Page 15 of 19 · complaints 701–750 of 948

2018 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Electronic Stability Control (esc)
Filed Nov 5, 20196,000 milesPA

CAR HAS SHUT OFF WHILE DRIVING ABOUT 12 TIMES THE PAST 2 YEARS. I NOTICED STARTED AFTER 6K. MY OIL IS PERFECTLY FINE AND I KEEP UP WITH ALL THE OIL CHANGES ESPECIALLY SINCE IT IS A LEASE AND IS FREE WITH WHO I LEASE IT THROUGH, ITS VERY DANGEROUS AND I HAVE 4 CHILDREN!!!!! ALSO SOUNDS A HARD KNOCKING SOUNDS WHILE ACCELERATING AS IT SHIFTS INTO ANOTHER GEAR AND JERKING OF THE ENTIRE CAR FORWARD WHEN THIS HAPPENS I HAD TO IMMEDIATELY SLAM ON MY BRAKES AS IT ALMOST CAUSED HUGE ACCIDENT AND NOT TO MENTION SHAKES ME AND MY CHILDREN UP EVERY TIME THIS HAPPENS. WHY AREN'T THERE ANY RECALLS ON THIS IF THERE ARE SOOOO MANY COMPLAINTS?*DT CONSUMER STATED I HAVE TO TAKE IT BACK IN ANOTHER 1K SO I WILL PROVIDE FOLLOW UP. HE SAID I'M BURNING A LITTLE MORE THAN NORMAL SO THAT'S WHY THE NEXT 1K I HAVE TO GO BACK THIS IS THE OTHER ISSUE THEY ARE SAYING IS NORMAL. 27766 5:18 PM JERK FEELING AS CHANGING GEARS 11/6/19 611 RD 27792 9:36 PM JERK FEELING 11/6/19 HULMEVILLE RD 27807 11:19 PM 11/6 REALLY BAD THUMP/JERK 611 AD AS I WAS PASSING A VEHICLE BETWEEN LANES 11/7 8:45 AM STARTED IT WITH THE REMOTE STARTER GOT IN VEHICLE PUSHED BUTTON CAR WOULDN'T START SAT IN IDLE FOR 3 MIN HAD TO KEEP PUSHING TO START. 11/18 2:28 PM 28329 TURNING ONTO MAIN ROAD SWITCHING LANES THUMB/KNOCKING /JERKING 10 MPH COUNTY LINE RD 11/19 9:07 AM 28352 GIBRALTRAR RD THUMP/JERKING DRIVING STRAIGHT AS I ACCELERATE 11/19 6:03 PM 28371 THINK WHILE GOING UP ON LINEKILN PK 11/21 6:25 28440 OUT OF PARKING LOT 3 MPH JERKING T

Parking Brake
Filed Nov 5, 201935,000 milesNC

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE AT AN INTERSECTION, THE CONTACT RELEASED HIS FOOT OFF THE BRAKE PEDAL TO DEPRESS THE ACCELERATOR PEDAL. WITHOUT WARNING, THE EMERGENCY BRAKE ENGAGED. THE CONTACT HAD TO PLACE HIS FOOT ON THE BRAKE PEDAL IN ORDER FOR THE EMERGENCY BRAKE TO DISENGAGE. KEFFER CHRYSLER JEEP DODGE RAM (8214 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (704) 532-1050) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Engine
Filed Nov 4, 20196,000 milesIL

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS IN TRAFFIC, IT STALLED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (847) 481-8411) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS BURNING OIL AND NEEDED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Engine
Filed Nov 4, 20197,398 milesIL

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE THE VEHICLE WAS IN TRAFFIC, IT STALLED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NAPLETON'S ARLINGTON HEIGHTS CHRYSLER DODGE JEEP RAM (1155 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (847) 481-8411) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS BURNING OIL AND NEEDED A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 7,398.

Engine
Filed Nov 4, 201930,782 milesNY

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE OPERATING THE VEHICLE AND ATTEMPTING TO TURN, THE OIL WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED IN JULY OF 2019. THE VEHICLE WAS TAKEN TO DUTCHESS CHRYSLER JEEP (2285 SOUTH RD, POUGHKEEPSIE, NY 12601) WHERE OIL WAS ADDED. THE DEALER ADVISED THE CONTACT TO KEEP AN EYE ON THE OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,782. THE VIN WAS NOT AVAILABLE.*DT CONSUMER HAS DECIDED TO TRADE THE CAR IN.*JB

Electronic Stability Control (esc)
Filed Nov 1, 201940,000 milesCT

I HAVE BEEN TO PAPAS NOW 5 TIMES FOR THE SAME TWO PROBLEMS MY START STOP KEEPS STALLING WHEN TRYING TO TURN ON 3 TIMES NOW AND HAS HAD THE CHECK START STOP SYSTEM LIGHT COME ON 3 TIMES NOW. ALSO MY PART OF MY POWERTRAIN WAS BROKEN AND MY STRUT BROKE.

Engine
Filed Oct 28, 201915,000 milesNJ

TOOK OWNERSHIP OF VEHICLE IN AUG 2018. AT 6000 MILES IT RANDOMLY STALLED. RETURNED CAR TO DEALERSHIP AND WAS INFORMED THERE WAS NO OIL SO THEY TOPPED OFF AND ASKED ME TO RETURN FOR AN OIL CONSUMPTION TEST IN 1000 MILES. UPON RETURNING IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED WHICH WAS AT 9000 MILES. AT 14000 MILES THE SAME ISSUE BEGINS TO HAPPEN AGAIN AND CAR STALLED SEVERAL TIMES, ONCE BACKING OUT OF DRIVEWAY, THE OTHER AT AN INTERSECTION. I HAD THE CAR TOWED TO DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG WITH VEHICLE. AWAITING RETURN AND REIMBURSEMENT FOR RENTAL VEHICLE AND ANY COMPENSATION FROM JEEP. *DT*DT*JB

Electrical System
Filed Oct 28, 2019MI

2018 JEEP COMPASS. CONSUMER WRITES IN REGARD TO VEHICLE'S DASHBOARD, WHILE DRIVING, WILL START TO FLASH THEN VEHICLE WILL PROCEED TO CUT OFF. *AS THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE VEHICLE ONLY NEEDED AN OIL CHANGE AND UPDATES. THE FAILURE PERSISTED. *JS

Power TrainCrash2 injured
Filed Oct 28, 201919,000 milesNY

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO EASTCHESTER CHRYSLER JEEP DODGE RAM (718-547-5500, LOCATED AT 4007 BOSTON RD, BRONX, NY 10466) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. A LOANER VEHICLE WAS NOT PROVIDED. THE CONTACT WAS INFORMED TO GET A RENTAL VEHICLE FOR TWO DAYS AND THE DEALER WOULD REIMBURSE HIM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. ADDITIONALLY, WHILE THE CONTACT'S DAUGHTER WAS AT A STOP LIGHT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S WIFE WAS SEATED IN THE FRONT PASSENGER SEAT AND STRUCK HER HEAD ON THE DASHBOARD. THE SEAT BELT DID NOT RESTRAIN HER PROPERLY AND SHE SUSTAINED A CONCUSSION. THE DRIVER SUSTAINED A BACK INJURY. THE DRIVER AND PASSENGER WERE TAKEN TO THE EMERGENCY CENTER FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT SOMEONE TO INVESTIGATE. THE INVESTIGATOR STATED THAT THE SEAT BELT PERFORMED AS EXPECTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.

