Page 5 of 18 · complaints 201–250 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed Dec 1, 200395,000 milesOK

WHILE DRIVING VEHICLE BEGAN TO SMOKE. DRIVER PULLED THE VEHICLE TO THE SIDE OF THE ROAD, AND VEHICLE CAUGHT ON FIRE DUE TO A MALFUNCTION IN THE CATALYTIC CONVERTER. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 24, 200365,942 milesAZ

I HAVE A 1996 JEEP GRAND CHEROKEE LAREDO 4X4 WHICH HAS HAD 5 FUEL PUMP MODULES AND ONE GAS TANK REPLACED SINCE 08.10.2000. THE VEHICLE IS IN NEED OF ANOTHER FUEL PUMP MODULE. THE DEALERS HAVE DIFFICULTY IN REPLICATING THE CONDITION. THE FUEL GAUGE IS PROVIDING FALSE READINGS; TYPICALLY GIVING AN EMPTY TANK READING WHEN FULL, 3/4 FULL OR 3/4 EMPTY. I HAVE HEARD THE SAME COMPLAINT FROM NUMEROUS OTHER GRAND CHEROKEE OWNERS. I WOULD THINK THE MAKER/DEALER WOULD HAVE SPOTTED A TREND BY NOW OR IS OVERLOOKING IT BECAUSE OF THE COST INVOLVED WITH FINDING A NEW VENDOR. ALL RECEIPT COPIES OF WORK PERFORMED CONCERNING THIS MATTER ARE INTACT. *LA

Vehicle Speed ControlCrash
Filed Nov 12, 2003100,000 milesWI

WHILE PULLING INTO THE DRIVEWAY VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A TREE. *AK VEHICLE WENT 70 FEET FROM START OVER A PATIO , CRUSHING ALL THE FURNITURE UNTIL IT HIT A MAPLE TREE. VEHICLE WAS TOTALLY WRECKED, AND AIR BAGS DEPLOYED. THE ENGINE WAS STILL RACING, WHEELS WERE SPINNING, HORN WAS BEEPING AND THERE WAS SMOKE AROUND THE VEHICLE. THE VEHICLE WAS STILL IN DRIVE. *PH *NLM

Electrical System
Filed Nov 5, 200370,898 milesTX

WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED. WHEN THIS OCCURRED, THE STEERING WHEEL LOCKED UP AND THE BRAKES FAILED TO FUNCTION. THE DEALERSHIP INDICATED THAT THIS WAS CAUSED BY AN ELECTRICAL SYSTEM SENSOR FAILURE.*AK THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED AND APPARENTLY THE PROBLEM WAS THE OXYGEN SENSOR, ALSO THE MONITOR LIGHT ON THE DASHBOARD BLINKED WHICH INDICATED THERE WAS A REAR LAMP FAILURE EVEN THOUGH THERE WAS NO FAILURE. *JB *NLM

Engine and Engine Cooling › Engine
Filed Oct 29, 200310,400 milesIN

WHEN COMING TO A STOP VEHICLE STALLED, AND CONSUMER WAS HAVING PROBLEMS RESTARTING THE VEHICLE. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 24, 200396,500 milesMD

FUEL TANK FAILURE CAUSING DEBRIS TO GO INTO FUEL PUMP CAUSING FUEL PUMP FAILURE AND VEHICLE TO BREAKDOWN. THIS PROBLEM, IF NOT CORRECTED WILL CAUSE FUEL LEAKAGE, AND POTENTIAL FIRE. *LA

Power Train › Transfer Case (4-wheel Drive)
Filed Oct 20, 2003NC

TRANSFER CASE GASKET LEAKS. ACCORDING TOO MECHANIC I TALKED WITH, THIS IS A CONSTANT PROBLEM ON THE 1996 MODEL JEEP GRAND CHEROKEE. *LA

