I STARTED THE CAR AND EVERYTHING WOULD TURN ON EXCEPT THE ENGINE (VEHICLE STATIONARY). SOMETIMES THE BACK UP CAMERA IS BLACK AND WON'T TURN ON WHEN REVERSING (VEHICLE MOVING). THE ENGINE LIGHT RANDOMLY TURNS ON WHEN THERE'S NOTHING WRONG WITH THE JEEP (PROGRAMMING/ELECTRICAL ISSUE???) & A BUNCH OF OTHER LIGHTS, BUT THEN THE NEXT DAY IT'LL BE GONE; OR IT'LL BE GONE AFTER I TURN THE VEHICLE ON & OFF MULTIPLE TIMES (THIS HAPPENS WHEN VEHICLE IS MOVING ON HIGHWAY). ALL 3 OF THESE INCIDENTS HAVE HAPPENED SEVERAL TIMES & I FEEL VERY UNSAFE DRIVING MYSELF & MY FAMILY IN THIS VEHICLE, BECAUSE OF IT.
2018 Jeep Compass complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
MY 2018 COMPASS STALLED ON ME TWICE IN CITY TRAFFIC. CHECKED THE OIL AND THE DIP STICK WAS DRY. THE OIL LIGHT DID NOT GO ON.
SINCE A MONTH AFTER I BOUGHT THE VEHICLE I BEEN BACK TO THE DEALER FIXING VEHICLE IN EVERYTHING. CAR HAS BEEN THROUGH NEW ENGINE NEW RADIO NEW 4 SET OF TIRES NEW STEERING RACK NEW BRAKES NEW ROTORS NEW LUG NUTS ETC I HAVE ALL MY PAPERWORK
THE 2.4 L ENGINE IN THIS CAR HAS OIL CONSUMPTION ISSUE.FCA NEGATED ALL PRIOR TESTS THEY DID AND SAY I MUST START OVER AND TEST EVERY 1500 MILES,NOT EVERY 2000. THEY DONT WANT TO REPLACE THE LOUSY ENGINES. CAR SHUTS OFF ON ROAD WHEN OIL GETS TOO LOW.VERY DANGEROUS! THEY SAY JUST HAVE IT TOWED TO DEALERSHIP WHEN ENGINE DIES. CARD HAS BEEN TOWED THERE 3 TIMES SO FAR FOR MALFUNCTIONS IN ENGINE.THEY WANT TO PUT A LOCK ON OIL FILTER AND DEMAND ONLY THEY DO OIL CHANGES OR CONSUMER IS RESPONSIBLE FOR NEW ENGINE. ANY RECOURSE?
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED. THE INSTRUMENT PANEL INDICATED SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED AUTOMATIC START COULD NOT BE DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,800.
OIL CONSUMPTION OF OVER 1 QT-2QT OVER 2000 MILES OR LESS WITH ENGINE LIGHT ILLUMINATION AND ELECTRICAL ISSUES W/O WARNING. AUTOMATIC SHUTDOWN WHEN DRIVING AND CHRYSLER SAYS ITS NORMAL OIL CONSUMPTION. EVAL. GUIDELINES CHANGE WITH EACH STUDY.OIL CONSUMPTION TEST VERY SPECIFIC AND IS BILLED TO OWNER INDISCRIMINATELY. NO DISCUSSION OF REPAIR. *TR
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO DESIRE GEAR OR PLACE VEHICLE IN PARK. A SECONDARY MESSAGE STATED THAT AUTOMATIC START WAS NOT DETECTED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216), AND WAS DIAGNOSED THAT UNKNOWN SOFTWARE IN THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND WAS NOT TAKEN BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. THE VIN WAS INVALID.
I WAS DRIVING MY CAR AROUND FOR A WEEK WITH NO OIL IN IT, THE DUMMY OIL LIGHT NEVER CAME ON, MY CAR NEVER TOLD ME I NEEDED OIL, WHILE THIS HAPPENED IT ALSO CAUSE MY CARS PARKING BRAKE TO ENGAGE WHILE I WAS DRIVING THROUGH TOWN. I WAS NOT EVEN DUE FOR AN OIL CHANGE. THE DEALERSHIP SAID THEY COULDN'T FIGURE OUT WHY THAT HAD HAPPENED. *TR
CAR STALLS. AT STOPS IT TURNS OFF. IT HAS HAPPENED FREQUENTLY ON CITY STREETS WHILE IDLE AT A STOP SIGN OR LIGHT. *TR
WILL NOT START WHEN PRESSING THE "START ENGINE" BUTTON IT WAS STATIONARY. IT ALSO COMPLETELY STOPS AND LOCKS INTO PLACE THEN GOES AUTOMATICALLY INTO EMERGENCY BRAKE WHEN TURNING OR COMING TO A STOP. *TR
THE CAR TRANSMISSION INDICATOR IS COMING ON. HAVING A SLOW TIME TO ACCELERATE AND DRIVE
DRIVING AND THE WHOLE PANEL WENT DARK, RADIO AND EVERYTHING - CAME BACK ON APPROX 2 HOURS LATER. THIS ONLY HAPPENED ONCE. THEN MY START/STOP STOPPED WORKING. WHEN I TRY TO START MY VEHICLE IT DOES NOT START BUT SAYS ENGINE IS RUNNING. I HAD TO GO OUTSIDE MY VEHICLE TO REMOTE START IT IN ORDER TO GO. VEHICLE STALLED WHILE DRIVING DOWN THE STREET. THIS ALL RECENTLY STARTED TO HAPPEN. A LIGHTNING BOLT SYMBOL APPEARED ON MY GAGE AS WELL AS MY ENGINE LIGHT. *TR
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 331-9937) WHERE THE CONTACT WAS INFORMED THAT THE AIR BAGS WIRING HARNESS NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
