Page 11 of 18 · complaints 501–550 of 893

1996 Jeep Grand Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Vehicle Speed ControlCrash1 injured
Filed Jul 5, 2001WA

THE JEEP WAS IDLING IN PARK WHEN IT ACCELLERATED IN RERVERSE. I WAS DROPPING MY CHILDREN OFF AT SCHOOL AND WAS STANDING NEXT TO THE VEHICLE AT THE TIME. MY 16 YEAR OLD SON WAS RETREIVING HIS BOOK PACK AND BASEBALL EQUIPMENT FROM THE BACK OF THE JEEP. THE JEEP ACCELERATED IN REVERSE AND PINNED HIM BETWEEN THE JEEP AND A VOLVO STATIONWAGON BEHIND US. I JUMPED INTO THE CAR AND PULLED FORWARD TO RELEASE MY SON. POLICE AND MEDICS WERE IMMEDIATELY CALLED TO THE SCENE. LUCKILY, MY SON'S INJURIES WERE NOT SERIOUS. DAMAGE TO THE HOOD OF THE VOLVO AMOUNTED TO ABOUT $1300. AFTER SEEING A LOCAL NEWS REPORT ON SIMILAR INCIDENTS INVOLVING JEEP GRAND CHEROKEES, I BELIEVE MY GRAND CHEROKEE HAS EXPERIENCED A SIMILAR FAILURE. THE RESULTS COULD HAVE BEEN CATASTROPHIC!.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch1 injured
Filed Jul 5, 2001MN

I COMPLAINED TO THE DEALER THAT THE CAR POPED OUT OF PARK INTO REVERSE. THEY ASSURED ME THAT THIS HAD NEVER HAPPENED, SO I JUST THOUGHT I MIGHT NOT HAVE ENGAGED THE CAR FULLY IN PARK. I HAD BACKED UP TO A CUSTOMER'S LOADING DOCK, PUT THE CAR IN PARK. OPEN

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 5, 2001MO

THE JEEP WAS REVERSED UP A DRIVEWAY AND PLACED IN PARK. THE DRIVER GOT OUT OF THE VEHICLE, THEN ABOUT 20 SECONDS LATER, THE JEEP JUMPED INTO REVERSE AND DROVE ACROSS THE STREET AND WAS STOPPED BY A DITCH. THE HAND BRAKE WAS NOT ACTIVATED. I DID NOT REPORT IT AT THE TIME BECAUSE I THOUGHT IT MUST HAVE BEEN A DRIVER ERROR, BUT I SAW THE SAFETY REPORT ON CNN (7/4/01) AND REALIZED THAT THE INCIDENT WAS DUE TO A DEFECT. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 5, 2001FL

THE CAR JUMPED FROM PARK TO REVERSE. DRIVER OF THE VEHICLE SUFFERED INJURIES AND HAS MEDICALS BILLS OF ABOUT $60,000. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 5, 2001NM

VEHICLE WAS PLACED IN PARK WITH MOTOR RUNNING. DRIVER EXITED AUTOMOBILE TO PICK UP MAIL. DRIVER NOTICED THAT VEHICLE WAS MOVING BACKWARDS AND ATTEMPTED TO REENTER VEHICLE TO STOP IT. DRIVER KNOCKED DOWN BY DOOR AND VEHICLE ROLLED OVER BOTH LEGS CAUSING AN OFFSET FRACTURE IN RIGHT FIBIA AND TRAUMA TO LEFT FOOT. THERE IS A POLICE REPORT NUMBER 797566. CHRYSLER SENT OUT AN INSPECTOR, THEN SENT A LETTER DISCLAIMING ANY RESPONSIBILITY. FURTHER CHRYSLER REFUSED TO SUPPLY A COPY OF INSPECTORS REPORT. DRIVER REQUIRED SURGERY WITH IMPLANTATION OF ROD AND SCREWS. LEG STILL NOT TOTALLY HEALED. HOSPITAL BILLS TOTALLED OVER $10,000. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 5, 2001NC

