THE ENGINE SHUTS OFF WHILE DRIVING. THIS HAPPENED ON MORE THAN ONE INSTANCE AND EACH TIME IT HAPPENED WHILE DRIVING ON A CITY STREET. THE INFORMATION IN THIS REPORT IS FOR THE MOST RECENT INCIDENT, BUT THIS WAS NOT THE FIRST TIME THIS OCCURRED.
2018 Jeep Compass complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
THE U CONNECT DISPLAY PANEL >GPS/ RADIO ETC. SHUTS DOWN BY ITSELF WHILE I'M DRIVING THE VEHICLE( IN MOTION) ,THE SCREEN GOES BLACK FOR NO APPARENT REASON, THEN RESTARTS ITSELF, ALSO WHILE I'M DRIVING AT ABOUT 35-40 MPH THE ENGINE OR MOTOR ( NOT SURE) MAKES A LOUD SOUND LIKE ITS DOWN SHIFTING ON ITS OWN, ALMOST LIKE ENGINE BRAKING?
WHILE IN MOTION THE ELECTRIC EMERGENCY BRAKE WILL INGAGE ON ITS ON CAUSE THE CAR TO SUDDENLY SLOW DOWN AND STOP, VERY DANGEROUS ESPECIALLY OF IN TRAFFIC. ANOTHER ISSUE WHILE IN MOTION AT RANDOM TIMES THE ' ENGINE' OR TRANSMISSION'? FEELS LIKE IT SLIPS? AND MAKES IT HARD FOR THE CAR TO ACCELERATE ENGINE LIGHT TURNS ON AND SAYS SERVICE ENGINE. I HAVE TO PULL OVER AND STOP THE CAR RESTART SO THE TRANSMISSION DOESN'T HEAT UP
MY 2018 JEEP COMPASS WILL STALL WHEN STOPPING OR SLOWING DOWN INCREASING MY CHANCES OF CRASHING. IT WILL TAKE MORE THAN 10 MINS TO RESTART AND IT WILL STRUGGLE TO TURN BACK ON. WE HAVE BROUGHT IT IN TWICE TO DEALERSHIP SHOP AND THEY SAY THEY FIXED IT BUT IT STILL HAS NOT BEEN FIXED.
SINCE THE MOMENT I BOUGHT IT I COMPLAINED WITH THE DEALER ABOUT VIBRATION WHILE DRIVING GETTING WORST BETWEEN 60-80 MILES PER HOUR. I BALANCED, ALIGNED, ROTATED AND AS AN ULTIMATE RESOURCE I CHANGED THE SET OF TIRES AND MOPAR NOR AUTONATION TAKE RESPONSIBILITY OR HELP SOLVE MY ISSUE THAT STILL CONTINUES SAYING THE VIBRATION IS THERE BUT THEY DONT KNOW THE REASON, AND IS GETTING WORST EVERY DAY, IT IS BECOMING DANGEROUS.
THE ENGINE USES EXCESSIVE OIL AND THE TRANSMISSION DOES NOT SHIFT PROPERLY
2018 JEEP COMPASS WITH AROUND 40,000 MILES WILL SHUT OFF AT HIGHWAY SPEEDS, NORMAL DRIVING SPEEDS 30-70 MPH, LEAVING THE POWER STEERING, ELECTRICAL, AND ENGINE DISABLED UNTIL THE CAR IS PARKED, POWER IS OFF FOR A FEW MINUTES THEN THE CAR WILL TURN BACK ON. THIS HAS HAPPENED ABOUT A DOZEN TIMES TO THIS VEHICLE IN THE LAST FEW WEEKS.
I TOOK IN MY VEHICLE ABOUT A MONTH AGO TO GET A FIX ON A SERVICE ENGINE LIGHT ISSUE. IT SEEMED TO BE A PROBLEM WHEN I HAD MY AC ON AND THE TRANSMISSION LIGHT AND SERVICE ENGINE LIGHT WOULD TURN ON. I WOULDN'T BE ABLE TO ACCELERATE AND IT WOULD MAKE A JERKING MOVEMENT WHEN I PUT MY CAR INTO DRIVE. I TOOK MY VEHICLE IN ABOUT A MONTH AGO AND THEY SAID THAT THE PROBLEM HAD BEEN FIXED. WELL TODAY I GET IN MY CAR TO DRIVE ON THE HIGHWAY IN THE DMV AND AS I'M LEAVING THE STREET I LIVE ON MY CAR STOPS WITH NO WARNING. I LET IT REST FOR A FEW MINUTES AND THEN TURN IT ON AGAIN; IT HESITATES TO TURN ON MAKING A WEIRD SOUND THEN TURNS ON ABOUT 10 SECONDS LATER. I PUT IT IN DRIVE AND IT STARTS TO DRIVE BUT THEN JERKS AND COMPLETELY STOPS. I BOUGHT THIS CAR IN THE BEGINNING OF THE YEAR AND IF I KNEW I WOULD HAVE ALL THESE ISSUES WITH IT AND BE FEARFUL THAT I COULD'VE GOTTEN INTO A CRASH OR WORSE ON THE HIGHWAY- I WOULD NOT HAVE BOUGHT IT!