Engine
Filed Oct 27, 201920,400 milesFL

PROBLEMAS CON EL CHECK ENGINE SE ENCIENDE LA LUZ DEL PANEL Y LA LUZ DE LA TRANSMISIN

Electrical System
Filed Oct 27, 201925,000 milesNJ

SAME ISSUE 2X NOW AND FEEL MY LIFE AND OTHERS ARE JEOPARDIZED. WHILE DRIVING ON A HIGHWAY COMING TO A RED LIGHT SLOWING DOWN FOR THE LIGHT TO THEN TURN GREEN WHILE PUSHING THE GAS THE CAR STALLED, SHUT DOWN AND EMERGENCY BRAKE TURNED ON, NOTHING WOULD WORK. I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO EVEN MOVE THE CAR OFF THE LANE OF THE HIGHWAY AND WAS NEARLY IN A CAR ACCIDENT. THE FIRST INCIDENT THE VEHICLE WAS TAKEN IN FOR SERVICE AND WAS TOLD I NEEDED AN OIL CHANGE. I SAID SO WHILE I'M DRIVING, GETTING ON A HIGHWAY 1.5 MINUTES AFTER LEAVING MY HOME MY CAR WILL JUST SHUT DOWN? THE ANSWER WAS YES! UNACCEPTABLE!! HOW ABOUT THE CAR NOT TURNING ON DUE TO LOW OIL OR THINGS OF SUCH INSTEAD OF THE CAR TURNING ON AND ALLOWING YOU TO DRIVE ENOUGH TO GET UP TO 50 MPH THEN JUST SHUTTING DOWN. AGAIN TODAY AND CAR IS BEING TOWED TO DEALER. I HAVE UCONNECT AND RECEIVE EMAILS OF MY CAR DIAGNOSTICS. ONLY 3 DAYS AGO IT SENT A "SUGGESTED" OIL CHANGE. UNDERSTAND THAT UCONNECT HAS AN "IMMEDIATE ACTION NEEDED" ALERT. IF THE CAR SHUTS DOWN I WOULD ASSUME THIS SHOULD BE AN IMMEDIATE ACTION NOT A SUGGESTION. THERE IS NO OIL INDICATOR ON MY DASHBOARD. THIS IS A HUGE SAFETY ISSUE AND CONCERN AND MUST BE IMMEDIATELY. I WILL BE REACHING OUT TO ANY AND ALL NEWS STATIONS THAT WILL HEAR MY STORY AND READ THE HUNDREDS REPORTED IF LEGITIMATE ACTION IS NOT TAKEN SPECIFIC TO THIS LIFE SAFTEY ISSUE! I WAS IN A CAR ACCIDENT IN 2017 AND AN AIRBAG BLEW MY LEFT EYE APART AND HAS LEFT ME BLINDED IN ONE EYE. I PU

Service Brakes
Filed Oct 25, 201925,000 milesMI

IT HAS SHUT DOWN ON ME 4 TIMES WHILE DRIVING. THE EMERGENCY BRAKE COMES ON BY ITSELF. THE LOW OIL PRESSURE LIGHT CAME ON THE ONE TIME IT SHUT DOWN ON ME MID TURN. WHICH IS NOT POSSIBLE FOR LOW OIL PRESSURE. IT USUALLY SHUTS DOWN WHILE GOING 25 TO 35 MPH ON A CITY STREET BUT HAS SHUT DOWN ON ME WHILE MERGING ONTO THE EXPRESSWAY.

Engine
Filed Oct 24, 201920,000 milesIL

WHILE DRIVING MY CAR AND MAKING A TURN ON A BUSY INTERSECTION IN CHICAGO MY CAR COMPLETELY SHUT OFF. IT APPEARS TO BE ON, BUT I CANNOT ACCELERATE. I TURN THE CAR OFF, THERE'S A STALL BEFORE MY CAR COMPLETELY RESTARTS. NO LIGHTS HAVE COME ON AT ALL. WHEN THE CAR FINALLY COMES BACK ON, THE EMERGENCY BRAKE IS ACTIVATED AND IT TAKES SOME TIME TO GET IT TO TURN OFF. I AM NOT DUE FOR AN OIL CHANGE FOR AT LEAST ANOTHER 2K MILES.

Engine
Filed Oct 23, 201911,000 milesMA

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING, THE ENGINE SHUT OFF AND THE EMERGENCY BRAKE ACTIVATED WHILE IN TRAFFIC. ALSO, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND DRIVEN HOME. THE VEHICLE WAS TAKEN TO BEDARD BROS. CHRYSLER JEEP DODGE (452 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) WHERE IT WAS DETERMINED THAT THE OIL LEVEL WAS LOW, WHICH WAS COMMON WITH THE 2.5 L FIAT ENGINES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 11,000.

Electrical System
Filed Oct 22, 20197,040 milesLA

WHEN DRIVING, THE VEHICLE WILL SUDDENLY STOP, CHECK ENGINE, CHECK TRANSMISSION, SERVICE ENGINE SOON ALL LIGHT UP AND THE CAR WILL NOT RESTART. THE VEHICLE HAS HAD AN OIL AND FILTER CHANGE AT 5,000 MILES. THE ERROR CODES ARE: P3506 AND P2AF5: CYLINDER MISFIRE FAULT DETECTED, THROTTLE POSITION SENSOR, SENSOR REFERENCE VOLATAGE CIRCUIT LOW, CRANKSHAFT POSITION SENSOR, ENGINE OIL PRESSURE SENSOR, ACCELERATOR PEDAL POSITION SENSOR CIRCUIT 1 LOW. THE VEHICLE IS 16 MONTHS OLD AND HAS 7,000 MILES. THIS HAS HAPPENED AT LEAST 7 TIMES, THE LAST 3 YESTERDAY. ALL CITY DRIVING, ONCE IN THE DRIVEWAY. SOMETIMES VEHICLE WON'T TURN OFF, BUT YOU CANNOT MOVE FORWARD. IF YOU WAIT ABOUT 5-10 MINUTES, ALL RETURNS TO NORMAL UNTIL THE NEXT EVENT. MAYBE IN A WEEK, MAYBE IN 5 MINUTES.

