2019 Jeep Cherokee complaints

The car shuts off while driving without any warning whatsoever.

I had the exact same power steering concern as other drivers have reported to Jeep: HOMERECALLSSafety Recall V99 – Steering Gear – 2019-2020 Jeep Cherokee RECALLSSafety Recall V99 – Steering Gear – 2019-2020 Jeep Cherokee oemdtc September 19, 2019 No Comments August 29, 2019 NHTSA CAMPAIGN NUMBER: 19V637000 Steering Rack Gear May Fail A loss of steering control increases the risk of a crash. NHTSA Campaign Number: 19V637 Manufacturer Chrysler (FCA US LLC) Components STEERING Potential Number of Units Affected 5,294 We were stuck on the side of the road when the vehicle stopped. Baxter Jeep said they could do nothing so charged $2,195.55 to have issue fixed. Called Jeep case number 82521843 and they said they are unable to assist with cost of safety issue due to being out of warranty.

The touchscreen, which controls all the electronics, nav, climate, radio, phone, etc...has been going bezerk, changing all the settings without being touched. At times, while driving forward, the backup camera has come on. The radio stations will change without notice, screen settings and options pop up. I think you are starting to get it. Once, it dialed someone 27 times back to back while the vehicle was being used. Many instances of this on web forums It is absurd, distracting to the driver, and dangerous. Incident happens multiple times - using todays date.

The contact owns a 2019 Jeep Cherokee. The contact stated that on two separate occasions, he experienced a failure with the removal of the original lug nuts placed on all four wheels. The first failure occurred when he had taken the vehicle to an independent mechanic for a tire rotation. The contact was informed by the mechanic that several lug nuts had to be broken off since the lug nuts would not unscrew after multiple attempts. The second failure occurred while the contact was on vacation and the front passenger’s side tire had run flat. The contact stated that the wrench that came equipped with the vehicle could not unscrew the bolts on the flat tire. The contact sought outside assistance to remove the passenger’s side lug nuts. The contact stated that the lug nuts presented a great danger and could leave a motorist stranded in the event of an emergency. The dealer and the manufacturer were notified of the failure but offered no assistance. The contact replaced all the lug nuts. The failure mileage was 0.

On saturday 3/5/22 around 2:30 pm i was driving and the engine shut off on midlle of street. No warning or any previus signs. On sunday 3/6/22 i got a low oil presure warning ligth. The safety of my family and any person around us was at risk becouse my vehicle was in movement, it could have couse an accident luckily i was driving in a street at low speed if it had happened at high speed it could be really bad. There was not an accident for police to report and today is sunday so the jeep corporation does not work on sundays, so no one have inspected the problem. Like i stated on the day after the engine shut off i got a low oil pressure warning light on the dashboard. I have read some information on internet of issues were the tiger jeep engine shuts of and couses serius accidents and i am concern for my familly safety while using the jeep. Last time i had this issue the jeep company was supposed to fix the issue of engines shutting down with the recall. Please help solve this problem before someone get into a serius accident.

I was driving my jeep and it shutoff randomly it Is apparently a problem with the 2.4 tigershark engines they burn oil excessively leading to a low oil shit off with no warning it has happened quite a few times

On Monday January 24, 2022 I was hit by a pickup truck and my steering wheel airbag did not deploy or inflate hardly at all. From inside and around that airbag it was what looked like smoke and it burned my coat and parts of my body. I also hit my nose and face on the steering wheel.

I was recently involved in a car accident in the beginning of December. A truck pulled out in front of me when I was going 50 mph and I hit him in the side and it caused a significant amount of damage to the my vehicle. The other persons insurance company totaled my vehicle because of the amount of damage. However, we were surprised that the airbags didn’t deploy. Nothing has been confirmed to have been wrong with them but hasn’t been looked into. The vehicle was just taken to a colission center for estimates. It could have helped with the impact. My knees hit the dash pretty hard, enough to bruise pretty bad and cause pain for a few days

My vehicle stopped working 2 times while driving. I still had control of the brakes and steering but it was like the vehicle just shut off by itself while I was driving. Luckily I was in a residential area so I wasn’t going that fast. I noticed to the control panels flashed or blinked and the car made a few beeping sounds.But after I pulled over put the car in park, shut it off then started it again it did sound like it was struggling to start again but it did and it was ok after that. But it was a scary experience, imagine if I had been on the freeway going 55 mph I’ve also had problems with the start stop system, sometimes it works and sometimes it doesn’t. One other thing is when I accelerate sometimes there’s a delay or it seems like the vehicle is struggling to pick up speed. And the last item not dangerous, just annoying..the radio will occasionally go loud soft, loud soft. But I found a way to make it stop when it happens I just switch from am and back to fm and then it’s normal again but it would be nice not to have to do that every time I get in the car.