HAVE HAD TWO ISSUES AND DEALERS CAN NOT FIND ANYTHING WRONG. A FEW MONTHS AFTER I HAD IT, I HAD TO HAVE IT TOWED TO SHOP , TO BE TOLD THERE IS NOTHING WRONG (NO CODES), NOW FREQUENTLY IT LOOSES POWER LIKE IT WANTS TO STALL OUT. I HAVE TO PULL OVER SHUT THE CAR OFF AND RESTART IT. AGAIN TAKEN TO SHOP TO BE TOLD THEY CAN NOT FIND ANYTHING WRONG (NO CODES). THIS HAS HAPPENED SEVERAL TIMES AND NOW THEY ARE TELLING ME BECAUSE OF RECENT EVENTS ITS BAD GAS. I HAVE A STICK SHIFT, SO YOU CAN FEEL THE POWER LOSS IN FIRST AND SWITCHING TO SECOND. SINCE I DONT WANT TO KEEP GOING, I PULL OVER AS SOON AS I CAN AND SHUT THE ENGINE OFF. AFTER A SECOND, I RESTART AND EVERYTHING RUNS FINE. AGAIN, BECAUSE ITS NOT THROWING ANY CODES, THE DEALERSHIP/SERVICE CAN FIND ANYTHING WRONG. IT DOESNT MATTER IF ITS FULL TANK OF GAS OR ALMOST EMPTY. NOTE: IF IT STALLS AS IM DRIVING THERE IS A HUGE POTENTIAL FOR AN ACCIDENT. I NEVER THOUGHT THAT BUYING A NEW CAR, I WOULD HAVE TO DEAL WITH THESE ISSUES.
CAR KEEPS STOPPING AT LIGHT AND NOT WANTING TO TURN BACK ON
TWICE MY VEHICLE HAS LOST POWER WHILE MAKING A RIGHT TURN. ELECTRICAL SYSTEMS SEIZE UP, EMERGENCY BRAKE ENGAGES WITHOUT ME SETTING IT AND UNABLE TO ROLL DOWN WINDOWS.
TODAY WHILE DRIVING ON THE HIGHWAY, MY CAR STARTED TO JERK WHICH THEN THE CHECK ENGINE LIGHT POPPED UP WITH THE TRANSMISSION LIGHT SAYING IT NEEDED TO BE SERVICED. ONCE THAT APPEARED IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY MY CAR FAILED TO ACCELERATE. IT STALLED ON ME IN THE MIDDLE OF THE HIGHWAY WHERE EVERYONE IS DRIVING 65 MPH AND IT GAVE ME NO TIME TO MOVE OVER TO THE SIDE OF THE ROAD. I IMMEDIATELY TURNED MY EMERGENCY LIGHTS ON. ONCE THE CAR CAME TO A COMPLETE STOP IT JERKED AND THE POWER ON THE CAR WENT OFF, SO IT PUT IT ON EMERGENCY BRAKES AND SAID TO STEP ON BRAKE AND PUSH START. I TURNED THE CAR COMPLETELY OFF AND TURNED IT BACK ON, SO I BEGAN TO DRIVE AGAIN WITH CAUTION BUT THE CHECK ENGINE LIGHT WAS STILL THERE. I DROVE FOR A MILE AND THE TRANSMISSION LIGHT MESSAGE POPPED UP AGAIN, WHICH THEN CAUSE MY VEHICLE TO JERK AND STALL AGAIN IN THE MIDDLE OF DRIVING. IT PUT IT ON EMERGENCY BRAKE BUT THIS TIME I WAS ABLE TO MOVE TO THE SIDE OF THE ROAD. I LET THE CAR COOL DOWN SO I TURNED IT COMPLETELY OFF AGAIN. THIS IS NOT THE FIRST THIS HAS HAPPENED. ITS VERY DANGEROUS AND UNACCEPTABLE. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THE MECHANICS HAVE NO IDEA WHAT IT IS. I NEED TO GET THIS FIXED BECAUSE ITS NOT SAFE FOR ME OR OTHERS DRIVING AROUND ME. I DO NOT FEEL SAFE IN THIS CAR BECAUSE RANDOM THINGS APPEAR AND CAUSE THE CAR TO FAIL WHILE IN DRIVING. THERE WAS NO MESSAGE OR WARNING ABOUT ANYTHING.
