2019 Jeep Cherokee complaints

I WAS STOPPED AT A RED LIGHT, WAITING TO TURN RIGHT AS I YIELDED TO OTHER TRAFFIC. I WAS SLOWLY MOVING FORWARD WHEN MY BATTERY LIGHT FLASHED AND MY CAR STALLED OUT AND STARTED ROLLING BACKWARD. I WAS IN A LOT OF TRAFFIC, SO I HAD TO PUT MY FLASHERS ON. A MAN OFFERED TO PUSH ME TO THE SIDE OF THE ROAD. I HAD ALREADY TURNED OFF MY CAR, BUT DECIDED TO TRY TURNING IT BACK ON. IT RESTARTED FINE; AND STARTED DRIVING AGAIN. THIS COULD HAVE BEEN EXTREMELY DANGEROUS IF I HAD BEEN DRIVING AT ANY HIGHER OF A SPEED. I ONLY HAVE 585 MILES ON THIS VEHICLE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT ISSUES AND HAVE TAKEN THEM TO DEALERSHIPS WITH NO SOLUTION. *DT *TR

MY 2019 JEEP CHEROKEE'S ENGINE HAS STALLED 3 TIMES PRIOR TO REACHING 3000 MILES. IN EACH CASE, I WAS TRAVELING AT A LOW SPEED GOING UP A SLIGHT INCLINE. THERE WAS NO WARNING, AND ONLY THE ORANGE BATTERY INDICATOR LIGHT SHOWED ON THE DISPLAY. THE FIRST TIME THE CHEROKEE'S ENGINE DIED, IT STARTED ONCE THE CAR WAS PLACED IN PARK AND THE IGNITION BUTTON WAS PUSHED. THE SECOND TIME THE CHEROKEE'S ENGINE RESTARTED ONCE THE CAR WAS PLACED IN PARK AND THE IGNITION BUTTON WAS PUSHED. IT RAN A FEW SECONDS, THE ENGINE DIED AGAIN, AND WHEN PLACED IN PARK AND THE IGNITION BUTTON WAS PUSHED, THE ENGINE HESITATED AND SOUNDED LIKE IT DID NOT WANT TO START. THE ENGINE FINALLY RESTARTED. WHEN I RETURNED THE CAR TO THE DEALERSHIP, THE SERVICE STAFF SAID THAT NO SERVICE CODE WAS GENERATED AND THAT THEY WERE UNABLE TO RECREATE THE PROBLEM. THE STAFF ALSO SEEMED UNAWARE OF ANY MANUFACTURER'S DEFECT WITH THE 2019 JEEP CHEROKEE'S ENGINE. I FIND THIS DISTURBING SINCE I HAVE READ SEVERAL POSTS ONLINE FROM OWNERS OF 2019 JEEP CHEROKEES STATING EXACTLY THE SAME PROBLEM. IS JEEP REALLY THIS UNCONCERNED ABOUT THE SAFETY OF ITS CUSTOMERS? JEEP NEEDS TO DO SOMETHING IMMEDIATELY BEFORE A FATAL ACCIDENT IS CAUSED FROM THIS DEFECT IN THEIR PRODUCT. *TT *AS

I WAS IN MOTION APPROACHING A RIGHT TURN AND THE VEHICLE DIED ON ME WITHOUT ANY WARNING, IN THE MIDDLE OF TRAFFIC. AFTER PUTTING THE CAR IN PARK, IT TOOK 5 TRIES TO GET THE ENGINE TO TURN OVER. THAT WAS A HORRIFYING EXPERIENCE AND THE DEALER CLAIMS TO KNOW NOTHING. *DT\ CONSUMER STATED VEHICLE STALLED ALL OF THE DASH LIGHTS CAME ON. UPDATED 10/2/18*JB

VEHICLE IS SHUTTING OFF WHILE DRIVING, CAUSING LOSS OF STEERING AND EVERYTHING ELSE IN THE VEHICLE. THIS HAS HAPPENED TWICE. ONCE AT 30MPH, AND AT 50 MPH. LUCKILY I DID NOT WRECK OR HIT SOMEONE. THIS VEHICLE ISN'T SAFE TO DRIVE. SOMEONE IS GOING TO BE KILLED IF THIS IS NOT FIXED. THIS SEEMS TO BE RELATED TO A RECENT RECALL BY FCA AFFECTING OTHER 2019 JEEP CHEROKEE MODELS. THAT STATES: THE POWER TRAIN CONTROL MODULE MAY FAIL AND THE CUSTOMER WILL EXPERIENCE A NO START, A START AND IMMEDIATE STALL CONDITION, OR ENGINE STALL WHILE DRIVING.

