Page 5 of 6 · complaints 201–250 of 293

2016 Jeep Compass complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Fuel/Propulsion System
Filed Aug 2, 201955,213 milesTX

ABOUT 3 WEEKS AGO MY CAR STARTED STALLING OUT ON ME OUT OF NOWHERE, I TOOK IT TO A MECHANIC SO THEY COULD TRY TO DIAGNOSE THE PROBLEM, THEY THOUGHT IT WAS THE BATTERY SO I BOUGHT A NEW ONE( $183). 2 DAYS LATER THE CAR STARTED STALLING OUT ON ME AGAIN WHILE DRIVING ON THE FREEWAY A COP HAD TO PUSH MY CAR OUT OF THE WAY BECAUSE I WAS BLOCKING TRAFFIC AND IN AN UNSAFE LOCATION, I HAD TO GET IT TOWED ($80) & TOOK IT TO A DIFFERENT MECHANIC TO DIAGNOSE THE PROBLEM ($198) THEY SAID MY CAR HAD A SAFETY RECALL DUE TO THE CRANKSHAFT/CAMSHAFT SENSOR THEY RECOMMENDED THAT I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THAT IS THE MANUFACTURERS FAULT AND CHRYSLER WILL FIX IT FOR FREE. WHEN I WENT TO THE DEALERSHIP THEY SAID MY CAR DOES NOT QUALIFY AND THAT I WOULD HAVE TO REDIAGNOSE MY CAR FOR $200 AND PAY $540 FOR THEM TO FIX THIS ISSUE WHICH I AM NOT AT FAULT FOR. I ASKED IF I WOULD BE ABLE TO GET A RENTAL THROUGH THEM THEY SAID I WOULD HAVE TO PAY OUT OF POCKET FOR IT. I STARTED A CASE WITH CHRYSLER ON 07/29 AND AM STILL WAITING ON THE SPECIALIST TO REVIEW THIS. I AM FRUSTRATED. EVERY DAY THAT GOES BY IS ANOTHER DAY THAT I HAVE TO FIGURE OUT HOW TO GET TO WORK WHETHER IT BE ASKING FOR A RIDE OR PAYING FOR A RENTAL OUT OF POCKET. I WOULD UNDERSTAND IF I GOT IN A WRECK AND THE SENSOR MESSED UP I WOULD PAY FOR IT MYSELF NO QUESTIONS ASKED. ALL I'M ASKING IS FOR CHRYSLER TO HONOR THE SAFETY RECALL AND FIX THIS ISSUE. IF YOU WERE IN THE SAME POSITION I'M SURE YOU WOULD BE STRESSED OUT AS WELL.

Engine
Filed Jul 31, 201965,000 milesFL

WHILE GETTING ONTO A HIGHWAY, MY RPMS DROPPED AND I TEMPORARILY LOST POWER STEERING AND STARTED SLOWING DOWN, THEN IT "CAUGHT" AND I WAS ABLE TO DRIVE IT STRAIGHT TO A CAR PLACE TO GET THE FREE DIAGNOSTICS. EVERYTHING CAME BACK NORMAL SO I LEFT. LATER IN THE DAY AS I WAS PULLING OUT OF MY NEIGHBORHOOD IT STALLED AGAIN AND COMPLETELY SHUT OFF THIS TIME. WHEN TRYING TO TURN IT ON AGAIN IT EITHER WOULD BUT THEN WOULD IMMEDIATELY STALL AGAIN OR IT WOULD JUST NEVER START. WHILE TRYING TO TURN IT ON, ALL THE DASH LIGHTS LIGHT UP INCLUDING CHECK ENGINE, WHICH HAS NOT BEEN ON UNTIL THE CAR STALLED THE SECOND TIME.

Electrical System
Filed Jul 28, 201985,910 milesIN

MY VEHICLE WAS BEING DRIVEN DOWN A HIGHWAY AND WAS PULLED OVER IN THE EARLY MORNING BY A STATE TROOPER. THE OFFICER CAME UP TO THE VEHICLE AND STATED THAT THERE WAS NO TAIL LIGHTS. WE WERE GIVING A WARNING AND WAS TOLD TO GET IT FIXED AND WE WERE ON OUR WAY AGAIN. SINCE THEN STILL HAVEN'T COME UP WITH A SOLUTION TO FIX IT. ALL OTHER LIGHTS LIKE HEAD LIGHTS, REVERSE LIGHTS, TURN SIGNALS, BRAKES LIGHTS AND BRIGHT LIGHTS ALL WORK JUST NOT THE TAIL LIGHTS. I BELIEVE THAT IT IS SOMETHING WITH THE TIPM BECAUSE I RAN A DIAGNOSTIC ON IT AND WAS GIVEN A CODE WHICH ALSO STATED THE TIPM READING IS LOW. IT HAS NOT BEEN REPAIRED YET DUE TO HOW MUCH IT COASTS TO GET IT REPAIRED.

