1996 Jeep Grand Cherokee complaints

CONSUMER STATED SHE WAS ABLE TO CUT THE VEHICLE OFF, AND REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS STILL IN GEAR, AS A RESULT, THE VEHICLE ROLLED BACK. DEPRESSING THE BRAKES DID NOT STOP VEHICLE SINCE VEHICLE WAS TURNED OFF. MR *TT *JB

WHEN THE BRAKE WAS APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. MR. CONSUMER STATED THE VEHICLE HAD 2 BRAKE REPAIRS PERFORMED ON SEPARATE OCCASIONS.*JB

APPARENTLY SOME FAILURE OCCURED WITH THE JEEP THAT CAUSED SMOKE TO ENTER THROUGH THE VENTILATION SYSTEM. THE COMPARTMENT FILLED WITH SMOKE. THE SMOKE HAD AN ARROMA OF ELECTRICITY. EVERYTHING THAT CONSUMER HAD RUNNING SUCH AS THE BLOWER MOTOR/AC WERE TURNED OFF. MRCONSUMER FEELS THE VEHICLE DESIGN ALLOWED DEBRIS TO ENTER THE AIR CONDITIONING AIR BOX AND COME INTO CONTACT WITH THE BLOWER RESISTOR. THIS CAUSED THE DEBRIS TO IGNITE FORM THE HEAT SOURCE, ALSO THE ENGINE GASKET WAS LEAKING OIL. *JG

I UNDERSTAND THAT EARLIER MODEL YEARS HAVE A RECALL OR SOMETHING SIMILAR BECASUE OF A COATING USED ON THE INSIDE OF THE GAS TANK THAT GETS EATEN AWAY OVER TIME BY AN ADDITIVE IN THE GAS THAT IS USED IN THE NORTH. THIS LINING THEN CLOGS THE PUMP AND FILTER CAUSING FAILURE. THE COST OF PARTS AND LABOR ENDIED UP BEING OVER 800 DOLLARS. IF THIS IS A KNOWN PROBLEM WHY ISN'T IT TAKEN CARE OF? MR

VEHICLE WAS STOPPED AT A RED LIGHT AND WAS HIT BY ANOTHER VEHICLE FROM THE REAR TRAVELING APPROX. 62-71 MPH ACCORDING TO POLICE CALCULATIONS. REAR END COLLISON RESULTED IN DRIVER SIDE FRONT SEAT/SEATBACK COLLAPSING TO THE REAR JUST AFTER IMPACT. IS THE SEAT SUPPOSE TO COLLAPSE FROM THIS TYPE OF REAR END COLLISON OR IS IT A DEFECT? SHOULD THE SEAT HAVE STAYED IN THE UPRIGHT POSITION? THE COLLAPSING OF THE SEAT MAY HAVE SAVED THE OCCUPANTS LIFE. DOES THE SAFETY BOARD TEST THESE TYPES OF REAR END ACCIDENTS AT THESE SPEEDS TO TEST THE INTEGRITY OF THE SEATS? MR

COMPONENTS ARE IDENTIFIED BY NHTSA CAMPAIGN ID NUMBER:00V136000. I HAVE RESIDED IN MD SINCE APRIL 1996 AND HAD THE DEALER PERFORM WORK ON BRAKES 7/01/02 AND THEN TO HAVE BRAKE PADS REPLACED ON 9/24/02, BUT DEALER ENCOUNTERED THE CAMPAIGN ISSUE BUT WILL NOT FIX FOR FREE. NLM

CAR WOULD NOT STAY STARTED, MECHANIC REPLACED FUEL TANK AND PUMP, DUE TO ADMITION OF JEEP'S FAULTY FUEL TANKS IN '96 JEEPS. THIS HAS OCCURRED 2 MORE TIMES WITHING 1 MONTH SINCE FIRST OCCURRANCE. ALL THREE TIMES, TANK AND PUMP WERE REPLACED WITH NO BETTER OUTCOME. JEEP SAYS THIS IS NOT A SAFETY HAZARD!!! I BELIEVE IT IS, I WAS DRIVING AND THE CAR JUST QUIT, I HAD TO FIGURE SOME WAY TO AVOID GETTING HIT ON THE BUSY 2 LANE 55 MILE AN HOUR ROAD I WAS ON. IF THEY ARE GOING TO ADMIT TO A PROBLEM, THEN THEY SHOULD FIX AND PAY FOR THE MISTAKE! NLM