MY WIFE AND HER AUNT WERE DRIVING AT 70-75, THEN IT FELT LIKE WHEN A GOVERNOR KICKS ON. IF THAT MAKES SENSE. AT THE SAME TIME THE CHECK ENGINE LIGHT CAME ON. SINCE I WAS ALREADY GOING THAT FAST I COULDN'T REALLY TELL, BUT I THOUGHT IT FELT LIKE I COULDN'T ACCELERATE. THEN AFTER THEY STOP FOR GROCERIES AND BEGAN DRIVING AGAIN THEY COULDN'T GET IT TO GO OVER 30. DROVE ON THE SHOULDER TO THE NEXT EXIT. IT FELT LIKE IT WOULDN'T SHIFT OUT OF FIRST GEAR TO ACCELERATE. I EVEN TRIED SPORT MODE TO MANUALLY DO IT & IT STILL WOULDN'T. THEN THEY PULLED OVER AND LET COOL BRIEFLY IT WAS WORKING AGAIN. WHEN MY WIFE FINALLY MADE IT HOME I PLUGGED IN MY PORTABLE CODE READER TO SEE WHAT TRIPPED THE SERVICE ENGINE LIGHT AND THE CODE WAS FOR TRANSMISSION CONTROL MODULE. I BOUGHT THIS VEHICLE LAST YEAR WITH 5000 MILES ON IT, CURRENTLY IT HAS 25,000. THIS IS ABSOLUTELY RIDICULOUS!! AND THEN READING THE OTHER ISSUES PEOPLE ARE HAVING THIS VEHICLE SOUNDS LIKE A DEATH TRAP WAITING TO HAPPEN! MY FAMILY AND FRIENDS WILL NEVER PURCHASE DODGE PRODUCTS AGAIN, JUNK. *TR
THE JEEP HAS GONE INTO LIMP MODE TWICE. FIRST TIME WAS ALMOST REAR ENDED. JEEP WAS TOWED TO DEALERSHIP SAME DAY. REPAIRED ONCE ADVISED THERE WAS A MOTHER BOARD ISSUE. THE SECOND TIME DEALER UNABLE TO REPLICATE NO REPAIR MADE. TURN STARTED TO GET STUCK AROUND THE SAME TIME. TURN SIGNAL KEEPS GETTING STUCK HAS BEEN SENT TO DEALER SEVERAL TIMES ISSUE STILL NOT REPAIRED. *TR
MY 2018 JEEP COMPASS STARTED RANDOMLY OVERHEATING. WE WERE STRANDED FOR OVER 5 HOURS IN THE MIDDLE OF NOWHERE. I HAD THE ENGINE THERMOSTAT REPLACED, AS THE MECHANIC THOUGHT THAT WAS THE PROBLEM. IT SEEMED TO WORK AND WE WERE IN OUR WAY. ABOUT 2 MILES FROM OUR DESTINATION IT STARTED OVERHEATING AGAIN. THERE WAS NO STEAM, NO EXCESS SOUND FROM THE ENGINE, NO NOTHING. I TOOK THE VEHICLE INTO ANOTHER MECHANIC AND HAD A FULL DIAGNOSTIC RAN, ONLY TO COME BACK WITH NOTHING. WE ARE CURRENTLY DRIVING THROUGH THE DESERT WITH THE HEAT ON BECAUSE ANYTIME YOU TURN ON THE AC THE ENGINE STARTS TO OVERHEAT, AND IT IS NOT EVEN 80 OUTSIDE. I LOOKED IT UP IN THE SEEMS TO BE A FAIRLY COMMON PROBLEM FOR THE JEEP COMPASS. WE HAVE A LONG WAY TO GO ON OUR TRIP STILL. THIS IS EXTREMELY CONCERNING CONSIDERING THE AGE AND MILEAGE OF THE VEHICLE.
CAR HAS STALLED WHILE DRIVING. NO TRANSMISSION FLUID AND JUST BOUGHT FROM DEALER LESS THAN 600 MILES AGO. ENGINE RUNS HOT TO THE POINT VEHICLE STOPS WHILE DRIVING. ELECTRICAL SYSTEM MALFUNCTIONS AND WINDOWS GO UP AND DOWN. BURNING THROUGH COOLANT AND TRANSMISSION FLUID AS WELL AS OIL. CAR OVERHEATS UPON ANY ACCELERATION AND SHUTS OFF. ALL OCCUR WHILE IN MOTION. VEHICLE ELECTRICAL SYSTEM AND LIGHTS TOO BRIGHT AT NIGHT AND CANNOT SEE YOU BACK UP WHILE PARKED OR IN MOTION. CANNOT DIM. VEHICLE GEAR SHIFT IS ROUGH IN AND OUT OF GEAR (IN DRIVE TO PARKED). COULD NOT PARK WHEN STALLED.
WHILE DRIVING MY JEEP COMPASS, THE ENGINE WILL RANDOMLY SHUT DOWN/STALL. THE LAST INCIDENT OCCURRED WHILE CROSSING RAILROAD TRACKS. THE ENGINE SHUTS DOWN DUE TO LOW ENGINE PRESSURE AS A SAFETY FEATURE TO PREVENT DAMAGE TO THE ENGINE (INFORMATION FROM THE DEALERSHIP). HOWEVER, THE ENGINE SHUTTING DOWN/STALLING IS ACTUALLY CREATING A HAZARD. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS AND THE VEHICLE IS A 2018 (2 TIMES WHILE ON MULTI LANE HIGHWAYS AND 1 TIME WHOLE CROSSING RAILROAD TRACKS). THE DEALER SOLUTION IS THAT THE OIL NEEDS TO BE CHECKED PRIOR TO EVERY OPERATION TO ENSURE IT IS WITHIN OPERATING LEVELS WHICH IS COMPLETELY UNACCEPTABLE. THE DEALERSHIP ALSO STATED THAT BURNING 1 QUART OF OIL / 4000 MILES IS WITHIN TOLERANCE FOR THE ENGINE IN THE VEHICLE. ALSO UNACCEPTABLE. I'M JUST LUCKY I WASN'T TRANSPORTING CHILDREN IN THE VEHICLE DURING ANY OF THE INCIDENTS (PART OF MY JOB TO TRANSPORT CHILDREN USING MY PERSONAL VEHICLE). CURRENTLY JEEP PROVIDES NO REMEDY FOR THE ISSUE OTHER THAN TO CONSTANTLY CHECK THE OIL. MY CONCERN IS WHAT WILL THEIR RESPONSE BE WHEN SOMEONE STALLS ON A RAILROAD TRACK WITH AN ONCOMING TRAIN?
