WHEN TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL HAS A NOTCH, OR HARD SPOT IN IT TO GO STRAIGHT. IT EITHER WANTS TO GO RIGHT OR LEFT, AND WHEN YOU TRY TO CORRECT IT, IT'S HARD TO MOVE THE WHEEL THEN WITH MORE PRESSURE YOU CAN GET PAST THAT POINT THEN IT GETS SUPER EASY AND JERKS. WHAT HAPPENS IS WHEN YOU'RE TRYING TO GO STRAIGHT, YOU JUST BOUNCE BACK AND FORTH IN THE LANE. IT'S EXTREMELY ANNOYING BUT EVEN MORE DANGEROUS. EVEN WITH BOTH HANDS ON THE WHEEL YOU JUST BOUNCING FROM RIGHT TO LEFT TO RIGHT TO LEFT THE WHOLE TIME. JEEP ALWAYS SAYS THERE'S NOTHING WRONG AND THAT'S NORMAL, BUT IT'S NOT.
2019 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
THE VEHICLE STALLS WHILE DRIVING AND ENGINE SHUTS DOWN. WILL START BACK UP BUT STALLS WHEN TAKING A TURN WORST
THE JEEP JERSEY ALOT STOP AND START I THOUGHT SOMEONE AND HIT ME FROM BEHIND. GOING UP HILLS IT JENKS. I HAD TO REPLACE A SHOCK LAST MONTH THAT WAS LEAKING AND I BOUGHT THIS VEHICLE BRAND NEW .
VEHICLE BURNS A TREMENDOUS AMOUNT OF OIL.MINIMUM OF 2 QUARTS BETWEEN OIL CHANGES.ALSO VEHICLE LURCHES WHEN PUT INTO GEAR ON FIRST FEW STARTUPS OF DAY.
THE VEHICLE WILL JERK QUICKLY TO THE RIGHT WITHOUT NOTICE, WHEN ON THE HIGHWAY.
I HAD JUST HAD MY VEHICLE 6 WEEKS DRIVING FROM A STOP TO ANOTHER STOP. CAR STARTED CHUGGING THOUGHT I HADN'T GIVEN ENOUGH GAS THEN I THOUGHT IT POWERED DOWN AT THE STOP .LIGHTS WENT OUT ON BOTH CLUSTERS WENT TO ACCELERATE CHUGGED COULDN'T GET ACROSS STREET CHECK ENGINE LIGHT CAME ON I COASTED TO THE SIDE AND IT WOULDN'T START WAITED 15 MIN INCHED HOME ABOUT 3 MILES CALLED DEALER SENT A TOW TO PICK CAR UP HAD IT FOR A WEEK HAS SAME PROBLEM. THEY SAID TO BRING IT BACK 500 MILES WHEN IT HAPPENED HAS 3500 NOW AFRAID TO DRIVE. I NEED A VEHICLE CAN'T LEAVE FOR EXTENDED TIME AND NOTHING IS DONE
CAR STALLS WHILE WHILE IDLING. CAR HAS TO BE PUT BACK INTO PARK AND IT TAKES A FEW TRIES BEFORE THE ENGINE STARTS AGAIN. DEALER INSPECTED THE ELECTRICAL SYSTEM AND REPLACED THE BATTERY 3 MONTHS AGO.
TL* THE CONTACT LEASED A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THERE WAS AN ABNORMAL CLICKING NOISE DETECTED. ADDITIONALLY, WHILE STOPPED OR ACCELERATING, THE VEHICLE HESITATED TO RESPOND AND IS ONGOING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO RON LEWIS AUTOMOTIVE GROUP (600 CLAIRTON BLVD, PITTSBURGH, PA 15236, (412) 655-7500) WHERE THE CONTACT WAS INFORMED THE VEHICLE WORKED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,500.*DT*JB
I'M NOT SURE IF I PICKED THE CORRECT CATEGORY. BUT BASICALLY SOMETIME WHEN I STOP MY VEHICLE SHUTS OFF. IT HAS HAPPENED A FEW TIMES NOW. MY CAR NO LONGER DOES THE THING WHEN IT TURNS THE ENGINE OFF TO SAVE FUEL. MY VEHICLE ALSO STARTS SO SOMETIMES, LIKE IT'S HAVING PROBLEMS WITH THE ENGINE TURNING OVER.
