FIRST MY AIR BAG LIGHT CAME ON AND SAID SERVICE AIR BAG SYSTEM. NEXT THE SEAT BELT LIGHT IS ON AND DINGS WHEN SOMEONE IS IN THE PASSENGER SEAT EVEN THE THE SEAT BELT BUCKLED. NOW MY TPMS LIGHT IS ON WITHOUT ANY ISSUES WITH THE AIR IN THE TIRES. THIS IS AN ONGOING ISSUE THEY CANT RESOLVE.
2017 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
I WAS DRIVING HOME ON A MAJOR STREET WHEN THE MESSAGE SERVICE SHIFTER POPPED UP ON MY DASHBOARD. THE LIGHTS TURNED RED ON ALL GEARS. I COULD NOT SEE MY SPEED OR ANY OTHER INFORMATION. MY MILEAGE HAD JUST READ 19141 I BELIEVE PRIOR TO THE SCREEN GOING TO SERVICE SHIFTER MESSAGE. I PULLED INTO A PARKING LOT. I PLACED THE GEAR INTO PARK. I THEN GOOGLED THE MESSAGE, MAKE, AND MODEL TO FIND OUT MORE INFORMATION. I FOUND FORUM ON CARGURUS.COM STATING TO TURN OFF THE VEHICLE AND RESTART. I WAITED 10 MINUTES BEFORE TURNING ON THE VEHICLE. WHEN I TURNED ON THE VEHICLE.THE MESSAGE DISAPPEARED AND THE RED GEAR LIGHTS TURNED OFF.
SERVICE SHIFTER LIGHT HAS COME ON TWICE NOW AND WE PURCHASED THIS VEHICLE 5/17/19. IT IS A 2017 JEEP CHEROKEE TRAILHAWK WITH ABOUT 42,000 MILES. WHEN THIS HAPPENS EVERYTHING LOCKS UP. ALL THE LIGHTS BY THE SHIFTER WHERE PARK, REVERSE, ETC ARE THOSE LIGHT S LIGHT UP IN RED. YOU CAN NOT SEE THE SPEEDOMETER SO YOU HAVE NO IDEA HOW FAST YOU ARE GOING. THIS HAPPEN WHILE DRIVING OF COURSE, NOT SAFE AT ALL!! THIS HAPPENED LITERALLY DAYS AFTER PURCHASE.
DRIVING TO WORK THIS MORNING, TURN INTO A BUSY ROAD AND MY LIGHTS STARTED FLASHING ON THE DASH AND SAID THAT YOU CAN'T SHIFT GEARS WHILE IN MOTION.. OBVIOUSLY I HADN'T DONE THAT.. TOOK 3 MINS JUST TO GET THE CAR TO TURN OFF SINCE EVERYTHING WAS LOCKED UP.. LET IT SIT ONCE OFF, DIDN'T WANT TO START.. DID IT AGAIN AND FINALLY IT STARTED AND THE LIGHTS WERE NO LONGER LIT UP! DO THE RECALL ALREADY! OBVIOUSLY WITH ALL THE OTHER COMPLAINTS IT'S A JEEP ISSUE, NOT AN OPERATOR ISSUE..
SERVICE SHIFTER. DEALERSHIP QUOTED ME 1200.00 TO REPAIR. WAS TOLD IT WAS A SHIFTING MODULE IN WHICH WOULD NEED TO BE PROGRAMMED AFTER REPAIR. THERE HAS BEEN NUMEROUS PEOPLE WITH THIS SAME ISSUE ON THESE CARS. THIS VEHICLE IS LESS THAN 2 YEARS OLD, AND I WAS TOLD THIS COULD BE A MAJOR SAFETY PROBLEM. THIS SHOULD BE A RECALL WITHOUT A DOUBT.
MESSAGE ON DASH CAME UP SAYING SERVICE SHIFTER. ALL LIGHTS ON AROUND THE SHIFT STICK. CALLED DEALER N THEY SAY IT'S A 'COMMON PROBLEM WITH JEEPS' AND I NEED A SHIFTER MODULE N WIRING. I LOOKED IT UP ON INTERNET N THERE ARE MANY GROUPS WITH THIS COMPLAINT. SOME SAY THEIR AUTO DIED WHILE DRIVING OR GEARS WON'T SHIFT RIGHT. WHY NO RECALL?? APPARENTLY IT'S BEEN GOING ON FOR FEW YEARS. THEY NEED TO FIX THE PROBLEM! I WAS DRIVING AND WHEN WARNING COMES ON THE MPH N STUFF DOESN'T SHOW ON DASH N LIGHTS ARE LIT UP ON GEAR. VERY DISTRACTING!