I PURCHASED MY JEEP IN 09/2018 AND I HAVE REPORTED NUMEROUS TIMES THAT MY LEFT FOG LIGHT TURNS ON AND OFF WHILE DRIVING. I TOOK IT BACK TO THE LOCAL DEALERSHIP AND THE TECHNICIAN DID NOT FIND ANYTHING WRONG. THE PROBLEM STILL PERISTS AND I HAVE DECIDED TO NOT USE MY FOG LIGHTS. SECONDLY, MY RADIO TURNS OFF AND ON BY ITSELF WHILE DRIVING ALONG WITH OCCASSIONALLY APPEARING WITH THE ENTER ANTI-THEFT LOCK CODE. I TOOK IT BACK TO THE DEALERSHIP AND AS USUAL THE TECHINICIAN DID NOT FIND ANY ISSUES. MOST RECENTLY SINCE 12/20/2021 MY VEHICLE HAS BEEN STALLING OUT WHILE DRIVING AND THE STERRING WHEEL IS LOCKING UP AND THE BATTERY LIGHT COMES ON. THIS ISSUE IS NOW BECOMING VERY CONSISTENT AND HAPPENING EVERY DAY. THE VEHICLE HAS STALLED OUT ON ME IN THE PAST WEEK NUMEROUS TIMES IN TRAFFIC. MY ENGINE LIGHT IS ON, AUTO START AND STOP SYSTEM IS UNAVAILABLE AND ELECTRONIC STABILITY CONTROL SYSTEM IS OFFLINE. I HAVE REPORT THE NEW DEVELOPMENT TO MY LOCAL DEALERSHIP AND THEY CAN NOT GUARANTEE THAT THE TECHINICIAN WILL ASSESS MY CAR ANY SOONER THAN MY SCHEDULED APPOINTMENT ON 1/18/2022. THIS IS A MAJOR PROBLEM AND BASED ON THE RESEARCH THAT I HAVE DONE, ALOT OF THE JEEP CHEROKEES HAVE THIS ISSUE.

The radio screen has delaminated and Navigation now does not work and the screen constantly shows the message “Do you want to adjust your clock settings”. Doesn’t matter if I click out via “yes”, “no” or the “ X” in the upper right corner, it just comes back on. It also makes a clicking noise and there is a flashing light on the time on the screen. This is distracting while driving, and the screen will go black when I’m backing up so I can’t see anything behind me. I am the second owner and the car is out of warranty so the dealer will not cover the cost of the repair. I have to fix it so I have my navigation and back up camera again. I did my research and apparently this is a huge problem with Jeeps and Chryslers. But no recall. This is affecting my driving with the screen flipping to that message and the clicking noise. My only choice is never using the radio. The dealer will order and install the new radio when I can come up with the money to pay for it. It’s quite expensive. The problem has been confirmed by the dealer. They suggested I call FCA, which I did and they told me there was nothing they could do to offer any price relief.

When stoped car turned off. Car cant turn on and I need to wait a while. When stoped and going to turn it turns off. It stalls a lot especially when stoped at a light or stop sign.

The Power Transfer Unit is malfunctioning and steering wheel sometimes out of control.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The vehicle was taken to an independent mechanic, and the mechanic related the failure to NHTSA Campaign Number: 18V739000 (Power Train). The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not under recall. The failure mileage was approximately 8,500.

Engine unexpectedly turned off without any action from the driver, while the vehicle was in motion; cause UNKNOWN. This has happened three times, so far. (engine shuts off, electronics remain on, no malfunction indicator) The engine will not restart instantly; must wait about 30 seconds to up to 5 minutes (engine turns over but no combustion). If this were to occur in an intersection, the vehicle could be stranded in the oncoming lane. Issue not reported to dealer, this seems to be a wide-spread issue with no possible resolution (see Internet).

Unknown. Vehicle stalls at red lights causing the emergency brake to come on and at least 3 attempts to restart my vehicle.