6 TIMES IN THE LAST WEEK, MY CAR HAS SHUT OFF MID DRIVE. AS I AM DRIVING, MY CAR WILL DING, MY BATTERY LIGHT WILL FLASH ON AND THEN MY CAR WILL COMPLETELY SHUT DOWN WITHIN 3-5 SECONDS. I WILL HAVE TO TURN MY KEY TO OFF, WAIT A MINUTE AND RESTART. I WILL HAVE TO PUMP THE GAS PEDAL AND MY CAR WILL SPUTTER BEFORE IT TURNS OVER AND STARTS BACK UP. UNDER NORMAL CIRCUMSTANCES, I DO NOT HAVE ANY ENGINE LIGHTS DISPLAYED ON MY SCREEN FOR ATTENTION AND EVERYTHING RUNS SMOOTHLY. I HAVE ALSO CHECKED MY BATTERY ON THE SCREEN DISPLAY AS I DRIVE AND IT IS ALWAYS BETWEEN 14.2-14.4V. DURING THESE SHUTS, MY CAR IS GOING UNDER 30 MILES PER HOUR, BUT HAS HAPPENED AS I AM TURNING AND GOING STRAIGHT. MOST RECENTLY (THIS MORNING), I WAS DRIVING STRAIGHT (HAD JUST PULLED OUT OF MY PARKING SPOT AT MY APARTMENT) AND MY BATTERY LIGHT TURNED ON AND MY CAR LOCKED. THE STEERING WHEEL AND PEDALS WERE UNUSABLE, BUT MY ENGINE REMAINED ON. I CHECKED MY BATTERY DURING THIS AND IT SAYS IT WAS AT 12.2V. I HAD TO SHUT MY CAR OFF, PUMP THE GAS TO TURN THE ENGINE OVER AND MY BATTERY DISPLAYED AS BACK AT 14.4V. THIS HAPPENED 3 MORE TIMES BEFORE I WAS OUT OF MY APARTMENT COMPLEX (EVERY 50 FEET OR SO) AND I TURNED AROUND AND PARKED AGAIN. I HAD MY CAR HOOKED UP TO DIAGNOSTICS MACHINE AFTER IT BEGAN THE FIRST SHUT DOWNS, BUT IT RETURNED WITH NO ERROR CODES AND MY BATTERY TESTED FINE AND ALL THE WIRES WERE SECURE. I CALLED MY JEEP DEALERSHIP AND THEY STATED I AM OUTSIDE MY WARRANTY (BY 800 MILES), SO I WOULD HAVE TO PAY
BACKING OUT OF GARAGE GASOLINE WAS COMING OUT OF THE ENGINE COMPARTMENT AND FALLING ONTO THE DRIVEWAY. WHEN THE ENGINE WAS TURNED OFF THE GAS STOPPED COMING OUT. TURNED THE ENGINE BACK ON AND GAS STARTED COMING OUT AGAIN SO I PARKED IT IN THE YARD. I CALLED THE DEALER AND THEY HAD IT TOWED TO THEIR PLACE. THEY TOLD ME THE FUEL LINE WAS DISCONNECTED AT THE FUEL PRESSURE SENSOR. THEY STATED THAT YOU CAN'T REMOVE THIS WITHOUT A SPECIAL TOOL AND IT WAS PROBABLY NOT FULLY LOCKED IN WHEN MADE AND OVER TIME CAME LOOSE. BRAD AT CROWN JEEP IN CLEVELAND, TN. THAT'S ALSO WHERE I PURCHASED IT FROM.
