THE CAR WILL JUST SHUT OFF IN IDLE , SOMETIMES IT WILL START RIGHT BACK UP, OTHERS YOU HAVE TO WAIT A FEW MINUTES. TOOK IT TO DEALER A FEW TIMES AND THEY KEEP SAYING THAT IT IS BECAUSE WHEN THE OIL GETS LOW IT THIS MODEL THAT HAPPENS SO I HAVE TO GET THE OIL CHANGED ONCE A MONTH
2018 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
'SERVICE SHIFTER' ERROR CODE STARTED APPEARING ON DASHBOARD WITH ALL GEAR LIGHTS LIT UP NEXT TO THE SHIFTER. PROBLEM RESOLVED ITSELF AFTER RESTARTING THE VEHICLE. MILEAGE AT APPROX 37K MILES, IDENTIFIED AS 'TRANSMISSION SHIFT ELECTRICAL FAILURE' BY JEEP DEALERSHIP AND REPLACED FOR AROUND $700
EXCESIVE OIL CONSUMPTION. 1 QUART EVERY 750 TO 800 MILES.
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT-OFF WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM OF AN UNKNOWN RECALL ON THE VEHICLE. THE MECHANIC SUGGESTED THAT THE VEHICLE NO LONGER BE DRIVEN UNTIL IT WAS REPAIRED. THE CONTACT CALLED HERTRICH CHRYSLER DODGE JEEP RAM OF ELKTON (1147 E PULASKI HWY, ELKTON, MD 21921) WHERE HE WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
THIS IS THE SECOND SINCE AUGUST 2018 THAT I HAVE HAD TO REPLACE THE BATTERY. FIRST TIME IT GAVE ME A WARNING LIGHT THAT THERE WAS A PROBLEM WITH AUTO START. THEN JUST NEVER WOULD START AGAIN. THIS TIME THERE WAS NO WARNING. THE CAR WAS IN PARK, SHUT OFF AND WOULDN'T RESTART. BATTERY TESTED AT DEALER AND NOW I HAVE TO REPLACE IT AGAIN. THE BATTERY SAYS IT HAS A 36 MONTH WARRANTY BUT DEALER SAYS I HAVE TO PAY FULL PRICE FOR NEW BECAUSE IT'S A COMMON PROBLEM WITH THE AUTO START THAT FRIES THE BATTERY!
MY SISTER WAS DRIVING WHEN THE CAR SUDDENLY TURN OFF ON THE STREET. SHE TURNED IT BACK ON AND EVERYTHING WAS FINE, I'M AFRAID OF DRIVING THE CAR AND SOMETHING WORSE MAY HAPPEN.
AFTER OWNING THIS VEHICLE FOR ONE WEEK THE SERVICE SHIFTER LIGHT CAME ON AND ALL THE LIGHTS BY THE SHIFTER CAME ON. PULLED OFF THE HIGHWAY SHUT CAR OFF AND RESTARTED. LIGHTS WERE OFF CONTINUED TO DRIVE HOME . LIGHT HAS COME ON AGAIN , ALWAYS GOES OFF AFTER RESTARTING. AFTER READING ALL COMPLAINTS OF OWNERS ONLINE I AM CONCERNED THAT I WILL HAVE SHIFTING PROBLEMS GOING DOWN THE ROAD. I CAN'T BELIEVE WITH ALL THE COMPLAINTS THERE HASN'T BEEN A RECALL FOR THIS PROBLEM ON THIS CAR. I HAVE BEEN BACK TO THE DEALER SEVERAL TIMES WITH NO SATISFACTION.!PLEASE , LET SOMETHING BE DONE ABOUT THIS PROBLEM.
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT AXLE FRACTURED CAUSING THE VEHICLE TO CRASH INTO A PARK VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT A MANUFACTURER ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
WHILE DRIVING ALL THE LIGHTS COME ON BY THE GEAR SHIFT FROM PARK TON DRIVE. THE LIGHTS ARE RED. IT SAID SHIFT SYSTEM. WHEN THIS HAPPENS YOU CANNOT CHECK OIL, TIRE INFLATION, TEMPERATURE OR ANYTHING ELSE. IT HAPPENS WHILE DRIVING, TURNING, ON THE HIGHWAY. THIS HAPPENS ALL THE TIME. WHAT COULD IT BE?