Engine
Filed Oct 22, 2019MA

ENGINE SHUTS OFF WHILE DRIVING AND THE EMERGENCY BRAKE COMES ON. VERY DANGEROUS, WAS ALMOST IN AN ACCIDENT. BEDDERS BROTHERS HAS TOLD ME IT'S DUE TO LOW OIL PRESSURE AND IS COMMON WITH THESE VEHICLES. I DO NOT WANT MY WIFE OR ANYONE ELSE DRIVING IT. WHAT WILL IT TAKE FOR A RESOLUTION OR RECALL?

Electronic Stability Control (esc)
Filed Oct 21, 201921,039 milesMI

I LEASE MY 2018 JEEP COMPASS. ON FOUR OCCASIONS THE CAR HAS STALLED AND NOT BEEN ABLE TO OPERATE. TWO OF THE STALLING HAS BEEN IN TRAFFIC WHILE THE CAR WAS IN MOTION (HIGHWAY AND INTERSECTION). EVERYTIME I TAKE THE CAR IN FOR SERVICE THE DEALERSHIP CAN'T DUPLICATE THE PROBLEM. IT DID STALL AGAIN AT THE DEALERSHIP SO I LEFT IT AGAIN. ON ALL THE OCCASIONS DEALER HAD A LOOK THEY SAID IT WAS A PART THAT NEEDED TO BE REPAIRED, THEN A SOFTWARE UPDATE. THEN SAYING THEY LEFT TOO MUCH CLEANER. JUST LAST WEEK I PICKED UP MY CAR FROM DEALERSHIP WITH A FULL TANK. I DROVE 100 MILES MILES AND THE FUEL INDICATOR DID NOT MOVE AT ALL. I KNOW WHEN I HAVE A FULL TANK OF GAS I HAVE A TOTAL RANGE OF 326 MILES. THEN THE TOTAL RANGE NUMBER KEPT FLUCTUATING. AT ONE POINT IT SAID I HAD 328 MILES LEFT THEN WENT DOWN TO 200 THEN BACK UP TO 300 ALL WITHIN 6 MILES OF DRIVING WITH A 3/4 TANK FULL. THEREFORE IT WASN'T ACCURATE. I TOOK THE CAR BACK IN AND DEALERSHIP SAID IT WAS DUE TO A SOFTWARE UPDATE BUT I JUST HAD A SOFTWARE UPDATE LAST WEEK. AT THIS POINT I DON'T FEEL SAFE DRIVING THIS CAR AND I FEAR FOR MY SAFETY AND AM SCARED FOR THE NEXT TIME MY CAR DECIDES TO STOP WHILE DRIVING. IT IS UNSAFE AND A HAZARD TO MYSELF AND OTHERS.

Engine
Filed Oct 20, 201927,000 milesTX

I EXITED THE HIGHWAY DURING RUSH HOUR MORNING TRAFFIC. MY JEEP STOPPED ALL THE SUDDEN. THE ENGINE SHUT ITSELF OFF AND ENGAGED THE EMERGENCY BRAKE. IT DIDN'T KEEP ROLLING OR LET ME GET OUT OF THE LANE OF TRAFFIC. I SAT THERE FOR TEN MINUTES WITH CAR HONKING AND SWERVING AROUND ME. I TOOK IT TO THE DEALERSHIP. THEY SAID THESE CARS (JEEP COMPASS) ARE NOTORIOUSLY BAD ABOUT STALLING OUT BECAUSE THEY BURN OIL QUICKLY AND THE OIL LIGHT WON'T COME ON. THEY TOLD ME TO CONSTANTLY CHECK MY OIL. I BOUGHT IT BRAND NEW LAST YEAR. I'VE HAD IT ABOUT A YEAR A HALF. I CALLED CHRYSLER CUSTOMER SERVICE. THEY TOLD ME 'YES. THESE 2.4 LITER ENGINES BURN OIL TOO QUICKLY. IT IS A KNOWN ISSUE. THE JEEP WILL CUT OFF WITHOUT ANY WARNING WHILE DRIVING. THIS IS A SAFETY ISSUE FOR MYSELF AND OTHER DRIVERS ON THE ROAD WITH THESE JEEPS. YOU CANNOT MOVE THE CAR ONCE IT DOES THIS.

Engine
Filed Oct 14, 20198,900 milesIN

MY CAR'S LIGHT TO HAVE IT'S OIL CHANGED TURNED ON, THEN IMMEDIATELY AFTER MY ENGINE SHUT OFF WHILE I WAS MAKING A SHARP LEFT TURN. HAPPENED 2 MORE TIMES BEFORE I COULD GET TO THE SHOP. WAS TOLD I WAS COMPLETELY OUT OF OIL SO THEY REFILLED THE TANK AND TOLD ME THIS WAS MY FAULT- WITHIN 1000 MILES MY LOW OIL PRESSURE LIGHT QUICKLY TURNED ON AND OFF AND MY ENGINE TURNED OFF AGAIN WHILE I WAS TURNING. TOOK CAR TO SHOP AND THEY SAID I WAS AGAIN OUT OF OIL - I INSISTED THEY LOOK DEEPER SINCE I FOUND NUMEROUS ONLINE FORUMS WITH PEOPLE EXPERIENCING THE SAME DANGEROUS ISSUE. THE DEALERSHIP DISCOVERED MY ENGINE WAS OVERLY CONSUMING THE OIL AND AN ENTIRE ENGINE REPLACEMENT WAS NECESSARY.*DT*JB

Electrical System
Filed Oct 13, 20196,300 milesFL

JUST STARTED VEHICLE AND PLACED INTO DRIVE. VEHICLE MOVED 5 FEET IN PARKING LOT AND STALLED. FAN AND ALL ELECTRONIC COMPONENTS CONTINUED RUNNING. CHECK ENGINE LIGHT WAS LIT ON CONTROL PANEL. I PRESSED AND DEPRESSED THE IGNITION BUTTON SEVERAL TIMES. THE NOTHING HAPPENED. NO STARTING AT ALL. LEFT THE VEHICLE. PARKING LIGHTS AND ALL ELECTRONICS CONTINUED ON. I COULD NOT SHUT OFF. AFTER 10 MINUTES I WENT BACK TO VEHICLE AND PRESSED THE INGNITION SWITCH AND THE VEHICLE STARTED.

Air BagsCrashFire2 injured
Filed Oct 11, 201937,000 milesNC

THE VEHICLE WAS INVOLVED IN A REAR-END AND FRONT END COLLISION, THE VEHICLE WAS STATIONARY AT A RED LIGHT WITH ANOTHER VEHICLE IN FRONT. THE VEHICLE BEHIND ME REAR-ENDED THE JEEP COMPASS AT APPROX 50 MPH PUSHING ME INTO THE VEHICLE IN FRONT OF THE JEEP COMPASS. NO AIRBAGS DEPLOYED AND THE VEHICLE'S SEAT BELTS FAILED TO LOCK CAUSING MYSELF TO HIT THE STEERING WHEEL.

