2017 Jeep Cherokee complaints

STOPPED AT A STOP SIGN WHILE DRIVING. ALL THE GEAR SELECTION LIGHTS CAME ON ALONG WITH "SERVICE SHIFTER" MESSAGE ON DASH DISPLAY. I HAD TO SHUT OFF ENGINE AND RESTART TO GET THEM TO TURN OFF. OPERATED NORMALLY AFTER THAT. DEALER SAYS CODE READER FAULT SAYS THAT SHIFTER WIRING HARNESS AND BEZEL HAVE TO BE REPLACED. SOME TYPE OF SHORT IN WIRING. THEY SAY IT IS NOT COVERED BY WARRANTY. I SEE OTHER YEARS OF THIS VEHICLE HAVE BEEN RECALLED DUE TO THIS ISSUE. NOT SURE WHY NOT THE 2017.

SERVICE SHIFTER WARNING CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED ON P, R, N, D - THIS WAS WHILE IN MOTION GOING DOWN THE ROAD

"SERVICE SHIFTER" MESSAGE DISPLAYED ON SCREEN & SPEEDOMETER WHILE DRIVING, ALL LIGHTS ON TRANSMISSION SHIFT LIT UP. PERSISTS UNTIL VEHICLE STOPPED & RESTARTED. WAS TOLD BY DEALER THAT THERE IS A FIX, BUT ONLY AVAILABLE UNDER INITIAL WARRANTY UNLESS I WANTED TO PAY OVER $200. THEY HAD NO INFORMATION AS TO WHETHER IT WAS A SAFETY CONCERN.

SERVICE SHIFTER LIGHT CAME ON WHILE DRIVING ON A CITY STREET AND ALL THE LIGHTS ON THE SHIFTER GLOWED RED. PRND. DROVE FOR A WHILE SHUT CAR OFF AND IT WENT AWAY. THIS HAS HAPPENED TWICE NOW .DEALER CLAIMS THEY HAVE NEVER HEARD OF IT. BY THE AMOUNT OF COMPLAINTS ON LINE I CLAIM THEY ARE LYING.

I PUT MY CAR IN DRIVE AFTER BACKING UP AND ALL THE LIGHTS ON THE SHIFTER ILLUMINATED AND I GOT THE NOTICE TO "SERVICE SHIFTER ". I TURNED THE CAR OFF AND RESTARTED AND THE SHIFTER WAS NORMAL AGAIN.

I KEEP GETTING A SERVICE SHIFTER WARNING WHILE DRIVING MY JEEP. ALL THE LIGHTS FOR THE SHIFTER LIGHT UP (D,N,R AND P). I HAVE TO PULL OVER AND RESTART THE CAR OFF TO DISMISS THE WARNINGS.

FOR THE PAST 12 MONTHS WHILE THE VEHICLE IS IN MOTION DURING DIFFERENT TIMES OF THE DRIVING CYCLE (DRIVE, PARK, IDLE) A "SERVICE SHIFTER" LIGHT APPEARS ON THE DASH. AT THIS TIME NO OTHER LIGHT APPEARS (CHECK ENGINE, LOW OIL, ELECTRICAL ISSUE.) THIS OCCURS WHEN THE CAR HAS JUST BEEN STARTED, DRIVING, OR PARKED. IT DOES NOT MATTER THE TEMPERATURE OF THE CAR. THIS HAS BEEN NOTED BY PHOTOS OF THE SERVICE LIGHT ALSO WITH THE MILEAGE OF THE CAR. THE ISSUE SOMETIMES RESULTS IN THE CAR TURNING ITSELF OFF WHILE IT IS IN DRIVE. WHEN THIS OCCURS THE CAR MUST SIT FOR A PERIOD OF TIME FROM 1 MINUTE TO 30 MINUTES THEN THE CAR WILL TURN BACK ON WITHOUT ISSUE. THE LIGHT APPEARS WITHOUT ANY KNOWN CAUSE OR CONTRIBUTING FACTOR. THE CAR HAS BEEN TOWED TO THE DEALERSHIP WHICH IT WAS PURCHASED. THE CAR HAS A SERVICE CONTRACT. WHEN THE VEHICLE IS IN THE SHOP AT THE DEALERSHIP THE LIGHT IS NOT ON. THE DEALERSHIP CLAIMS THAT THIS ISSUE CANNOT BE DIAGNOSED UNLESS THE LIGHT IS ON. THE VEHICLE HAS BEEN TOWED TO THE DEALERSHIP FOR REPAIR AND MAINTENANCE ON TWO OCCASIONS AS IT WOULD NOT START FOR AN EXTENDED PERIOD OF TIME. THIS ISSUE HAS NOT BEEN RESOLVED. THIS ISSUE DOES NOT INVOLVE ANY RECALLED PARTS OR PRODUCTS. THE DEALERSHIP DENIES ANY KNOWLEDGE OF THIS HAPPENING TO OTHER VEHICLES. THROUGH A SIMPLE ONLINE SEARCH I FOUND THAT THERE ARE MANY OTHER DRIVERS AND VEHICLES WITH THIS EXACT ISSUE. THIS POSES A SAFETY THREAT AS THE CAR TURNS ITSELF OFF WHILE IT IS IN DRIVE. IT IS MY FEAR THAT THIS MAY OCCUR W