MY WIFE WAS GOING TO WORK ON 08/14/00. SHE WARMED THE JEEP UP, DROVE UP TO THE PORCH, LEFT THE ENGINE RUNNING AND PLACED THE JEEP IN PARK. WHILE INSIDE THE HOUSE, SHE NOTICED THE JEEP SUDDENLY LURCHED AND STARTED MOVING BACKWARDS( THIS WAS ON A NONPAVED FLAT SURFACE). . SHE RAN OUT THE HOUSE TO TRY AND STOP IT, BUT TOO LATE. LUCKILY, IT DROVE THROUGH MY PUMP HOUSE IN THE BACK YARD. THE WHEELS ROLLED OVER A 4" HIGH CEMENT BASE WHICH LODGED THE WHEELS TO A STOP.. IT HAD SHOVED OUT THE DOOR AND SIDE OF A 10' X 10 ' SHED COVERING MY WATER PUMP. IT PUT A DENT IN MY REAR HATCH DOOR TOP AND BUSTED THE REAR LEFT TURN SIGNAL. I DID NOT REPORT IT TO POLICE BECAUSE IT WAS IN MY YARD AND IT DID NOT DAWN ON ME THE TRANSMISSION MAY HAVE JUMPED OUT OF PARK. HOWEVER, ON APPROXIMATELY APRIL 12,2001 I HAD PLACED IT IN PARK , WITH THE ENGINE RUNNING, WHEN SUDDENLY IT JUMPED IN REVERSE WITH ME STILL SITTING IN THE SEAT. I IMMEDIATELY BRAKED AND AGAIN PLACED THE SHIFTER INTO PARK. NOTHING HAPPENED AGAIN, SO I JUST SHRUGGED IT OFF AS ONE OF THOSE THINGS. BUT THE OTHER DAY I WAS TALKING WITH ANOTHER JEEP OWNER WHO HAD THE SAME THING HAPPEN. SO, I WOULD LIKE TO REPORT THIS INCIDENT IN CASE OTHERS HAVE HAD THE SAME PROBLEM. I DO NOT LEAVE MY JEEP RUNNING IN PARK AT ANY TIME NOW, I DO NOT TRUST IT. PLUS, WITH THE WARRANTY RUNOUT, I FIQURED NOTHING WOULD BE DONE ABOUT IT ANYWAY AND I WOULD JUST GO THROUGH A LOT OF EXPENSE CHECKING IT FOR NOTHING. BUT, I DO BELIEVE THERE IS SOME KIND OF INTERMITTENT PRO

Power Train › Automatic TransmissionCrash
Filed Jul 4, 2001TX

I PUT THE VEHICLE IN PARK, STEPPED OUT OF THE CAR, TURNED AROUND AND GLANCED AT THE CAR, AND SAW THAT IT WAS ROLLING BACKWARDS DOWN THE STREET. I RAN TO JUMP INTO THE CAR, LANDED CHEST FIRST ON THE DRIVER SEAT, WITH MY LEGS DANGLING OUT THE DOOR. I SAW THAT THE VEHICLE WAS IN REVERSE, RATHER THAN PARK, AS I HAD LEFT IT. I THREW THE CAR INTO PARK. IT KEPT ROLLING, PICKING UP SPEED AND FORCING MY BODY TO BEGIN SLIPPING OUT THE DOOR. I REACHED FOR THE FOOT BRAKE, COULDN'T REACH IT, AND FELL OUT THE DOOR. THE VEHICLE'S WHEELS ROLLED 12 INCHES FROM MY HEAD. I JUMPED UP AND WATCHED THE VEHICLE CRASH INTO A NEIGHBOR'S GARAGE AND STOP. I DON'T KNOW THE DOLLAR COST DAMAGE TO THE GARAGE. *AK

Fuel System, Gasoline › Storage › Tank AssemblyCrash1 injured
Filed Jul 4, 2001NJ

THE FUEL GAGE DOES NOT PROPERLY INDICATE THE AMOUNT OF FUEL IN THE TANK. THE ELECTRICAL SYSTEM SHORTS FREQUENTLY, LOCKING AND UNLOCKING THE DOORS, OPENING AND SHUTTING WINDOWS BY ITSELF. THE ALARM SYSTEM ALSO SHORTS FREQUENTLY, DOING THE SAME THING.