DRIVING ON HIGHWAY AND THE "SERVICE SHIFTER" WARNING CAME UP ON THE INFORMATION SCREEN AND ALL THE SHIFTER INDICATOR LIGHTS P R N D ETC. LIGHT UP. HAD TO STOP AND RESTART THE VEHICLE.
SERVICE SHIFTER WARNING ON DASH & ALL RED LIGHTS OF SHIFTER. CAR ONLY HAS 17, 500 MILES. VEHICLE WAS STATIONARY.
FIRST INCIDENT, VEHICLE WAS PARKED, HENCE STATIONARY. VEHICLE WOULD NOT START, LIGHTS WOULD FLICKER AND A A CLICKING NOISE WOULD BE HEARD WHEN STARTING THE VEHICLE. VEHICLE WAS JUMP STARTED AND LET IT RUN FOR A WHILE, THEN I SHUT IT OFF TO MAKE SURE EVERYTHING IS OK AND IT DID NOT START AGAIN. SAME FLICKERING LIGHTS AND CLICKING NOISE. GOT IT JUMP STARTED AGAIN. DROVE TO AUTOZONE TO HAVE BATTERY CHECKED, WHILE TRYING TO PARK, VEHICLE JUST SHUT OFF WITH CAR ON DRIVE. AUTOZONE EMPLOYEE TRIED TO JUMP START VEHICLE AND IT WOULD NOT START AT ALL. AUTOMATIC LOCKS WOULD NOT LOCK OR UNLOCK THE VEHICLE. CAR WAS THEN TOWED TO DEALERSHIP. AS OF RIGHT NOW, UNKNOWN CAUSE OF VEHICLE INCIDENT.
I PULLED TO MY HOME AND THE SERVICE SHIFTER INDICATOR LIGHTS CAME ON. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WHEN PUTTING MY CAR IN REVERSE.
WHILE DRIVING I GET A MESSAGE THAT SAYS SERVICE SHIFTER. AT THE SAME TIME ALL THE RED LIGHTS COME ON WHERE THE SHIFTER IS. IT STAYS ON UNTIL THE ENGINE IS TURNED OFF. THIS HAS HAPPENED REPEATEDLY. FEAR THAT IT WILL LOCK ON ME WHILE DRIVING.
SERVICE SHIFTER NOTIFICATION CAME ACROSS DASH AND ALL LIGHTS ON SHIFTER WERE LITE UP RED. THANKFULLY THE VEHICLE WAS IN PARK, AND NOT IN DRIVE. AS THE 2017S JEEP CHEROKEE HAVE THE SAME ISSUE AND NOW RECALL FOR SERVICE SHIFTER. SOMONES INCIDENT WAS THAT CAME ACROSS DASH, SERVICE SHIFTER AND WITHIN 10SECONDS THEIR FRONT WHEELS LOCKED UP AND THEY WRECKED ON THE HIGHWAY. I DONT WANT THIS TO HAPPEN TO ME !! OR ANYONE WITH A JEEP CHEROKEE.
AFTER GETTING MY JEEP WORKED ON AT CROWN JEEP OF CHATTANOOGA FOR MY DASH BOARD SAYING 'SHIFTER SERVICE' THEY REPLACED MY SHIFTER BEZEL CLAIMING THAT WAS ALL THAT WAS WRONG WITH IT. THIS IS AFTER MY JEEP THREE THE EBRAKE IN WHILE GOING 65 DOWN A HIGHWAY. TONIGHT 9/28/2020 WHILE BACKING OUT MY DRIVEWAY MY JEEP THREW THE EBRAKE ON ITSELF AGAIN. THEN DID IT WHILE GOING IN TOWARD AT 35 MPH. CHRYSLER DODGE JEEP NEEDS TO BE HELD ACCOUNTABLE FOR THEIR MISTAKES IN THEIR CARS
HAD JEEP 2 YRS 6 TIMES WE HAVE HAD PROBLEM. DRIVING DOWN ROAD TURN CORNER SERVICE SHIFTER LIGHT COMES ON. SOMETIMES WHEN VEHICLE IS STATIONARY IT ALSO OCCURS. ALL LIGHTS ON SHITER LIGHTS UP RED. AND SERVICE SHIFTER MESSAGE COMES ON. HAPPENS 3-6 MONTHS. NEEDS TO BE FIXED.
