Page 19 of 19 · complaints 901–948 of 948

2018 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Electrical System
Filed Jul 10, 201810,800 milesOH

I MY JEEP WAS IN MOTION WHEN ALL OF A SUDDEN IT ACTED LIKE IT WAS GOING TO STALL OUT AND THEN DID NOT LET ME GO OVER 34 MILES ! MY CHECK ENGINE LIGHT CAME ON AND A RED LIGHT WITH THE LIGHTNING BOLT CAME ON ! TOOK IT TO DEALER THEY SAID IT'S BECAUSE I NEED AN OIL CHANGE ! GOT OIL CHANGED JUST TO PROVE IT WASN'T BECAUSE OF THAT AND THEN THE DAY AFTER MY PARKING BREAK CAME ON AFTER PULLING AWAY FROM A STOP SIGN AND WAS ALMOST HIT BY A SEMI !!! TOOK IT TO THE DEALER LAST MONTH FOR THE SAME THING AND THEY JUST KEEP SAYING IT'S BECAUSE OF DIFFERENT PROBLEMS LIKE A SOFTWARE UPDATE ! BUT THE CODES AS WHAT THEY ARE SAYING DON'T MATCH ! IT'S PUT ME AND MY CHILD IN DANGER !

Parking Brake
Filed Jul 9, 20181,500 milesMI

HAS THE CAR 38 DAYS AND IT STALLED ON ME IN TRAFFIC: WOULDN'T SHIFT GEARS AND STATED THAT PARKING BRAKE WAS ENGAGED. HAD IT TOWED. BAD TCM. WAITED 3 WEEKS FOR PART. REPLACED. PICKED UP 4 WEEKS LATER AND HAD IT FOR TWO DAYS AND IT HAPPENED AGAIN WHILE IN TRAFFIC. HAD IT TOWED AGAIN. TWICE MY LIFE HAS BEEN PUT IN DANGER. I WAS IN MOTION TWICE AT 50MPH WHEN IT JUST ENGAGED THE PARKING BREAK AND SHUT DOWN ENTIRELY. CHECK ENGINE LIGHT, BRAKE LIGHT, TRACK LIGHT, EVERY LIGHT YOU CAN THINK OF CAME ON AND THE CAR TOTALLY SHUT DOWN, WOULD NOT RESTART, WOULD NOT SHIFT GEARS FOR TOW TRUCK, NOTHING. HAPPENED TWICE. 6/8/2018 AND 7/7/2018

Electrical System
Filed Jul 2, 20186,416 milesMI

RADIO (DISPLAY) KEEPS SHUTTING OFF AND TAKES MINUTES TO RECONNECT, BROUGHT INTO DEALERSHIP SAY THEY CANT FIND ANYTHING WRONG WITH IT IT. HAS DONE IT 2 MORE TIMES SINCE THEN. HERE A LOUD NOISE WHEN RUNNING BETWEEN 35PMH-45MPH, BROUGHT INTO DEALERSHIP AND THEY SAID NOISE IS COMING FROM DRIVETRAIN, FOUND STARCASE FOR EXACT CONDITIONS AND ENGINEERING IS WORKING ON A SOULTION, NO DTC'S. WAS SENT ON MY WAY. WE JUST PURCHASED VEHICLE IN MARCH OF 2018. NOT A HAPPY CUSTOMER!

Unknown or Other
Filed Jun 22, 2018700 milesWI

I HAVE A HUMMING NOISE BETWEEN 30 - 40 MPH. I TOOK IT BACK TO DEALER AT 700 MILES ON NEW JEEP AND THEY TOLD ME THAT IS NORMAL. THAT IS THE MUFFLER SYSTEM. NOW IT SEEMS LIKE IT IS HUMMING LOUDER AND WHEN I TURN SOME CORNERS THERE IS A SMALL CLUNKNOISE. I MENTIONED IT TO DEALER AND STILL TOLD NOTHING TO WORRY ABOUT. EVERYONE THAT RIDES WITH ME ASKS ME WHAT IS WRONG WITH MY CAR.

Electrical System
Filed Jun 19, 2018VA

I BOUGHT MY JEEP COMPASS 2018 IN APRIL OF 2018. WHEN I WAS FINALLY ABLE TO DRIVE IT AT NIGHT I REALIZED THE TOUCH SCREEN AND INSTRUMENT PANEL DID NOT DIM WHEN THE HEADLIGHTS CAME ON AS IT SAYS THAT IT WILL DO. IT MAKES IT VERY DIFFICULT TO DRIVE AT NIGHT WITH HOW BRIGHT THE DISPLAYS ARE. *TT *TR

Air BagsCrash
Filed Jun 19, 201810,000 milesMI

FRONT END COLLISION WITH 2 DEER, OVER 50 MPH, NO AIRBAG DEPLOYMENT. MID-HOOD AROUND TO PASSENGER FRONT FENDER ALL DAMAGED.

