2018 Jeep Compass complaints

The contact owns a 2018 Jeep Compass. The contact stated that on several occasions while driving at undisclosed speeds, and while stopped at a traffic light, several unknown warning lights illuminated with the message to “Park the Vehicle” displayed. The contact stated that while the vehicle was running and shifted from park into drive, the vehicle failed to move. The contact stated that while shifted into park, the vehicle failed to turn off. The failure persisted, and the contact made several attempts to move the vehicle. The contact was eventually able to start the vehicle and drove to a parking lot, after which the vehicle was towed to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.

Warning lamp:"stop safely. vehicle will shut off soon" the car will shut off while driving. The warning is not sufficient enough to ignore that fairly new cars are shutting down on the road for no reason. There are numerous complaints about this same issue and I am wondering what is it going to take for jeep to take accountability and fix this. We should not have to pay for this repair. Resolution unknown. We are supposed to guess. No information is offered through a diagnostic check. As you can see this vehicle has 46,000 miles on it. Regular maintenance. Serviced at the dealer numerous times.

My car has had an ongoing issue where it doesn’t start and has even stopped while I was driving before and not turned on again. I had the battery changed and still the same issue. My gps is not locating the correct location of my car, also the warnings are wrong (blind spot, etc.) they go off sometimes when there is nothing there. It’s an angojng issue, I only added one incident date but there have been many and I think it is associated to the recalls on this model.

I was driving and my car just stalled and I could not get it to start again. I have had this happen to me over 4 times. My car is currently at the Jeep Dealer and they charged me over $700 telling me it was wiring. It happened again on 11/24/2025 and they have had my car since then and they keep telling me they cannot figure out what was wrong with it. Today they called me and said it was a circuit thing. There was a recall for exactly what was happening to my car. NHTSA Recall 18v-524 just that my car was not recalled. I am now going 2 weeks without a car and it clearly is experiencing EXACTLY what the recall says. over 3 times I was on the highway when the car stalled while I was driving. It just stopped in the middle of the highway the car behind me had to stop short. I had a bad panic attack. Why are they not doing the right thing and fixing what they know they have to fix. THIS IS THE SECOND TIME I MAKE A COMPLAINT THROUGH YOU.

Randomly high temperature warning light comes on dash which causes car to immediately shut off. After a complete stop you are able to restart car. All obvious cooling components fine. This happens often and random putting occupants in serious danger of collision. Has happened on highway and in middle of intersection making a turn. This false warning causing car shutdown happens 5-8 times a month.

Car turn off while driving on the freeway, all dashlights come on ( 4WD, service engine, transmission service, ABS, crash detector, high voltage, battery voltage, etc) the car has 79k miles

-Infotainment/Radio failure. Not available for inspection: its whereabouts are unknown to this driver-has been given to Jeep/Mopar. -Backup camera intermittently working: Would freeze up while the car was actively in reverse. While driving (vehicle in forward) backup camera would turn on & show footage of the car in reverse from much earlier in the day (>7 minutes have passed since reversing the car). Safety risk to self/others as the back up camera was inoperable while in reverse. -Radio remained on despite the car being off, driver & passenger entering & exiting multiple times, locking/unlocking the car, etc. It stayed on 18 minutes before this driver shut it off manually. Safety risk to self/others as the car battery was at risk of being drained despite the car being off. -Problem was diagnosed & radio replaced by Jeep dealership. -No inspection by police or insurance. Radio was replaced before it could produce real safety events -No warnings available/applicable. Problem began intermittently & then became a daily issue.

UNKNOWN Vehicle dashboard dinged and text on the screen alerted me that the temperature of the coolant was too high or overheated. The vehicle immediately stopped accelerating. Before I could properly engage my blinker and pull off the roadway in a safe manner, the vehicle resumed normal operating status and temperatures read normal. This has happened over 5x, speed driven during each event varying from 28-65. Weather was mild, two events occurring in winter months with temps no more than 45 F. Coolant was checked and appeared to be at normal levels following the latest event. The roadway conditions, traffic rules and conditions of overall transportation system when this alert disengages driver's ability to control speed of vehicle put driver and passengers at risk of being rear ended by traffic traveling in the same direction from behind. Especially in South Dakota, the place of for owner and driver of this JEEP Compass, where large pick up trucks hauling livestock or other ag products and semi trucks hauling general trailer loads are commonplace.

The contact owns a 2018 Jeep Compass. The contact stated that while driving 55 MPH, the vehicle briefly started shaking violently, before losing motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle initially failed to restart. After waiting approximately one hour, the vehicle was able to restart but operated under reduced power, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the powertrain control module wiring harness. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V524000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,478.

Headlights work intermittently. Driver side comes on but passenger side doesn’t or vise versa. Also sometimes neither come on. No warning messages or anything. Yes the jeep dealership saw the issue with the lights and so did an independent mechanic.

