Page 6 of 6 · complaints 251–293 of 293

2016 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Oct 25, 201823,000 milesMI

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ALSO, ON SEVERAL OCCASIONS, IT TOOK MULTIPLE ATTEMPTS TO START THE ENGINE. ON ANOTHER OCCASION, WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE SUDDENLY STALLED AND WAS REAR ENDED BY ANOTHER VEHICLE. THE DRIVER SUFFERED NECK AND BACK INJURIES AND THE FRONT AND REAR PASSENGERS SUFFERED NECK INJURIES. THERE WAS NO MEDICAL ATTENTION RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (RAY LAETHEM CHRYSLER DODGE JEEP RAM, 18001 MACK AVE, DETROIT, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 23,000. *DT CONSUMER STATED VEHICLE IS WAITING TO BE REPAIRED.*JB

Suspension › Rear
Filed Oct 23, 201855,000 milesNC

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE WAS PRESENT AROUND THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE SUSPENSION BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LOCAL DEALER (LEITH CHRYSLER JEEP, LOCATED AT 11049 US HWY 15 501, ABERDEEN, NC) WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Engine
Filed Oct 15, 201864,485 milesTX

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 75 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE COMPARTMENT. THE NOISE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,485.

Engine
Filed Oct 12, 201850,000 milesNJ

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753, 888-819-3758) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Structure › Body
Filed Oct 9, 201814,000 milesNY

JEEP REPEATEDLY LEAKS FROM DOME LIGHT AFTER IT RAINS. MY MAP LIGHT IS FILLED WITH WATER WHEN IT RAINS.I HAD PUDDLES OF WATER IN FRONT AND REAR PASSENGER FOOT AREA. THE CAR SMELLS REALLY BAD.MY JEEP COMPASS STOPPED IN THE MIDDLE OF THE ROAD JUST A MONTH AFTER I BOUGHT IT.

Engine
Filed Oct 8, 201845,800 milesTX

OWNS A 2016 JEEP COMPASS. AS OF 10/07, THE ENGINE STALLED WHILE ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 30 MIN. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN AND WAS CHECKED UPON PARKING. THE FOLLOWING MORNING (10/08) VEHICLE STALLED UPON ATTEMPTING TO START AFTER BEING DRIVEN FOR APPROX 10-15 MIN. THE CHECK ENGINE INDICATOR WAS STILL ILLUMINATED. WAS ABLE TO DRIVE CAR TO WORK AND CHECKED SEVERAL TIMES TO SEE IF CAR WOULD STALL UPON STARTING. NO ISSUES AND CHECK ENGINE INDICATOR DISAPPEARED. CONTACTED RECALL/CHRYSLER DEPT, REFERRED TO NEAREST DEALERSHIP IN WHICH I WAS ADVISED THAT MY VIN WAS NOT ASSOCIATED WITH THE CURRENT RECALL & NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE IS ONLY APPROXIMATELY 45,800. I AM AFRAID OF THE VEHICLE STALLING WHILE DRIVING AND/OR CAUSING A CRASH WITH CHILD IN THE CAR.

Engine
Filed Sep 5, 201853,675 milesCA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT EXCEED 60 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED MULTIPLE TIMES AT VARIOUS SPEEDS. THE DEALER (CHAMPION CHRYSLER JEEP DODGE, 9655 FIRESTONE BLVD, DOWNEY, CA 90241) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,675. *TT CONSUMER STATED ENGINE STALLED AT 60 MPH. CHECK ENGINE DID NOT COME ON.UPDATED 11/26/18*JB

Engine
Filed Aug 8, 201852,183 milesMD

2016 JEEP COMPASS RECALL - THE POWER AND ENGINE LIGHT COMES ON AND THE CAR LOSES POWER. I HAVE TO CUT IT OFF AND RESTART. THE ENGINE LIGHT STAYS ON FOR A WHILE AND AFTER A COUPLE OF ENGINE STARTS, THE LIGHTS GO OFF. WHEN IT LOSES POWER, PUSHING ON THE GAS, THE CAR DOESN'T GET ANY POWER TO MOVE FORWARD. IT'S ONLY COASTING ALONG. THIS HAS HAPPENED ON THE HIGHWAY AND IN THE CITY. IT DOESN'T MATTER WHAT SPEED I AM GOING. VERY SCARY, I HAVE TO PULL OVER ON THE HIGHWAY TO TURN OFF THE IGNITION AND TURN IT BACK ON TO CONTINUE. I'M AFRAID EVENTUALLY IT WON'T TURN BACK ON. IT STARTED HAPPENING AROUND MAY 2018. JUST PURCHASED THE