Unknown. Alarm will sound randomly, exterior lights will flash on and off when vehicle is shut off. Screen display will shut off and sound will turn up and down

The 8.4 uconnect screen is delaminating causing an internal malfunction. This presents a serious safety concern that has been repeatedly reported to the NHTSA and FCA. The screen goes black and freezes; causing loss of back up cameras, loss of navigation, climate and radio changing. The screen constantly changing causes distraction to the driver posing a significant safety issue. This is a known issue and yet FCA continues to put drivers, passengers and others on the road at risk by intentionally and knowingly concealing or omitting facts concerning the quality of the vehicle and the defective Uconnect and the risk to safety. FCA and the dealer concealed the defect with no intent to replace or repair the defect during the warranty period. Then refuse to cover the fix that is over $2,000. The issue has been reproduced at the dealer service department and on video. Prior to the complete delamination and screen failure the system would turn black and reboot frequently. No reasonable customer expects a vehicle to present a defect that exposes drivers and occupants to such a safety hazard.

Automatic transmission shifts hard at approximately 30 mph causing a sudden lurch.It has happened several times. It is such a sudden movement that it feels unsafe as if someone has hit my car from behind. I will be taking my car to the dealer for the first time for this issue today November 30 2021. It has not been inspected yet by anyone. There were no warnings prior to it happening. First occurrence in early November 2021

Jeep's engine will unexpectedly stop while driving. Have to pull off the side of the road and then might take a few times to start and then it will continue. Very hazardous when it happens on the busier roads. This has is starting to happen now daily while driving.

CARVANA tried to drop off this Jeep Cherokee with the air bags exposed on both the drivers side and passenger side. There were also exposed wires on the passenger side. I rejected the vehicle and they put it right back up for sale seconds later. They also are refusing to come pick up the original vehicle that I had swapped for the Cherokee. This is what I sent them: I swapped a Jeep Compass for a Jeep Cherokee (VIN [XXX]). The delivery person [XXX] shows up 11/27/2021 and before he even gets the Cherokee off the truck, he offers me a $100 visa gift card saying the inside is dirty. I open the drivers side door and the air bag is exposed, dirty and wet. [XXX] says I can keep it, just get it fixed at a dealership. I said “NAH”. I go to the passenger side and it’s the same situation, the panel is hanging down and there are exposed wires. I said “nah I’m not keeping this car” and I begin taking pictures of the damages. The delivery dude [XXX] then asks me not to take pictures. I did anyway. Then [XXX] says “well I’m not gone say you rejected it. Imma just leave it as is” to which I said “no it’s rejected. I’m not taking this car I reject it.” I never got in the car, I have ring cameras that recorded it all. He loads it back up and leaves. Fifteen minutes later the car is back for sale on Carvana. I called Carvana to tell them they needed to come pick up their compass because I no longer want to do business with a company that would deliver a vehicle with defective airbags. They gi

Roaring sound coming from front righthand at speed greater than 50 mph.

Recently purchased this vehicle. FM radio volume cuts in and out randomly, and often. Some stations only work some of the time. Sometimes there is a lot of static. These are local stations that I have had no issue with in previous vehicles. AM radio and SiriusXM radio work fine. Only the FM radio seems to be affected. There have been no safety concerns, and the vehicle has not been inspected yet. I have researched this issue, and it seems to be a very common issue with Jeep that needs fixed. If the problem is this common, there should be a recall to have this issue fixed.

There is something wrong with the stop start functionality on this vehicle. I am not sure how it is connected to the car but it causes my car to stop while I am driving literally. I've had this issue since I purchased the car I took it to the dealer to get fixed twice and called the manufacturer three times. I am having the issue again. I advised that dealership as well as jeep that I could get hurt if someone hits me from my car stopping abruptly ( I live in Chicago people drive fast and dangerously ) and they have done nothing to assist me with resolving the issue. but, whatever they keep fixing isn't the problem and I think that this is a violation of the law to have an unsafe vehicle on the road and I believe someone ( either Jeep or the dealership) were aware of the issues before I purchased the car. But , if I trade it in then someone else will just adopt the unsafe car at this point I am not sure what to do but reach out directly to the government but, I don't want to die my life is important to me and I cant just go buy another car I am not wealthy. I also , dont want someone to drive this car and something happens to them.

The contact was renting a 2019 Jeep Cherokee. The contact stated that after starting the vehicle, the vehicle stalled. The contact had to pull over, park the vehicle, and restart to correct the failure. The vehicle rental company, Hertz (1319d Rockville Pike, Rockville, MD 20852) was made aware of the failure but informed the contact that there was no recall associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

Car just stopped for no reason going 65 mph on the highway. Could have been a very bad accident.

Second time in under a year battery went dead. The first time, While I did take it to the dealer to get it replaced under warranty, still puzzling as to what is draining the battery. Dealer said alternator was good. I’m taking in today to get it fixed. My car is all factory, no mods, no add one. This is my daily driver, drive about 36 to 40 miles highway.

