2022 Jeep Grand Cherokee L

Routine

Owners filed 78 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 4 times.

Not among the Jeep Grand Cherokee L years to avoid. Which Jeep Grand Cherokee L years to avoid →

Most common 2022 Jeep Grand Cherokee L problems

22 of the 78 complaints (28%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System22
000
Forward Collision Avoidance › Warnings · automatic emergency braking10
000
Unknown or Other8
000
Suspension6
000
Service Brakes · brakes4
000
Power Train · transmission4
000
Air Bags · airbags4
202
Seats3
000
Forward Collision Avoidance › Automatic Emergency Braking · automatic emergency braking3
000
Engine3
000

4 safety recalls

Part 573 reports
Suspension › Rear › Springs › Coil Springs26V562000
Filed Sep 1, 2026328,381 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy. Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Suspension › Rear › Springs › Coil Springs26V051000
Filed Jan 29, 202680,620 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk. Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy. Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Equipment › Electrical › Infotainment › Video (touch)screen/Monitor/Unit25V083000
Filed Feb 13, 2025133 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

Remedy. Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

Air Bags › Side/Window24V897000
Filed Nov 27, 202414 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk. An air bag that does not deploy during a crash increases the risk of injury.

Remedy. Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
Suspension
Filed Oct 29, 2026NY

I am filing this complaint regarding my Jeep Grand Cherokee L and Safety Recall 89D, involving the rear coil springs. My husband and I purchased this vehicle on August 10, 2025. We have two young children, ages 3 and 1, and purchased this SUV because we wanted a safe, reliable vehicle for our family. I recently received a recall notice informing me that the rear coil springs may not have been installed correctly and could detach while driving, increasing the risk of a crash. The notice also states that there is currently no repair available. Although my vehicle has not experienced a confirmed suspension failure, I am extremely concerned about what could happen if it does. What if a spring detaches while I am driving with my children? What if it causes an accident that seriously injures or kills someone? I understand that recalls happen, but I do not understand how families are expected to continue using these vehicles without a repair or clear guidance about the risks. I am requesting that NHTSA review the handling of this recall, the lack of an available remedy, and whether Jeep should be required to provide additional safety guidance or interim protections for affected owners. My family relies on this vehicle for daily transportation. I should not have to wait for an accident or injury before these concerns are addressed.

Suspension
Filed Oct 29, 2026SD

I own a 2022 Jeep Grand Cherokee L. My vehicle was previously repaired under FCA Safety Recall 64A / NHTSA Recall 23V-413 for the rear coil springs on July 14, 2023, at approximately 32,792 miles. The vehicle is now affected by another rear coil spring safety recall, FCA Campaign 89D. This recall involves the same safety concern involving rear coil springs potentially being improperly installed and detaching from the vehicle while driving. I brought the vehicle to Billion Motors in Sioux Falls, South Dakota, on September 29, 2026, at approximately 130,321 miles because I was experiencing loud clunking, shaking, and severe vibration. The dealership documented: “PER STELLANTIS, REMEDY IS NOT CURRENTLY AVAILABLE. FCA US WILL CONTACT BY MAIL WHEN REMEDY IS AVAILABLE.” I am extremely concerned because this vehicle already received the previous recall repair for this same rear coil spring issue, and I am now being told that the vehicle is again affected and there is currently no remedy available. A rear coil spring detaching while driving could create a road hazard and increase the risk of a crash. I am continuing to experience suspension-related symptoms while there is no available repair. I have contacted FCA/Stellantis regarding this issue and requested assistance, including review for repurchase of the vehicle. I am filing this complaint so NHTSA is aware that my vehicle received the prior recall repair, is now affected by another recall involving the same safety condition, is

Forward Collision Avoidance › Warnings
Filed Oct 9, 2026NJ

The radio has been replaced 3 times by the jeep dealer. The issue is over the air updates of the uconnect radio system fail and put the radio in Italian language disable foward collision safety features and other car features that I paid for need to also be enabled by the dealer that the dealer can only activate due to Stella’s firewall issue that prevents people to work on their own cars and require the dealership software to fix. The radio replacement does not fix issue even though they replace 3 times. They don’t actually have a fix and they are just putting band-aid on the problem. The update they send to the radio over the air corrupts the cars options.

