2018 Jeep Compass complaints

My vehicle turns off while at a complete stop. The light can turn green and the car would just shut off. No warning lights are on the dashboard.

The contact owns a 2018 Jeep Compass. The contact stated that while his wife was merging onto the highway at approximately 45 MPH, the vehicle stalled. The contact stated that his wife stopped depressing the accelerator pedal and the vehicle restarted. The contact stated no warning light was illuminated. The contact's wife was able to safely exit the highway however, the vehicle would not accelerate properly and exceeded 30 MPH. The contact's wife drove to an auto parts store and added two quarts of oil to the engine. The vehicle began to operate correctly. The contact drove the vehicle to a dealer where the vehicle was diagnosed but no failure was found. The vehicle was not repaired and the contact's wife continued to use the vehicle. The failure recurred while the contact's wife was driving approximately 30 MPH. The vehicle stalled and the contact's wife was rear-ended. There was minimal damage to the rear bumper. There were no injuries sustained. The vehicle was returned to the same dealer and an oil consumption test was performed and it was determined that the oil consumption was normal. The vehicle was not repaired. The contact stated that the vehicle was still consuming oil. The manufacturer had been informed of the failure. The failure mileage was approximately 30,000.

The car stalls when slowing down to approach stop signs and intersections, and the power steering is lost causing a dangerous situation. One instance it stalled while driving on a highway at 55 mph which was frightening! Luckily I was able to glide off to the shoulder without causing an accident. The start/stop notification showed on my dash, advising me to restart the vehicle. I had to put the gear back into park and try to restart. It took a couple of tries to restart the vehicle.

Radio,navigation, backup camera touch screen is not working properly and sometimes changes settings, views and stations on its own. When using backup camera this creates a dangerous situation. Radio station changes can be a distraction situation while driving.

I purchased the vehicle in November 2021 when it was cold out. The unconnect radio worked fine until I would have the heat running a while and then the screen would either go completely black or black with colored lines going through it. Since it has warmed up I can come out and the screen does not work. This cause a safety issue it’s many blind spots in the vehicle and hard to see when going in reverse! Also the car’s temperature control settings are in the screen. When this happens at night it causes a issue because its like a flashing with the black and other colors it does when the screen goes out. Google it this is a know issue jeep need to put a recall out on these radios.

I was driving my Compass in traffic when it died and wouldnt start for about 60 secs and then it started right up no issues. The next day they very same thing happened- No lights or anything the vehicle died in the middle of traffic. I could have been injured or someone else could have been injured due to the sudden stops. I did take the vehicle to the dealership and I have been informed that the engine is defective and unsafe to drive as this will continue. I have opted to have a new engine installed in the vehicle. FCA did not express any concern for the safety of the consumers of these vehicles.

My car burns a quart of oil every 500 miles, it doesn’t warn me when it’s low on oil. Only when it’s bone dry, and when its low on oil it throws random engine codes that make the car start stalling. I’ve been driving down the interstate in the fast lane and my car just shut completely off with no check engine light on, no low oil warning, no warning at all. My breaks don’t work when my car shuts off, so on the interstate doing 70 isn’t an option for me anymore. I fear that my children will be in my car, and I’ll get plowed from behind because my car randomly shuts off!! This car shouldn’t be allowed to be sold.

My car has 58,000 miles on it, I purchased it with 20,000 certified pre owned. I have noticed engine noises since around 40,000 miles. I was driving down the road a week ago and the Jeep Compass sport 2018 had shut completely off on me while driving and I never had any warning light. After getting the car to start about 2 minutes later my control screen gave me a low oil pressure message. I immediately took it for an oil change, I was still not due for. I still had at least 1,000 miles on my oil. I asked them if it was low and it was almost empty. I also had the sway bar links replaced already and my car still shakes, it feels to me, like the control arm. The dealership has me scheduled 2 weeks out and hasn’t offered me a rental, this engine issue is a clear hazard. I am still under manufacturing warranty and bought the extended warranty. Jeep knows about this issue specifically and knows it’s dangerous, and should not be driven.

Malfunction: The infotainment screen is delaminating. Safety at risk: This is a problem because most of the controls for the vehicle are based in the infotainment touch screen. Many functions will just randomly turn on or not work at all. Dealer has been contacted and is aware of this issue. The component has not been inspected but a visual inspection and you can see the delamination from the screen. There are no warning messages from the vehicle but the many functions that are associated with the touch screen will just happen without touching because the screen is pulling apart. Great for the radio to turn up to full volume while driving or the a/c or heat to just turn on. How about that backup camera that sometimes will not work now. I've checked the web and noticed this is a problem with model year 2018 and possibly other years. Not a one time incident and seems to be happening to all models with the infotainment system. If it is not happening in a car yet it will.