SERVICE SHIFTER WARNING, SHIFTER LIGHTS FROM PRND, WHILE IN DRIVE
SERVICE SHIFTER MESSAGE APPEARED ON DASH AND ALL THE PRND LIGHTS TURNED RED WHEN I STARTED THE VEHICLE FIRST THING IN THE MORNING AFTER SITTING ALL NIGHT IN THE GARAGE. TURNED VEHICLE OFF AND ON WITH NO CHANGE. DROVE IT 40 MILES TO WORK AND WHEN I LEFT AT THE END OF THE DAY, THE MESSAGE WAS GONE AND ALL THE LIGHTS WERE BACK TO NORMAL.
SERVICE SHIFTER CAME ON ONE EVENING AND WENT OFF UPON SHUTTING THE VEHICLE DOWN AND RESTARTING IT. THE NEXT DAY WOTH NO WARNING I WAS ON THE HIGHWAY WITH MY THREE KIDS. SUDDENLY DASH FLASHED 4X4, TRACTION CONTROL, ERS, AUTO STOP ALL UNAVAILABLE AND THEN THE TRANSMISSION JUST STOPPED FUNCTIONING. I WAS IN THE FAST LANE DOING 70 MPH AND HAD NO POWER WHAT SO EVER. THE RPMS WENT UP AND I HAD NO ACCELERATION WITH THE GAS PEDAL DOWN. I WAS ABLE TO GET TO THE SLOW LANE BUT NOT WITHOUT CAUSING A RIFT IN TRAFFIC, THANKFULLY OTHER DRIVERS WERE ALERT AROUND ME AND LET ME OVER ONCE I HIT MY FLASHERS. THE VEHICLE WAS ACTING AS IF IT WAS STUCK BETWEEN GEARS. OT WOULD ENGAGE IN R, N AND P BUT NOTHING WHEN I PUT IT IN D. CALLED A ROLLBACK AND PER DEALERSHIP EVERY CODE THAT COULD THROW HAS THROWN AND AT MY EXPENSE WE ARE STARTING WITH ENTIRE SHIFTER ASSEMBLY TO THE TUNE OF $900 PARTS AND LABOR. 5 DAYS TO GET PARTS IN! PER SERVICE MANAGER, SERVICE WRITER AND THE MECHANIC WORKING ON MY CAR THIS IS AN ISSUE WITH CHEROKEES & BETTER YET JEEP IS WELL AWARE OF THE ISSUE AND DOESN'T FIND A NEED FOR A RECALL.
SERVICE SHIFTER PROMPT CAME ON AT 26,000 MILES. SEEMS TO BE ONE OF THE MAIN CULPRITS FOR THIS MODEL.
"SERVICE SHIFTER" AUTOMATICALLY POPPED ON WHILE DRIVING ON A PUBLIC STREET. WENT HOME WAS ABLE TO REVERSE AND PARK . TURNED OFF CAR LET IT SIT FOR 2-3 MINS AND IT NO LONGER POPPED ON. DONT THINK IT'S UNDER WARRANTY
SERVICE SHIFTER MESSAGE HAS APPEARED MORE THAN ONCE. AFTER SHUTTING ENGINE OFF AND RESTARTING ALL IS FINE FOR 1200-1500 MILES THEN IT COMES ON AGAIN.
SERVICE SHIFTER WARNING LIGHT CAME ON AND ALL RED LIGHTS ON BY MY GEAR SHIFT CAME ON WHILE I WAS DRIVING. WHEN I STOP THE CAR AND RESTART IT EVERYTHING IS NORMAL FOR ABOUT 30 MILES THEN IT DOES THIS AGAIN. I HAVE READ LOTS OF COMPLAINTS ON THIS. IT NEEDS TO BE A RECALL.
TAKATA RECALL MY JEEP IS A 2017 AND HAS HAD NOTHING BUT PROBLEMS. THE THERMOSTAT SENSOR TO THE TRANSMISSION FEELING LIKE IT CAN'T EVEN SUPPORT THE VEHICLE TO MY RPM GOING ALL THE WAY UP TO 6000 WHEN GOING UP HILL THAT MAKES MY CAR SOUND LIKE IT'S GOING TO BLOW UP NOW MY SERVICE SHIFTER LIGHT IS ON. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY RUN 'UPDATES' THIS DOES NOTHING AT ALL.