I OWN 2018 JEEP CHEROKEE WITH 56,000 MILES AND THE SERVICE SHIFTER LIGHT COMES ON THE DASH AND ALL THE LIGHTS LIGHT UP ON THE GEAR SHIFTER. THIS HAPPENS AFTER DRIVING FOR AROUND 15 - 20 MILES AND ONCE THE CAR IS TURNED OFF WITH THE ELECTRONIC PUSH BUTTON START THE LIGHTS GO AWAY FOR A SHORT TIME AND THEN COME BACK ON AGAIN. THIS HAPPENS ONLY WHEN THE CAR IS IN MOTION.
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE SERVICE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE ISSUE AS NEEDING TO REPLACE THE BEZEL AND HARNESS ON THE GEAR SHIFTER. THE MECHANIC STATED THAT IF LEFT UNREPAIRED, THE VEHICLE WOULD EVENTUALLY BE UNABLE TO SHIFT OUT OF PARK. THE CONTACT MADE AN APPOINTMENT WITH HUNTINGTON JEEP CHRYSLER DODGE RAM (5080 JERICHO TPKE, COMMACK, NY 11725 (631) 993-3300). THE DEALER STATED THAT THEY HAD NOT HEARD OF THE ISSUE BEFORE AND PROVIDED AND ESTIMATED COST TO DO THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.*LN*DT *TR
THE SHIFTER HAS COME ON TWICE NOW AND ALL LIGHTS POP UP ON GEAR SHIFT. THIS IS ABOUT THE 4TH TOME IN 1 -1/2 YRS IN MOTION.
TL* THE CONTACT'S WIFE OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 60 MPH, SEVERAL LIGHTS ON THE GEAR SHIFTER ILLUMINATED AND SERVICE SHIFTER WARNING MESSAGE ALSO APPEARED ON THE INSTRUMENT PANEL. HIS WIFE SLOWED DOWN TO 30 MPH AND WAS ABLE TO REACH HER DESTINATION WITHOUT FURTHER ISSUES. THE CONTACT CALLED BARKAU CHRYSLER DODGE JEEP RAM OF FREEPORT (700 E SOUTH ST, FREEPORT, IL 61032) BUT THE DEALERSHIP WAS CLOSED. THE CONTACT THEN CALLED ANDERSON CHRYSLER DODGE JEEP RAM (5711 E. STATE ST, ROCKFORD, IL 61108) WHERE THE CONTACT WAS INFORMED TO BRING THE VEHICLE IN AS SOON AS POSSIBLE TO BE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 52,000.
'SERVICE SHIFTER' LIGHT HAS COME ON THE DASH SEVERAL TIMES. STARTING AT 26,000 MILES. HAVE TAKEN IT SEVERAL TIME TO CROWN CHRYSLER DOGE JEEP IN CHATTANOOGA TENNESSEE FOR THEM TO TELL ME IT'S ONLY THE BATTERY. THIS BATTERY HAS BEEN REPLACED AND THIS ISSUE IS STILL OCCURRING. TONIGHT, SEPTEMBER 18, 2020, MY JEEP CHEROKEE NOTIFIED SERVICE SHIFTER THE. SLAMMED THE EBRAKE ON WHILE GOING 55. THIS IS A MAJOR SAFETY ISSUE AND THE DEALERSHIP KEEPS STATING NOTHING IS WRONG. I HAVE ALSO HAD ISSUES WITH AFTER PUSHING THE 'BUSH TO START' BUTTON 'TO CUT THE CAR OFF,' THE BUTTON STATES THE CAR IS OFF, BUT YET THE ENGINE IS STILL RUNNING. I NO LONGER WANT THIS 2018 JEEP CHEROKEE DUE TO IT BEING A SAFETY ISSUE.
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING LIGHT ILLUMINATED. THE GEAR SHIFTER BOX WAS ILLUMINATED AS WELL. THE CONTACT RESTARTED THE VEHICLE AND THE VEHICLE WORKED AS DESIGNED. THE CONTACT CALLED #1 COCHRAN CHRYSLER DODGE JEEP RAM (110 RTE 908 BUILDING 2, NATRONA HEIGHTS, PA 15065, (412) 245-4280) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000.