Excessive oil consumption between oil changes. Engine stalls .

On 3/19/2022 and on 3/21/2022 while at a stop sign went to make a right hand turn and my car stalled and emergency brake engaged by itself. Had to wait a couple minutes and finally car restarted. Both times the car stalled in roadway, not enough power to pull off road. My Car has 45000 miles and original paperwork says Oil Consumption recall, however the VIN search does not show that at all. Please help.

Excessive oil consumption lead to multiple incidents of stalling while driving. Vehicle had trouble restarting in middle of the road. Almost got hit several times by other motorists. Checked oil level and there was approximately 1 liter of oil left, added 4 liters and problem went away. Only 2k miles since previous change when checking oil.

My vehicle frequently has a check engine light pop on. When it does the car slows to 10-15mph instantly and I am unable to use the gas at all. I have to pull over and turn the car off for a few minutes and turn it back on in order to be able to go. The check engine light never stays on for more than a day or two. It has happened multiple times since I purchased in November 2020 with the frequency increasing over the last few months. I am concerned that this is going to cause a serious accident.

Dealer had to replace motor cause of oil usage and motor tapping. And know its worse. They even done something to my steering or something plus runs like crud

The automatic start stop function constantly goes out, TCM unable to send signal to transmission to shift. Caused the car to stall in an intersection and self applied the emergency brake at around 5mph causing the vehicle to jerk to a halt. Car inexplicably throws service engine code and then transmission downshifts to 30mph from higher speeds nearly causing wreck.

Engine burns through 1 qt of oil every 1000 miles

Car stalled at stop light. Threw on emergency brake, flashes ESC system fail. Auto stop/start flashes unable to work. Car wouldn’t move. Put in park tried to turn off wouldn’t shut down. Had to put on flashers as I couldn’t move. Finally after three tries putting it into park it shut down and was able to restart. This has happened 4 times now and doesn’t matter if I’m motion or stopped. It will shut down while driving down regular roads.

2/12/2022 while exiting Ohio Turnpike STRT 280 exit, while at toll booth driver’s window down, vehicle in drive foot on brake, paying toll, no engine warning lights, vehicle dies! Pleanty of fuel, pleanty of battery power vehicle would not start, it now seamed that every trouble light was flashing! Two tows and $900.00 later vehicle is as my dealers! If it died a mile earlier, while driving 70 mph, I would not be completing this form! Window down, in 20 degree temperature weather, my wife and I are SR Citizens!

I took the Jeep in for radiator warranty work because it was leaking really really bad, and causing the heat to blow out ice cold. The dealership I got the Jeep from replaced the radiator and the very next day the jeep was still blowing out cold air instead of heat, and this time the jeep was sputtering and shaking and it cut off on me and my daughter at a stop light. I had to wait 15 minutes in traffic for it to start back up. I immediately called the dealership and had the Jeep there the following morning only for them to tell me they tested the vehicle and didn’t get anything to happen. I’m sick and tired of that dealership lying, and this jeep is not safe. And now the vehicle showed a error message on the screen saying coolant temperature to high, shutting vehicle down. It shut off in the middle of traffic AGAIN and I was almost rear ended!!! I don’t know what else to do.

On 2 separate occasions, my Jeep Compass has stalled completely shutting off, emergency brake engages on it's own and the steering wheel locks and the vehicle will not restart immediately. I have been on slight upward grades both times and vehicle starts shifting backwards as I attempt to get it restarted and it would not restart immediately either time. Vehicle had to be put in park, I had to wait atleast a minute if not 2 or 3 to get it to restart. Had I been in higher traffic areas or on a highway, this could have caused a major accident. Jeep dealers near me are backed up on service dates telling me they can't get it in for atleast a month and a half so I took it to a local certified mechanic who said nothing is throwing a code and drove it, but this didn't occur while they had it, so there was nothing they could do for me. I'm scared it will happen again and next time I might be in a higher traffic situation. I've read numerous other complaints like this online after searching the issue but I don't see any resolutions.

The touchscreen laminate on the display is rapidly detaching from the screen. This causes a safety issue in distractions in the screen causing accidental calls, changed radio stations, and generally making any adjustments to the vehicle because of a faulty screen.

