIFTING INTO GEAR. THIS PROBLEM OCCURS ONLY AFTER THE VEHICLE HAS BEEN STARTED. DEALER HAS BEEN CONTACTED. NLM

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jan 7, 2002CT

WHILE VEHICLE WAS IN PARK AND IDLING, IT STARTED ROLLING BACKWARDS AND KNOCKED OWNER TO THE GROUND, ROLLING OVER THE BOTTOM PORTION OF HER LEFT CALF MUSCLE AND CAUSING SEVERAL BRUISES, VEHICLE ROLLED ACROSS A SECTION OF THE HIGHWAY, AND WAS STOPPED WHEN IT CRASHED INTO A GUARDRAIL, DEALERSHIP WAS IN POSSESSION OF VEHICLE, BUT HAS NOT INFORMED CONSUMER AS TO ANY FINDINGS, CONSUMER STATED THE PROBLEM HAS SINCE OCCURED ON 2 OTHER OCCASIONS, IN WHICH THE TRANSMISSION LOCKED UP, SINCE THIS INCIDENT THE VEHICLEHAS BEEN LEAKING WHEN IT RAINS ON THE PASSENGER SIDE, MOST LIKELY A RESULT OF THE IMPACT.*JG *NLM

Suspension › Front
Filed Jan 6, 2002CT

I BOUGHT THIS GRAND CHEROKEE FROM SAN JOSE DODGE AS A LEASE-BACK VEHICLE WITH 27,000 MILES ON IT. AT 51 MPH, THE RIGHT FRONT TIRE VIBRATED SEVERELY, ESPECIALLY WHEN ENTERING A LEFT CURVE; HOWEVER AT THIS SPEED THE VIBRATION IS ALWAYS NOTICEABLE. THE VEHICLE ALSO PULLS TO THE RIGHT AT ALL TIMES. I TOOK THE VEHICLE BACK TO SAN JOSE DODGE, WHERE I PURCHASED IT, AND THEY REPLACED THE STEERING DAMPENER. THIS DID NOT SOLVE THE PROBLEM. I HAD NEW TIRES PLACED ON THE VEHICLE IN MID 2000, AND HAD THE FRONT END ALIGNED. THIS MINIMIZED THE VIBRATION, BUT IT WAS STILL NOTICEABLE. AS THE TIRES HAVE WORN DOWN, THE VIBRATION HAS GOTTEN WORSE. I'VE SINCE RELOCATED TO CONNECTICUT. I TOOK THE VEHICLE TO CAPITOL CHRYSLER DODGE JEEP AND ASKED THEM TO CHECK THE FRONT END FOR THIS PROBLEM. THE TECHNICIAN, JOSEPH E. PARADIS, SAYS THAT THE TIRES ARE "OUT OF ROUND". I'VE HAD TWO SETS OF TIRES ON THIS VEHICLE, AND THE PROBLEM IS ONLY IN THE FRONT RIGHT SIDE. I THINK THERE IS A MECHANICAL DEFECT THAT NEITHER DEALER IS EITHER ADMITTING TO, OR KNOWLEDGABLE ABOUT.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Dec 28, 2001CA

VEHICLE SHUT DOWN WITHOUT PRIOR WARNING STEERING WHEEL LOCKED UP. BACK WHEEL BEARING WERE STILL RUBBIING, AND HEADLIGHTS GO ON AND OFF. DEALERSHIP IS AWARE OF PROBLEMS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 26, 2001AL

HAVE INSTALLED TWO FUEL PUMPS WITHIN A TWO MONTH INTERVAL. BEING TOLD BY DEALERSHIP REPAIR THAT IT COULD BE FAULTY PUMPS OR CORROSIVE FUEL TANK.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Dec 21, 2001TX

VEHICLE WAS IN PARK WHEN IT JUMPED OUT OF GEAR AND HIT ANOTHER VEHICLE. BOTH CARS WERE TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AIK

Vehicle Speed ControlCrash
Filed Dec 20, 2001IL

CONSUMER TOOK GEAR SHIFT LEVER OUT OF THE "PARK" GEAR AND ENGAGED DRIVE GEAR, VEHICLE ACCELERATED SUDDENLY, HITTING TWO PARKED CARS, ONE MOVING TRUCK, AND WAS STOPPED BY CRASHING INTO A GARAGE. THERE WERE NO INJURIES TO REPORT FROM THIS INCIDENT. NO DETERMINATION HAS BEEN MADE AS TO THE CAUSE OF THIS PROBLEM. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 14, 2001PA