Shifting assembly failed. When the service center went to order it, it was heavily backordered (meaning many people with this Make / Model experiencing the same failure at the same time). Service center showed me that a thin rubber gasket is all that failed … it is no more substantial than a rubber washer you put in a water hose). Why a $500 part for a $0.50 failure? (Perhaps that is the service center taking advantage.) But even still why would Jeep put such a cheap part in such a critical location where it can break and become dislodged and result in you losing control of your vehicle drive train? Something feels very wrong about this.

The contact owns a 2018 Jeep Compass. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact reported that the rearview camera display was intermittently blank, and no image was visible. The contact stated that occasionally the image froze and was not properly displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

The contact owns a 2018 Jeep Compass. The contact stated that intermittently, while driving 60 MPH on the highway uphill, the vehicle suddenly lunged forward and backward. The vehicle failed to respond when the accelerator pedal was depressed or released. The contact stated that the engine revved high. The vehicle was stopped and began to shake. The driver was able to pull over safely. The vehicle was restarted, and the malfunction, transmission, and service engine warning lights were illuminated. The message “START/STOP not Available” was displayed. The contact called the local dealer, but there was no answer. The vehicle was not diagnosed or repaired. The manufacturer was called, but the phone hung up, and the automatic system confirmed there was no recall coverage. The contact attempted to use the website, but there was an error with the submission. The failure mileage was approximately 37,000.

The infotainment screen is delaminating, which seems to be an extremely common issue in this model year along with other models and years that use the same screen. The delaminating causes numerous issues including poor visibility and ghost touches on the screen which can easily distract the driver as their radio changes stations randomly, messes with the navigation, adjusts the fans, and many other functions that are controlled with the screen. As of right now, I have not brought the car into the dealership specifically for this issue as so many other individuals are reporting the same problem in numerous forums.

I Changed Both Batteries On My Truck And A Blown Fuse & It Still Wont Start. Cant Figure Out Why The Fuse & Replacement One Keeps Blowing Out. Only Signs Come On The Dashboard After Changing Both Batteries Are The Electronic Throttle Control Warning Light & Engine Check Light.

1.air bag module passenger seat, OCM,SWS, plastic insulators,seat cushion foam, hose, heat mat Vent bag. 2.If an accident happens the bag would not eject and can cause death and the driver would be at fault. 3.Yes the problem has been confirmed by Jeep dealer in Greensboro NC on Wendover Ave gave a diagnosis. 4 The inspection came from the dealer 5.Yes there is a light the comes on the says airbag started [XXX]. Also have receipts for all this information *** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The jeep use to stop if I was going and a car suddenly stopped in front of me. But now it has done it 3 times and there wasn’t a car or anything infront of me.

> After a routine oil change at a Jeep dealer on [XXX], the A/C in my 2018 Compass stopped working the next day. Compressor hardware is fine but the vehicle stored code U0423-00 (“Invalid Data Received from IPC”). This matches the defect covered under Recall T70 (2019 Compass) where invalid cluster data causes A/C failure, but my VIN is not included. This creates a safety concern: without working A/C, I cannot safely transport my [XXX] daughter in Florida heat, and it limits my ability to get to work. I am requesting that NHTSA investigate expansion of the recall to include affected 2018 models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN. Saw there was recall in past for rear piston but mine was not affected. But I’m having issues with the brakes. When slowing down or coming to stop when using the brake, the whole car shakes and rattles.

The contact owns a 2018 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the START/STOP indicator light was illuminated. The contact stated that the engine seized. While attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle set for approximately ten minutes and restarted the vehicle. The contact stated that the vehicle failed to exceed 20 MPH. The contact stated that the Auto STOP indicator was illuminated. The contact stated that the vehicle could only be driven for twenty minutes before the failure reoccurred. The contact stated that the vehicle needed to remain parked for ten minutes before being restarted. The vehicle was taken to the dealer; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

Description of Problem: Since purchase, this vehicle has exhibited severe safety defects, including sudden and repeated engine shutdowns at highway speeds, loss of power while driving, dashboard malfunctions, steering lockups, service ESC, dynamic steering torque service required, service hill holder, false fuel gauge readings, service airbag reading, transmission warming sign, and emergency brake engagement without command. These failures have occurred multiple times and forced me off the road to avoid collisions. They mirror known recalls on this model year and create a clear risk of injury or death. Attempts to Repair: The selling dealer (Coral Springs Pre-Owned Superstore) and an authorized Jeep dealer (Arrigo Jeep in Margate, FL and Arrigo Jeep Tamarac,FL) have repeatedly failed to identify or repair the issues despite video evidence. They claim they cannot replicate the malfunctions, though the vehicle continues to fail monthly. Safety Concern: The Jeep Compass shuts down without warning at highway speeds, leaving me stranded in traffic. This is an immediate hazard and should be investigated as a systemic defect. Requested Action: Investigation into recalls/defects on the 2018 Jeep Compass, enforcement of repairs, and accountability for dealerships that continue to sell unsafe vehicles.