Engine
Filed Aug 6, 201838,000 milesVA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE DEALER (1ST CHOICE MOTORS, 4799 S AMHERST HWY, MADISON HEIGHTS, VIRGINIA 24572, (434) 455-8110) TEST DROVE THE VEHICLE, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TT *JS

Visibility/Wiper
Filed Jul 27, 201835,000 milesAZ

WHEN RUNNING THE AC THE WINDSHIELD INSIDE BECOMES FOOGY AND MAKES OT HARDER TO SEE WHEN DRIVING. CHRYSLER SAYS ITS NORMAL. COULD CAUSE A FATAL ACIDENT.

Engine
Filed Jul 13, 201890,000 milesWV

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO STRAUB CHRYSLER DODGE JEEP RAM (1502 WHEELING AVE, GLEN DALE, WV 26038) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT NEEDED REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Power Train
Filed Jun 23, 201841,000 milesPA

WHILE AT A COMPLETE STOP, EITHER AT LIGHT OR IN TRAFFIC, MY RPM GAUGE NEEDLE WOULD DROP TO 0 RPMS, HOWEVER MY BATTERY IS STILL ACTIVE. I WILL THEN HAVE TO CYCLE KEY TO TURN VEHICLE BACK ON. THIS ALSO HAPPENED AS VEHICLE WAS MOVING/APPROACHING INTERSECTION WITH TRAFFIC LIGHT. AS I COASTED TO INTERSECTION MY RPMS AGAIN WENT TO ZERO. I THEN RELUCTANTLY WAS ABLE TO TURN STEERING WHEEL (ALTHOUGH LOST POWER STEERING) TO THE RIGHT AND CONTINUED TO COAST ONTO SHOULDER OF ROAD. PUT CAR INTO PARK, CYCLED KEY AND CAR TURNED ON BUT TOOK A SEVERAL SECONDS FOR ENGINE TO TURN OVER. TOOK VEHICLE INTO CHRYSLER DEALERSHIP 3X FOR THIS ISSUE AND THEY COULDN'T FIND PROBLEM AND COULDN'T DUPLICATE IT WHILE DRIVING IT FOR A FEW DAYS.

Engine
Filed Jun 4, 201845,833 milesNY

ENGINE STALLS ALL A SUDDEN WHILE DRIVING, THEN THE DASHBOARD SENSOR LIGHTS COME ON LIKE THE ENGINE LIGHT THE ETC LIGHT AND THE ESP LIGHT. YOU DO NOT CURRENTLY HAVE A RECALL ON MY VIN#, BUT I BELIEVE THIS TO BE A RECALL ISSUE. PLEASE INVESTIGATE THIS BEING I NEED TO HAVE THIS FIXED. PRETTY PLEASE AND THANK YOU FOR YOU TIME!

Electrical System
Filed May 14, 201844,000 milesOH

I HAVE TO WAIT BETWEEN 10 TO 30 MINS BEFORE I CAN TRY TO START MY CAR AND ALSO IT WILL START WITH THE REMOTE BUT WHEN YOU GO OUT THE KEY IN IT TURNS OFF AND I WOULD HAVE WAIT LONGER FOR IT TO START BY KEY I HAVEN'T HAD MY JEEP THAT LONG I ONLY HAD IT FOUR MONTHS AND NOW I AM HAVING PROBLEMS WITH IT

Power Train
Filed May 12, 201848,000 milesMI

MY MECHANIC BELIEVE'S I HAVE A SENSOR ISSUE GOING ON WITH MY TRANSMISSION. IT SEEMS TO HAVE THE SAME ISSUES AS OTHER CERTAIN MODEL YEARS AS MINE. EVERY DRIVE I TAKE, THE TRANSMISSION SLIPS. HE HAS RULED OUT EVERYTHING ELSE, AND ONE OR TWO OF THE SENSORS ARE POINTING TO MY TRANSMISSION ISSUES. THIS PROBLEM HAS ALMOST CAUSED ME AN ACCIDENT MULTIPLE DIFFERENT TIMES. AT THIS POINT I DON'T FEEL COMFORTABLE DRIVING IT.