I SUSPECT THAT SOMEONE IS TAKING OVER MY CAR USING THE OBD2 PORT. I WAS AT AN APPOINTMENT ON MONDAY AND AROUND 7:00 PM I HEARD MY CAR LOCKED AND I HAD MY CAR ALREADY LOCKED. WHEN I RETURNED TO THE CAR, THE CAR RADIO SCREEN WAS JUMBLED UP AND THE CAR BEGAN TO SHAKE AFTER U TURNED ON THE CAR. I HAD TO TURN THE CAR OFF AGAIN IN ORDER TO REMOVE THE SCRAMBLED ICONS ON THE SCREEN. THIS HAS HAPPENED BEFORE SINCE WORKING AT CATALENT IN HARMANS MD. I HAD A COUPLE OF PHONE CALLS THAT OCCURRED PRIOR TO THE INCIDENT HAPPENING WHICH WAS ABOUT 10 MINUTES PRIOR TO MY CAR LOCKING OR THE INDICATION OF IT LOCKING WHEN THE HORN WENT OFF TWICE. MY CAR WAS PARKED RIGHT IN FRONT OF THE BUILDING LOCATED IN ROSEDALE MARYLAND, 8767 PHILADELPHIA RD SUITE C, ZIP CODE 21237. THE CAR HAS BEEN FEELING WEIRD EVER SINCE WHILE DRIVING. WHEN WORKING AT CATALENT, I HAVE 3 POLICE REPORTS OF PEOPLE WHO HAD GOTTEN INTO MY CAR ON MULTIPLE ACCOUNTS EVEN BREAKING ITEMS IN MY CAR. THIS HAS NEVER HAPPENED UNTIL I STARTED WORKING WITH THIS JOB. I AM NO LONGER WORKING THERE NOW DUE TO HOSTILE WORKING CONDITIONS AND WAS FIRED DUE TO HAVING NEGATIVE TIME. IN WHICH THOSE TIMES REQUIRED ME TO HAVE MY VEHICLE REPAIRED AND DOCTOR'S APPOINTMENTS THAT I UTILIZED PTO TIME AND WAS APPROVED BY THE SUPERVISOR. I HAVE A LAWYER SPEAKING WITH CATALENT LAWYER AS WELL AS EEOC CASES AND A WORKER'S COMPENSATION CASE DUE TO A WORKER ALLOWING A METAL 10 FOOT LADDER FALL ON MY BACK AND I WAS TOLD TO COMPLETE A NEAR MISS REPORT. I WAS OUT FOR
THE JEEP STARTED STALLING WHEN IN MOTION/ DRIVING ABOUT A MONTH AGO, IT USUALLY HAPPENED WHEN BRAKING TO STOP AND THE JEEP WILL NOT TURN BACK ON. IT TAKES ABOUT THREE TIMES TO TURN OVER AND START BACK UP. YESTERDAY WHILE DRIVING ON A BUSIER ROAD THE JEEP STARTED THROWING ERRORS STAYING SYSTEMS WERE NOT WORKING, THE CHECK ENGINE LIGHT CAME ON AND THEN WHEN I TRIED TO DRIVE IT THROUGH THE STOP LIGHT THE VEHICLE WOULD NOT SHIFT OR ACCELERATE. I GOT IT PULLED OVER IN A GAS STATION PARKING LOT AND TURNED THE VEHICLE OFF. THE VEHICLE WOULD NOT TURN OVER THE FIRST COUPLE OF TIMES AND THEN IT FINALLY DID. NOT WHEN I TRY TO REMOTE START THE VEHICLE IT WILL NOT STAY RUNNING. EVERY TIME I HAVE HAD THIS HAPPEN I HAVE BEEN DRIVING ON A CITY STREET AND I AM LUCKY I HAVE NOT BEEN IN AN ACCIDENT AS NOTHING WORKS NOT EVEN MY HAZARD LIGHTS. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE ANYMORE. WHEN THE ELECTRIC ISSUE HAPPENED YESTERDAY THERE WAS A RED FLASHING LIGHTENING BOLT ON THE DASH AND THE TRACTION CONTROL LIGHT WAS ALSO FLASHING WHEN IT WAS TELLING ME CERTAIN SYSTEMS WERE NOT WOKING. I TRIED TO GET A PICTURE BUT IT DID NOT TAKE. I AM CURRENT IN CANADA AT COLLEGE AND WITH THE BORDERS BEING CLOSED I CAN NOT JUST DRIVE TO NY TO GET IT LOOKED AT. I TRIED TO CALL A JEEP DEALER HERE BUT NOW ONE WILL RETURN MY CALLS
ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE HAS STALLED OUT OR DIED. EITHER WHILE DRIVING AT LOW SPEEDS OR TURNING LEFT/RIGHT THE SAME THING HAPPENS. WITHOUT NOTICE, LIGHT INDICATORS FOR BATTERY, AUTOMATIC START, AND NOW ENGINE POPS ON WHILE THE STEERING LOCKS UP AS THE JEEP STALLS. I'VE TAKEN IT TO THE DEALERSHIP TWICE ONLY FOR THEM TO SAY THERE AREN'T ANY ACTIVE RECALLS FOR MY JEEP AND THAT THEY DON'T KNOW WHAT IS THE CAUSE FOR THE VEHICLE TO STALL WHILE DRIVING. I SERVICE MY VEHICLE REGULARLY AND KEEP UP WITH THE MAINTENANCE. I PURCHASED THIS VEHICLE IN AUGUST OF 2018 ON ONLY HAVE 34,588 MILES. THIS MAKES NO SENSE AND I FEAR THAT MY AND THE PASSENGERS IN MY JEEP LIVES ARE AT RISK FROM THE MALFUNCTIONS OF THIS JEEP ENGINE SYSTEM. THE MANUFACTURE HAS BEEN NO HELP FOR THE NUMEROUS CUSTOMER COMPLAINTS THAT ARE HAVING THE SAME PROBLEMS. I JUST WISH THEY COULD ACTUALLY FIX IT SO I CAN HAVE SOME PIECE OF MIND!
WHILE DRIVING EAST ON INTERSTATE 70, I HAD A BLOWOUT. AFTER LOOKING AT THE REMAINING TIRES, IT SEEMED THAT THEY WERE ALL PRETTY WORN - IF THEY HAVE THE MINIMUM 2/32 TREAD REMAINING, THEY BARELY DO. I FEEL THAT A PROPER SAFETY INSPECTION WAS COMPLETED BEFORE ENTERPRISE CAR RENTAL ON 37TH STREET NORTH IN WICHITA, KANSAS SENT ME AWAY IN THE VEHICLE.
VEHICLES STALLS COMPLETELY AND DOES NOT WANT TO START IT TAKES ABOUT 3 ROUNDS OF SECURITY MODE OF SECONDS BEFORE IT WILL RESTART AGAIN.
WHOLE STATIONARY, THE JEEP HAS ACTED LIKE IT DIDN'T WANT TO START 4 SEPARATE TIMES, THE CLIMATE CHANGES ITSELF TO GO THE THE FRONT VENT ON HIGH HEAT EVERY TIME THE CAR IS TURNED ON REGARDLESS OF SETTING BEFORE TURNING OFF, AND RADIO TURNS ON AND OFF ON ITS OWN. THE AUX PORT ON THE CONSOLE WILL WORK ONE DAY AND NOT THE NEXT. WHILE DRIVING, THE CRUISE CONTROL HAS STOPPED WORKING TWICE. ALL THIS HAPPENED IN A SPAN OF TWO WEEKS.
WHILE DRIVING, THE CAR SHUT OFF AND HAD TO BE RESTARTED.
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND JERKED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (3314 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE OIL NEEDED TO BE CHANGED EVERY 3,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
DRIVING DOWN THE ROAD AND THE AUTOMATIC TRANSMISSION SHIFTS HARD INTO A CERTAIN GEAR, 3RD TO BE EXACT. IT FEELS LIKE THE TRANSMISSION IS GOING TO FALL OUT. THEN WHEN I HAVE CRUISE CONTROL ON AND ITS SET AT 70 GOING DOWN A HILL AND THE ENGINE REVS THE RPMS PAST 5 TO SLOW DOWN WHICH IT NEVER DOES UNTIL I USE MY BRAKES TO SHOW DOWN. THE CAR IS IN MOTION, BUT ON 9/5/2020 THE CLUNK SOUND DID IT 4 OR 5 TIMES THAT DAY AND I HAD THE AIR ON. STOPPED IN A PARKING LOT TO THE STORE TO GRAB THINGS, THEN THE CHECK ENGINE LIGHT GOES ON. GET HOME ABOUT 2 MILES AWAY FROM THE STORE AND WENT TO PUT IN REVERSE AND THE CAR WOULDN'T MOVE. THEN PUT IT INTO PARK AND BACK INTO REVERSE THEN IN COULD MOVE THE VEHICLE
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT NOTICED THE OIL LEVEL WAS LOW. THE CONTACT CALLED LANDERS CHRYSLER DODGE JEEP RAM (315 GOODMAN RD E, SOUTHAVEN, MS 38671 (662) 349-3006) AND WAS INFORMED THERE WERE NO RECALLS ASSOCIATED WITH VIN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000. INVALID VIN.