THE CAR STALLS WHILE DRIVING FOR NO APPARENT REASON. THE ENGINE TURNS OFF AND THERE IS NO POWER ON THE DASHBOARD. THIS WILL HAPPEN REGARDLESS OF OIL LEVELS, EVEN THOUGH THE CAR HAS ALWAYS HAD THE PROPER OIL LEVEL. IT TAKES ABOUT 5 MINUTES TO TURN ON AGAIN WHEN YOU ARE IN THE MIDDLE OF THE STREET/FREEWAY WITH TRAFFIC BEHIND. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM, BUT IT KEEPS HAPPENING ON A DAILY BASIS.

THE AUTO START/STOP FEATURE KICKS IN AS NORMAL, HOWEVER THE CAR DOES NOT START BACK AFTER DOING SO. THIS DOES NOT HAPPEN EVERY TIME BUT HAPPENS OFTEN ENOUGH TO CAUSE ISSUES, LIKE IN TRAFFIC, AND ON SLOPS. THE BRAKES LOCK UP, AND I HAVE MORE THAN ONCE STARTED ROLLING BACKWARDS. ALL GEARS FLASH ON THE DISPLAY, AND I MUST CYCLE THE KEY TO FIX THE ISSUE. POSSIBLY RELATED TO THE UNDERLYING ISSUE, BUT NOT THE START/STOP FEATURE, IF THE CAR IS IN NEUTRAL FOR ANY PERIOD OF TIME, SUCH AS WHEN BEING PULLED THROUGH A CAR WASH, THE EXACT SAME THING HAPPENS. WHEN I TRY TO SHIFT BACK INTO DRIVE TO PULL OUT OF THE CAR WASH, THE D FLASHES ON THE DISPLAY, NOTHING HAPPENS, NO MATTER HOW MUCH TIME I SPEND TRYING TO GET IT TO REGISTER, WHICH HONESTLY ISN'T MUCH, I HAVE TO GET OUT OF THE CAR WASH QUICKLY, NOTHING HAPPENS. I'M LEFT ONCE AGAIN HAVING TO CYCLE THE KEY AND RESTART THE VEHICLE. EVERY SINGLE TIME AFTER THE ISSUE HAPPENS WHEN THE VEHICLE HAS BEEN IN NEUTRAL, THE START STOP ISSUE OCCURS ON THE FIRST INSTANCE OF IT BEING ENGAGED. THE DEALERSHIP DOESN'T SEEM TO CARE, WOULDN'T EVEN TAKE A COPY OF MY VIDEO, AND ARE PUTTING SO MANY MILES ON MY BRAND NEW VEHICLE TO "REPLICATE" THE ISSUE. THIS HAS BEEN HAPPENING SINCE EARLY JULY, AND JEEP NOR CHRYSLER SEEMS TO HAVE ANY ANSWERS AS THEY'VE "NEVER SEEN THIS BEFORE".

VEHICLE WILL RANDOMLY SHUT OFF WHILE DRIVING. THERE IS NO SET OF CIRCUMSTANCES THAT THIS OCCURS. IT HAS BEEN TO THE DEALERSHIP 4 TIMES FOR THIS ISSUE. *TT *TR

I READY TOOK MY CAR 3 TIMES TO CHRYSLER DEALER, THE ISSUE IS WHILE I WAS DRIVING THE CAR SHUT OFF 5 TIMES ON THE LAST 3 WEEKS, THE DEALER TOLD ME THEY CANNOT DUPLICATE THE FAULT SO I NEED TO KEEP DRIVING LIKE THAT, BUT WHAT ABOUT IF THIS HAPPENS ON THE FREEWAY I WILL CRASH. I FEEL UNSAFE AND THE DEALER DON'T WANT TO DO ANYTHING BECAUSE THEY CANNOT DUPLICATE THE FAULT AND IS NOT A CHECK ENGINE LIGHT, AND I ASK WHAT ABOUT IF SOMETHING HAPPENS TO ME OR MY FAMILY AND THEY RESPOND WITH CHRYSLER WILL COVER EVERYTHING.