Engine
Filed Jul 21, 201944,889 milesWA

WHILE DRIVING APPROXIMATELY 15 (FIFTEEN) MILES ON A CITY STREET, I NOTICED MY CAR HAD CONSUMED 1/3 OF A FULL FUEL TANK. ENGINE WILL BEGIN TO STALL OUT IF SPEED IS 25MPH OR UNDER CAUSING AN ABRUPT AND NOTICEABLE DECREASE IN SPEED RESULTING IN PEOPLE HAVING TO SWERVE TO AVOID HITTING ME. CHANGE OIL LIGHT CONSTANTLY FLASHES ACROSS THE ODOMETER AND WILL NOT RESET NO MATTER WHAT I DO.

Power Train
Filed Jul 17, 201941,000 milesFL

VEHICLE IS SHIFTING ERRATICALLY, IT IS A INTERMITTENT PROBLEM. WHEN FIRST BOUGHT VEHICLE DEALER TOLD ME THAT IS JUST THE WAY THAT TRANSMISSION IS. IT IS HAPPENING MORE FREQUENTLY NOW

Vehicle Speed Control
Filed Jul 16, 201949,626 milesMA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO HARR CHRYSLER JEEP DODGE (LOCATED AT 110 GOLD STAR BLVD, WORCESTER, MA 01606, (888) 596-0203) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 49,626. *TR*JB

Engine
Filed Jul 15, 201953,100 milesWA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND THERE WAS A LOSS OF POWER. IN ADDITION, THE ABSTRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES (7171 W CANAL DR, KENNEWICK, WA 99336, 509-591-0629) TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 53,100.

Unknown or Other
Filed Jul 5, 20198 milesDC

TAKATA RECALL. SUNROOF LEAKING WHEN IT RAINS. THIS IS AN ISSUE THAT MAKES IT UNSAFE WHILE YOUR DRIVING.

Electrical System
Filed Jul 2, 201971,000 milesFL

I HAVE DRIVEN THIS VEHICLE FOR 3 YEARS WITH NO ISSUES UNTIL RECENTLY. I TAKE CARE OF IT AND MAINTENANCE IT REGULARLY. AROUND APRIL 29TH I FELT SOME STEERING ISSUES AND BROUGHT IT IN TO FIRESTONE WHO TOLD ME IT NEEDED TO BE TAKEN TO THE DEALERSHIP. AT THE DEALERSHIP, THEY REPLACED AN ABS SENSOR AND A FEW TIRE SENSORS. SINCE THEN ON MULTIPLE OCCASIONS THE VEHICLE HAS RANDOMLY AND INTERMITTENTLY STALLED WHILE DRIVING. I CAN BE DRIVING AT ANY SPEED AND THE VEHICLE WILL RANDOMLY LOSE ACCELERATION, POWER STEERING, AND BRAKES. IT HAS HAPPENED AFTER A TURN, WHILE JUST GOING STRAIGHT AT 45 MPH, WHILE IN STOP-AND-GO TRAFFIC, AND WHEN TRYING TO ACCELERATE AFTER SITTING AT A RED LIGHT. THERE IS NO RHYME OR REASON. THE IGNITION HAS TO BE TURNED OFF AND TURNED BACK ON TO RESTART THE VEHICLE. I HAVE NEARLY CAUSED A COLLISION TWICE. I BROUGHT IT TO THE DEALERSHIP ON JUNE 22ND AND THEY HAD MY CAR UNTIL JUNE 25TH. THEY REPLACED THE CRANKSHAFT POSITION CARRIAGE, AND SOME FRAYED WIRING. THE ISSUE HAPPENED 3 MORE TIMES AFTER THOSE REPAIRS. I HAD IT TOWED TO THE DEALERSHIP ON JUNE 27TH AND IT IS STILL IN THE SHOP (TODAY IS JULY 2ND). THEY ARE TELLING ME THEY CANNOT RECREATE THE PROBLEM AND WANT ME TO TAKE THE VEHICLE BACK WITHOUT DOING ANY REPAIRS. I AM NOW WORKING WITH THE GM AND CFO OF THE DEALERSHIP TO TRY AND RESOLVE THIS AND I HAVE FILED A COMPLAINT WITH CHRYSLER (CASE #59096741). I DO NOT FEEL SAFE DRIVING THE VEHICLE AND I REFUSE TO PUT MY CHILDREN IN IT. ALL SERVICE RECORDS THAT I HAVE ARE