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE SERVICE SHIFTER WARNING INDICATOR AND SEVERAL OTHER WARNING INDICATORS ILLUMINATED. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD; HOWEVER, THE FORWARD MOMENTUM WAS MINIMAL. THE VEHICLE WAS TAKEN TO AN AUTO ZONE AS WELL AS AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NEITHER MECHANIC COULD RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHEN THE GEAR SHIFT LEVER WAS PLACED IN THE DRIVE POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

GETTING A SERVICE SHIFTER MESSAGE. ALL LIGHTS ON THE SHIFTER ARE ILLUMINATED AND WILL NOT GO AWAY. TURN CAR OFF, RESTART, SHORTLY AFTER MESSAGE REAPPEARS SERVICE SHIFTER. THIS IS DONE IN A STATIONARY POSITION.

2017 JEEP CHEROKEE STARTED AND PLACED IN DRIVE OR REVERSE. ALL SHIFTER LIGHTS COME ON AND DASHBOARD DISPLAYS MESSAGE "SERVICE SHIFTER" AND TRANSMISSION IS LOCKED OUT. HAVE TO SHUT DOWN AND RESTART VEHICLE TO CLEAR ERROR MESSAGE AND GET TRANSMISSION TO WORK. THIS HAS HAPPENED MULTIPLE TIMES. VEHICLE ONLY HAS 25,000 MILES ON IT. I SEE ON WEB BLOG THAT MULTIPLE OWNERS OF 2016, 2017, 2018, AND 2019 JEEP CHEROKEES HAVE SAME PROBLEM. DEALERS CLAIM EITHER NEVER SEEN BEFORE (LIES), OR PERFORM SOFTWARE UPDATE, OR REPLACE SHIFTER AND WIRING HARNESS. THIS DOES NOT ALWAYS FIX THE PROBLEM.

SERVICE SHIFTER WARNING KEEPS COMING ON EVEN AFTER BEING TAKEN TO DEALERSHIP. ALL LIGHTS ON THE GEAR SHIFT TURN RED AND STAY ON. WHILE THIS IS HAPPENING THERE APPEARS TO BE A MISFIRE IN ONE OF THE GEARS.

I WAS GOING DOWN THE ROAD AND I HEARD A DING. I LOOKED AT WERE MY MPH IS DISPLAYED AND IT WAS SHOWING SERVICE SHIFTER AND ALL THE LIGHTS WHERE THE SHIFTER IS WAS LITE UP.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING UP A SLIGHT HILL, WHILE THE VEHICLE WAS IN DRIVE, THE TRANSMISSION DISENGAGED AND ROLLED IN REVERSE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT HE SHIFTED FROM PARK INTO DRIVE SEVERAL TIMES, BUT THE VEHICLE WAS STILL ROLLING IN REVERSE AND THE ENGINE REVVED. THE SHIFTER WARNING INDICATOR ILLUMINATED AND INSTRUCTED THE DRIVER TO SHIFT INTO PARK. ALSO, OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACK WOLF CHRYSLER JEEP DODGE (1615 N STATE ST, BELVIDERE, IL 61008, (815) 544-9211) WHO DETERMINED THAT THE VEHICLE WAS OK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