MY CHEROKEE IS 2018, I BOUGHT IT USED JAN OF 2020. IN SEPT OF 2020 MY STARTER BROKE, I PAID $550 TO GET IT FIXED. THIS MORNING, ABOUT 4 DAYS LATER THE STARTER IS BROKEN AGAIN. MY MECHANIC IS VERY GOOD, AND WARNED ME ABOUT MULTIPLE PEOPLE COMING IN WITH THIS ISSUE AND IT BREAKING AGAIN. HE TOLD ME TO GET A NEW CAR WHICH I PLANNED ON DOING BUT IT BROKE BEFORE I GOT THE CHANCE. I LOOKED IT UP ONLINE AND MULTIPLE PEOPLE LEFT REVIEWS WITH THE SAME PROBLEM.
ALL LIGHTS ON SHIFTER COME ON RANDOMLY WHEN TURNING ON VEHICLE. YOU CAN'T PUT IN DRIVE WHILE LIGHTS ARE ON. YOU HAVE TO TURN CAR ON MULTIPLE TIMES OR UNTIL LIGHTS GO OFF. ON DASH BOARD IT READS SERVICE GEAR SHIFT LIGHTS
SERVICE SHIFTER WARNING LIGHT COMES ON AT THE DASH WHEN DRIVING.ALL INDICATOR LIGHTS ON SHIFTER LIGHT UP. PULLED OVER AND TURNED CAR OFF AND BACK ON AND IT WAS GONE.
I HAD A PROBLEM WITH SERVICE SHIFTER
10 SEP 2020 AT 0745 MY JEEP CHEROKEE WITH 34,000 MILES HAD A DASH MESSAGE SAYING "SERVICE SHIFTER" AND ALL THE LIGHTS ON THE SHIFTER EMITTED RED. AFTER TURNING CAR OFF AND BACK ON THERE WAS NO MESSAGE OR ANYTHING.
SERVICE SHIFTER LIGHT COMES ON AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP AND SOME CAUSES VEHICLE TO STALL . DEALER SAYS IT NEEDS A NEW WIRING HARNESS AND BEZEL BUT IS NOT UNDER RECALL EVEN KNOW ITS A COMMON PROBLEM AND HAS BEEN FOR YEARS. TALKED TO MULTIPUL PEOPLE HAVING SAME ISSUE ONE INVOLVED IN A CRASH FROM IT
TL* THE CONTACT OWNS A 2018 JEEP CHEROKEE. THE CONTACT STATED THE WHILE DRIVING 30-35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS DIFFICULT TO RESTART. THE SHIFT TO PARK WARNING LIGHT WAS BLINKING. THE CONTACT ADDED OIL TO VEHICLE. THE CONTACT CALLED KEVIN'S ROYAL AUTOMOTIVE (3961-3964 WAVERLY RD, OWEGO, NY 13827, (607) 687-3412) AND WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE SAFETY FEATURE WAS ENGAGED. THE CONTACT WAS INFORMED THE SAFETY FEATURE ENGAGED WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
STARTED VEHICLE AND ALL LIGHTS ON THE SHIFTER PANEL CAME ON AND A WARNING OF "SERVICE SHIFTER" CAME ON THE DASH. THIS HAPPENS MULTIPLE TIMES PER WEEK AND AFTER TWO ATTEMPTS AT GETTING THIS FIXED, THE DEALERSHIP HAS NO CLUE. IT IS NOW IMPOSSIBLE TO SHIFT WHEN THIS HAPPENS.
I AM CONSISTENTLY GETTING A SERVICE SHIFTER LIGHT ON MY 2018 JEEP CHEROKEE. IT HAS 30000 MILES ON IT. I SHUT THE CAR OFF AND IT GOES OFF. I HAVE SEEN ANOTHER OF OTHER COMPLAINTS ON ONLINE FORUMS ABOUT THIS SAME ISSUE.
SERVICE SHIFT LI8GHT COMES ON AND THEN RANDOMLY GOES AWAY, IT WILL RANDOMLY COME ON WHILE DRIVING, THERE WAS A RECALL ON 2017 JEEP CHEROKEE'S WITH THIS ISSUE
SERVICE SHIFTER SHOWING UP ON DISPLAY MULTIPLE TIMES. I HAD IT REPLACED RIGHT AWAY THE FOLLOWING MONTH. CHRYSLER HELPED WITH MY REPAIRS.