Electrical System
Filed Jun 23, 201939,000 milesPA

VEHICLE WILL WITHOUT WARNING STALL IN THE MIDDLE OF DRIVING, IN CITY TRAFFIC, ON COUNTRY ROADS, STARTING UP A HILL AS WELL AS DRIVING ON FLAT STRAIGHT ROAD. I'VE BEEN DRIVING 55MPH, 45 MPH 25 MPH AND IT WILL STALL, THE TRACTION CONTROL LIGHT WILL COME ON. SOMETIMES THE CAR WILL NOT RESTART FOR 10+ MINUTES AFTER STALLING. EACH TIME I WAS DRIVING IN TRAFFIC, AND HAD CHILDREN IN THE VEHICLE WITH PEOPLE BEHIND ME. ENGINE JUST CUTS ALL POWER, POWER STEERING IS LOST. ALSO HAVE NOTICED A HUGE DROP IN FUEL EFFICIENCY, USED ABOUT 1/4 OF A TANK IN 30 MILES, ACCELERATION AND VEHICLE NOT SHIFTING NORMALLY. THIS IS THE 6TH TIME IN TWO WEEKS IT HAS STALLED, AND 2ND TIME TO TAKE IT INTO THE DEALERSHIP WITH THIS ISSUE. I'VE ONLY HAD ABOUT 6 MONTHS, IT WAS CPO AND HAVE DRIVEN IT ABOUT 10,000 MILES

Power Train
Filed Jun 21, 201951,456 milesWV

SHIFTER WHEN PUT IN PARK SOMETIMES ROLLS

Engine
Filed Jun 10, 201939,000 milesMA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE OPERATING THE VEHICLE AND TURNING LEFT, THE VEHICLE STALLED AND THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. AFTER INVESTIGATING FAILURE ON THE INTERNET, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 39,000.

Engine
Filed Jun 10, 201952,000 milesIN

ENGINE STALLS OUT WHILE DRIVING DOWN THE ROAD, CAN LEAD TO CRASH OR ACCIDENT, VEHICLE WILL NOT RESTART FOR MULTIPLE HOURS AFTER INCIDENT. MANUFACTURES CRANKSHAFT SENSOR IS FAULTY. VEHICLE WAS IN MOTION ON CITY STREET.

Unknown or Other
Filed Jun 5, 201967,000 milesTX

CAM SHAFT SENSOR

Seat Belts
Filed May 25, 201920,100 milesNJ

THE PASSENGER SEAT BELT MECHANISM DOES NOT LOCK. IT APPEARS TO BE LOCKED IN BUT WHEN YOU PULL ON IT, IT DOES NOT STAY IN THE LOCKED POSITION. IN THE EVENT OF AN ACCIDENT THE PASSENGER WILL NOT BE PROTECTED. MY SONS FRIEND WAS IN THE PASSENGER SEAT OF THE VEHICLE AND IT CAME UNBUCKLED WHEN THEY CAME TO A STOP AT A LIGHT. I DO NOT SEE ANY RECALLS AT THIS TIME AND HAVE FOUND COMPLAINTS TO CHRYSLER ABOUT THE PROBLEM WITH NO RESOLUTION.*DT

Engine and Engine Cooling
Filed May 24, 201971,000 milesCO

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND MAKING A TURN, THE VEHICLE LUNGED FORWARD AND STALLED. IT TOOK NUMEROUS ATTEMPTS TO RESTART THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CAMSHAFT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS EXHIBITING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 71,000.

Unknown or Other
Filed May 21, 2019UT

ALL 4 DOORS CRACK EVERY TIME YOU OPEN OR CLOSE THEM. I COMPLAINED ABOUT THIS ISSUE AT THE DEALERSHIP WHEN WE GOT IT AND THEY TESTED MOST OF THE SAME MODELS THEY HAD AND THEY ALL HAD THE SAME ISSUE.

Electronic Stability Control (esc)
Filed May 15, 201945,000 milesNY

WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS NOW, MY JEEP SUDDENLY LOSES POWER AND DECELERATES. THE ENGINE LIGHT, ELECTRONIC THROTTLE CONTROL LIGHT AND STABILITY CONTROL LIGHT COME ON, THE JEEP RUNS VERY ROUGH AND WILL NOT ACCELERATE. AFTER PULLING OVER AND TURNING THE CAR OFF AND BACK ON THE ENGINE LIGHT STAYS ON AND THE OTHER LIGHTS GO OFF BUT AFTER DRIVING A BIT THE PROBLEM OCCURS AGAIN. AFTER RESEARCHING ONLINE THERE ARE MANY REPORTS OF THIS HAPPENING TO OTHER JEEP COMPASSES. PLEASE NOTE THIS HAS HAPPENED ON THE HIGHWAY IT HAS BEEN A PARTICULARLY SCARY SITUATION DUE TO THE FACT THAT THE JEEP RAPIDLY DECELERATES AND THE TRAFFIC BEHIND ME HAS HAD DIFFICULTY SLOWING AS QUICKLY.

