Page 8 of 14 · complaints 351–400 of 688

2018 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Unknown or Other
Filed Apr 13, 202140,000 milesID

STALLS WHILE DRIVING DOWN ROAD! I PULL OVER RESTART!

Engine
Filed Apr 12, 202173,000 milesFL

VEHICLE IS STALLING DUE TO EXCESSIVE OIL CONSUMPTION.....NO OIL INDICATOR LIGHT COMES ON. BUT VEHICLE EVEN WHEN OIL INDICATOR GAGE SAYS THERE IS OIL....THE OIL IS LOW AND CAUSES STALLING. THERE IS A RECALL FOR THIS VEHICLE FOR EXCESSIVE OIL CONSUMPTION. STALLS WHEN VEHICLE IS STATIONARY IN TRAFFIC. BROUGHT THE CAR IN FOR OIL CONSUMPTION TEST. THEY SAID EVERYTHING WAS NORMAL AND TO CHANGE OIL EVERY 3000. THUIS DOES NOT FIX THE UNDERLYING ISSUE. READING ONLINE THERE SEEMS TO BE A CLASS ACTION SUIT AND DEALERSHIPS ARE NOT HELPFUL WITH THIS ISSUE. NERVOUS TO DRIVE LONG DISTANCE ESPECIALLY WHEN NO INDICATOR LIGHTS ILLUMINATE TO LET YOU KNOW YOU ARE LOW ON OIL.

Power Train
Filed Apr 10, 202118,000 milesFL

MY 2018 JEEP CHEROKEE HAS LESS THAN 18,000 MILES ON IT AND OVER THE COURSE OF THE LAST FEW MONTHS, THE SERVICE SHIFTER MESSAGE APPEARED ON MY DASHBOARD AND THE TREE LIGHTS WERE ALL LIT UP. I PARKED THE CAR, TURNED IT OFF AND WAITED A FEW MINUTES AND TURNED IT BACK ON. LIGHTS AND MESSAGE WAS GONE. THIS HAPPENED ONCE AFTER THAT - ABOUT 2 MONTHS LATER - AND SAME THING, I WAS ABLE TO RESET IT BY TURNING IT OFF AND ON. TODAY THE MESSAGE APPEARED ON MY DASHBOARD AND WOULD NOT GO AWAY. I DROVE STRAIGHT HOME (ABOUT 3 MILES), PULLED IN TO MY DRIVEWAY AND IT WOULD NOT GO IN TO PARK OR NEUTRAL - IT STAYED IN DRIVE. I WAS ABLE TO TURN THE CAR OFF BUT NOT EXTRACT THE KEY NOR COULD I START THE CAR AGAIN. I WAS DRIVING EVERY TIME THE WARNING LIGHT AND TREE LIGHTS CAME ON. TODAY THE ONLY WAY I COULD GET MY KEY OUT WAS TO USE THE MANUAL SHIFTER AND TRY TO REMEMBER THE SHIFTING PATTERN! I EVENTUALLY FIGURED IT OUT AND WAS ABLE TO REMOVE THE KEY. THE DEALER CAN'T TELL ME IF MY EXTENDED WARRANTY COVERS IT BUT WANTS ME TO DRIVE IT OVER TO THEM ABOUT 15 MILES AWAY. I AM READING THAT COST IS ANYWHERE BETWEEN $400-$1,000 AND DAYS WITHOUT A VEHICLE. THERE ARE HUNDREDS OF POSTS CITING THE SAME ISSUE ON CARGURU'S WEBSITE. THIS REALLY NEEDS INVESTIGATED FOR A RECALL. THERE IS NO WAY THIS IS SAFE!! THIS IS MY ONE AND ONLY DAILY DRIVER AND I CANNOT BE WITHOUT A VEHICLE! CHECK OUT THE COMPLAINTS HERE: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296

Service Brakes
Filed Apr 4, 202166,000 milesIL

WAS DRIVING DOWN THE ROAD AND THE PARKING BREAK CAME ON AND WOULD NOT RELEASE.