FUEL PUMP/GAS TANK/COMPUTER ALL NEED TO BE REPLACED AS A RESULT OF DETERIORATION OF THE GAS TANK LINING. FUEL PUMP OVERHEATED, CAUSING COMPUTER TO MALFUNCTION AND EVENTUALLY BREAK. HOW MANY PEOPLE DOES IT TAKE TO LOSE A TON OF MONEY BECAUSE OF A DEFECTIVE PRODUCT THAT COULD BE DANGEROUS WHILE DRIVING TO ISSUE A RECALL.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Dec 12, 2001PA

VEHICLE JUMPED OUT OF PARK AND STARTED ROLLING BACKWARDS AFTER IT HAD BEEN PUT INTO PARK GEAR, AND THE KEY WAS REMOVED FROM IGNITION. CONSUMER WAS ABLE TO STOP VEHICLE, RESULTING IN NO INJURIES. DEALERSHIP EXAMINED VEHICLE, AND COULD NOT REPRODUCE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 6, 2001NY

ACCORDING TO MY MECHANIC, CHRYSLER IS AWARE OF THE PROBLEM WITH THE FUEL PUMP IN THE 1996 AND 1997 MODELS GRAND CHEROKEE. I AM VERY DISTURBED THAT KNOWING THIS PROBLEM EXITS, THE COMPANY STILL CHARGES OVER $600 FOR THE PART. CURRENTLY, I AM A FIRST YEAR MEDICAL STUDENT. ON ALL 3 OCCASIONS THAT THE CAR WOULD NOT START, I HAD MAJOR EXAMS TO GET TO. NOT ONLY DOES THIS JEOPARDIZE MY ACADEMIC CAREER, BUT ALSO DISRUPTS MY FOCUS AND CONCENTRATION OVERALL. FOR THESE REASONS, I PLAN TO GET RID OF THIS VEHICLE AND HAVE LOST ANY FAITH I HAD PREVIOUSLY IN OWNING AN AMERICAN-MADE VEHICLE.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 4, 2001VA

THIS IS A REPEAT SUBMISSION, THE FIRST ONE WAS SUBMITTED ON NOVEMBER 22, 2001. FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800 TO CONSUMER. ONE MONTHE AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPOLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOPUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK

Suspension › Rear
Filed Dec 4, 2001MN

REPLACED RIGHT FRONT SWAY BAR LINK,/ AXEL ASSEMBLY2-6-2001/ PINION SEAL 10-25-00. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 4, 2001PA

THE PLASTIC GAS TANK IN THE 1996 JEEP CHEROKEE APPEARS TO DEFORM DUE TO AGING AND PLASTIC "CREEP" SO THAT THE SEAL AROUND THE FUEL PUMP MODULE LEAKS. OFTEN THE LEAK IS SEVERE. MY CHEROKEE LEAKED SEVERAL GALLONS WHEN I ATTEMPTED TO FILL THE TANK. REPLACEMENT OF GASKETS, ETC., DOES NOT REPAIR THE PROBLEM. I DISCOVERED THAT THERE HAVE APPARENTLY BEEN A LARGE NUMBER OF RECENT FAILURES OF THIS TYPE, AS REPLACEMENT TANKS ARE ON LONG BACKORDER. THE LEAK IS A FIRE HAZARD. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Nov 28, 2001CT

EXHAUST MANIFOLD CRACKED, ALLOWING FUMES TO LEAK INTO PASSENGERS COMPARTMENT. CONTACTED DEALER, AND DEALER STATED IT WAS A VERY COMMON PROBLEM, REPLACEMENT PART WAS MODIFIED DUE TO DEFECT AND DESIGN OF ORIGINAL PART. *AK *SLC

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 22, 2001VA

FIVE YEAR OLD CAR WITH LESS THAN 25,000 MILES WOULD NOT START. DEALER REPLACED FUEL PUMP AT COST OF $800. ONE MONTH AND 300 MILES LATER SAME PROBLEM OCCURRED WITH ADDITIONAL NEED TO REPLACE FUEL TANK. TWO LETTERS TO CHRYSLER HAVE GONE UNANSWERED. IN ADDITION TO A COSTLY ENGINE FAILURE, SAFETY COULD BE A PROBLEM IF PUMP FAILURE HAPPENED ON THE HIGHWAY. I SHUDDER TO THINK ABOUT THIS FAILURE TAKING PLACE ON THE CAPITAL BELTWAY.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 21, 2001VA