Air BagsCrash1 injured
Filed May 6, 201817,800 milesIN

TAKATA RECALL MY JEEP WAS T-BONED, BY ON COMING TRAFFIC. BOTH DOORS ON THE RIGHT SIDE, WERE SMASHED IN. THE DOORS WERE SMASHED IN, MEANING THE DOORS WERE INOPERABLE. THE DOORS CAN'T BE OPENED, OR SHUT. NONE OF THE AIR BAGS, IN THE ENTIRE VEHICLE DEPLOYED. *TT UPDATED 9/19/18*JB

Air Bags1 injured
Filed May 1, 201848,000 milesPA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT STATED THAT THE AIR BAG EXPLODED AND BURNED BOTH OF HER HANDS. IN ADDITION, THE CONTACT SUFFERED CHEST AND ABDOMINAL PAIN FROM THE IMPACT OF THE AIR BAG EXPLOSION, WHICH REQUIRED MEDICAL ATTENTION. ENTERPRISE CAR SALES (501 S. GOVERNOR PRINTZ BOULEVARD, LESTER, PA 19029) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Unknown or Other
Filed Apr 16, 201865,000 milesMO

TAKATA RECALL, I WAS DRIVING DOWN 435 HIGHWAY WITH MY KIDS AND MY ENGINE STALLED. I HAD TO PULL ON THE SHOULDER TURN THE CAR OFF AND RESTART THE CAR. THIS HAPPENED ON THURSDAY THE 12TH OF APRIL 2016.

Unknown or Other
Filed Apr 10, 201818,000 milesNJ

WHEN ACCELERATING FROM A STOPPED POSITION, I.E. AT A STOP SIGN, MY CAR BEGINS TO DRIVE, THEN I HEAR THE ENGINE "REV", AS IF IT IS IN THE NEUTRAL POSITION. IT IS IN DRIVE. THEN I SHUT OFF THE CAR, RESTART AND THEN IT IS OK..IT IS VERY DANGEROUS. IT DOES NOT HAPPEN OFTEN, BUT WHEN IT DOES, IT IS VERY DANGEROUS. I WOULD SAY IT HAPPENS 1X PER WEEK, SOMETIMES 2X PER WEEK. I HAVE A VIDEO OF THE "REVVING" BUT YOU CAN'T SEE ANYTHING OF COURSE!

Electrical System
Filed Apr 9, 20189,370 milesNY

SINCE BEGINNING OF 2018 MY JEEP HAS STALLED WHILE THE CAR WAS IN MOTION AND I WAS DRIVING. I BROUGHT IT TO DEALER ON 2/15/18. DEALER SAYS IT COULD BE FROM LOW OIL. WHEN HE CHECKED THE OIL THE OIL LEVEL WAS GOOD AND CLEAN. HE RECOMMENDED TO CHANGE THE OIL ANYWAY. WHICH I DID. AGAIN JEEP STALLED 2 TIMES WHILE IN MOTION AND I WAS DRIVING. ON THE DASHBOARD THE WORD ESC APPEARS AND AFTER I RESTART THE ENGINE IT DISAPPEARS. I HAVE NOT SEEN A PATTERN WETHER IT BE MY SPEED, TURNING OR STOPPING AT A LIGHT. WENT BACK TO DEALERSHIP ON 4/9/2018. SERVICE MANAGER CHECKED CAR BY PLUGGING IT IN FOR DIAGNOSTIC TEST. ONLY STORED CODES APPEARED. NO CODE TO SHOW PROBLEM. I WAS TOLD I HAVE TO WAIT ABOUT MONTH FOR A LOANER IN ORDER TO LEAVE THE CAR AT THE DEALERSHIP FOR FURTHER REVIEW. DRIVING THIS JEEP IS VERY CONCERNING TO ME. I NEVER KNOW WHEN AND AT WHAT SPEED AND IF IT WILL TURN OVER.