I purchased my 2018 Jeep Compass Limited as a certified pre-owned in late 2019 or early 2020. Late December 2021 I noticed that my infotainment screen looked strange so I began searching online and discovered the delamination known issue with the 2018 Jeep Compass screens. I took the car to the dealership that services it for me and they acted as though they had never heard of the issue (which I was certain wasn't true) before finally admitting they had "a couple" of these issues brought in. The only remedy according to them is for me to pay $1995.00 for a replacement. I am disabled and do not have that kind of money for the repair. A few short weeks later and now my backup camera isn't working at all, my screen randomly freezes up while driving or won't shut off when the car is turned off. My heated steering wheel gets blazing hot and won't turn off and the heat and AC randomly turn themselves on at full blast. I bought this particular vehicle Limited Edition because it had GPS, the backup camera and heated seats and steering wheel because I have severe arthritis and autoimmune issues that affect my joints and my vision. The heat helps my back and hands so I can drive. The camera was a great help in my being safe to back up as my peripheral vision is an issue. This defective part is a SAFETY issue! I don't feel safe driving the car because I cannot see to back up. I'm constantly having to focus on trying to correct the random issues with the screen controls instead of concen

The screen is out affecting an advertised safety feature with the backup camera not working. It is a known issue with the 2018 Jeep Compass yet they are not doing a recall. When I called into Jeep they continued to refer to it as a radio issue. I explained the entire screen is out and it affects the hands free feature, backup camera and as it is cold out now they have a feature where the heated steering wheel and heated seat turns on high when the vehicle starts automatically and with the screen out you have no way to turn it off. Long periods of time in the car get very uncomfortable and distracting with your seat and steering wheel very hot and unable to turn off. The screen just shows lines through it like an old TV when you did not get that station. Spoke with a few dealerships which also confirmed this is a known issue and they have had a lot of repairs. Jeep just confirmed it is still under review for a recall, hoping with more complaints it will assist with the recall going through as this is a $900 fix that was quoted to me and the vehicle has around 24,000 miles only.

Turned vehicle on. Going down the road about a mile from home vehicle turned off while in motion. Manage to turn car on after a minute and move to a safe area. After inspection, car had thought half an inch of oil. Car is inspected with regular oil changes. No prior signs that vehicle has loss oil.

While parked for maybe 10 minutes, the service engine and service transmission lights dinged. When putting in reverse it shifted really hard and felt like the car jumped. No problem going in reverse, but would not accelerate very well, couldn’t go over 30-35mph. Going on 2 days now! The code we’ve gotten is “P1DD2”, but no one seems to know what it means. Taking it in Monday morning. Very frustrating and not safe at all!! I’ve read several issues of the same incident(s).

I parked my car somewhere between 1:00-1:30 pm came back out at 3:00 and opened my drivers side door to see the door panel caught fire it was extinguished when I open the door. Yes it can be inspected I could’ve been driving when it caught fire. It will be inspected by an insurance adjuster on Monday. No appearance of any problem prior to incident.

The contact owns a 2018 Jeep Compass. The contact stated that the infotainment screen would occasionally independently operate or fail to operate as needed without warning. Due to the failure, various safety features including the defroster could not be used as needed. The contact had initially called the maker of the infotainment screen and she was informed that a case had been opened regarding the failure; however, the manufacturer had not helped regarding the failure. The vehicle manufacturer was then notified of the failure and referred her to a local dealer and the NHTSA. The contact then notified the dealer and made an appointment for service. The vehicle had yet to be repaired. The failure mileage was approximately 42,000.

Was pulling into traffic and my car had a low oil pressure light come on and the car shut off almost got hit 3 days later the wiring system when crazy wouldn't let me shut the car off causing my car to over heat

My remote starter always has a problem. I turn it on it turns off. I have had the smart battery changed. There is always a notification stating pull over car will shut down soon. Then that activates the engine light to come on. Then the remote starter is deactivated. I turn off the car everything disappears like nothing happened a few minutes later I get the same notification pull over safely car will shut off soon.

Engine sputtering, stalling, then shutting down during intersection turns while trying to move from a stationary position, etc. This started happening only recently during colder temperatures here in Michigan, December 2021, and has only happened at the second intersection on a declined roadway, and only if the vehicle engine has not been "warmed up". This issues has now occurred 4 times at the same declining intersection. My daughter drives this vehicle and transports herself and my 3 grandchildren!