WITHOUT ANY WARNINGS, I WAS GETTING READY TO LEAVE FOR THE DAY AND MY CAR WOULD NOT START. THE CAR ATTEMPTS TO TURN ON BUT IT WON'T TURN OVER. I THOUGHT IT WAS THE BATTERY BUT IT'S NOT. MY CAR WAS PARKED WHEN THIS EVENT OCCURRED,
CAR STALLS AFTER STOPPING AND WILL NOT RESTART AS IF ITS NOT GETTING GAS. THE OIL PRESSURE GAUGE WILL NOT REGISTER. THE CAR HAS ALSO SHUT OFF WHILE DRIVING SLOWLY (LESS THAN 10MPH) AND ACTS THE SAME WAY.
THE JEEP SAT FOR FOUR TO FIVE WEEKS DURING THE COVID-19 SHUT DOWN. IN APRIL WE STARTED TO DRIVE THE VEHICLE WITH ONLY 10,870 MILES ON IT AND DISCOVERED SERIOUS PULSATING WHEN BRAKING IN THE STEERING WHEEL AND DANGEROUS VIBRATION IN THE BRAKING ALTOGETHER. LIVONIA CHRYSLER JEEP SERVICE PERSON DROVE THE JEEP AND DETERMINED WARPED ROTORS.WOULD NOT REPAIR UNDER WARRANTY. CAR SITS MONTH AFTER MONTH UNABLE TO DRIVE WHILE PAYING LEASE PAYMENTS ON THE CAR.TOOK THE CAR TO SNETHCAMP TODAY 10-12-20 FOR AN APPOINTMENT SET UP BY KRIS IN JEEP CUSTOMER CARE. DEALERSHIP WILL NOT LOOK AT THE JEEP UNLESS I AGREE TO A $65.00 INSPECTION FEE. I REFUSE TO PAY ANYTHING FOR A DEFECTIVE LEASE VEHICLE REPAIR. THE JEEP IS STILL AT THE DEALERSHIP AND SO FAR NO RESOLUTION THROUGH CUSTOMER CARE AT FCA HAS OCCURRED. NO ISSUES WITH THE BRAKES OCCURRED BEFORE THE VEHICLE SAT FOR APPROX. 4 WEEKS. WHY IN THE WORLD WOULD WARPED ROTORS DUE TO NON USE OF THE VEHICLE BE THE RESPONSIBILITY OF THE PERSON LEASING THE VEHICLE WITH ONLY 10,870 MILE ON IT?SO FAR I HAVE MADE 7 PAYMENTS AND INSURANCE COSTS PER MONTH ON A VEHICLE FOR 7 MONTHS THAT CANNOT BE DRIVEN DUE TO INFERIOR MANUFACTURER PARTS. HELP!!!!
2018 JEEP COMPASS STALLS IN THE MIDDLE OF BUSY HIGHWAYS. EXTREMELY UNSAFE. JEEP SAYS ENGINE BURNS OIL TOO FAST. MANY TIMES THERE IS NOT EVEN A WARNING LIGHT. HAS HAPPENED SINCE I BOUGHT THE CAR. HAPPENS EVERY 1000-2000 MILES. JEEP SAID IT'S A SAFETY FEATURE AND TO JUST ADD OIL. THAT DID NOT FIX THE PROBLEM AND IS NOT A SOLUTION TO THIS DANGEROUS ENGINE THAT MANY OTHER PEOPLE ARE EXPERIENCING. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS KILLED.
CAR STRUGGLES TO START, CAR GAS PEDAL ACTS LIKE IT REVS FORWARD AS IF IM PUSHING THE GAS, CAR HAS GONE THROUGH 2 BATTEIRS AND DOES NOT TURN ON. IT IS CURRENTLY IN THE SHOP THIS HAS HAPPENED PLENTY OF TIMES. BACK UP CAMERA SOMETIMES DOES NOT TURN ON, AND AUTOMATIC STOP SHUTS DOWN.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 25 MPH AND APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP, THE PASSENGER'S SIDE FRONT CONTROL ARM DETACHED. THE VEHICLE WAS TOWED TO ARRIGO CHRYSLER DODGE JEEP RAM SAWGRASS (5901 MADISON AVE, TAMARAC, FL 33321) AND THE CONTACT WAS INFORMED THAT THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.*DT*DT*JB
THE SYSTEM THAT AUTOMATICALLY TURNS OFF THE CAR AT STOPS WORKS INTERMITTENTLY. MOSTLY DOES NOT WORK. MY DISPLAY FOR THE RADIO AND APPS AND SO FORTH DOES NOT WORK AT TIMES AND GOES ALL BLACK. I HAD IT TAKEN IN AND THEY SAID THERE WAS A BATTERY THAT SUPPLIES POWER AND THEY REPLACED IT. IT HAS ONLY BEEN A FEW WEEKS LATER AND IT IS DOING THE SAME THING AGAIN. I TOLD THE SERVICE CENTER IT WAS NOT FIXED AND HAVE STILL NOT HEARD BACK FROM THEM. THEY SAY THIS IS A COMMON ISSUE WITH IT. WHEN THE SCREEN GOES BLACK I CANNOT MAKE ANY ADJUSTMENTS TO RADIO, MAPS, AIR FOR HEAT AND COOL AND THE BACK UP CAMERA IS UNAVAILABLE. IS THIS A COMMON ISSUE AND IF SO WHY? IS THERE A FIX FOR THIS?