SERVICE SHIFTER INDICATOR DASH LIGHT ILLUMINATES WHILE DRIVING. ALL SHIFTER POSITION INDICATORS ON CONSOLE ILLUMINATES WHILE DRIVING. VEHICLE FAILS TO SHIFT PROPERLY.
I WAS ATTEMPTING TO MERGE ONTO THE INTERSTATE WHEN MY JEEP SHUT OFF ON ME WHILE ON THE ENTRANCE RAMP. MY CAR DISPLAY FLASHED THE BATTERY SYMBOL AS WELL AS THE OIL LIFE SYMBOL (OIL LIFE WAS AT 55% ACCORDING TO VEHICLE DISPLAY). IT TOOK SEVERAL MINUTES BEFORE MY JEEP WOULD START AGAIN. I AM UNSURE IF THE EXACT CAUSE BUT I WOULD ASSUME THAT IT IS A SAFETY FEATURE TO PROTECT THE ENGINE, HOWEVER IT PUT ME IN A SITUATION THAT COULD HAVE EASILY COST ME MY LIFE.
WHILE DRIVING I HEAR A NOTIFICATION BING AND THE DASH SAYS 'SERVICE SHIFTER' AND ALL THE SHIFTER'S INDICATOR LIGHTS ARE SOLID RED. APPARENTLY THIS HAPPENS A LOT AND RESTARTING THE ENGINE ONLY TEMPORARILY RESETS THE COMPUTER TO ACCEPTABLE.
MY HUSBAND AND I WERE INVOLVED IN A 4 CAR PILE UP ON THE 3 LANE HIGHWAY. TRAFFIC ABRUPTLY STOPPED SEVERAL CARS IN FRONT OF US ON THE HIGHWAY AND CARS WERE SWERVING TO MISS THE TRAFFIC STOPPED. THE 2 CARS IN FRONT OF US AND OUR CAR WERE ALL ABLE TO GET STOPPED WITHOUT HITTING EACH OTHER. WE WERE STATIONARY (STOPPED) WHEN WE HEARD SQUEALING TIRES AND WERE REAR ENDED BY A F250 HAULING A TRAILER FULL OF FIREWOOD AT A HIGH RATE OF SPEED. THIS TRUCK THEN PUSHED US FORWARD INTO THE VEHICLE IN FRONT OF US. WHICH THEN PUSHED THAT CAR INTO THE VEHICLE IN FRONT OF IT. SO, OUR VEHICLE WAS HIT FROM BEHIND AND THEN IN THE FRONT. THERE IS SEVERE DAMAGE TO THE VEHICLE, AND IT HAS BEEN DEEMED A TOTAL LOSS BY INSURANCE. MY CONCERN IS THAT NOT ONE AIRBAG DEPLOYED DURING THIS ACCIDENT. IN ADDITION, THE DRIVER'S SIDE SEAT BELT DID NOT LOCK PROPERLY. IT WAS PULLED ALMOST ALL THE WAY OUT AND THEN LOCKED. MY HUSBAND IS NOT A BIG GUY SO IT SHOULD OF LOCKED RATHER QUICKLY AND NOT AT THE END OF THE BELT. AS A RESULT, OF THE MALFUNCTIONING EQUIPMENT MY HUSBAND FLEW FORWARD HITTING HIS FACE AND CHEST ON THE STEERING WHEEL. HE DID SUSTAIN INJURIES TO HIS FACE AND BODY FROM THE ACCIDENT. I WOULD LIKE TO REQUEST THAT THE AIRBAG AND SEAT BELT ISSUED BE LOOKED AT. IT DOES APPEAR THAT SOME OTHER JEEP MODELS OF THE SAME YEAR HAVE SOME RECALLS FOR AIR BAG ISSUES. I HAVE INCLUDED PICTURES OF MY DAMAGED VEHICLE AND THE SEATBELT. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFO
GEAR SHIFT LIGHT IS COMING ON FOR SHIFTER!
"SHIFTER SERVICE" LIGHT THAT APPEARED ON MY DASH AND THE PRND LIGHTS ALL TURNING RED WHILE IN MOTION. PULLED OVER AND TURN CAR OFF AND RESTART LIGHTS WENT OUT. I GOOGLED ON INTERNET IS THIS IS A COMMON PROBLEM WITH THIS MODEL. CAR HAS ONLY 50K MILES ON IT.