Suspension
Filed Oct 6, 2026NJ

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was unavailable. The dealer was contacted by phone, and the contact was informed that the parts were unavailable. The manufacturer was contacted by phone.

Suspension
Filed Sep 30, 2026FL

I am filing this complaint regarding my 2022 Jeep Grand Cherokee and safety recall 89D (NHTSA Campaign 26V562000). My vehicle is currently experiencing abnormal driving behavior that has caused me to have a legitimate safety concern regarding the vehicle’s suspension. The vehicle does not drive normally, and I am concerned that the condition may be related to the component addressed by recall 89D. I have contacted both the dealership and the manufacturer’s recall/customer assistance department multiple times seeking to have the vehicle properly diagnosed and to determine whether it is safe to operate while the recall remedy remains unavailable. Initially, I was advised that I could take the vehicle to a Jeep dealership to have the condition diagnosed and that the recall department could provide rental assistance because the vehicle was not driving normally. I subsequently received different information stating that rental expenses could only potentially be reimbursed if the vehicle was taken to a Jeep dealership for an alternative repair while waiting for the recall remedy. I am concerned because I have received inconsistent information regarding: 1. Whether the vehicle can or should be driven while experiencing the reported condition; 2. Whether the dealership will diagnose the vehicle to determine whether the current condition is related to recall 89D; 3. What interim repair or inspection is appropriate while the official recall remedy is unavailable; 4. Whether transportat

Forward Collision Avoidance › Warnings
Filed Sep 28, 2026FL

Pedestrian Alert/Forward Collision light warning always on after over the air update. Manufacturer removed option in settings to disable this feature and warning light has been on since this over the air update. Dealer has attempted repair however fix only works for a few weeks and then reverts. Over the air update also disabled paddle shifters, caused language on vehicle to switch to italian, and changed units of measure for speed and tire pressure. This is a blatant safety issue as it is not apparent to driver that speed settings have changed. The inoperable forward Collision system risks the public and passengers safety. The fix provided by manufacturer is temporary and does not resolve the issue.

Unknown or Other
Filed Sep 16, 2026FL

Car is rocking and popping in rear only. Jeep requests I drive car to dealership and pay for diagnostic of vehicle although displaying all signs of recall.

Air BagsCrash2 injured
Filed Sep 10, 202639,800 milesTX

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, another vehicle struck the rear of the vehicle at approximately 70 MPH. The auxiliary warning lights were illuminated. The contact stated that none of the air bags were deployed during the crash. The contact expected the air bags to deploy and was concerned that they failed to do so. The contact and his daughter both sustained injuries as a result of the crash. The contact reported neck whiplash, cervical and lumbar neuropathy, sciatica, herniated discs at L4-L5, drop foot, several contusions, rib injuries from the seatbelt, and injuries to the left hand, thumb, and wrist after the contact's daughter's hand was forced into the dashboard. The contact also received 14 stitches near the left eye and was placed in a wheelchair. The contact stated that surgery was recommended for his neck and lower back and that he and his daughter received physical therapy and chiropractic treatment. Following the crash, the contact also experienced additional vehicle issues, including the rearview camera that was intermittently darkened, an auxiliary battery that was not functioning, and an abnormal smell resembling gear oil and electrical burning. The vehicle was taken to a dealer and the vehicle was diagnosed however, the diagnosis was unknown. The failure mileage was approximately 39,800.

Electrical System
Filed Sep 9, 2026MI

Hard shifting occurred. Then service 4WD light came on dash. After an oil change, the light went away, but the hard shifting is still there. An independent dealer replaced my transfer case as well as completed an update to the transmission. The hard shifting came back even worse, with almost every gear. Took to a Dodge/Ram/Jeep dealership who completed a TSB 21-015-23. Their next recommendation is to replace the valve body and if that doesn’t fix it, then replace the transmission. They stated this recommendation came directly from Stillentis. Since this is a known issue from Stillantis, they should be issuing a recall immediately. Failure of the transmission can cause sudden power loss, unpredictable acceleration, stalling, and fire hazards. These things can in turn cause accidents and safety hazards.