Engine
Filed Oct 11, 20194,000 milesIL

A FEW MONTHS AFTER OWNING THIS VEHICLE WITH LESS THAN 4,000 MILES ON IT JUST STOPPED WITHOUT ANY WARNING WHILE MY 16 YO WAS DRIVING ON A BUSY CITY STREET. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND CALL US. WE DRIVE 40 MIN TO WHERE SHE WAS AND THE CAR STARTED UP. I DROVE IT RIGHT TO THE DEALER WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT UPDATED A FEW COMPUTER THINGS. WITHIN A FEW DAYS IT HAPPENED AGAIN TO MY DAUGHTER AS THIS IS HER CAR. THE CAR JUST COMPLETELY SHUTS DOWN WITHOUT ANY WARNING. HAD IT TOWED TO THE DEALER WHERE THEY TOLD ME THERE WAS ALMOST NO OIL IN THE VEHICLE. I HAVE BEEN TAKING THE CAR IN FOR OIL CONSUMPTION TESTING EVERY 1,000 MILES AND I KNOW THAT BETWEEN THE 2,000-3,000 MILE POINT THE OIL IS BELOW THE 'SAFE ZONE'. IN ONE YEAR WITH 10,000 MILES IN THIS CAR, I HAVE MADE 6 TRIPS TO THE DEALER AND THEY HAVE HAD TO PUT NUMEROUS QUARTS OF OIL IN THIS CAR. I HAVE NEVER HAD THIS ISSUE IN ANY OTHER VEHICLE I HAVE OWNED. THIS IS A VERY CONCERNING ISSUE FOR ANYONE DRIVING THESE VEHICLES AND MAKES ME NERVOUS EVERY TIME MY DAUGHTER IS DRIVING THIS 'NEW' CAR. I CAN NOT BELIEVE THESE CARS HAVE NOT BEEN RECALLED. THERE IS NO LOW OIL WARNING LIGHT. THIS CAR JUST STOPS WHILE DRIVING DOWN THE ROAD AND WILL CAUSE A SERIOUS ACCIDENT IF IT HASN'T ALREADY.

Structure › Frame and Members › Underbody Shields
Filed Oct 11, 201922,000 milesNJ

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO RAMSEY CHRYSLER JEEP DODGE RAM (1555 NJ-17, RAMSEY, NJ 07446, (201) 818-9600) WHERE IT WAS DIAGNOSED THAT THE CV BOOTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INSPECTED AGAIN AND THE CONTACT WAS INFORMED THAT THE UNDERCARRIAGE WAS IMPROPERLY TORQUED TO THE SUBFRAME OF THE VEHICLE. THE UNDERCARRIAGE BOLTS WERE TORQUED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. *LN *JB *TT*JB

Power Train
Filed Oct 11, 20197,708 milesCA

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE EMERGENCY BRAKE ENGAGED INDEPENDENTLY. ON ANOTHER OCCASION, WHILE THE CONTACT'S WIFE WAS DRIVING HIGHWAY SPEEDS, THE FAILURE RECURRED AND THE LOW OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTH COUNTY CHRYSLER DODGE JEEP RAM (455 AUTOMALL DR, GILROY, CA 95020, 408-842-8244) WHERE IT WAS DETERMINED THAT THIS WAS A NORMAL OCCURRENCE. THE CONTACT WAS ADVISED TO CHECK THE OIL FREQUENTLY. THE FAILURE PERSISTED AND THE SAME DEALER PROVIDED THE CONTACT'S WIFE THE SAME INFORMATION AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 7,708.

Visibility/Wiper
Filed Oct 9, 20199,000 milesNY

AS THE PASSENGER WINDSHIELD WIPER SWEEPS ACROSS THE GLASS IT HESITATES BRIEFLY DIRECTLY IN FRONT OF & IN THE LINE OF THE DRIVERS VISION . RESULTING IN A SERIOUS VISION OBSTRUCTION. DUMPING ALL OF THE WATER NOW AND SNOW IN WINTER RIGHT THERE IN FRONT OF THE DRIVER ! AT NIGHT IN THE DARK THE SITUATION BECOMES A PROBLEM !

Engine
Filed Oct 7, 201915,000 milesIA

MY CAR HAS STALLED OUT SEVERAL TIMES ON THE INTERSTATE AND IN BUSY IN TOWN TRAFFIC ALL DUE TO LOW OIL PRESSURE. I HAVE TAKEN MY CAR IN SEVERAL TIMES TO HAVE THE OIL TOPPED OFF BECAUSE MY DIPSTICK IS SHOWING NO OIL. THIS HAPPENS ABOUT EVERY 500 MILES. THIS CAR IS A DEATH TRAP!

Engine
Filed Oct 7, 20191,000 milesNJ

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RANDOMLY SHUT OFF. THE VEHICLE WAS TAKEN TO DOVER DODGE JEEP (396 RT. 46 EAST, ROCKAWAY, NJ) WHO INDICATED THAT NO OIL WAS PRESENT INSIDE THE ENGINE. THE CONTACT INDICATED THAT FOUR QUARTS OF OIL WERE ADDED TO THE ENGINE APPROXIMATELY ONE MONTH PRIOR TO THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS ADVISED TO ADD ONE QUART OF OIL TO THE ENGINE EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNKNOWN.

Unknown or Other
Filed Oct 6, 201926,000 milesMA

THE ENGINE START STOP TECHNOLOGY IS MALFUNCTIONING AND CAUSING THE ENGINE TO TURN OFF AT UNSAFE TIMES, AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION WHEN THE VEHICLE BEGINS TO MOVE AGAIN IT MAKES IT TO THE CENTER OF THE INTERSECTION AND THE ENGINE TURNS OFF AND IS DIFFICULT TO START BACK UP. THE PROBLEM ALSO SEEMS TO BE LINKED TO A ISSUE WITH THE ENGINE OVER CONSUMING OIL.

Engine
Filed Oct 4, 201953,509 milesOH

ENGINE EATS OIL WAY TO MUCH AROUND 709 MILES IT WILL START TO ROUGHLY IDLE AND WHEN CHECKING THE OIL LEVELS IT'S 2 QUARTS LOW. I CAN ALSO BE DRIVING AND THE VEHICLE WILL JERK WHEN TRYING TO GET UP TO SPEED THRUSTING ME FORWARD LIKE IT'S HAVING TROUBLE.

