2025 Jeep Grand Cherokee 4Xe

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 1 time.

Most common 2025 Jeep Grand Cherokee 4Xe problems

1 of the 2 complaints (50%) are about the engine.

ComponentReportsCrashesFiresInjuries
Service Brakes · brakes1
000
Engine1
010

1 safety recall

Part 573 reports
Engine25V766000
Filed Nov 6, 2025117,904 vehiclesChrysler (FCA US, LLC)

Defect. Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Risk. A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy. Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

All 1 campaign on file, newest first.

What owners reported

Newest filings
EngineFire
Filed Sep 25, 20255,000 milesOH

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was being emitted from under the driver's side wheel well and from under the hood on the driver's side. The contact stated that her husband had not observed any warning or indication when he had parked the vehicle that it was overheating. The contact stated that he had opened the driver's side front door to retrieve personal items, and then the vehicle burst into flames on the driver's side front. The contact stated that the fire department had been called and used a chemical foam to extinguish the fire. The vehicle was towed to an impound lot and had not been repaired. The manufacturer was informed of the failure and requested that the contact leave the vehicle at the impound lot and that they would send an investigator to examine the vehicle. The failure mileage was approximately 5,000.

Service Brakes
Filed Jan 24, 2025CA

Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.

All 2 complaints, reproduced as filed.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
2025 — this page2110Routine
202423220Routine
202397330Routine
20221481200Routine

Compare every Grand Cherokee 4Xe year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 6, 2025. Source: NHTSA Office of Defects Investigation.