On 12/21/21 at 6:30AM my vechicle stalled out making a right hand turn off on Trap Shooters Road onto Bay Road Magnolia DE. On 12/22/21 at 3:30PM my vechicle stalled out making a right hand turn off of Walker Road on to Salsbury Road in Dover DE. I took the car to jiffy lube on the way home from work and the car was over two quarts low on oil with 2K more before oil change is due. This was the fourth time the car ran out of oil inbetween oil changes. It uses over one quart per 1K miles

The contact's daughter owns a 2018 Jeep Compass Latitude. The contacts daughter stated while driving approximately 20 mph when the vehicle pulled to the right without warning, which resulted in hitting a parked vehicle. The air bags were deployed minus the rear driver-side air bag. The contacts daughter sustained some bruising on her legs, chest, and hands but did not seek medical treatment and a police report was taken. The vehicle was towed to a tow lot where it was awaiting diagnosis. The contact stated no warning lights were illuminated The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

The backup camera doesn’t activate when going into reverse intermittently. Sometimes it has a very long delay too.

On 3 separate occasions since we purchased the vehicle, the Start/Stop function, where it shuts down at a light or Stop sign, has failed to restart the vehicle upon pressing the gas pedal. We have had to have the vehicle towed for service each time, and they are now replacing the starter again after having replaced it and the fuse link, as well as battery issues related to the start/stop function. Each time, this has happened in intersection (stop light). We have almost been rear ended or hit because the vehicle is now impeding the flow of traffic and has to be put into neutral and pushed off the road, then towed, as it will not start back up without repair. We have always taken it to an official MOPAR/CDRJ service center for repair. It has less than 16,000 miles on it. There was no warning or indication this was going to occur each time, it just fails to start back up after the start/stop function activates.

The contact owns a 2018 Jeep Compass. The contact stated that he had to top off the oil level every 500 to 600 miles. The contact stated that the vehicle was consuming an excessive amount of oil. Additionally, the powertrain and electronic throttle control messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic who informed the contact of an oil leak. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 43,000.

The contact owns a 2018 Jeep Compass. The contact stated while her granddaughter was driving 55 MPH, the vehicle began to overheat and then seized. The contact stated that the check engine warning light was illuminated. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to a local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but experience the same failure at the dealer. The dealer informed the contact that the engine needed to be replaced for a second time. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V670000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 98,000.

When using the auto start/stop feature, the vehicle will stall at a stop once I attempt to move from a stop. It happens any time I use this feature, and I have to be sure to turn it off before driving. The most recent incident happened at a stop light, and morning traffic was behind me, causing a back up and potential wreck. We have replaced both batteries and it has not remedied the situation and at this point I am not feeling safe to drive my own vehicle.

Two issues to report. Both common and known to happen. Causing safety issues. The 1st. Wheel speed sensors either come loose or disconnected. This turns off AbS , dynamic steering and hill descent. Could be very dangerous is rainy or icy conditions. The 2nd. The Jeep radio unit starts to go out and then dies. Dealers know about the issue but have no idea how to fix other than make the consumer pay for a replacement if out of warranty. When the head unit goes out, the driver looses the ability to use the rear view camera while reversing, could be potentially deadly for kids behind a vehicle. Both issues are widely known on Jeep Compass 2nd generations and above. Just like the engines consume oil, Jeep knows about the wheel speed issue and radio issue.

My husband purchased me this car about three months ago and it has been nothing but hell for me. My car won’t stop swallowing oil. I had an oil change a month ago and I’ve already lost a little over half of the oil, and there’s no obvious oil leaks under the car. My tranny also won’t shift past a 45 minute drive. It shifts rough for the first half hour but after that it progressively gets worse by the minute. After 45 minutes it won’t go faster than 50ish mph and it makes a very loud humming sound when it tries to shift. It has a harder time driving through cities than on the highway, my car just won’t go. I’m trying to gather the money to get it fixed but times have been hard so I haven’t even been able to drive the car. It only has 39k miles on it and I spent over 30k for it so it’s super agitating. I’ve talked to other jeep owners and they’ve all complained about similar issues with the transmission

The car stops in the middle of traffic and doesn’t restart for about 5 mins causing traffic stops. People have to go around me because the emergency brake won’t disengage. The car won’t start when it’s supposed to I called to get it repaired and they gave an appointment 2 months later. The car is just sitting.

While driving the engine will shut off completely, I’m unable to press the gas pedal to accelerate the vehicle and have to coast my vehicle to a place in order to shut off the vehicle and start it in order to continue driving.

While driving down the road going 55mph, my car suddenly stalled with the "Service Transmission" and "Service Engine" lights and messages appearing. The car would not accelerate. Once safely stopped on the side of the road, the car shifted heavily in park. In order for my car to safely drive, we had to sit with the car off for several minutes. Once cranked again, the service transmission light went off and it would shift into gear without any grinding noise but the Service engine light stayed on. This is the SAME ISSUE REPORTED AND RECALLED with the PCM Voltage Regulator Chip. It has done this FIVE TIMES while driving down the road, and countless others while idling in park. This is a safety hazard. Though the VIN dictates it is not part of the recall, my car clearly is.