WHEN I STARTED MY CAR, A "SERVICE SHIFTER" MESSAGE APPEARED ON MY DASHBOARD SCREEN & EVERY GEAR ON THE SHIFTER TURNED RED. I TURNED MY CAR OFF & BACK ON AGAIN. THE MESSAGE & RED COLORS ON THE SHIFTER APPEARED, AGAIN. I THEN TURNED MY CAR OFF & BACK ON AGAIN, & THE MESSAGE & COLORS DID NOT APPEAR.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HARD SHIFTED AND JERKED FORWARD. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESUME NORMAL DRIVING. THE CONTACT SPOKE WITH A REPRESENTATIVE AT SYCAMORE DODGE CHRYSLER JEEP RAM (1825 DEKALB AVE STE A, SYCAMORE, IL 60178, 815-895-8105) AND WAS INFORMED THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE SAME DEALER TO BE SERVICED; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

STARTING 2/23/19 WARNING LIGHTS FOR PARK BRAKE, SHIFTER, 4WD, PARK ASSIST, TIRE PRESSURE AND CHECK ENGINE LIGHT CAME ON. WENT AWAY AFTER DRIVING DOWN ROAD. DID IT AGAIN 7/10/19, TOOK TO DEALER. THEY PATCHED A TIRE AND SAID NOTHING ELSE WAS WRONG. DID IT AGAIN 7/16/19. TOOK TO DEALER, THEY KEPT A FEW DAYS, SAID THEY COULDN'T FIND AN ISSUE. DID IT AGAIN 9/13/19. DID NOT TAKE TO DEALER. DID IT AGAIN 9/27/19 AND THIS TIME CAR HAD TROUBLE DRIVING. DEALER WILL NOT DO ANYTHING TO FIX THIS ISSUE! THIS IS RIDICULOUS!

CAR WITH JUST OVER 20K MILES AND A "SERVICE SHIFTER" MESSAGE APPEARED. ALL THE LIGHTS ON THE CONSOLE ARE LIGHTED UP (PNRD AND +-). SHIFT PATTERN WAS ODD THE DAY BEFORE.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFTER SERVICE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GLADSTONE DODGE CHRYSLER JEEP AND RAM (5610 NORTH OAK TRAFFICWAY, GLADSTONE, MO 64118, (816) 455-3500) WHERE IT WAS DIAGNOSED THAT THE SHIFTER SERVICE BEZEL WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER SERVICE BEZEL NEEDED TO BE REPLACED AND THE PART WAS ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 64639458. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.

WHILE IN MOTION THE SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D - I PULLED OVER SHUT OF CAR AND TURNED BACK ON AND MESSAGE AND LIGHTS WENT AWAY

WHEN DRIVING MY 2017 JEEP CHEROKEE 2.4 L, MY SERVICE SHIFTER LIGHT TURNS ON AND ALL THE LIGHTS (PRND) TURN RED. THIS HAPPENED AFTER 36,000 MILES WARRANTY WAS OVER. JEEP DEALER WOULD NOT FIX IT WITHOUT ME PAYING OUT OF POCKET. IF I TURN THE CAR OFF, THE MESSAGE WILL CLEAR IT SELF BUT WILL COME BACK ON AGAIN AFTER DRIVING.

SERVICE SHIFTER AND ALL RED LIGHTS ON THE SHIFTER COME ON. HAPPENS BOTH AT STATIONARY START AND WHILE MOVING (PREVIOUS TIME). STARTING TO HAPPEN MORE OFTEN AND I'M AFRAID IT WILL LEAD TO ME BEING STRANDED OR UNABLE TO SHIFT IN OR OUT OF PARK.

