2017 Jeep Cherokee complaints

I BROUGHT THIS JEEP ON 2 22 2018. ON MARCH 1 IT WAS PULL IN, IT WOULD NOT START, I PICK IT UP ON MARCH 3, AND DROVE IT ABOUT 1 MILE AND IT WOULD NOT START AGAIN IT WAS PULL IN AGAIN ON THE 3RD. I CALL ON THE 7TH THEY WAS STILL WORKING ON IT AND TODAY IS THE 10TH. I NEED A CAR THAT WILL NOT LIVE IN THE SHOP. I HAVE TALK TO THE PEOPLE AT ALBEMARLE JEEP UNTIL I WAS TRIED. CAN YOU HELP THEIR NUMBER IS [XXX]. MINE NUMBER IS [XXX] MY NAME IS [XXX]. ALSO I GOT A BILL FOR THE VEHICLE PROPERTY TAX THAT THE NC SAID THAT I OWN ON THE REGISTRATION. IT WAS TO BE PAID IN FULL. WHAT IS GOING ON. PLEASE HELP ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2017 JEEP CHEROKEE HAS 20,000 MILES AND HAS STOPPED RUNNING THREE TIMES WHILE I WAS DRIVING IN TRAFFIC. I HAVE MANAGED TO PULL TO THE SIDE BUT THIS IS VERY DANGEROUS AND THIS ISSUE REALLY NEEDS INVESTIGATING. I WILL BE TAKING IT TO THE DEALERSHIP ON MONDAY I'M AFRAID TO DRIVE IT PLEASE HELP

VERY SCARY FOR ME TONIGHT. WAS DRIVING MY BRAND NEW JEEP WHEN IT STARTED SMOKING AND CAUGHT ON FIRE. LESS THEN 3000 MILES. LUCKILY I WAS ABLE TO GET OUT IN TIME AND HAVE NO ONE WITH ME. WOULD PROBABLY NEVER BUY A JEEP AGAIN. */BF VIN UNAVAILABLE 11/20/18*JB

VEHICLE STARTED MAKING NOISE 2 WEEKS AFTER BOUGHT IT! IT MAKES A WHINY GRINDING NOISE. I WOULD BACK OUT AND WHEN I STRAIGHTEN WHEEL TO GO FORWARD, THERE IT IS! AT FIRST, THIS ONLY HAPPENED ONCE OR TWICE A DAY THEN IT WAS DOING IT CONSTANTLY. IT EVEN OCCASIONALLY WHINES WHILE DRIVING DOWN HIGHWAY. MY OTHER ISSUE IS CHIRPING IN MOTOR. AT MY FIRST SCHEDULED MAINTENANCE, I INFORMED DEALERSHIP OF PROBLEMS WITH VARIOUS NOISES. I WAS TOLD THAT CHIRPING "WAS A PULLEY AND EVEN THOUGH IT WAS AN ANNOYING ISSUE AND NO SAFETY ISSUE AND SINCE IT WAS FRIDAY AFTERNOON AND I LIVED SO FAR AWAY I COULD TAKE IT TO A DEALERSHIP CLOSER TO MY HOME". I TOOK IT TO ANOTHER DEALERSHIP FOR PROBLEMS. I WAS TOLD NOISES WERE FROM EXCESSIVE ROAD SALT. I LAUGHED AND TOLD ADVISOR THAT I KNOW HE GOES BY WHAT HIS TECH TELLS HIM BUT WE LIVE IN NC AND THERE WAS NO SALT IN JULY. I DIDN'T CARE WHAT CAUSED IT, I JUST WANTED IT FIXED. ALL SEEMED WELL UNTIL THE NEXT DAY WHEN IT ALL STARTED AGAIN! BACK TO SHOP ONCE AGAIN...... AFTER COUPLE OF DAYS, DEALERSHIP CALLED WITH SOME NEWS. THEY DECIDED MY JEEP WITH 9000 MILES NEEDS A TRANSMISSION. FAST FORWARD A WEEK AND HALF, NO NEWS. NO WORD FROM DEALERSHIP, HAD TO CALL TO GET UPDATE AND LOOKS LIKE ALMOST ANOTHER WEEK BEFORE I MIGHT GET HER BACK. NOT A HAPPY JEEP OWNER *TR