My car stalls and then stops at red lights or when stopping for a bit of time. When I accelerate it seems to hesitate and then stop. The brake engages and the engine stops. I cannot go at all. All of my dashboard lights, the radio, and anything else that was on at the time, like the A/C, still runs. I have to turn everything off. Wait about a minute and disengage the brake. I can press the ignition button and the car starts back. If I had to describe it, the car dies as soon as I accelerate after stopping at red lights or at stop signs. At first, I thought it was because I was stepping on the gas too soon after stopping but that is not the case. This is becoming an issue and it is extremely frightening and annoying

My jeeps auto start stop has had issues since the day I got it. Ive taken it back to jeep servicing multiple times and all they do is resent the card computer. The car still moves while in park, the car shuts off while driving on the highway (55mph) it slows down, shuts off and does start for a few mins. The entire right passenger side wheel broke off the car. The car jumps forward which cause a accident back in 2018-2019 a few months right after getting the car. The car jump forward while making a turn going 10mph.

Car is under 40k miles. Was turning and the car took off on its own. Rapidly accelerating until the car flashed emergency electronic throttle control. It took off so fast I had to drive off the road to avoid slamming into someone. The breaks would not slow it downs the scariest thing that has happened in ten years off driving. The car had a complete mind of its own and hadn’t shown any signs of problems with this previously.

Since purchasing my vehicle the fuel saver feature has caused my car to stall at stop signs or red lights. I have taken it in many times for service for them to put a temporary update on the computer and say im good to go. Yet again this past weekend we go to stop at a red light, the fuel saver kicks on, and all of sudden the car stalls, warning messages start popping up stating engine service, transmission service, auto start/stop disabled, and the car starts rolling backwards as we were on a hill. Luckily we put our hazards on and turned the car off and back on and was then able to accelerate forward but the warning signs continue to show. To say this vehicle is going to kill someone is an understatement yet there are no active recalls for this vehicle. I have read countless articles on consumers having this exact issue for this same car with nothing being done.

I have had several lights flash on my dash (I have videos) and car would not start without a jump start. I took it to a dealership that told me I needed two new batteries (needing these because the vehicle ruined the two I had). I took my vehicle to a battery store for them to install batteries, as soon as I left the pull over safely the car is going to shit down came on, on highway I finally found a place but not before the car started putting several warming lights on and check engine light on again, then lurching slowing to no acceleration and stopping in the middle of the road no power, none not even enough to power the door locks. This is the 3rd attempt at fixing this issue without any help from Chrysler that my Vin should be included in the U87 recall I have the same engine and problems. The dealership (Victory Chrysler Dodge Jeep Ram) refused to actually fox the issue. Then told me because I did not buy the Mopar brand batteries that why my vehicle nearly killed my family, AGAIN.

The contact owns a 2018 Jeep Compass. The contact received notification of NHTSA Campaign Number: 18V524000 (Electrical System). The contact stated that while driving 25 - 30 MPH, and making a turn, the vehicle stalled. The low engine oil message was displayed. The contact was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and the dealer performed an oil consumption test and reprogrammed the powertrain control module (PCM). However, the failure recurred. The vehicle was taken back to the dealer. The dealer diagnosed that the oil level was near empty and that the engine needed to be replaced. The dealer informed the contact that the manufacturer would not cover the cost of repair since the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was approximately 55,000.

On September 3, 2021, my vehicle failed in the middle of the street without warning. The dash lights were on but the vehicle would not move. The engine light was also on. This happened in the turning lane in the middle of the street. There was no warning. When I pressed on the gas to go when the light changed is when I discovered that the car was inoperable. It had to be towed. My safety, as well as those driving on that road was put at risk because of how busy the street is regularly. In addition, at that intersection there are 4 lanes of traffic. In order for a diagnosis the dealership states that it needs to replace a fuse.

The contact owns a 2018 Jeep Compass. The contact stated while driving 40-50 MPH, the check engine warning light, the brake warning light, and other unknown warning lights illuminated. The contact stated that the vehicle inadvertently stalled and lost motive power. The contact was unable to veer to the side of the road. The vehicle was towed to the dealer who diagnosed that no issues were found. The contact stated that the failure had been reoccurring while driving. The vehicle was towed to the dealer several times and the wiring harness, the battery, and the instrument cluster was replaced however, the failure persisted. The vehicle was towed to the dealer but was not diagnosed nor repaired. The contact could not confirm whether he had notified the manufacturer of the failure. The vehicle was not repaired. The approximate failure mileage was 8,682.