SERVICE SHIFTER LIGHT ON DASH TOO TO DEALER AND THEY SAID IT WAS FIXED THEN 3-4 MONTHS LATER IT STARTED HAPPING AGAIN TOOK IT BACK TO THE DEALER AND WAS TOLD THAT IT WAS OUT OF WARRANTY EVEN THOUGH IT'S UNDER A LEASE AND IT WOULD BE 210 DOLLARS FOR THE PART AND ABOUT 500 DOLLARS FOR LABOR AND IF WE CONTINUE TO DRIVE IT WITHOUT GETTING IT FIX IT COULD STALL OUT ANYWHERE AT ANY TIME

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE ATTEMPTING TO SHIFT THE VEHICLE OUT OF PARK, THE "SERVICE SHIFTER" WARNING MESSAGE APPEARED. THE CONTACT DROVE TO KRIEGERS FORD (3205 NORTH HIGHWAY 61, MUSCATINE, IA 52761, 563-263-5324) WHERE IT WAS DIAGNOSED THAT THE BEZZLE AND HARNESS WERE DEFECTIVE. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE COULD OCCUR AT ANY MOMENT. WHEN THE FAILURE OCCURRED, THE CONTACT COULD NOT SHIFT THE VEHICLE OUT OF GEAR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT FOUND NO RECALLS RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,500.

IN APRIL 2018, MY GEARSHIFT QUIT WORKING. I WAS STATIONARY. IT WOULD NOT SHIFT GEARS. THE LIGHTS ON THE GEARSHIFT CONSOLE ALL LIT UP. MY CAR WAS UNDER WARRANTY AS IT WAS ONLY 14 MONTHS OLD AT THE TIME. THE DEALER I PURCHASED FROM REPLACED THE GEARSHIFT. ON SEPT. 18, 2019, THE GEAR SHIFT LIGHTS ALL CAME ON, THE CAR DINGED AND THE DASHBOARD SAID CHECK GEARSHIFT. I AM NOW 49,000 MILES AND OUT OF WARRANTY. I READ ONLINE THERE ARE MANY COMPLAINTS OF THE GEAR SHIFT/TRANSMISSION ON JEEPS INCLUDING MINE, A CHEROKEE.

THE SERVICE SHIFTER NOTICE COMES UP AND ALL THE GEAR LIGHTS LIGHT UP AT ONCE.

SERVICE SHIFTER MESSAGE APPEARED ON MAIN CLUSTER WHERE SPEEDOMETER TYPICALLY DISPLAYS. JUST PURCHASED VEHICLE USED ON SATURDAY. LOOKED UP MESSAGE AND THERE DOES NOT APPEAR TO BE A VERIFIED FIX FOR THE PROBLEM, DESPITE A LARGE NUMBER OF COMPLAINTS.

SERVICE SHIFTER LIGHT KEEPS TURNING ON WHILE DRIVING. THEN AFTER RESTARTING THE CAR THE LIGHTNMESSAGE GOES AWAY DEALER SHIP HAS BEEN NO HELP WITH THIS PROBLEM

BEZEL AND SHIFTER HARNESS MALFUNCTION WHICH IS DANGEROUS AND NUMEROUS COMPLAINTS ON INTERNET. DEALER ORDERED PARTS. $456. THIS NEEDS TO BE A RECALL.

VEHICLE COMPLETELY SHUT DOWN WHILE DRIVING. HAD DRIVEN ABOUT 1/2 MILE ON A COUNTY ROAD, MADE A LEFT TURN AND EVERYTHING SHUT DOWN. NO STEERING, BRAKING. VERY SCARY!!! WAS ABLE TO RESTART VEHICLE AFTER ABOUT 10 MINUTES AND IMMEDIATELY DROVE HOME. HAVE NOT DRIVEN IT SINCE.

MY JEEP COMPLETELY SHUT DOWN WHILE I WAS DRIVING. I WAS APPROXIMATELY 1/2 MILE FROM HOME, MADE A LEFT TURN AND EVERYTHING SHUT DOWN. I WAS DRIVING APPROXIMATELY 32MPH. IT DID RESTART AFTER ABOUT 15 MINUTES AND I QUICKLY DROVE BACK HOME AND HAVE NOT DRIVEN IT SINCE.