WITHIN A 2 WEEKS AFTER I BOUGHT THE JEEP, WHILE DRIVING MY BRAND NEW JEEP CHEROKEE TRAIL-RATED, GOING OVER SPEED BUMPS AT A VERY LOW SPEED 3-5 MILES PH, I HEARD A GRINDING NOISE COMING FROM THE TRANSMISSION. TOOK THE JEEP BACK TO THE DEALER AND WAS ADVISED THAT THE MANUFACTURER, CHRYSLER, HAD INSTALLED A BRAND NEW TYPE OF TRANSMISSION, THEY FOUND NO PROBLEMS AT THIS TIME. AGAIN WITHIN 2 DAYS, I HAD TO BRING THE JEEP BACK TO THE DEALER AND THIS TIME I WAS ADVISED THAT THE TECHNICIAN VALIDATED MY CONCERNS AND PERFORMED A TRANSMISSION QUICK LEARN 5060 WC90. PART # COUNT: CLAIM TYPE W. IN ORDER WORDS MY COMPLAINT WAS VALID. ANOTHER WEEK LATER, AGAIN BROUGHT MY JEEP TO THE DEALER AND TWO DAYS LATER I RECEIVED A PHONE CALL FROM THE DEALER TELLING ME THAT THEY COULDN'T FIND THE NOISE AND FOR ME TO COME TO THE DEALERSHIP AND DRIVE MY JEEP WITH THE MANAGER IN ORDER TO REPRODUCE THE NOISE. I AM NOT MAKING UP THE NOISE BUT NOW AFTER THE VALIDATED THE FACT THAT THERE WAS A MANUFACTURER PROBLEM DUE TO THE FACT THAT IT IS A NEW TRANSMISSION, NOW THEY CAN'T FIND THE NOISE, THERE IS MOST DEFINITELY A SERIOUS PROBLEM AND THERE ARE NO RECALLS AT THIS TIME FOR THIS PROBLEM. I ANYBODY HAS A SIMILAR ISSUES, PLEASE LET EVERYBODY KNOW!!!!!!

FCA RECALL. RECEIVED A NOTICE OF BRAKE RECALL THAT COULD CAUSE BRAKES TO FAIL AND CRASH, WITHOUT ANY ADVANCED WARNING. CALLED JEEP DEALER WHO TOLD ME THEY ARE UNWILLING AT THIS TIME TO PERFORM THE REPAIR, BECAUSE THEY ARE GIVING PREFERENCE TO THEIR IN STOCK, UNSOLD UNITS. DEALER (FRED MARTIN SUPERSTORE) REFUSED TO OFFER AN APPOINTMENT TO ME FOR THIS RECALL AND SAID TO CALL BACK IN OCTOBER. I CONTACTED THE MANUFACTURER (JEEP/FCA) AND THEY CALLED THE DEALER AND CONFIRMED THE SAME. I CALLED ANOTHER JEEP DEALER AND WAS ABLE TO SCHEDULE THIS RECALL SERVICE, BUT THE SOONEST THEY COULD GET ME IN WAS SEPTEMBER 10TH, 2018. THIS ALL TOOK FIVE HOURS OF MY TIME AND I AM FORCED TO CONTINUE TO DRIVE WITHOUT THIS RECALL BEING PERFORMED, AND A SAFETY RISK, FOR AT LEAST 20 MORE DAYS. *TT

THE TRANSMISSION TAKES FAR TOO LONG TO DOWNSHIFT WHEN CALLED UPON FOR A QUICK DROP IN GEARS. WHEN DRIVING AT HIGHWAY SPEEDS OR EVEN NORMAL CITY SPEEDS, WHEN YOU NEED TO CHANGE LANES FOR A QUICK PASS OF ANOTHER VEHICLE AND PUSH THE ACCELERATOR TO THE FLOOR, THE VEHICLE IS LEFT WAITING FOR 2 TO 3 SECONDS FOR A DOWNSHIFT WITH ONLY COASTING POWER, NO ACCELERATION. THIS LAG TIME FOR A DOWNSHIFT & APPLICATION OF POWER CLEARLY NEEDS TO BE ADDRESSED BECAUSE IT IS HARDLY SAFE OR REASONABLE.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KREBS CHRYSLER/JEEP, 100 KREBS DR., GIBSONIA, PA), BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. *TT *JS

BRAND NEW CAR WITH 12 MILES ON IT, CHECK ENGINE LIGHT ON, WILL NOT GO OVER 27 MPH ON HWY. WHEN TRY TO FILL WITH GAS IT FLUSHES BACK OUT THE TANK. ALREADY SERVICED FOR INTERNAL BRAKE SWITCH FAILURE. AFTER PICKED UP, RAN FINE FOR 48 HOURS THEN ABS WARNING LIGHT CAME ON , A W/EXCLAMATION POINT LIGHT CAME ON AND MESSAGE SAYING..."SERVICE STABILITY CONTROL" NOW JEEP IS BACK IN SHOP. DO NOT FEEL SAFE IN IT AT ALL.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE CONTACT HEARD A CHIME AND THE VEHICLE SLOWED DOWN AND SHUT OFF IN THE LEFT LANE. THE BATTERY INDICATOR FLASHED AND START UP INSTRUCTIONS APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED AFTER THE SECOND ATTEMPT AND WAS DRIVEN TO AUTONATION CHRYSLER DODGE JEEP RAM (2201 VICTORY DRIVE, COLUMBUS, GA 31901, (855) 616-5890) FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT THERE WAS NO INDICATION OF WHAT CAUSED THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 355.