I HAD HEARD THAT THE 1996 JEEP GRAND CHEROKEE HAD NUMEROUS PROBLEMS WITH ITS FUEL PUMP. NOW I AM FINDING OUT THAT THERE IS A COSTLY PROBLEM, AS WELL AS A POTENTIALLY DANGEROUS ONE WITH MINE. ONE MONTH AGO I HAD TO REPLACED THE FUEL PUMP, BECAUSE THE CAR WOULD NOT START. NOW ONE MONTH LATER, THE NEW FUEL PUMP HAS GONE BAD AND BOTH IT AND THE FUEL TANK HAVE TO BE REPLACED. $800 THE FIRST AND PERHAPS A $1000 OR MORE THE SECOND TIME. CAN'T SOMEONE DIRECT CHRYSLER TO RECALL THE 1996 JEPP GRAND CHEROKEE TO CORRECT THIS PROBLEM? LETTERS TO CHRYSLER DO NOT EVEN BRING ABVOUT A RESPONSE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Nov 12, 2001NC

ON 11-12-01, I DROVE MY JEEP GRAND CHEROKEE UP TO MY WORKSHOP BEHIND THE HOUSE. I GOT OUT THE JEEP LEAVING THE DRIVERS DOOR OPEN, THE ENGINE WAS RUNNING, AND THE SHIFTER WAS IN PARK ! AS I WALKED IN FRONT THE JEEP, IT SUDDENLY STARTED MOVING BACKWARDS. I RAN AROUND TO THE DRIVER SIDE, BUT IT WAS PICKING UP SPEED. IT MOVED BACKWARDS ABOUT 10 -15 YDS BEFORE I CAUGHT UP WITH IT AND JUMPED INSIDE THE DRIVERS SIDE TO APPLY THE BRAKE. HAD I NOT REACHED THE BRAKE, IT WOULD HAVE SLAMMED IN MY NEIGHBORS HOUSE. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I REPORTED A SIMILAR INCIDENT IN AUGUST 2000. AT THAT TIME IT DID BREAK THE TAILLIGHT ON THE JEEP, DENTED THE TAILGATE STRUCTURE, AND SCRAPED THE PAINT WHEN IT KNOCKED DOWN MY PUMP HOUSE. BASICALLY, THIS IS A DANGEOUS SITUATION! AS I SAID, THIS IS THE SECOND TIME THIS HAS HAPPENED AND I WILL NEVER LEAVE MY ENGINE RUNNING WITH THE TRANSMISSION IN PARK. I STRONGLY SUGGEST THIS MATTER BE LOOKED INTO. I PAID A LOT OF MONEY FOR THE JEEP GRAND CHEROKEE AND NOW I CAN NOT TRUST IT IN PARK. KNOWING THIS, I WOULD NEVER BUY ANOTHER ONE, NOR SUGGEST ANYONE ELSE BUY ONE EITHER!*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Nov 10, 2001IL

MY CAR WAS IN PARK AND IDLING WHEN I GOT OUT OF THE CAR TO GET SOMETHING OFF THE GROUND. WHEN I GOT OUT, THE CAR STARTED ROLLING BACKWARDS AND HIT A CAR PARKED BEHIND ME. WHEN I GOT BACK IN THE CAR, TRANSMISSION HAD SLIPPED INTO REVERSE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash2 injured
Filed Nov 9, 2001AZ

OUR JEEP GRAND CHEROKEE PINNED OUR 2 CHILDREN AGES 2 AND 4 BETWEEN IT AND ANOTHER CAR AFTER BEING PLACED INTO PARK AND JUMPING INTO REVERSE. IT REQUIRED BOTH TO BE AIR EVAC'D TO MARICOPA MEDICAL CENTER FOR EVAL AND TREATMENT. WE ASKED THE DEALERSHIP TO CHECK THE TRANSMISSION BECAUSE IT HAD JUMPED INTO REVERSE, THEY COULDN'T FIND A PROBLEM AND STATED THEY COULDN'T RECREATE IT. NO ONE WAS IN THE VEHICLE AT THE TIME THAT IT POPPED INTO REVERSE. I HOPE THIS PROBLEM WILL BE TAKEN CARE OF, WE WERE TOLD UNLESS SOMEONE DIES NOTHING CAN BE DONE, FORTUNATELY WE DID NOT SUFFER ANY FATALITIES. WE HAVE SINCE TURNED IN THE VEHICLE, IF NECESSARY I CAN TRY TO PROVIDE THE VIN NUMBER. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Nov 6, 2001CT