Seat Belts
Filed Mar 30, 2018400 milesFL

THE FRONT PASSENGER SEAT BELT MALFUNCTIONS WHEN A PERSON IS SITTING IN THE SEAT. I HAVE TAKEN THE VEHICLE SEVERAL TIMES TO THE DEALER & IT IS STILL NOT CORRECTED. I HAVE AN OPEN INVESTIGATION WITH CHRYSLER CORPORATE TOO. CORPORATE HAS ACKNOWLEDGED THERE IS A SERIOUS PROBLEM WITH ALL 2016 JEEP COMPASS SEAT BELTS ON THE FRONT PASSENGER SIDE BUT STILL EXPECT PEOPLE TO DRIVE THEIR VEHICLES KNOWING THERE IS A PROBLEM & THEY SAY THE VEHICLE IS UNSAFE TO DRIVE. IF A PERSON IS SITTING IN THE SEAT THE ALARM WILL GO OFF INDICTING THE SEAT BELT NEEDS TO BE FASTENED WHEN IN FACT IT IS. IT WILL ALSO THINK A PERSON HAS A SEAT BELT ON WHILE THE VEHICLE IS IN MOTION WHEN THEY REALLY DON'T. I HAVE VIDEO OF THIS & EYEWITNESSES. I HAVE QUESTION THE AIRBAG LINKAGE TO THE SEATBELT MALFUNCTIONING IF IT CAN CAUSE THE AIRBAG TO FAIL OR MALFUNCTION & CORPORATE IS UNSURE IF THIS IS POSSIBLE.I HAVE ACTUALLY TRIED TO TRADE THE VEHICLE & CANNOT BECAUSE ALL OTHER DEALERS ARE AWARE OF THIS ISSUE AND REFUSE TO TAKE IT. I HAVE BEEN FIGHTING THIS SINCE I HAVE OWNED THE VEHICLE WHICH I BOUGHT MARCH 2016. AFTER I BOUGHT IT I TOOK IT BACK TO THE DEALER WITHIN AN HOUR & A HALF AND INFORMED THEM OF THE SEAT BELT ISSUE AND THEY BLEW IT OFF AND HAVE CONTINUED TO BLOW IT OFF UNTIL CORPORATE GOT INVOLVED BUT BOTH SIDES CAN'T FIX OR FIGURE OUT THE PROBLEM & WILL NOT TAKE THE VEHICLE BACK ON TRADE AS THEY HAVE ADMITTED IT IS AN UNSAFE VEHICLE DUE TO THE SEATBELT ON THE FRONT PASSENGER SIDE.' I AM ALSO HAVING ISSUES WITH

Engine
Filed Mar 15, 201820 milesTN

STOPS RUNNING WHILE DRIVING DOWN THE ROAD. HAS STOPPED AT LEAST 20 TIMES. THERE IS NO LIGHTS THAT COME ON WHEN THIS HAPPENS. IT IS HARD TO STEER CAR TO THE SIDE OF THE ROAD WHEN THIS HAPPENS.

Engine
Filed Dec 5, 201755,000 milesNY

ENGINE STALLS/STUTTERS RANDOMLY

Electrical System
Filed Dec 2, 2017600 milesNY

TAKATA RECALL. AT RANDOM MOMENTS WITHOUT HITTING THE WIPPER SWITCH AT ALL THE WINDSHIELD WIPERS WILL COME ON. THIS HAS HAPPENED MULTIPLE TIMES. SOMETIMES IF I TURN MY BLINKER ON WHICH IS A OPPOSITE STICK THEY WILL ACTIVATE. WHEN THIS DOES HAPPEN MY LIGHTS WILL FLICKER VERY BRIEFLY. I HAVE HAD NO KIND OF ALTERATIONS DONE TO THE VEHICLE COSMETIC OR ELECTRICAL SO I HAVE NO CLUE WHAT IS CAUSING THIS. AND YES EVERY TIME IT HAPPENS IT'S WHILE THE VIC IS IN MOTION.

Vehicle Speed Control
Filed Nov 27, 20177,000 milesNY

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 60 MPH, THE VEHICLE ACCELERATED ON ITS OWN. ALL OF THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKE PEDAL DID NOT STOP THE VEHICLE. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK IN ORDER TO STOP. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, AND NOTIFIED THE POLICE. THE POLICE OFFICER ATTEMPTED TO TURN THE IGNITION, BUT THE VEHICLE WOULD NOT START. THE VEHICLE FINALLY STARTED AFTER THE FOURTH ATTEMPT AND ONLY THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE NORTHTOWN CHRYSLER DODGE JEEP RAM DEALER (2020 NIAGARA FALLS BLVD, TONAWANDA, NY 14150) BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT HAD NOT DRIVEN THE VEHICLE IN OVER 20 DAYS AND WAS CONCERNED FOR HER SAFETY. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Seat Belts
Filed Sep 25, 20175 milesPA