Seat belt buckle rear left, yes Child buckled up and noticed it came unbuckled. No, I have purchased another own that also failed No No

Car shut down on highway went into limp mode due to electrical issue. Several times already this has occurred. Recall is in place for this situation. Please help. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MAIN ISSUE 1) My 2018 jeep compass has a very high coolant temperature issue, temperature will exceed 256 also transmission temperatures will exceed 210 My dashboard coolant icon appears and says COOLANT TEMPERATURE TOO HIGH POWER ENGINE OFF ISSUE 2) A! On off power option THE PERSON WHO INVENTED THE POWER ON / OFF A! OPTION NEED TO BR SERVING A LIFE SENTENCE IN PRISON, this “energy efficientoption”option will destroy your vehicle engine , battery, the starter, even my sensor system indefinitely, this has completely disabled all power to my jeep in the middle of I75 interstate with my 3 kids all under 10 45 minutes away from home , could not control a single all power was disabled I could not even power my engine off . I’ve never been so afraid for my kids and I , this could have caused a horrible accident that could have claimed us all , it was all caused by the ON/OFF feature,

I've had this jeep since September 2021. I've driven about 32,000 miles. When I purchased the car it had 36,000 miles. Every light came on, including the check engine light. I have also seen the car will shut off. Park this vehicle about a month ago.

Hello,2018 jeep compass 4x4 with 35,000 miles. Backup camera screen half blacked out, can't use features without or see. Many of these jeep screen radios are defective and should be recalled at 900. Also sway bar links are weak,broke two times. Should be recalled do to plastic like part and for a front end that is disgusting. Are these being investigated?

Key fob not found, tpms not reading but sensors are good, backup camera beeping when things are not behind and continues to beep in drive, engine stalling, worn motor mounts due to no reason

Vehicle does not start or starts and will not go into gear. Dash lights go crazy and various issues display on screen

Got an error message that the passenger seat air bag needs service.

When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she know about the problem of the car also. I do see in 2017 there was a patrolman that noted the kbb about the situation. Now I was no there so I do know abything about it,just read this on the kbb information for the car. And as I have stated when you start the car the the warning lamp with the man comes on small holding the air bag and in the dashboard also. Also uploading pictures of the warning lamps.

The vehicle backup camera has never worked reliably since we purchased the vehicle. It will work intermittently but lately for the last several weeks, the backup camera does not come on at all, ever. The dealership is saying we'd have to bring it in for a several hundred dollar assessment on how much it might cost to fix it and doing research online it could be hundreds into well over $1,000. We could install an aftermarket camera significantly cheaper, but since the vehicle has one in its system, it should freaking work!

My driver's side headlights stops working intermittently. This occurs quite randomly. I have replaced the bulbs, the switch, and after taking it to a dealer, I ended up replacing the driver's side headlight assembly. Nothing has worked, and now I am hundreds of dollars poorer for my trouble. This is clearly a safety issue, and judging from what I have seen in online forums, there are a great many others with the same problem. This is a safety issue that falls squarely on the manufacturer to remedy, and to compensate its customers for our losses.

Both the passenger and diver seat belts don't latch correctly. Causing them to randomly un-latch while driving or even just initially trying to latch them when getting in. There is no odd movements causing this and they sound and act as if there is no problem until the un-latch. Have had a mechanic look into it and they confirmed that isn't not an every time failure but they are unsure as to why it works and then doesn't since it functions as it's supposed to. The only warning I get for this is the unbuckled light/sound after the incident happens.

Vehicle stopped running twice at different times in crossing traffic due to what I found out later was low oil even though i had just purchased the vehicle and had only driven 2-4 thousand miles. Since then I am still burning over a quart every 1000 miles even though the dealer supposedly did the software update that some claim fixes the problem

When my oil gets low, my car shuts off in the middle of the highway. Also, when I turn my wheels, it's making a very loud clicking noise.

Car started shifting hard during deceleration giving a jolt forward. Check engine light came on for power train control module. Also started hearing a rattle and had to replace control arms.

Vehicle started rattling going over bumps.

So I know there was a recall for this year make and model and engine type and even before I knew about this recall I noticed this jeep is burning oil like crazy I have to get an oil change sometimes under every 3,000 miles and its bad I take it to my oil change place they tell me it shouldnt be burning this much oil. I called Jeep to try to see if they could fix it and they are not acknowledging the issue even though there is a recall for this issue in the past they are not adding my VIN for some reason in the recall and my jeep is still under warranty. Please assist in getting my jeep compass added to this recall so they can remediate the safety issue. I will be driving sometimes on the highway and the cheap just stops on me because of this issue. I have two young children and it is very dangerous at times to drive like that. The Carfax can show how often I am taking my Jeep to an oil change so it is not that I am the issue and just not getting oil changes. This has been happening since i purchased the jeep.