AT 26,600 MILES (3 MONTHS AGO) MY JEEP STALLED UPON EXECUTING A LEFT TURN. NO PRIOR INDICATION. THE ENGINE JUST STALLED. TOOK 5 TIMES TO RESTART. APPARENTLY, MY OIL WAS EXTREMELY LOW WITHOUT VEHICLE INDICATION. OIL CHANGE PRIOR TO THIS FIRST INCIDENT WAS AT 21,676 MILES. NOW AT 28,900 MILES, AND MY VEHICLE STALLED THIS MORNING UPON EXECUTING A LEFT TURN AT 2 SEPARATE TIMES EN ROUTE TO WORK, IN AN INTERSECTION. EACH TIME THE VEHICLE STALLS, THE IN CAB WARNING "DING" OCCURED, ENGINE STALLS, AND THE ENGINE AND BATTERY DASHBOARD INDICATORS ILLUMINATE. IT TAKES PUTTING THE VEHICLE IN PARK AND 3-5 ATTEMPTS TO RESTART. NO PRIOR DRIVER WARNINGS LEADING UP TO THE STALL.
I HAVE A FEW PROBLEMS THAT IS GOING ON WITH MY JEEP. ONE, THERE HAS BEEN A FEW OCCASIONS WHERE I AM DRIVING MY JEEP, AT A SLOW SPEED, AND IT WILL DING AND LOCK UP. THEN IT WILL SHUT OFF. I WILL HAVE TO SIT FOR A FEW MINUTES BEFORE IT WILL ALLOW ME TO CRANK IT AGAIN. I HAVE ALSO HAD AN ISSUE WHERE WHEN DRIVING MY JEEP TO MY DESTINATION, IT DOES FINE. BUT ONCE I PARK, THE CAR WILL NOT START AGAIN UNLESS JUMPED OFF. I REPLACED THE BATTERY EXPECTING THAT TO FIX IT, BUT IT DID NOT. I HAVE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES AND NO ONE CAN FIND A PROBLEM. THERE HAS ALSO BEEN SOME PROBLEMS WITH IT THROWING A CHECK ENGINE LIGHT. THE CODE SAYS THROTTLE POSITION SENSOR. WHEN I TAKE IT SOMEWHERE, THEY SAY THE THROTTLE POSITION SENSOR IS FINE. I JUST WANT MY CAR TO BE SAFE FOR ME AND EVERYONE AROUND ME. MY CAR HAS LEFT ME STRANDED ON MANY OCCASIONS, AND IT IS UNRELIABLE. I AM SCARED TO TAKE MY CAR ANYWHERE EXCEPT WORK AND HOME DUE TO THE FACT I DON'T TRUST IT.
SERVICE SHIFTER LIGHT CAME ON WHEN DRIVING G HOME, I CAN'T SEE MY SPEED.
I AM HAVING A MAJOR ISSUE WITH MY 2017 JEEP CHEROKEE AND ITS SEEMS AS THOUGH THIS ISSUE IS RUNNING RAMPANT NATION WIDE. FURTHERMORE IT SEEMS AS THOUGH FIAT-CHRYSLER KNOWS ABOUT IT AND IS DOING NOTHING. MY 2017 JEEP CHEROKEE 2.4L WAS PURCHASED FROM DAN ON 7/17/2017. SINCE THEN, IT HAS BEEN HAVING ENGINE PROBLEMS. . IN DOING SO, IT APPARENTLY GETS SO LOW THAT THE ENGINE CUTS OFF MID DRIVING AND I LOSE ALL POWER, STEERING INCLUDED. THIS IS CLEARLY A SAFETY ISSUE AS I HAVE MY 4 AND 2 YEAR OLD IN THE CAR WITH ME AND THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 6 MONTHS. THIS STARTED HAPPENING WHEN THE CAR HAD LESS THAN 25,000 MILES ON IT. THERE ARE COUNTLESS FORUMS ONLINE THAT DISCUSS THIS ISSUE WITH JEEP CHEROKEES. CAR IS RUNNING DRIVING AT APPROX 30MPH WHEN ALL OF A SUDDEN WARNING INDICATORS COME ON AND THE CAR STALLS OUT LOSING ALL POWER INCLUDING STEERING. DEALERSHIP SAYS THERE IS NO OIL IN THE CAR. WHILE REVIEWING THE ABOVE JEEP FORUMS ONLINE EVERYONE IS PLAGUED BY THIS. THE CAR BURNS ALL THE OIL! NEW CARS SHOULD NOT BE DOING THIS ESPECIALLY TO THE EXTENT THAT THERE IS NONE LEFT IN IT!!! I PARK THE CAR IN THE GARAGE SAME SPOT EVERY NIGHT. NOT A DROP ON THE FLOOR
THE "SERVICE SHIFTER" LIGHT KEEPS GOING ON THEN OFF. I HAVE TAKEN IT IN AND HAD IT FIXED AND IT HAPPENS AGAIN. LOOKS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE.