IN THE LAS 3 WEEKS THE JEEP 2019 CHEROKEE LATITUDE PLUS WHEN I WAS DRIVING SHUT OFF WHILE I WAS 5 MILES PER HOURS THIS IS NOT SAFE AT ALL, I TOOK IT TO THE DEALER AND THEY SAID IS ANYTHING WRONG WITH THE CAR, BUT I AM SCARE TO DRIVE THE BRAND NEW CAR ON THE FREEWAY, RIGHT NOW THE CAR IS AGAIN AT THE DEALER

THREE TIMES WHILE DRIVING, THEN MAKING A 90 DEGREE TURN, MY CAR HAS STALLED OUT. THE ONLY LIGHT THAT COMES ON IS THE BATTERY LIGHT, AND A MESSAGE ON THE DASH THAT SAYS SOMETHING LIKE "CAR IS NOT IN PARK" . EACH TIME THIS HAS HAPPENED I HAVE HAD TO PULL QUICKLY TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND RESTART THE CAR. THERE IS NEVER ANY WARNING LIGHT THAT THE CAR IS ABOUT TO STALL; THE ONLY LIGHT THAT COMES ON IS THE BATTERY LIGHT, AND THAT IS AFTER THE CAR HAS STALLED. I'VE TAKEN IT TO THE JEEP DEALER AND THEY TOLD ME THAT THE OIL WAS LOW AND IT IS ACTUALLY A SAFETY FEATURE THAT THE CAR WILL STALL WHEN THE OIL IS LOW. MY CAR IS NEW, IT ONLY HAS 5200 MILES ON IT. THE OIL SHOULD NOT BE LOW. FURTHERMORE, I DO NOT CONSIDER IT A SAFETY ISSUE THAT THE CAR STALLS WHILE DRIVING, WITHOUT ANY WARNING THAT THE CAR IS ABOUT TO STALL. *TT

PURCHASED 2019 JEEP CHEROKEE LATITUDE 4X4 2.4L ENGINE ON MAY 12TH. ONLY HAVE 1,700 MILES AND IT HAS STALLED ON ME ON THREE OCCASIONS NOT DUE TO THE ESS. JUNE 2018: -1ST: WHILE ENTERING THE FREEWAY DURING RUSH HOUR IT STALLED, CAUSING ME TO COAST TO A STOP ON THE SIDE, PUT IT IN PARK, AND RESTART IT. ALMOST CAUSED AN ACCIDENT. TWO WEEKS LATER: -2ND: COASTING TO A STOP SIGN, STALLED, COASTED TO STOP, PUT IN PARK, RESTARTED. AUGUST 2018: TODAY: COASTED TO STOP SIGN, STALLED, RESTARTED. IT HAS BEEN TO THE DEALER TWICE ALREADY SINCE I PURCHASED IN MAY, THEY CANNOT FIGURE IT OUT AND I'M NOT ALONE, PLEASE SEE THIS ARTICLE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T77882_DS917392 THIS IS A HUGE SAFETY CONCERN AS I'M NERVOUS IT WILL HAPPEN WHILE ON FREEWAY, ALL THREE TIMES THE BATTERY LIGHT CAME ON AS WELL AS THE CHARGING ICON. DEALER HAS NO IDEA WHAT IS CAUSING THIS AND I'M PAYING $457 FOR A BRAND NEW VEHICLE THAT IS UNSAFE.

WHILE DRIVING A VEHICLE WITH ONLY 4200 MILES ON IT, THE JEEP STALED WITHOUT WARNING. JEEP RESTARTED AND WAS DRIVEN. WHEN I CALLED THE LOCAL DEALERSHIP, I WAS INFORMED TO CHECK MY OIL LEVEL - THAT IT WOULD BE LOW AND TO REFILL. I ASKED HOW THEY KNOW THIS AND THE DEALERSHIP'S SERVICE CENTER INFORMED ME THAT THIS IS A "KNOWN ISSUE" WITH THE 2.4 LITER ENGINE AND IS "COMMON". I CHECKED MY OIL, SURE ENOUGH, IT WAS LOW - I WOULD SAY TWO (2) QUARTS LOW (IN A 5 QUART SYSTEM). NO "CHECK ENGINE LIGHT", NO "SERVICE ISSUE ANNOUNCEMENT" FROM JEEP - NO WARNING AT ALL FOR A "KNOWN ISSUE". THIS IS INEXCUSABLE! OIL TEMP WAS NEVER ABOVE HAFT WAY, I STILL HAVE 30% ON THE OIL CHANGE METER. I OWNED A 2014 JEEP CHEROKEE AND NEVER HAD AN ISSUE WITH A 2.4L ENGINE. CAN'T WAIT TO SEE WHAT JEEP IS GOING TO DO FOR ALL THE JEEP CHEROKEE OWNERS THAT THIS "KNOW ISSUE" IS GOING TO AFFECT.