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Oct 12, 2003WA

VEHICLE ROLL BACK WHILE CAR WAS IN PARKED GEAR.*MR AFTER EXITING THE VEHICLE, IT ROLLED BACKWARDS STRIKING A TREE. *TS THE CONSUMER STATED THERE WAS A RECALL REGARDING THE ISSUE. *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Sep 23, 2003ID

THE CONSUMER CALLED ABOUT TRANSMISSION:LEVER AND LINKAGE: FLOOR SHIFT RECALL PROBLEMS. THE CONSUMER RECEIVED A RECALL NOTICE TO UPDATE THE FLOOR SHIFT. THE DEALER WAS CONTACTED AND STATED THAT VEHICLE WAS TAKEN INTO THE DEALER AND THE PART WAS REPLACED, BUT THE FLOOR SHIFT DID NOT FEEL RIGHT AFTER THE RECALL REPAIRS WERE PERFORMED. THE MANUFACTURER WAS CONTACTED, WHO CONTACTED THE DEALER AND THE DEALER AGAIN STATED THAT THIS WAS THE WAY IT FELT AFTER THE TRANSMISSION FLOOR SHIFT HAD BEEN REPLACED. *AK *SCC *JB

Steering › Hydraulic Power Assist System
Filed Sep 15, 200334,209 milesNY

BRACKET THAT HOLDS POWER STEERING PUMP TO THE ENGINE BROKE OFF WHEN THE VEHICLE WAS IN REVERSE. *AK *PH *JB

Steering › Hydraulic Power Assist System
Filed Sep 6, 2003135,000 milesNH

POWER STEERING BRACKET BROKE OFF FROM ENGINE BLOCK, CAUSING LOSS OF STEERING ABILITY AND DRIVE BELTS TO DISENGAGE FROM ENGINE.*AK

Structure › Body › Hood
Filed Sep 3, 2003KS

WHILE DRIVING AT 65MPH AND WITH OUT ANY WARNING HOOD BLEW UP, DAMAGING THE TOP OF THE VEHICLE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 12, 2003CA

CONSUMER STATED WHEN APPLYING THE BRAKES HEARD LOUD NOISE. ALSO, THERE WAS EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK

Engine and Engine Cooling › Exhaust System
Filed Aug 6, 200397,500 milesCA

DEFECTIVE EXHAUST MANIFOLD. CRACKS

Suspension
Filed Jul 30, 200366,000 milesCA

WHILE DRIVING ON SMOOTH PAVEMENT THE VEHICLE HAS A VERY VIOLENT SHAKE, CONSUMER STATES PULLED OVER AND SHUT OFF ENGINE, THEN RESTARTED. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.

Air BagsCrash
Filed Jun 10, 2003119,000 milesCA

WHILE TRAVELING AT 30 MPH ANOTHER VEHICLE LOST CONTROL AND HIT CONSUMER'S VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. *AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jun 10, 200397,000 milesNH

INTAKE MANIFOLD HAS A 6 INCH CRACK IN IT AND THE FUMES ARE SEEPING INTO VEHICLE THROUGH THE AIR CONDITIONER VENTS.*AK

Air Bags › FrontalCrash1 injured
Filed Jun 6, 2003SC

WHILE ON THE HIGHWAY VEHICLE WAS HIT AND CRASHED INTO A TREE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS AN HIT AND RUN ACCIDENT. *AK

Air Bags
Filed Jun 5, 2003130,000 milesVA

THE CLOCK SPRING/MODULE FAILED, WHICH CAUSED THE AIR BAG TO BE INOPERATIVE. *JB

Service Brakes, Hydraulic
Filed May 5, 2003OH

CONSUMER STATES THAT BRAKE ROTOR SEPARATED FROM WHEEL CAUSING EXTENDED STOPPING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.