2017 JEEP CHEROKEE 80K MILES, AFTER SHIFTING FROM PARK TO REVERSE THE TO DRIVE, SERVICE SHIFTER INDICATOR MESSAGE ON SCREEN AS WELL AS ALL LIGHTS ON SHIFT PANEL P-R-D LIGHT UP RED. STOPPED VEHICLE, TURNED OFF, RESTARTED, LIGHTS WENT OFF. HAPPENED AGAIN TWICE WHILE PARKING AND ONCE WHILE DRIVING ON THE HIGHWAY AT 70MPH. MULTIPLE REPORTED ISSUES WITH OTHER CHEROKEE'S EXPERIENCING SAME PROBLEM. NO RECALL NOTICE OR BULLETIN AT DEALER, MAKING ME RESPONSIBLE FOR DIAGNOSTIC
WHILE DRIVING VEHICLE SHUTS OFF WITH OUT WARNING. START IS IMPOSSIBLE FOR 30-45 SECONDS. NO CHECK ENGINE LIGHT AND NO DRIVABILITY ISSUES BEFORE OR AFTER VEHICLE SHUT DOWN. HAS HAPPENED TWICE IN THE LAST FEW WEEKS
MY 2017 JEEP CHEROKEE WITH LITTLE UNDER 45,000 STALLED THIS MORNING ON MY WAY TO WORK. THE CAR LOST STEERING/BRAKING CONTROL. THE BATTERY LIGHT CAME ON AND STATED I NEEDED TO SHIFT TO PARK THEN TO DESIRED GEAR. MY JEEP WOULD NOT RUN AT THIS POINT. I HAD TO WAIT A GOOD 5 MINUTES UNTIL I WAS ABLE TO ATTEMPT STARTING MY VEHICLE. HOWEVER, WHEN ATTEMPTING TO START THE VEHICLE IT DID NOT START ON THE FIRST 2 TRIES. THE 3RD TIME IT FINALLY STARTED. FURTHERMORE, AFTER LETTING MY VEHICLE SIT AND COOL ONCE I GOT TO MY WORK LOCATION WHICH IS 40 MILES AWAY. I AND ANOTHER CO WORKER CHECKED THE OIL, AND THE OIL BARELY REGISTERED ON THE DIPSTICK. I WILL BE GOING TO GET THE OIL CHANGED AGAIN SINCE THE OIL WAS DARK AND SMELLED BURNT. THIS IS NOT THE FIRST TIME I'VE HAD ISSUED WITH THE JEEP CHEROKEE. THE OTHER INSTANCE ALL THE SHIFTING GEARS ON THE CONSOLE LITE UP AND A MESSAGE ON THE DASH STATED TO SHIFT INTO THE DESIRED GEAR. THIS TOO HAPPENED WHILE I WAS DRIVING. THIS IS UNSAFE, ESPECIALLY IN THE FIRST INSTANCE WHEREAS YOU LOSE ALL CONTROL OF YOUR VEHICLE. I HAVE CALLED THE DEALERSHIP TO HAVE THE VEHICLE CHECKED OUT; HOWEVER, THEY ARE UNABLE TO GET MY VEHICLE SERVICED UNTIL 2 WEEKS AFTER THIS OCCURRENCE.
'SERVICE SHIFTER' MESSAGE WHILE DRIVING. ALL THE LIGHTS ON THE SHIFTER COME ON; PRND. MESSAGE GOES AWAY ONCE THE VEHICLE IS RESTARTED. I HAVE HEARD NOTHING BUT COMPLAINTS ABOUT THIS AND NOTHING IS BEING DONE.