LESS THAN A YEAR INTO THE PURCHASE OF A BRAND NEW 2019 JEEP CHEROKEE, THE AUTO START-STOP FAILED COMPLETELY DURING DAILY RIDES (BEFORE THEN, IT USED TO WORK PERFECTLY -- AT THE RED LIGHT FOR EXAMPLE). TOOK IT TO THE DEALERSHIP SERVICE CENTER WHERE I HAD BOUGHT MY CAR FROM, THEY TOLD ME THE FEATURE FUNCTIONS ON A SEPARATE BATTERY AND THAT THEY COULD DO NOTHING CRAZY BUT MANUALLY (TEMPORARILY) RECHARGE WHATEVER BATTERY THEY WERE REFERRING TO. THE SERVICE MANAGER ALSO CLUELESSLY TOLD ME TO GIVE IT A FEW HOURS AFTER EACH RIDE UNTIL THE BATTERY RESPONSIBLE FOR THE AUTO START-STOP FUNCTIONALITY RECHARGES ITSELF. ALTHOUGH I FOLLOWED THEIR INSTRUCTION, I GOT ZERO RESULT. TODAY AT THE TIME OF WRITING THIS COMPLAINT, IT IS GETTING CLOSE TO TWO YEARS AFTER MY PURCHASE AND THERE OCCURS ANOTHER ANNOYING BUG: THE MAIN BATTERY KEEPS DYING ON ME EVERY TIME I WANT TO START THE CAR. ALSO, THE FRONT DISPLAY SHOWS AN "ENGINE TEMPERATURE HOT" MESSAGE AS THE BATTERY FAILS TO START THE CAR, ALTHOUGH I DO NOT BELIEVE THE MESSAGE IS RELEVANT SINCE MY CAR HAD BEEN SITTING IN A FAIRLY COOL SPOT FOR AT LEAST 10 HOURS - NO REASON FOR ANY PARTS OF IT TO GET HOT WHILE THE ENGINE IS SHUT DOWN.
CAR WILL STOP WHEN IN A LOW GEAR. THE VEHICLE WILL TURN OFF AND HAS TO BE PUT BACK INTO PARK, THEN RESTARTED. ALSO THE VEHICLE IS NOW NOT TURNING COMPLETELY OFF WHEN IN PARK. HAVE HAD TO DISCONNECT THE BATTERY TO TURN CAR OFF.
WHILE MAKE A RIGHT TURN FROM A CITY STREET INTO MY RESIDENTIAL AREA THE VEHICLE TURNED OFF IN MID TURN.
BACK UP CAMERA FAILS TO WORK WHEN SHIFTED IN REVERSE FROM TIME TO TIME. HAS HAPPENED 6 TIMES SINCE VEHICLE WAS PURCHASED.
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED WHILE DRIVING. THE CONTACT ALSO STATED THAT THE RACK AND PINION AND STEERING SHAFT ALSO MADE AN ABNORMAL NOISE WHILE DRIVING. THE POWER TRAIN-AUTOMATIC TRANSMISSION, ENGINE, SERVICE BRAKES AND HYDRAULIC, ELECTRONIC SYSTEM WIRING CABLE UNDER HOOD, SEAT, AIR BAGS WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,500.
ENGINE WILL CONSUME 4-5 QUARTS OF OIL BETWEEN SCHEDULED/PRE PROGRAMMED OIL CHANGES. ALL OIL CHA TEA HAVE BEEN CONDUCTED AS SCHEDULED. ENGINE WILL SHUT DOWN SPONTANEOUSLY DUE TO LOW OIL IF OIL IS NOT CHECKED AT EVERY REFUELING.