Electrical System
Filed Apr 1, 202149,919 milesDE

AT VARIOUS TIMES, EITHER STARTING THE CAR OR RESTARTING THE CAR, NOT ALL THE TIME, THE SERVICE SHIFTER LIGHT WILL ILLIMUNATE ON THE SCREEN BLOCKING OUT THE DIGITAL SPEEDOMETER AND LIGHTING UP THE SHIFTER TO ALL RED. AFTER SHUTTING DOWN THE CAR AND RESTARTING (SOMETIMES) THE LIGHT WILL GO OUT AND THE CAR WILL RUN FINE. I CONTACTED THE DEALERSHIP AND THE IT IS NOT COVERED BY EITHER THE BASIC WARRANTY OR THE EXTENDED WARRANTY AND THE RESOLUTION IS TO CHANGE THE WHOLE SHIFTER ASSEMBLY AT AN ESTIMATED COST OF OVER $600.00.

Engine
Filed Mar 30, 202143,000 milesMO

OIL CONSUMPTION ON VEHICLE WITH LESS THAN 50K MILES. 3 TO 4 QUARTS LOW AT EVERY 5000 MILE OIL CHANGE. CAUSING VEHICLE TO SHUT DOWN WHILE DRIVING ON CITY STREET. NO WARNING LIGHT TO INFORM YOU OF LOW OIL.

Electrical System
Filed Mar 30, 202145,000 milesTX

MY VEHICLE TOLD ME TO PUT IT IN NEUTRAL AND THEN PARK WHILE I WAS AT A RED LIGHT. I DID THAT AND MY VEHICLE WOULD NOT MOVE. I LEFT IT IN PARK AND TURNED THE VEHICLE OFF BUT IT WOULD NOT RESTART. I SAT AT THE LIGHT WITH MY HAZARDS ON FOR ABOUT 2 MIN, I TRIED TO TURN IT ON AGAIN AND IT STRUGGLED BUT IT ENDED UP TURNING ON. 3 DAYS LATER AT THE SAME LIGHT ON MY WAY TO WORK THE BATTERY LIGHT STARTED FLASHING AND BEEPING, MY ENGINE LIGHT TURNED, AND THE TRACTION CONTROL LIGHT TURNED ON. IT WOULDN'T LET ME DRIVE BUT 5 MPH. I PULLED OVER AND TURNED THE CAR OFF. LATER THAT DAY WHEN I TOOK IT TO THE SHOP NONE OF THOSE LIGHTS WERE ON AND I WAS TOLD "THERE'S NOTHING WRONG" WITH MY JEEP. I'M SO FRUSTRATED BECAUSE CLEARLY THERE IS SOMETHING WRONG.

Engine
Filed Mar 19, 202141,000 milesNC

ON MARCH 14TH WHILE SLOWING AND TURNING RIGHT ON A STATE MAINTAINED COUNTRY ROAD, THE VEHICLE ENGINE STALLED AND POWER STEERING WAS OUT WITH THE BATTERY LIGHT ON.. VEHICLE WAS RESTARTED AFTER TWO ATTEMPTS AFTER PUTTING IT BACK INTO PARK. ON MARCH 16TH WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, THE VEHICLE STALLED AT A STOP LIGHT IN THE SAME MANNER DESCRIBED ABOVE ON US HWY 421. IT TOOK 4 ATTEMPTS TO RESTART THE VEHICLE. CURRENTLY THE DEALERSHIP CANNOT RECREATE THE STALL AND WILL BE SENDING US ON OUR WAY WITH THIS VEHICLE UNREPAIRED. MANY COMPLAINTS HAVE BEEN FOUND IN A SIMPLE GOOGLE SEARCH. THIS IS A DANGEROUS CONDITION AND WILL POSSIBLE CAUSE SERIOUS INJURY OR DEATH TO THE DRIVER AND OCCUPANTS.

Power Train
Filed Mar 18, 202140,000 milesLA

'SERVICE SHIFTER' MESSAGE APPEARS ON SCREEN AND ALL LIGHTS ON SHIFTER LIGHT UP. GOES AWAY AFTER TURNING OFF CAR AND TURNING BACK ON. WHEN MESSAGE APPEARS, CANNOT VIEW DIGITAL SPEEDOMETER OR OTHER CAR DIAGNOSTICS. DEALER DOES NOT KNOW WHAT THE ISSUE IS.