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING AND COMPLETELY LOST POWER. ON ANOTHER OCCASION, WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT CHRYSLER DODGE JEEP RAM (5054 US-78, STONE MOUNTAIN, GA 30087) WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,710.

I BOUGHT THIS CAR BRAND NEW AND NOT EVEN A WEEK LATER IT WAS THROWING EVERY SINGLE CODE POSSIBLE. TRIED TO DRIVE IT TO THE DEALERSHIP BUT IT DIED 17 TIMES INCLUDING IN THE MIDDLE OF TRAFFIC.. EVERY WARNING LIGHT WAS ON SAYING SERVICE SOMETHING DIFFERENT EVERYTIME. AFTER HAVING IT TOWED TO THE DEALERSHIP WITH EXACTLY 300 MILES ON IT THEY PRINTED A SHEET WITH 35+ CODES THAT THE CAR WAS SHOWING. ITS BEEN OVER A WEEK AND AFTER CHECKING IN THEY SAID THEY HAVE NO IDEA HOW/IF IT CAN BE FIXED. AT THIS POINT EVEN IF IT CAN BE FIXED WHATS TO SAY IT WON'T HAPPEN AGAIN. ITS A SERIOUS SAFETY ISSUE!!

I HAVE HAD SEVERAL ISSUES WITH THIS CAR IT STARTED OUT WITH WHEN I WENT TO GO CHANGE THE RADIO ON THE TOUCH SCREEN THE SCREEN WAS SO HOT IT BURNT MY FINGER. I MADE AN APPOINTMENT WITH JLS JEEP AND THEY SAID THERE WERE A LOT OF RADIO CODES COMING UP SO THEY WERE GOING TO REPLACE IT. AFTER THE RADIO IS REPLACED MY CAR THEN DECIDED TO WAS NOW GOING TO SHUT OFF ON ME WHILE I WAS DRIVING AT SPEEDS 55MPH. THE D ON THE SHIFTER STARTED FLASHING AND THEN THE SCREEN ABOVE THE STEERING WHEEL STARTED FLASHING SAYING PUT THE CAR IN PARK AND TURN IT OFF. DURING THIS TIME I COULD NO LONGER USE THE GAS PEDAL AND HAD LITTLE CONTROL OVER THE STEERING WHEEL FOR IT WAS STIFF ALMOST AS IF THE CAR JUST LOCKED UP. SINCE I WAS ON A HIGHWAY WHERE THE SPEED LIMIT IS 55MPH I WAS VERY LUCKY THAT ANOTHER CAR DID NOT HIS ME SINCE THERE WAS LITERALLY NOTHING I COULD DO UNTIL THE CAR CAME TO A COMPLETE STOP AND THEN I HAD TO PUT IT IN PARK AND TURN IT ON AND OFF AGAIN.

VEHICLE LOCKED UP AFTER STEPPING ON BRAKE AT STOP LIGHT. DASH LIGHTS STARTED BLINKING OFF AND ON.

ENGINE SHUTS OFF ITSELF WHILE DRIVING AT 40MPH IN 3 DIFFERENT OCCASIONS . ALL ISSUES IN THIS CAR START WITH THE RADIO RESETING ITSELF TO ANTITHEFT/ENGINEER MODE OR SHUTTING OFF *TT

THE RADIO WILL SUDDENLY GO OUT AND MULTI-COLORED LINES WILL APPEAR ON THE LEFT SIDE OF THE SCREEN. SOMETIMES THE MUSIC WILL CONTINUE TO PLAY OTHER TIMES IT WILL NOT. IT SEEMS TO BE EFFECTING THE RUNNING LIGHTS ONLY ON ONE SIDE. THE TIME FRAME WHEN IT GOES OUT AND COMES BACK ON VARIES, ANYWHERE FROM A FEW SECONDS OR UNTIL I SHUT THE VEHICLE OFF AND TURN IT BACK ON.