WHEN DRIVING 30 MPH MY E-BRAKE ENGAGED BY ITSELF CAUSING BRAKE TO LOCK UP AND JEEP TO TURN OFF. JEEP MECHANIC CANNOT FIND CODE OR ANYTHING WRONG WITH IT!
WHILE DRIVING, ENTERTAINMENT DISPLAY CUTS OUT WITHOUT ANY INPUT BY USER. USUALLY ENDS UP COMING BACK ON MINUTES LATER. WHILE VEHICLE IS OFF AND STATIONARY, CAR DOES NOT REGISTER LOCK BUTTON BEING PRESSED ON INSIDE OF THE VEHICLE OR FROM THE KEY FOB. IF IT DOES, THERE IS ALWAYS ONE DOOR THAT STAYS UNLOCKED.
THE PASSENGER SIDE STRUT HAS ALREADY BROKEN, THE VEHICLE IS UNDER 20,000 MILES. ALSO THE VEHICLE HAS ALREADY HAD MULTIPLE REPAIRS UNDER WARRANTY FOR FAULTY BACKUP CAMERA AND COMPUTER IN THE CAR. WHEN OPERATING THE VEHICLE, EVEN ON SMOOTHLY PAVED ROADS, THE STRUT RATTLED AND MAKES NOISE. THE CAR HAS NOT EVEN HAD ITS FIRST INSPECTION YET AND THERE IS A POSSIBILITY THAT IT MAY NOT PASS WITH THIS ISSUE. THE STRUT GETS WORSE OVER TIME.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY DRAINED, THE TIRES LOCKED UP, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER DODGE JEEP RAM (970 E INTERSTATE 30, ROCKWALL, TX 75087, (469) 698-2100) AND DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS UNABLE TO IDENTIFY THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT THE COMPUTER INDEPENDENTLY TURNED OFF AND RESET ITSELF. THE GEAR SHIFTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE SHUTOFF WHILE DRIVING WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO JASON LEWIS CHRYSLER DODGE JEEP RAM LOCATED AT 120 AUTO LN, SPARTA, TN 38583 HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS TAKEN TO EAST TENNESSEE DODGE CHRYSLER JEEP RAM LOCATED AT 2774 N. MAIN ST, CROSSVILLE, TN 38555, WHERE IT WAS STATED THAT THERE WERE MANY UNSPECIFIED FAILURES WITH THE VEHICLE. THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE KEPT FOR OVER A MONTH FOR COMPREHENSIVE DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED THAT THE CONTACT LEAVE THE VEHICLE WITH THE DEALER AND REQUEST A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.
MY VEHICLE SOUNDS LIKE IT'S DOWN SHIFTING WHEN DRIVING BETWEEN 40 & 50 MILES AND IT HAS CUT OFF ON ME SEVERAL TIMES WHEN TUNING THE CORNERS AND SOMETHING ALWAYS SOUNDS LIKE IT'S RATTLING. I'VE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP AND BECAUSE NO CODES POP UP THEY WANT TO CHARGE ME TO INSPECT IT. I'VE COMPLAINED ABOUT THESE ISSUES SINCE I'VE PURCHASED IT. THERE HAVE BEEN TIMES WHEN ALL OF MY FUNCTIONS LIGHT UP OR IT TELLS ME MY KEY IS NOT IN THE VEHICLE WHEN IT'S IN PLAIN SITE. THIS HAPPENS WHEN I'M DRIVING ON THE STREET OR FREEWAY.
CAR STALLS OUT AND CHECK ENGINE LIGHT COMES ON. WAS STOPPED AT A RED LIGHT AND WHEN TURNED GREEN THE CAR WOULD NOT MOVE WHEN GAS PEDAL WAS PRESSED.