VEHICLE DOES NOT DOWNSHIFT WHEN SLOWING FOR EXAMPLE A GREEN LIGHT POSSIBLY TURNING RED BUT DOESN'T. ALSO STALLS OUT WHEN DRIVING AND YOU HAVE TO STOP AND PUT IN PARK WAIT ABOUT THREE MINUTES
CONTINENTAL PRO CONTACT TX TIRE-DOT A35L WBJD A18 CONTINUAL AIR LEAKAGE PROBLEM FOR THE PAST 6 MONTHS. 4 TO 5 LBS LOST EACH WEEK. 16,000 MILES ON THE TIRE AND HAD TO REPLACE WITH NO SUPPORT FROM CONTINENTAL DEALER. COULD NOT FIND LEAK AND WOULD NOT AMORTIZE THE COST. CAN THE NHTSA ANALYZE THE TIRE FOR POTENTIAL HAZARDS. I HAVE THIS TIRE IN MY POSSESSION.
AFTER COMING TO A STOP AT AN INTERSECTION WITH A RED LIGHT I WAS AT A COMPLETE STOP AND THE AUTO ENGINE ON/OFF FEATURE ACTIVATED. WHEN THE LIGHT TURNED GREEN I WENT TO ACCELERATE BUT AS SOON AS I APPLIED THE ACCELERATOR THE DISPLAYS, DASH LIGHTS, AND HEADLIGHTS ALL TURNED OFF. THE VEHICLE'S ENGINE ALSO TURNED OFF. THE ELECTRONICS STAYED OFF FOR SEVERAL MORE SECONDS BEFORE COMING BACK ON BUT I COULD NOT START THE VEHICLE FOR NEARLY A MINUTE. WHILE ATTEMPTING TO TURN THE VEHICLE BACK ON I HAD PUT IT IN PARK, HAD MY FOOT ON THE BRAKE, AND HAD HELD THE PUSH TO START BUTTON IN ALL THREE POSITIONS. THE ENGINE DID NOT ATTEMPT TO TURN OVER AT ANY TIME. AFTER APPROXIMATELY 1 MINUTE, I WAS FINALLY ABLE TO START THE VEHICLE AGAIN AND CONTINUE TO MY HOME. ONCE I ARRIVED, I CYCLED THROUGH THE VEHICLE INFORMATION SCREENS. THE BATTERY READ AN OUTPUT OF 13.6 VOLTS. THE VEHICLE ACTED NORMALLY AFTERWARDS AND NO WARNING LIGHTS APPEARED AFTER OR WERE ON BEFORE.
THE CHEROKEE SUDDENLY AND UNEXPECTEDLY TURNS OFF. LUCKILY WHILE STANDING AT A RED LIGHT. WAS AT THE DEALERSHIP - DROVE SEVERAL MILES WITHOUT FINDING AN ISSUE. TODAY (8-5-2020) IT HAPPENED AGAIN FOR THE THIRD TIME.
I WAS DRIVING VERY SLOWLY, TURNING THE CORNER OF MY STREET WHEN POWER STEERING FAILED, LIGHT SAYING POWER STEERING NEEDS SERVICING CAME ON. I COULDN'T CONTROL THE STEERING, HIT THE CURB, IT TOOK OUT A CHUNK OF THE TIRE AND BENT THE RIM. I BACKED UP AND WITH GREAT DIFFICULTY, DROVE CAR DOWN STREET TRYING TO GET IT IN DRIVEWAY. COULDN'T STEER, PARKED IT IN FRONT OF MY NEIGHBORS HOUSE.
WHEN DRIVING ON SAME ROADS WITH SIMILAR CLOUD COVER 60% OF THE TIME THE RADIO RECEPTION IS NOT WORKING WELL. CUTS IN AND OUT. THE OTHER 40% OF THE TIME IT WORKS FINE. THE AUDIO COMING FROM A MEDIA SOURCE IS NOT EFFECTED AND NEITHER IS SIRUS RADIO. ONLY FM AND AM STATIONS.