Fuel System, Gasoline › Storage › Tank AssemblyCrash
Filed Jul 4, 2001VA

CAR WENT INTO REVERSE WHEN PARKED "PARK" REVERSED INTO A TREE DOWN THE DRIVEWAY AT ABOUT 10 MPH. THERE WAS EXTENSIVE DAMAGE TO THE REAR END. THEN, TWO MONTHS LATER, I WAS PARKED IN PARK IN FRONT OF OUR FARM GATE, MOTOR RUNNING, WHEN I HOPPED OUT TO GET THE MAIL FROM THE BOX ACROSS THE LANE. AS I STARTED TO LEAVE THE OPEN DOOR, THE CAR STARTED TO MOVE FROM THE STOPPED POSITION IN REVERSE. I RAN ALONGSIDE AND JUMPED BACK IT AND STOMPED ON THE BRAKE. IT WAS THIS TIME THAT I LOOKED AT THE GEAR SHIFT AND NOTED THAT IT HAD MOVED FROM THE PARK POSITION TO A PLACE JUST ABOVE THE R FOR REVERSE BUT INDEED WAS IN REVERSE! MY BODY SHOP PERSON HAD INFORMED ME OF ANOTHER JEEP OWNER WHO WAS PINNED AGAINST HIS GARAGE DOOR WHEN HIS JEEP GRAND CHEROKEE WENT FROM PARK INTO REVERSE. I CAN GET HIM TO GET IN TOUCH WITH THIS ORGANIZATION. THE DEALERS RESPONSE TO ME WAS "I PROPBABLY DID NOT HAVE IT IN GEAR PROPERLY AND DID I HAVE THE PARKING BRAKE ON?" BELIEVE ME WHEN I SAY.....I SURE PUT IT ON NOW AND CHECK IT DOUBLE BUT SURE DON'T TRUST IT ENOUGH TO IDLE IN PARK......ALTHOUGH AFTER DRIVING FOR 35 YEARS I HAVE NEVER HAD THE PROBLEM WITH OTHER CARS OR TRUCKS! THE FUEL PUMP HAD EVIDENTLY BEEN A PROBLEM FOR THEM AS THE DEALER SAID THAT THERE HAVE BEEN SEVERAL FAILURES "BUT NO RECALL" THE PUMP HAS TO BE REPLACED BY FACTORY PART AT $500 PLUS DOLLARS WITH AN ADDITIONAL $700.00 FOR LABOR TO INSTALL "AND EVEN THEN, WE CAN'T GUARANTEE IT BUT FOR 6 MONTHS! THANKS TO THE LA TIMES FOR THE ARTICLE ON THE JEEP R

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 4, 2001FL

I PULLED MY JEEP GRAND CHEROKEE INTO MY BANK PARKING LOT, PUT IT IN PARK AND SPENT A FEW MOMENTS GETTING OUT MY BANK CARD. THEN, I GOT OUT OF MY CAR AND LEFT THE DRIVER DOOR OPEN. WENT TO THE TELLER MACHINE, INSERTED MY CARD, I.D. INFO, ETC. THEN TURNED TO SEE MY CAR JUST STARTING TO BACK AWAY. BECAUSE OF THE WAY THE WHEELS WERE TURNED, IT BASICALLY BACKED IN A CIRCULAR MOTION AND PROCEED TO GO RIGHT THROUGH A SMALL SHOPPING MALL AND THE PLATE GLASS WINDOW OF A SHOP. NO ONE WAS HURT BUT SUBSTANTIAL DAMAGE TO THE SHOP, MALL AND MY CAR. GEICO PAID FOR THE DAMAGES TO THE SHOP AND MALL BUT I NEVER CASHED THEIR CHECK FOR MY CAR BECAUSE IT WAS INSUFFICIENT TO GET REPAIRS AT THREE DIFFERENT SHOPS AND I WAS WAITING UNTIL I COULD ROUND UP THE EXTRA DOLLARS I WOULD NEED TO HAVE THE REPAIRS MADE.MADE.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Jul 4, 2001MA