Engine
Filed Oct 3, 20193,200 milesMA

THE 2.4 ENGINE IN THE 2018 COMPASS IS USING OIL AT A VERY HIGH RATE. IN THE FIRST 3200 MILES OUR JEEP USED 3.5 QUARTS OF OIL. THE OIL GOT SO LOW THAT THE CAR STALL IN THE MIDDLE OF A BUSY HIGHWAY ON MY WIFE. THE PERFORMANCE OF THIS VEHICLE IS UNSAFE, YOU NEVER KNOW WHEN THE OIL GET LOW AND THE CAR STALLS. I HAVE FOLLOWED UP WITH THE DEALER WHO REFERRED ME TO CHRYSLER CUSTOMER CARE. I SPOKE WITH A PERSON THERE WHO ADVISED THAT A QUART OF OIL IN A 1000 MILES WAS ACCEPTABLE. I ADVIES HER THAT A NEW CAR SHOULD NOT BE USING ANY OIL. CHRYSLER KNOWS THERE IS A PROBLEM WITH THE 2.4 ENGINE AND THEIR ANSWER IS " WE WILL PUT YOU ON A OIL CHANGE PROGRAM"> I AM NOT THE ONLY OWNER THAT IS HAVING A PROBLEM WITH THE JEEP COMPASS, ALL YOU HAVE TO DO IS GOOGLE JEEP COMPASS 2.4 ENGINE OIL PROBLEM. THE LONG AND THE SHORT OF THIS IS, THERE IS A PROBLEM WITH THE 2.4 ENGINE, CHRYSLER KNOWS IT AND WILL NOT RECALL IT. THE CAR IS UNSAFE BECAUSE IT WILL STOP RUNNING AT ANYTIME OR ANYPLACE WHEN THE OIL GET LOW. MY WIFE WAS NEARLY BROADSIDE BECAUSE THE CAR STOPPED IN THE MIDDLE OF A TRAVEL LANE. WHEN SHE GOT THE CAR RUNNING AGAIN IT STOPPED SEVERAL MORE TIME BEFORE WE WERE MADE AWARE OF THE OIL PROBLEM. THIS CAR SHOULD BE RECALLED DUE TO THE ENGINE PROBLEM. I SHOULDN'T HAVE TO KEEP ADDING OIL TO A $30K PLUS VEHICLE. RECALL IT BEFORE SOME ONE GET KILLED.

Engine
Filed Sep 30, 20197,000 milesWA

SHORTLY AFTER MOVING THE VEHICLE WHILE DRIVING AT TIMES THE ENGINE WILL COMPLETELY TURN OFF LEAVING THE VEHICLE UNABLE TO ACCELERATE. THE ONLY WAY TO TURN THE VEHICLE BACK ON IS TO COME TO A COMPLETE STOP PLACE THE VEHICLE IN PARK AND TURN IT BACK ON. VEHICLE JUST HIT 7000 MILES COMPLICATIONS STARTED 2 WEEKS AGO AND IT HAS HAPPENED 5X NOW

Engine
Filed Sep 29, 201939,015 milesPA

MY 2018 JEEP COMPASS RAN OUT OF OIL. OIL PLUG IS IN TACT AND IT LOOKS LIKE IT'S LEAKING AROUND THE OIL PUMP RIGHT BEHIND THE ALTERNATOR. YESTERDAY IT WAS FINE THIS MORNING STARTED IT PULLED OUT AND THE LOW OIL PRESSURE LIGHT CAME ON. I IMMEDIATELY PARKED IT. CHECKED OIL AND IT WAS EMPTY.

Electrical System
Filed Sep 25, 201914,000 milesAL

I WAS AT A STOP LIGHT WHEN MY AUTO STOP CAME ON. WHEN I LET OFF THE BRAKE THE CAR DID START BACK UP. I FINALLY GOT IT TO START AFTER A MINUTE. SOON AFTER I WAS APPROACHING A STOP SIGN AND THE CAR AUTOMATICALLY INITIATED MY EMERGENCY BRAKE BEFORE I EVEN FULLY STOPPED. ANOTHER ISSUE OCCURRED AFTER STARTING MY CAR UP MY SCREEN WAS FADED OUT AND AFTER DRIVING DOWN THE STREET FOR A MILE OR 2 MY SCREEN WENT COMPLETELY BLACK AND REBOOTED ITSELF.

Engine
Filed Sep 24, 2019NJ

NARRATIVE: IN AUGUST 2019, I WAS DRIVING FROM MY HOME TOWARD THE HIGHWAY AT APPROXIMATELY 35 MPH WHEN MY 2018 JEEP COMPASS LOST POWER. I COULD NOT ACCELERATE SO I COASTED TO THE SIDE OF THE ROAD AND SHIFTED INTO PARK. (LUCKILY, I HAD NOT REACHED THE HIGHWAY AND WAS NOT IN DANGER OF BEING REAR-ENDED DUE TO THE SUDDEN LOSS OF ACCELERATION!) I NOTICED THE PARKING BRAKE HAD ENGAGED AND I COULD NOT RELEASE IT. THE LOW OIL LIGHT THEN FLASHED ON. I TURNED OFF THE VEHICLE AND RESTARTED IT, BUT IT WOULD NOT SHIFT INTO DRIVE. THE D BUTTON WAS FLASHING, BUT THE VEHICLE WOULD NOT GO IN GEAR. I TURNED THE VEHICLE OFF AND ON TWICE MORE UNTIL IT FINALLY ALLOWED ME TO SHIFT INTO DRIVE. I ATTEMPTED A K-TURN IN A DRIVEWAY TO DRIVE THE VEHICLE BACK TO MY HOME, WHEN THE VEHICLE LOST POWER AGAIN, THE PARKING BRAKE ENGAGED AND THE LOW OIL LIGHT REAPPEARED. I TURNED THE ENGINE OFF AND ON AND AGAIN I COULDN'T MOVE. I WAITED FOR 5 MINUTES AND FINALLY WAS ABLE TO RELEASE THE PARKING BRAKE AND SHIFT INTO REVERSE. I SHIFTED TO DRIVE AFTER EXITING THE DRIVEWAY AND AFTER DRIVING 1/8 OF A MILE THE POWER FAILED AGAIN. AFTER WAITING ANOTHER FEW MINUTES, I WAS ABLE TO DRIVE HOME TO PARK IN MY DRIVEWAY AND ASKED MY HUSBAND TO CHECK THE OIL. THE OIL RESERVOIR WAS PRACTICALLY EMPTY! WE CONTACTED THE DEALERSHIP AND WE WERE TOLD TO PUT SOME OIL IN IT AND DRIVE IT TO THE DEALERSHIP FOR A SERVICE APPOINTMENT. COMMENTS: THIS OCCURRENCE PUT ME IN A VERY UNSAFE SITUATION THAT CAUSED ME GREAT ANXIETY. I HATE TO THINK WH