Visibility/Wiper
Filed Jun 12, 2018NJ

REAR VIEW CAMERA FAILS. WHEN PUT IN REVERSE SCREEN GOES BLACK

Steering
Filed Jun 7, 20188,300 milesMI

STEERING WHEEL WAS MAKING A POPPING NOISE WHEN TURNING. WHILE DRIVING ON THE INTERSTATE A BOLT AND WASHER FELL ONTO THE FLOOR LANDING RIGHT NEXT TO MY FOOT. TOOK IT IMMEDIATELY TO THE DEALERSHIP AND IT WAS DISCOVERED THAT IT WAS A STEERING COLUMN BOLT THAT HAD FELL OUT. THE DEALERSHIP REINSTALLED THE BOLTS AND HAD TO RE-TORQUE THE REST OF THE STEERING COLUMN BOLTS.

Engine
Filed Jun 4, 20182,900 milesCO

THE ENGINE BEGINS SMOKING DUE TO THE FAILURE OF TRANSMISSION COOLERS. METAL SHAVINGS WERE FOUND IN TRANSMISSION FLUIDS, WITH A POOR EXPLANATION AS TO THEIR SOURCE OR THE CAUSE. TECHNICIANS WERE ONLY ABLE TO EXPLAIN THAT THE METAL OF THE COOLER ITSELF WAS DETERIORATING. THE TRANSMISSION COOLER WAS REPLACED.

Electrical System
Filed May 3, 2018PA

LIGHTS OF THE INSTRUMENT PANEL ARE NOT ABLE TO BE DIMMED.

Electronic Stability Control (esc)
Filed Apr 30, 20181,641 milesKY

I WAS DRIVING ON A COUNTY ROAD AND THE MESSAGE "SERVICE HILL ASSIST" CAME ON THE SCREEN. I KEPT DRIVING AND THE MESSAGES "SERVICE ESC" AND "SERVICE ENGINE SOON" CAME ON THE SCREEN. THE POWER STEERING WENT OUT, THE SCREEN FOR THE RADIO KEPT FLASHING ON AND OFF, AND I COULD NOT TURN THE ENGINE OFF WITH THE PUSH BUTTON IGNITION. THIS HAPPENED TWO MORE TIMES AS I WAS TRYING TO TURN THE CAR OFF AND ON, AND I EVENTUALLY GOT THE VEHICLE HOME. THIS IS A SAFETY ISSUE THAT NEEDS TO BE DEALT WITH IMMEDIATELY BY JEEP.

Engine
Filed Apr 3, 20186,000 milesCT

ON FRIDAY MARCH 30 2018, VEHICLE HAD 6000 MILES AND WOULD NOT START. EXTREME AMOUNT OF STEAM WAS COMING OUT OF THE EXHAUST. CAR WAS TOWED TO DEALERSHIP. INTERNAL ENGINE ISSUE (NOT CLEARLY IDENTIFIED) CAUSED THE ENGINE TO INTERNALLY EXPLODE LEAVING METAL FRAGMENTS ALL OVER THE INSIDE OF THE ENGINE. THE ENTIRE ENGINE NEEDS TO BE REPLACED. IN ADDITION THE VEHICLE WAS MISSING A BOLT IN A BAR IN THE UNDERCARRIAGE OF THE VEHICLE, WHICH HAS BEEN ON ORDER FOR SEVERAL WEEKS. THE UNDERCARRIAGE BAR WAS AN ISSUE KNOWN PREVIOUSLY.

Service Brakes
Filed Mar 23, 201810,101 milesNY

WHEN COMING TO STOPS AT DIFFERENT TIMES THE PARKING BRAKE AUTOMATICALLY ENGAGES AND CAR WILL NOT MOVE UNTIL DISENGAGED. THIS HAS HAPPENED AT STOP LIGHTS AND OTHER TIMES AS I AM COMING TO A STOP.

Electronic Stability Control (esc)
Filed Mar 19, 2018MI

ALL 24 WARNING LIGHTS CAME ON AND THE VEHICLE CAME TO A COMPLETE STOP ON 3-4 OCCASIONS . TOWED TO DEALER ON 3 SEPARATE TRIPS. DEALER HAS NOT OFFERED ANOTHER CAR YET. I WAS DRIVING AND THE WARNING LIGHTS CAME ON AND THE CAR STOPPED AND I COULD NOT GET IT STARTED BACK , SO I HAD IT TOWED.