Power Train
Filed Mar 17, 202126,000 milesAZ

MESSAGE "SERVICE SHIFTER" DISPLAYS ON SCREEN AND RED LIGHTS LIGHT-UP ALONG THE SHIFTER... OCCURS WHEN JEEP IS STATIONARY, IN DRIVEWAY OR PARKING LOTS - MULTIPLE TIMES. DEALERSHIP SAYS ITS NOT PART OF THE POWER TRAIN...? AND SUPPOSEDLY NEVER HEARD OF THIS MESSAGE....? THE CAR IS NOT SAFE AS WHEN THIS MESSAGE COMES UP YOU CANNOT MANUALLY SELECT GEARS, AND NEITHER CAN YOU ACCESS KEY INFORMATION LIKE TIRE PRESSURE, COOLANT/OIL/TRANSMISSION TEMPS, OIL LIFE, BATTERY VOLTAGE, FUEL ECONOMY, TRIP INFO. IT ALSO DISABLES THE ABILITY TO GET TO SCREEN SETUP,.

Electrical System
Filed Mar 13, 202141,288 milesTX

BOUGHT IT 6WEEKS AGO THE NEXT DAY THE SERVICE GEAR SHIFTER LIGHT CANE ON PULLING OUT MY DRIVEWAY AT 6 AM LATER THAT EVENING IT CAME ON AGAIN DRIVING TO THE GROCERY STORE .. A COUPLE OF DAYS LATER IT CAME ON AGAIN .. IT COMES ON RANDOMLY AND ALL THE LIGHTS ON THE GEAR SHIFT ARE LIT UP RED .. I HAVE TO TURN MY JEEP OFF AND ON TO MAKE THE LIGHTS TO GO BACK TO NORMAL AND TAKE THE SERVICE GEAR SHIFTER NOTIFICATION OFF .. IT EVEN COMES ON WHILE DRIVING DOWN THE HIGHWAY

Power Train
Filed Mar 5, 2021SC

SERVICE SHIFTER WARNING ON DASH. I'VE ALREADY HAD THIS SUPPOSEDLY REPLACED UNDER WARRANTY ONCE AND THE LIGHT HAS BEEN COMING BACK ON AGAIN. EVIDENTLY, THIS IS AN ONGOING PROBLEM FROM WHAT I'M SEEING AND IT WOULD BE NICE IF JEEP OWNERS DIDN'T HAVE TO CONTINUE TO SUFFER THE CONSEQUENCES OF THE MANUFACTURER'S SHORT COMINGS. THIS IS GETTING RIDICULOUS. JUST HAD TO HAVE MY OIL RECALL ADDRESSED BECAUSE THEY CLEARLY CAN'T BUILD CARS PROPERLY. A RECALL WOULD BE FABULOUS SO WE DON'T HAVE TO KEEP FORKING OUT MONEY ON THINGS WE SHOULDN'T HAVE TO.

Engine
Filed Mar 1, 202146,000 milesCA

I HAVE OIL LEAKING FROM BETWEEN THE ENGINE AND CYLINDER HEAD WHICH HAS LEAKED ENOUGH TO COAT THE ENGINE BLOCK AND IS ALSO LOSING COOLANT. DEALER DIAGNOSED AS A SEEPAGE SAYS IS NORMAL AND SAYS CHRYSLER WON'T FIX IT. SO ACCORDING TO CHRYSLER YOUR 2.4 ENGINE IS SUPPOSED TO LEAK AND BURN OIL. THIS IS A FIRE HAZARD.

Service Brakes
Filed Feb 24, 202132,491 milesFL

WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.

Power Train
Filed Feb 13, 202140,000 milesFL

THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.

Engine
Filed Feb 11, 202145 milesCA

CAR TURNS OFF WHILE DRIVING. NO MAINTENANCE INDICATION ON DASH. I CHECK THE OIL AND THERE IS NO OIL EVEN AFTER A RECENT OIL CHANGE. ALL MAINTENANCE HAS BEEN WITH THE SAME DEALERSHIP CAR SERVICE. THIS HAS OCURRED 5 TIMES SINCE PURCHASE. CAR SERVICE TEAM HAS CHANGED MAINTENANCE FREQUENCY TO EVERY 1300 MILES TO MONITOR OIL CONSUMPTION BUT HAVE NOT DETERMINED ROOT CAUSE. AGAIN, THIS HAS HAPPENED WHILE DRIVING (ALL 5 TIMES) ON CITY STREETS.