Electrical System
Filed Apr 24, 2003CO

WHILE TRAVELING, THE DASH BOARD INDICATION LIGHTS ILLUMINATED. *JB

Tires › Temporary/Emergency Spare Tire
Filed Apr 23, 2003FL

AAA REFUSED TO MOUNT SPARE TIRE ON WHEEL WHEN CALL FOR SERVICE DUE TO MANUFACTURER'S RECALL 98V006000. CONSUMER WAS ADVISED BY MFR THAT VIN WAS NOT INCLUDED IN RECALL. *NLM *SCC

Power Train
Filed Apr 9, 2003NC

AT VARIOUS SPEEDS THE TRANSMISSION WOULD START TO SLIP. THIS CAUSED THE VEHICLE TO ACCELERATE TO A HIGHER SPEED THAN THE REQUIRED SPEED. *NLM

Air BagsCrash3 injured
Filed Apr 4, 2003134,000 milesPA

I WAS DRIVING THE VEHICLE ON INTERSTATE 81 SOUTH AND SLID ON ICE WHICH MADE ME HIT AT GUARD RAIL AT A HIGH SPEED AND FLIP THE VEHICLE. AT IMPACT AT LEAST 40 M.P.H. THE AIRBAGS DID NOT DEPLOY.*JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 19, 2003NJ

THREE FUEL PUMPS HAVE FAILED IN THREE YEARS. WE HEAR THE PAINT CHIPS IN THE FUEL TANK AND CAUSES CLOGS THE FUEL PUMP AND RUINS THEM ($875.00 FOR EACH FUEL PUMP). *NLM

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 15, 2003NY

OWNER OF 1996 JEEP CHEROKEE - PROBLEMS WITH TRANSFER CASE BEGAN IN 1998-1999, AT 50, 000 MILES. TRANSFER CASE HAS BEEN REPLACED AND REBUILT ON 3 OCCASIONS. FEB 25, 2003 TOOK VEHICLE TO DEALERSHIP - SAME PROBLEM, NEED TO REPLACE TRANSFER CASE AGAIN. HAVE BEEN ADVISED THAT ONCE OUR WARRANTY EXPIRES, THEY WILL NOT WARRANTY THE TRANSFER CASE REPLACEMENT. WILL BE HAPPY TO PROVIDE DETAILS AND RECORDS OF OVER 17 REPAIRS TO THIS VEHICLE. AFTER SECOND TRANSFER CASE REPLACEMENT CONTACTED CHRYSLER BECAUSE WE FELT THIS WAS A DEFECTIVE PART. EACH TIME IT IS REPLACED OR REPAIRED, THE REPAIR DOES NOT LAST. DAIMLER CHRYSLER REPRESENTATIVE REFUSED TO MEET WITH US TO REVIEW PROBLEMS. *NLM

Fuel System, GasolineCrashFire1 killed
Filed Mar 7, 2003FL

WHILE STOPPED AT AN INTERSECTION THE REAR OF THE JEEP GRAND CHEROKEE WAS STRUCK BY AN ISUZU, DRIVEN APPROCIMATELY 40 MILES PER HOUR. THE CRASH RESULTED IN A FIRE IN THE REAR OF THE CHEROKEE AND THE DRIVER OF THE ISUZU BEING BURNED TO DEATH. PLACEMENT OF THE FUEL TANK WAS CLAIMED TO BE RESPONSIBLE FOR THE POST ACCIDENT FIRE. *DT *JB

Steering › Gear Box (other Than Rack and Pinion)
Filed Mar 5, 200369,000 milesCA

STEERING GEAR BOX FAILED, WHILE DRIVING A LOUD KNOCKING NOISE FROM UNDER FLOORBOARD AND THEN LOST CONTROL OF VEHICLE....COULD HAVE CAUSED TERRIBLE ACCIDENT ON THE FREEWAY.*JB

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Feb 21, 200360,000 milesVA

THE VEHICLE WAS IN PARK, WHEN ALL OF A SUDDEN IT JUMPED OUT OF GEAR INTO REVERSE, WHICH RESULTED IN AN ACCIDENT. CONSUMER WAS INFORMED THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER CONSUMER WAS NEVER NOTIFIED. RECALL NUMBER 02 V 053 000. *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Feb 21, 2003VA