Vehicle will not unlock or respond to key fab, after waiting it sometimes does, other times disconnecting negative battery cable and reconnecting it, function is restored. Far worse is at time when driving total electrical system failure occurs, engine fails, all dash board lights fail, light turn lane indicators and door locks. This has happened repeatedly and last time in heavy freeway traffic exiting. Took car to dealer and he said it was a low battery, this is the 3rd battery in 20 months. Dealer had car for 7 days and returned it now with Electronic Start Stop not functioning, after 3 weeks problems are still there, an independent mechanic says these are known Jeep problems, and confirmed it is not low battery voltage, I'm an electrical engineer and these failures happen when battery is at 14.0 volts, fully charged after 90 minutes of driving, and then car will start perfectly to only fail again. At this time I feel it's not safe to drive .

About a year ago I took the vehicle in for a recall notice. Software update needed to be run due to the vehicle shutting off during operation. I took the vehicle in for the recall service. Since the recall my vehicle has now started doing the same thing. It seems to happen when slowing to a stop or downshifting. Vehicle totally shuts off, no lights, including break lights, everything shuts off including radio, hazards won't go on, car just totally shuts off. Happened to me at a busy intersection tonight and I nearly got rear ended. Only warning light was the battery when attempting to restart the vehicle. This has happened 4 times in the last two days, this is my only vehicle and I must drive it.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving downhill at approximately 30 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that an excessive amount of pressure on the brake pedal was needed before the vehicle came to a stop. The contact took the vehicle to the dealer who diagnosed that there was excessive rust on the rotors. The contact was informed that the rotors, calipers, and brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,500.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at 30 MPH, the contact was going down a winding road. the contact was depressed on brakes pedal would not fully stop until the contact depressed on the brake pedal all the way to floor for the vehicle to stop. The contact had to pulled ;the vehicle over to the side of the road a wait a few minutes for the brake pedal to come back up. The contact was able to continue to drive however the contact is now hearing squeaking noise coming from the brakes while driving. The contact took the vehicle to a local dealer who diagnosed the failure as the rotor and caliber on service brakes would need replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,395.

Vehicle will shut down and reset while in traffic. Will take 5 plus minutes to be able to turn back on. Emergency Brake will automatically engage. AC compressor failed no longer working.

While driving, the Jeep suddenly loses all power and shuts down. This is extremely dangerous as it seems to happen at random. So far only on side streets, but what if I was in the middle of an intersection? The manufacturer knows this is an issue with the model year and make, complaints litter the internet. They have not issued a recall, I suppose someone needs to die first.

SVC 4WD service light came on - Power Transfer Unit failing. 75000 miles on 2019 Cherokee Latitude Plus. Warranty was only 60000 miles. Should it fail while driving then jeep could not get out of other traffic's way. Dealer inspected it and confirmed PTU failing and needs replacement. my VIN is not on a recall list. I first noticed a few months ago a loss of power when either turning at a light or pulling out at a light. Dash warning light came on traveling at 40 mph near home.

1) The radio screen display has become streaky. The term used by the dealer is "delamination". This "delamination" can be easily seen whether radio is on or off. 2) The Uconnect function of the radio without prompting: a) Switches back and forth between Satelite radio and AM radio. b) Randomly calls people on the phone contact list. Numbers 1 and 2 above cause driver distraction and makes it harder to read vehicle information such as back up camera and navigation displays. The dealer has confirmed "delamination". There were no warning lamps, messages, etc. The issue first occurred in February 2021.

UNKNOWN The radio fades in and out. Happens only some of the time but if it is going to happen it happens right away or it doesn't happen at all. It sounds to me like the wiring is faulty. I checked the uconnect website and it says my software is up to date. I have seen this same complaint all over the internet. My sister-in-law has the exact same problem. Jeep refuses to take responsibility or really figured out the issue so that it can be fixed. There has to be something they can do. It is maddening and really sounds like it could be something applied to the lemon law.

At least three times the Jeep has turned off while at a stop but still in drive. The automatic start seems to be related. Now the automatic start has shut off on its own (was not manually disengaged). The first couple of times this occurred we were at a light and the auto start was on so the Jeep went idle. When we pushed to turn the auto start button to off , the vehicle completely shut down while in drive. We had to pt Jeep in park and restart engine.