Seat BeltsCrash1 injured
Filed Apr 23, 201987,000 milesTX

I WAS INVOLVED IN AN ACCIDENT ON FEBRUARY 28, 2019 WHEN I VEERED OFF INTO A DITCH, MY VEHICLE FLEW INTO THE AIR AFTER HITTING A DRIVEWAY, AND FLIPPED AT ABOUT 55 MPH. I WAS DRIVING ON A RURAL FARM TO MARKET ROAD. I WAS DRIVING AND THE ONLY ONE IN THE VEHICLE. MY SEATBELT NEVER LOCKED AS I WRECKED. IT WAS BUCKLED BUT NEVER ENGAGED. I SUBMITTED TO JEEP FOR REVIEW AND THEY DENIED MY CLAIM AND SAID THE SEATBELT WAS WORKING PROPERLY. MY SEATBELT WAS ALL THE WAY STRETCHED OUT AND EVEN FRAYED AT THE TOP WHERE THE LOOP IS. MY L1 INSTANTLY BLEW UP INTO MY SPINAL CORD AND I SUFFERED SEVERE INJURIES.

Electronic Stability Control (esc)
Filed Apr 22, 201965,000 milesLA

MY CAR HAS NOT BEEN STARTING UP. THE CAR WOULD SIT FOR 5 MINUTES AT THE LEAST AND WOULD NOT START UP RIGHT AWAY. I WAS TOLD IT COULD BE ONE OF MY SENSORS SO I CHANGED THE CRANKSHAFT SENSOR BUT AM STILL HAVING THE SAME PROBLEMS BUT WORSE. IT MAKES A CLICKING NOISE LIKE IT'S TRYING TO START BUT WON'T AND THE LIGHTS FLICKER, EVERYTHING RESETS BUT DOESN'T TURN ON. NOW IT DOES THIS ANY TIME I TRY TO START THE CAR. AT SOME POINTS THE LIGHTS WOULD GO OFF IN ITS OWN AND COKE BACK ON OR JUST FLICKER AFTER IT HAS BEEN STARTED. IF AND WHEN I CAN FINALLY GET IT STARTED, WHEN I PRESS THE GAS TO ACCELERATE OR GOING UP A HILL, IT HESITATES AND PULLS BACK HARD. I THEN CAME ACROSS THIS PARTICULAR RECALL ON MY EXACT VEHICLE AND WONDERED IF MAYBE THIS IS THE SAME ISSUE CAUSING THE SAME PROBLEMS. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW.

Service Brakes
Filed Apr 18, 201951,117 milesTN

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND SHIFTING INTO SECOND GEAR, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, WAITED A FEW SECONDS, AND THE VEHICLE BEGAN ACCELERATING NORMALLY AGAIN. IN ADDITION, THE BRAKES FAILED AND THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOMER SKELTON JEEP CHRYSLER (7661 US-51, MILLINGTON, TN 38053, (901) 872-0195) WHERE IT WAS DIAGNOSED THAT NEW BRAKES WITH SENSORS AND PAD LOCKS NEEDED TO BE INSTALLED. THE BRAKE FAILURE RECURRED. THE ACCELERATION FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 51,117.

Power Train
Filed Apr 14, 201979,000 milesGA

RIDE DOWN THE HIGHWAY GOING 70 AND ALL OF A SUDDEN THE SPEEDOMETER BEGINS TO DECREASE. I HAD ALL POWER, BUT NO ACCELERATION. I PULLED OF THE ROAD AND SHUT OFF THE ENGINE. TURNED IT BACK ON AND IT RANNED FINE. NOT MORE THAN 5 MINUTES ITS WAS BACK NO ACCELERATION. SO THANK GOD I WAS ABLE TO USE THE FORCE FROM THE HILL TO CRUISE ON HOME ON THE BACK ROADS. THE CAR IS ONLY 3 YEARS OLD AT 79,000 MILES. SO NO WARRANTY!!! IT HAS TO BE TOWED TO THE DEALERSHIP! NEW VEHICLE SHOULD NOT BE HAVING PROBLEMS LIKE THIS!!!!

Power Train
Filed Apr 6, 201960,000 milesKY

AT 60,000 MILES A WHOMP, WHOMP NOICE STARTED FROM THE REAR OF THE JEEP WHILE DRIVING. MOST NOTICEABLE AT 45 TO 55 MPH ON HIGHWAY. DEALERSHIP DIAGNOSED IT AS A REAR HUB BEARING. TOTAL COST FOR REPAIR WAS $613.00 BEFORE TAX.

Electronic Stability Control (esc)
Filed Apr 5, 201940 milesPA

I TOOK MY CAR TO GET FIXED AND THE JEEP COMPASS WAS HAVING ISSUES WITH THE CRANKSHAFT MY CRANKSHAFT HAVE TO BE COMPLETELY REPLACED AND I JUST FOUND OUT THAT THERE WAS A RECALL ON THE 2016 JEEP COMPASSES. MY CAR WON'T TURN OFF AT HIGH SPEED AND THAT LITTLE SPEED IN THE MIDDLE OF NOWHERE AT A LIGHT DRIVING THIS WAS EXTREMELY DANGEROUS

Engine
Filed Mar 22, 201937,800 milesAZ

MY CAR SUDDENLY STALLED AND CAUSED MY WHEEL TO LOCK UP. MY CAR WOULD NOT ACCELERATE UNTIL I SHUT THE CAR OFF AND THEN TURNED IT BACK ON

Engine
Filed Mar 20, 201997,523 milesAR

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING AND GOING AROUND CURVES, THE VEHICLE LOST POWER AND JERKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,523.

