Page 16 of 19 · complaints 751–800 of 948

2018 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Electrical System
Filed Aug 18, 201913,000 milesFL

AUTO START/STOP DOES NOT FUNCTION PROPERLY 100% OF THE TIME. PULLING UP TO A RED LIGHT THE ENGINE STOPS AND ON NUMEROUS OCCASIONS, THE VEHICLE WILL NOT TURN BACK ON UNTIL THE VEHICLE HAS BEEN COMPLETELY TURNED OFF AND RESTARTED. CAN BECOME A DANGEROUS SITUATION IF THERE IS A VEHICLE RUNNING UP BEHIND YOU AND YOUR VEHICLE REFUSES TO START BACK UP.

Engine
Filed Aug 15, 201923,000 milesMI

JEEP COMPASS IS A SAFETY HAZARD DEATH TRAP; I CANNOT BELIEVE THERE IS NOT A RECALL ON IT! IT LITERALLY BURNS OIL DOWN TO NOTHING & WITH NO WARNING WHATSOEVER THE PARKING BRAKE ENGAGES, THE DASHBOARD LIGHTS UP AND IT JUST STOPS, WHILE DRIVING, ON THE ROAD, IN TRAFFIC! THIS HAS HAPPENED TO ME TWICE! I HAVE CHANGED THE OIL REGULARLY (ACTUALLY EARLY) AND AFTER 3,000 MILES IT IS EMPTY?? ARE YOU SERIOUS? FIRST TIME IT HAPPENED THE DEALER CONDUCTED AN "OIL CONSUMPTION" TEST, WHAT A JOKE. OBVIOUSLY IT IS OVER-CONSUMING OIL BECAUSE IT JUST SEIZED UP ON ME WHILE DRIVING & MAKING A TURN IN FRONT OF OTHER CARS AND THE DIPSTICK WAS CLEAR, NOT ONE DROP OF OIL LEFT! MADE SPECIAL TRIPS TO THE DEALER SO THEY COULD TOP OFF THE OIL AFTER 1,500 MILES (THEIR SOLUTION TO THIS KNOWN PROBLEM) AND IT HAPPENED A SECOND TIME AFTER LESS THAN 3,000 MILES, AND ONCE AGAIN WHILE MAKING A TURN I WAS ALMOST REAR ENDED BECAUSE THE JEEP STOPPED IN THE MIDDLE OF THE ROAD!!! THE JEEP IS CURRENTLY AT THE DEALER WHILE THEY "FIGURE OUT WHAT IS WRONG" AND HOW TO HANDLE IT. I WILL TELL YOU HOW TO HANDLE IT, RECALL THEM BEFORE SOMEONE DIES!!! IF I COULD DITCH JEEP/CHRYSLER RIGHT NOW I WOULD, AND AS SOON AS MY LEASE IS UP, I WILL BE GOING BACK TO GM CARS!

Service Brakes
Filed Aug 14, 201912 milesCA

FIRST OFF. I HAVE A 2018 JEEP COMPASS THAT'S I GOT A FEW WEEKS AGO AND I'M NOTICING NOW THAT MY BRAKES ARE ALREADY TERRIBLY GRINDING, THE ENGINE GETS WAY TOO HOT EVEN THOUGH THE INDICATOR IS ALWAYS NEUTRAL AND NEVER MOVES EVER. ALSO THE MPG IS ABSOLUTE CRAP AND I THINK IT HAS TO DO WITH THE ENGINE SYSTEM ITSELF CAUSING PROBLEMS. I LOST 45 MILES ACCORDING TO THE INDICATOR AND REALLY ONLY WENT 12 MILES BACK FROM WORK. THAT SHOULDN'T BE RIGHT.

Engine
Filed Aug 13, 20193,000 milesIA

2018 JEEP COMPASS STALLED WHILE WIFE WAS ATTEMPTING TO CROSS 6 LANES OF TRAFFIC. NO WARNING LIGHTS OR INDICATORS DISPLAYED AT ALL. OIL LEVEL IN THE CAR AFTER 3000 MILES DID NOT EVEN REGISTER ON DIPSTICK, SO CAR BURNED 3+ QTS OIL. *DT

Engine
Filed Aug 13, 201936,000 milesNY

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE VEHICLE STALLED AND A MESSAGE DISPLAYED INSTRUCTING THE DRIVER TO PLACE THE VEHICLE IN PARK, SHIFT GEARS, ENGINE SHUTTING DOWN. THE DRIVER WAS NOT ABLE TO COAST TO THE SIDE OF THE ROAD, BUT WAITED TEN MINUTES BEFORE RESTARTING THE VEHICLE. AFTERWARDS, THE VEHICLE WAS DRIVEN TO HIS RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO MERRICK DODGE CHRYSLER JEEP OF WANTAGH (3614 SUNRISE HWY, SUITE A, WANTAGH, NY 11793, (516) 868-4400) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LOW ON OIL. THE TECHNICIAN ADDED OIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

Service Brakes
Filed Aug 12, 2019GA

MY VEHICLES TRANSMISSION, BEGINNING AT 30,000 MILES, STARTED TO LOCK UP. THE SERVICE TRANSMISSION AND SERVICE ENGINE LIGHTS BOTH ACTIVATED. THIS ONLY OCCURRED WHILE THE VEHICLE WAS PARKED AND IDLED. I HAD TO PRESS GAS TURN VEHICLE OFF FOR A COUPLE OF MINUTES AND RESTART TO RESET THE TRANSMISSION ICON. THE SAME LOCK UP STARTED TO HAPPEN WHILE DRIVING AFTER I PASSED THE 36,000 MILES MARK. I WAS ON THE HIGHWAY USING CRUISE CONTROL AND THE VEHICLE LOCKED UP AND STARTED TO SLOW DOWN. I COULD NOT ACCELERATE SO I HAD TO PUT MY HAZARDS AND PULL OVER. THIS HAPPENS VERY OFTEN NOW. AUTOZONE STATES THE CODE POPS UP WITH U1428. I THEN START TO HAVE START UP ISSUES AT 50,000 MILES. THE START/STOP SYSTEM IS UNAVAILABLE AND THE LIGHT REFLECT 'A!' HAS BEEN ACTIVARE SINCE. THIS HAS CAUSED MY VEHICLE TO GET REALLY HOT. CONSTANT OIL BURNING. AND GAS BURNING. WHEN AUTOZONE CHECK CODE IT POPPED UP P1DD2 (WITH NO DESCRIPTION OF WHAT THE CODE WAS CAUSED BY). THE VEHICLE ELECTRICAL IS NOT STABLE. IN MULTIPLE INSTANCES MY VEHICLE LIGHTS AND POWER HAVE GONE IN AND OUT WHILE IDLE AND DRIVING. IT SLOWS DOWN MY VEHICLE SUDDENLY. I HAVE HEARD A LOT ABOUT TRANSMISSION AND ENGINE ISSUES WITH THE NEWER JEEPS BUT I DIDN'T THINK THIS WOULD HAPPEN TO ME. I DON'T THINK MY VEHICLE IS SAFE AND WOULD LIKE A MORE PROFESSIONAL INPUT SINCE THE DEALERSHIP I BOUGHT THE VEHICLE FROM IS NEVER AVAILABLE TO ASSIST.