Electrical System
Filed Feb 10, 202147,000 milesMI

MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN

Power Train
Filed Feb 10, 2021GA

THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.

Power Train
Filed Jan 23, 202170,000 milesOK

SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES

Power Train
Filed Jan 22, 2021NE

DISPLAY INDICATES "SERVICE SHIFTER" AND ALL LIGHTS ON GEAR SELECTOR ARE LIT (PRND). THIS OCCURRED AT 30,000 MILES (CODE U1465 AND P1C86-1D) AND WAS SERVICED BY THE DEALER. DEALER REPLACED THE SHIFTER. ISSUE IS REOCCURRING AT 50,000 MILES.

Engine
Filed Jan 21, 202172,000 milesOH

SINCE WE BOUGHT IT NEW, IT HAS STALLED WHEN TURNING (USUALLY LEFT) WHEN THE OIL LEVEL GETS LOW. I HAVE TAKEN IT TO THE DEALERSHIP WHERE THEY HAVE TOLD ME THAT I SHOULD HAVE TO PUT OIL IN IT FREQUENTLY AND THAT THE ENGINE SHUTTING OFF IS A SAFETY MECHANISM. THE PROBLEM IS, THERE IS NO INDICATION THAT THE OIL LEVEL IS LOW. SO UNLESS I KEEP TRACK OF HOW MANY MILES I HAVE DRIVEN, THE JEEP WILL JUST QUIT ON ME. I HAVE DEALT WITH THE ISSUE UNTIL RECENTLY WHEN I CAME WITHIN INCHES OF GETTING SLAMMED ON MY PASSENGER DOOR BECAUSE I STALLED IN THE MIDDLE OF THE ONCOMING TRAFFIC. IF A LOW OIL LIGHT CAME ON, I WOULD OBVIOUSLY HAVE MORE OIL PUT IN, BUT I GET NO WARNING AT ALL. IT JUST QUITS. USUALLY IN THE MIDDLE OF THE ROAD. THE ENCLOSED PICTURES ARE OF WHEN I HAD TO PUT OIL IN IT IN NOVEMBER. THE LAST EPISODE OF ALMOST GETTING HIT HAPPENED ON JAN 16.

Power Train
Filed Jan 21, 202150,000 milesGA

I HAVE A 2018 JEEP CHEROKEE. THE SERVICE SHIFTER KEEPS COMING ON AND ALL THE GEAR SHIFT LIGHTS ARE LIT UP. THE CAR WILL STALL OR COMPLETELY STOP OPERATING WHEN THIS OCCURS. IT OCCURS WHEN I AM DRIVING IN CITY TRAFFIC, HIGHWAY TRAFFIC OR STATIONARY.

Unknown or Other
Filed Jan 20, 202110,000 milesMO

KEEPS THROWING CODE SERVICE SHIFTER

Power Train
Filed Jan 16, 202150,000 milesIL

SERVICE SHIFTER WARNING COMES ON VERY OFTEN WHILE DRIVING VEHICLE.

Electrical System
Filed Jan 11, 202164,000 milesSC

ATTEMPTED TO ACTIVATE THE ELECTRONIC RANGE SELECT (ERS) WHILE DRIVING. IMMEDIATELY, ALL OF THE PRNDL LIGHTS ILLUMINATED RED AND THE DASH DISPLAYED THE MESSAGE "SHIFTER SERVICE". MOVING THE SHIFTER BACK TO FULLY AUTOMATIC DID NOT CLEAR THE ERROR OR THE PRNDL LIGHTS. I STOPPED THE VEHICLE, TURNED IT OFF, THEN RESTARTED THE ENGINE AND THE ERROR CLEARED.

Unknown or Other
Filed Jan 9, 202155,550 milesTX

I WAS IN DRIVE AND SITTING AT A LIGHT, I HEARD A DING AND SAW THE SERVICE SHIFTER WARNING HAD COME ON. WHEN I LOOKED DOWN AT THE SHIFTER ALL THE GEARS WERE LIT UP RED INSTEAD OF JUST THE GEAR I WAS IN.

Electrical System
Filed Jan 5, 20211 milesWA

ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.