Electronic Stability Control (esc)
Filed Mar 14, 201947,000 milesPA

ELECTRONIC CONTROL THROTTLE STARTED TO GO ALL OF A SUDDEN

Electronic Stability Control (esc)
Filed Mar 12, 201951,000 milesGA

MY CAR WOULD SHUT OFF WHILE DRIVING ON HIGHWAY AND STREETS. MY CAR SHUT OFF AT HIGH SPEED, LOW SPEED, SHORT DISTANCE AND LONG DISTANCE. I WAS ADVISED BY A MECHANIC THAT THIS WAS THE CRANKSHAFT SENSOR THAT WAS RECALLED ON 2016 JEEP VEHICLES THOUGH MID JULY AND MY CAR IS AUGUST (RECALL S89). I TOOK VEHICLE TO JEEP DEALERSHIP AND WAS ADVISED THAT THE CAUSE IS THE CRANKSHAFT CENSOR BUT IM BEING CHARGED $350 FOR THIS SAME BAD PART BECAUSE MY VEHICLE IS NO LONGER UNDER WARRANTY. I ALMOST DIES ON THE HIGHWAY DUE TO THIS FAULTY PART. I TOOK MY CAR TO 3 MECHANICS AND WILL OUT OF POCKET $800 BECAUSE THE RECALL DID NOT EXTEND TO MY VEHICLE. ITS WRONG AND EXTREMELY UNSAFE!!!!

Engine
Filed Mar 12, 201919,100 milesPA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE CONTACT CALLED THREE RIVERS CHRYSLER JEEP DODGE RAM (2633 W LIBERTY AVE, PITTSBURGH, PA 15216, (412) 343-1200) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,100.

Traction Control System
Filed Mar 12, 201942,000 milesPA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. *TT CONSUMER HAD IT REPAIR. *JB

Engine
Filed Feb 26, 201942,000 milesNY

AS I AM DRIVING THE CAR STALLS. THIS HAPPENS A LOT WHEN I SLOW DOWN THEN PRESS THE GAS AGAIN, ALSO WHEN I TURN. THIS HAPPENS EVERYDAY ON THE HIGHWAY AND SIDE STREETS, THIS HAS LEAD TO ALMOST GETTING INTO MULTIPLE CAR ACCIDENTS. BE ADVISED YOU ARE ONLY ALLOWED TO REPORT ONE DATE OF OCCURRENCE, THIS IS A DAILY ISSUE. THERE IS A RECALL FOR THE 2016 COMPASS THAT DESCRIBES THE ISSUE MY CAR IS HAVING TO THE T. IT DOES NOT INCLUDE MY VIN NUMBER, BUT I THINK THIS SHOULD BE RE-EVALUATED AS THIS IS A VERY DANGEROUS ISSUE. BE ADVISED THE RECALL S89 STATES, 'THE CRANKSHAFT OR CAMSHAFT SENSOR MAY ONLY WORK INTERMITTENTLY, CAUSING THE ENGINE TO STALL.' PLEASE SEE THE ATTACHED FOR PROOF OF RECALL DETAILS. *DT*JB

Engine
Filed Feb 7, 201960,000 milesNV

TAKATA RECALL. WHEN ACCELERATING IN THE CAR THE ENGINE RANDOMLY STALLS AND THE CAR JERKS. IT HAPPENS ON THE HIGHWAYS AND SIDE STREETS. THE 2016 JEEP COMPASS SAYS IT HAS A RECALL FOR AN ISSUE WITH THE CRANKSHAFT BUT MY SPECIFIC ONE HAS THIS ISSUE AND THERE ARE NO RECALLS ASSOCIATED WITH MY VIN.

Air BagsCrash1 injured
Filed Jan 23, 201958 milesWI

ACCIDENT ON 12/25/2018 THE TRUCK WAS DEAM TOTAL BUT NO AIR BAG WAS DEPLOYED , ..*BF... *TR

Service Brakes
Filed Jan 16, 201921 milesCA

CONSTANT SQUEALING AND GRINDING NOISE AND HAS BEEN OCCURRING SINCE I'VE PURCHASED THE VEHICLE. MY VEHICLE NOW HAS 14028 MILES ON IT AND THE BRAKES STILL MAKES THIS NOISE WHEN COMING TO A STOP.

Engine
Filed Jan 15, 201966,545 milesIL

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SOUTH CHICAGO CHRYSLER JEEP RAM (7340 S WESTERN AVE, CHICAGO, IL 60636, (888) 470-4543) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,545.