Seats
Filed Aug 15, 2026DE

Passenger seat lumbar air bag randomly over inflates and doesn't deflate to the point where the seat in not usable. This caused pieces in the rear of the passenger seat to bow out and push the plastic cover off, touching rear seat which holds a car seat for a 2 year old. This puts the passenger and rear seat passenger at risk along with possibly all passengers. This has been brought to a Jeep dealership and they left it inflated for now. They gave an invoice for 2 parts, the module and back cover. I was told it shouldn't inflate more and when I asked, was told it probably won't explode but I may want to move the car seat over.

Electrical System
Filed Aug 5, 2026IA

Forward Collision Warning has been disabled since a forced OTA software update in August of 2024. Jeep has issued a STAR report to their dealers (S248A000013). Jeep acknowledges it is an issue, but fails to cover the remedy. Dealer wants $200+ to diagnose plus the cost of the software refresh. The system forces you to take the software update, removes a key safety feature, and then Jeep wants you to pay to restore it. This is a major issue with this model covered in the forums and should be addressed via recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Forward Collision Avoidance › Warnings
Filed Jul 31, 2026OH

The initial safety issue began with the rear-view camera going blank and the Uconnect 5 screen freezing while the vehicle was operating in reverse. My vehicle's service record indicates that Safety Recall 24V-436 / FCA Campaign 79B was marked as "Completed" in the FCA system on June 19, 2024—even though the official recall was not initiated until around June 25, 2024, and no physical software update was performed at that time. To resolve the recall, I took my 2022 Jeep Grand Cherokee L to Performance Chrysler Dodge Jeep Ram in Delaware, Ohio, where technicians updated the software to version FCA-MY24.U33.43-PROD. Immediately following this dealer update, several core vehicle and safety functions failed: Forward Collision Warning (FCW): The FCW system automatically turned off, and the option to re-enable it completely disappeared from the vehicle settings menu. Vehicle Safety & Operational Controls: Automatic speed-sensitive door locking and paddle shifter functionality were completely disabled. I returned the vehicle to the dealer, where technicians reflashed the software to restore the user configuration options and re-enable FCW. However, the Uconnect system remains dangerously buggy: Active Safety Alerts: The amber FCW OFF light illuminates continuously and gets stuck on. While ADAS features appear partially operational, the constant amber warning obscures real-time system failure notifications. Backup Camera & System Latency: The Uconnect system routinely freezes, introdu

Back Over Prevention › Sensing System › Camera
Filed Jul 27, 2026WV

The dealership performed the backup camera safety recall (Jeep Recall 66B / NHTSA Campaign 24V436000), but the safety defect returned. The dealership is now refusing to re-repair the vehicle, falsely claiming the recall warranty has expired. The backup camera screen is blue and says camera is not available.

Service Brakes
Filed Jul 22, 2026UT

This model of Jeep has a documented history of having software problems that occur resulting in huge safety issues. I am filing this report because Jeep has not successfully solved this issue leading to regular ongoing safety concerns. Jeep themselves have issued several STAR reports on this, and a simple internet search will show thousands upon thousands of posts of owners with recurring issues. The specific safety concerns regarding seat positioning while moving, language change of instrumentation and critical alarms, metric changes to critical items like speed, and failure of front collision sensors. The issue begins with the driver seat changing its position while driving. While driving the seat will suddenly recline almost to a lay down position which is a safety risk. After some time fighting this, the car will eventually have a computer issue where the language changes to Italian, and cause the front collision sensors to be disabled. There is actually no issue with the sensors, it’s a software glitch that causes the sensors to be deactivated. In order to fix the issue, the car has to be taken to the dealership for several software updates and reconfiguration, resulting in cost to owners. Extended warranties do not cover software. The issue will then recur, sometimes within as little as a week, others after a few months. Researching forums, it appears this may be related to some OTA software update, but that hasn’t been confirmed as far as I can tell. This is a safety c