Electrical System
Filed Jan 2, 20217,000 milesIN

AFTER OWNING MY BRAND NEW 2018 JEEP CHEROKEE FOR A FEW MONTHS, I TURNED ON MY VEHICLE AND THE SERVICE SHIFTER WARNING CAME ON IN MY DASH AND ALL THE LIGHTS ON MY SHIFTER LIT UP. I CALL THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN, SO I TOOK IT AND WHEN I TURNED THE CAR OFF, THE MESSAGE NO LONGER APPEARED. THE DEALERSHIP TOOK THE VEHICLE FOR DIAGNOSTIC TESTING AND IT SAID IT CAME BACK FINE. UPON GETTING MY CAR BACK, IT WAS RANDOMLY SHOWING THE SERVICE SHIFTER MESSAGE AGAIN SO I TOOK IT BACK TO THE DEALERSHIP TWO MORE TIMES FOR THE SAME ISSUE AND THEY STATED THAT THEY COULDN'T DUPLICATE THE ISSUE AND SO NOTHING WAS FIXED. I HAVE NOW OWNED THE VEHICLE FOR 3 YEARS AND THEY REFUSE TO FIX THE STILL APPEARING ISSUE. NO CHECK ENGINE LIGHT APPEARS BUT I FEAR THAT WHATEVER IS CAUSING THE WARNING TO APPEAR MAY CAUSE ISSUES. I HAVE READ THAT MANY MANY OTHERS HAVE HAD THE SAME ISSUE AND THE DEALERSHIP WOULDN'T DO ANYTHING. ALL THREE TIMES I TOOK MY VEHICLE IN, IT WAS UNDER WARRANTY AND THEY WOULDN'T DO ANYTHING.

Unknown or Other
Filed Jan 2, 202133,050 milesPA

AT 33050 SERVICE SHIFTER WARNING CAME UP ALL LIGHS ON THE SHIFTER WERE ON. TURNED CAR OFF SAT A MOMENT AND THE SERVICE SHIFTER WARNING WAS GONE. WE WERE ON A CITY STREET PUT THE JEEP IN REVERSE WHEN THIS HAPPENED VEHICLE WAS STATIONARY BEING PUT INT REVERSE

Steering
Filed Dec 31, 202025,976 milesMD

PURCHASED MY 2018 CHEROKEE IN FEB 2018 AND IN OCTOBER 2019 HAD VIBRATION IN STEERING WHEEL. DEALER SAID I HAD 4 WARPPED ROTORS THAT NEEDED TO BE REPLACED AT MY EXPENSE. IT SEEMED ODD AT ONLY 18 MONTHS OF NORMAL DRIVING, MOSTLY HIGHWAY.

Unknown or Other
Filed Dec 26, 202026,000 milesFL

AT 26,000 MILES ON MY 2018 JEEP CHEROKEE TRAILHAWK, THE SERVICE SHIFTER LIGHT CAME ON.

EngineFire
Filed Dec 23, 202070,021 milesIL

ALL THE ENGINE OIL LEAKED OUT OF THE CAR AND STARTED TO SMOKE WHILE I WAS IN MOTION AND THE ENGINE LIGHT CAME ON BUT WAS PERFECTLY FINE AT FIRST. I DO NOT KNOW WHAT HAD HAPPENED BUT MY ENGINE IS NOW MESSING UP AND I ALMOST GOT IN A CAR ACCIDENT.

Electrical System
Filed Dec 23, 202036,300 milesNH

SERVICE SHIFTER LIGHT, R,P,N,D, ALL LIGHTS TURN RED. HAPPENED MONTHS AGO AT 36,300 MILES, DIDN'T HAPPEN FOR A MONTH THEN CAME BACK. NOW COMES ON EVERY COUPLE WEEKS, SOMETIMES MULTIPLE TIMES IN A ROW. TURN CAR OFF AND BACK ON THE LIGHTS GO OFF. HAPPENS AT INTIAL START UP AND WHILE DRIVING.