1996 JEEP GRAND CHEROKEE HAS FAILURE IN TRANSFER CASE. THIS IS EVIDENTLY A CONSISTENT PROBLEM WITH THIS VEHICLE. NO EVIDENCE OF RECALL. TOTAL COST TO REPAIR IS APPROXIMATELY $1100. THE VEHICLE WOULD NOT SHIFT OUT OF 4 WHEEL DRIVE.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 10, 200368,000 milesNY

I OWN A 1996 GRAND JEEP CHEROKEE,HAVE WENT THOUGH 4 FUEL PUMPS IN 4 MONTHS, NOW THEY SAY ITS A DEFECT IN THE GAS TANK,ITS ERRODING INSIDE WHICH CAUSES THE FUEL PUMP TO SIEIZE UP,I NOW HAVE TO REPLACE THE GAS TANK AT THE COST OF 402.00.I HAVE BEEN STANDED,AND NOW AM CONCERNED WHAT IF I'M IN A ACCIDENT(REAR END) IF MY TANK IS ERRODING ISN'T THEY A BIGGER CHANCE OF IT EXPLODING? I FEEL THAT DAIMLER SHOULD REPLACE THE DEFECTED GAS TANKS,I KNOW JUST IN MY AREA THERE ARE AT LEAST 4 OTHER WITH THE SAME PROBLEM.HOW MANY OF US ARE RIDING AROUND WITH DEFECTED GAS TANKS?

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 3, 200396,876 milesNC

LEFT FRONT BRAKE ROTOR SEIZED. HAD TO HAVE BRAKE PADS, ROTORS, LINES, FLUID REPLACED

Fuel System, Gasoline › Fuel Injection System
Filed Jan 27, 2003PA

FUEL PUMP DOESN'T WORK BECAUSE INSIDE OF THE TANK FLAKES OFF WHICH CLOGS UP FUEL PUMP. DEALER STATES PARTS ARE UNAVAILABLE. *AK FUEL TANK AND PUMP ASSEMBLY ALL REPLACED. *TT

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 20, 2003MA

MANIFOLD HAS 2 CRACKS IN IT.QUOTED $1500 TO FIX IT BY DEALERSHIP SERVICE CENTER.MANY FRIENDS HAVE TOLD ME THAT IT IS A DESIGN PROBLEM, MANIFOLDS ARE NOT SUPPOSED TO CRACK.

Power Train › Automatic Transmission
Filed Jan 16, 2003NH

CONSUMER HAS TO IDLE VEHICLE FOR AT LEAST 30 MINUTES BEFORE DRIVING IN ORDER TO GET THE TRANSMISSION FLUID TO FLOW THROUGH THE GEARS. IF NOT, VEHICLE SHIFTS GEARS EXCESSIVELY ROUGH AND "DROPS" FROM 1ST INTO 2ND GEAR. PH

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jan 13, 2003PA

CONSUMER IS HAVING PROBLEMS WITH THE FUEL PUMP. SHE STATED THAT THERE IS A REAL STRONG GAS SMELL. DEALER WAS CONTACTED AND STATED THAT THE FUEL PUMP IS DEFECTIVE. THEY ALSO SAID THAT THIS HAS HAPPENED THREE TIMES. PH

Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Jan 6, 2003NY

CONSUMER STATES THAT THE FUEL TANK ASSEMBLY IS CRACKED CAUSING FUEL TO LEAK. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Power Train › Automatic Transmission
Filed Jan 2, 2003WA

THE TRANSMISSION BECAME WARM, CONSUMER STATES" SOME FLUID DRIPPED ONTO EXHAUST AND RESULTED IN A FIRE. TOOK TO A MECHANIC AND THEY STATED THAT THE EXHAUST TUBE SHOULD BE RE-ROUTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 27, 200268,000 milesRI

THE FUEL SENDING UNIT FAILED AS STATED IN RECALL NUMBER 97 V 194 000, HOWEVER THE RECALL DID NOT APPLY TO CONSUMER'S VEHICLE.TS THE RECALL ONLY APPLIED TO THE LATER MODELS. *JB