WHILE BACKING OUT OF A PARKING SPACE, I HEARD A LOUD SNAP AND THE SUDDENLY LOST THE POWER STEERING. I COULD NOT MAKE IT HOME AND HAD THE VECHICLE TOWED TO A LOCAL SERVICE STATION. THE AAA TOW TRUCK MAN NOTICED THAT THE SERPENTINE BELFT WAS OFF THE PULLEY. THE POWER STEERING PUMP BRACKET SNAPPED OFF THE ENGINE BLOCK. THE HEAD TO ONE OF THE BOLTS ON THE BRACKET SHEERED OFF, LEAVING THE STUD IN THE ENGINE BLOCK (PROBABLY NEEDS TO BE DRILLED OUT OR REBORED). I PLAN TO REPLACE THE PART WITH THE SAME ALUMINUM DEALER PART, BUT I AM VERY CONCERNED ABOUT THE RELATED SAFETY ISSUE. I HAD MY WIFE, INFANT AND 3-YR OLD SON IN THE CAR. IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEEDS OR ON A SHARP TURN, THE RESULTS COULD HAVE BEEN DISASTROUS. THE DEALERSHIP CLAIMS THAT THIS IS A TYPICAL PROBLEM AND THE BRACKET CAN BREAK. THIS IS UNACCEPTABLE!. *AK

SPEEDOMETER IS NOT WORKING AT ALL. CONTACTED DEALER. PLEASE PROVIDE FURTHER INFORMATION. *AK

REPLACED TWO (2) POWER STEERING PUMPS; HAVE WRITTEN EMAILS TO DAIMLERCHRYSLER WITH UNACCEPTABLE RESPONSES; THE DIFERENTIAL BEARING FAILURES COULD HAVE BEEN EXTREMELY DANGEROUS. *AK

WIIL NOT NOT MOVE IN REVERSE. MOVES FORWARD IN NREUTRAL. LUNGES FOWARD WHEN PUT INTO PARK.*AK

VEHICLE WOULDN'T START AND WAS TOWED TO DEALER. DEALER DETERMINED FUEL TANK WAS DECOMPOSING. FUEL TANK, SENDING UNIT, FILTER, AND FUEL PUMP DAMAGED BEYOND REPAIR AND REPLACED AT COST OVER $1,200. NOT COVERED BY ANY WARRANTY. ALL PARTS IN STOCK; REPAIRS COMPLETED SAME DAY.*AK

THE VEHICLE SLIPPED OUT OF PARK AND INTO REVERSE WHILE RUNNING. I HAD BOTH FEET ON THE GROOUND AND WAS MOVING TO THE REAR DOOR WHEN IT BEGAN TO MOVE. I COUKD NOT SHUT THE CAR OFF AS I HAD MY SIX WEEK OLD IN THE CAR WITH ME AND THE TEMPERATURES WERE IN THE 1990'S.*AK

THE DETAIL AROUND THIS IS THAT THE BRACKET HOLDING THE POWER STEERING PUMP FAILED AND THE PUMP FELL AND KNOCKED OFF THE STEERING DRIVE BELT CAUSING THE POWER STEERING TO FAIL. THE CAR WAS NOT CONTROLABLE EVEN AT THESE LOW SPEEDS. IF THIS WOULD HAVE HAPPENED AT FREEWAY SPEEDS, THIS COULD HAVE DISASTROUS WITH FATALITIES. BECAUSE ONE HALF OF THE BOLT REMAINED, IT HAD TO BE DRILLED OUT FROM THE ENGINE,BLOCK, RETHREADED AND THEN A NEW BRACKET PUT ON COSTING $290.32.