ON OCTOBER 30, 2000, WHEN DRIVING OUT OF MY DRIVEWAY WITH '96 GRAND CHEROKEE JEEP, I STOPPED AND PUT THE VEHICLE IN PARK TO GET OUT OF THE CAR TO RETRIEVE AN OBJECT ON THE GROUND. WHEN I LEFT THE VEHICLE I NOTICED IT STARTED TO ROLL BACK, INSTANTLY I ATTEMPTED TO JUMP BACK INTO THE JEEP AND SECURE IT. I WAS UNSUCCESSFUL IN MY ATTEMPT AND THE VEHICLE PROCEEDED TO ROLL BACKWARDS, CRASHING INTO MY NEIGHBOR'S HOUSE, CAUSING EXTENSIVE DAMAGE TO HOUSE, GARAGE AND PARKED VEHICLES. I WAS ALSO INJURED WHEN ATTEMPTING TO STOP THE RUNAWAY VEHICLE, SUSTAINING A FRACTURED ANKLE AND SHOULDER INJURY. A LOCAL POLICE REPORT WAS FILED IN THE TOWN OF SHREWSBURY, MASSACHUSETTS AND A COMPREHENSIVE REPORT WAS FILED WITH MY AUTOMOBILE INSURANCE COMPANY. I ASSUMED THAT I MAY NOT HAVE PUT THE CAR IN "PARK" SINCE I NEVER SUSPECTED A DEFECT WITH THE GRAND CHEROKEE. AFTER READING THE ARTICLE YESTERDAY IN THE NEWS, I COULD NOT BELIEVE IT WAS SO SIMILAR TO MY EXPERIENCE. IF YOU NEED ADDITIONAL INFORMATION PLEASE CALL OR EMAIL ME. I WILL BE GLAD TO PROVIDE YOU WITH THE VEHICLE ID NUMBER, MY DAUGHTER HAS THE CAR OUT OF STATE, BUT WHEN SHE RETURNS I WILL OBTAIN THE NUMBER AND SEND IT TO YOU.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 4, 2001CT

THE JEEP AUTOMATICALLY SHIFTED TO REVERSE AFTER IT WAS PUT IN PARK AND THE DRIVER WAS OUT OF THE CAR. WE HAD TO CHASE THE VEHICLE, JUMP IN AND STOP IT BEFORE IT WOULD HAVE CRASHED INTO A FENCE AND POSSIBLY GONE ONTO A MAJOR ROAD. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 2, 2001TN

SINCE PURCHASING VEHICLE BRAKE ROTORS HAVE BEEN TURNED TWICE, AND FRONT ROTORS ARE CURRENTLY BEING REPLACED FOR VIBRATION OCCURRING DURING NORMAL BRAKING AT ANY SPEED. DEALERSHIP INFORMED CONSUMER THAT VEHICLE'S HISTORY SHOWS PREVIOUS SERVICE FOR ROTOR PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Seat Belts › Front › RetractorCrash1 injured
Filed Jun 28, 2001WI

I WAS DRIVING NORTHBOUND IN THE 1996 JEEP (A FEDERAL GOVERNMENT VEHICLE) ON A MULTIPLE LANE DIVIDED HIGHWAY (POSTED SPEED LIMIT OF 45 MPH) AND CAME TO A COMPLETE STOP AT AN INTERSECTION FOR A RED LIGHT. MY VEHICLE WAS THE FIRST NORTHBOUND CAR TO STOP AT THE INTERSECTION. I WAS WEARING MY SEAT BELT AND SHOULDER HARNESS WITH MY FOOT ON THE BRAKE WHILE STOPPED HERE. SEVERAL SECONDS LATER, AN INATTENTIVE DRIVER IN A PICKUP TRUCK COLLIDED INTO THE LEFT-REAR PORTION OF MY VEHICLE AT A WITNESS-ESTIMATED SPEED OF ABOUT 30 MPH. FOLLOWING THE IMPACT, THE SHOULDER RESTRAINT SYSTEM DID NOT RESTRAIN MY UPPER BODY. AS A CONSEQUENCE, MY HEAD HIT THE STEERING WHEEL WITH SUFFICENT FORCE TO CAUSE MULTIPLE HEAD AND NECK TRAUMA INCLUDING CONTUSIONS, LACERATIONS, MUSCLE STRAIN, A FRACTURED NASAL BONE AND SEPTUM, A SEVERE HEADACHE, LINGERING PAIN, AND DELAYED VERTIGO. MY INJURIES WOULD HAVE BEEN MUCH MORE SEVERE HAD I BEEN WEARING MY EYEGLASSES OR SUNGLASSES. THE JEEP WAS PROPELLED THROUGH THE CONTROLLED INTERSECTION AND EVENTUALLY CAME TO A STOP IN THE SOUTHBOUND LEFT-HAND TURN LANE; IT DID NOT COLLIDE WITH ANY OTHER OBJECTS. I EXPRESSED MY CONCERNS TO DAIMLER-CHRYSLER OFFICIALS ABOUT THE "APPARENT" FAILURE OF THE SHOULDER RESTRAINT SYSTEM TO PREVENT MY INJURIES AND THEY LAUNCHED AN INVESTIGATION. THEIR FINDINGS WERE THAT "THE SHOULDER RESTRAINT SYSTEM WAS NOT DESIGNED TO RESTRAIN THE DRIVER IN A REAR END COLLISION". IF THIS IS THE CASE AND IF THE SHOULDER RESTRAINT MECHANISM IN THIS JEEP IS THE