Electrical System
Filed Jul 6, 2026MD

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did

Unknown or Other
Filed Jul 4, 2026CA

The original engine mounts are causing the engine to have a loud knocking sound at idle. Jeep is aware of the bad engine mounts and issued technical service bulletin #09-015-22. The CDJR dealer confirmed the engine mounts need to be replaced and it is a known problem. The 3 year/36,000 mile warranty just expired and they refused to replace the mounts under the powertrain warranty. Bad engine mounts are a safety concern because they allow excessive engine movement, which can damage steering, drivetrain, fuel, cooling, and electrical components, potentially leading to loss of vehicle control or a breakdown. If a mount fails completely, the engine can shift enough to affect shifting, steering, or throttle operation, increasing the risk of a crash.

Seat Belts
Filed Jun 25, 2026IA

Retractable seatbelt is no longer working. The vehicle is currently at the dealership for repairs. There is only 32,000 miles on this vehicle. The seatbelt no longer retracts; therefore, if an accident occurred a personal injury would very likely result. Yes, the dealership has confirmed the seatbelt is no longer retracting. There haven't been any warning lights or messages. An extended warranty has been bought through Korner Stone. Korner Stone will not cover the repair/replacement of the unit even though seatbelts and air bags are safety components of the vehicle, and the warranty is supposed to be bumper to bumper. (The clause is written in their fine print of their contract. If the unit fails, they are not responsible.)

Forward Collision Avoidance › Warnings
Filed Jun 1, 2026NC

There was a previous recall for camera system that was fixed using a OTA over the air update per JEEP. This update introduced new problems It disabled the forward collision detection and disabled paddle shifting and other safety features which should also be issued as a RECALL because the dealer is not reputable to this on their own. The fix that they did requires customer to come in and have more work done at their expense and they pretend they didn't cause it but clearly this is a major problem across their whole line of Cars.

Electrical System
Filed Jun 1, 2026IL

My 4WD service light keep coming on

Electrical System
Filed May 25, 2026SC

My 2022 Jeep Grand Cherokee L experienced a sudden, simultaneous failure of multiple electrical, safety, and driver-assistance systems. Without warning, the instrument cluster illuminated a yellow warning light indicating that the Forward Collision Warning (FCW) system was disabled and unavailable. Concurrently, the steering wheel paddle shifters completely stopped functioning, and the vehicle randomly reset its primary language setting to Italian reverted its system units to Metric and Celsius. Furthermore, critical user customization options in the Uconnect 5 infotainment system—specifically the auto-folding side mirrors option, automatic door locking preferences, and passenger seat controls—completely disappeared from the settings menus.

Power Train
Filed May 13, 2026WV

Issue regarding Service 4wd light coming on. This is a known issue and is there is a Technical Service Bulletin but no recall. This is a safety hazard and needs to be addressed as a recall. This is a manufacturer issue. It causes the 4wd system to not work properly and driving in rain snow is a safety hazard.

Unknown or Other
Filed May 13, 2026VA

There is an issue with my infotainment screen that has been occurring for the past 3 years. There seems to be something wrong with the software. My screen goes completely black a few times a day while driving and then comes back on or it freezes. Automatic updates when the truck does a software update, it never corrects this issue. The Cherokee L was not included on the recall list but there is definitely a problem.