Engine
Filed Aug 12, 20197,456 milesCA

WHILE DRIVING DOWN THE FREEWAY AT ABOUT 65 MILES PER HOUR, WITHOUT WARNING THIS JEEP STALLS, PUTTING MY WIFE IN A POTENTIALLY FATAL OR INJURIOUS ACCIDENT SITUATION. DEALERSHIP SAID THEY KNOW AND ACCEPT AS NORMAL THIS BRAND NEW CAR BURNING A QUART OF OIL EVERY 2000 MILES AND THAT IF THE CAR GETS LOW ON OIL IT WILL QUIT RUNNING, BUT THEY NEVER TELL THE OWNER OF THE CAR, THEY ONLY SAY COME BACK IN 5000 MILES FOR NEXT OIL CHANGE, MEANWHILE THE CAR STARTS STALLING AT 3-4000 MILES

Electrical System
Filed Aug 11, 201911,400 milesVA

WHILE STOPPED AT A STOP LIGHT AUTO START/STOP TURNED THE CAR OFF AS NORMAL. A FEW MOMENTS LATER THE BRAKE LIGHT ILLUMINATED ON THE DASH AND THE ELECTRONIC EMERGENCY BRAKE TURNED ON. I RELEASED MY FOOT FROM THE BRAKE TO SEE IF THE CAR WOULD START BACK UP IT WOULD NOT. THE DASH READ OUT IN PARK AND START. I ATTEMPTED HOWEVER CAR WOULD NOT START. THE EMERGENCY BRAKE WOULD NOT TURN OFF EITHER. I HAD TO CALL ROAD SIDE ASSISTANCE FOR A TOW. VEHICLE ONLY HAS 11,400 MILES. THE CAR IS AT THE DEALERSHIP I AM WAITING ON THEIR INVESTIGATION.

Unknown or Other
Filed Aug 7, 2019CA

I GOT INTO MY VEHICLE WHEN A PULL OUT OF MY PARKING SPOT THE VEHICLE SHUT OFF. I PUT THE VEHICLE IN NEUTRAL WITH THE PARKING BRAKE ON A TRIED TO START IT. THE VEHICLE WOULD CRANK BUT NOT START. I ATTEMPTED TO START THE VEHICLE SEVERAL TIMES UNTIL IT FINALLY TURNED ON.

Engine
Filed Aug 1, 20194,000 milesNY

VEHICLE STALLS AFTER CAR HAS STOPPED AT STOP LIGHT OR STOP SIGN. VEHICLE WILL PROPERLY TURN OFF DUE TO AUTO SHUT OFF. REMOVE FOOT FROM BRAKE, VEHICLE STARTS AND BEGINS TO MOVE. VEHICLE WILL THEN STALL QUICKLY AFTER IN INTERSECTION. OPERATOR NEEDS TO PUT CAR IN PARK, TURN VEHICLE BACK ON AND BEGIN MOVING. PROBLEM HAS REPEATEDLY HAPPENED DURING CITY DRIVING AT STOPS SIGNS.

Unknown or Other
Filed Aug 1, 20191,800 milesOK

VEHICLE TURNS OFF AND SAYS KEY FOB HAS LEFT. VEHICLE. CHRYSLER UNABLE TO FIX ISSUES OR ADDRESS IT. MAJOR SAFETY CONCERN

Engine
Filed Aug 1, 20191,200 milesOK

PURCHASED BRAND NEW WITH 11 MILES AND THE VEHICLE IS BURNING ONE GALLON OF OIL BETWEEN OIL CHANGES. CHRYSLER SAYS IN NORMAL SPECS. ENGINE AT RISK OF LOCKING UP IF NOT ADDING OIL AND CAN'T TRUST OIL LIGHT. WAS INFORMED TO NOT TRUST THE OIL LIGHT BY THE DEALERSHIP. BUT TOLD TO TRUST IT BY CHRYSLER CARES.*DT*JB *DT

Electrical System
Filed Jul 31, 201934,000 milesMD

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (LOCATED AT 11212 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 771-8050) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS CURRENTLY BEING TESTED FOR OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Engine
Filed Jul 31, 201920,390 milesNJ

I WAS ABOUT TO PULL OUT OF THE PARKING LOT WHILE IN DRIVE WHEN THE ENGINE SERVICE LIGHT CAME UP TELLING ME TO PULL MY CAR OVER AND COME TO A STOP BECAUSE THE VEHICLE WILL SHUT OFF. TOOK IT TO THE DEALER THEY SAID NOTHING WAS WRONG AND ERASED ALL MY ERROR MESSAGES AFTER IT WAS SCANNED. AS A STANDARD PROCEDURE OF JEEP THEY TOLD ME TO PICK UP THE VEHICLE AND DRIVE IT FOR 1,000 MILES AND IF THE CHECK ENGINE LIGHT APPEARED TO BRING IT IN AND THEN THEY WILL FIX IT. I FIND THIS IS UNSAFE TELLING ME TO GO DRIVE MY VEHICLE AND THERE IS A POSSIBILITY IT MAY TURN OFF WHILE I AM ON THE HIGHWAY.

Engine
Filed Jul 25, 201920,000 milesWA

WE BOUGHT THE JEEP NEW WITH 8600 MILES ON IT. 4000 MILES AFTER OUR FIRST OIL CHANGE AT THE DEALER, THE ENGINE OIL LIGHT CAME ON WHILE TURNING A CORNER. I CHECKED THE OIL LEVEL TO WHICH I NEEDED TO ADD THREE QUARTS TO BRING IT BACK TO NORMAL. WE HAVE 20,000 MILES ON OUR CAR. THIS SEEMS TO BE A LOT OF OIL. THERE ARE NO OIL SPOTS OR DRIPS UNDER OUR CAR AND NO SMOKE IS COMING OUT FROM THE MUFFLER. ENGINE BAY IS CLEAN. I SEARCHED ONLINE AND FOUND MANY OTHER NEW JEEP OWNERS WITH THE SAME COMPLAINT. IS ANYTHING BEING DONE ABOUT THIS?