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 22, 2001NC

CONSUMER RECEIVED RECALL 00V136000 CONCERNING FRONT BRAKE ROTORS. UPON EXAMINATION BY A PRIVATE MECHANIC, REAR BRAKE ROTORS WERE IN SAME CONDITION AS FRONT BRAKE ROTORS, EXCESSIVELY WORN/WARPED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 20, 2001NY

FUEL PUMP FAILED ON TWO OCCASIONS WHILE DRIVING . FUEL PUMP AND TANK HAVE BEEN REPLACED. MANUFACTURER HAS BEEN NOTIFIED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 15, 2001IA

CONSUMER RECEIVED RECALL NOTIC E 00V136000. WHEN SHE CONTACTED MANUFACTURER AND DEALERSHIP, SERVICE WAS REFUSED BECAUSE HER VEHICLE WAS CLASSIFIED AS SALVAGED. *AK

Tires
Filed Jun 14, 2001GA

COMPLETE BLOWOUT ALONG STRAIGHT PIECE OF HIGHWAY UNDER NORMAL CONDITIONS. LUCKILY I WAS ABLE TO REMAIN IN CONTROLL OF THE VEHICLE, BUT THE BLOWOUT COULD HAVE EASILY CAUSED THE CAR TO GO OUT OF CONTROLL RESULTING IN SERIOUS INJURIES. *AK (DOT NUMBER: MKP9 TIRESIZE: 245/70R15)

TiresCrash
Filed Jun 1, 2001AZ

CONSUMER WAS TRAVELING ABOUT 50MPH ON HIGHWAY AND NOTICED THAT VEHICLE WAS VIBRATING. SHE HEARD A NOISE, AND LOST CONTROL OF VEHICLE AND WENT INTO ANOTHER LANE OF TRAFFIC. WHEN SHE CAME TO A STOP, FRONT RIGHT PASSENGER'S TIRES BLEWOUT. GOODYEAR, WRANGLER GSA, P24570R15.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jun 1, 2001OH

RECEIVED RECALL NOTICE 00V136000. HAD RECALL REPAIRS DONE AFTER TAKING VEHICLE TO DEALERSHIP. ONE MONTH LATER, RECEIVED NOTICE. TOOK VEHICLE TO DEALERSHIP, MECHANIC REPLACED ROTORS. BRAKES WERE OKAY. AT 73,000 MILES HAD TO TAKE IT BACK DUE TO ROTORS SHATTERING WHEN BRAKES WERE APPLIED. INFORMED CERAMIC, AND ROTORS PLACED ON VEHICLE WITH METALLIC PADS. MECHANIC REFUSED TO TURN ROTORS UNLESS PAID FOR. ALSO, DUE TO WEAR AND TEAR ON ROTORS AFTER 8,000 MILES.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed May 29, 2001CT

THE CATALYTIC CONVERTER FAILED AT 47280 MILES. CHRYSLER REFUSED TO COVER THE COMPONENTS BECAUSE THE CAR HAS A SALVAGE TITLE, EVEN THOUGH THE COMPONENT IS STILL UNDER WARRANTED. WHICH IS 8 YEARS/ 80,000 MILES. *AK

Power Train › Automatic TransmissionFire
Filed May 24, 2001VA

THE TRANSMISSION WAS REBUILT IN JAN.2001. ON MAY 4TH, 2001 I TOOK VECHILE TO AMOCCO TRANSMISSION TO GET A DIAGNOSTIC OF THE TRANSMISSION. WAS TOLD THERE WAS A PROBLEM, SINCE MY VECHICLE WAS STILL UNDER WARRANTY, WAS TOLD TO TAKE BACK TO DEALER. JERRY'S LINCLON-JEEP DEALER HAD MY VECHILCE FOR TWO WEEKS AND SAID NOTHING WAS WRONG WITH THE TRANSMISSION, I GAVE THEM AMOCCO'S DIAGNOTIC REPORT. ON 5/20/01 I WAS DRIVING ON RT 81 SOUTH -VA, WHEN I PUT MY JEEP IN TO 4 WHEEL DRIVE, IT STARTED TO BURN, CALLED 911 AND TOLD TO GET OUT OF VECHICLE. THE JEEP THEN PROCEEDED TO CATCH ON FIRE. THE WODDSTOCK,VA FIR DEPARTMENT PUT OUT FIRE. IT WAS TOWED TO THE WOODSTOCK GARAGE(JEEP DEALER). IT IS ESTIMATED TO HAVE ABOUT $7500 WORTH OF DAMAGE. I WAS TOLD BY MY INSURANCE COMPANY IT MIGHT BE TOTALED.. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed May 24, 2001ME