Electrical System
Filed Mar 18, 2018100 milesNJ

MULTIPLE ISSUES WITH CAR DISPLAY, AND DIMMER CAPABILITIES. NAVIGATION SCREEN AND BACKUP CAMERA BLINDINGLY BRIGHT WHEN DARK OUT, CREATING SAFETY HAZARD. HAD INSTRUMENT PANEL CLUSTER SOFTWARE UPDATE RECALL WORK COMPLETED BUT ISSUE NOT RESOLVED WITH RECALL WORK. PROBLEM PERSISTS WHEN VEHICLE IS IN MOTION AND STATIONARY. *TT

Parking Brake
Filed Mar 15, 2018500 milesIN

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE PARKING BRAKE SUDDENLY ENGAGED AND CAUSED THE VEHICLE TO ABRUPTLY STOP. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GOODWIN BROTHERS DODGE/JEEP, 250 BROAD ST, NEW CASTLE, IN 47362), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 500.

Power Train
Filed Mar 7, 20182,100 milesPA

WHILE DRIVING BETWEEN 30-50MPH IN INCLEMENT WEATHER THE 4 WHEEL DRIVE SYSTEM ATTEMPTS TO ENGAGE THE REAR AXLE FOR ADDITIONAL TRACTION. WHEN THIS OCCURS THERE IS A INTERMITTENT BANGING NOISE THAT EMITS FROM THE BOTTOM OF THE VEHICLE AND A BAD VIBRATION THROUGHOUT THE VEHICLE. THE DEALER DIAGNOSED THIS AS A "OVER MODULATION" OF THE REAR AXLE WHICH CAUSES A BINDING OF THE DRIVESHAFT. THE SOUND WAS EXPLAINED AS THE DRIVESHAFT IS FLEXING IN THE CARRIER BEARING AND STRIKING THE EXHAUST WHEN THIS BINDING OCCURS WHICH HAS CAUSED MARKS TO APPEAR ON THE EXHAUST AND DRIVE SHAFT.. ACCORDING TO THE DEALER THIS WAS A 4 WHEEL DRIVE MODULE ISSUE AND THERE WAS NO KNOWN TIME WHEN A REPAIR WOULD BE AVAILABLE HOWEVER THE VEHICLE WAS SAFE TO DRIVE. 3 DAYS AFTER THE DIAGNOSES WHICH WAS THE SECOND TRIP TO THE DEALER FOR THE ISSUE THE REAR WHEELS LOCKED UP WHILE DRIVING CAUSING THE VEHICLE TO SKID OUT OF CONTROL. THIS OCCURRED WHILE GOING AROUND A TURN AT APPROXIMATELY 40MPH ON A WET 2 LANE HIGHWAY WITH NEITHER THE BRAKE OR ACCELERATOR APPLIED AT THE TIME. I FEAR THAT THE ISSUE CAUSES A SAFETY HAZARD TO ANYONE DRIVING THE VEHICLE WITH THE POTENTIAL FOR THE REAR WHEELS TO LOCK UP AT ANY TIME. THE DEALER HAS REPORTED TO ME THAT A SECOND VEHICLE OF THE SAME MAKE AND MODEL HAS HAD THE SAME ISSUE DAYS AFTER MINE OCCURRED. *TT *TR

Air Bags
Filed Mar 7, 2018IL

TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL ABOUT THE RECALL, THIS WAS BACK IN DECEMBER 2017. I'VE CALLED THE FCA AND THEY REDIRECTED ME TO MY DEALERSHIP, BUT NEITHER HAVE CALLED BACK OR NOTIFIED ME ABOUT SCHEDULING AN APPOINTMENT TO CORRECT THIS ISSUE. I CALLED A FEW TIMES AND I'M ALWAYS TOLD THE PARTS ARE NOT AVAILABLE, HOWEVER I PURCHASED THIS VEHICLE IN NOVEMBER 2017. I HAVE BEEN UNABLE TO USE THE PASSENGER SEAT FOR ALL THIS TIME AND IT IS A HUGE INCONVENIENCE AND IT IS VERY IRRITATING THAT THIS HAS NOT BEEN RESOLVED. I DO NOT FEEL SAFE USING MY CAR KNOWING THERE IS A RECALL ON THE AIRBAG. THE DEALERSHIP IS NAPLETON'S NORTHWESTERN CHRYSLER JEEP DODGE RAM IN CHICAGO. I AM TOLD THAT IS THE ONLY PLACE I CAN GO TO GET THIS RESOLVED. YET NO CALL BACK!!!!!