Wheels
Filed Jul 25, 20197,000 milesMA

AFTER HAVING MY JEEP FOR LESS THAN 7,000 MILES, I NOTICED THAT MY FRONT TWO TIRES WERE COMPLETELY BALD ON THE INSIDES. BROUGHT IT TO MULTIPLE SHOPS AND THE DEALERSHIP WHERE I GOT IT, I WAS TOLD I NEEDED TO ROTATE MY TIRES MORE AND THAT NEW CARS GET POOR QUALITY TIRES PUT ON THEM. I WAS ALSO TOLD TO MONITOR MY INFLATION AND IT HAS BEEN KEPT PERFECTLY. I HAVE ROTATED MY TIRES AT AROUND 8,000 MILES AND AM CURRENTLY AT 12,000 AND I CAN ALREADY NOTICE THE SAME WEAR PATTERN ON MY TIRES. NOBODY CAN FIND ANYTHING WRONG WITH MY CAR (ALIGNMENT, TIRE PRESSURE, SUSPENSION, EVERYTHING IS RIGHT) OR AN EXPLANATION OF WHY THIS IS HAPPENING.

Engine
Filed Jul 22, 201919,000 milesPA

I WAS DRIVING TO WORK ONE MORNING AND MADE IT ABOUT 1 MILE FROM HOME BEFORE MY CAR TURNED OFF AND THE EMERGENCY BRAKE ENGAGED. I HAD OWNED MY VEHICLE FOR ABOUT 4 MONTHS AT THIS POINT, AND THE ENGINE OIL PRESSURE LIGHT ENGAGED. I HAD AROUND 3,000 MILES AT THIS POINT. I STARTED MY VEHICLE AND MADE IT ANOTHER 1/2 MILE BEFORE THE CAR TURNED OFF AND BRAKE ENGAGED AGAIN. STARTED THE CAR AND MADE IT THE 10 MILES THAT I HAVE TO DRIVE TO WORK. THE SAME THING HAPPENED FOR THE NEXT 3 DAYS. LUCKILY I WAS NOT ON A HIGHWAY; THIS COULD HAVE BEEN VERY DANGEROUS! AFTER THE 3RD DAY OF THIS HAPPENING, I WENT ONLINE TO RESEARCH. APPARENTLY THE NEWER JEEP ENGINE DRINKS OIL. AT THAT POINT, MY HUSBAND HAD TO ADD 3 QUARTS OF OIL! AFTER ONLY 3,000 MILES! I CALLED CHRYSLER THE NEXT DAY AND THEY TOLD ME TO DO AN OIL CONSUMPTION TEST. WHEN I TALKED TO THE SERVICE AREA AT THE JEEP DEALERSHIP THEY TOLD ME THAT 95% OF THE VEHICLES ON THEIR LOT HAVE THIS PARTICULAR ENGINE THAT DRINKS OIL. I ASKED IF THERE WAS GOING TO BE A RECALL AND THEY SAID THEY HADN'T HEARD THAT. I ASKED THE WOMAN WHO IS MANAGING MY CLAIM AT CHRYSLER IF THEY CAN PUT THE OLD MOTOR IN MY VEHICLE, BUT SHE SAID I NEED TO GO THROUGH THE CONSUMPTION TEST BEFORE DETERMINING ANY SOLUTIONS. FROM WHAT I"VE BEEN READING, JEEP SEEMS TO BE DOING NOTHING ABOUT THIS. OTHER JEEP COMPASS DRIVERS DESCRIBE THEIR NEAR ACCIDENTS BECAUSE THEIR VEHICLE STOPPED ON A HIGHWAY. I FEEL THAT THIS ISSUE CAUSES A HUGE SAFETY RISK. NO ONE AT THE DEALERSHIP WHERE I BOU

Electrical System
Filed Jul 20, 20195,000 milesNC

EVERY TIME I AM DRIVING MY CAR MY CAR WILL DO WHAT I CALL A "SPAZ OUT" MOMENT. THE DASH WARNING LIGHTS ALL COME ON AND A LOUD DING BEGINS. MY CAR DASH LIGHTS UP LIKE A CHRISTMAS TREE AND EACH NOTICE POPS UP: TRANSMISSION NEEDS SERVICE, 4 WHEEL DRIVE NEEDS SERVICED. TRACTION SYSTEM NEEDS SERVICE, EMERGENCY BREAK NEEDS SERVICE. THEN THEY ALL GO OFF THE CHECK ENGINE LIGHT REMAINS ON. I AM VERY WORRY FOR MY SAFETY AND OTHER IF THIS VEHICLE LOCKS THE WHEELS WHILE DRIVING ON THE HIGH WAY. MOST MY DRIVING IS ON THE HIGH WAY AT THE SPEED OF 70MPHS.

Electrical System
Filed Jul 18, 201945,000 milesCA

I STOPPED AT THE STOP LIGHT AND THE ENGINE SHUT OFF WITH THE NORMAL FUNCTION OF AUTO START/STOP BUT WHEN I TOOK FOOT OF THE BRAKE THE CAR STALLED OUT IN THE MIDDLE OF THE ROAD. AFTER WHICH THERE WAS LOSS OF POWER STEERING AND THE PARKING BRAKE WOULD STAY ENGAGED. THE LOSS OF POWER STEERING MADE IT REALLY DIFFICULT TO STEER THE VEHICLE OFF THE ROAD TO SAFETY.

Engine
Filed Jul 13, 20193,043 milesOR

I WAS DRIVING MY VEHICLE ON A CITY STREET AT 45 MILES AN HOUR WHEN THE ENGINE TURNED OFF WITH NO WARNING. THE STEERING WHEEL LOCKED UP WHEN THE VEHICLE TURNED OFF AND COASTED THE PARKING BREAK ENGAGED AT 15 MILES AN HOUR FORCING ME TO HARD BREAK AND ALMOST GET REAR ENDED WITH CHILDREN IN THE VEHICLE. I HAD MY VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY TOLD ME IT WAS A SAFETY FEATURE FOR THE JEEP FOR THE ENGINE TO SHUT OFF WHEN THE OIL IS LOW. THE DEALERSHIP IS CLAIMING THAT IT'S WITH IN CHRYSLER'S SPECS THAT THIS ENGINE (2.4 MULTI-AIR 9 SPEED) CAN BURN 1 QUART OF OIL EVERY THOUSAND MILES. THIS JEEP ONLY HAS 3,043 MILE ON IT. IT IS A SERIOUS SAFETY ISSUE FOR ENGINES TO SHUT OFF WHILE THE VEHICLE IS IN MOTION. THIS NEEDS TO BE FIXED IT CAN CAUSE SERIOUS HARM AND POSSIBLE DEATH IN A COLLISION. BOTH OF THE JEEP DEALERSHIP AND CHRYSLER REFUSED TO REMEDY THE SITUATION. THEY ARE FORCING ME TO DRIVE THE VEHICLE FOR AN OIL CONSUMPTION TEST REGARDLESS OF THE SAFETY ISSUES. *DT CONSUMER STATED THERE WAS NO WARNING LIGHTS AND NO CHIME BEFORE, DURING OR AFTER THE VEHICLE STOPPED RUNNING. THERE WAS NO INDICATION WHATSOEVER THAT THE OIL WAS LOW. THE VEHICLE HAD NOT HAD AN OIL CHANGE PRIOR TO THIS SITUATION DUE TO THE MILAGE. THE DEALERSHIP STARTED AT OIL CONSUMPTION TEST WHICH REQUIRED THEM TO CHANGE THE OIL. DEALERSHIP IS ASKING CONSUMER TO BRING VEHICLE IN EVERY 500 FOUR TIMES BEFORE DETERMINING THE AMOUNT OIL THAT THE VEHICLE IS BURNING.*JB