CONSUMER TOOK VEHICLE TO A GARAGE AND HAD FRONT ROTORS REPLACED, SHE LATER RECEIVED RECALL 00V136 AND IS NOW REQUESTING REIMBURSEMENT. *SLC

Steering › Hydraulic Power Assist System
Filed May 23, 2001OR

CONSUMER WAS TRAVELING ABOUT 20MPH ON A SIDE STREET AND HEARD A METAL NOISE. THEN, POWER STEERING WENT OUT. DEALERSHIP WAS AWARE OF PROBLEM.*AK CONSUMER WAS UNABLE TO STEER, CONSUMRE WAS TOLD BY DEALER THAT THIS TYPE OF VEHICLE WHERE THE BRACKETS BOLTS FALL OUT ARE COMMON.*JB

Power Train › Axle AssemblyCrash1 injured
Filed May 4, 2001SC

GREAT WEATHER, SMOOTH ROAD, A BOTTOM OF A HILL, LEFT REAR AXLE BROKE AT 60 MPH CAUSING THE VEHICLE TO SPIN AND THEN ROLL. LEFT REAR WHEEL TOTALLY SEPARATED FROM VEHICLE. VEHICLE WAS A TOTAL LOSS AFTER ROLLING AND LANDING UPSIDE DOWN.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 30, 2001NY

CONSUMER RECEIVED RECAL 00V136000 IN JUL 5, 2000 FOR ROTORS, AND LESS THAN 8,000 MILES THERE WAS A SIGN OF CORRISION ON FRONT ROTORS AGAIN. PLEASE PROVIDE FURTHER INFORMATION.*AK THE ROTORS WERE REPLACED AGAIN BY THE DEALER BECAUSE THE ROTORS WERE EXPOSED TO SOME KIND OF SOLVENT. *YH

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 30, 2001VA

POSSIBLE CHEMICAL IMBALANCE IN THE FUEL TANK MAY HAVE CAUSED SLUDGE IN THE TANK WHICH IN TURNED CAUSED THE FUEL PUMP TO GO BAD ON THREE OCCASION RESULTING IN THE VEHICLE NOT STARTING, THE DEALER REPLACED THE TANK AND THE FUEL PUMP ON NUMEROUS OCCASIONS. NLM

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 26, 2001PA

RECALL 00 V 136 000. REPLACMENT ROTORS HAVE GONE BAD, RESULTING IN EXTENDED STOPPING DISTANCE. *AK

Air Bags › FrontalCrash1 injured
Filed Apr 26, 2001MI

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES. MANUFACTURER WILL BE NOTIFIED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 24, 2001IL

ROTORS REPLACED UNDER RECALL JULY 2000. CURRENTLY, ROTORS NEED REPLACEMENT AGAIN.*AK CONSUMER STATES THE CONDENSOR FOR THE AIR CONDITIONER FAILED. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 23, 2001CA

CONSUMER HAD NOTICED CORROSION ON FRONT BRAKE ROTORS, AND VEHICLE WAS REGISTERED IN CALIFORNIA. CORROSION OF FRONT BRAKES ROTORS WAS CAUSING SHIMMYING IN FRONT END UPON BRAKING. HAS CAUSED VEHICLE TO BE UNBALANCED.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 16, 2001OH

WHILE LOOKING BRAKES OVER NOTICED BACK BRAKE ROTORS WERE RUSTED. *AK CONSUMER STATES ROTORS ON FRONT AND REAR ARE EXTREMELY DEFICIENT, THE FRONT ROTORS HAD A RECALL AND THE BACK ROTORS ARE AS BAD AND AFFECT THE EMERGENCY BRAKES. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 13, 2001VA

WHILE TRAVELING WHEN DEPRESSING BRAKES NOTICED VIBRATION AND PULSATION. TECHNICIAN STATED THAT ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 5, 2001PA

THE VEHICLE WOULD NOT START DUE TO FUEL PUMP FAILURE. THE FUEL TANK WAS ALSO DETERIORATING BECAUSE IT WAS MADE OF PLASTIC. *YH