ON FOUR OCCASIONS THE ENGINE STARTED RACING WHILE I WAS BRAKING. ON THE MOST RECENT OCCASION, I WAS TRYING TO STOP THE CAR FOR A WOMAN IN A CROSSWALK WHEN THE ENGINE STARTED RACING EVEN THOUGH I WAS BRAKING. THIS LASTED SEVERAL SECONDS BEFORE RETURNING TO NORMAL IDLING. I WAS IN A MALL PARKING LOT

ON FOUR SEPARATE OCCASIONS WHILE STOPPED ON A STEEP INCLINE THE LIGHT TURNED GREEN AND I STEPPED ON THE GAS AND THERE WAS NO RESPONSE FROM THE ENGINE FOR ABOUT 3 SECONDS. THIS CAUSED ME TO ROLE BACKWARDS THEN WHEN THE ENGINE ENGAGED, IT LOUNGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME. THE VEHICLE WAS TAKEN TO THE DEALERSHIP BUT THEY COULD NOT REPLICATE THE SITUATION FOR A LACK OF HILLS THEREFORE NOTHING WAS DONE. THIS COULD BE A REAL PROBLEM FOR SOMEONE NOT EXPECTING THE SITUATION TO HAPPEN.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE TEMPERATURE GAUGE THAT CONTROLLED THE AUTOMATIC FOUR WHEEL DRIVE SYSTEM FAILED. THE CONTACT STATED THAT IT TOOK SEVEN MINUTES FOR THE TEMPERATURE GAUGE TO READ CORRECTLY TO ACTIVATE THE FOUR WHEEL DRIVE SYSTEM. THE VEHICLE WAS TAKEN TO GOLDSTIEN CHRYSLER JEEP DODGE RAM (968 NEW LOUDON RD, LATHAM, NY 12110 518-785-4156), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 1,500.

MY 2017 JEEP CHEROKEE. MESSAGE CAME UP SAYING "SERVICE SHIFTER" WHILE DRIVING DOWN THE INTERSTATE AND I WAS NOT SHIFTING AT THE TIME, LIGHT STAYED ON ALL THE WAY HOME. TOOK IT TO NEAREST DEALERSHIP. THEY DIAGNOSED IT AS NEEDING PART 6MD111X9AA OR NEW PART NUMBER 6MD111X9AB. WHICH IS THE SHIFT CONTROL MODULE. TO START WITH THEY TOLD ME THEY ORDERED THE PART AND IT WOULD BE READY IN A FEW DAYS. THEN THEY TOLD ME I WAS NUMBER 70 ON THE LIST WAITING FOR THE PART, IT WOULD NOT BE AVAILABLE UNTIL MARCH 2018. TO COME PICK IT UP IT IS SAFE TO DRIVE. JEEP'S 800 NUMBER HAS NOT VERIFIED SAFETY YET. THE INFORMATION I CAN FIND QUESTIONS IT'S SAFETY, IT SENDS ALL CONTROL SIGNALS TO ENGINE TO SHIFT AND PARK.. IT'S BEEN A WEEK ALREADY WITH REFUSAL TO PROVIDE LOANER VEHICLE. JEEP CONSULTANT IS SUPPOSEDLY ESCALATING CASE. I ALSO HAD SOME KIND OF TRANSMISSION RECALL SERVICED THE PRIOR WEEK, BUT WAS TOLD THAT RECALL WAS NOT RELATED TO THIS ISSUE. I HAVE NOT PICKED IT UP FROM DEALERSHIP, I AM WAITING FOR THEM TO PUT SAFETY GUARANTEE IN WRITING.