Engine
Filed Jul 9, 201921,000 milesNY

WHILE CAR IS IN MOTION ENGINE WILL STALL AT RED LIGHTS / INTERSECTIONS, CAR WILL STATE:PUT CAR IN DRIVE BUT CAR IS IN DRIVE, LOW OIL PRESSURE WARNING WILL ILLUMINATE WHEN TURNING RIGHT THEN DISAPPEAR, CHECK ENGINE LIGHT WILL FLASH THEN TURN OFF. CAR MAY STALL, LOSE POWER, EMERGENCY BRAKE WARNING, NO GAS PEDAL RESPONSE. I RESEARCHED THIS PROBLEM AND IT APPEARS THAT THE CRANKSHAFT POSITION SENSOR COULD BE FAULTY...CAR IS 2018 WITH 21,000 MILES...CPS SHOULD NOT BE FAULTY AT THIS LOW MILEAGE/AGE OF VEHICLE...SEEMS TO BE A COMMON COMPLAINT ACROSS JEEP COMPASS VEHICLES OF MULTIPLE YEARS.....RECALL JEEP VEHICLES FOR FAULTY CRANKSHAFT POSITION SENSOR....HAPPENS AT HIGHWAY SPEEDS AS WELL, CAR LOSES POWER AND STEERING ABILITY.....DANGEROUS

Electrical System
Filed Jul 9, 201929,000 milesNC

REAR BACKUP CAMERA FAILS TO WORK WHEN SHIFTING INTO REVERSE,, INSTEAD SHOWING A BLACK SCREEN AND CAUSING THE COMPUTER TO FREEZE OCCASIONALLY REQUIRING POWER OFF OF THE CAR TO BRING SCREEN BACK UP.

Unknown or Other
Filed Jul 7, 201911,000 milesMO

THE AUTO START STOP FEATURE HAS FUNCTIONED IMPROPERLY AND AFTER TAPPING MY BRAKES AT A STOPLIGHT AND TURNING ONTO A RAMP TO GET ON THE HIGHWAY, I WENT TO TAKE OFF AND THE CAR DIED. THE PARKING BRAKE LIGHT CAME ON AND I HAVE NEVER USED IT. I RESTARTED MY CAR ONLY FOR IT TO STALL OUT AND DIE10 MINS LATER ON THE HIGHWAY MAKING IT VERY HARD TO STEER. I HAD TO PULL OVER AND RE-START THE CAR AGAIN. I HATE THIS START STOP FUNCTION. IT DOESNT ALWAYS START BACK UP IMMEDIATELY AFTER LETTING OFF THE BRAKES. ALMOST CAUSED ME TO WRECK

Steering
Filed Jul 4, 201927,000 milesMO

WHILE DRIVING DOWN ROAD A BOLT FELL OUT FROM UNDER THE STEERING COLUMN AND DROPPED ON MY FOOT. WHEN TURNING THE STEERING WHEEL TO THE LEFT. YOU CAN HEAR A POPPING NOISE AND STEERING WHEEL LIFTS UPWARD.

Power Train
Filed Jul 4, 201927,000 milesMO

WHILE DRIVING DOWN ROAD AT ABOUT 55 MPH. I EXPERIENCED A JERKING MOTION. FELT LIKE COMING FROM THE BACK WHEEL AREA.

Engine
Filed Jun 27, 20197,749 milesMI

PISTON EXPLODED OUT OF MOTOR WHILE DRIVING ON INTERSTATE. VEHICLE HAS 7,769 MILES WHEN THIS HAPPENED. NO DUMMY LIGHTS APPEARED PRIOR, VEHICLE WAS IN 'NEUTRAL' TEMP RANGE, HAD AN OIL CHANGE JUST AT 5500 MILES AND SYNTHETIC OIL WAS PUT IN AS DEALER RECOMMENDED. I'D LIKE TO ADD THAT CHRYSLER WARRANTY HAS HUNG UP AND DENIED ANY OTHER ISSUES. I'M GLAD TO SEE OTHER HAVE ENGINE PROBLEMS AND I AM SEEKING LAWSUITS. ANY HELP ON THIS WOULD BE VERY HELPFUL AS I'M NOT THE ONLY ONE RELATED TO KNOWN OIL ISSUES OR BLOWN MOTORS! THIS IS SUCH A SAFETY RISK I AM GLAD THAT MY FAMILY WAS NOT WITH ME. I DON'T UNDERSTAND WHY WHEN SOMETHING LIKE THIS HAPPENS THAT NO ONE YOU CALL FOR YOUR FACTORY WARRANTY AND GET THEIR THIRD PARTY CALL CENTERS THAT THEY DON'T TELL YOU ALL PROPER INFORMATION, NOR ARE THEY NOTING ACCOUNTS PROPERLY.