SERVICE SHIFTER KEEPS APPEARING ON THE DASH OF THE JEEP. ALL OF THE LIGHTS BESIDE OF THE SHIFTER LIGHT UP RED AND STAY ON UNTIL THE VEHICLE IS TURNED OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. THE LIGHT WILL TURN ON WHEN IT IS PARKED OR RANDOM TIMES WHILE I AM DRIVING DOWN THE ROAD. THE PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS PURCHASED.
MY JEEP KEPT GIVING THE SERVICE SHIFTER BUT WHEN I CALLED THE DODGE HOUSE IN ODESSA TEXAS THEY TOLD ME THERE WAS NO RECALL FOR IT. SO I HAD TO PAY FOR THE REPAIR BUT STILL TOOK ALMOST 3WEEKS JUST FOR THEM TO GET THE PART BECAUSE THEY WHERE IN BACK ORDER
FILLED UP ON GAS, WHEN STARTING THE CARE IT STATED OIL CHANGE SOON. 3 MILES DOWN THE ROAD THE CAR STARTED TO SHUTTER LIKE IT WANTED TO SHUT OFF. WITH IN 20 MILES IT DID THIS 7 TIMES ON A FREEWAY. WHEN ON THE SURFACE STREETS IF THE CAR WAS STOPPED IT WOULD SHUTTER THEN TURN OFF. IT WOULD STATE PLACE INTO PARK AND RESTART VEHICLE. I WAS NOT OVER DUE FOR AN OIL CHANGE. I DID NOT LET EVEN THE GAS LIGHT COME ON. I HAD BEEN DRIVING THE CAR FINE TILL THE OIL CHANGE SOON LIGHT CAME ON. *TR
WHILE DRIVING THE SERVICE SHIFTER APPEARED ON DASH. HAD TO PULL OVER AND RESTART THE VEHICLE. THIS HAS HAPPENED SEVERAL TIMES AND IS BECOMING MORE FREQUENT.
MY CAR ONLY HAS 41,000 MILES AND RECENTLY JUST PURCHASED IT 2 MONTHS AGO AND IT STARTED SAYING 'SERVICE SHIFTER' AND THE SHIFTS ALL LIGHT UP RED. AFTER DOING SOME RESEARCH ONLINE, A LOT OF JEEP OWNERS EXPERIENCE THIS ISSUE WITH JEEPS. AN ISSUE THAT NEVER SEEMS TO GO AWAY REGARDLESS OF TAKING IT TO A SHOP
I HAVE A 2018 JEEP CHEROKEE AND A COUPLE OF TIMES THE SHIFT SERVICE LIGHT COMES ON AND PRND ALL LIGHT UP...LOOKED IT UP ON LONG AND A LOT OF JEEPS HAVE THIS PROBLEM...THAT'S WHY I BOUGHT A NEW CAR SO I WOULD BE SAFE AND NOW I'M SCARED THAT I WILL WRECK IF IT GOES OUT...WHEN THIS HAPPENED YOU HAVE TO PUT IT IN GEAR AND CUT YOUR CAR OFF...BUT WHAT IF IT DOES IT WHILE I'M DRIVING
EVERY NOW AND THEN WHEN I START THE VEHICLE OR WHILE I AM DRIVING IT A MESSAGE WILL POP UP ON MY DASHBOARD THAT SAYS 'SERVICE SHIFTER.' THE SHIFTER LIGHTS FLASH RED AND I GENERALLY HAVE TO PULL OVER AND RESTART THE VEHICLE. SOMETIMES MORE THAN ONCE. THE SHIFTER APPEARS TO FUNCTION PERFECTLY FINE, SO IT IS PUZZLING THAT I GET THIS REOCCURRING NOTIFICATION EVERY FEW THOUSAND MILES.
SERVICE SHIFTER MESSAGE APPEARED WHEN I WAS DRIVING. THE DRIVE, REVERSE, NEUTRAL AND OTHER DRIVE INDICATORS LIT UP IN RED.
ALL THE LIGHTS ON THE GEAR BOX TURN ON AND SAYS "SERVICE SHIFTER". HAPPENED ONCE A MONTH AND IS BECOMING MORE AND MORE FREQUENT.