MY JEEP STARTED TO SHAKE AND THE ENGINE LIGHT TURNS ON.. WHEN THE JEEP IS RUNNING IT STARTED TO SHAKE AND FEELS LIKE ITS GOING TO TURN OFF ... WELL IT HAS TWICE NOW ... THIS PROBLEM HAS HAPPEN TWICE NOW FIRST TIME BACK ON 10/27/17.. DEALER CLAIMED IT WAS FIXED NOW AGAIN 11/13/17.. ITE HAS 51000 MILES ... THE SERVICE GUYS JAMES GARDINER IS TELLING ME IT NOT UNDER WARRANTY ANY MORE

MY CAR JUST SHUTS OFF FOR NO REASON FOR ABOUT 2 HOURS AND WHEN IT COME BACK ON THE SERVICE ENGINE LIGHT COMES ON AND THE BATTERY LIGHT COMES ON. I TOOK IT TO THE DEALER THEY SAID THE ALTERNATOR AND BATTERY DIED. ALSO THE KEY THROB WON'T COME OUT THE IGNITION I ONLY HAD THE CAR FOR 4 MONTHS I AM THE FIRST OWNER SO I DON'T KNOW HOW THAT'S HAPPENING.

WHILE DRIVING ON THE INTERSTATE DOING 70 MPH, THE WORDS 'SERVICE SHIFTER' COME UP ON MY DASH. AFTER MORE RESEARCH THIS APPEARS TO BE A COMMON PROBLEM WITH THESE VEHICLES, RESULTING IN THE VEHICLE GOING INTO PARK WHILE DRIVING AND CREATING ACCIDENTS. MINE IS A 2017 WITH ONLY 11,000 MILES ON IT. THE DEALERSHIP IS ALREADY HAVING TO REPLACE THE WHOLE SHIFTER AND COMPONENTS. EVEN THEY STATED IT'S AN ISSUE AND TOLD US THEY WOULDN'T RECOMMEND DRIVING IT UNTIL IT'S FIXED. HOW CAN A BRAND NEW VEHICLE HAVE SUCH AN ISSUE THIS EARLY ON AND NO RECALL TO FIX IT?

I HAVE PURCHASED THE JEEP CHEROKEE SPORT 2017 ABOUT 2 AND HALF MONTHS AGO IN EARLY AUGUST 2017. AS OF TODAY I HAVE ONLY DRIVEN 1986 MILES. WITHIN THESE MILES I HAVE EXPERIENCED A SERIOUS PROBLEM THREE TIMES WHICH WERE LIFE THREATENING WHILE BEING ON THE ROAD. EACH OCCURRENCE HAS HAPPENED WHEN I CAME ON A FULL STOP ON EXPRESSWAY (SAN TOMAS EXPRESSWAY IN SANTA CLARA COUNTY IN CA) AND PRESSING ON THE BRAKE WHILE THE TRANSMISSION GEAR IS ON "D" (DRIVE). WHEN TRAFFIC IN FRONT OF ME STARTED MOVING THEN I RELEASED BRAKE AND STEP ON THE GAS PEDAL, BUT THE CAR NEVER MOVED, THE MORE I STEPPED ON THE GAS, THE CAR WAS NOT GOING ANYWHERE, THEN I REALIZED THE TRANSMISSION WAS FUNCTIONING AS BEING ON NEUTRAL, HOWEVER, THE GEAR SHIFT HANDLE WAS ON "D" IN "DRIVE" POSITION. WHEN I LOOKED AT MY REAR VIEW MIRROR THE CAR BEHIND ME WAS APPROACHING VERY FAST ASSUMING I WILL MOVE, I HAD TO IMMEDIATELY GOT MY ARM OUT AND WAVE TO THE CAR BEHIND ME TO PASS ME IN ORDER TO AVOID GETTING REAR ENDED. THEN I REALIZED THE TRANSMISSION WHILE IN "D" POSITION DROPPED TO "N" FUNCTIONALITY BUT THE GEAR SHIFT AND DASHBOARD WAS STILL SHOWING AS THE CAR WAS IN "D" DRIVE POSITION. THEN I IMMEDIATELY STOPPED THE ENGINE IN "P" POSITION, RESTARTED THE CAR AND STARTED DRIVING AWAY. IN ADDITION TO THIS PROBLEM ANOTHER PROBLEM JUST STARTED, WHEN THE GEAR SHIFT HANDLE IS IN "P" POSITION WHEN YOU PUSH BUTTON ON THE SHIFT HANDLE TO MOVE FROM "P" TO ANY POSITION I STARTED HEARING A "CLICK" SOUND BY THE IGNITION KEY.