Engine
Filed Jun 23, 20195,188 milesNY

JEEP COMPASS 2018 MILEAGE 5188 - ON FRIDAY, JUNE 21, 2019 I WAS JUST LEAVING MY HOME TO GO TO WORK AT 7:45 AM AND I WAS ABOUT 1.5 MILES FROM MY HOME WHEN MY CAR JUST CEASED ON A MAJOR ROADWAY AND THE DASHBOARD SAID OIL PRESSURE LOW. I HAD OTHER CARS BEHIND ME AND WAS VERY LUCKY NO ONE HAD HIT ME FROM BEHIND AND I DID NOT GET SERIOUSLY HURT. I IMMEDIATELY CALLED DEALER HEALY CHRYSLER JEEP WHERE I BOUGHT MY CAR AND SPOKE TO A SERVICE MANAGER NAMED JEFF ROSCINO AND HE TOLD ME THAT I SHOULD TAKE THE CAR TO THE NEAREST DEALER TO ME AND HAVE MY OIL CHANGED. HE TOLD ME THAT THIS CAR'S MOTOR WAS INTRINSICALLY DESIGNED TO BURN THIS AMOUNT OF OIL. I HAD BROUGHT THE CAR TO YONKERS CHRYSLER JEEP WHICH WAS NEAREST DEALER TO ME AND THEY DID AN OIL CHANGE - SYNTHETIC OIL PUT 6 QUARTS OF OIL IN CAR - THE SERVICE ADVISOR SAID THERE WAS A VERY LITTLE AMOUNT OF OIL IN CAR. THIS CAR IS A BRAND NEW CAR AND SHOULD NOT BE BURNING OIL IT HAS 5,188 MILES ON IT - THERE IS A SERIOUS DESIGN FLAW IN ENGINE AND ALSO A VERY SERIOUS SAFETY ISSUE. I DO NOT FEEL SAFE DRIVING THIS CAR AND SOMETHING NEEDS TO BE DONE ABOUT THESE ISSUES BEFORE ME OR SOMEONE ELSE GETS HURT. SELLING A CAR TO PEOPLE WITH A SERIOUS DESIGN FLAW IN THE ENGINE IS A VERY SERIOUS ISSUE. I HAVE READ ONLINE THAT SEVERAL PEOPLE HAD HAD THE SAME THING HAPPENED TO THEM HAD VERY LOW MILEAGE AND CAR CEASES AND DASHBOARD SAYS LOW OIL PRESSURE. THERE WAS VERY LITTLE OIL IN THERE CAR AS WELL. I CALLED JEEP HEADQUARTER ON SATURDAY, JUNE 22, 2019 AND

Engine
Filed Jun 22, 201911,000 milesFL

I WAS STOPPED FOR A RED LIGHT AT A BUSY MULTI LANE INTERSECTION. WHEN LIGHT TURNED GREEN I ACCELERATED AND NOTHING HAPPENED. I TURNED VEHICLE OFF THEN ON BY STOP/START BUTTON SEVERAL TIMES UNTIL VEHICLE ENGAGED. VERY SCARY. IT JUST BASICALLY STALLED. SEVERAL OTHER THINGS WERE AFFECTED SUCH AS INSTRUMENT CLUSTER INDICATIONS THAT WERE NEVER ON BEFORE AND WILL NOT TURN OFF WHEN I GO ON/OFF OPTIONS FOR THOSE DISPLAYS. RUNNING LIGHTS ALSO SUDDENLY WILL NOT WORK. UPSETTING TO SAY THE LEAST. VERY DANGEROUS. I AM NOT SURE BUT THINK THE START/START FEATURE MAY BE INVOLVED AS I HAD IT ON. IT WAS AROUND 90 DEGREES OUTSIDE TEMP. VEHICLE HAS ABOUT 11,000 MILES ON IT.

Service Brakes
Filed Jun 19, 2019100 milesIN

BRAKES ARE BAD, HAVE BEEN SINCE WE GOT IT. THEY LOCK UP WHEN U HIT THE BRAKES. SOMETHING WAS WRONG WITH IT WHEN I DROVE IT ON THE LOT. SOMETHING RATTLEING IN THE FRONT END. THEY STOPPED THE RATTLE BUT BRAKES ARE A HUGE ISSUE. NO MATTER HOW LIGHT YOU TAP THEM THEY LOCK UP. WHEN THEY ARE WET IT IS UNDRIVABLE. ALSO ENGINE REVS UP FOR NO REASON AND THE ENGINE KILL THING DOES NOT WORK RIGHT. ITS NOT INSTANTANEOUS. LOTS OF LAG BEFORE YOU CAN MOVE.. WE HAVE BEEN BACK TO THE DEALER RIGHT AFTER WE BOUGHT IT TO TRY TO TRADE IT FOR ANOTHER ONE BUT NO LUCK. I SHOULD HAVE WALKED AWAY WHEN IT WAS MAKING THE NOISE WHEN I MOVED IT ON THE LOT. SPECIALLY AFTER THE WAY WE WERE TREATED BY THE GUY WHO DID THE PAPERWORK WHEN WE DECLINED THE EXTRA WARRANTY. IF HE HADNT BEEN A VET I WOULDVE WALKED AWAY. THE DEALER HAS RECORDS OF REPAIRS THEY TRIED TO MAKE.THE BRAKES HAVE BEEN BAD SINCE WE BOUGHT IT AND THE REST HAS BEEN GOING ON FOR A COULPA MONTHS NOW.

Electronic Stability Control (esc)
Filed Jun 18, 201910,200 milesNY

WHILE DRIVING THIS VEHICLE AT 55 MPH ON A PARKWAY, THE MIDDLE DASHBOARD BEGAN RANDOMLY DISPLAYING 'SERVICE NOW' AND 'SERVICE' NEEDED MESSAGES FOR THE HILL-ASSIST AND AUTO-START FEATURES. IT CONTINUED FLASHING OTHER MESSAGES THAT I COULD NOT READ BECAUSE AT THE SAME TIME, MY STEERING WHEEL COMPLETELY LOCKED UP. IT WOULD NOT TURN LEFT OR RIGHT. I HAD TROUBLE APPLYING PRESSURE TO THE BRAKES. THIS WAS AN EXTREMELY TERRIFYING EXPERIENCE BECAUSE, AS MENTIONED, I WAS MOVING QUICKLY ON A PARKWAY WITH OTHER CARS AROUND AND AN INABILITY TO CONTROL OR EASILY SLOW DOWN MY VEHICLE.

Engine
Filed Jun 18, 20194,000 milesCA

THIS HAPPENED THREE TIMES OVER THE PAST TWO WEEKS. I HAVE BEEN DRIVING MY CAR IN HEAVY TRAFFIC AND CAR WILL THROW ITSELF IN EMERGENCY BRAKE MODE AND ENGINE WILL TURN OFF. LOSS OF STEERING CONTROL IS GONE AS WELL. HAVE BEEN EXTREMELY LUCKY TO NOT GET IN AN ACCIDENT. DROPPED CAR OFF TO DEALER WHO BLAMED IT ON "LOW OIL." DUE TO "LOW OIL" LEVELS HOWEVER CAR IS ONLY 7 MONTHS OLD AND JUST 4K MILES. HE RECOMMENDED I CHANGE THE OIL EVERY 750 MILES! 750! A STANDARD CAR IS EVERY 5,000 MILES. THE FACT THAT MY OIL CHANGE COULD BE THE DETERMINING FACTOR BETWEEN MY ENGINE TURNING OFF MID DRIVE AND GETTING IN AN ACCIDENT IS ABSURD. WHILE RESEARCHING THERE ARE HUNDREDS OF SIMILAR CASES WITH THE SAME CAR. PEOPLE HAVE GOTTEN IN ACCIDENTS DUE TO THE CAR STALLING ON HIGHWAYS AND INTERSECTIONS. NOT SAFE TO DRIVE. DO NOT RECOMMEND. LEGITIMATELY SCARED TO DRIVE. SHOULD NOT BE ALLOWED ON THE ROAD!