FUEL PUMP FAILED IN MARCH 2001 AND IN OCT 2001, DEALERS BELIEVES FUEL TANK IS DECOMPSING, CAUSING FUEL PUMP TO FAIL, REPLACING FUEL TANK. *AK

Vehicle Speed Control
Filed Oct 31, 2001CA

ENGINE RPMS DROP EXTREMELY CLOSE TO 0 WHEN BRAKING AND FRQUENTLY NEARS STALL... AND SOMETIMES DOES STALL. I'D HAVE TO RELEASE THE BRAKE IN ORDER TO PREVENT CAR FROM STALLING. THIS IS VERY DANGEROUS WHEN MY INTENTION IS TO STOP OR SLOW THE CAR. THE RPM FLUCTUATES WILDLY BETWEEN 0 AND 600 WHEN STOPPED AT A STOP LIGHT OR IN STOP AND GO TRAFFIC OR SLOWING DOWN. THIS IS EXTREMELY DANGEROUS WHEN COMING OFF OF A CURVED FREEWAY RAMP... THE ENGINE STALLS... POWER TO THE STEERING WHEEL IS LOST. I'VE REPORTED THIS TO MY JEEP DEALER SEVERAL TIMES AND EACH TIME, THEY WERE UNABLE TO FIX THE PROBLEM. PLEASE HELP. THIS PROBLEM STARTED OCCURRING W/IN THE FIRST YEAR OF MY CAR PURCHASE WHEN THERE WAS VERY LITTLE MILAGE ON IT.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 25, 2001NY

A PRIVATE MECHANIC DETERMINED THAT INTERIOR OF FUEL TANK CORRODED WHICH EVENTUALLY CAUSED A FAILURE OF FUEL PUMP. *AK. *ET

Tires › Sidewall
Filed Oct 25, 2001CO

THREE DIFFERENT INSTANCES OF TIRE FAILURE: 1) BUMP OF SIDEWALL INTO CURB AT 10 MPH RESULTED IN HOLE IN SIDEWALL REQUIRING REPLACEMENT OF THE TIRE (OCCURRED AFTER 3 MONTHS OF USE). 2) "BLOW-OUT" OF SIDEWALL OF A TIRE AT 60 MPH - REQUIRED REPLACEMENT OF TIRE (AFTER ABOUT 25,000 MILES OF USE). 3) PUNCTURE OF TIRE WHILE DRIVING OVER DIRT/ROCKY ROAD (PUBLIC ROAD - NOT "OFF-ROAD") AT 15-20 MPH AFTER 25,000 MILES OF USE (ABLE TO BE REPAIRED). (DOT NUMBER: Y7WAP1C??? TIRESIZE: P225/70R16)

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 25, 2001CA

MY CAR WAS RUNNING AND IT PARK, IT AUTOMATICALLY SHIFTED INTO REVERSE, HAD MY CHILD IN THE CAR WAS ADJUSTING HIS SEAT BELT AND I HAD TO JUMP BACK INTO MY CAR AND STEP ON THE PARK. NARROWLY MISSED ROLLING INTO THE PATH OF A SEMI-TRUCK. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Oct 23, 2001IN

CONSUMER PLACED THE TRANSMISSION IN PARK AND THEN WAITED SEVERAL SECONDS BEFORE EXITING THE VEHICLE. AS SHE WAS EXITING THE VEHICLE, THE JEEP STARTED TO MOVE IN REVERSE AND THE DRIVER'S DOOR KNOCKED HER TO THE GROUND. THE TIRE OF THE JEEP THEN RAN OVER HER LEGS. THE VEHICLE CONTINUED TO TRAVEL IN REVERSE, MADE A TURN TO THE LEFT, DROVE OVER A CURB AND COLLIDED WITH A BUILDING. THE VEHICLE THEN APPARENTLY SHIFTED INTO FORWARD GEAR AS IT TRAVELLED FORWARD THROUGH A GARDEN AND FAILED BEFORE STOPPING IN A GROUP OF TREES. YD

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Oct 17, 2001OH

JEEP JUMPS BACKWARD WHILE IN PARK OR STOPPED AT A LIGHT. VERY DANGEROUS WITH 2 CHILDREN AT HOME. I AM AFRAID I WILL HIT SOMEONE BEHIND ME BECAUSE THE JEEP WILL JUST 'JERK' BECKWARDS WITH NO WARNING. I WOULD LIKE INFORMATION ON HOW TO GET THIS CORRECTED. I HAVE CALLED SEVERAL DEALERS IN THE CLEVELAND AREA, AND NONE OF THEM WILL ADMIT TO HAVING ANY 'KNOWLEDGE' OF THIS PROBLEM. *AK