TL* THE CONTACT OWNED A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A DITCH. DURING THE INCIDENT, THE BRAKES AND STEERING WHEEL MALFUNCTIONED AND WOULD NOT OPERATE, AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE BACK AND BOTH KNEES. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,700. ..UPDATED 10/19/17 *BF

THE REAR VIEW MIRROR CREATE A DOBLE VISSION ITS INTENDED TO DIM IF SOMEONE BEHIND CAMS WHIT HIG BEAMS ON TO REDUCE THE BRIGHTNES WHIT THE DOBLE MIRROR OR SHADOW THAT CREATES BUT ON THUS CASE ON DAY LIGHT THAT MIRROR CREATES A DOBLE SHADOW OR DOBLE VISSION CONFIUSING THE VISSION I NEES TO BE INVESTIGATE AND EXAMIN THE REAR VIEW MIRROR IF ITS BEEN MADE IT WHIT CARELES BECAUSE IT CAMS WHIT 911 AND ASSIST BUTTONS OR IF NEED TO VE REPLACED BECAUSE CN CAUSE ANY TIPE OF ACCIDENT AT THE TIME TO PASS OR BACK UP BECAUSW THE DOBLE VISSION THAT MAKE IT

THE VEHICLE WILL SOMETIMES ILLUMINATE A LOW OIL PRESSURE LIGHT, OTHER TIMES I HEAR DINGING, LIKE IF A SEAT BELT WAS NOT FASTENED, BUT SEAT BELTS ARE ON. THE CAR WILL STALL WHILE DRIVING, AND SAYS "SHIFT TO PARK OR NEUTRAL. PRESS BRAKE + SELECT GEAR". THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, AND CAN OCCUR WHEN SLOWING DOWN TO TURN, WHEN ACCELERATING, OR WHEN BRAKING. I HAVE HAD IT HAPPEN IN MY NEIGHBORHOOD, ON SURFACE STREETS, AND WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS.

DRIVING ABOUT 25 MPH AND THE VEHICLE SHUT OFF. NO NOISES, NO WARNINGS JUST SHUT OFF. MY DASH STATED TO "SHIFT TO PARK OR NEUTRAL, PRESS BRAKE + SELECT GEAR" ALSO MY DRIVE LIGHT WAS FLASHING RED BY THE SHIFTER. I WAS LUCKY THERE WAS NO TRAFFIC AND I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. PUT THE VEHICLE IN PARK AND ATTEMPTED TO START. HEARD NOISE AS IF EVERYTHING WAS TURNING ON EXCEPT THE ENGINE. WAITED 5 MINUTES AND THE VEHICLE STARTED UP AGAIN. I DROVE THE VEHICLE STRAIGHT HOME AND HAVE NOT TRIED TO DRIVE IT AGAIN. IT IS A SUNDAY AND THE DEALERSHIP IS NOT OPEN SO I HAVE TO WAIT UNTIL MONDAY TO CALL AND REQUEST SERVICE. A GOOGLE SEARCH OF MY JEEP SHOWED LOTS OF COMPLAINTS WITH TRANSMISSION AS WELL AS A VIDEO OF A TRAILHAWKS DASH DOING EXACTLY WHAT MINE DID.

5 TIMES SINCE THE VEHICLE WAS PURCHASED ON 8-9-17 THE VEHICLE HAS COME TO A STOP FOLLOWING A STOP AT A STOP SIGN OR LIGHT. IT JERKS, STOPS AND PRESSING THE ACCELERATOR DOES NOTHING. I HAVE TO SHIFT INTO N, REEVE UP THE ENGINE, SHIFT BACK INTO D, BACK INTO N, AND RETURN TO D BEFORE I CAN MOVE AHEAD. IF THIS WOULD HAPPEN IN HEAVY TRAFFIC WITH A VEHICLE CLOSE BEHIND THERE WOULD BE AN ACCIDENT. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD.

THE SHIFTER WENT OUT WITH LESS THAN 150 MILES ON THE VEHICLE. THE SHIFTER WAS REPLACED, BUT THE NEW SHIFTER DOESN'T STAY IN GEAR AND OFTEN SHIFTS VERY HARD. WHEN THE SHIFTER WENT OUT ORIGINALLY WE WERE PULLING OUT OF A PARKING LOT AND THE CAR DIED IN ONCOMING TRAFFIC, I WAS ABLE TO PULL OVER TURN OFF THE CAR AND START IT TO GET IT HOME. THE CAR WOULD NOT DRIVE AFTER WE GOT IT HOME AND TRIED TO TAKE IT TO THE DEALERSHIP. THEY PUT IN A NEW SENSOR BUT STILL HAVING ISSUES. WE TOOK IT IN AND THEY DID A PROGRAM UPGRADE OR SOMETHING LIKE THAT AND GAVE IT BACK. IT HASN'T FIXED THE PROBLEM.