FOUR SEPARATE OCCASSIONS OF SEATBELT LIGHTS AND CHIME COMING ON WHILE ALL OCCUPANTS WERE PROPERLY BELTED IN. DEALER HAS REPLACED ALL COMPONENTS OF THE SEATBELT SYSTEM, AND IT CONTINUES TO HAPPEN. NOTHING DONE YET HAS REPAIRED THE PROBLEM. THE DEALER CURRENTLY HAS THE VEHICLE IN THEIR SHOP UNTIL THEY THINK IT'S REPAIRED AGAIN. IT WENT TO THE SHOP IN OCTOBER AND DECEMBER OF 2016, AGAIN ON THE 13TH OF SEPTEMBER OF 2017 AND THE 21ST OF SEPTEMBER. 4 TIMES.

Engine
Filed Aug 20, 201711,450 milesNJ

VEHICLE WAS BEING DRIVEN AT NORMAL SPEED 60 MPH.ON NEW JERSEY PARKWAY SUNDAY AUG. 20 TH 8:45 PM ( NEAR EXIT ISELIN ) WHEN WITHOUT WARNING VEHICLE STARTED TO RAPIDLY DECELERATE TO 25 MPH. PUT ON HAZARD FLASHERS SO THAT I COULD WARN OTHER DRIVERS THAT MY VEHICLE WAS IN DISTRESS. DASHBOARD SHOWED ENGINE LIGHT WARNING . DROVE ADDITIONAL 2 MILES AND GOT VEHICLE TO NEAREST GAS STATION AND SHUT DOWN ENGINE, CALLED CHRYSLER CUSTOMER ASSISTANCE AND FILLED A REPORT. VEHICLE WAS GOING TO BE TOWED BUT IT RESUMED TO RUN AFTER 30 MIN. NORMALLY. VERY BIZARRE!!!!!

Engine
Filed Jul 10, 201740,000 milesAZ

CAR IS NOT ON RECALL LIST BUT IS ACTING THE SAME AS THE RECALL 2016 JEEP COMPASS CRANKSHAFT OR CAMSHAFT SENSOR. KEY NOT WORKING SOMETIMES AND CAR WILL NOT GO PAST 20 . IN SHOP MORE THAN WE HAVE HAD IT.

EngineFire
Filed Jun 28, 201738,553 milesTN

AFTER STARTING THE VEHICLE AND LETTING IT RUN FOR A FEW MINUTES, WE TURNED OFF THE ENGINE AND LEFT THE VEHICLE. WITHIN A FEW MINUTES, WE NOTICED A FIRE IN THE ENGINE COMPARTMENT. WE ATTEMPTED TO PUT OUT THE FIRE WITH THREE EXTINGUISHERS BUT WERE NOT ABLE TO DO SO. ANOTHER EMPLOYEE CALLED 911 AND THE LOCAL FIRE DPT. PUT OUT THE FIRE. THE VEHICLE WAS A TOTAL LOSS. WE CONTACTED CHRYSLER WHO SENT AN INVESTIGATOR TO INSPECT THE DAMAGE. CHRYSLER LATER SENT US AN E-MAIL STATING THEY COULD NOT DETERMINE THAT THE FIRE WAS A RESULT OF A "MANUFACTURING OR ASSEMBLY ERROR". WE BELIEVE THE DAMAGE IS A RESULT OF A DEFECT IN THE VEHICLE. EVEN THOUGH THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY, CHRYSLER REFUSES TO COVER THE LOSS.

Structure › BodyCrash3 injured
Filed May 24, 201725,000 milesNC

ON 12 JAN 2017 A LADY BACKED INTO MY CAR AT APPROX 35 MPH AND DESTROYED THE PASSENGER DOORS - THE ENTIRE RIGHT SIDE OF THE VEHICLE - THE AIRBAGS DID NOT DEPLOY RESULTING IN INJURIES TO MY SON AND MYSELF. I WAS PARKING IN A PARKING LOT AT THE TIME AND SHE WAS BACKING OUT AT A HIGH RATE OF SPEED WITHOUT LOOKING.