Forward Collision Avoidance › Warnings
Filed Apr 28, 2026PA

What component or system failed or malfunctioned, and is it available for inspection upon request? -Forward collision system light on dash is illuminated, automatic locks do not engage after vehicle is in motion, paddle shifters do not work. All displays switched to Italian & from standard measurements to metric How was your safety or the safety of others put at risk? -Forward collision sensors appear to not work as well as doors do not automatically lock as they should. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes, my dealership is aware of this issue and referenced service bulletin S2108000249, this did "fix" these issues temporarily, however a week later this issues happened again. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -No

Unknown or Other
Filed Apr 28, 2026PA

There is a continual problem with this car. Randomly, about every 1-2 weeks, my entire infotainment center, customer settings, and seat preferences will reset to Italian and the metric system. When this happens, the front collision warning system turns off. The radio screen also begins to flash on and off, where I cannot use the backup camera and audio cuts out. I have had it to my local Jeep dealership about 6 times now, and they are able to reset the system but the problem comes back. I had it there earlier in the week and the technician told me that there is no permanent fix, and that I will be coming back routinely because I am not the only one with this issue.

Electrical System
Filed Apr 20, 2026NY

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did

Structure › Body
Filed Apr 19, 2026AK

My front windshield has been replaced 2 times now due to significant cracks starting at the bottom seal of the windshield. These cracks were NOT due to rock chip, they started in the exact same spot both times creating the exact horseshoe type crack from the bottom and went stair to the top of the windshield. These cracks have continued to develop around the entire seal of the windshield including the bottom , sides and top of the glass. These cracks sever cracking is an extreme safety hazard, leaving very poor visibility. I have also witnessed 2 other jeeps in my small town with identical horseshoe cracking that started in the identical place mine did, both were the same year, make and model jeep. The windshields are horrendously expensive and I can’t afford to replace it again, this leaves me with extremely poor visibility making this very unsafe. Come on jeep recall the windshields, this is unfair and unsafe and this is making you responsible for potential accidents. I see a lot of lawsuits coming your way for negligence in taking responsibility for the rightful recall that needs to happen.

Air Bags
Filed Apr 14, 202673,945 milesMN

The contact owns a 2022 Jeep Grand Cherokee L. While driving approximately 40 MPH, the air bag, ABS, parking brake, check engine, seat belt, and collision warning lights illuminated. Additionally, the messages "START/STOP not ready," "ACC Disabled", "Cruise Control”, “Service Air Bags System", "Blind Spot Alert Off", and "Service ESC" were displayed. The vehicle was taken to an auto parts store, where a handheld diagnostic machine retrieved DTC: U0140. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,945.

Service Brakes
Filed Mar 20, 2026NJ

Re: 2022 Jeep Grand Cherokee L Summit AWD, Vin [XXX] A Known COMMON Jeep Uconnect problem identified by Jeep Case No. XXX Rev.B, Feb. 2023. Problem: with the UConnect 5 system, that on an update the language became Italian ( I wa able to change back to English) and many user controllable functions become inoperative, ie. which I cannot change the settings unless the Dealer reflashes the UConnect's User Controllabe interface. What is very concerning is the loss of Automatic Emergency Breaking (AEB), it is permanently turned "OFF" in yellow, meaning there is no fault with the AEB. I believe the loss of a major Safety System (AEB) is cause to Warrant a Safety Recall. Jeep Customer Care said I will have to pay for the reflash because I am no longer under warranty. This Case XXX Rev. B was identified when my 2022 Jeep Grand Cherrokee L was under warranty. Please Help by making this a RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes, Hydraulic
Filed Mar 4, 202662,000 milesIL

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while coming to a stop, the brake pedal became inoperable, with the ABS warning light illuminated. The contact stated that the brake pedal was forcefully depressed to stop the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 62,000.

Unknown or Other
Filed Feb 19, 2026WI

Touch screen display "blacks" out. Screen goes completely blank for a few moments then returns to normal. Has been ongoing for a few years but dealership can't find anything wrong. Now it happened while I reversing so I couldn't use/see back up camera angle. Other similar jeep models made the recall but not mine.