Engine
Filed Feb 20, 2018178 milesPA

I JUST LEASED A BRAND NEW JEEP COMPASS. AT ABOUT 178 MILES, I FILLED UP MY GAS TANK FOR THE FIRST TIME. AFTER LEAVING THE GAS STATION, MY CAR STALLED ABOUT .2 MILES DOWN THE ROAD WHILE GOING ABOUT 10MPH. THE MESSAGE ON THE DASH STATES TO SHIFT INTO PARK AND THEN INTO THE DESIRED GEAR, BUT THE ENGINE WOULD NOT TURN OVER.FROM THERE, THE ENGINE WOULD START AND I COULD DRIVE, BUT ONLY FOR A FEW SECONDS BEFORE THE ENGINE SHUT DOWN AGAIN AND THE STEERING WHEEL LOCKED. THE DEALERSHIP STATED THAT THERE IS AN ISSUE WITH THE SENSOR IN THE PASSENGER SIDE DOOR CAUSING THE ISSUE, BUT I HAD NO PROBLEMS UNTIL I FILLED UP MY GAS TANK. I FEAR THIS WILL HAPPEN AGAIN WHILE DRIVING ON THE HIGHWAY, OR ON A BUSY ROAD.

Power Train
Filed Jan 28, 2018NY

IT MAKES A HUMMING NOISE AND IT SOUNDS LIKE WHEN YOU ARE SLOWING DOWN IT'S ALMOST LIKE IT'S SHIFTING DOWN. BEEN DOING SINCE I PICKED IT UP FROM THE DEALER ON 01/19/2018. I HAVE HAD IT AT THE DEALERSHIP THEY SAY THE NOISE IS NORMAL . I DISAGREE. I HAVE HAD A SYMBOL TWICE COME UP THAT LOOKS LIKE THIS (A)! . MY MAIN CONCERN IS THAT HUMMING NOISE AND WHERE IS IT COMING FROM SHOULD I BE CONCERNED WITH THE TRANSMISSION? IT HAPPENS AROUND 25 AND HIGHER SPEED.

Unknown or Other
Filed Jan 27, 2018600 milesMI

VEHICLE WOULD NOT START - ERROR MESSAGE PARKING BREAK ENGAGED. PUSH GAS PEDAL AND RELEASE BRAKE. THESE OPERATIONS WERE PERFORMED AND THE VEHICLE WOULD STILL NOT START. IT TOOK SEVERAL MINUTES AND ATTEMPTS TO FINALLY GET THE VEHICLE TO START. THIS IS NOT SAFE OPERATION OF THE VEHICLE.

Visibility/Wiper
Filed Jan 12, 2018100 milesMI

THE WINDSHIELD WIPER STALK COMPLETELY BROKE APART AND FELL OFF. THE REAR WIPER CONTINUED TO MOVE AND COULD NOT BE TURNED OFF AND THE FRONT WIPERS COULD NOT BE TURNED ON. AFTER GETTING HOME, I TURNED THE CAR BACK ON AND THE FRONT WIPERS WON'T SHUT OFF AND THE WIPER FLUID CONTINUALLY RUNS, RENDERING THE CAR INOPERABLE TO DRIVE.THE CAR WAS PURCHASED YESTERDAY AND THE STALK BROKE TODAY WHILE BACKING OUT OF THE DRIVEWAY.

Air Bags
Filed Jan 4, 2018CT

I RECENTLY PURCHASED A 2018 JEEP COMPASS FROM METRO CHRYSLER JEEP RAM DODGE DEALERSHIP. UPON RESEARCH THE VEHICLE, I LEARNED ABOUT A RECALL ON SOME 2018 MODELS FOR THE PASSENGER AIRBAG MODULE WITH LOOSE FASTENERS. THERE IS CONCERN THAT IN THE EVENT OF AIRBAG DEPLOYMENT, THESE LOOSE FASTENERS COULD BECOME DISLODGED AND IMPALE PASSENGERS. BECAUSE OF THIS RECALL, THERE IS A FEDERAL STOP SALE ORDER ON ALL AFFECTED VIN #S. BEFORE I DEPOSITED ON THIS VEHICLE ON 11/24/17, I SPECIFICALLY ASKED SALESMAN IF THIS VEHICLE HAS THE RECALL. I WAS TOLD IT DID NOT. I WENT TO THE DEALERSHIP ON 11/29/17 TO PICK UP THE VEHICLE AND PAID IN FULL. ON 11/30/17, ANOTHER SALESMAN CALLED ME AND SAID THIS VEHICLE IS ON THE RECALL LIST. HE THEN TOLD ME HE WANTED TO SEND A RUNNER TO MY HOUSE TO HAVE ME RESIGN MY SALE PAPERWORK WITH DIFFERENT DATES ON IT. THIS WAS ASKING ME TO SIGN FALSIFIED/FRAUDULENT DOCUMENTS TO PREVENT THEM FROM LIABILITY FOR VIOLATING THE FEDERAL STOP SELL ORDER. I SAID THAT I WOULD NOT RESIGN ANY DOCUMENTS. I ALSO LEARNED THAT METRO HAS NOT REPORTED MY CAR AS SOLD TO JEEP. THE GENERAL MANAGER TOLD ME HE "CAN'T REPORT IT" AS SOLD. I FEEL THAT THEY CAN REPORT IT, BUT THEY AREN'T TO PROTECT THEMSELVES FROM FINES, ETC. FURTHERMORE, SINCE MY CAR HAS NOT BEEN REPORTED AS SOLD, THERE ARE NUMEROUS OBSTACLES AROUND GETTING THE RECALL PERFORMED ON MY CAR. THE DEALERSHIP TOLD ME THEY WOULD HAVE TO REMOVE THE RECALLED PART FROM MY CAR AND SHIP IT BACK TO CHRYSLER FOR INSPECTION. CHRYSLER WOULD T

Electrical System
Filed Dec 8, 2017TX

INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.