The car's dashboard will periodically show all the lights and indicate that the car will stop. In some cases, the car does stop, and you lose power steering. When we brought it into the dealership in early April 2024, they cleared the codes and indicated that start/stop relay may need to be replaced. A few weeks later, the same thing happened and the dealership repaired the start/stop relay. Since then, the lights will periodically come on and turning it off eventually clears the codes. May 18, 2025, it happened again. On the radio, it showed P2AF5. We brought it to the dealership and while there were 30-40 codes that were showing (some active and some stored), the P2AF5 code didn't display. The dealership cleared all the codes in hopes that it would only turn on the code that caused all the other codes. No new codes displayed. They offered no further diagnostic suggestions and said to bring it back if it occurs again. Because losing power steering while driving is a safety hazard and because a lot of people on various sites indicate they have similar problems due to the start/stop relay, I want to report this issue in hopes that you can find a pattern and determine a fix.

My start/stop system stopped working suddenly and it jerks forward almost stalling as it accelerates and decelerates. The radio glitches and flips between settings at a fast pace. It randomly loses power when accelerating and traction control flashes on dashboard. The check engine light came on for a few days then went off.

Car is equipped with a backup camera, but unfortunately, the infotainment screen is failing, and the rearview camera is distorted and unable to provide clear rear visibility. This is a common problem with these, and I suspect it is a failed cooling fan for the infotainment unit. It is only a matter of time that the screen will be a complete failure and hopefully not during a reversing evolution. My vehicle only has 60k miles. I have not taken it to the dealer because I do not have another vehicle to drive if this is in the shop for 2 weeks just to be inspected. Feel free to investigate my vehicle for this issue.

The contact owns a 2018 Jeep Compass. The contact stated while driving at approximately 35 MPH, the vehicle was losing motive power. The contact stated the message that "Engine Overheating" was displayed with an audible chime coming from the vehicle. The vehicle stalled and the contact pulled off the roadway. The contact stated that after several attempts the vehicle restarted with the same message displayed on the instrument panel. The contact had taken the vehicle to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like two previous failures where the engine was replaced. The contact stated that the engine replacements were covered under Technical Service Bulletin Number: 09-003-23 (Engine and Engine Cooling). The contact informed the dealer about the TSB and was informed by the dealer responded that the engine could be replaced but the contact had to pay out-of-pocket. The manufacturer had been attempted to be contacted but there was no response. The failure mileage was approximately 84,000.

My car will stop while I’m driving, stall and tell me to put in park. It also stalls in the middle of the road saying “stop safely your cars about to shut off” on the odometer. I’ve almost been in two accidents with my [XXX] because of this! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Theres a few issues with this car Im a mechanic and ive done some research on this vehicle there are multiple safety concerns including the engine for the 2.4L losing power while trying to accelerate, the abs system failing and electrical system throwing codes up that aren't actually an issue. I feel the whole car needs to be reassessed from the engine transmission all sensors and the brake system. There is a lot of issues with the new motor that was put in, including an issue with the 2.4L motor which is the oil pump housing causing the vehicle to stall and to lose power while accelerating. This is a major safety concern and could kill someone. Please fix it.

Rotator/control arm issue

My infotainment screen did this (pictures) while I was driving. Not sure what caused this or anything. It tends to fix itself after a few minutes, but other days it does the same thing. Doesn't work then fixes itself. No warning lamps popped up. The component has not been inspected by anyone yet. I have not brought it to the dealer yet for them to recreate the problem. I have not seen a TSB on it. Since the screen does this, it is very concerning for people who use the backup camera religiously as they could run into a person in the parking of a grocery store. Now that I am aware of the problem, I make sure to take extra caution to look when backing up.

Sunroof exploded outwards while driving, took no damage from debris or flying objects.

Electrical

Since we’ve bought this car pre owned last year with 48,000 miles we’ve been experiencing bad engine oil consumption. I’ve tried to get it looked at by the car dealership we got this vehicle at and they couldn’t find no oil leaks. I’ve done some research myself on this topic and I have ran into information of others having this same experience with their similar vehicle and engine models. I do know that they’ve sent out recalls on this issue but my vehicle seems to not have been placed on this recall as I did speak with recalls.mopar.com seem like they can’t help me with the issue. Please if I can get any help with this issue it will be really appreciated.

Major Electrical issues and car cutting off in traffic and every warning light Showing and will send show repair bill once it get it from Turnersville Newjersey Jeep Dealership. Today or Tomorrow.