Electrical System
Filed Jun 17, 20191,000 milesFL

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, MAKING TURNS, OR SLOWING DOWN FOR A STOP SIGN, THE VEHICLE STALLED. SEVERAL WARNING INDICATORS, INCLUDING THE ABS AND TRACTION CONTROL, ILLUMINATED. ALSO, THE GEAR SHIFTER BLINKED RED. THE VEHICLE WAS TAKEN TO ARRIGO DODGE CHRYSLER JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) WHERE THE SERVICE MANAGER TEST DROVE THE VEHICLE AND THE FAILURE WAS DUPLICATED. THE FAILURE WAS DETERMINED TO BE A MALFUNCTIONING COMPUTER MODULE. THE COMPUTER MODULE WAS REPLACED; HOWEVER, THE STALLING FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER SEVERAL UNKNOWN RECALLS AND TECHNICAL SERVICE BULLETINS. RECENTLY, WHILE THE VEHICLE WAS PARKED, THE PUSH TO START BUTTON WAS PRESSED, BUT THE VEHICLE FAILED TO TURN OFF. THE CONTACT WAS CONCERNED ABOUT CARBON MONOXIDE POISONING AS THE VEHICLE WAS LEFT RUNNING FOR OVER AN HOUR WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT A LEAD SPECIALIST WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

Seat Belts
Filed Jun 14, 20199,450 milesMI

PASSENGER BACKSEAT SEATBELT BUCKLE, INSIDE BROKE APART AND IS UNABLE TO RECEIVE THE TONGUE. CAR WAS STATIONARY. DAUGHTER WAS UNABLE TO BUCKLE HERSELF IN SEAT.

Service Brakes
Filed Jun 14, 201921,831 milesNC

COMPUTER MESSAGE IN THE CAR INFORMATION SCREEN STATED SHIFTER SERVICE AS I WAS TURNING ON THE CAR. CURRENTLY THERE HASN'T BEEN A RECALL ON THIS ITEM BUT ACCORDING TO THE RESEARCH THERE NEEDS TO BE ON SET UP. EVERYTIME I ATTEMPT TO ACCELERATE THERE IS A DELAY ALSO UPON BRAKING JUST A TIP JERKS THE WHOLE VEHICLE.

Engine
Filed Jun 13, 20198,000 milesNY

WHILE DRIVING MY VEHICLE UNDER NORMAL OPERATING CONDITIONS ON A BUSY STREET THE VEHICLE SUDDENLY AUTONOMOUSLY SHUT DOWN ALMOST CAUSING A CATASTROPHIC MULTI CAR COLLISION. VEHICLE COULD NOT BE RESTARTED AND NEEDED TO BE TOWED TO DEALERSHIP FOR SERVICE. STILL AWAITING CORRECT DIAGNOSIS FROM DEALER.

Electrical System
Filed Jun 12, 201912,000 milesFL

HAVING ELECTRICAL ISSUES WITH SOUND SYSTEM SHUTTING OFF AND NOT COMING BACK ON, ALSO TOOK CAR IN FOR REGULAR MAINTENANCE OIL CHANGE AND WAS TOLD MY CAR HAD VERY LITTLE OIL ALMOST OUT AND NO WARNING LIGHTS CAME ON AT ALL AND IT WASN'T EVEN TIME FOR MY OIL CHANGE, I WAS EARLY. AND NOW MY START/STOP LIGHT CAME ON AND DEALER STATES NO PROBLEM IT JUST WANT WORK PROPERLY.. GAS MILEAGE IS HORRIBLE AND I HAVE TO HAVE OIL CHANGED AND CHECKED MORE OFTEN DUE TO KNOWN ONGOING ISSUES WITH THIS MODEL. I HAVE ONLY 17K ON MY VEHICLE AND PROBLEM AFTER PROBLEM. DONT BUY JEEP COMPASS.

Engine
Filed Jun 10, 20194,700 milesMD

BOUGHT BRAND NEW. WITH 4700 MILES PUT ON IT, IT HAD LOST OIL AND STALLED SEVERAL TIMES. MY WIFE WAS DRIVING. WE TOOK IT STRAIGHT TO THE DEALERSHIP WHERE WE BOUGHT IT. COME TO FIND OUT, IT BURNS OIL AT AN ACCELERATED RATE. MANY VEHICLES WITH THIS MOTOR, 2.4L MULTIAIR, ARE HAVING THIS PROBLEM. ENGINES ARE HAVING TO BE REPLACED, WHEN THEY ARE STILL NEW. WHEN RUNNING LOW ON OIL, THE VEHICLE SUDDENLY SHUTS DOWN WITH NO WARNING, LIGHTS, INDICATING ITS OUT OF OIL AND THAT COULD BE VERY DANGEROUS. IF ON A HIGHWAY OR WHEREVER THERE IS HEAVY TRAFFIC. DEFINITELY SEE A BAD ACCIDENT HAPPENING. A NEW CAR SHOULD NOT BE BURNING OIL AT AN EXCESSIVE RATE. PLEASE LOOK INTO THIS.JEEP/FCA SEEM LIKE NOTHING IS BEING DONE ABOUT THIS. I CALLED JEEP RIGHT BEFORE WRITING THIS, AND THE CUSTOMER SERVICE REP HASN'T HEARD ABOUT IT. THE DEALERSHIP WHERE I GOT IT HAS REPLACED 15 OF THESE MOTORS ALREADY. THANKYOU

Engine
Filed Jun 10, 20194,600 milesCA

I PURCHASED THE COMPASS BRAND NEW AND HAVE ONLY 4,600 MILES ON THE VEHICLE. WHEN I WAS PULLING UP TO A STOP SIGN AT A VERY BUSY INTERSECTION, THE "LOW OIL PRESSURE" LIGHT CAME ON AND THE VEHICLE STALLED AND WOULD NOT MOVE. DEALERSHIP SAID THAT THIS IS "HOW THE ENGINE IS DESIGNED TO FUNCTION" AND RESOLVED WITH AN OIL CHANGE. THE OIL SHOULD NOT BE SO LOW THAT ENGINE CUTS OFF. ALSO, THIS "SAFETY FEATURE" IS INCREDIBLY DANGEROUS AS IT GIVES NO WARNING AND CUTS OUT WHILE DRIVING. THIS NEEDS TO BE CORRECTED!!

Power Train
Filed Jun 7, 2019MI

MY 2018 JEEP COMPASS 4WD MAKES GRUMBLE/DRONE" SOUND AT 30 MPH AND ABOVE, SOUNDS LIKE IT'S FROM THE TRANSMISSION OR DIFFERENTIAL.

Visibility/Wiper
Filed Jun 6, 201935,919 milesOK

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO BARRY SANDERS SUPERCENTER (LOCATED AT 4120 W 6TH AVE, STILLWATER, OK 74074, (405) 571-0555) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,919.