MY 2018 JEEP CHEROKEE, THE SERVICE SHIFTER WARNING LIGHT APPEARS ON MY DASH AND ALL OF THE GEAR LIGHT APPEAR SOLID RED ON MY SHIFTER, THIS CONTINUES TO HAPPEN WHEN I PUT MY CAR IN PARK OR WHEN I COME TO A STOP WHILE DRIVING, IT'S VERY CONCERNING BECAUSE I TOOK IT TO MY LOCAL DEALER FOR ANOTHER MAJOR ISSUE ( OIL CONSUMPTION) AND THEY TOLD ME THAT THEY COULD NOT FIND ANY CODES OF THE ERROR OCCURRING. THIS HAPPENS PERIODICALLY AND WHEN I TURN THE CAR OFF AND THEN BACK ON THE 'SERVICE SHIFTER'' LIGHT GOES AWAY. THERE NO WAY FOR THE DEALER TO FIX THE ISSUE BECAUSE THEY SAY THE CAN'T FIND ANY ERROR CODES WHEN I HAVE TIME STAMPED PICTURES ON MY PHONE OF THIS HAPPENING. I'M AFRAID THIS MIGHT LEAD TO AN ELECTRICAL FIRE OR SHIFTER FAILURE WHILE IN TRAFFIC DRIVING.
I HAVE 2018 JEEP CHEROKEE WITH 85353 MILES IT HAD SERVICE SHIFTER TWICE WHEN I WAS DRIVING SO I HAD TO PULL OVER ON HIGHWAY AND TURN OFF ENGINE AND TURN ON ENGINE SHIFT TO PARK THEN TO DRIVE
VEHICLE STALLS AT START OF DAY AFTER DRIVING NO MORE THAN A HALF A MILE. THIS HAS HAPPENED FOR THE PAST TWO DAYS IN TRAFFIC. BATTERY LIGHT COMES ON AFTER STALLS AND DOES NOT START. LETTING IT SIT FOR AWHILE IT EVENTUALLY STARTS. BATTERY WAS FULLY TESTED AND HOLDS CHARGE. DECIDED TO PARK VEHICLE AND HAVE IT TOWED TO DEALER AS TO NOT RISK TRAFFIC CRASH.
EXCESSIVE OIL LOSS IN ENGINE. LITTLE OIL ON DIPSTICK. OIL CHANGE IS NOT DUE FOR ANOTHER 4,774 MILES. VEHICLE STALLS WHEN DRIVING NO MORE THAN 1/2 MILE.
SERVICE SHIFTER LIGHT AT 33,000 MILES. I HAVE KNOWN ABOUT THE "SERVICE SHIFTER" LIGHT ISSUE WITH MANY OTHER JEEPS, SO I WANTED TO ALSO REPORT. THAT IS TOO MUCH. I WAS UNABLE TO TAKE MY JEEP IN FOR SERVICE RIGHT AWAY, AND THEN COVID HAPPENED, SO NOW I'M WAY PAST MY WARRANTY MILES SO HAVE NOT BEEN ABLE TO GET IT FIXED.
WHILE DRIVING, THE VEHICLE SHUTS DOWN, I LOST ALL CONTROL. A MESSAGE POPPED UP THAT SAID 'APPLY BRAKE AND PUT IN PARK OR NEUTRAL' THE ENGINE SLOWLY LOST ALL ACCELERATION AND CAME TO A COMPLETE STOP. THE CAR BEEPS AND SAID 'LOW BATTERY' BUT ALL LIGHTS AND VOLTAGE READING WAS COMPLETELY NORMAL. I TURNED CAR OFF, RESTARTED CAR, AND IT WAS FINE, I DRIVE IT ANOTHER 100 METERS AND IT REPEATS THIS EXACT CYCLE ALL THE WAY HOME.
SERVICE SHIFTER DASH WARNING COMES ON WHILE DRIVING. AT THE SAME TIME, THE PRND LIGHTS ON THE GEAR SELECTOR LIGHT UP. THE NOTIFICATION CLEARS AND THE LIGHTS TURN OFF WHEN THE VEHICLE IS SHUT OFF AND RESTARTED; HOWEVER, THE NOTIFICATION WILL APPEAR AGAIN INTERMITTENTLY. THE VEHICLE HAS BEEN SERVICED FOR THIS ISSUE THREE TIMES AND WILL GO IN FOR ANOTHER SERVICE TO RESOLVE THIS ISSUE ON WEDNESDAY, JULY 29. AS OF NOW, THE VEHICLE HAS NOT BEEN REPAIRED AND THE WARNING LIGHT STILL COMES ON.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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