I LEFT MY HOUSE AND DROVE ABOUT A MILE DOWN THE ROAD. I STOPPED AT A STOP SIGN AND AS I WENT TO PROCEED ONTO AN EXTREMELY BUSY ROAD MY 2018 JEEP COMPASS COMPLETELY SHUT DOWN. IT WOULDN'T MOVE AND TOLD ME TO SHIFT GEARS THEN PRESS THE BRAKE AND START BUTTON. MULTIPLE ATTEMPTS WOULD NOT RESTART THE CAR. EVEN THOUGH I PUT IT INTO PARK, THE D ON THE SHIFTER WAS FLASHING AND A MESSAGE ON THE DASHBOARD SAID THAT IT HAD TO BE IN PARK TO START...EVEN THOUGH IT WAS IN PARK. IT TOOK BETWEEN 5-7 MINUTES TO FINALLY START RUNNING, BUT GAVE NO INDICATION OF WHAT THE ISSUE WAS, NO WARNING LIGHTS OR ANYTHING. I WAS ABLE TO DRIVE A MILE TO MY DESTINATION WITHOUT ANY ISSUE, BUT WAS MOMENTARILY IN FEAR FOR MY LIFE AS THE ENGINE SHUT DOWN WITH NO NOTICE. UPON FURTHER INVESTIGATION, I IMMEDIATELY MADE AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT CHECKED OUT.THE MAN WHO HELPED WE WHEN I GOT THERE SAID HE THOUGHT HE KNEW WHAT THE ISSUE WAS. HE SHOWED ME THAT THERE WAS HARDLY ANY OIL ON THE DIPSTICK. I REALIZE I WAS ABOUT 800 MILES PAST THE 5000 MILE OIL CHANGE, AND THEY TOLD ME THAT JEEP SAID IT WAS ACCEPTABLE TO BURN A QUART OF OIL EVERY 2000 MILES. THIS SEEMS EXCESSIVE TO ME AND EVERY MECHANIC THAT I'VE TALKED TO. I HAVE READ THAT THE ENGINE WAS DESIGNED TO SHUT OFF WHEN OIL IS LOW AND CHRYSLER CONFIRMED THAT. HOW DOES THIS PASS TESTING? THERE IS NO WARNING LIGHT AT ALL AND CHANCES ARE THAT YOU WILL DIE OR BE SERIOUSLY INJURED IF YOUR CAR JUST SHUTS OFF IN TRAFFIC. I AM GENUINELY CONCERNED FOR MY
FOUR DIFFERENT TIMES THE CAR HAS SUDDENLY SHUT DOWN WHILE DRIVING IN TRAFFIC EVERYTHING SHUT DOWN AND PARKING BRAKE CAME ON. HARD TO RESTART AND GET PARKING BRAKE OFF TO GET OUT OF THE MIDDLE OF THE ROAD AND TRAFFIC. FIRST TIME AT 11,900 MILES.. NO WARNING. OIL HAS BEEN LOW TWO OF THE TIMES WHEN TAKEN TO SERVICE CENTER BUT NO WARNING LIGHTS CAME ON. HAPPENED AGAIN AT 18,000 & 22,000 MILES CURRENTLY HAVE 23,000 MILES. *TR
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE FAILED TO EXCEED 35 MPH. THE VEHICLE WAS TOWED TO COMMONWEALTH DODGE RAM (6408 PRESTON HWY, LOUISVILLE, KY 40219 (502)785-8360), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TRANSMISSION CONTROL MODULE WAS REPLACED BUT FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,468. *BF*JB
I PURCHASED THE CAR BRAND NEW. SINCE THE BEGINNING IT WAS BURNING/LEAKING OIL AS I WAS OFTEN TOLD, BUT CAR SHOULDN'T DO THAT. YET DEALERSHIP NEITHER OTHER OIL CHANGE PLACES NEVER CHECKED MY VEHICLE FOR ADDITIONAL ISSUES. RECENTLY IT GOT VERY BAD AND I WENT TO A DIFFERENT DEALERSHIP AND THOUGHT MAYBE THERE THEY WILL CHECK. THEY DID SOME SPECIAL PROCEDURE AND FOUND THERE IS CRACKS IN THE ENGINE THAT ARE CAUSING THE OIL ISSUE AND MAY CAUSE VEHICLE SHUT DOWN AND CRASH. THEY SAID IT IS MANUFACTURER ISSUE AND IT WAS FAULTY ENGINE PUT IN. MY CAR IS JUST LITTLE OVER 1.5 YEAR OLD BUT BECAUSE I DRIVE A LOT UNFORTUNATELY WARRANTY DOESN'T COVER IT AND THERE IS SOMEHOW NO RECALL ON IT. HOW IS IT POSSIBLE THERE IS NO RECALL FOR SUCH A MAJOR ISSUE? EHHH... PLEASE FEEL FREE TO REACH OUT TO ME OR DEALERSHIP WITH ANY ADDITIONAL QUESTIONS. OR I CAN SEND DIAGNOSIS DOCUMENTS.
I OWN A MANUAL 2018 JEEP COMPASS WITH AROUND 14,000 MILES. THIS HAS HAPPENED TWICE NOW. I NOTICED, AND NOT SURE IF IT IS A COINCIDENCE OR NOT, AFTER THE CAR HAS IDLED A BIT. EACH TIME THE CAR MAKES A TERRIBLE RATTLING NOISE. THE CAR LOSES POWER, HAS NO PICK UP, GOES LIMP. IT IS A MANUAL, AND WHEN I PUT IT IN 1ST OR 2ND GEAR, IT WILL NOT GO ABOVE 2RPMS ON THE DIAL. I USUALLY SHIFT WHEN IT GETS TO 3. NO WARNING LIGHTS OF ANY KIND COME ON. I MANAGED TO GET IT NOT TO STALL ON THE HIGHWAY, BUT BOTH TIMES I HAVE NOT HAD TO STOP AT A LIGHT OR ANYTHING. BOTH TIMES I LET IT SIT OVERNIGHT, AND IT WAS FINE IN THE MORNING. AFTER THE FIRST TIME I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING. I HAVE CONTACTED CHRYSLER AND HAVE A CASE NUMBER.