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
I HAVE A SERVICE LIGHT ON THE READS, SERVICE AIR BAG SYSTEM
I HAD THE SHIFTER WIRING HARNESS REPLACED WHILE THE VEHICLE WAS UNDER WARRANTY APPROX 15 MONTHS AGO. YESTERDAY THE SERVICE SHIFTER WARNING CAME ON AGAIN RESULTING IN THE VEHICLE BECOMING DISABLED LEAVING MY WIFE AND SON STRANDED. MY WIFE WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN THE LIGHTS CAME ON. ALL LIGHTS ON THE SHIFTER TURNED RED AND THE VEHICLE WOULD NOT ACCELERATE CAUSING HER TO PULL OFF OF THE HIGHWAY. MY WIFE WAS UNABLE TO GET THE VEHICLE IN PARK. AFTER A WHILE SHE WAS ABLE TO PUT THE VEHICLE IN PARK BUT SHE WAS UNABLE TO START IT.
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
WAS DRIVING THE CAR GOING ABOUT 25 MPH WHEN THE ENGINE JUST STOPPED AND DASHBOARD SCREEN SAID PUT CAR IN PARK TO START IGNITION. CAR WOULD NOT START FOR MULTIPLE ATTEMPTS UNTIL 5 MINUTES HAD PASSED THEN RESTARTED, ONLY WARNING ON CAR WAS OIL CHANGE REQUIRED, NO LOW OIL OR OIL PRESSURE WARNING. WAS TOLD BY TECHNICIAN THAT THE ENGINE WILL TURN OFF AT ANY TIME IF OIL VOLUME OR PRESSURE IS LOW. NO WARNING ABOUT THIS ON DASHBOARD NOR ON JEEP APP NOR IN OWNERS MANUAL. ATTACHING WEB PAGE OF OVER 200 JEEP CHEROKEE OWNERS WITH SAME EXPERIENCE OF ENFINE STOPPING WHILE IN DRIVE, SOME AT HIGH SPEEDS.HTTP://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP IS LINK TO SITE WITH INDIVIDUAL COMPLAINTS ABOUT SAME ISSUE, WENT TO DEALER AND HAD OIL CHANGED AND ISSUE SEEMS TO BE RESOLVED BUT AM WORRIED THAT WITH TIME WILL HAPPEN EVERY TIME DUE FOR OIL CHANGE
FOR NO APPARENT REASON THE "SERVICE SHIFTER" MESSAGE APPEARS ON THE INSTRUMENT PANEL BLOCKING MOST OTHER ACTIVE DRIVING INFORMATION AND ALL DOTS ON THE SHIFTER HOUSING BECOME RED. SEE PICS. THIS HAS OCCURRED COUNTLESS TIMES SINCE WE PURCHASED THE VEHICLE IN 2018, BUT DOES NOT APPEAR TO AFFECT IT'S DRIVING CAPABILITY. I HAVE COMBED THROUGH COUNTLESS JEEP FORUMS ON THE INTERNET AND WOULD SAY IT IS A VERY COMMON PROBLEM HOWEVER WITH NO CLEAR SOLUTION. JEEP HAS FAILED TO ADDRESS THIS ONGOING ISSUE AND I AM UNCERTAIN OF THE POTENTIAL RISK I AM TAKING BY CONTINUED DRIVING OF THIS VEHICLE AND WHAT EFFECT THIS ACTUALLY HAS ON THE VEHICLE AND ITS FUTURE DRIVABILITY
"SERVICE SHIFTER" ERROR CAME ON SCREEN AND ALL OF THE GEAR LIGHTS BESIDE THE SHIFTER LIT UP. AFTER TURNING VEHICLE OFF AND DRIVING AGAIN LATER, ERROR DISAPPEARED.
AT 26000 MILES "SERVICE SHIFTER" WARNING CAME. HAPPENED WHEN STARTING ENGINE. ALL SHIFTER LIGHTS CAME ON. SEEMS TO BE A PROBLEM WITH THESE JEEP MODELS WHICH JEEP HAS BEEN UNABLE TO FIX. COULD CAUSE A FAILURE AND LEAVE YOU STRANDED IN UNTENABLE SITUATION ESPECIALLY IF YOU ELDERLY. APPARENTLY JEEP IS AWARE BUT HAVE BEEN UNABLE TO FIX IT SO THAT IT DOES NOT REPEAT AGAIN IN A FEW THOUSAND MILES.