Electronic Stability Control (esc)
Filed Jun 5, 201930,000 milesMA

ENGINE BURNING WAY MORE OIL THAN IT SHOULD, THE VEHICLE THEN WILL SEIZE AND SHUT DOWN. THIS CAN BE AT ANY POINT WHILE DRIVING AND GIVES NO WARNING AS TO WHEN IT WILL HAPPEN. JEEP WILL NOT TAKE ANY RESPONSIBILITY ABOUT THIS HAZARDOUS ISSUE IN THEIR ENGINES YOU SHOULDN'T HAVE TO CHECK YOUR OIL ALL THE TIME TO MAKE SURE IT WON'T HAPPEN AGAIN. THE DEALERSHIP WILL HAVE YOU COME IN FOR A CONSUMPTION TEST AND EVEN PUTTING A CLAIM INTO JEEP CORPORATE, THEY WILL NOT ACKNOWLEDGE HOW BAD OF A PROBLEM THAT IS. THEIR NEEDS TO BE A RECALL OR FIX SOON OR THEIR WILL BE LAWSUITS UNFORTUNATELY WHEN SOMETHING HAPPENS.

Engine
Filed Jun 3, 201920,094 milesVT

THE VEHICLE BURNS THROUGH OIL VERY FAST. THE DAY BEFORE MY LAST OIL CHANGE THE CAR SHUT OFF IN THE MIDDLE OF THE ROAD AFTER A MESSAGE POPPED UP SAYING PULL OVER. I WAS ON A CURVE ON A DIRT ROAD GOING SLOW AND DIDN'T EVEN HAVE ENOUGH TIME TO PULL OVER. WHEN TRYING TO RESTART THE CAR AND ALL KIND OF ALERTS FLASH. FINALLY THE CAR STARTED, THE NEXT DAY THE OIL WAS CHANGED AT THE DEALER, THEY DON'T CHECK THE LEVEL BEFORE THEY CHANGE THE OIL THEY SAY. THEIR FIX, DIELECTRIC GREASE ON THE DOOR. NOW AT THE EXACT MILEAGE THE NEXT OIL CHANGE IS DUE, WE OIL CHECKED BEFORE GOING TO THE DEALER AND IT IS SO LOW IT BARELY SHOWED ON THE DIP STICK. A CAR WITH 22K MILES SHOULD NOT RUN OUT OF OIL.

Electrical System
Filed May 29, 201920,000 milesNY

SINCE WE PURCHASED THIS CAR, IT HAS UNEXPECTEDLY COMPLETELY SHUT DOWN WHILE DRIVING. THIS HAS HAPPENED APPROXIMATELY 20 TIMES. LAST YEAR, IT WAS TOWED TO A DEALERSHIP IN THE SHEEPSHEAD BAY AREA OF BROOKLYN, NEW YORK. WE WERE TOLD THAT IT WAS A SAFETY FEATURE THAT SHUT THE ENGINE DOWN WHILE DRIVING IF THE VEHICLE WAS LOW ON OIL. IT WAS NOT AS ASCERTAINED BY THAT DEALERSHIP. THIS "SAFETY FEATURE" HAS PUT MY FAMILY'S LIFE IN IMMINENT DANGER AS THIS HAS HAPPENED WHILE DRIVING 60MPH ON THE GRAND CENTRAL PARKWAY AND BELT PARKWAY IN NEW YORK. ON SUNDAY, MAY 26, 2019, MY SON WAS DRIVING WITH 4 PEOPLE IN THIS CAR AND ONCE AGAIN IT SHUT DOWN WHILE TRAVELING 55MPH. FORTUNATELY, HE WAS ABLE TO EXIT THE HIGHWAY BEFORE HE WAS REAR ENDED AVOIDING TRAGEDY. HE PROCEEDED TO DRIVE TO A FRIEND'S HOUSE ON 168TH STREET IN MANHATTAN WHILE UTILIZING CITY STREETS. THE CAR RANDOMLY SHUT DOWN 6 MORE TIMES BEFORE REACHING SAFETY. I WILL NOT ALLOW ANYONE IN MY FAMILY TO DRIVE THIS UNSAFE VEHICLE. IT WAS TOWED TO THE CHRYSLER JEEP DEALERSHIP ON HYLAN BLVD. IN STATEN ISLAND, NEW YORK. WE WERE INFORMED THAT IT WILL NOT EVEN BE EVALUATED FOR ANOTHER WEEK TO 10 DAYS. CHRYSLER DOES NOT PROVIDE RENTALS NOR DOES MY INSURANCE COMPANY ALLOW RENTALS UNLESS THE AUTO WAS IN AN ACCIDENT. I HAVE RESEARCHED AND ASKED A FRIEND WHO HAS THE SAME EXACT MODEL AND YEAR. IT IS HAPPENING TO HER, TOO. I AM APPALLED THAT THIS PROBLEM IS ASSOCIATED WITH SUPPOSED LOW OIL IN THE ENGINE. MY SON HAD THE OIL CHANGED 4 DAYS PRIOR TO THI

Engine
Filed May 22, 20195,545 milesMI

DRIVING ON THE EXPRESSWAY AND THE VEHICLE JUST STALLED. ALMOST WAS INVOLVED IN AN ACCIDENT TRYING TO GET TO THE SIDE OF THE ROAD. AFTER SEVERAL MINUTES VEHICLE STARTED AGAIN. CALLED DEALERSHIP AND WAS ADVISED TO CHECK THE OIL AS THIS VEHICLE USES OIL. VEHICLE HAS 5612 MILES ON IT. OIL WAS ADDED AND THEN ADVISED I NEEDED TO BRING IN FOR OIL CONSUMPTION TEST. ONLY THING I WAS ADVISED WAS THAT MUST BRING IN VEHICLE FOR NEXT 2000 MILES THEN AGAIN 2000 MILES MORE. SO AT THIS TIME, I AM DRIVING A VEHICLE THAT STALLS AND NOT GIVEN A REASON AND IS A SAFETY ISSUE FOR MYSELF AND PASSENGERS. THIS IS A SAFETY ISSUE FOR MYSELF, AND ANY ONE ELSE THAT IS ON THE ROAD WITH ME WHEN VEHICLE JUST DECIDES TO STALL WITHOUT WARNING.

Engine
Filed May 20, 201955,000 milesWA

THE JEEP STALLS, SHUTS OFF AND TURNS ON ITS OWN E BRAKE WHEN IT RUNS LOW ON OIL. BUT IT RUNS OUT OF OIL EVERY 2000 MILES!!!!!!! IVE TAKEN IT TO JEEP AND THEY SAY, OH THATS NORMAL !?!?!?!?! IVE ALMOST BEEN HIT SEVERAL TIMES GOING AROUND A ROUND A BOUT AND HAVING IT LOCK UP LIKE THAT BECAUSE ITS LOW ON OIL - AND IM GOING BROKE BUYING OIL CHANGES ALL THE TIME THIS CAR IS HORRIBLE, ALSO THE RADIO COMPLETELY AND RANDOMLY TURNS OFF, DISPLAY EVERYTHING - WHILE DRIVING!