Engine
Filed Sep 20, 20199,000 milesNY

THE 2018 JEEP COMPASS ENGINES HAVE AN UNRESOLVABLE DEFECT CAUSING THE OIL TO BURN AT AN ACCELERATED RATE. IT IS A DANGEROUS SAFETY ISSUE FOR ANYONE DRIVING A 2018 JEEP COMPASS. THE VEHICLE REQUIRES SYNTHETIC OIL WHICH WOULD NORMALLY GIVE YOU 5,000 DRIVABLE MILES OR 5 MONTHS BEFORE HAVING TO GET AN OIL CHANGE. AFTER ONLY 2,000 MILES, WHILE DRIVING MY JEEP COMPASS, IT SHUT OFF WITHOUT ANY WARNING. LUCKILY, THERE WAS NO TRAFFIC ON THE ROAD BECAUSE THE ONLY THING I WAS ABLE TO DO WAS COAST TO THE SHOULDER AND BRAKE. ONLY WHEN THE ENGINE SHUT DOWN DID A LOW OIL PRESSURE LIGHT COME ON. I NEVER WOULD HAVE BOUGHT THIS VEHICLE IF I KNEW THAT THE CAR WOULD SHUT DOWN WITH NO WARNING. ABSOLUTELY ZERO WARNING...NO OIL WARNING LIGHT, NO MESSAGE, NO SYMBOL, NOTHING. THIS HAPPENED AGAIN LAST WEEK, JUST SHY OF 3 MONTHS AFTER MY LAST OIL CHANGE. I IMMEDIATELY TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT AFTER THEY CHANGE THE OIL (AGAIN), I WILL HAVE TO DRIVE THE VEHICLE, DESPITE THE SAFETY ISSUES, FOR ANOTHER 1,000 MILES SO THEY CAN CONDUCT AN OIL CONSUMPTION TEST. AFTER THAT, THEY WILL NEED TO DO A BORE TEST TO SEE IF THERE IS SCORING IN THE CYLINDERS. I WAS TOLD THAT I WILL MOST LIKELY NEED A NEW ENGINE. I THEN RESEARCHED THIS ISSUE AND WAS APPALLED AT THE SHEER NUMBER OF PEOPLE THIS IS HAPPENING TO AND DESPITE THE COMPLAINTS, CHRYSLER HAS NOT ISSUED A RECALL. IN FACT, THEY ARE STILL SELLING THIS CAR TO PEOPLE EVEN WITH A SERIOUS DESIGN FLAW. THERE SHOULD BE AN IMMEDIATE RECALL OF ALL 2018 JE

Engine
Filed Sep 18, 20194,000 milesKY

PURCHASED VEHICLE IN NOVEMBER 2018, WITHIN 3 MONTHS IT HAD BURNED ALL OIL WITH ONLY 4K MILES USAGE. AFTER AN OIL CHANGE, ALL OIL WAS BURNED AGAIN WITHIN 3 WEEKS. IN MAY TOOK IT FOR ANOTHER OIL CHANGE, ONCE AGAIN DANGEROUSLY LOW. WITHIN 2 MONTHS (8K MILES) RECEIVED MULTIPLE OIL PRESSURE ALERTS AND CONTACTED DEALERSHIP TO START OIL CONSUMPTION TESTS. DEALERSHIP JUST CHANGED OIL AND TOLD ME TO COME BACK IN 1000 MILES. CURRENTLY ONLY 3 WEEKS LATER AND CONTINUING TO RECEIVE NEW OIL PRESSURE ALERTS AND UPON CHECKING OIL LEVELS, IT'S BURNED 3 QTS AND IS DANGEROUSLY LOW AGAIN. DEALERSHIP REFUSES TO DO ANYTHING OTHER THAN TOP OFF FLUIDS, WHILE USING MY FREE OIL CHANGES WITH MY JEEP WAVE PROGRAM TO CHANGE OIL/ TOP OFF FLUIDS. CURRENT MILEAGE 8863K .

Engine
Filed Sep 17, 2019WA

I BOUGHT A NEW 2018 JEEP COMPASS IN FEBRUARY 2019. WITHIN A COUPLE MONTHS MY OIL LIGHT CAME ON. I STOPPED AT A SERVICE CENTER IMMEDIATELY AND WAS TOLD MY VEHICLE HAD BURNED THROUGH ALL OF THE OIL. I IMMEDIATELY CONTACTED MY JEEP DEALER AND STARTED A OIL CONSUMPTION TEST. IN THE TEST I BURNED 1 QUART OF OIL IN 2024 MILES. I AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE SHUTTING DOWN DUE TO LOW OIL OR RUINING THE ENGINE.*DT *AS

Electrical System
Filed Sep 16, 201928,213 milesFL

BUYERS PLEASE BE AWARE. AESTHETICALLY THIS VEHICLE IS AWESOME. HOWEVER, IT IS HIGHLY CONCERNING WHEN A VEHICLE A LITTLE OVER A YEAR OLD HAS MASSIVE SYSTEM FAILURES.. MY ISSUES WITH THE JEEP COMPASS TRAILHAWK IS RECENTLY WHILE DRIVING THE VEHICLE WOULD AUTOMATICALLY SHUT DOWN IN THE MIDST OF DRIVING. ALL SYSTEMS WOULD BE COMPLETELY DEAD. WHEN I PRESS THE BUTTON TO START THE CAR IT WOULD NOD NEVER START BACK UP. WHAT MAKES MATTERS WORSE IS THAT WHEN THE SYSTEM IS DEAD THERE IS NO POWER NO LIGHTS AND I AM UNABLE TO EVEN STEER THE VEHICLE OFF THE ROAD. YESTERDAY WAS THE FINAL STRAW FOR ME . I ALMOST LOST MY LIFE ON THE HIGHWAY WHEN THE CAR MADE A FUNNY JERKING SOUND AND THEN ALL OF A SUDDEN IT WENT DEAD IN THE MIDDLE OF THE ROAD WITH OTHER VEHICLE TRAVELING AT LEAST 60 TO 75 MPH. I REALLY THOUGHT I WAS GOING TO DIE. I HAD TO COME OUT OF THE CAR INSTINCTIVELY I USED THE KEY FOB TO CLOSE THE DOOR AND USED THE VALET KEY TO OPEN THE CAR AND QUICKLY WENT BACK IN THE VEHICLE TO TRY TO RESTART ONE THE FIRST TRY I WAS NOT SUCCESSFUL. IT TOOK ME 4 TRIES TO FINALLY GET THE VEHICLE STARTED. THIS WAS AGAIN IN THE MIDDLE OF THE HIGHWAY WITH MY AMBER LIGHTS ON. EVENTUALLY, WHEN THE VEHICLE STARTED UP AGAIN AND I CONTINUED TO DRIVE HOME ONCE AGAIN WHEN I EXITED THE HIGHWAY AND THIS TIME CAME TO A COMPLETE STOP THE VEHICLE WENT DEAD AGAIN!! THIS TIME WENT I PUT IT IN PARK IT STARTED BACK UP AGAIN BUT WHEN I PUT IT IN DRIVE TO MOVE OFF THE VEHICLE LOST POWER AGAIN AND WAS BARELY MOVING . THIS ISS