Engine
Filed Dec 8, 2017TX

MY FUEL EFFICIENCY (MPG) IS VERY POOR MY VEHICLE, I HAVE 9.4 MPG POWER LOSS AND THE MPG'S SHOWN IN THE OFFICIAL MANUFACTURING WEB PAGE IS EPA EST. MPG 22 CITY/30 HWY. HTTPS://WWW.JEEP.COM/JEEP-CAPABILITIES/FUEL-EFFICIENCY.HTML ADDITIONALLY I AM EXPERIENCING LOSS OF POWER DURING THE START OF THE DRIVE OR WHEN STARTING AGAIN THE VEHICLE'S PROGRESS AFTER STOPPING AT A TRAFFIC LIGHT OR AT THE TIME OF REVAMPING A VEHICLE, I HAVE ALSO EXPERIENCED SHAKING AS IF THE ENGINE OF THE VEHICLE WERE GOING TO TURN OFF, WITHOUT GOING THROUGH AND THE "CHECK ENGINE" INDICATOR DOES NOT ACTIVATE.

Unknown or Other
Filed Dec 8, 2017TX

WHEN I ADJUST THE FORWARD COLLISION PREFERENCES SETTINGS IT SHOW ME "SELECTED" AND I CAN BACK TO THE MAIN MENU AND COME BACK AGAIN TO THIS OPTION TO CHECK AND CONTINUES SELECTED, BUT WHEN THE ECU SLEEPS (TURN OFF THE VEHICLE) AND I TURN THE VEHICLE BACK ON AFTER 30 SECONDS THE FORWARD COLLISION PREFERENCES ARE SHOWED SET IN THE DEFAULT VALUES, MY CUSTOM VALUES ARE NOT SAVED, SO IT IS VERY DANGEROUS TO TRUST THIS SECURITY FUNCTION. ALSO AT THE TIME OF STARTING THE ADVANCE IN THE MORNING, WHEN THE VEHICLE IS COLD BY THE AMBIENT TEMPERATURE, THE FRONT BRAKES PRODUCE A LOUD NOISE WHEN BRAKING GENTLY, AS WHEN THE ABS IS ACTIVATED DURING A SUDDEN BRAKING, BUT AFTER A FEW MINUTES OF NORMAL DRIVING AND BRAKING THIS STOP HAPPENING.

Exterior Lighting
Filed Dec 4, 2017WY

INSTRUMENT PANEL LIGHTS WILL NOT DIM ON AUTOMATIC LIGHTS SETTING OR WHEN DISPLAY LIGHTS HAVE BEEN ON FOR LONGER THEN 8 SECONDS. THE DASH LIGHTS AND STEREO LIGHTS ARE TOO BRIGHT TO DRIVE AT NIGHT. HAVE TO STOP CAR, TURN OFF CAR ALONG WITH TURNING OFF ALL LIGHT SWITCHES. HAVE TO WAIT FOR AT LEAST A MINUTE THEN CAN START THE CAR AND ADJUST THE BRIGHTNESS BEFORE HAS BEEN ON FOR 8 SECONDS. WHEN ON INTERSTATE THIS IS NOT POSSIBLE TO DO. NEED TO BE ABLE TO DISPLAY DASH AND SHOULD WORK AUTOMATICALLY. DOESN'T MATTER WHETHER PARKED OR MOVING. LIGHTS WILL NOT WORK ON THE AUTOMATIC SETTING. OTHERS HAVE COMPLAINED. PLEASE SEE THIS YOUTUBE.COM VIDEO BECAUSE OUR ISSUE IS THE SAME. HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8