Service BrakesCrash
Filed Apr 19, 2017230 milesNY

TL* THE CONTACT OWNS A 2017 (NA) JEEP COMPASS. WHILE DRIVING THE VEHICLE, IT BEGAN DRIVING IN CIRCLES. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 230. UPDATED 06/02/17*LJ THE SENCOND INCIDENT, THE CAR WAS BACKED OUT AND VEHICLE SUDDENLY PICKED UP SPEED AND BRAKES FAILED TO STOP THE VEHICLE. THE THIRD INCIDENT , VEHICLE DID NOT STOP AT STOP SIGN. *AS

Electrical System › Wiring
Filed Apr 17, 2017NY

CPCS:I LEASED A 2016 JEEP COMPASS LAST YEAR. TWO MONTHS AGO I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE IN THE MAIL. I MADE AN APPOINTMENT AT MY DEALERSHIP AND WAITED AROUND FOR TWO HOURS ONLY TO BE TOLD THAT THEY DON'T HAVE THE PART. AFTER CALLING DEALERSHIPS AND THE JEEP HOTLINE INNUMERABLE TIMES, IT APPEARS THAT NO ONE HAS THE ACQUIRED PART. *BF THE CONSUMER STATED THE ENGINE COULD STALL WHILE BEING DRIVEN DUE TO THE CAMSHAFT WIRE HARNESS BEING DEFECTIVE. *JS

Engine
Filed Mar 29, 201711,400 milesKY

MY 2016 JEEP COMPASS HAS STALLED OUT TWICE WITHIN APPROXIMATELY A 7-WEEK PERIOD. ONCE IN A PARKING LOT (2/8/2017) AND TODAY (3/29/2017) A STALL-OUT OCCURRED IN TRAFFIC. TODAY, I WAS STOPPED ON THE HIGHWAY TO MAKE A LEFT-HAND TURN. TRAFFIC WAS BACKED-UP, SO WHEN IT BEGAN TO MOVE, I MOVED MY FOOT FROM THE BRAKE TO THE GAS PEDAL TO MAKE THE TURN, AND THE JEEP STALLED. I PUT THE JEEP IN NEUTRAL, AND IT IMMEDIATELY STARTED. HOWEVER, THIS WAS IN HEAVY TRAFFIC. BETWEEN THE STALL-OUTS, THE VEHICLE WILL "JERK" PERIODICALLY, ESPECIALLY AFTER SLOWING DOWN AND THEN HAVING TO ACCELERATE. THESE HARD "JERKS" HAVE BECOME MORE FREQUENT AND ARE OCCURRING ON A DAILY BASIS. BOTH ISSUES APPEAR TO OCCUR WHEN SPEED IS LOWER AND/OR HAVE TO DECELERATE OR ACCELERATE BECAUSE OF TRAFFIC. ALSO, IF THE VEHICLE HAS SAT OVERNIGHT OR AN EXTENDED PERIOD OF TIME. NO LIGHTS APPEAR ON THE DASHBOARD DURING THESE "JERKS" OR STALL-OUTS. TODAY WILL MAKE THE 4TH TIME WITHIN THE SEVEN-WEEK PERIOD I WILL HAVE THE VEHICLE BACK AT THE DEALERSHIP'S SERVICE DEPARTMENT. I BOUGHT THE VEHICLE NEW AND HAVE HAD IT LESS THAN ONE YEAR. IT HAS APPROXIMATELY 11,500 MILES ON IT.

Electrical System
Filed Feb 28, 2017NY

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V609000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Seat Belts
Filed Jan 30, 2017NC

DON'T KNOW THEY CAN'T SEEM TO FIGURE OUT WHY WHEN SOMEONE GETS OUT OF PASSENGER SEAT THE SEATBELT LIGHTBSTSYS ON AND IT STILL CHIMS UNTIL I HOOK THE SEATBELT. I AM GETTING TIRED OF TAKING IT TO THEM

Electrical System
Filed Jan 27, 20171,600 milesPR

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Visibility/Wiper
Filed Jan 15, 2017NY

WHEN IT IS RAINING OR WHEN THE SNOW ON MY JEEP BEGINS TO MELT, THE SUNROOF LEAKS. THE SUNROOF CONTROLLS AND OVERHEAD LIGHTS (WHICH IS LOCATED NEXT TO THE SUNROOF) FILLS UP WITH WATER AND LEAK ALL OVER; ON THE DRIVER, FRONT PASSENGER, DASHBOARD, ETC. CREATING A DISTRACTION WHILE ATTEMPTING TO DRIVE