"SERVICE SHIFTER" MESSAGE APPEARED WHILE DRIVING A SHORT DISTANCE FROM HOME. WARNING WAS ACCOMPANIED WITH RED LIGHTS ON THE PRNDL SHIFTER CONSOL. CAR CONTINUED TO DRIVE NORMALLY, SO I CONTINUED HOME, AND SHUT OFF CAR. AFTER A SHORT TIME, RESTARTED CAR, AND FAULT HAD CLEARED. WITH A LITTLE RESEARCH, I HAVE FOUND MANY COMPLAINTS FROM OTHER JEEP CHEROKEE OWNERS WITH THIS SAME ISSUE, AND IT IS AN EXPENSIVE FIX. THE CAR IS JUST PAST THE 360000 MILE WARRANTY LIMIT BY 70 MILES! I AM ACTUALLY SURPRISED I MADE IT THAT MANY MILES, BEFORE THIS OCCURRED. I WILL BE TAKING THE CAR IN ON MONDAY, BUT FOR SOME REASON, I AM NOT HOPEFUL, BASED ON OTHER OWNER EXPERIENCES.

'CHECK SHIFTER' LIGHT CAME ON AND ALL LIGHTS ON MY SHIFTER LIT UP AS WELL. CAR SHIFTS VERY HARD AS WELL !

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED HARD, OVERHEATED, AND ACCELERATED WHEN THE CRUISE CONTROL WAS ACTIVATED. IN ADDITION, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DEWEY DODGE CHRYSLER JEEP (3175 SE DELAWARE AVE, ANKENY, IA 50021, (855) 367-0915) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59403802. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. ON SEVERAL OCCASIONS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC TEST PERFORMED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT DECLINED THE TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

2017 JEEP SERVICE STIFTER COME ON SEVERAL TIME WHEN DRIVING, I HAVE TO STOP AND TURN IT OFF BEFORE I CAN TURN IT ON AGAIN TAKEN IT BACK TO THE DEALER SEVERAL TIMES AND, MY JEEP MOVING THEN I TURN OFF JEEP AND SOMETIMES JERKING WHEN AM DRIVING BEFORE COMING TO A STOP I FEEL LIKE SOMEONE HIT MY FROM BEHIND .

WHILE VEHICLE IN MOTION ON SEVERAL OCCASION NOW FOR 2 MONTHS, THE SHIFTER LIGHTS WILL ALL COME ON, THEN I GET A MESSAGE TO SERVICE SHIFTER SOON. WHEN I COME TO A STOP AND PUT VEHICLE IN PARK AND TURN ENGINE OFF, USUALLY WAIT APPROX 2-3 MIN AND RESTART ENGINE THE SHIFTER LIGHTS WILL TURN OFF AND MESSAGE IS GONE.

WHEN CAR WAS 1 YR OLD SERVICE SHIFTER WARNING LIGHT CAME ON INCLUDING ALL GEAR SHIFT LIGHTS LIT AT SAME TIME. SHIFTER ASSEMBLY WAS REPLACED UNDER WARRANT. LESS THAN A YEAR LATER, SAME ISSUE, ASSEMBLY REPLACED AGAIN WITH WHAT I WAS TOLD WAS A NEW PART THAT CAME OUT TO DEAL WITH PROBLEM. 2 MONTHS LATER, SAME PROBLEM AGAIN. WAS EXPLAINED TO ME THAT THIS IS HAS TO DO WITH WIRING HARNESS AND SHIFTER ASSEMBLY. ALL TIMES, THIS HAS HAPPENED WHILE CAR WAS MOVING.

MOTOR USES TWO QUARTS OF OIL BETWEEN OIL CHANGES. REAR ENDED POPPING AND GRINDS WHEN TAKING OFF.