Exterior Lighting
Filed Dec 4, 201720 milesTX

SPEEDOMETER LIGHT AND THE CENTER DASH (GPS, RADIO, UCONNECT) SCREEN ILLUMINATION CAN NOT BE DIMMED AT NIGHT USING THE ROTARY KNOB (WHEEL) LOCATED ON THE LEFT SIDE OF THE DASH. THE ILLUMINATON COMING FROM THESE SCREENS IS INCREDIBLY BRIGHT, ESPECIALLY WHEN TRAVELING ON RURAL ROADS WHERE DEER, FERREL HOGS AND OTHER WILD ANIMALS RUN INTO THE ROADWAY. I CAN NOT SEE THESE OBSTACLES AND BELIEVE THIS IS A SEVERE SAFETY HAZARD FOR ANY DRIVER WHO TRAVELS ON NON-ILLUMINATED ROADS. THE LIGHT FROM MY SPEEDOMETER CAN NOT BE DIALED DOWN WHEN THE VEHICLE IS SITTING IDLE, OR IN DRIVE AND WHEN PARKED OR IN MOTION. IT HAS NEVER WORKED PROPERLY AND THE DEALERSHIP IS NOT ABLE TO DETERMINE WHAT THE PROBLEM IS. THEY ARE CLUELESS AND SINCE THE DEALERSHIP OPEN AFTER 5 PM TO OBSERVE THIS PROBLEM DURING HOURS OF DARKNESS. NUMEROUS OTHER JEEP COMPASS OWNERS 2017 AND 2018 MODEL YEARS, HAVE COMPLAINED OF THIS SAME PROBLEM. DEER ARE THE SAME COLOR AND CONTRAST OF GRAY ASPHALT AND THEY ARE NEARLY IMPOSSIBLE TO SEE AT NIGHT, DUE TO THE OVERWHELMING ILLUMINATION FROM THE CENTER DISPLAY AND SPEEDOMETER BRIGHTNESS. THIS PROBLEM HAS BEEN OCCURRING SINCE MY PURCHASE 3 MONTHS AGO AND CONTINUES TO THIS EVENING. I PLAN ON UPLOADING A VIDEO TO YOUTUBE SOON. I AM RETIRED FROM FILM AND TELEVISION AND TAUGHT THIS SUBJECT AT A PRIVATE UNIVERSITY HERE IN TEXAS.

Exterior Lighting
Filed Dec 3, 201759 milesID

INSTRUMENT GAUGE CLUSTER LIGHTS DO NOT DIM WITH DIMMER DIAL. DASH LIGHTS ARE BRIGHT ENOUGH TO TURN THE WINDSHIELD INTO A MIRROR AT NIGHT (SEE INSIDER VEHICLE BETTER THAN OUTSIDE).

Electrical System
Filed Nov 27, 2017420 milesNC

VEHICLE UNINTENTIONALLY 'REMOTE' STARTED IN MY CLOSED GARAGE. VEHICLE WAS STATIONARY.THERE IS NO OPTION, EITHER BY SOFTWARE INTERFACE OR MECHANICAL MEANS TO DISABLE THE 'REMOTE START' FEATURE. I SUSPECT THE KEY FOB WAS INADVERTENTLY PRESSED WHILE IN MY PANTS POCKET. I AM AWARE THAT THE REMOTE START FUNCTION TIMES OUT & THE ENGINE STOPS AFTER 15 MIN BUT IN A CLOSED GARAGE THE CARBON MONOXIDE LEVELS COULD BECOME HAZARDOUS. THIS IS A CONVENIENT FEATURE BUT OWNERS SHOULD HAVE THE ABILITY TO DISABLE IT OR POSSIBLY A THIRD FOB BUTTON PRESS WOULD MAKE IT SAFER.

Visibility/Wiper
Filed Nov 22, 201735 milesCA

INSTRUMENT CLUSTER IS VERY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO SEE THE ROADWAY. INSTRUMENT CLUSTER DOES NOT DIM WHEN ATTEMPTING TO ADJUST BRIGHTNESS. INSTRUMENT CLUSTER DOES NOT ADJUST TO COMPENSATE FROM DAYLIGHT TO DARKNESS. VEHICLE DOES NOT SEEM TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. THE OPTION TO ADJUST BRIGHTNESS, WITH THE HEADLIGHTS ON, IS NOT AVAILABLE DUE TO VEHICLE'S INABILITY TO RECOGNIZE THAT THE HEADLIGHTS ARE ON. REAR VIEW CAMERA IS EXTREMELY BRIGHT AT NIGHT, AFFECTING THE ABILITY TO RECOGNIZE PROBABLE HAZARDS IN ROADWAY. DUE TO THIS BRIGHTNESS, THE EYES TAKE TIME TO READJUST TO THE DARK ENVIRONMENT WHEN VEHICLE IS PUT BACK IN DRIVE. THESE ISSUES OCCUR WHEN THE VEHICLE IS IN MOTION AND STATIONARY.

Electrical System
Filed Nov 19, 20179 milesNY

PROBLEM RELATES TO 2018 JEEP COMPASS LATITUDE. WHEN VEHICLE IS PLACED IN REVERSE, THE 8.4" UCONNECT SCREEN SHOWS THE BACKUP CAMERA AT FULL BRIGHTNESS. THIS IS BLINDING AND MAKES IT IMPOSSIBLE TO SEE WHEN BACKING UP. THIS IS GOING TO CAUSE AN ACCIDENT. THERE IS NO WAY TO ADJUST THIS. EVEN WHEN THE GAUGES AND SCREEN ARE DIM FROM NORMAL DRIVING, AS SOON AS REVERSE GEAR IS SELECTED, THE SCREEN JUMPS TO FULL BRIGHTNESS.