Power Train › Automatic Transmission
Filed Apr 5, 2001CT

THE TRANSMISSION PROBLEM MAY HAVE EXISTED WHEN WE PURCHASED CAR. BUT BEING THAT IT WAS NEW TO US, WE DID NOT KNOW THE DIFFERENCE BETWEEN A GOOD OR BAD TRANSMISSION. I DID AT FIRST SAY SOMETHING TO THE DEALERSHIP ABOUT THE TRANSMISSION, BUT THEY SAID IT WAS FINE THAT THIS IS HOW IT NORMALLY IS. BUT THE SAME ISSUE THAT I HAVE FELT SINCE DAY NUMBER ONE OF OUR PURCHASE IS EXACTLY WHAT IS WRONG WITH IT TODAY. I HAVE ALSO FOUND OUT FROM SEVERAL DIFFERENT TRANSMISSION SPECIALISTS THAT CHRYLSER JEEPS HAVE AN INHERENT PROBLEM WITH THEIR TRANSMISSIONS. THEY ALL FAIL FOR THE SAME EXACT REASONS. IT IS APPARENTLY AN INHERENT DEFECT IN THE TRANSMISSION.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Apr 4, 2001NH

THE BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, THE CONSUMER REQUESTED REIMBURSEMENT BUT WAS DENIED BECAUSE THE REPAIR ORDER DID NOT SHOW A SEPARATION OF THE ROTOR FROM THE HUB. NLM (SEE ODI #738156 FOR ADDITIONAL COMPLANT).

Tires › Temporary/Emergency Spare Tire
Filed Apr 3, 2001OH

SPARE TIRE IS A 15 INCH TIRE, WHEN NORMAL USED TIRES ARE 16INCH, IT STATES IN OWNERS MANUAL THAT A SMALLER TIRE SHOULD NOT BE USED. DEALERSHIP CONTINUES TO PROVIDE CONSUMER WITH A 15 INCH TIRE. *AK RECALL 98V006 WAS RECEIVED BY CONSUMER WHO TOOK VEHICLE TO DEALER FOR REPAIRS, DEALER STATED RECALL WORK WAS COMPLETE, HOWEVER IN THE FALL OF 2000, CONSUMER WAS ATTEMPTING TO USE SPARE AND NOTICED THAT IT WAS STILL A 15 INCH TIRE, CONSUMER CONTACTED ANOTHER DEALER WHO AGAIN INSTALLED THE WRONG 15 INCH RECALL KIT, NOW CHRYSLER HAS DECIDED INSTEAD TO CERTIFY THE 15 INCH SPARE FOR THE CHEROKEE SPORT TWO WHEEL DRIVE AS A SAFE SPARE FOR THIS VEHICLE, CONSUMER BELIEVES THIS IS STILL UNSAFE AND EVEN THE OWNER'S MANUAL STATES THAT IF ALL TIRES ARE NOT OF THE SAME SIZE AND TYPE, UNPREDICTABLE HANDLING MAY RESULT. *SLC

Tires › Temporary/Emergency Spare Tire
Filed Mar 31, 2001PA

THE TIRE PROVIDED FOR THE SPARE TIRE RECALL IS NOT THE RECOMENDED TIRE SIZE FOR THE VEHICLE. THE OWNERS MANUAL SAYS ONLY THE FACTORY SPECIFIED TIRE CAN GO ON AN ALL TIME FOUR WHEEL DRIVE VEHICLE. HOWEVER JEEP STILL PROVIDED A DIFFERENT TIRE SIZE. IN ADDITION WITH THE LARGER SPARE INSIDE THE REAR COMPARTMENT, YOU CAN NO LONGER USE THE SAFETY NETTING OR THE PRIVACY COVER BECAUSE THE TIRE IS LARGER THAN THE ORIGINAL SPARE. THE SAFETY NETTING IS VERY IMPORTANT IN A CRASH TO KEEP OBJECTS FROM HITTING OCCUPANTS INSIDE. YOU CAN NOW NO LONGER USE THE NETTING. THE MANUFACTURER NEEDS TO PROVIDE THE CORRECT SPARE!!!*AK (TIRESIZE: 245/75-16)( DOT NUMBER: TIRE SIZE: 245/75-16 )