Power Train
Filed Feb 12, 2026MS

When driveing the jeep it just stop pulling,just driveing in traffic I'm so scared we gonna get Hurt or killed,drove jeep to my daughter house,spent the night next morning getting ready to leave truck wouldn't move,suspension just popped so loud,we kept twisting the button to neutral to drive,before the jeep will move again got on the highway going down highway jeep stop pulling again I just bought this truck in December of 2025,taken it to Parker McGill in starkville twice,they can't find nothing wrong when traveling.and the truck go over 6000rpm will not move,this dangerous on the highway,for my family,im really scared,this is a safety issue,

Power Train
Filed Feb 12, 2026MS

To whom it concern,I bought this jeep grand cherokee overland in December of 2025,for mandal Buick-gmc 11290 mandal pkwy D'lberville,ms 39540,so I drove the jeep to my son house on the way there it just stop pulling going down the highway, we made it back to our daughter house Sunday night,monday morning we got ready to come home to stakville jeep wouldn't move suspension on the back just popping,rpm up to 6000 twisting button from neutral to drive finally got truck to move and we made it home took truck to Parker McGill thes did diagnostic test found nothing,I pick my truck up,Friday pick grandbaby fron school,in traffic truck stop pulling again wouldn't move,twisted button from neutral to drive,finally got truck to move took it back to Parker McGill february 2,2026 this is very unsafety,I'm afraid me and my family is going to get hurt or killed in an accident,this truck is shutting down in traffic on the highway,at 22 miles per hour the rpm went up to 6000,truck wouldn't move,this is a safety hazzard,and I'm really scared with this truck itjust stop while we driveing down the highway God be the glory for keeping us safe thanks for letting me do this report God Bless [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 11, 2026CT

Forward collision warning system not working. Light on dashboard says system disabled. Paddle shifters also disabled. Temperature readings in metrics and language keeps changing. This is available for inspection if needed. We bought this car because of the collision warning and braking system safety features and none of them work. This puts our safety at risk. The dealer has updated the system but unfortunately it was only a temporary fix. The jeep dealer confirmed the issue and states there is no permanent fix for the issues. It first appeared in July and has been ongoing.

Electrical System
Filed Jan 30, 2026MA

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer twice, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

Forward Collision Avoidance › Warnings
Filed Jan 23, 2026MN

Forward Collision Warning (FCW) light will not turn off. System has been reset per Star online publication S2108000249 (Misc Functions and run the “Customer Programable Feature Configuration”). System showing temperature in Celsius, tire pressure in kpa, speedometer in KMH, language in Italian. Previously saved settings not saved.

Air BagsCrash
Filed Jan 20, 2026OH

On Friday, January 16, 2026, I was involved in a head-on collision. During the accident, the airbags did not deploy, and the seatbelt failed to lock, which resulted in me not being properly restrained. As a result, I suffered a mild concussion along with significant bruising. In addition to this serious safety concern, we have made numerous complaints regarding ongoing electrical issues with the vehicle. These include the screens frequently changing languages and measurement units, blacking out entirely, or becoming unresponsive. The paddle shifters have also never functioned properly, despite the vehicle being serviced multiple times for this issue. What is especially concerning is that these same problems are widely reported by other Jeep owners online, yet they continue to go uninvestigated and unresolved. Given the safety implications, these issues warrant immediate attention.

Engine
Filed Jan 7, 2026NC

There is an “thumping” noise in my dash of my vehicle, as well as a rocking sensation after coming to a stop. I took it to the dealership where they replicated it and determined it to be motor mounts that had failed. It is available if it needs to be inspected by a jeep field inspector. As those motor mounts get worse it could cause major safety issues for motorists I am around at the time of failure and myself alike. No warning lights have came on stating there is an issue.

Forward Collision Avoidance › Warnings
Filed Dec 30, 2025AR

In November 2024, Jeep applied an over-the-air software update to my Jeep Grand Cherokee L without my request. Immediately after the update, the forward collision warning system malfunctioned and warning indicators appeared. At the same time, multiple electronic body control and safety-related functions changed or stopped working, including the automatic door locks and several vehicle settings resetting (language, units, and driver-assist preferences). The affected systems are electronic safety and body control components and are available for inspection. The malfunction of the forward collision warning system puts vehicle occupants and others at risk because the vehicle may fail to provide collision alerts intended to help prevent or reduce the severity of a crash. There was no crash, damage, or hardware failure before or after the update. The vehicle operated normally prior to the software update. These problems have continued without interruption for more than 13 months and have not corrected themselves. The issue has not been confirmed by a dealer because Jeep Customer Care has required a paid dealership diagnosis before escalating or correcting a problem caused by its own software update. The vehicle has not been inspected by the manufacturer or any third party. Warning lights and messages related to the forward collision warning system first appeared immediately following the November 2024 update. Jeep/Stellantis has acknowledged similar over-the-air software-related is