Exterior Lighting
Filed Nov 15, 201715 milesNJ

INSTRUMENT PANEL DIMMER DOES NOT WORK CAUSING EXTREME BRIGHTNESS AT NIGHT. NAVIGATION PANEL DOES NOT SWITCH TO NIGHTTIME MODE CAUSING IT TO BE A SAFETY HAZARD IF USING WHILE DARK OUT. BACKUP CAMERA IS BLINDING AT NIGHT, CREATING SAFETY HAZARD. THIS OCCURS WHILE STATIONARY, WHILE MOVING, DURING ALL TYPES OF DRIVING WHEN DARK OUT. THIS HAS BEEN AN ON-GOING ISSUE FROM THE DAY I BOUGHT THE CAR WITH NO RESOLUTION FROM THE DEALER.

Exterior Lighting
Filed Nov 13, 2017MI

THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON TO AUTO. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. APPEARS TO BE A SENSOR ISSUE.

Electrical System
Filed Nov 10, 2017NC

INSTRUMENT CLUSTER LIGHTING CONTROL INCLUDING DIMMER, HEADLIGHT 'ON' SENSOR, DASH AMBIANT LIGHT SENSOR, RELATED SOFTWARE DO NOT FUNCTION PROPERLY. UNABLE TO DIM DASH AT NIGHT WITH DIMMER CONTROL & OR 'AUTO NIGHT DIM' DOES NOT FUNCTION. THE BLINDING BRIGHTNESS OF THE DASH AT NIGHT IS NOT ONLY DISCOMFORTING IT IS HAZARDOUS. THIS FAULT IS WELL DOCUMENTED ON INTERNET FORUMS & YOUTUBE VIDEOS.

Exterior Lighting
Filed Nov 7, 201779 milesPA

DIMMER FOR DASH LIGHTS / GAUGES DOES NOTHING. ALL INTERIOR GAUGES, CONTROLS, DIALS, ETC. STUCK ON FULL BRIGHTNESS. VERY DANGEROUS - MAKES IT HARD TO OPERATE VEHICLE AT NIGHT WITH GLARING GAUGES.

Electrical System
Filed Nov 3, 2017125 milesTX

INSTRUMENT PANEL AND INFOTAINMENT SCREEN DIMMER CONTROL DOES NOT WORK. THE LIGHT FROM THESE SCREENS IS TOO BRIGHT AT NIGHT. IT IS UNSAFE TO DRIVE THE VEHICLE AT NIGHT BECAUSE THE GLARE FROM THE SCREENS MAKES IT DIFFICULT TO SEE FORWARD.

Electrical System
Filed Nov 2, 201775 milesNJ

1. INSTRUMENT PANEL LIGHTING CANNOT BE DIMMED: BLINDS DRIVER DURING NIGHT DRIVING. 2. THE SPEEDOMETER SCALE DOES NOT CHANGE FROM MPH TO KPH. THIS BECOMES VERY PROBLEMATIC WHEN CROSSING FROM THE US TO CANADA!

Exterior Lighting
Filed Oct 31, 20174 milesNJ

THE DIMMER SWITCH FOR DASHBOARD AND SCREEN LIGHTS DO NOT DIM. AT NIGHT THE LIGHT IS SO BRIGHT THAT IT CREATES A GLARE.

Exterior Lighting
Filed Oct 21, 2017MI

JEEP WILL NOT ALLOW DIMMING OF THE INSTRUMENT PANEL OR NAV SCREEN AT NIGHT DUE TO A LIGHT SENSOR IN THE INSTRUMENT PANEL. SHOWN IN THE FOLLOWING VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=6AJAAEMP7W8&LIST=PLXMX4ZWLIO2WJZSQ8SYUPAESC_R8G-QTO

Electrical System
Filed Oct 19, 2017400 milesMD

THERE IS AN ISSUE WITH THE SENSOR CONTROLLING THE BRIGHTNESS OF THE CONSOLE AND NAVIGATION SCREEN. AT NIGHT, THE BRIGHTNESS GETS SET TO THE HIGHEST SETTING, WHICH IS ABSOLUTELY BLINDING, AND THE DIMMER SWITCH DOES DOES NOT WORK. THIS IS A SAFETY ISSUE AND IS CAUSING HARM TO MY EYES.

Electrical System
Filed Oct 19, 2017TX

THE INSTRUMENT PANEL DIMMER SWITCH IS INOPERABLE. THE SPEEDOMETER, AND ENTIRE GAUGE CLUSTER, IS STUCK ON FULL BRIGHTNESS DURING NIGHTTIME DRIVING AND IS VERY DANGEROUS AS IT IS BLINDINGLY BRIGHT IN MY FACE.