THE FUEL HAND IS INACCURATE I HAD A HALF A TANK OF GAS STARTED IT AND IT RANDOMLY SAID I HAD 423 MILES TO E WHICH IT HAS NEVER SAID NOT EVEN WITH A FULL TANK OF GAS EVER SINCE THEN IT'S LIKE IT DRINKS THE GAS IT'S SUPPOSED TO BE GETTING MORE THAN 120 MILES A TANK A GAS EVERY TWO DAYS I HAVE TO PUT GAS IN IT OR THE GAS HAND IS LYING. WHEN DRIVING SOMETIMES IT FEELS LIKE SOMETHING KICKS IT IN THE REAR IT DOESN'T ALWAYS DO THAT BUT IT'S OCCASIONALLY AND I'M CONCERNED THAT MAYBE SOMETHING IS WRONG WITH THE TRANSMISSION THERE'S ONLY 46,000 MILES ON IT I'VE NEVER HAD A VEHICLE THAT AT LEAST ONCE A WEEK IT FEELS LIKE SOMETHING KICKS IT OR HITS IT IN THE REAR BEFORE IT TAKES OFF IT GETS UP TO 6 OR 7 SOMETIMES BEFORE IT WILL EVEN CHANGE GEARS WHEN I TAKE IT TO THE GARAGE THEY SAY NOTHING IS WRONG OR THEY CHANGED THE AIR FILTER.
PURCHASED 2018 JEEP COMPASS TRAILHAWK SPORT WHICH NOW AS APPROX. 28,000 MILES. AT APPROX. THE ONE-YEAR MARK OF OWNERSHIP, THE JEEP STARTED EXPERIENCING SIGNIFICANT ISSUES WITH THE AUTO START/STOP FEATURE AND BACK-UP CAMERA. WITH REGARD TO THE FIRST, THE VEHICLE WILL BE STOPPED AT A STOP SIGN, INTERSECTION, ETC. AND THE ENGINE WILL TURN OFF (AUTO START/STOP FEATURE), HOWEVER, THE ENGINE WILL NOT TURN BACK ON AT TIMES. THIS IS AN INTERMITTENT PROBLEM AND UNKNOWN WHAT IT RESOLVES TO SPECIFICALLY. ON OCCASION WHEN THIS FAULT OCCURS, THE VEHICLE WILL DISPLAY THE AUTO START/STOP LIGHT ON THE DASH WITH AN EXCLAMATION POINT NEXT TO IT. IN THE OWNER'S MANUAL IT ADVISES THE VEHICLE SHOULD BE TAKEN TO THE DEALERSHIP FOR DIAGNOSTICS. OWNER HAS TAKEN THE VEHICLE TO THE DEALERSHIP ON MULTIPLE OCCASIONS WITHOUT ANY EXPLANATION OR REMEDY. DEALERSHIPS HAVE ADVISED THEY ARE UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM AND UNABLE TO REPLICATE IT. THE BACK-UP SCREEN IS ALSO AN INTERMITTENT ISSUE. ON OCCASION IT WILL WORK WHEREAS OTHER TIMES IT WILL SIMPLY DISPLAY A BLACK/DARK SCREEN. THE TEXT "CHECK ALL SURROUNDINGS" STILL DISPLAYS ON THE BLACK SCREEN. MOST RECENTLY, HOWEVER, OWNER OBSERVED THE SCREEN SHOWING "CAMERA SYSTEM UNAVAILABLE" WITH THE BLACK SCREEN. JEEP'S WARRANTY PROVIDER/ADMINISTRATOR HAS BEEN EXTREMELY UNRESPONSIVE IN RESOLVING THE AUTO START/STOP ISSUE. IN MANY CASES, WE AREN'T EVEN RECEIVING ACKNOWLEDGEMENT OF THE VIDEOS/PICTURES WE ARE SENDING IN TO THEIR EMAIL. AS OF LATE MARC
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE OIL LEVEL WAS CHECKED. THE OIL LEVEL WAS WITHIN SAFE VEHICLE OPERATING RANGE. THE OIL LIGHT WAS RESET. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. ADDITIONALLY, THE CONTACT STATED THAT THE ESS (ENGINE STOP-START) FUNCTION WAS INOPERABLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V524000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO MEADOR DODGE CHRYSLER JEEP RAM LOCATED AT (9501 SOUTH FWY, FORT WORTH, TX 76140) AND SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT (2235 N MAIN ST, CLEBURNE, TX 76033) WHERE THE CONTACT WAS INFORMED THAT AN OIL CONSUMPTION TEST WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
CAR STALLED 4 TIMES IN THE LAST MONTH WHILE AT STOP LIGHTS. I WAS STOPPED AT LIGHT AND WHEN I WENT TO MOVE AGAIN THE CAR STALLED-ALL PANEL LIGHTS FLASHED AND CAR WOULD NOT TURN ON AGAIN. AFTER MULTIPLE ATTEMPTS THE CAR FINALLY STARTED. THIS IS JUST ANOTHER PROBLEM WITH THIS VEHICLE. IT'S ALSO BEEN IN THE SHOP MULTIPLE TIMES FOR DRIVETRAIN ISSUES. VEHICLE IS A LEMON.
I WAS DRIVING VEHICLE GOING 30 MPH AT AN INTERSECTION AND THE CAR DIED AS I WAS TURNING. LUCKY THERE WAS A LITTLE ROOM WHERE THEY WERE DOING CONSTRUCTION I WAS ABLE TO GET OUT TRAFFIC. THE PARKING BRAKE ENGAGED. I WAITED LIKE TWO MINUTES AND RELEASE THE PARKING BRAKE TO RESTART THE CAR. CAR TRIED TO TURN OVER THREE TIMES, AND WOULD NOT START. WAITED 5 MIN AND TRIED TO RESTART CAR. FINALLY CAME BACK ON. DROVE IT LESS THAN TWO MILES DOWN A CITY STREET AND IT DID IT AGAIN. THE LAST TIME I WAS ABLE TO GET IT TO RESTART, THE TRANSMISSION LIGHT REMAINED ON.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED. THE DRIVER STATED ON A SECOND OCCASION WHILE AT A STAND STILL AT A PARKING SPOT, THE VEHICLE WAS SHIFTED TO REVERSE AND FAILED TO RESPOND WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DRIVER STATED ON A THIRD OCCASION, WHEN TRYING TO SHIFT GEARS TO REVERSE, THE STEERING CEASED AND THE VEHICLE STALLED. THE DRIVER SHIFTED THE VEHICLE TO PARK WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THE ENGINE WAS RUNNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. ADDITIONALLY, INSTRUCTIONS TO DEPRESS BRAKES WAS DISPLAYED. THE CONTACT ATTEMPTED TO SHIFT INTO PARK BUT WAS UNABLE TO DO SO. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. THE CONTACT WAITED FOR SEVERAL HOURS AND THEN DROVE TO CHRYSLER DODGE JEEP OF PARAMUS LOCATED AT 315 NJ-4, PARAMUS, NJ 07652, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED MAINTENANCE SERVICE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,062.