Electrical System
Filed Dec 30, 2025CO

First vehicle start of the day. Fcw off light on paddle shifters inop, all nomenclature on ipc and radio in Italian language ,all temp readings in celcius.Celsius. Happens on every vehicle key cycle.

Electrical System
Filed Dec 21, 2025OH

Randomly, and without warning, the instruments, gauges, and displays will switch into a language I do not speak or understand (Italian). Coinciding with the switch to Italian language, cluster and radio display settings revert back to default settings, auto door locks and paddle shifter becomes inoperative (with no menu to enable), pedestrian emergency brake (peb) lamp or forward collision warning (fcw) lamp turns on with no way to disable, units of measurement including speed, temperature, etc. all change, and many other random settings change as well. ***This is clearly a dangerous situation because of all the functions and gauges that change, and the fact it is difficult if not impossible to recover from this due to the language of the setting menus, and the complexity of discovering and navigating through all these changes. I have taken it to the dealer, and they say there is nothing they can do and to wait for a possible software update, but none has come and it has been over a year. When this happens, even if one is able to wade through all the settings menus and change setting back, some items cannot be reset (like the FCA off lamp). According to various Jeep owner forums, some dealers have been able to reset something and temporarily correct the issue, but they charge for this service, and the issue returns randomly again. Here is an example forum discussion, indicating many if not all vehicles are affected: [XXX] Many people on the forum believe this issue did not st

Suspension
Filed Dec 19, 2025NY

I am US military stationed in Belgium. There are several Jeep dealerships within a 100 mile radius, but none of them will remedy the recalls on my 2022 Jeep Grand Cherokee L. VIN: [XXX] Recall #1: Summary An incorrectly installed rear coil spring may detach from the vehicle while driving. Safety Risk Rear coil springs that detach from the vehicle while driving may result in a hazard to operators and occupants of other vehicles which can cause such vehicles to crash without prior warning and/or may result in injury to vulnerable road users. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, repair the rear coil spring assembly. Recall #2: Summary A damaged pinch bolt may break and result in the loss of clamp load between the UCA ball joint and the knuckle. Safety Risk A loss of clamp load may result in the UCA separating from the knuckle and the wheel falling outboard, which can cause a vehicle crash without prior warning. Remedy FCA US will conduct a voluntary safety recall to replace the UCA pinch bolts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Nov 23, 2025OH

What component or system failed or malfunctioned? Electrical system: infotainment display module, BCM, passive entry antenna, ignition/start system, and electronic power steering. Vehicle available for inspection. How was safety put at risk? The vehicle locked my children inside and would not start, requiring assistance to open it. The power steering failed for several hours, leaving the car unsafe to drive. Ongoing electrical instability creates unpredictable loss of critical functions. Has the problem been reproduced or confirmed by a dealer? Some issues were confirmed by the dealer (screen blanking, key fob failure, antenna fault, software issues). Others, including the power steering failure and lock-in incident, were not reproduced but were documented and acknowledged. Has the vehicle or component been inspected? Yes. The Jeep dealership has inspected the vehicle multiple times, performed software updates, antenna replacement, PCM updates, and a steering update. They provided history and advised contacting Jeep Cares. Warning lamps, messages, or symptoms prior to failure? Yes. Screen blanking, random language/time changes, stop/start light not working, key fob failure, vehicle not starting, and power steering not activating. Issues began in 2023 and have recurred through early 2025.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Nov 19, 2025OH

Recurring sudden loss of power steering assistance combined with simultaneous disablement of Electronic Stability Control (ESC), Automatic Emergency Braking (AEB), Active Lane Management, and Blind Spot Monitoring. Multiple separate occurrences with photographic/video evidence over the past few years, including total loss of power steering on November 9, 2025. Serious safety defect with children in the vehicle. Requesting immediate investigation. Vehicle is currently at dealership. Will provide photos of latest occurrence. Scan of vehicle system shows multiple stores codes of steering failure. More photos of previous occurrence are available upon request.