Service BrakesCrash
Filed Sep 14, 201912,200 milesNJ

THE STEERING WHEEL IN THE JEEP COMPASS 2018 LOCKS UP CAUSING THE BRAKES TO NOT WORK AND AS THE DRIVER I LOST CONTROL OF THE VEHICLE BECAUSE THE STEERING DIDN'T HAVE FULL FUNCTIONALIY. THE VEHICLE STALLS, AND BRAKES DON'T WORK PROPERLY. THERE HAVE BEEN TIME WHERE THE CAR RANDOMLY SHUTS OFF COMPLETELY IN THE MIDDLE OF A HIGHWAY AFTER A SHARP TURN. LOSS OF POWER STEERING COMPOUNDS THE PROBLEM BY MAKING THE VEHICLE DIFFICULT TO STEER OFF THE ROADWAY OR HIGHWAY AND CAUSED A COLLISION. THE ENGINE HAS ALSO RANDOMLY SHUT UP, AND CAR HAS JOLTED IN THE PAST A FEW TIMES CREATING A MAJOR PROBLEM AND HAS HAPPENED A FEW TIMES WHILE DRIVING. THERE ARE OVER 1,000 OF COMPLAINTS ON LINE ABOUT THIS VEHICLE, MAKE AND MODEL. THE VEHICLE KEEPS MOVING AND LOSES CONTROL LEAVING THE DRIVE UNABLE TO HAVE CONTROL TO STOP AN ACCIDENT OR DRIVE.*DT CONSUMER STATED I DON'T REMEMBER IT HAPPENED A FEW TIMES, THE EARLIEST I RECOLLECT IS WHEN I WAS BETWEEN 4,000-7,000 MILES. DEALERSHIP WAS NOTIFIE, DEALERSHIP TOLD CONTACT IT IS NORMAL FOR THE CAR TO DO THAT SOMETIMES.*JB

Electrical System
Filed Sep 12, 20193,000 milesPA

CAR HAS A KNOWN MECHANICAL DEFECT IN THE CAR CAUSING IT TO BURN OIL AT AN ACCELERATED RATE. CAUSES THE CAR TO STALL AND LOSE STEERING BRAKES, AND ALL COMPUTER OPERATED SYSTEMS. SERVICE BULLETIN # 09-007-18 REV A. WAS FAILED TO BE DISCLOSED AT TIME OF PURCHASE CAUSING VEHICLE TO BE UNSAFE TO BE DRIVEN. HAVE HAPPEN AROUND FEB 2019, JULY 2019 AND AGAIN IN SEPTEMBER OF 2019. CAR WAS BOUGHT IN THE END OF NOVEMBER OF 2018. *DT *AS

Engine
Filed Sep 10, 2019MI

MY BRAKE ENGAGED YESTERDAY WHILE TRAVELING ON A CITY STREET. I WAS STOPPED AT A LIGHT. I PUSHED THE GAS TO MAKE MY VEHICLE ACCELERATE WHEN THE LIGHT TURNED GREEN. MY VEHICLE WOULD NOT MOVE. THE BRAKE WAS ENGAGED. AFTER CONFIRMING NOTHING HAD HIT THE BRAKE BUTTON. I PUSHED THE BRAKE RELEASE. THE VEHICLE STILL WOULD NOT GO FORWARD. THERE WERE IMAGES ON THE SCREEN THAT INCLUDE AN A!, ENGINE SYMBOL, ETC. I PUSHED THE BUTTON TO RESTART THE CAR. IT WOULD NOT START. THE BRAKE WAS ENGAGED AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO MY VEHICLE. IT IS VERY DANGEROUS WHEN THIS HAPPENS ON A MAJOR STREET DURING PEAK HOURS OF TRAFFIC. DURING ONE OF THE TIMES MY VEHICLE RESPONDED LIKE THIS. THE OIL LIGHT WAS ON. I WENT TO THE CLOSEST FACILITY TO GET MY VEHICLE CHECKED. THEY SAID THERE WAS NO OIL IN MY VEHICLE ON APRIL 17, 2019. I HAD JUST HAD MY OIL CHANGED.

Engine
Filed Sep 6, 201916 milesMD

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE STOPPED IN TRAFFIC THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE TO JONES CHRYSLER DODGE JEEP RAM (LOCATED AT 1510 BELAIR RD, BEL AIR, MD 21014, (410) 879-6400). THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE DEALER ADDED OIL AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. ON FOUR SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE. THE CONTACT STATED THAT THERE WAS NO EVIDENCE OF AN OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.

Engine
Filed Sep 5, 201926,459 milesMI

TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO WORK. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335, (248) 476-7900) WHERE NO OIL WAS DISCOVERED ON THE DIPSTICK. THE DEALER PERFORMED AN OIL CHANGE AND THE CONTACT WAS INFORMED TO CHECK BACK AFTER 1,000 MILES. WHILE DRIVING AND MAKING A RIGHT TURN, THE CHECK ENGINE INDICATOR ILLUMINATED. THE ENGINE WENT INTO LIMP MODE AND THE SPEED WOULD NOT EXCEED 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK AGAIN. THE VEHICLE WAS TAKEN TO MILOSCH'S PALACE CHRYSLER DODGE JEEP RAM (3800 S LAPEER RD, LAKE ORION, MI 48359, (248) 393-2222) WHERE THEY STATED THAT THE 2.4 LITER ENGINE CONSUMED OIL AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT AN OIL CHANGE NEEDED TO BE PERFORMED EVERY 1,000 TO 4,000 MILES. THE MANUFACTURER WAS CALLED, PROVIDED A CASE NUMBER, AND PROMISED A CALL BACK. THE CONTACT WAS CONCERNED AND FELT THERE SHOULD BE AN IMMEDIATE RECALL ISSUED. THE FAILURE MILEAGE WAS 26,459. *TR*JB

Service Brakes
Filed Sep 2, 201918,500 milesMI

THE JEEP HAS AN ISSUE....WHEN I BACK INTO MY DRIVE WAY IN REVERSE THE CAR WILL SOMETIMES ROLL FORWARD....REALLY UNSURE WHAT THIS IS ABOUT BUT BELIEVE IT SHOULD BE CHECKED OUT. ALSO, THE JEEP SOMETIMES JERK WHEN I TAKE OFF AND EVEN SWERVE OVER TO THE LANE LEFT OF ME WHEN I'M DRIVING IN THE FREEWAY. I HAVE MENTIONED THESE THINGS TO THE DEALERSHIP BUT NOTHING BACK YET. I LOVE THE VEHICLE BUT THERE'S DEFINITELY SOME ISSUES THAT NEED TO BE RESOLVED.

Electrical System
Filed Aug 29, 201910,000 milesCA

THIS CAR BURNS OIL WHICH I WAS NOT TOLD ABOUT BY THE DEALER WHEN PURCHASING. THAT IN AND OF ITSELF IS A PROBLEM (I HAVE SINCE BEEN TOLD TO CHECK IT EVERY 1000 MILES EVEN THOUGH THE MANUAL SAYS IT CAN GO 7500 W/O CHANGING), BUT THE REAL PROBLEM IS WHEN IT GETS LOW THE CAR JUST TURNS OFF. NO WARNING. LUCKILY I WAS IN A RESIDENTIAL AREA WHEN IT HAPPENED, ALTHOUGH IT WAS AN INTERSECTION. I WAS WITH MY 3 YEAR OLD AND REQUIRED HELP FROM A PASSERBY TO HELP PUSH IT TO THE CURB. I COULD HAVE BEEN DRIVING ON A FREEWAY WITH NO SHOULDER AS OFTEN HAPPENS ON HIGHWAY 1 WHERE I LIVE. THIS FEATURE IS DANGEROUS! SOMEBODY IS GOING TO GET HURT BECAUSE OF IT. IT IS CURRENTLY IN THE SHOP FOR SOME OTHER PROBLEM WHERE IT WONT START, WHICH IS ALSO DANGEROUS IN IT'S OWN WAY.