ENGINE IS FAILING MULTIPLE OIL CONSUMPTION TESTS AT DEALERSHIP. WHEN ASKED WHAT THE NEXT STEP IS FOR A RESOLUTION WE ARE TOLD IT IS ONLY DOCUMENTED. THE VEHICLE IS BURNING 1 QUART OF OIL EVERY 1000 MILES.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT AFTER SWITCHING THE TRANSMISSION SHIFTER TO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY DROVE FORWARD OVER A CURB, HIT SEVERAL TREES, AND A PARKING POLE. DURING THE CRASH THE VEHICLE DESTROYED. THE VEHICLE WAS TOWED AWAY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
AT THE END OF FEBRUARY 2020 MY 2018 JEEP COMPASS ENGINE WOULD SEIZE, WHILE I WAS DRIVING. IT WOULD SHUT OFF, AND AUTOMATICALLY PUT ON THE PARKING BRAKE. I WOULD NO LONGER BE ABLE TO ACCELERATE, I'D LOSE POWER STEERING, AND THEN IT WOULD STRUGGLE TO RESTART. THIS OBVIOUSLY PUT ME AT HIGH RISK FOR CAUSING AN ACCIDENT OR BEING INVOLVED IN A COLLISION. BEFORE THE ENGINE SHUT DOWN, I WOULD SEE "CANNOT SHIFT WHILE VEHICLE IS IN DRIVE" ON MY DASHBOARD SCREEN. I HAD IT TOWED TO DEALERSHIP, AS I WAS RIGHTLY TERRIFIED TO DRIVE IT, AND THEY SAID IT WAS A LOOSE ELECTRICAL SHIFTING WIRE. THEY STATED THAT THEY SECURED IT AND THAT IT SHOULD BE FINE. IT HAPPENED AGAIN TWO DAYS LATER, THIS TIME WITH NO DASHBOARD SCREEN INDICATION, ONLY THE D ON MY GEAR STICK FLASHED, AND I BROUGHT IT BACK. UPON INSPECTION THE DEALERSHIP SAID THAT I WAS OUT OF OIL AND THIS WAS TRIGGERING THE ENGINE SHUT OFF. I WAS 800 MILES OVER FOR AN OIL CHANGE (THAT I HAD SCHEDULED BUT WAS UNABLE TO DRIVE TO BECAUSE OF THE CAR MALFUNCTIONING) HOWEVER MY CAR HAD GIVEN ME NO INDICATION WHATSOEVER THAT IT NEEDED OIL. I NOW MUST GO BACK TO THE DEALER IN 1000 MILES FOR AN OIL CONSUMPTION TEST. DEALERSHIP PREDICTS I MAY POSSIBLY NEED A NEW ENGINE. MY CAR ALSO JERKS WHEN I SWITCH GEARS AND AT TIMES IT STRUGGLES TO START. EVEN IF THE ENGINE IS REPLACED THERE IS NO GUARANTEE THAT THE CAR ENGINE WON'T SEIZE AGAIN IF IT IS LOW ON OIL, OR THINKS IT IS, AND I SHOULDN'T HAVE TO MANUALLY CHECK THE OIL OF A 2018 VEHICLE THAT I PURCHASED WI
I'VE BEEN GETTING THIS CAR SERVICED EVERY 2-3 MONTHS FOR THE SAME ISSUE SINCE I FIRST LEASED IT IN JULY 2018. I'VE BEEN SAYING IT'S A TRANSMISSION ISSUE, I GET IGNORED. MY CAR HAS STOPPED WORKING IN THE MIDDLE OF THE ROAD AND HIGHWAYS FOR THE ENTIRETY OF MY LEASE, IT HAPPENED AGAIN ON 3/1/2020 AND THE SERVICE DEPARTMENT FINALLY TOOK IT IN. AFTER ALMOST A WEEK OF NOT TOUCHING IT, THEY FINALLY TOOK A LOOK AT IT AND CONFIRMED THAT IT WAS THE TRANSMISSION. THEY NOW DON'T KNOW HOW LONG IT'S GOING TO TAKE TO FIX AND THEY WANT TO CHARGE ME OUT-OF-POCKET FOR A RENTAL CAR TO USE UNTIL THEY DECIDE TO FIX IT. THIS WAS A BRAND NEW VEHICLE THAT LEFT THE LOT WITH 0 MILES ON IT, I HAD TO GO THROUGH A RECALL AND COUNTLESS MOMENTS WHERE I WAS SCARED TO DRIVE IT, AND NO ONE BATTED AN EYELASH. THIS DEALERSHIP IS RUDE AND CARELESS, THEY JUST WANT TO MAKE MONEY OFF OF PEOPLE. I SHOULD NOT BE PAYING FOR A LEASED VEHICLE THAT IS CLEARLY DAMAGED. THIS LAST TIME THAT IT HAPPENED, I WAS GOING 35MPH ON A LOCAL ROAD AND THANK GOODNESS THERE WASN'T MANY DRIVERS AROUND AND NO ACCIDENTS OCCURED.
THIS HAS HAPPENED THREE TIMES IN THE LAST MONTH; (AFTER DOING SOME ONLINE INQUIRY SEE OTHER COMPLAINTS ABOUT THIS SAME THING HAPPENING): AFTER ACCELERATING, WHEN I GO TO TURN MY VEHICLE, MY VEHICLE WILL AUTOMATICALLY SHUT OFF AND MY PARKING BRAKE TURNS ON. THIS HAS HAPPENED ON MAJOR (HIGH TRAFFIC) ROADS EACH TIME AND PRESENTS A HUGE SAFETY CONCERN.