I'M CURRENTLY EXPERIENCING PROBLEMS WITH A 2018 JEEP COMPASS IT SEEMS TO BE GOING THROUGH A LOT OF OIL AND I KEEP GETTING AN INDICATOR SAYING ON THE SCREEN LOW OIL PRESSURE UNTIL I PUT OIL IN IT GOES AWAY ABOUT 2,000 MILES LATER COMES BACK ON AGAIN
A YEAR AGO THE PASSENGER SIDE LOWER CONTROL ARM STABILIZER LINK WAS BAD AND THERE WAS A RECALL ON IT SO I GOT IT REPLACED IS FINE A YEAR LATER I HAVE TO HAVE IT REPLACED AGAIN BECAUSE IT'S MAKING ALL KINDS OF NOISE
VEHICLE HAS RANDOMLY SHUTS DOWN WHILE DRIVING STREET OR HIGHWAY. SERVICE TRANSMISSION LIGHT COMES ON WHILE DRIVING AND CAR DECELERATES WHICH IS EXTREMELY DANGEROUS AT HIGHWAY SPEEDS. BACK UP CAMERA INSTRUMENT PANEL INTERMITTENTLY DOES NOT WORK. I AM SURE THERE IS MORE BUT AT THIS TIME THIS IS ALL I CAN THINK ABOUT AS MY DAUGHTER, SON-IN-LAW AND GRANDBABIES ARE STUCK ON THE SIDE OF THE ROAD 250 MILES FROM HOME. MOST RECENT OCCURRENCE TODAY WITH TRANSMISSION LIGHT.
WHEN DRIVING DOWN THE ROAD IF I MAKE A COMPLETE STOP THE AUTOSTP ENGAGES WILL NOT DISENGAGE UNTIL JEEP IS IN PARK AND TURNED OFF AND ON. THE EMERGENCY BRAKE WILL ALSO RANDOMLY ENGAGE. CAUSE ME NOT TO BE ABLE TO MOVE. ALSO HAVE HAD TIMES WERE THE BRAKE PEDAL IS STIFF AND CANT START THE JEEP.
WHEN THE VEHICLE IS PARKED AFTER BEING IN MOTION, I OFTEN GET AN ERROR MESSAGE FOR THE TRANSMISSION FOLLOWED BY A CHECK ENGINE LIGHT. WHEN THIS HAPPENS, THE VEHICLE HAS A HARD TIME SHIFTING. BY THIS, I MEAN THAT WHENEVER I SHIFT INTO ANOTHER GEAR THE VEHICLE STALLS THEN HAS AN ABRUPT SHIFT THAT MOVES THE ENTIRE VEHICLE. IF THE VEHICLE IS NOT TURNED OFF FOR A MINIMUM OF 30MINUTES, THE VEHICLE WILL NOT EXCEEDS SPEEDS OF 35 MPH. THE VEHICLE ALSO CONTINUES TO MAKE A NOISE THAT SOUNDS LIKE IT IS BEING FORCED INTO MOTION.
THE CAR STALLS AT TURNS AND SAYS "LOW OIL PRESSURE" JUST BOUGHT THIS CAR JUL 03 2020.
I BELIEVED I HAD LOCKED MY DOORS ON 2 OCCASIONS USING MY ELECTRONIC KEY FOB. THE CAR BEEPED AND LIGHTS FLASHED INDICATING THAT THE DOORS WERE LOCKED. TWICE AFTER THINKING DOORS WERE LOCKED I WAS ROBBED OF APPROXIMATELY 55.00 HIDDEN IN MY GLOVE BOX AND CENTER CONSOLE. AFTER 2ND TIME, UPON INVESTIGATION OF THE LOCKING PROCEDURE I WAS ABLE TO DETERMINE THAT ALL DOORS EXCEPT DRIVER'S WOULD LOCK BUT NOT DRIVER'S EVEN THOUGH UPON WALKING AWAY THE INDICATORS SHOWED THAT ALL DOORS HAD LOCKED. EVEN WHEN IN CAR HITTING THE LOCK BUTTON ON INSIDE OF DOOR LOCKED ALL DOORS BUT DRIVER'S. I HAD TO USE KEY ON OUTSIDE TO FINALLY LOCK DOOR AND MANUALLY MOVE BUTTON ON INSIDE OF DOOR TO GET IT TO LOCK. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE BELIEVING VEHICLE IS LOCKED WHEN IN FACT IT IS NOT ALLOWS FOR ASSAULT OR CAR JACKING OF ME WHILE STOPPED. IT HAS ALREADY COST ME MONEY AND TIME AND IT MAKES THE DOOR UNSAFE IF EVER HIT ON THE SIDE WHERE THAT DOOR IS LOCATED BECAUSE OF LESS STRENGTH IN THE DOOR. CAR UNDER WARRANTY BUT UPON FIXING IT DEALER STATES THAT WINDOW MOTOR FOR THAT DOOR ALSO NEEDS ATTENTION BUT NO PARTS AVAILABLE AT THIS TIME. I WILL BE LEAVING ON A 500 MI. TRIP TOMORROW WITHOUT THE ABILITY TO LOWER MY WINDOW ANOTHER POSSIBLE SAFETY ISSUE.