Exterior Lighting
Filed Oct 17, 20172,000 milesNC

INSTRUMENT PANEL LIGHTING FAILS TO DIM PROPERLY AT NIGHT CAUSING DIFFICULTY SEEING AT NIGHT DUE TO THE BRIGHTNESS OF THE DISPLAY. I AM ABLE TO GET THE DISPLAY TO BE TRICKED INTO GOING INTO "NIGHT MODE" IF THE DISPLAY LIGHT SENSOR HAS NO LIGHT AT VEHICLE STARTUP WITH HEADLIGHTS ON. AT ANY TIME IF THE SENSOR IS EXPOSED TO LIGHT AGAIN SUCH AS IF A DOOR IS OPENED OR INTERIOR LIGHT IS TURNED ON THE VEHICLE NEEDS TO BE STOPPED, DOORS LOCKED, AND SITTING FOR ONE MINUTE FOR THE WORKAROUND TO BE SUCCESSFUL AGAIN.

Electrical System
Filed Oct 17, 2017NY

THE INSTRUMENT LIGHT SENSOR MALFUNCTIONS AND KEEPS ALL THE INTERIOR LIGHTS (EXCEPT DOME LIGHTS) IN FULL BRIGHTNESS ALL THE TIME WHICH MAKES IT VERY DANGEROUS DRIVING AT NIGHT.

Exterior Lighting
Filed Oct 14, 201765 milesMI

THE INTERIOR INSTRUMENT PANEL AND CONSOLE LIGHTING WILL NOT DIM AT NIGHT. THIS LEADS TO A BLINDING SITUATION. THE DIMMER SWITCH FUNCTIONS ONLY INTERMITTENTLY BUT THE IP LIGHTS WILL GO FULL BRIGHT AFTER A SHORT WHILE AFTER A VEHICLE RESTART. THIS OCCURS WHETHER OR NOT THE CAR IS MOVING OR PARKED. HEADLIGHTS ARE SWITCHED ON. THE LIGHTS BEHAVE THIS WAY DAY OR NIGHT. I NOTICED THE PROBLEM AFTER TAKING DELIVERY ON 9-27-2017

Exterior Lighting
Filed Oct 10, 2017WA

THE VEHICLE'S DASH BOARD LIGHTING DIMMING FUNCTION IS NOT WORKING AND IMPAIRING THE DRIVERS NIGHT VISION ALWAYS BEING AT THE HIGHEST SETTING. REPORTING THIS ISSUE AS THIS IS NOT ONLY AFFECTING A SINGLE VEHICLE, BUT MULTIPLES. THE JEEP HEADQUARTERS WERE CONTACTED BY MULTIPLE EFFECTED OWNER AS EVIDENT IN THE REFERENCE FORUM POST, BUT JEEP DOES CURRENTLY NOT TAKE ACTION. REFERENCE POSTS: HTTP://WWW.MYJEEPCOMPASS.COM/FORUMS/2ND-GEN-JEEP-COMPASS-FORUM-GENERAL-DISCUSSION/35673-DASH-LIGHTS-DO-NOT-DIM.HTML HTTP://WWW.MYJEEPCOMPASS.COM/FORUMS/2ND-GEN-JEEP-COMPASS-FORUM-GENERAL-DISCUSSION/34985-DASH-SCREEN-NOT-DIMMING.HTML

Exterior Lighting
Filed Oct 10, 2017100 milesNY

IN VIOLATION OF FMVSS SECTION S 5.3.2.2 (B) THE VEHICLE'S INTERIOR DASHBOARD LIGHTS ARE NOT CAPABLE OF BEING DIMMED. THEY REMAIN AT BRIGHTEST LEVEL REGARDLESS OF ANY PARKING OR HEADLIGHT SETTINGS, AND CANNOT BE DIMMED OR TURNED OFF. THIS CREATES A DANGEROUS CONDITION DURING NIGHT TIME VEHICLE OPERATION. DEALER HAS NOT BEEN ABLE TO CORRECT THIS EVEN AFTER TWO VISITS, AND HAS MADE NO PROGRESS IN RESOLVING THIS ISSUE SINCE VEHICLE PURCHASED ONE MONTH AGO.

Electrical System
Filed Sep 26, 2017680 milesNY

I HAD MY VEHICLE DIAGNOSED DUE TO INTERIOR LIGHTS DO NOT DIM AT NIGHT LEAVING THE JEEP VERY BRIGHT AND DANGEROUS. I HAVE CALLED JEEP AND THEY REFUSE TO FIX THE ISSUE OR GIVE ME A SOLUTION ON WHAT TO DO! THEY STILL REFUSE AT OF TODAY 9/26/17.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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