WE LEASED A 2018 JEEP COMPASS ON 02-27-2018 FROM DANBURY DODGE DEALERSHIP. WE STARTED TO HAVE PROBLEMS IN NOVEMBER 2019, ONLY GETTING 7 MILES PER GALLON, GOING FROM HEATER TO AC ON ITS OWN AND LOOSING ENTIRE DISPLAY SCREEN. TRIED TO GET INTO DEALERSHIP ON MANY OCCASIONS BUT WAS TOLD THEY HAD NO LONER SO WHEN THE DISPLAY SCREEN WAS LOST, I RENTED A CAR AND WENT FOR SERVICE AT DANBURY DODGE. WITHIN ONE HOUR THEY CALLED ME STATING THAT THE ENTIRE ENGINE HAD TO BE REPLACED. THAT IS A VERY SHORT TIME TO DETERMINE THIS, VEHICLE ONLY HAS 16,000 MILES ON IT. THE NEXT WEEK I WAS INFORMED THAT IT WAS FIXED. WHEN I DROVE IT HOME, I NOTICED A SOUND IN THE ENGINE AND A SHUTTERING THAT IT NEVER HAD. WHEN MY HUSBAND GOT HOME, HE LOOKED UNDER THE HOOD TO MAKE SURE THEY HAD PUT BACK ANTI FREEZE, WHICH THEY DID NOT, BUT ALSO FOUND THAT THEY LEFT A 3' TOOL THAT WAS LAYING ACROSS THE BATTERY! IF THIS HAD FALLEN IT WOULD HAVE HIT THE BATTERY CONNECTIONS AND CAUSED A FIRE. I AGAIN WENT DOWN TO THE DEALERSHIP WITH THIS NEW PROBLEM AND WAS TOLD THAT THE NEW ENGINE MIGHT NEED TO BE REPLACED. WE HAVE DONE RESEARCH ON THE 2018 JEEP COMPASSES AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAFETY ISSUES WITH THE ENGINES AND ELECTRICAL PROBLEMS. THESE VEHICLES ACTUALLY CAN STOP RUNNING. THIS IS A HUGE SAFETY ISSUE ON ANY ROAD, ESPECIALLY ON THE HIGHWAY. I REQUESTED FROM THE DEALERSHIP AND THE JEEP CORPORATION TO BUY BACK THIS VEHICLE DUE TO THE NOW KNOWN SAFETY ISSUES. BOTH HAVE REFUSED. I TAKE CARE OF MY GRANDC
ENGINE SHUTS OFF WHILE DRIVING. SEEMS TO HAPPEN JUST AFTER USING BRAKES FOR RED LIGHT OR STOP SIGN. WHEN I ACCELERATE AFTER STOPPING THE ENGINE SHUTS OFF SHORTLY AFTER. EXTREMELY DANGEROUS AS IT CAN HAPPEN RIGHT IN THE MIDDLE OF AN INTERSECTION AFTER STOPPING FOR A RED LIGHT!!!! JUST STARTED DOING THIS YESTERDAY, AND IT HAPPENED TWICE. BOTH TIMES ON A SIDE STREET AFTER STOPPING FOR A STOP SIGN. I AM TAKING MY COMPASS IN THIS MORNING TO THE DEALERSHIP, AS I AM TERRIFIED TO DRIVE MY JEEP :(
A COUPLE OF DAYS DURING A WEEK'S TIME THE ENGINE WILL SHUT DOWN WHILE TAKING MY DAUGHTER TO SCHOOL IN THE MORNING AS I WAS TURNING ONTO THE MAIN ROAD OUT OF MY NEIGHBORHOOD. THE ENGINE SHUT OFF, THE STEERING BECAME DIFFICULT, AND THE PARKING BRAKE ENGAGED. A COUPLE DAYS AFTER THE SECOND TIME THE OIL PRESSURE LIGHT CAME ON FOR A SECOND. I CHECK THE OIL AND IT WAS 3 QUARTS LOW. NO OTHER WARNING LIGHTS CAME ON. AFTER LOOKING FOR INFORMATION ON THE WEB I LEARNED THE ENGINE WAS LOW OR OUT OF OIL AND SHUTTING DOWN IS A SAFETY FEATURE AS IS ENGAGING THE EMERGENCY BRAKE IN TRAFFIC. I WASN'T DUE FOR AN OIL CHANGE FOR QUITE SOME TIME BASED ON JEEP'S RECOMMENDED SCHEDULE, BUT I WAS FORCED TO DO ONE SO THEY COULD VERIFY THE ISSUE. I AM CONCERNED FOR MY SAFETY, MY FAMILY'S, AS WELL AS OTHER DRIVERS AS I DO NOT KNOW WHEN THE CAR WILL SHUT IF I DON'T ACT LIKE I HAVE MY FIRST CAR FROM THE 1960'S AND HAD TO CHECK THE OIL WEEKLY.
MULTIPLE TIMES THE LOW OIL PRESSURE LIGHT FLASHES. IN A FEW INSTANCES THE CAR STALLS AND DOESN'T WANT TO START BACK UP LEAVING YOU STUCK. LUCKILY WE'VE NEVER BEEN HIT WHEN THIS HAPPENS. USUALLY HAPPENS GOING UP A HILL OR AROUND A BEND. OIL LEVEL IN CAR IS GOOD AND CHANGED EVERY 3-5000 MILES. IT DOESN'T MATTER IF THE CAR IS FULLY WARMED UP OR COLD ENGINE. DOESN'T MATTER IF GAS LEVEL IS AT A 1/4 OR 3/4 TANK. I CHECKED FOR RECALLS AND THERE WAS A RECALL FOR THIS PROBLEM IN THE PREVIOUS MODEL YEAR BUT IT SAYS IT'S NOT FOR MY VEHICLE EVEN THOUGH IT'S THE EXACT SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES WITH THE STALLING AND PROBABLY 25 TIMES THE LOW OIL PRESSURE LIGHT HAS FLICKERED ON.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE BACK UP CAMERA FAILED TO DISPLAY ANY OBJECTS BEHIND THE VEHICLE. THE CONTACT STATED THAT THE BACK OVER PREVENTION SYSTEM WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
THE FIRST TIME THIS HAPPENED I WAS ON A CITY STREET IN SEATTLE MAKING A RIGHT HAND TURN AND MY JEEP STALLED OUT. I WAS UNABLE TO MOVE IT, NO LIGHTS CAME ON WITH ANY WARNING BEFORE IT HAPPENED. ON THE SECOND TRY THE JEEP STARTED AND I WAS ABLE TO DRIVE THE 2 HOURS HOME SAFELY. THE SECOND TIME I WAS ON A SIDE ROAD HAD JUST LEFT HOME HEADING TO WORK. AGAIN, NO WARNINGS IT JUST STALLED OUT.I STARTED IT AND CONTINUED ON. TONIGHT THE LOW OIL PRESSURE LIGHT FLASHED QUICK AS I WAS GOING UP A HILL. I DECIDED TO GOOGLE WHAT WAS HAPPENING AND FOUND TONS OF POSTS WITH THE SAME ISSUE BEING CAUSED BY NO OIL. I CHECKED THE OIL AND IT WAS BONE DRY. I PURCHASED THE VEHICLE BRAND NEW 6 MONTHS AGO AND HAVE 3100 MILES ON IT. THIS IS A SAFETY ISSUE.