22.476 MILES ON VEHICLE AND SERVICE SHIFTER MESSAGE APPEARING WHILE DRIVING
SERVICE SHIFTER MESSAGE CAME ON. ALL THE LIGHTS ON SHIFTER ARE RED. I WAS IN MY DRIVE ABOUT TOO RUN AN ERRAND
"SERVICE SHIFTER" MESSAGE APPEARED ON DRIVER DISPLAY WHILE RED LIGHTS NEXT TO SHIFTER PRND ALL LIGHT UP. OCCURS INTERMITTENTLY WHILE DRIVING. CLEARS ITSELF WHEN CAR IS RESTARTED, BUT MAY OCCUR SOON AGAIN. HAS OCCURRED 10-20 TIMES OVER PAST 3 MONTHS.
I BOUGHT MY CAR BRAND NEW IN MAY OF 2017 AFTER 48,000 MILES THE "SERVICE SHIFTER" LIGHT CAME ON AND I TOOK IT INTO MY SERVICE DEPT AND THEY HAD TO REPLACE THE SHIFTER. I WAS TOLD FOR THIS MAKE AND MODEL REPLACING THE SHIFTER WAS NOT A BIG DEAL. AFTER 56,000 MILES I CAME IN WITH A TRANSMISSION ISSUE. I WAS 600 MILES FROM AN OIL CHANGE AND MY CAR WAS ACTING LIKE IT NEEDED THE OIL CHANGED AND I TOOK IT IN TO MY SERVICE DEPT AND THEY DID AN OIL CONSUMPTION TEST ON IT AND ENDED UP HAVING TO REPLACE THE WHOLE ENGINE. NOW I AM AT 62817 MILES AND THE "SERVICE SHIFTER" LIGHT IS BACK ON. BOTH TIMES THE SERVICE SHIFTER LIGHT CAME ON MY VEHICLE WAS AT REST BUT CONTINUED AS I WAS DRIVING. WHEN THEY REPLACED MY ENGINE THE VEHICLE WOULD SPUTTER AND JERK AS I WAS DRIVING AND STALLED OUT BEFORE I COULD GET IT TO THE DEALERSHIP.
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. ORANGE COAST CHRYSLER JEEP DODGE RAM (2929 HARBOR BLVD, COSTA MESA, CA 92626, (714) 549-8023) DIAGNOSED AND REPLACED THE ENGINE AND OIL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE FAILURE MILEAGE WAS 31,000.
CAR HAS 22,000 MILES ON IT. WAS DRIVING AND THE CAR MADE A BEEP NOISE AND A MESSAGE POPPED UP ON THE SCREEN SAYING "SERVICE SHIFTER" AND IF YOU LOOK DOWN AT THE SHIFT, ALL OF THE GEARS ARE LIT UP RED INDICATING THAT ALL OF THE SHIFTS ARE ON. HOWEVER I HAVE NOTICED IT TYPICALLY ONLY COMES ON WHENEVER I HAVE MY AIR CONDITIONING ON. I HAVE HAD IT DO THIS AROUND 17 TIMES STARTING WHEN THE CAR HIT 20,000 MILES. IT DOES NOT AFFECT DRIVING ABILITIES.
I BOUGHT THIS CAR BRAND NEW OCT 2017. AT ABOUT 20K MILES, ON THE EXPRESSWAY GOING MAYBE 50 MPH, THE SERVICE SHIFTER LIGHT CAME ON FOR THE 1ST TIME. ALL LIGHTS ON THE SHIFTER TURNED RED (PARK, REVERSE, NEUTRAL & DRIVE). A FEW TIMES MY AC WOULD NOT RUN WHEN THIS LIGHT IS ON. THIS IS VERY SCARY WHEN YOU ARE ON THE EXPRESSWAY. I GOOGLED THE REVIEWS AND FOUND THAT FOR THE PAST 3/4 YEARS MAJORITY OF THE JEEP CHEROKEES HAVE THIS SAME ISSUE. THE LIGHT WILL GO OFF WHEN YOU CUT THE ENGINE OFF AND CRANK IT BACK UP. I CALLED THE DEALERSHIP AND TOOK IT IN FOR AN INSPECTION. AT THAT TIME THE 'SERVICE SHIFTER' LIGHT DIDN'T COME ON SO THEY SAID IT WAS NOTHING THEY COULD DO. THIS LIGHT HAS BEEN COMING ON AT LEAST TWICE A WEEK NOW. NO EXPLANATION. EVERY TIME I BRING IT IN... THE LIGHT IS NOT ON! THERE IS SOMETHING WRONG HERE!!