VEHICLE FAILED VA STATE SAFETY INSPECTION DUE TO HEADLAMP LENSES BEING DISCOLORED DUE TO EXPOSING CAR TO SUNLIGHT. I AM CONTACTING THE DEALER ON MONDAY MORNING.*AK

I HAD MY CAR IN PARK WHEN THE CAR PROCEEDED TO GO BACK BY ITSELF WITH MY CHILD IN IT.I RAN AFTER THE CAR AND THE CAR DRAGGED AND SCRAPED ME AND SMASHED MY RIGHT LEG.IT STOP WHEN IT HIT MY NEIGHBOORS FENCE. IF IT WEREN'T FOR THE FENCE IT WOULD HAVE RAN ME OVER.I CONTECTED THE MANUFAUTURE AND THEY SEND SOME ONE OUT TO INVESTICATE AND PROCEDED TO TELL MY THAT THIER WS NOTHING I COULD DO.I CONTACTED SEVERAL ATTORNEYS AND THEY SAID THEY COULDN'T HELP ME. I FEEL THAT THE CAR IS UNSAFE AND I HAVE THREE CHILDREN AND CAN NOT AFFORD TO PURCHASE A NEW CAR TO KEEP MY CHILDREN SAFE. I HOPE THAT YOU CAN PLEASE HELP.

PROBLEM WITH SLUDGE BUILD UP IN FUEL TANK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

BUILD UP SLUDGE IS CAUSING ENGINE STALLING AND CUT OFF WHILE DRIVING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHJER INFORMATION.*AK

TECHNICIAN INFORMED CONSUMER THAT WIRE ON FUEL PUMP MELTED DOWN. IT COULD HAVE STARTED A FIRE WITHIN FUEL PUMP. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

DRIVER LOST CONTROL, VEHICLE WENT OFF THE ROAD INTO TREES AND THEN ROLLED OVER. UPON IMPACT, DRIVER'S AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALLED. CONSUMER SUSTAINED MINOR INJURIES.*AK *JG

NHTSA RECALL 02 V 053 000/MANUFACTURER'S RECALL B02 CONCERNING INADVERTENT MOVEMENT. VEHICLE WAS PARKED AND IDLING WHEN INADVERTENTLY IT JUMPED OUT OF GEAR AND ROLLED IN REVERSE. VEHICLE ROLLED OVER. DEALER AND MANUFACTURER WERE CONTACTED ,AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

WHEN ADDING GAS PUMP DOES NOT STOP WHERE IT SHOULD, GAS KEEPS LEAKING OUT ALL OVER THE ROAD. CONSUMER STATES THIS IS VERY UNSAFE. DEALER HAS BEEN CONTACTED.*AK

EMERGENCY BRAKE PAD RUNNING AROUND INNER CIRCLE OF REAR ROTORS BROKE, LOCKING WHEELS, AND PREVENTING VEHICLE'S MOVEMENT.*AK

WHILE DRIVING POWER STEERING BRACKET CRACKED IN HALF.*AK

VEHICLE WAS PARKED, CONSUMER STARTED UP VEHICLE, AND IT FELT ODD, THE STEERING WHEEL WAS HEAVY, HE LIFTED UP HOOD, AND FAN BELT WAS WRAPPED AROUND THE FAN. DEALERSHIP WAS AWARE OF PROBLEM.*AK. CONSUMER STATED THE POWER STEERING MOTOR WAS FOUND HANGING LOOSELY, UPON INSPECTION, IT WAS DISCOVERED THAT A BOLT HAD SHEARED OFF AND THE BRACKET HOLDING THE POWER STEERING MOTOR HAD CRACKED AT THE TOP LEAVING IT HANGING, THAT LOOSENED THE SERPENTINE BELT WHICH ENDED UP WRAPPED AROUND THE FAN.*JB