WHILE COMING TO A STOP AT A FREEWAY ENTRANCE I SLOWED THEN WHEN I WAS ABLE TO ENTER THE TRAFFIC STREAM I ACCELERATED AND THERE WAS NO ACCELERATION OR WAS SLOWER THAN NORMAL. THIS HAS HAPPENED SEVERAL TIMES. THE CAR ENGINE IN NOT OFF BUT AT IDLE. THIS IS DANGEROUS BECAUSE YOU HAVE TO ACCELERATE RAPIDLY. SOMETIMES ACCELERATION COMES ON ABRUPTLY AFTER 2 SECONDS OF PEDAL BEING PUSHED DOWN
ENGINE CONSUMES OIL. THE ENGINE CONSUMES MORE THAN A QUART OF OIL EVERY 1000 TO 1500 MILES, AND WHEN THE OIL IS TOO LOW THE ENGINE SHUTS DOWN. THIS IS VERY DANGEROUS WHEN DRIVING ON THE EXPRESS WAYS OR IN TRAFFIC.
DRIVING ON A LOCAL ROAD I LOST ABILITY TO ACCELERATE. IT SOUNDED LIKE THE ENGINE WAS NO LONGER RUNNING. LUCKILY WAS ABLE TO PULL OVER. AFTER TURNING OFF THE CAR I COULD NOT TURN THE CAR BACK ON.
THE AIR BAG LIGHT COMES ON AN D WILL NOT GO OFF. THE LIGHT SAY SERVICE AIR BAG. HAVE TAKEN IT TO A DEALERSHIP TO CHECK THE ISSUE. THEY THOUGHT PINCHED WIRE AND THEY REPAIRED IT; HOWEVER AFTER 2 DAYS THE LIGHT RETURNED. FIRST LIGHT CAME ON 07/19/2020 AND TOOK THE DEALER TO RUN DIAGNOSTIC TEST TO SEE WHAT THE ISSUES 07/29/2020.
2019 JEEP CHEROKEE 4X4 LATITUDE WITH 15500 MILES..BRAKE PEDAL PULSATING WHEN STOPPING..FRONT ROTORS WARPED BAD..DEALER REPLACED FRONT PADS AND ROTORS
MY CAR IS HAVING AN ISSUE WITH STARTING UP ITS DELAYING AS IF ITS FLOODED. IT DOES IT WITH THE AUTOMATIC START UP AND THE KEY START UP. IT IS PARKED IN MY DRIVEWAY OR IN PARKING LOTS AT A STORE OR WORK. THE RADIATOR FLUID IS ALWAYS SHOWING LOW THERE IS NO CRACKS OR LEAKS SOMETHING IS DEFINITELY WRONG. I CHECK EVERY TIME I DRIVE IT THEN PARK.
WHEN BACKING OUT OF FLAT DRIVEWAY ONTO A DOWNHILL SLOPE THE VEHICLE TRANSMISSION FAILS TO GO INTO DRIVE, SEEMING TO BE HUNG UP IN NEUTRAL FOR 3 MAYBE 4 SECONDS THEN INTO DRIVE. THIS PROBLEM HAS ALSO PRESENTED ITSELF WHEN BACKING OUT OF A PARKING SPACE ON ANY GRADE. TRANSMISSION AND ENGINE WERE FLASHED BY DEALER AT 5200 MILES. NO IMPROVEMENT. MECHANICS AT DEALERSHIP SAID THEY ARE NOT AWARE OF THE PROBLEM. AT 5215 MILES SHE GOING BACK TO SHOP. SAME ISSUE. VEHICLE IS NOT SAFE TO DRIVE!
MY VEHICLE STALLS FOR NO REASON AND I'M TERRIFIED TO DRIVE IT
2019 JEEP CHEROKEE COMPLETELY STALLED WHILE DECELERATING ON THE INTERSTATE. LOST ALL POWER, STEERING, AND BRAKES. WAS ABLE TO RESTART THE VEHICLE AS SOON AS I PUT IT IN PARK. CALLED 3 DIFFERENT JEEP DEALERS WHO TOLD ME THEY CAN'T DIAGNOSE IT UNLESS THE CHECK ENGINE LIGHT IS IN AND THAT I SHOULD CALL BACK IF IT DOES IT AGAIN. THE 4 CYLINDER MODEL HAS A RECALL FOR A SOFTWARE GLITCH FOR THE EXACT SAME ISSUE, BUT MINE IS A V6. I HOPE I LIVE THROUGH REPLICATING THE EXPERIENCE SO I CAN CALL THE DEALER TO BE TOLD THEY CAN'T/WON'T FIGURE OUT WHAT'S WRONG.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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