Electrical System
Filed Jan 13, 201917,000 milesTX

CAR STALLS FOR NO REASON WHILE DRIVING. THE VIN SHOWS NO RECALLS, BUT CHRYSLER RECALLED VEHICLES FOR THIS PROBLEM IN DEC. 16, 2016 ( RECALL 16V907000), INCLUDING 2016 JEEP COMPASS. HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH.

Engine
Filed Jan 11, 2019IL

ENGINE JERKS AS IF IT'S A STALL ISSUE

Engine
Filed Jan 9, 201955,000 milesVA

TL* THE CONTACT OWNS A 2016 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO BERGLUND CHRYSLER JEEP (2525 FRANKLIN RD, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR WAS FAULTY. THE CRANK SENSOR WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 55,000.

Engine
Filed Jan 8, 201955,000 milesVA

I HAVE A 2016 JEEP COMPASS AND IT RANDOMLY JUST TURNS OFF WHILE I AM DRIVING IT. MY CAR HAS 55,000 MILES ON IT. WHEN IT FIRST HAPPENED IT HAD A CODE FOR A CRANK SENSOR AND I WAS TOLD IT REQUIRED AN UPDATE. THE UPDATE DID NOT CHANGE A THING. MY CAR WAS STILL TURNING OFF AT RANDOM TIMES. THIS LAST TIME IT TURNED OFF AT A RED LIGHT AND WHILE IN DRIVE BEGAN TO ROLL BACKWARDS DOWN A HILL INTO ONCOMING TRAFFIC. ONCE I STOPPED THE CAR, PUT ON MY FLASHERS, AND HAD IT IN PARK MY JEEP COMPASS WOULD NOT START AGAIN. I THEN HAD TO FLAG DOWN A POLICE OFFICER TO HELP WITH THE TRAFFIC AROUND ME. MY CAR EVENTUALLY STARTED AND I DROVE IT RIGHT TO THE JEEP DEALER WHO TOLD ME THERE WAS NO CODES AND NOTHING WRONG WITH MY CAR, WHICH CLEARLY THERE MUST BE PROBLEM. I DO NOT FEEL SAFE FOR MYSELF OR OTHERS WHILE DRIVING THIS CAR. CHRYSLER NEEDS TO FIX THIS PROBLEM. THERE HAVE BEEN MANY PEOPLE ON THIS SITE COMPLAINING OF THE SAME EXACT PROBLEM. 2016 JEEP COMPASS HAD A RECALL FOR THE CRANK SENSOR BUT MY CAR DID NOT FALL UNDER THIS RECALL BUT CLEARLY IT SHOULD HAVE. THIS IS MY 3RD TIME AT THE CHRYSLER DEALER WHO HAVE BEEN UNABLE TO RECREATE THE PROBLEM I HAVE BEEN EXPERIENCING.

Engine
Filed Jan 4, 2019150,000 milesPA

MY CAR CONTINUALLY SHUT DOWNS WHILE DRIVING! THIS IS VERY UNSAFE AND HAPPENS WHILE I AM DRIVING ON THE PA TURNPIKE CRUISE CONTROL SET. NO WARNING NO SOUND, THE CAR DOES NOT OVER HEAT. THE CAR JUST SHUTS DOWN. I IMMEDIATELY CALLED MY LOCAL JEEP DEALER FIRST TIME IT HAPPENED, AT APPROX 3:15 AM IN THE MORNING AND LEFT A MESSAGE. I DROPPED MY VEHICLE OFF 2 DAYS LATER (I BELIEVE) AND BY THAT TIME IT WAS JUMPING AS WELL WHEN INCREASING SPEED OR COMING AROUND CORNERS. THEY STATED THEY COULD NOT REPLICATE THE ISSUE. I WENT TO THE DEALERSHIP AND WENT OUT WITH THE SERVICE MGR AND REPLICATED THE ISSUE. CAR DID NOT STALL AT THAT TIME AND I WAS TOLD WITH NO CODES, OR NOT BEING ABLE TO REPLICATE THE ISSUE THEY CANNOT DETERMINE THE CAUSE. SPARK PLUGS REPLACED $300 LATER NO JUMPING BUT CAR IS STILL STALLING!!!!!!! THIS IS A VERY UNSAFE SITUATION. MY CAR IS CONTINUING TO STALL WHILE DRIVING TO WORK IN THE EARLY AM 3AM ON THE PA TURNPIKE. I COULD BE KILLED BY TRACTOR TRAILER. AGAIN THIS AM, I HAD CRUISE CONTROL SET AT 65 MPH - CAR STALLED NO WARNING!. THANKFULLY I WAS IN THE RIGHT LANE AND COASTED TO THE SHOULDER. PUT MY CAR IN PARK, TURN THE KEY TO OFF AND ATTEMPTED TO RESTART MY CAR - NOTHING!! WOULD TURN BUT NOT START, WAITED APPROX 1 MINUTE AND TRIED AGAIN, SAME THING WOULD NOT START. WAITED ANOTHER MINUTE,TRIED AGAIN AND THE CAR STARTED AND NOW THE SERVICE ENGINE LIGHT IS ON. I DROVE TO WORK AT 55 MPH WITH FLASHERS ON - TOTALLY UNSAFE ON THE PA TURNPIKE. I CALLED MY DEALER IMMEDIATELY AND