Service BrakesCrash1 injured
Filed Dec 19, 201634,000 milesAZ

ON DECEMBER 9, 2016 I RENTED A JEEP COMPASS AND ON THAT DAY I HAD A ROLL OVER ACCIDENT. I WAS DRIVING IN THE COUNTRY. VERY LOW TRAFFIC AREA. BEFORE APPLYING THE BRAKE, I WAS DRIVING AT A SAFE SPEED FOR THE ROAD CONDITIONS - FIFTEEN TO TWENTY MPH ON FRESH SNOW AND SOME PACKED SNOW OVER A PAVED ROAD BASE. AT ABOUT TWENTY TO TWENTY FIVE FEET BEFORE A STOP SIGN I BEGAN TO APPLY THE BRAKE. THE BRAKE DID NOTHING. THERE WAS CLICKING NOISES AND THE COMPASS SEEMED TO ACCELERATE. I CONTINUED TO APPLY THE BRAKE AS I ROLLED THROUGH THE STOP AREA FOR THE STOP SIGN. THE PAVED ROAD ENDED AT THE STOP SIGN AND TURNED INTO A DIRT ROAD BASE. AT THIS POINT I TURNED THE WHEEL AS THE MOMENTUM CONTINUED. I WAS HOPING THE DIRT ROAD BASE WOULD PROVIDE GRAB FOR THE TURNED FRONT TIRES AND STEER THE COMPASS TO THE DIRECTION OF THE DIRT ROAD. THERE WAS NO GRAB AND THE COMPASS CONTINUED TO DRIVE ACROSS THE DIRT ROAD FOR ABOUT ANOTHER TWENTY FEET AS I CONTINUED TO APPLY THE BRAKE. I HAD APPLIED THE BRAKE FOR ABOUT FORTY-FIVE FEET WHEN I SEE THE TEN FOOT DROP DITCH AHEAD OF ME. THE COMPASS DIDN'T SLOW, EVER. IT SEEMED TO ACCELERATE. IT WOULDN'T BE DIRECTED BY STEERING IT. I HAD NO CONTROL OVER IT. AT THIS POINT I DID ALL THAT I COULD THINK OF TO AVOID AN ACCIDENT. I LOOKED AT THE DITCH AND KNEW THAT THE SUV AND I WOULD RECEIVE DAMAGE. THE COMPASS ROLLED INTO THE DITCH. WHEN THE SUV FINALLY STOPPED I WAS UP SIDE DOWN. FOR ME TO BEST DESCRIBE THIS JEEP COMPASS IS THAT IT WAS A "TERMINATOR". IT HAD A MIND OF I

Structure › BodyCrash
Filed Aug 23, 2016PA

I WAS ON A VACATION TRIP AND MY SON WAS DRIVING. THE STEERING WHEEL LOCKED UP AND HE CRASHED INTO A POLE. MY WIFE AND I THOUGHT THE STEERING WAS ROUGH BUT THOUGHT IT WOULD EASE UP. AFTER THE CAR WAS HIT THE AXEL ON THE RIGHT PASSENGER SIDE WAS DESTROYED. HE WASN'T MOVING FAST ENOUGH FOR THE AXEL TO GET DAMAGED WHICH LEADS ME TO BELIEVE THE AXEL WAS POORLY CONSTRUCTED IN THE FIRST PLACE. NO MY CAR IS STUCK IN A FRIEND'S DRIVEWAY WITH NO WAY OF GETTING IT HOME. THIS HAS BEEN A NIGHTMARE.