Power Train
Filed Dec 22, 2020NY

THE SHIFTER KEEP SAYING THAT IT NEEDS TO BE SERVICED THE CAR ONLY HAS 30,000 MILES ON IT . I HAVE SPOKEN WITH OTHER JEEP OWNERS AND THEY SAY THAT THEY HAVE HAS THE SAME ISSUE

Electrical System
Filed Dec 22, 202065,000 milesGA

WE WERE TRAVELING IN OUR 2018 JEEP CHEROKEE LATITUDE AND AT A RED LIGHT, THE CAR JUST TURNED OFF. WE HAD TO SIT FOR AWHILE AND THEN RESTART IT BY PUTTING ON THE BRAKE AND SOME OTHER THING. WE REPLACED THE BATTERY AND IT RAN FOR ABOUT 20 MINUTES. THEN, IT STOPPED WHILE WE WERE AT A RED LIGHT AGAIN! IT ONLY RESTARTED AFTER REPLACING THE BATTERY TWICE. WE AREN'T SPENDING MONEY ON A NEW BATTERY UNTIL WE KNOW EXACTLY WHAT'S WRONG.

Electrical System
Filed Dec 18, 202040,000 milesNC

I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWO TIMES FOR THE CHECK ENGINE LIGHT THAT HAVE REPLACED THE BLOWER THE FILTERS AND SO ON. EVERY TIME THE AC OR HEAT COMES ON THE CAR STARTS SHAKING AND JERKING WHILE IN TRAFFIC. THE YESTERDAY WHILE DRIVING BACK IN TO POST THE VEHICLE STARTED JERKING WHILE IN MOTION AND THE CHECK ENGINE LIGHT CAME ON. I HAVE SPENT A TILE OF ABOUT 700-800$ ON THIS PROBLEM AND IT SEEMS TO BE SOMETHING THAT THE DEALERSHIP CAN NOT FIX.

Power Train
Filed Dec 17, 202034,500 milesNY

WHILE DRIVING AT 55MPH, MY JEEP GAVE "SERVICE SHIFTER" AND REDUCED POWER. ALL SHIFTER LIFTS WHERE LITE. I PULLED OVER AND CALL MY DEALER, THEY ADVISED ME TO TURN OFF ENGINE FOR 2 MINUTES AND RESTART MY JEEP, THIS SHOULD CLEAR IT. THIS WAS AT 34,000. IT DID CLEAR IT. IT HAPPEN AGAIN AT 35,900 MILES AND I DID WHAT I WAS TOLD THE FIRST TIME.. HAPPEN AGAIN AT 37,500 MILES, FINALLY GOT DEALER TO LOOK AT IT AND NOW THEY SAY I NEED A NEW BEZELS, HARNESS AND SHIFTER. I HAVE READ THIS HAS HAPPEN TO 1,000S OF OTHERS.

Electrical System
Filed Dec 16, 202035,000 milesNC

MY CAR WENT DEAD WHILE DRIVING. TOOK TO THE SHOP AND SAID THERE WAS A "SOFTWARE UPDATE/RECALL" THAT CAUSED THE CAR TO USE MORE OIL THAN NORMAL AND I WAS DRIVING WITH NO OIL!!!!! THIS "RECALL" UPDATE HAD BEEN RELEASED "6 DAYS AGO" PER MY DODGE/CHRYSLER DEALERSHIP. WHY IS THIS RECALL NOT HERE? SOUNDS VERY STRANGE TO ME.

Electrical System
Filed Dec 7, 202042,000 milesIL

SERVICE SHIFTER LIGHT CAME ON ON DASH AFTER I STARTED MY JEEP, ALSO ALL THE RED LIGHTS NEXT TO THE SHIFTER WERE LIT UP. WOULD NOT TURN OFF UNTIL RESTARTING THE VEHICLE. HAVE READ MANY JEEP OWNERS HAVING THE SAME ISSUE WITH THEIR CHEROKEES. SHOULD BE RECALLED AND FIXED BY JEEP!

Electrical System
Filed Dec 6, 202013,696 milesTX

I CONTINUE TO GET A SERVICE SHIFTER ISSUE. VEHICLE HAS 13,000 MILES ON IT. THIS IS A KNOWN PROBLEM ACROSS MULTIPLE YEARS OF CHEROKEES. DEALERSHIP SAID IT WAS A BATTERY PROBLEM BUT AFTER A NEW BATTERY, I STILL RECEIVE THE WARNING. WARNING CAME ON WHILE PARKED, JUST AFTER STARTUP.