Engine
Filed Aug 27, 201912,737 milesPA

WHY HAS THIS NOT BEEN RECALLED. HAD MY JEEP AT THE DEALER YESTERDAY, FOR ANOTHER OIL CHANGE, ABOUT 2000 MILES BEFORE I WAS DUE. THE LAST OIL CHANGE WAS AROUND 9500 MILES. THEY SAID, THERE WAS NO OIL IN MY CAR WHEN HE CHECKED. IT HAS JUST UNDER 13,000 MILES ON IT AND FOR THE SECOND TIME IN 5 DAYS, THE ENGINE JUST SHUT OFF WHILE DRIVING. SO I HAVE NOW ALMOST GOTTEN REAR-ENDED TWICE. I HAVE TO DRIFT TO THE SIDE, PUT THE CAR IN PARK, SHUT IT OFF ENTIRELY, THEN RESTART, YESTERDAY IT TOOK 3 TRIES TO GET IT TO RESTART. I WAS TOLD, I NEED TO DRIVE ANOTHER 2000 MILES AND COME BACK SO THEY CAN CHECK MY DIP STICK, WHICH THEY MARKED YESTERDAY. IRONICALLY WHILE I WAS CHECKING OUT, THERE WAS A WOMAN THERE, PICKING UP HER COMPASS FROM THEM AFTER A WEEK, BECAUSE THEY WERE REPLACING HER ENGINE. EARLIER THIS MONTH I WAS TALKING TO A FAMILY FRIEND. HER COMPASS HAD JUST COME BACK FROM THE SAME DEALER, AFTER HAVING THE ENGINE REPLACED FOR THE SAME THING. SO WHY, AM I STILL HAVING TO DRIVE A CAR, WHEN THIS IS A KNOWN ISSUE? FROM READING OTHER COMPLAINTS, SOUNDS LIKE SOME HAVE NOT HAD AS EASY OF A PULL OFF AS HAVE AND ARE STUCK IN HARMS WAY WHEN IT HAPPENS TO THEM. IS IT GOING TO TAKE SOMEONE DYING FOR THIS ISSUE TO BECOME A RECALL??

Engine
Filed Aug 27, 2019MI

MY SERVICE TRANSMISSION AND CHECK ENGINE LIGHT COMES ON AND OFF EVERY FEW WEEKS I TOOK IT TO MY LOCAL JEEP DEALER THEY TOLD ME MULTIPLE TIMES THERE WAS NOTHING WRONG WITH MY 2018 COMPASS WHEN I KNOW INDEED IT IS I SMELL COOLANT ALL THE TIME THEY SAY THEY DON'T MY ENGINE AND TRANS LIGHT COMES IN AND OFF THEY HAVE NO CODE I CAUGHT IT ON VIDEO THEY BOTH LIGHTS WERE ON AND I WAS ASKED IF I'D LIKE TO BRING IT BACK IN I SAID YES THE DAY I GO IN OF COURSE THE LIGHTS ARE OFF BUT NOW THEY HAVE A CODE HE SAYS TO ME OH YOUR TRANSMISSION JUST NEEDS TO BE UPDATES BUT THE CODES THAT I GOT BACK STATED THAT IT WAS THE TORQUE CONVERTER

Engine
Filed Aug 26, 201912,925 milesNJ

OIL BURNING UP WAY BEFORE OIL CHANGE IS DUE. CAUSED MY CAR TO STALL IN THE MIDDLE OF THE ROAD WITH MY THREE MONTH OLD INFANT IN THE BACK SEAT.*DT THE STALL OCCURRED WHILE MAKING A RIGHT TURN AT AN INTERSECTION SPEED OF APPROXIMATELY 10-15 MPH. MILEAGE WAS ABOUT 12925. WHILE MAKING THE TURN A QUICK CHIME AND OIL PRESSURE LOW CAME ON AND DISAPPEARED AND THE CAR IMMEDIATELY STALLED. COME TO FIND OUT THE OIL ON DIPSTICK WAS 1MM. NO WARNINGS ABOUT IT. NOT DUE FOR OIL CHANGE FOR ANOTHER 1600 MILES. *JB

Fuel/Propulsion System
Filed Aug 23, 201916,400 milesNY

VEHICLE BURNS THROUGH OIL AT A RAPID RATE WITH NO WARNING INDICATORS. ONCE THE OIL REACHES A CRITICAL LEVEL THE ENGINE SHUTS DOWN WITH NO WARNING. DEALERSHIP CALLED THIS "LIMP MODE" THIRD OIL CHANGE I CHECKED THE LEVEL FOR SAFETY. 1000 MILES TO GO BEFORE MY NEXT OIL CHANGE AND THE ENGINE IS DOWN 2 QUARTS.

Engine
Filed Aug 19, 20198,000 milesMA

CONSUMER STATED IT WAS AROUND 8,000 MILES, IT STALLED DRIVING ON A THRUWAY IN NEW YORK TRAFFIC, PARKING BREAK ENGAGED AND IT CAME TO FULL STOP, HAD TO DEPRESS BRAKE AND RESTART CAR. MY JEEP HAS BEEN AT THE DEALER FOR A WEEK WHILE THEY FIGURE OUT WHAT IS WRONG WITH IT. THEY SAID THE OIL IS NOT PUMPING OUT. AT MY LAST OIL CHANGE THEY SAID THE JEEP IS BURNING OIL LIKE CRAZY WITH NO WARNING ABOUT LOW OIL. IT HAS 13,000 MILES ON IT AND ALSO INTERMITTENTLY SHUTS OFF WHILE DRIVING,I HAVE TO PULL OVER AND THE PARKING BREAK ENGAGES. THEN RESTART IT, IT ALSO INTERMITTENTLY WON'T START AT ALL. THEN AFTER A FEW HOURS IT WILL START BUT RUNS REALLY ROUGH. ANOTHER ISSUE IS WITH WHAT SOUNDS LIKE THE SUSPENSION IN THE FRONT RIGHT OF THE VEHICLE. IT FEELS VERY UNSAFE TO DRIVE AS I HAVE TWO YOUNG CHILDREN. THE VEHICLE STOPPED IN THE MIDDLE OF A FREEWAY IN TRAFFIC IN NEW YORK AND IT WAS THE SCARIEST FEW MOMENTS OF MY LIFE. HONESTLY I AGREE THAT THIS CAR IS STARTING TO FEEL LIKE A DEATH TRAP YET THERE ARE NO RECALLS WHEN I ENTER MY VIN. *DT*JB

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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