SERVICE SHIFTER INDICATOR CAME ON WITH ALL LIGHTS ON THE GEAR SHIFT INDICATOR LIGHTING IN RED. AFTER SHUTTING THE VEHICLE OFF, THINGS RETURNED TO NORMAL BUT WILL PROBABLY OCCUR AGAIN BASED ON OTHER INTERNET COMMENTS ABOUT THIS JEEP PROBLEM WITH THEIR WIRING HARNESS.
2017 JEEP CHEROKEE WITH ONLY 37000 MILES THE INTIRE FRONT END FELL OUT WHILE DRIVING CAUSING AN ACCIDENT. WHEEL, INTIRE HUB ASSEMBLY, AXLE, AND STRUT. WHILE THANKFULLY TRAVELING LOW SPEEDS IN THE CITY
SERVICE SHIFTER
IN AUG 2018 I GOT A SERVICE SHIFTER WARNING AND ALL THE LIGHTS AT THE SHIFTER LIT UP. THE SHIFTER BEZEL AND HARNESS REPLACEMENT REPAIR WAS COVERED UNDER WARRANTY. THEN IN MAY 2019 I GOT THE SAME WARNING, AND WHILE DRIVING ON THE INTERSTATE I SUDDENLY LOST ACCELERATION. I WAS UNABLE TO ACCELERATE OVER 30 MPH, THE VEHICLE WAS STUTTERING, AND ACTING LIKE IT WOULD SHUT OFF. I WAS ABLE TO DRIVE TO A NEARBY JEEP DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE FOR SEVERAL DAYS. THEY FIRST STATED THEY WOULD NEED TO REPLACE ALL THE SPARK PLUGS AND RECOMMENDED A FUEL INDUCTION CLEANING SERVICE, BOTH OF WHICH I WOULD NEED TO PAY AS THEY WERE NOT COVERED UNDER THE EXTENDED WARRANTY. SEVERAL DAYS LATER THE DEALERSHIP CONTACTED ME TO ADVISE THE REPAIRS THEY HAD ATTEMPTED HAD NOT REPAIRED VEHICLE. THEY THEN PERFORMED A COIL PACK REPLACEMENT AND THIS WAS COVERED UNDER THE WARRANTY. THEY ALSO REPLACED THE SHIFTER BEZEL AND THE HARNESS REPLACEMENT, ALSO UNDER WARRANTY. THEY DID NOT HAVE A RENTAL VEHICLE AVAILABLE, SO I HAD TO PAY FOR THIS OUT-OF-POCKET. THE RENTAL AND THE REPAIRS ENDED UP COSTING APPROXIMATELY $650 OUT OF POCKET. $150 WILL BE REFUNDED AFTER 60 BUSINESS DAYS ACCORDING TO CHRYSLER. ALTHOUGH THE SPARK PLUGS AND THE FUEL INJECTION CLEANING DID NOT FIX THE PROBLEM AND ARE NOT NECESSARY MAINTENANCE AT 50,000 MILES, BOTH THE DEALERSHIP AND CHRYSLER WARRANTY SERVICE STATED THOSE WERE MAINTENANCE REPAIRS AND WOULD NOT BE COVERED UNDER THE EXTENDED WARRANTY I HAD PURCHASED. I MOST LIKELY WI
CPSC: HAS ANYONE REPORTED THAT JEEP CHEROKEES WITH A 4 CYLINDER ENGINE ARE JUST SHUTTING OFF WHEN OIL DOES NOT GET TO THE UPPER PART OF THE ENGINE. IT HAS HAPPENED TO US AND QUITE A FEW OTHERS APPARENTLY. I KNOW THE PROBLEM IS NOT UNIQUE TO US. THIS IS AN UNSAFE SAFETY FEATURE AND DOWNRIGHT DANGEROUS. *DT *JS *TR
WHEN I FIRST PURCHASED MY VEHICLE AT 50,000 MILES THE SERVICE SHIFTER CAME ON, WE GOT IT FIXED NO PROBLEM. NOW I AM AT 56,000 MILES AND THE SERVICE SHIFTER HAS NOW COME BACK ON. I HAVE READ HUNDREDS TO THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM WITH JEEP CHEROKEES AND SOMETHING NEEDS TO BE DONE ABOUT IT. PLEASE RECALL JEEP CHEROKEES.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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