Electrical System
Filed Dec 4, 202011,000 milesAL

MY CAR IS SHOWING "CHECK SHIFTER" MESSAGE AFTER ONLY 11,000 MILES. ALL THE SHIFTER LIGHTS TURN ON RED. IT HAPPENED WHEN I TURNED ON MY CAR TO PUT IN GEAR AND HAS BEEN COMING ON MORE AND MORE LATELY. USUALLY STAYS ON WHEN I FIRST START AND DOESNT SHUT OFF UNTIL I TURN OFF AND RESTART VEHICLE.

Unknown or Other
Filed Dec 3, 202040,032 milesFL

WHILE DRIVING THE SERVICE SHIFTER LIGHT CAME ON. I PULLED OVER AND SHUT THE VEHICLE OFF. WHEN I STARTED MY VEHICLE THE NOTICE WAS GONE BUT RETURNED SEVERAL DAYS LATER. WHEN I GOOGLE WHAT A SERVICE SHIFTER WAS I SAW ALOT OF COMPLAINTS BY OTHER JEEP OWNERS. I THOUGHT I SHOULD ADD MY COMPLAINT TO THE LIST. I HAVE HAD MY VEHICLE FOR A LITTLE OVER A YEAR. I SHOULD NOT BE HAVING THIS ISSUE.

Electrical System
Filed Nov 25, 202044,000 milesSC

SERVICE SHIFTER ALARM, ALL LIGHTS ON GEAR SHIFTER LIGHT UP. GOES AWAY WHEN VEHICLE TURNED OFF AND RESTARTED. CAME BACK ON LESS THAN A WEEK LATER.

Power Train
Filed Nov 25, 202070,450 milesTX

TRANSMISSION IS SHIFTING VERY HARD RANDOMLY WHILE DRIVING

Engine
Filed Nov 24, 202025,000 milesLA

CAR BURNS OIL AT AN EXCESSIVE RATE-POURING IN ABOUT A QUART PER WEEK. IF IT GETS TOO LOW (EVEN BEFORE SUGGESTED OIL CHANGE MILEAGE) THE ENGINE SHUTS OFF WHILE DRIVING. NO WARNING OR INDICATOR LIGHTS. THE ENTIRE ENGINE SHUTS OFF WHILE YOU ARE DRIVING DOWN THE ROAD. CURRENTLY HAPPENED 3 TIMES TO ME-OIL WAS LOW EACH TIME. VERY SCARY!

Power Train
Filed Nov 22, 202037,600 milesNH

WHILE DRIVING SERVICE SHIFTER WARNING CAME ON AND ALL LIGHTS ON SHIFTER WERE LIT. THIS HAPPENED AROUND 37;600 MILES.

Electrical System
Filed Nov 20, 202041,000 milesAL

WAS DRIVING AND VEHICLE STOPPED MOVING. PULLED OVER AND SERVICE ELECTRICAL THROTTLE CONTROL CAME ON. FINALLY GOT THE VEHICLE TO DRIVE. CHECK ENGINE LIGHT IS ON NOW.

Engine
Filed Nov 20, 2020TX

THE CAR RANDOMLY SHUT OFF WHILE I WAS AT A LIGHT. IT HAS DONE THIS SEVERAL TIMES AND IT IS VERY DANGEROUS. I ALMOST GOT REAR ENDED. THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS. IT WAS IN MOTION ONCE AND THE WHEEL LOCKED UP. BUT IT WAS A VERY SLOW MOTION. SECOND TIME I WAS TAKING OFF FROM A STOP

Unknown or Other
Filed Nov 17, 202055,000 milesCA

SERVICE SHIFTER MESSAGE APPEARED WHILE DRIVING TODAY AND GEAR SHIFT LIGHTS ARE ALL RED P, R, N, D. THE SERVICE SHIFTER MESSAGE WOULD NOT DISAPPEAR BLOCKING THE SPEEDOMETER READING.

Electrical System
Filed Nov 16, 202054,000 milesSC

ELECTRONIC THROTTLE CONTROL LIGHT CAME ON- THIS HAS HAPPENED THREE TIMES, ONCE WHILD DRIVING AND TWICE WHEN STARTING THE CAR AND IT WAS IN PARK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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