Electrical System
Filed Dec 25, 201852,000 milesIN

KEY WILL NOT TURN. STATIONARY, TURN STEERING WHEEL AND KEY WILL TURN. ONE TIME REFUSED TO TURN. HAD CAR TOWED.

Seat Belts
Filed Dec 24, 201880,000 milesAZ

THE PASSENGER SEAT BELT DOES NOT SEEM TO FULL ENGAGE WHEN I CLICK MY SEAT BELT. I HAD NOTICED WHEN WE CAME TO A SUDDEN STOP WHILE DRIVING TO A NEARBY STORE AND THE SELF BELT CAME UNDONE RIGHT AFTER I HAD CLICKED IT IN. THANKFULLY THE CONVENIENCE STORE IS ONLY A MILE OR SO AWAY ON A MAIN HIGHWAY ROUTE. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE AND SINCE THEN HAVE MADE SURE TO DOUBLE CHECK BY PULLING ON IT TO SEE IF IT'S FULLY ENGAGED. THERE ARE TIME WHERE IT'LL KEEP COMING UNDONE AND I HAVE TO KEEP CLICKING IT ON UNTIL IT FULLY ENGAGED.

Engine
Filed Dec 19, 201859,000 milesMD

SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.

Electrical System
Filed Dec 18, 201849,000 milesOH

MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.

Unknown or Other
Filed Dec 13, 201866,000 milesMI

CAR JERKS WHEN ACCELERATING AFTER MAKING A TURNS

Power Train
Filed Dec 11, 201845,000 milesOH

AS A MOTHER OF THREE CHILDREN, THE YOUNGEST ONLY BEING TWO YEARS OLD, I DO NOT FEEL SAFE DRIVING MY 2016 JEEP COMPASS. EVERY SINGLE TIME I DRIVE THE VEHICLE THE MOTOR RANDOMLY STALLS OUT WHILE DRIVING SEVERAL DIFFERENT TIMES. MY CAR IS VERY WELL MAINTAINED AND DRIVEN EASILY AND EVEN WITH THE GAS PEDAL UNDER LIGHT LOAD IT STALLS OUT LEAVING ME IMMOBILE OR THE VEHICLE MISFIRING AND JERKING FORWARD VIOLENTLY STRUGGLING TO DRIVE WHICH PUTS MY CHILDREN AND I IN DANGEROUS OR POTENTIALLY DEADLY SITUATIONS. THIS HAPPENS ALL THE TIME. THIS IS DUE TO A BAD CRANKSHAFT POSITION SENSOR AND OR BAD WIRING FROM THE FACTORY. WHEN I TYPE MY VIN NUMBER INTO THE NHTSA WEBSITE FOR RECALLS IT SAYS MY VEHICLE HAS NO ACTIVE RECALLS. THERE ARE SEVERAL OTHER JEEP COMPASS'S OF THE SAME YEAR AND MODEL WITH THIS EXACT ISSUE UNDER RECALL AND MY VEHICLE NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. MY CAR IS ONLY TWO YEARS OLD IT SHOULD BE A RELATIVELY SAFE AND RELIABLE VEHICLE NOT SOMETHING I WORKED SO HARD TO BUY AND AN AFFRAID TO DRIVE.

Engine
Filed Dec 5, 201855,000 milesWV

CRANK SHAFT SENSOR , CAR STALLS, FIRST STARTED IN JULY 2018...CHECK ENGINE LIGHT CAME ON AND THREW BACK CODE FOR CRANK SHAFT SENSOR