I have the 2019 Jeep Cherokee High Altitude 2.0 turbo 9 speed transmission. We have had this same problem since we bought this vehicle. It doesn't happen all the time but I believe is getting worse. The notorious very very hard shifting & stalling problems. This seems to happen at any speed, at anytime, & doesn't matter how you drive it the problem still persist. You can be driving 35 mph on a straight stretch, no breaking, no change in acceleration, and it will suddenly shift very hard! The other problem that I believe is connected to this is stalling before it decides to shift. Sometimes 3 to 5 seconds before shifting very hard into gear after it finally decides which gear it wants to shift into. It has created some very scary moments that my family & I could have got into an accident multiple times because it took so long to shift. Please be my guest & inspect it! No check lights or anything like that. I did have the battery go bad a year after we bought it. That might have to do with the start/stop system even though it is equipped with a bigger battery and better starter.

The start/stop function frequently failed and the car struggled to start up. Took it to the dealership and they said it just needed a software update. The software update did not fix the issue and my car failed to turn back on at a traffic light once it turned green. I did some research on the issue and found MANY other 2019 cherokee owners have had the same issue and those people all said there was a dead spot on the starter. Took my car back to the dealership's service department and was told I needed a new starter. It's a just barely 2 year old vehicle. It should not need a new starter already. And the issue started in 2020 but got significantly worse this year. It puts people's safety at risk. Some have even said the start/stop feature shut the car off mid turn. I'm in a rental car right now until the car is fixed.

First the auto stop quit working. The vehicle lost power as I was driving and no warning lights have come on. Now the cruise control has stoped working with no warning lights. Periodically the vehicle will lose power the radio/screen will reset as your driving.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 30 MPH, the vehicle stalled without warning. The contact pulled over and restarted the vehicle. The contact stated that no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and repaired however, the failure persisted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V739000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 32,000.

(Continental Pro Contact Tx 225/55R18 - mold numbers 417777 and 408589) Tire belts in both passenger side tires failed at the same time while driving on the interstate. The car started shaking while I was driving. There was no warning, no loss of tire pressure. Broken tire belts confirmed by dealer. Dealer disposed of tires because they were not told to hold them by Continental Tires. Tires mold numbers are not part of previous recall, but seem to have had same issue.

My vehicle stalled twice while pulling out into traffic. It starts back up but I have to put it in park and then restart it.

The P2122 OBD-II trouble, or fault, code means that the vehicle's on-board computer has detected low voltage in the throttle position sensor (TPS), which is usually below 0.17 volts. The battery is also at 8.3 volts indicating a potential short somewhere and potentially a faulty alternator. This is not what you want while driving a vehicle.

Going from park to reverse the vehicle Reverse starts flashing and driving forward. This happened to me in January 2021 and March 2021. During parallel parking the breaks also decide to turn on. Driving slow in a parking lot the engine has turned itself off. It has done this indefinitely while Driving where the engine light turns on. Shifting from drive to park has also caused the vehicle to reverse. Shifting from park to drive has caused the D to blink and start reversing. The car is hard in steering at times and the radio and Ac have random turned themselves on while I’m driving without me doing it. Since the computer is recalled I do believe these issues mean the vehicle has a transmission issue. It cannot calibrate what gear it’s in properly.

My car has randomly started leaking between the transmission and engine, its causing my jeep to constantly have to be refilled on oil, I spoke with the dealership near me, and I cant be booked for another 2 weeks, Im not sure this is healthy for my vehicle nor my family due to this being our family car.

On several occasions my vehicle turned off while driving. When vehicle turns off, steering wheel locks up and my turn signals do not work. We bought and replaced a new battery. Within a week the issue started again. Today it happened twice within 45 minutes apart. Again, the car completely turns/shuts off. We have to find a safe way to stop, put it in park, wait a couple of minutes then turn it back on.

The car was being operated by my daughter Nicole on the highway when the car in front of her stops suddenly. The collision avoidance system did not engage there was no warning and the brakes did not automatically engage. It resulted in a minor rear end collision without airbags. The dealer has already checked the system and says there are no faults. I have other Chrysler vehicles and I have seen the system activate on all of them at one point or another. Never before has one not activated in a situation where it should have.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 65 MPH, the vehicle was shaking. There was an abnormal noise detected from the front and rear of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle was working as designed. The vehicle was taken to the local dealer who informed the contact that there was an unknown issue with the tires. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The failure mileage was unknown.

The contact owns a 2019 Jeep Cherokee. The contact stated that after the vehicle had an oil changed performed by an independent mechanic, the contact noticed that there was oil leaking onto the ground. The vehicle was taken back to the independent mechanic and diagnosed as a transmission leakage. The vehicle was then taken to the dealer and diagnosed with a cracked oil filter adapter from the oil change by the independent mechanic. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 24,397.