I GOT MY OIL CHANGED 2/24/2020. I HAVE HAD THE JEEP LESS THEN THREE MONTHS. THERE WAS ABSOLUTELY NO OIL ON THE DIPSTICK. THIS CAR BURNED THROUGH 5 QUARTS OF OILS IN 6,000 MILES.
WHILE DRIVING THE CAR ON THE MORNING OF FEBRUARY 16, 2020, MY VEHICLE ENGINE TURNED OFF WITHOUT WARNING WHILE TAKING A LEFT TURN AT APPROXIMATELY 10MPH. ONCE THE TURN WAS COMPLETE AND I PRESSED THE PEDAL TO ACCELERATE, THERE WAS NO RESPONSE. ALL ELECTRONICS WERE STILL ON, BUT THE SPEEDOMETER SHOWED 0MPH AND THE ENGINE WAS NOT RUNNING. I ROLLED TO A STOP ON THE SHOULDER AND PRESSED THE IGNITION TO TURN OF THE ELECTRICAL SYSTEMS. WHEN PRESSING THE IGNITION TO RESTART THE VEHICLE, IT STRUGGLED TO START BUT WAS SUCCESSFUL. I CONTINUED MY COMMUTE TO WORK. IT IS EASY TO UNDERSTAND THE RISK ASSOCIATED WITH A TOTAL LOSS OF ENGINE POWER WHILE DRIVING ON PUBLIC STREETS. ESPECIALLY SINCE THE POWER STEERING WAS NOT FUNCTIONING EITHER. I STILL HAVE NO INDICATION OF WHAT CAUSED THE FAILURE AND WILL CONSULT MY LOCAL JEEP DEALER.
STARTING ABOUT 4-5 MONTHS AGO, WHEN COMING TO A STOP OR TAKING OFF FROM A STOP (COULD BE A LIGHT OR STOP SIGN) THE PARKING BRAKE WOULD ACTIVATE ON ITS OWN, MAKING THE CAR STALL. SOMETIMES I CAN MAKE IT TO THE SIDE OF THE ROAD OTHER TIMES IT STOPS IN THE MIDDLE OF THE ROAD. THIS WOULD OCCUR ABOUT ONCE A MONTH RANGING FROM 5MPH TO 15MPH. STARTED AT ABOUT 34K MILES. TAKES ABOUT 5-10 MINUTES TO GET PARKING BRAKE TO GO OFF AND GET THE CAR RUNNING AGAIN. NOW JUST OVER 50K MILES IT HAS OCCURRED 3 TIMES IN THE PAST WEEK. FIRST TIME WAS TURNING LEFT AT A MAJOR INTERSECTION, PARKING BRAKE ACTIVATED MID TURN AND THE CAR STALLED, LUCKILY WAS ABLE TO ROLL TO THE OTHER SIDE AND MADE IT TO THE SHOULDER. THEN IT HAPPENED THE NEXT DAY COMING UP TO A MAJOR INTERSECTION AS I WAS SLOWING DOWN TO COME TO A STOP. PARKING BRAKE ACTIVATED, CAR STALLED, GOT A TRANSMISSION WARNING THEN A CHECK ENGINE LIGHT. I WAS STALLED AT THE LIGHT FOR APPROX. 5 MINUTES BEFORE GETTING THE PARKING BRAKE TO TURN OFF AND THE CAR TO START. IMMEDIATELY CALLED THE DEALER (CRESTVIEW FL DOGE JEEP RAM) AND WAS ADVISED TO BRING IT IN. DROPPED THE CAR OFF THAT EVENING. WAS ADVISED THE NEXT DAY MY OIL LEVEL WAS LOW AND THIS CAUSED EVERYTHING TO HAPPEN, BUT THEY COULDN'T DUPLICATE THE PARKING BRAKE ACTIVATING ON ITS OWN. ADVISED TO BRING BACK IF IT HAPPENS AGAIN. OCCURRED AGAIN DRIVING DOWN A SIDE ROAD AT ABOUT 20MPH 3 DAYS AFTER BEING AT THE DEALERSHIP. CAR IS SET TO GO BACK TO THE DEALERSHIP TOMORROW. HAVE ALSO FILED A COMPLAI
I HAVE A 2018 JEEP COMPASS WHEN I DID MY OIL CHANGE ON 1/4/2020 I TOLD THEM MY CAR HAD STOPPED ON ME WHILE I WAS GOING 25MPH ON THE ROAD AND SUDDENLY STOPPED. PER PERSON THAT SERVICE MY CAR IT WAS DUE TO AN OIL CHANGE, I ASKED IF THEY CAN STILL CHECK THE CAR OUT. AFTER A WEEK OF DOING AN OIL CHANGE THE CAR HAD THE SAME PROBLEM WHEN I TAKE IT TO THE DEALER THEY BLAME IT ON THE CAR NEEDING AN OIL CHANGE, KEEP IN MIND THAT MY NEXT OIL CHANGE IS DUE UNTIL 10,000 I CURRENTLY HAVE 8,238 MILES ON THE CAR. CHAMPION DEALER IN THE CITY OF DOWNEY CA AND CHRYSLER SEEM LIKE THEY DO NOT WANT TO HELP ME FIND OUT WHAT'S WRONG ON MY CAR. I WILL PROVIDE SCREENSHOTS OF AN EMAIL I HAVE WITH CHRYSLER. PLEASE ADVICE ME ON THIS PROBLEM AND WHAT DO YOU RECOMMEND FOR ME TO DO. THANK YOU.