Steering
Filed Jul 14, 201612,250 milesNV

SEVERE TIRE WEAR ON JEEP COMPASS ON 05/12/16 I TOOK A RENTAL CAR (JEEP COMPASS, MILEAGE: 10417) IN LAS VEGAS. ON 05/26/16, JUST AS WE HAD PASSED THE MOUNTAIN ROUTES FROM DURANGO TO OURAY, I DISCOVERED BY CHANCE THAT BOTH FRONT TIRES WERE COMPLETELY WORN OUT ON THE INSIDE (SEE PHOTOS). I DID NOT DISCOVER IT EARLIER, BECAUSE THE TIRE TREAD WAS O.K. ON THE OUTSIDE AND THE BODY HIDED THE REST OF THE TIRE. THEN I DROVE VERY SLOWLY. SOON AFTER CAME THE WARNING LIGHT FOR THE TIRE PRESSURE: THE LEFT FRONT TIRE LOST PRESSURE (MILEAGE APPROXIMATELY: 12250). I CHANGED THE WHEEL AND WAS HOPING THAT THE RIGHT TIRE HELD AIR TO THE NEAREST TOWN. WE REACHED THE TOWN WITHOUT FURTHER PROBLEM. AS I BROUGHT THE CAR TO THE TIRE SHOP, THEY TOLD ME, THAT THE TOE WAS COMPLETELY WRONG AND THAT WHEEL ALIGNMENT WOULD BE NECESSARY (SEE ALIGNMENT REPORT). SUMMARY: THE CAUSE OF THIS SYMMETRIC TIRE WEAR IS MYSTERIOUS: THE CAR HAD RELATIVELY FEW MILES AND THERE WAS NO EVENT (SUCH AS AN IMPACT TO THE WHEELS), THAT POSSIBLY COULD HAVE CHANGED THE TOE. NEVERTHELESS I THINK, THE CAR WAS NOT ROADWORTHY AND I'M GLAD I NOTICED THE PROBLEM BEFORE IT CAME TO AN ACCIDENT. I SEND THIS REPORT FROM GERMANY. AS IT IS NOT POSSIBLE TO FILL IN THIS COUNTRY AND MY TELEPHONE NUMBER, I GIVE YOU THE STATE AND PHONE NUMBER OF THE RENTAL CAR COMPANY.

Power Train
Filed Mar 30, 20162,480 milesOR

AFTER AN UNEVENTFUL DRIVE TO A STORE, WHEN I RESTARTED THE VEHICLE AND ATTEMPTED TO PULL OUT OF THE PARKING LOT INTO MOVING TRAFFIC, THE VEHICLE ACCELERATED VERY SLUGGISHLY, LIKE IT WAS STUCK IN TOP GEAR OR THE ENGINE WASN'T ABLE TO BE REV'ED UP. PUSHING ACCELERATOR TO FLOOR CAUSED ENGINE TO REV UP TO APPROXIMATELY 3500 RPM ONLY, AND RATE OF ACCELERATION DID NOT IMPROVE. TRIED SHIFTING INTO NEUTRAL AND BACK INTO DRIVE. THIS DID NOT RESTORE THE EXPECTED ACCELERATION BEHAVIOR. TRIED TO PUT TRANSMISSION INTO MANUAL SHIFT MODE BY MOVING GEAR SHIFT LEFT OR RIGHT, BUT GEAR INDICATOR IN INSTRUMENT CLUSTER SHOWED THAT TRANSMISSION DID NOT SWITCH INTO MANUAL SHIFT MODE; IT STAYED IN FULL-AUTOMATIC MODE. PULLED OVER AND TURNED ENGINE OFF, THEN RESTARTED ENGINE. EXPECTED ACCELERATION BEHAVIOR RESTORED AFTER RESTARTING ENGINE.

Air BagsCrash3 injured
Filed Feb 13, 20161,000 milesTX

THIS CAR WAS A RENTAL CAR. MY SPOUSE WAS DRIVING THIS CAR AND WAS INVOLVED IN A CAR ACCIDENT. HE WAS HIT BY A CAR AND THEN PUSHED INTO ANOTHER CAR. THE JEEP WAS TOTALED BUT YET NOT ONE AIRBAG WAS EVER DEPLOYED. THERE WAS SUPPOSED TO BE SIX AIRBAGS IN THIS VEHICLE BUT NOT ONE EVER DEPLOYED. MY HUSBAND SUFFERED A MINOR HEAD INJURY AS A RESULT.

Steering
Filed Feb 6, 2016MI

WHILE AT MILOSCH PALACE CHRYSLER JEEP DEALERSHIP IN LAKE ORION I NOTICED THE POWER STEERING RETURN HOSE WAS CONTACTING THE FRONT SUSPENSION SWAY BAR AT STATIONARY CURB CONDITION. THIS IS A DESIGN VIOLATION WHICH I TOLD FCA ABOUT WHEN I WORKED THERE IN 2014. THE ISSUE HAS EXISTED NOW FROM JULY OF 2014 UNTIL NOW. THE HOSE CAN WEAR A HOLE IN IT DUE TO A 2 INCH RUBBING INTERFERENCE WITH SUSPENSION MOVEMENT AND THE VEHICLE WILL LOSE STEERING ASSIST AND POWER STEERING FLUID CAN SPRAY IN THE EXHAUST SYSTEM CAUSING A FIRE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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