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

EXHAUST MANIFOLD IS CRACKED ON MY 1996 JEEP GRAND CHEROKEE. THE PROBLEM SEEMS TO BE COMMON AMONG GRAND CHEROKEE OWNERS. THIS IS MY THIRD GRAND CHEROKEE AND THIS IS THE SECOND THAT IT HAS HAPPENED TO. I NEVER HAD THE MONEY TO FIX THE OTHER AND SOLD IT AS IS. CHRYSTLER IS ADMITTING THAT THE DESIGN IS A FAILURE WHEN THE REPLACEMENT PART HAS BEEN REDESIGNED. THE JEEP SERVICE DEPARTMENTS AND OTHER MUFFLER REPAIR SHOPS NOTICE THE CRACKED MAINIFOLD AS A COMMON DEFALT AND HAVE MADE THIS REPAIR MANY TIMES. WHEN I PURCHASED THE 1996 JEEP GRAND CHEROKEE. I HAD NO PLANS FOR A BUILT IN COST OF THIS MAGNITUDE (DEALER COST APPROX. $1200.00). I HAVE NOT RESERVED THIS DOLLAR AMOUNT TO REPAIR THE JEEP IN MY BUDGET AND WILL HAVE TO LIVE WITH THE NOISE AND POOR PERFORMANCE OR FIND AN ALTERNATIVE WAY TO FIX IT. IT IS MY OPION THAT THE DESIGN WAS NOT SUFFICIENCTLY TESTED FOR WEAR AND SHOULD BE REPLACED BY CHRYSLER. I HAVE SEARCHED FOR RECALLS AND CLASS ACTION LAW SUITS WITH NO SUCCESS. PLEASE PROVIDE ANY INFORMATION THAT MAYBE HELPFUL IN PROVIDING ASSISTANCE OR RETRIBUTION FOR REPAIRS. IF THE RESEARCH WERE CONDUCTED THE RESULTS WOULD MORE THAN LIKELY SHOW THAT A GREAT PRECENTAGE OF GRAND CHEROKEE'S HAVE SUFFERED FROM THIS CRACKED EXHAUST.*AK

WHILE DRIVING, TIRE BLEWOUT AND CAUSED CONSUMER TO LOSE CONTROL, VEHICLE FLIPPED AND CRASHED INTO AN EMBANKMENT, THE RIGHT REAR SEATBELT CAME LOOSE, THERE WERE THREE INJURIES,NO SPECIFIC TIRE INFORMATION WAS GIVEN, CLAIM 40-2530-292. *SLC

HINGES ON DRIVER'S AND PASSENGER'S SIDES ARE BUSTING OFF. WELDS ARE CRACKING ON BOTH DOORS. CAUSE UNKNOWN, DEALER CONTACTED. *AK

WHILE TRAVELING ON HIGHWAY AND WHEN BRAKING THERE IS A CLUNKING NOISE FROM UNDERNEATH THE VEHICLE. *AK

WHILE DRIVING OR SITTING IN TRAFFIC VEHICLE STALLS. TOOK TO DEALER AND DEALER CAN'T FIND PROBLEM. NLM

THE GAUGES ON THE INSTRUMENT PANEL FLASH ON AND OFF AND THE LIGHT IS VERY BRIGHT. THE CONSUMER REMOVED THE FUSES SO THE LIGHT WOULD TURN OFF. THE DEALER HAS BEEN CONTACTED. NLM

CONSUMER STATED THE ALARM ON DASH KEEPS INDCATED THE DOORS ARE OPEN. THE DEALER HAS BEEN CONTACTED. NLM

CONSUMER STATED THE SPEEDOMETER IS NOT REGISTERING CORRECTLY. WHEN SHUT VEHICLE DOWN AND START BACK UP SPEEDOMETER CHANGES READINGS. THIS ALSO HAPPENS WHEN DRIVING. NLM

CONSUMER STATES VEHICLE IS EXPERINCEING THE SAME PROBLEM WITH BRAKE MOTOR AS MENTIONED IN RECALL 00 V 136 000. *AK MANUFACTURER REFUSES TO APPLY RECALL REPAIRS TO VEHICLE BECAUSE DELAWARE WAS NOT LISTED IN RECALL NOTICE, CONSUMER PURCHASED AND DROVE VEHICLE EXTENSIVELY IN DELAWARE, THE FIRST SIGN OF CORROSION CAUSED CONSUMER TO HAVE TO REPLACE THE RIGHT FRONT ROTOR AND RESURFACE THE LEFT FRONT ROTOR, THE SECOND SIGN OF CORROSION REQUIRED REPLACEMENT OF THE RESURFACED ROTOR, THE REAR ROTORS WERE ALSO EXHIBITING CORROSION DAMAGE. *SLC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