THIS VEHICLE HAS A KNOWN OIL CONSUMPTION PROBLEM YET CHRYSLER WILL NOT RECALL OR REPAIR IT. THERE IS NO WARNING LIGHT FOR LOW OIL AND THE CAR WILL JUST SUDDENLY LOOSE POWER. DEALERSHIP STATES YOU HAVE TO BRING IN YOUR CAR EVERY 1000 MILES FOR AN OIL CONSUMPTION TEST. PROBLEM STARTED WITHIN 6 MONTHS OF LEASING VEHICLE WITH LESS THAN 5000 MILES ON IT. PROBLEM HAS BEEN ONGOING EVERY FEW MONTHS DESPITE GETTING REGULAR OIL CHANGES. IT HAS HAPPENED WHEN DRIVING VEHICLE (SUDDEN LOSS OF POWER) OR WHEN STARTING UP CAR AFTER BEING PARKED. HAS BEEN SERVICED AT LEAST 6 TIMES IN LESS THAN 2 YEARS.
I BOUGHT A 2018 JEEP COMPASS IN 2019 IT HAD ABOUT 10 THOUSAND MILES ON IT. 4 MONTHS LATER I'M HEADING TO WORK AND CAR STALLS OUT. I STARTED BACK UP AND MADE IT TO MY LOCAL GARAGE THEY CHECKED THE OIL AND THERE WAS NOT A DROP OF OIL IN IT. THEY SAID IT WAS THERE FAULT THEY NEVER PUT OIL IN WHEN I PURCHASED. 4 MONTHS LATER COMPLETELY OUT OF OIL AGAIN. AND HERE WE ARE TODAY 2 MONTHS AFTER THE LAST SERVICE CALL MY IS GOING THREW ALMOST AN ENTIRE TANK OF OIL EVERY 2 MONTHS. AND MY LOCAL DEALERSHIP WHERE I PURCHASED THE CAR KEEPS MAKING ME DO OIL CONSUMPTION TEST...AND MY CAR HAS COMPLETELY RAN OUT OF OIL 3 TIMES AND I HAVE HAD 2000 MILES MORE TO GO BEFORE I NEEDED AN OIL CHANGE. I ACTUALLY RUN OUT OF OIL IN MY WAY BEFORE I NEED AN OIL CHANGE. I HAVE COMPLAINED TO THE JEEP CORPORATION SEVERAL TIMES IN THE LAST YEAR AND THEY WILL DO NOTHING TO FIX.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE GEAR SHIFTER FAILED TO SHIFT TO THE DESIRED GEAR. THE ENGINE ICON ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED THE LARRY H. MILLER CHRYSLER JEEP DODGE RAM RIVERDALE DEALER LOCATED AT 1481 W. RIVERDALE RD, RIVERDALE, UT 84405, AND WAS NOT GIVEN A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *BF THE CONSUMER HAS STATED THE PROBLEM HAS OCCURRED MORE THAN ONCE. *AS
STOP/START NOT AVAILABLE, BACKUP CAMERA GOES OUT OR DOES NOT WORK, ENGINE IS SUPER HOT HIGH HEAT, CHECK TRANSMISSION LIGH, CHECK ENGINE LIGHT, AMBER STOP START LIGHT,PUTTING IN REVERSE AND CAR WILL DIE OUT OR HESITATE, ONLY 14,000 MILES 2 YEARS OLD ALL THESE SYMPTONS CAME ON THIS WEEK. TRULY FRUSTRATING 2 YEAR OLD CAR AND ITS REDICULOUS HOW BAD THIS IS. I WILL NEVER BUY THIS COMPASS OR JEEP AGAIN.
CAR WILL INTERMITTENTLY CUT OFF WHILE DRIVING CAUSING YOU TO HAVE TO PUT IN PARK, TURN OFF AND THEN RESTART CAR. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. TODAY 8.12 I WAS MAKING A LEFT HAND TURN AND IN THE MIDST OF THE TURN THE CAR CUT OFF WHICH AUTOMATICLLY ENGAGED THE PARKING BREAK. I HAD TO DISENGAGE THE BREAK, PUSH CAR TO MEDIUM TO AVOID ONCOMING TRAFFIC, PUT IN PARK AND CYCLE THE CAR OFF. I WAS ABLE TO IMMEDIATELY RESTART THE CAR BUT THE ENTIRE PROCESS TAKES A FEW MINUTES.