START BUTTON WILL NOT WORK IF PRESSED AT BOTTOM. WILL NOT START OR STOP.

SHIMMY WHEN ACCELERATING FROM A STOP ABOUT 18 MPH. INTENSITY CHANGED UPON TORQUE AND TURNING ANGLES...MOST NOTICEABLE ON RIGHT HAND TURNS. FEELS AT TIMES LIKE RF WHEEL IS WOBBLY (ONLY FOR A SECOND AND THEN GOES AWAY).

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLINTON AUTO GROUP (2850 VALLEY WEST DRIVE, CLINTON, IA 52732) FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT ADVISED AS TO WHAT NEEDED TO BE REPAIRED OR REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,175.

WHEN DRIVING IT WILL DING AND WILL SHOW A MESSAGE OF SERVICE SHIFTER. ALL THE LIGHTS WILL BE LIGHT UP ON THE SHIFTER. IT WILL NOT GO OFF UNTIL YOU STOP, PUT IT INTO PARK AND TURN OFF VEHICLE. HAVE HAD IT HAPPEN 6 TIMES SO FAR, TAKEN TO 2 DEALERSHIPS AND THEY CAN FIND NOTHING WRONG WITH IT.

WHEN I CANCEL CRUZ CONTROL OR PRESS ON MY BRAKE THE VEHICLE REVS UP THE THE RPMS GO UP.

THE PRESETS ON THE PHONE PART OF THE TOUCH SCREEN HAVE ERASED THEMSELVES TWICE IN A MONTH

TL* THE CONTACT OWNED A 2017 JEEP CHEROKEE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 65 MPH, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THEN SHIFTED INTO PARK INDEPENDENTLY. THE VEHICLE BECAME UNCONTROLLABLE, SPUN AROUND SEVERAL TIMES, AND CRASHED INTO A TRACTOR TRAILER. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT'S SPOUSE SUSTAINED A BRUISED KNEE AND A CONCUSSION, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VEHICLE WAS DESTROYED.UPDATED 09/19/17 *BF UPDATED 10/23/17 *BF UPDATED11/16/17 *BF *JS *TR

WE WERE STOPPED IN TRAFFIC AND BRAKED AND WAS HIT FROM THE REAR BY A VEHICLE GOING BETWEEN 50-60MPH ON A FREEWAY AND IN TURN WE WERE PUSHED INTO A VEHICLE IN FRONT OF US. DAMAGE RESULTED IN THE BACK, FRONT, AND LEFT SIDE OF THE VEHICLE. NO AIRBAGS WERE DEPLOYED. POWDER FROM THE AIRBAGS RELEASED AND FILLED OUR VEHICLE BUT THE AIRBAGS NEVER DEPLOYED. THE VEHICLE WAS BRAND NEW AND WE HAD IT FOR TWO WEEKS. MY HUSBAND, MYSELF, AND MY 3 MONTH OLD WERE IN THE VEHICLE DURING THE COLLISION.

INTERMITTENTLY DOES GO INTO REVERSE

IRREGULAR TRANSMISSION SHIFTING

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE INDEPENDENTLY ACCELERATED AND THE ENGINE REVVED. AFTER APPLYING THE BRAKES, THE VEHICLE RESUMED NORMAL SPEED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (STEPHENS CHRYSLER JEEP DODGE RAM 200 NORTH STREET, BENNINGTON, VT, 05201) WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,700.