TURNED VEHICLE OFF, BUT COULD NOT RESTART. *AK

RALPHS JEEP CLAIMS CHRYSLER HAS NOT YET MANUFACTERED THE SECONDARY DETENT SYSTEM TO FIX THE RECALL.AFTER CONTACTING DAIMLER CHRYSLER THEY CLAIM THEY HAVE NO RECALL LISTED FOR THIS PROBLEM.THIS RECALL IS LISTED ON YOUR WEBSITE NHTSA CAMPAIGN ID # 02V053000.ON 3/19/02 THE TRANSMISSION ON THIS VEHICLE HAD TO BE REPLACED BY COTTMAN TRANSMISSION (508-995-3858),MEDAL SHAVINGS WERE FOUND IN THE TRANSMISSION PAN WHICH IS ACCORDING TO MY MECHANIC, CAUSED BY SHIFTER LEVER PROBLEMS.*AK

UPON STARTING VEHICLE WILL NOT START. CONSUMER TOOK VEHICLE TO A CERITIFIED MECHANIC, AND HE STATED THAT IT WAS FUEL PUMP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

AUTOMATIC TRANSMISSION SHIFTED FROM PARK TO REVERSE BY ITSELF WHILE LAUNCHING BOAT. I HAD TO DIVE OUT OF WAY TO AVOID BEING RUN OVER, SUSTAINING BRUISES ETC. JEEP 60 % SUBMERGED IN LAKE. *AK

CONSUMER WAS CHANGING GEAR FROM REVERSE TO DRIVE, AND VEHICLE STAYED IN REVERSE, WENT BACKWARDS, HITTING ANOTHER VEHICLE. FOOT WAS ON BRAKES. DEALER CONTACTED. *AK

WHILE BACKING OUT OF A PARKING SPACE, MY WIFE HEARD A LOUD SNAP AND SUDDENLY COULDN'T STEER THE VEHICLE. SHE WAS ABLE TO MAKE IT HOME, WHERE I DISCOVERED THE SERPENTINE BELT WAS OFF THE PULLEY.. UPON FURTHER INSPECTION THE NEXT DAY, THE MOUNT THAT HOLDS THE POWER STEERING PUMP ONTO THE ENGINE BLOCK HAD SNAPPED IN 3 PLACES. I HAVE SINCE FOUND MORE INFORMATION ON THE INTERNET THAT THIS HAS HAPPENED TO OTHERS. I AM REPLACING IT WITH THE SAME DEALER PART; HOWEVER, IF THE PART ITSELF IS DEFECTIVE, THIS COULD HAVE DISASTEROUS RESULTS IF IT HAPPENED WHILE ON THE ROAD. HERE IS A LINK TO THE INFO I FOUND: HTTP://JEEPSUNLIMITED.COM/ZJ/STEERING/BRACKET.HTM. *AK

THE GEN-3 SEATBELTS ARE DEFECTIVE AND CAN RELEASE OCCUPANT DURING CRASH. THERE NEEDS TO BE A RECALL AND REPLACEMENT TO THE GEN-4. *AK

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING, ROTOR ATTACHED TO DISTRIBUTOR CAP BURNED OUT. DEALERSHIP WAS AWARE OF PROBLEM.*AK *YD

REAR PASSENGER SIDE SEATBELT WITH A CONVERTIBLE CHILD CARSEAT ATTACHED FAILED ON TWO OCCASIONS. BOTH OCCASIONS INVOLVED AN OLDER (9 YR. OLD) RELATIVE WHO WAS SEATED IN THE MIDDLE AND THE FAILED BUCKLE WAS BUMPED LOOSE.*AK

CONSUMER PLACED VEHICLE IN PARK AND WITHOUT WARNING VEHICLE JUMPED OUT OF GEAR SHIFTING INTO REVERSE, RESULTING IN A COLLISION.*AK

JEEP WAS IN "PARK" IN THE GARAGE - WITHIN 10 MINUTES OF PARKING THE JEEP ROLLED OUT OF THE GARAGE AND DOWN THE DRIVEWAY IMPACTING A PARKED VEHICLE ON THE STREET. THE JEEP WAS FOUND TO BE IN PARK AFTER THE CRASH.*AK

WHILE VEHICLE WAS IN PARK WITH ENGINE RUNNING AND DRIVER'S SIDE DOOR OPEN VEHICLE UNEXPECTEDLY ROLLED BACKWARDS, HITTING ANOTHER VEHICLE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE IN PARK VEHICLE JUMPED INTO REVERSE, HITTING CONSUMER.*AK *JB