MY TRACTION CONTROL MAKES A LOUD NOISE, AFTER HAVING IT BACK TO THE GARAGE 3 TIMES I HAVE BEEN GIVEN 3 CHOICES. 1 LISTEN TO THE NOISE, TURN UP MY RADIO OR 3 TURN OFF THE TRACTION CONTROL. JEEP HAS NO ANSWER OR FIX FOR THE NOISE. I FIND IT TROUBLING THAT THEY WOULD SUGGEST TURNING UP THE RADIO WHICH TO ME CAUSES A SAFETY ISSUE OR TO TURN OFF THE TRACTION CONTROL WHICH SEEMS TO ME WAS PUT ON THERE AS A SAFETY FEATURE. THIS HAS BEEN AN ONGOING PROBLEM SINCE I HAVE OWNED THIS VEHICLE.
BATTERY DIED AND REQUIRES JUMP STARTING EVERY TIME I TURN THE VEHICLE OFF. IT TOOK AN HOUR TO START MY VEHICLE TODAY. IT IS BELIEVED TO BE A VOLTAGE REGULATOR ISSUE JUST LIKE OTHER MODELS OF THIS VEHICLE BUT MY VIN SAYS IT ISN'T ELIGIBLE FOR THE RECALL.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING TO A STOP, AT APPROXIMATELY 5 MPH THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-2560) WHO INFORMED THE CONTACT THAT THE MAIN BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
THE ENGINE BURNS AN EXCESSIVE AMOUNT OF OIL AND THEN STALLS WHILE RUNNING - THIS IS A HUGE SAFETY ISSUE. THE FIRST TIME THIS HAPPENED NO OIL LIGHT CAME ON AND IT ONLY FLASHED A FEW TIMES ON THE SECOND INSTANCE. ONLY 43000 MILES ON THE ENGINE AN STILL UNDER WARRANTY BUT JEEP IS REFUSING TO ADDRESS THIS ISSUE. ONLY 3000 MILES SINCE LAST OIL CHANGE AND HAD TO BRING TO DEALERSHIP BECAUSE OF STALLING AND WAS TOLD IT NEEDED OIL (3+ QUARTS). THIS IS A KNOW ISSUE TO JEEP AND THEY ARE PUTTING PEOPLE'S LIVES AT RISK. JEEP IS CLAIMING THAT THIS IS NORMAL. THEY REFUSE TO ADDRESS BECAUSE THE ISSUE IS BIG AND THEY REFUSE TO PAY TO FIX THIS. THIS HAPPENED TO MY DAUGHTER SEVERAL TIMES WHEN DRIVING. THE DEALER SAID IT IS A KNOW ISSUE AND JEEP IS SAYING NOT COVERED UNDER WARRANTY. THEY CHARGED US $185 TODAY AND SAID WE NEED TO CHECK OIL AT EVER FILL UP.
ON THE WAY HOME MY REAR VIEW CAMERA STOPPED WORKING. I COULDN'T FIX AND THE REASON IS UNKNOWN ON HOW IT STOPPED. IT ONLY SHOWS A BLACK SCREEN.
ISSUE IS WHAT SEEMS TO BE WITH THE FRONT SUSPENSION AND IT'S ALIGNMENT. I'M PRETTY SURE THERE'S NOT ANYTHING BROKEN, IN FACT I'M ACTUALLY BAFFLED UNLESS IT IS A POSSIBLE 'CAMBER' ISSUE/SETTING. MORE SPECIFIC: NEGATIVE CAMBER, CAUSING BOTH TIRES TO BALD ON THE INSIDE, EVENLY IF THAT MAKES SENSE. (BUT I'M NOT GOING TO ACT LIKE I KNOW MY STUFF, CAUSE IT'S NOT MY PROFESSION) SEE ATTACHED BELOW...ALSO SPOKE WITH SERVICE SUPERVISOR MENTIONED (OVER PHONE), HE SAYS A POTENTIAL TOE OUT, IN WHICH IS ALSO ON ATTACHED SHEET. IF NEEDED I COULD SEND THE PHOTOS OF THE TIRES WEAR PATTERN. CAR MILEAGE (43K) VEHICLE DOES NOT PULL, VEHICLE WAS NOT IN MOTION, & WE'VE ONLY HAD THE VEHICLE A LITTLE OVER A YEAR. READ ABOUT OTHER RECALLS OF SAME MAKE/YEAR THUS REASON BEHIND COMPLAINT. THERE IN THE ATTACHMENT, LOOKS A LITTLE OVER-EMPHASIZED, HOWEVER, ISSUE IS THIS BAD.
ENCENDIDO REPENTINO DE LUZ STOP, LUZ SERVICIO AL MOTOR, RADIO SE APAGA. ESTO OCURRE MAYORMENTE CUANDO VEHCULO EST MOVIMIENTO, CARRETERA DE CIUDAD, LNEA RECTA.