I WAS STOPPED AT THE RED LIGHT, MY FOOT ON THE BRAKE AND VEHICLE GEAR IN D, I FELT MY VEHICLE IS REVERSING (MOVING BACKWARDS), I THOUGHT MY VEHICLE GEAR WAS IN R AND FOOT ON GAS PADEL BUT THAT WAS NOT THE CASE, I DOUBLE CHECKED TO MAKE SURE THE VEHICLE GEAR WAS IN D AND FOOT ON THE BRAKE PEDAL, I PUT MY VEHICLE IN PARK (P) TO MAKE SURE IT STOPS AND THEN WHEN LIGHT TURNED GREEN, I PUT IT IN DRIVE (D) AND STARTED DRIVING. IN ALL THAT BIZZARENESS, I FELT I MISSED A GREEN LIGHT AS WELL. I THOUGHT MAY BE THE VEHICLE BESIDES ME STARTED DRIVING AND IT WAS MY VISION WHICH MADE ME THINK THAT MY VEHICLE MOVED BACKWARDS BUT I AM A LONG TIME DRIVER AND SOMETHING LIKE THAT NEVER HAPPENED WITH ME BEFORE. I WAS COMPLETELY SHAKEN UP, THINKING THAT LUCKILY NO VEHICLE WAS BEHIND ME DURING ALL THAT TIME. I ALSO NOTICED THAT MY VEHICLE WAS AT LEAST ONE VEHICLE SPACE BEHIND THE STOPPAGE LINE WHEN I STARTED DRIVING AGAIN. THIS STRENGTHENED MY BELIEF THAT MY VEHICLE MOVED BACKWARDS.

SUDDEN SHATTERED SUNROOF

THIS VEHICLE OFTEN HAS A SIGNIFICANT DELAY WHEN SHIFTING FROM REVERSE TO DRIVE. IT JUST SITS THERE WITHOUT REVVING OR STALLING DESPITE DEPRESSING THE ACCELERATOR. AFTER 1-3 SECONDS THE JEEP WILL "ROCKET" FORWARD. IT WILL SOMETIMES DO THIS AGAIN IMMEDIATELY AFTER TAKING OFF. IN ADDITION TO THIS SLOWING DOWN TO TURN A CORNER WILL CAUSE THE SAME RESULTS. THOUGH DANGEROUS, THE REVERSE TO DRIVE IS MUCH MORE DISTURBING AND MY FAMILY FEARS DRIVING IT. THIS IS THE ONLY PROBLEM I HAVE EXPERIENCED LIKE THIS IN MY DRIVING HISTORY. A "FIX" WAS DONE A MONTH AGO BUT NO CHANGE. IT'S IN THE SHOP AGAIN BUT THE TECHS SAY IT'S FINE AND FIND NOTHING WRONG. 6-12-2017

WE JUST PURCHASED ABOVE VEHICLE WITH 13 MILES ON IT. LIKE THE CAR, BUT WE WERE CRAWLING ALONG AND THE CAR IN FRONT OF US STOPPED. MY HUSBAND TRIED TO STOP AND HIT BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME. THE BRAKE PEDAL AND GAS WERE SIDE BY SIDE AND HE HIT BOTH AT SAME TIME. NO SPACE BETWEEN THE PEDALS AT ALL. COST US OVER 3,000 JUST FOR OURS. THINKING OF GETTING ANOTHER VEHICLE JUST BECAUSE OF THE ABOVE.

I WAS PULLING AWAY FROM A STOP SIGN WHEN I RECEIVED AN ERROR MESSAGE STATING "4WD UNAVAILABLE". I THEN HEARD A LOUD CLUNKING SOUND AND LOST POWER TO ALL THE WHEELS. AFTER PULLING OVER, I SHUT THE VEHICLE OFF AND RESTARTED IT. I PLACED THE CAR IN DRIVE AND A CLUNKING SOUND PERSISTED. WHEN GIVING THE VEHICLE GAS, THE ENGINE REV'D BUT NO POWER WENT TO THE WHEELS. I THEN SHUT THE VEHICLE OFF AND HAD IT TOWED TO THE LOCAL JEEP DEALERSHIP.