AIR CONDITIONING SUDDENLY STARTS BLOWING HOT AIR. DOES NOT RESOLVE BY TURNING THE CAR OFF AND ON AGAIN. RESOLVES ON ITS OWN AFTER SEVERAL HOURS. THIS HAS HAPPENED AT LEAST 4 TIMES.
TL* THE CONTACT CALLED ON BEHALF OF HER MOTHER WHO OWNS A 2018 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS AN UNKNOWN WARNING LIGHT WAS DISPLAYED ON SEVERAL OCCASIONS. THIS WOULD OCCUR WHEN 2 QUARTS OF OIL HAD BEEN USED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC HOWEVER THE VEHICLE WAS DIAGNOSED STATED BATTERY WAS IN CHARGE MODE BUT IT WAS NOT FIXED. THE CONTACT WAS CONCERNED OF AN EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,700.*DT*JB *DT CONSUMER STATED START/STOP READY MODE DOES NOT WORK.*JB*DT*JB
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ADDING FUEL TO THE VEHICLE, THE FUEL TANK WOULD NOT ALLOW FOR MORE THAN A HALF TANK OF FUEL TO BE ADDED.. THE CONTACT STATED THAT SHORTLY AFTER, THE LOW FUEL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA CHRYSLER JEEP DODGE RAM LOCATED AT 10807 I-10, SAN ANTONIO, TX 78230, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN FUEL TANK COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 23,813.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT 50 MPH, THE OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT'S SON WAS ABLE TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO (CROTON AUTO PARK 1 MUNICIPAL PL, CROTON-ON-HUDSON, NY 10520 (914) 271-5100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V670000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 11,039. *DT*JB
THIS JEEP COMPASS HAS AUTO START STOP-WHEN STOPPED THE CAR WILL GO INTO AUTO STOP MODE. RANDOMLY, WHEN THE CAR IS STOPPED THE CAR WILL COMPLETELY LURCH AND SHUT DOWN- BRAKES WILL LOCK AND THE CAR IS INOPERABLE. THE DASH WILL SAY THAT THE EMERGENCY BRAKE HAS BEEN ENGAGED- WHEN IN FACT THE EMERGENCY BRAKE HAS NOT BEEN TOUCHED. THE CAR WILL SIT IN THE MIDDLE OF INTERSECTIONS COMPLETELY LOCKED AND SHUT DOWN FOR 5-7 MINUTES. DURING THIS TIME THERE IS NO OPTION FOR THE DRIVER- THE STEERING WHEEL WILL NOT WORK AND THE CAR IS COMPLETELY IMMOBILE. THE CAR HAS BEEN BROUGHT TO THE DEALERSHIP AT LEAST 5 TIMES IN THE PAST YEAR TO ADDRESS THIS PROBLEM. THE DEALERSHIP HAS TOLD ME ABOUT HOW THIS ENGINE USES AN EXCESSIVE AMOUNT OF OIL, AND HAVE BLAMED OIL BEING THE CAUSE OF THE PROBLEM IN MULTIPLE CASES- DESPITE FREQUENT OIL CHANGES AND THE OIL CHANGE NOTIFICATION NOT COMING UP. ON THE THIRD TIME IN THE DEALERSHIP, I WAS TOLD THAT THERE WAS A SYSTEM UPGRADE THAT NEEDED TO BE CONDUCTED. ON THE 4TH TIME I WAS TOLD AGAIN IT WAS THE OIL (STILL NO OIL LIGHT INDICATOR) THE 5TH TIME THIS PROBLEM OCCURRED (LESS THAN ONE MONTH AFTER THE 4TH INCIDENT) THE DEALERSHIP STATED THEY COULD NOT RECREATE THE PROBLEM SO THERE WAS NOTHING WRONG WITH IT AND NOTHING WE COULD DO. THIS CAR IS EXTREMELY DANGEROUS IN IT'S UNPREDICTABILITY AND THE FACT THAT IT BECOMES A STAGNANT VEHICLE IN THE MIDDLE OF TRAFFIC. I CAN NOT STRESS ENOUGH HOW UNSAFE I FEEL IN THIS CAR AND KNOWING THAT THERE ARE SO MANY FAULTY JEEP COMPASS
MY CAR ENGINE STALLS ALL OF A SUDDEN WHILE THE CAR IS IN MOTION. I NOTICED THIS ISSUE 2 TIMES IN LAST SUMMER (2019) WHEN DRIVING ON THE LOCAL/TOWN ROADS. AFTER THAT THIS DID NOT HAPPEN UNTIL 2 DAYS AGO (1/29/2020) WHILE I WAS RETURNING HOME. AND IT HAPPENED AGAIN YESTERDAY (1/30/2020) WHILE I HAD LEFT MY SCHOOL CAMPUS. I HAVE BEEN GETTING MY CAR SERVICED AT THE RECOMMENDED SERVICE INTERVALS. WHEN THE CAR STOPS RIGHT IN THE MIDDLE OF THE ROAD, THE DISPLAY ASKS ME TO SHIFT INTO P AND RESTART THE CAR. THIS IS AN EXTREME HAZARD TO THE DRIVER/PASSENGERS. I CHECKED ONLINE AND THERE ARE OTHER PEOPLE WHO TOO HAVE HAD SIMILAR ISSUES. IS NHTSA TAKING ANY ACTION AGAINST JEEP OR WOULD YOU END UP WAITING FOR FATALITIES BEFORE ANY INVESTIGATION INTO THIS PROBLEM? HERE IS AN ARTICLE THAT DESCRIBES THE PROBLEM MENTIONED BY ME. HTTPS://WWW.HELPFORLEMONCARS.COM/BLOG/2019/04/JEEP-COMPASS-PROBLEMS-WITH-STALLING-AND-SHUTTING-OFF-WHILE-DRIVING.SHTML
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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