Structure › Body › Door
Filed Oct 16, 2001NY

ALL 4 INTERIOR DOOR PANELS CAME UNGLUED/POPPED OUT; REPAIRED 1 PANEL RIGHT SIDE PASSENGER FRONT COST $230.00 IN REPAIRS. TOO MUCH MONEY TO PAY IF ITS A DEFECT THAT APPARENTLY 20 OTHERS ARE HAVING LISTED ON THIS WEBSITE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Oct 15, 2001IL

AFTER PLACING MY SUV IN PARK "TO THE BEST OF MY KNOWLEDGE" IT SLIPPED INTO REVERSE WHILE I WAS EXITING THE CAN AND PINNED ME UNDER THE FRONT TIRE. IT REQUIRED A HOSPITAL VISIT, AND NEVER HAPPENED AGAIN. I RECENTLY READ THAT OTHERS HAVE ENCOUNTERED THE SAME PROBLEMS WITH THEIR JEEPS AND FELT THAT I SHOULD REPORT THE INCIDENT.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Oct 11, 2001LA

FUEL PUMP FAILED. DEALER STATED THAT FAULTY FUEL TANK LINER DISINTEGRATED CAUSING THE PUMP TO CLOG AND FAIL. VEHICLE HAS NO DAMAGE. MANUFACTURER SHOULD COVER REPLACEMENT. FUEL TANKS SHOULD NOT FAIL. ESTIMATE COST OF REPAIRS FOR FUEL TANK AND PUMP IS $1000.00.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 4, 2001MD

THE HPTP FUEL TANK CAUSE FOUR FUEL PUMPS TO BE REPLACED IN FIVE WEEKS. CHRYSLER CUSTOMER SERVICE IS AWARE OF THE DELAMINATION PROBLEM WHICH CAUSES PARTICLES TO CLOG THE FILTER AND INCREASE PRESSURE CAUSING THE PUMPS TO FAIL. CHRYSLER CUSTOMER SERVICE REPORTED THAT THE INCIDENT COUNT DIDN'T JUSTIFY A RECALL. THE COST OF REPAIRS TO DATE IS APPROXIMATELY $900.00. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Sep 28, 2001WI

WHILE PLACING VEHICLE IN PARK AND GETTING OUT OF VEHICLE, THE GEAR SLIPPED OUT OF PARK AND VEHICLE ROLLED BACKWARD BETWEEN TWO TREES WHILE DOORS WERE OPEN. *AK *JB

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 27, 2001DE

THE FUEL PUMP FAILED BECAUSE THE FUEL TANK LINER WAS BEGINNING TO COME APART AND PARTS OF THE LINER WERE CLOGGING THE FUEL PUMP CAUSING IT TO FAIL. COULD THIS LINER/FUEL BLADDER FAILURE POSSIBLY RESULT IN SERIOUS FIRE OR INJURY/DEATH BECAUSE OF FAILURE?

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Sep 26, 2001NJ

CONSUMER PUT GEAR INTO PARK AND STARTED TO EXIT VEHICLE. VEHICLE SUDDENLY STARTED ROLLING BACKWARDS, AND IN AN ATTEMPT TO STOP, ATTEMPTED TO APPLY PRESSURE TO BRAKE PEDAL, BUT INSTEAD CONSUMER'S FOOT APPLIED PRESSURE TO ACCELERATOR PEDAL. THIS RESULTED IN VEHICLE ACCELERATING BACKWARDS, AND CRASHING INTO ANOTHER VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Sep 21, 2001IN

DRIVER'S SIDE DOOR LATCHES ARE INOPERABLE ON AN INTERMITTENT BASIS. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Parking Brake
Filed Sep 18, 2001TX

VEHICLE WAS ON AN INCLINE, THE EMERGANCY BRAKE WAS ON, WHILE VEHICLE ROLLED BACK IN TO WATER. WHEN THE VEHICLE PULLED OUT OF THE WATER THE EMERGENCY BRAKE WAS STILL ON.

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 18, 2001AL

VEHICLE WAS IN PARK AND MOTOR WAS RUNNING WHEN IT JUMPED INTO REVERSE. VEHICLE BACKED INTO TREE AND DAMAGED LEFT FRONT DOOR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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