Engine
Filed Nov 25, 201868,000 milesKY

MY JEEP COMPASS 2016 HAD BEEN TO THE MECHANIC IN 2 DIFFERENT GARAGES. FOR 60 DAYS I'VE EXPERIENCED ENGINE SHUT OFF WHILE IN MOTION. THERE WAS NO WARNING, NO ENGINE LIGHT. NO WARNING WHAT SO EVER. THIS SITUATION WAS VERY DANGEROUS AS MY CAR WOULD LOSE POWER IN THE MIDDLE OF THE 4 WAY INTERSECTION, IT WOULD SHUT OFF ON THE FREEWAY. STALL OUT AND SHUT OFF AT STOP LIGHTS. I WAS AFRAID OF DRIVING MY CAR BUT I HAD TO GET TO WORK WHICH WAS 30 MILES AWAY FROM MY HOME. 2 MECHANICS TOLD ME THAT THE ENGINE ON DIAGNOSTIC TESTING SHOWED NO CODES, THEY DID NOT KNOW WHAT WAS WRONG WITH IT. FINALLY A MECHANIC LOOKED AT MY RESEARCH AND AGREED TO REPLACE THE CRANKSHAFT SENSOR WHICH HAD BEEN RECALLED ON 2016 COMPASS JEEP BUT MY VIN WAS NOT UNDER THE RECALL (WHY) AFTER THIS SENSOR WAS REPLACED THE CAR DROVE PERFECTLY, NO MORE STALLED ENGINE AND SHUT OFF WHILE DRIVING. I BELEIVE THAT JEEP CHRYSLER SHOULD PAY FOR THIS REPAIR AS IT IS A 2016 JEEP COMPASS AND THEY HAVE FIXED OTHERS. I WILL NEVER BUY A JEEP OR CHRYSLER. MOST SCARY CAR PROBLEM I EVER ENCOUNTERED. I AM A 55 YEAR OLD DRIVER, HAVING DRIVEN OVER A MILLION MILES IN MY LIFE TIME. TO HAVE A CAR SHUT OFF ITS ENGINE IN MID FLIGHT IS VERY DANGEROUS. HOPE THIS WILL HELP OTHERS UNDERSTAND WHAT IS HAPPENING IF THEY OWN A JEEP.

Engine
Filed Nov 17, 201867,000 milesKY

RECALL ON 2016 JEEP COMPASS FROM MAY 9TH- JULY 15 THE CRANKSHAFT , CAMSHAFT SENSOR MAY ONLY WORK INTERMITTINGLY CAUSING ENGINE TO STALL. AT 67,000 MILES MY CAR WHICH ALWAYS RAN VERY WELL STALLED, "ENGINE SHUT OFF IN MID FLIGHT" I WAS DRIVING UP A HILL, SLOWED TO STOP AND TURN RIGHT WHEN THE ENGINE DIED, COMPLETELY SHUT OFF. I PUT JEEP IN PARK. TIRED TO RESTART WHICH IT DID NOT RESTART AND I WAITED AN HOUR FOR THE TRIPLE AAA. WE BROUGHT IT TO A MECHANIC WHO TOLD ME HE COULD NOT FIND ANYTHING WRONG WITH IT AS THE DIAGNOSTIC TESTS SHOWED NOTHING , HE STARTED IT AND CLAIMED HE DROVE DOWN THE RODE AND BACK AND IT WAS FINE. I PICKED UP MY JEEP AND DROVE IT HOME BUT WAS AFRAID TO DRIVE IT ANYWHERE. I CALLED MECHANIC NUMBER 2 WHO TOOK A LOOK AT IT AND TOLD ME HIS DIAGNOSTIC EQUIPMENT SHOWED NO CODE, HE DROVE IT AND COULD NOT REPRODUCE THE PROBLEM HE REPAIRED THE THROTTLE BODY REPLACE IT AND CLEANED IAC VALVE AND MASS AIR FLOW SENSORS. TOLD ME IT WAS FINE SHOULD BE OK TO DRIVE. I DROVE IT OFF THE LOT NOT MORE THAN 15 MILES AS I WAS TURNING RIGHT SLOWING DOWN THEN ACCELERATING IT STALLED IN MID FLIGHT CAR ENGINE DIED. I PUT FLASHERS ON AND PUT CAR IN PARK, THEN 2 MINUTES LATER IT STARTED AND I DROVE HOME. THERE IS SOMETHING VERY SERIOUSLY WRONG WITH THIS JEEP IT COULD EASILY BE INVOLVED IN A COLLISION AS IT IS UNPREDICTABLE WHEN IT WILL STOP, ENGINE DIES. I WILL TAKE IT BACK TO MECHANIC NUMBER 2 FOR A SECOND EVALUATION. I HAVE CALLED THE DEALER. THEY TOLD ME THEY WOULD CHARGE ME FOR DI

Service Brakes
Filed Nov 16, 201840,000 milesCA

I PURCHASED THE 2016 JEEP COMPASS USED FROM ROBERTSON HONDA IN PALMDALE CA. THE NEXT DAY I NOTICED THE BREAKS MADE A SQUEAK SOUND WHEN I APPLIED THE BREAKS AT A COMPLETE STOP. I TOOK IT BACK TO DEALERSHIP, THEY CHECKED IT AGAIN, AND TOLD ME I HAD NOTHING TO WORRY ABOUT; THE BREAKS WERE SOUND AND NOT WORN OUT. THEN TODAY I FOUND OUT FROM CREDIT KARMA THAT THERE WAS A RECALL ON MY CAR. I'M CONCERNED AND WOULD LIKE THE PROBLEM ADDRESSED. I WAS NOT TOLD BY THE DEALERSHIP THAT MY CAR HAD A MANUFACTURES RECALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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