Engine
Filed Nov 13, 2025CA

We noticed the "battery" indicator light was lit, so we changed the battery. That addressed the light, but soon it lit up again, followed by an overheated engine warning so we stopped and called for a tow to Puente Hills Jeep. We were informed it was a pulley so it was replaced along with the serpentine belt. Soon after receiving the vehicle, it started smoking, and it appeared it was catching fire so we had it towed to the dealer for the second time in one week. We've been informed it's the air conditioner compressor and it will be replaced. The concern is that we're dealing with this so soon after the basic warranty period has expired.

Power Train
Filed Nov 10, 2025PA

Egr is making the check engine light go on. There wasn’t a recall for my vin listed. I don’t know if they fixed it and it happened again or if the never fixed it and said they did or if my car wasn’t identified in the recall.

Forward Collision Avoidance › Warnings
Filed Oct 27, 2025CO

When powered up, the car's entertainment/control system switched to Italian and metric units. In addition, the Forward Collision Warning indicator lights up as disabled even though it's configured on. Unknown whether it's really on or off but if it's off, then this safety feature has become unavailable. This happened in April of this year and I had to take it to the dealership to get it reset for $250. The exact same thing has happened again--the unit has become unconfigured in Italian and metric mode and the forward collission warning disabled is again present.

Electrical System
Filed Oct 6, 2025NJ

On multiple occasions, vehicle screen just go blank, backup camera won’t work, do locks do not work, and forward collision detection not working for a year now after last forced over the air update for Uconnect system. Car has been to dealer multiple times and still no fix for it. Also 4wd system not working properly and vehicle pulls to side even tho alignment is set to factory specs. Also the driver seat module melted and dealer can’t figure out why and wasn’t covered under any type of warrenty

Engine
Filed Oct 6, 202595,000 milesKY

The contact owns a 2022 Jeep Grand Cherokee L. The contact stated that while his wife was driving approximately 55 MPH, the check engine warning light started flashing. The engine was misfiring, and the vehicle lost motive power. The vehicle was taken to the local dealer, where it was diagnosed with a misfire in cylinder #5; and two cam shafts were replaced. The contact stated that the metal cam shafts were worn. The dealer expressed that the metal used in manufacturing the cam shafts was too soft. The vehicle was repaired, but the failure recurred. After reversing from the driveway, the check engine warning light illuminated and started flashing. The vehicle lost motive power and stalled. The contact was able to pull over in the driveway. The vehicle failed to move. The manufacturer was not contacted. The failure mileage was approximately 95,000. The VIN was not available.

Electrical System
Filed Sep 20, 2025NV

Passenger lumbar support bladder bags blow up in their own causing seat leather to stretch and seat back to pop off. Took to dealership, the whole fuse and/or electrical panel related to passenger seat controls is faulty. This is the second time this has happened to my jeep.

Unknown or Other
Filed Sep 10, 2025UT

There is an issue with the sensors. While driving for no reason it will break. It’s done it multiple times. While turning left. The sensors have stopped me in front of oncoming traffic. And won’t allow me to proceed forward. There is also an issue while trying to back out of parking spots. There will be nothing behind me. But it will break and not allow me to leave. This is very concerning. I am afraid to drive my vehicle. I’ve taken it into the dealership and they weren’t able to fix it.

Complaints 1-50 of 78, newest first, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
202625300Routine
202540200Routine
202442800Routine
202396620Routine
2022 — this page78400Routine
202196410Routine

Compare every Grand Cherokee L year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 1, 2026. Source: NHTSA Office of Defects Investigation.