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 28, 2001SC

THR FRONT BRAKE ROTORS FAILED PRIOR TO RECALL NOTICE 00V-136, CONSUMER REQUEST REIMBURSEMENT. NLM

Steering › Steering Wheel/Handle Bar
Filed Mar 23, 2001NH

STEERING WHEEL LOCKS UP WHEN VEHICLE IS BEING TOWED. DEALER HAS BEEN NOTIFIED.*AK *SLC

Suspension › Front
Filed Mar 23, 2001NY

THERE IS AN UNCONTROLLABLE VIBRATION AT 45MPH AND HIGHER. DEALER HAS REPLACED THE STRUTS; HOWEVER, VEHICLE STILL VIBRATES AT HIGHWAY SPEEDS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 23, 2001NY

INTERMITTENTLY ENGINE WILL STALL OUT AND DIE WOTHOUT WARNING.*AK

Power Train › Automatic Transmission
Filed Mar 22, 2001SC

3TH TRANSMISSION IN 2 YEARS--40,000 MILES!!!!

Power Train › Automatic Transmission
Filed Mar 20, 2001SC

WHEN STARTING VEHICLE IT WILL NOT GO IN REVERSE, WHEN DRIVINGAT ANY SPEED IT SOMETIMES WILL NOT CHANGE GEARS, RPMS STAY UP.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 19, 2001IL

CONSUMER TOOK VEHICLE INTO DEALERSHIP TO REPAIR RECALL NOTICE 00V136000. SERVICE WAS PERFORMED ON VEHICLE; HOWEVER, BRAKING DISTANCE HAS INCREASED, BRAKES MAKE NOISE. *AK THE BRAKES FAIL AT NO PARTICULAR SPEED. THEY DON'T FAIL A 100% BUT TAKE TIME TO FUNCTION CORRECTLY. *YH

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 14, 2001WA

FUEL PUMP FAILED /HARD TO START /$800.00 TO REPLACE IS A JOKE PLEASE HELP!!!!!!*AK

Interior Lighting
Filed Mar 14, 2001WA

DASH LIGHT'S BRIGHTEN AND DIM ON THEIR OWN. *AK

Power Train › Driveline › Differential UnitFire
Filed Mar 13, 2001CA

WHILE TRAVELING 60MPH HEARD A NOISE. NOTICED SMOKE IN REAR MIRROR. TRIED GETTING OFF FREEWAY BESIDE RAMP. PARKED VEHICLE. VEHICLE CAUGHT ON FIRE. TOWED TO DEALER. INFORMED REAR DIFFERENTIAL HAD GOTTEN HOT WHICH CAUSED FIRE. HAD BEEN TO DEALERSHIP SEVERAL TIMES COMPLAINING ABOUT DIFFERENTIAL.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 12, 2001MI

PRIOR TO RECALL NOTIFICATION #879 CONSUMER WAS HAVING PROBLEMS WITH THE VEHICLE PULLING TO THE LEFT OR THE VEHICLE WOULD SHAKE WHEN APPLYING THE BRAKES, ROTORS AND PADS WERE REPLACED, MECHANIC TOOK VEHICLE FOR TEST DRIVE AND AFTER DRIVNG FOR A FEW MILES AND RETURNED THE ROTORS WERE BURNED OUT AND SO DEALERSHIP REPLACED ROTORS AGAIN EACH TIME CONSUMER WOULD GO IN WITH SAME PROBLEM ROTORS WOULD BE WARPED, CONSUMER WAS ADVISED WHEN ROTORS WERE BE CHANGED THAT THE WHEEL HUB WAS DAMAGED AND THAT HE WOULD BE RESPONSIBLE SINCE IT LOOKED LIKE THE DAMAGED WAS CAUSED BY HIM, CONSUMER WAS DENIED REIMBURSEMENT FROM MANUFACTURER STATING THAT HIS SITUATION DID NOT FIT THE CRITERIA UNDER THE RECALL, BECAUSE THE INFORMATION THAT WAS SUBMITTED DID NOT SHOW A SEPARATION OF THE ROTOR FROM THE HUB, OR CORROSION. *JB

Steering › Linkages › Arm › Idler and Attachment
Filed Mar 8, 2001IN

CONSUMER WAS TRAVELING ABOUT 55-60MPH WITH HER 4 YEAR OLD CHILD AND LOST POWER STEERING AND COOLING FAN. CONSUMER HAD TO USE ALL WEIGHT TO GET VEHICLE OFF HIGHWAY. PROBLEM WAS IDLER PULLEY BROKE. MECHANIC CALLED IT ALTERNATOR BRACKET IDLER PART #53008443. CHRYLSER DIDN'T SEEM TO BE CONCERNED, ONLY SAID THEY COULDN'T COVER IT, OUT OF WARRANTY. *AK *SLC

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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