NEW 2017 JEEP CHEROKEE HAS COMPLETELY AND RANDOMLY SHUT OFF/SHUT DOWN WHILE DRIVING THREE TIMES. EXTREMELY DANGEROUS FAILURE MODE! VEHICLE HAS LESS THAN 2000 MILES AND IS LESS THAN 3 MONTHS OLD. FIRST INSTANCE: APRIL 27, 2017. DAUGHTER DRIVING. GOING UP A HILL ON CITY ROAD AT APPROXIMATELY 45MPH. VEHICLE JUST DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. SECOND INSTANCE: APRIL 28, 2017. OWNER DRIVING. ON INTERSTATE 376 GOING 65MPH. VEHICLE JUST DIED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. THIRD INSTANCE: APRIL 29, 2017. OWNER DRIVING. STATE ROAD GOING 40MPH. VEHICLE JUST DIED. NOTICED A "DING" SOUND JUST BEFORE IT DIED. ALMOST REAR-ENDED. PULLED OVER. PUT IT IN PARK. VEHICLE RESTARTED. TOOK CAR TO DEALER - PRESTON MOTORS IN NEW CASTLE, PA. EXPLAINED SITUATION. TOLD THEM "WE COULD HAVE DIED!" THEY CLAIM THEY KNOW OF NO SIMILAR ISSUES OR REPORTS OF THIS PROBLEM. I PRESENTED THEM WITH PRINTOUTS OF THE NUMEROUS SIMILAR COMPLAINTS FOR 2016 MODELS ON NHTSA WEBSITE. DEALER IS CURRENTLY INVESTIGATING AND GUESSES (DOES NOT KNOW) IT MAY BE A PROBLEM WITH THE STARTER BUTTON (NOT THE STOP/START BUTTON). THEY ARE REPLACING IT AND WILL TEST DRIVE IT BEFORE GIVING IT BACK TO US.

THE SO CALLED, 9 SPEED TRANSMISSION ISN'T A 9 SPEED. IT NEVER, UNDER ANY CIRCUMSTANCES, HITS 9TH GEAR. THE JEEP SERVICE TECH TOLD ME THAT THERE'S NOTHING WRONG WITH THE TRANSMISSION, BUT HE KNOWS THAT IT WILL NEVER HIT 9TH. ALSO, I HAVE EXPERIENCED A VERY SCARY MOMENT WHEN I SHIFTED FROM REVERSE TO DRIVE. I STEPPED ON THE ACCELERATOR AND THE CAR DIDN'T MOVE FOR A COUPLE OF SECONDS. I ALMOST GOT HIT IN THE DOOR BY AN ONCOMING CAR! I HAVE BEEN GOING DOWN HILL AT OVER 70MPH, AND IT WON'T SHIFT TO 9TH. WHEN MOVING THE SHIFT LEVER FROM "D" TO THE ELECTRONIC MANUAL POSITION, THE INDICATOR SHOWS THAT 8TH IS THE HIGHEST ATTAINABLE GEAR. I CAN MANUALLY SHIFT THE HIGHEST ATTAINABLE GEAR TO 9TH, BUT THE TRANSMISSION STILL WON'T UP SHIFT TO 9TH GEAR.

STOP/START FEATURE DANGER: I WAS MAKING A LEFT TURN, PULLING OUT FROM A DRIVEWAY IN HEAVY CROSS TRAFFIC. I WAS PULLING ONTO A FOUR LANE ROAD. JUST AS I STARTED TO LIFT MY FOOT FROM THE BRAKE, THE STOP/START FEATURE SHUT THE ENGINE OFF. THERE WAS A FULL TWO SECONDS BEFORE THE ENGINE STARTED. THE CROSS TRAFFIC HAD TO SLAM ON THE BRAKES TO AVOID HITTING ME. NORMALLY WHEN THE ENGINE THE RE-START DELAY IS SMALL, BUT BECAUSE THE ENGINE WAS SHUTTING OFF AS I TOOK MY FOOT OFF THE BRAKE, THIS ADDED A SIGNIFICANT DELAY BEFORE THE ENGINE RESTARTED AND WAS ABLE TO ACCELERATE. THIS IS ONLY AN ISSUE IF THE ENGINE HAPPENS TO SHUT OFF RIGHT AT THE MOMENT YOU INTEND TO PULL OUT INTO TRAFFIC.

VEHICLE HESITATES TO ACCELERATE AFTER SLOWING OR STOPPING. DELAY IS SEVERAL SECONDS AND POSSES A SERIOUS RISK OF BEING STRUCK FROM BEHIND. THIS HAPPENS INTERMITTENTLY.