Vehicle Speed Control › Accelerator Pedal
Filed Dec 18, 2002MA

WHILE DRIVING AT LOW SPEEDS, AND DRIVER APPLIED BRAKES VEHICLE CONTINUED TO ACCELERATE AT HIGH SPEEDS. THIS RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 4, 2002CT

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FUEL PUMP FAILED. DEALER NOTIFIED. TS

Fuel System, Gasoline › Storage › Tank Assembly
Filed Dec 2, 2002VA

FUEL PUMP FAILED WHILE PARKED. PUMP REPLACED WITH OEM PART. FAILED 3 DAYS LATER AFTER DRIVING ABOUT 30 MILES. MECHANIC REPORTS THAT GAS TANK WAS CLEAN AND NO PROBLEMS APPEARED. ONLY MAJOR BRAND GASOLINE HAS BEEN USED IN THIS VEHICLE. A RECALL SHOULD BE ISSUED ON THIS PROBLEM AS IT COULD CAUSE A SERIOUS ACCIDENT IF THE ENGINE STALLED DUE TO FUEL FAILURE. IN ADDITION THIS APPEARS TO BE A MANUFACTURES RELATED PROBLEM. THIS RECURRING PROBLEM ALSO CAUSES AND CORRIDED OF CONFIDENCE IN THE VEHICLE AND WILL RELATE TO A DECREASE IN THIS VEHICLES POPULARITY. DT

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 21, 2002PA

MOISTURE AND BACTERIA GETS INTO THE FUEL PUMP LINES WHICH CAUSES THE FUEL TO CLOG UP THE LINES AND DAMAGE THE FUEL PUMP. THIS RESULT IN THE VEHICLE CUTTING OF WILL DRIVING. TS

Fuel System, Gasoline › Delivery
Filed Nov 21, 2002MD

FUEL PUMP DIED ON BUSY HIGHWAY CREATING SAFETY PERIL. POLICE HAD TO BE CALLED. DT

Structure › Frame and Members
Filed Nov 19, 2002NC

WATER LEAKING INTO PASSENGER COMPARTMENT ON RIGHT SIDE FRONT & REAR OF CAR WHEN IT RAINS. DT

Structure › Body › Hood
Filed Nov 12, 2002IL

WHILE TRAVELING AT 65 MPH, HOOD SUDDENLY FLEW UP DISTORTING CONSUMERS VISION. CONSUMER WAS ABLE TO COME TO A SAFE STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

Fuel System, Gasoline › Delivery
Filed Oct 26, 2002NY

JEEP REQUIRED PLASTIC GAS TANK TO BE REPLACED IN ORDER TO WARANTEE 600 DOLLAR NEW FUEL PUMP. BILL TO REPLACE FUEL PUMP AND GAS TANK WAS 1300 WITH LABOR. THIS IS NOT RIGHT. IF GAS TANK IS FAILING DUE TO GAS ADDITIVES THIS SHOULD BE RECALL/REPLACEMENT BY JEEP. THIS CAR HAS BEEN WELL MAINTAINED. DT

Fuel System, Gasoline › Delivery
Filed Oct 25, 2002NJ

THE FUEL PUMP IS BEING REPLACED THE 3RD TIME TODAY IN 3 MONTHS. DT

Air Bags › FrontalCrash
Filed Oct 24, 2002MI

CONSUERM STATED COLLIDED HEAD-ON W/A WALL TRAVELLING APPROX 35MPH. NEITHER DRIVER OR PASSENGER AIR BAGS DEPLOYED. TS

Engine and Engine Cooling › Exhaust System
Filed Oct 24, 2002PA

MANIFOLD CRACK OVER $400.00 TO REPAIR ALSO BALL JIONTS OVER $500.00 TO REPAIR. AUTO USED ONLY ON ROAD AND HIGHWAY SPEED. CRACK ETC WOULD HAVE TO BE A MFG DEFECT. JEEP WILL NOT DISCUSS COVERAGE. DT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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