WAS DRIVING ON THE HIGHWAY 65 MILES AN HOUR CAR COMPLETELY SHUT DOWN EMERGENCY BRAKE WAS ENGAGED. MESSAGE POPPED UP ON DASH STATED TO SHIFT CAR IN TO PARK AND RESTART. I WENT FROM 65 MILES AN HOUR TO THE SIDE OF THE ROAD IN THE MATTER OF SECONDS A SEMI ALMOST CRASHING INTO ME. PULLED OVER RESTARTED THE CAR, STARTED DRIVING TO THE DEALERSHIP WHEN IT HAPPENED TO ME AGAIN ON THE WAY. LEFT CAR AT DEALERSHIP WAS TOLD THE NEXT DAY I NEEDED TO PURCHASE AN OIL CHANGE. DEALERSHIP SAID THERE WAS NO OIL ON THE DIPSTICK AND NO OTHER PROBLEMS WERE FOUND. I AM 1000 MILES AWAY FROM AN OIL CHANGE. THE DEALERSHIP SAID THAT THESE CARS CONSUME OIL EXCESSIVE AMOUNTS THAT MEANS 5 QUARTS OF OIL HAS BEEN CONSUMED IN BETWEEN MY OIL CHANGES. I DO NOT TRUST DRIVING THIS CAR MYSELF OR WITH MY FAMILY. I HAD NO INDICATION OR WARNING THAT OIL LEVELS WERE EVEN LOW. WANT ME TO GET AN OIL CHANGE AND DO A 500 MILE CHECK FOR 3000 MILES I DO NOT TRUST DRIVING THIS CAR FOR EVEN 5 MILES. JEEP NOR DEALERSHIP WILL NOT DO ANYTHING ELSE UNTIL HE CONSUMPTION TEST IS COMPLETE. I HAVE ALSO READ OTHER COMPLAINTS STATING THEY ARE GETTING REPLACEMENT ENGINES PUT IN AND THEY ARE THE SAME ENGINES WITH NO PROBLEMS FIXED.
INITIALLY SERVICE TRANSMISSION MESSAGE, APPEARS ON THE CAR WHEN IT WAS TURN WITHOUT MOVING FOR MORE THAN 10 MINUTES, AFTER THAT IF THERE WAS AN INTENTION OF CHANGING THE GEAR OF THE CAR (DRIVE OR REVERSE) THE COMPLETE CARS MOVE LIKE A MAYOR PART WAS BROKEN. AFTER TURNING ON THE CAR AND TURNING OFF THE CAR 2 TIMES THE MESSAGE DISAPPEAR AND THE CAR CAN START MOVING FREELY. THE CAR WAS TAKEN TO SERVICE AND THE DEALER SERVICE EXPLAIN THAT IT WAS AN INCORRECT PLUG. WEEKS LATER THE EVENT WAS REPEATED BUT NOW RUNNING AT A SPEED OF 60 MILES PER HOUR. WHEN THE MESSAGE APPEARS WHILE RUNNING THE CAR INSTANTLY REDUCE THE SPEED, WHICH IS VERY DANGER AT THIS SPEED, AND WHEN PRESSING THE ACCELERATOR THE ENGINE DOES NOT RESPOND AND CAN NOT EXCEED 30 MILES PER HOUR. THIS HAS HAPPENED MULTIPLES TIMES, AND IT HAS BEEN 'CORRECTED' IN DIFFERENT WAYS BY THE DEALERSHIP, CHANGING BATTERY AND CORRECTING MISPLACED CABLES, NOW IT HAPPENS EVERY DAY. IT IS IMPORTANT TO STATE THAT I WAS ABLE OF CHANGING THE CAR AT THE DEALERSHIP BUT THE SAME ERROR HAPPENS ON THE NEW CAR.
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. THE CONTACT STATED WHILE ON A HILL WITH THE ENGINE IDLING ON SEVERAL OCCASIONS, THE VEHICLE AUTO SHUT-OFF FEATURE ENGAGED AND THE VEHICLE SHUTDOWN HOWEVER RESTARTED AFTER SEVERAL MINUTES. THE CONTACT STATED THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO HILLVIEW MOTORS (5309 US-30 E, GREENSBURG, PA 15601, (724) 858-4809) WHERE A OIL CONSUMPTION TEST WAS PERFORMED AND THE CONTACT WAS INFORMED THE VEHICLE PERFORMED AS DESIGNED. ADDITIONALLY, OIL WAS ADDED TO VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 6,000.
THE ENGINE QUITS RUNNING AND WILL NOT RESTART. THIS HAPPENED ON A BUSY CITY ROAD.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2018 Jeep Compass → · Every Compass year → · How the figures are calculated →