Engine
Filed May 17, 201913,500 milesPA

THE ENGINE BURNS OIL AT AN EXTREMELY FAST RATE. EVERY 3,000 MILES THERE IS NO OIL LEFT IN THE CAR AND THE CAR WILL STALL OUT WHILE DRIVING WITH NO WARNING. IT IS AN EXTREME SAFETY HAZARD AND SOMEBODY IS GOING TO GET KILLED IF THIS HAPPENS AT THE WRONG TIME. *DT CONSUMER STATED OIL CONSUMPTION TEST WAS DONE BUT DEALER TOLD CONSUMER IT WAS NORMAL TO STALL.*JB

Engine
Filed May 15, 20195,800 milesCO

THE VEHICLE HAS STALLED FIVE TIMES DRIVING ON THE HIGHWAY. EVERY TIME THE VEHICLE STALLED IT HAS BEEN HOT OUT. THE CAR STALLS AND SEVERAL ERROR LIGHTS FLASH; PARKING BREAK, HILL-STOP, OIL-CHANGE, ETC.. THE CAR THEN WON'T TURN OFF, BUT JUST STAYS IN ON MODE BUT WILL NOT MOVE. JEEP WILL NOT ADDRESS THE ISSUE. THEY SAY THAT BECAUSE THEY CAN'T DUPLICATE IT, THE CAR IS 'FINE'. I HAVE ALMOST BEEN HIT AT LEAST A DOZEN TIMES. THIS IS A KNOWN AND EXTREMELY DANGEROUS ISSUE AND THEY WILL NOT ADMIT IT.

Electrical System
Filed May 6, 20193,500 milesPA

I WAS DRIVING 44MPH HEADED TO A RED LIGHT WITH A 4 LANE HIGHWAY COMING THE OTHER DIRECTION. THE JEEP SHUT OFF WHILE I WAS GOING 44MPH AND I HAD NO STEERING, NO BREAKS, NO POWER AT ALL. I KEPT HITTING RESTART AND FINALLY THE ENGINE KICKED BACK ON, I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. VEHICLE WAS TOWED TO THE DEALERSHIP D'AMBROSIO IN DOWNINGTOWN, PA. WHEN JEEP SHUT OFF WARNING LIGHTS CAME ON SAYING "LOW OIL PRESSURE". NO LIGHTS APPEARED PRIOR TO JEEP SHUTTING OFF WHILE GOING 44MPH. I ALMOST DIED! WHILE AT DEALERSHIP I WAS TOLD BY SERVICE MANAGER THAT THE PARTS GUY'S WIFE HAD THE SAME THING HAPPEN TO HER WHILE DRIVING HER JEEP JUST STOPPED ON THE HIGHWAY. EASTER SUNDAY MY BROTHER TOLD ME HIS FRIEND CALLED HIM AND TOLD HIM THAT HIS WIFE'S JEEP SHUT OFF WHILE SHE WAS DRIVING ON A HIGHWAY. THERE IS A SERIOUS ISSUE WITH THESE VEHICLES.

Electronic Stability Control (esc)
Filed May 3, 20193,650 milesPA

I WAS DRIVING 44 MPH HEADED TO A RED LIGHT INTERSECTION WITH 4 LANES OF TRAFFIC COMING THE OPPOSITE DIRECTION WHEN MY JEEP SHUT OFF I HAD NO STEERING, NO BREAKS AND NO ENGINE RUNNING. I WAS MOVING FORWARD AT 44MPH UNABLE TO CONTROL THE VEHICLE AND KEPT HITTING THE START BUTTON. AFTER SEVERAL ATTEMPTS THE CAR RESTARTED SAYING LOW OIL PRESSURE AND I WAS ABLE TO STEER THE CAR OFF THE ROAD BEFORE ENTERING THE INTERSECTION AND GETTING KILED. CAR WAS TOWED TO DEALERSHIP D'AMBROSIO AUTO GROUP. OIL WAS CHECKED AND I WAS ADVISED THERE WAS NO OIL IN THE ENGINE, THE VEHICLE HAD 3,650 MILES ON IT AND IT'S BRAND NEW. MAINTENANCE SAYS OIL CHANGE AT 10K MILES. SERVICE MGR. TOLD ME THE SAME EXACT THING HAPPENED TO THE PARTS MGR. SISTER. I HAVE ALSO BEEN TOLD BY 1 OTHER PERSON THE SAME THING HAPPENED TO HER WHILE DRIVING IN TRAFFIC. SERVICE MGR. TOLD ME TO BRING VEHICLE BACK IN 2K MILES AND IF OIL IS LOW THEY WOULD REPLACE ENGINE AT NO CHARGE. *DT*JB

Engine
Filed May 3, 20195,000 milesCA

THIS WOULD BE THE SECOND TIME ON THIS 2018 JEEP COMPASS WITH ONLY 5000K MILES THAT THE VEHICLE CONSUMES ENGINE OIL LEAVING IT VERY LOW WITH ALMOST NO OIL ON THE DIP STICK. FIRST TIME IT HAPPENED THE VEHICLE ONLY HAD 2000K MILES. THE FIRST TIME I ENCOUNTERED A PROBLEM WAS ON THE FREEWAY HEADING HOME WHEN THE CHECK ENGINE LIGHT CAME ON. AND THE VEHICLE SHOOK AS WELL, AS IF IT WERE STRUGGLING. THE ENGINE LIGHT WENT AWAY BUT THE NEXT COUPLE OF TIMES AS I DROVE ON THE STREET THE VEHICLE WOULD TURN OFF A FEW TIMES. IT WOULD TURN BACK ON BUT IT STRUGGLED A LITTLE TO TURN ON. WHEN I TOOK IT TO THE DEALER AT 2000K MILES THE DEALER TOLD ME THAT THEY WERE UNABLE TO LOCATE THE PROBLEM ON THE VEHICLE. THE VEHICLE DOESNT LEAK ANY OIL. THEY ALSO DID A FEW UPDATES TO THE VEHICLE COMPUTER BECAUSE IF WAS IN NEED OF UPDATES. NOW VEHICLES IS AT 5OOOK MILES AND ONCE AGAIN VERY LOW OIL IN ENGINE. CURRENTLY THE VEHICLE DOESNT STALL OR HAVE ANY LIGHTS ON. I WILL BE GOING BACK TO THE DEALER AGAIN TO GET IT CHECKED ABOUT THE CONSUMPTION.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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