WHEN USING CRUISE CONTROL, IT THE RPMS WILL JUMP FROM BETWEEN 1 -2 TO 5 VERY QUICKLY AND THE SPEED WILL INCREASE FROM 65 MPH TO 75MPH FOR NO REASON. THIS OCCURS WHETHER I AM DRIVING ON A STRAIGHTAWAY, UP A HILL, OR DOWN HILL. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS HAPPENING MORE FREQUENTLY. IT OCCURS RANDOMLY AND IS VERY SCARY.

THE MESSAGE SERVICE SHIFTER APPEARS ON THE MAIN DISPLAY, AND ALL THE LIGHTS ON THE SHIFTER CONSOLE LIGHT UP. THIS IS THE THIRD TIME IT'S HAPPENED IN THREE MONTHS. ONCE WAS DRIVING ON HIGHWAY, THE OTHER TWO TIMES WERE ON STARTUP FROM PARK. I HAVEN'T NOTICED ANY DRIVING ISSUES. YET.

SEVERAL TIMES WITHIN THE PAST 2 MONTHS, INCLUDING TODAY; WHEN DRIVING MORE THAN 25-35 MILES THERE WILL BE A "SERVICE SHIFTER" NOTIFICATION AND THE ASSOCIATED 'DING' NOISE NOTIFICATION THAT COMES ON. THIS NOTIFICATION BLOCKS ANY ACTION ON THE SCREEN BETWEEN THE SPEEDOMETER AND RPM MONITOR AND ONLY SUCCESSFULLY GOES AWAY WHEN TURNING THE JEEP COMPLETELY OFF. THIS HAPPENS WHILE IN MOTION, PARTICULARLY ON HIGHWAYS, AND SEEMS TO HAPPEN MORE OFTEN IF I HAVE USED OR AM USING CRUISE CONTROL ON THE TRIP. IT ALSO ILLUMINATES ALL OF THE LIGHTS ON THE SHIFTER (PNRD +/-). IT SEEMS THAT THIS COULD POTENTIALLY CAUSE A MORE SERIOUS ISSUE WITH SHIFTING, CAUSE ME TO BECOME STRANDED, OR BECOME DANGEROUS FOR MYSELF AND OTHER DRIVERS.

CHEROKEE (2017) HAS ZF 9-SPEED TRANSMISSION. WHEN CHANGING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE TRANSMISSION IS SLOW TO RESPOND TO THE GAS PEDAL. ALSO HAPPENS WHEN MAKING TURNS OR GOING UP A HILL AND PUSHING GAS PEDAL TO RECOVER SPEED. ENTERING HIGHWAY TRAFFIC OR PASSING HAS SLOW RESPONSE TO GAS PEDAL. JEEP SAYS IT'S NORMAL. PEOPLE ARE GOING TO HAVE ACCIDENTS AND POSSIBLY DIE FROM THIS.

ON NUMEROUS OCCASIONS WHEN I START MY VEHICLE THE ALL OF THE LIGHTS ON THE SHIFTER LIGHT UP. THE DASH WILL THEN SAY THE MESSAGE "SERVICE SHIFTER NOW". THE ONLY WAY TO CLEAR THE MESSAGE IS TO SHUT MY CAR OFF AND RESTART IT. SOMETIMES 3 OR 4 TIMES IN A ROW. LAST TIME IT HAPPENED I HOOKED UP A TESTER TO SEE IF IT GAVE A CODE. IT GAVE CODE U0164 "LOST COMMUNICATION WITH HVAC CONTROL MODULE". I SHUT IT OFF AND RESTARTED AND THE DASH SAID "NO BUS" AND I HAD NO CONTROL OVER MY FRONT WINDOWS, RADIO, TOUCH SCREEN OR HVAC. MY HEATER WAS ON HIGH AND SO WAS THE FAN. I COULDN'T DO ANYTHING TO CHANGE IT. AFTER I SHUT IT OFF FOR APX. 15 MINUTES OR SO IT CORRECTED ITSELF. SPEEDS VARIED FROM 0 MPH UP TO 60 MPH. SOMETIMES HAD TO DRIVE WITH THE MESSAGE BECAUSE IT WOULDN'T GO AWAY AFTER RESTARTING THE VEHICLE SEVERAL TIMES.

WHILE DRIVING A WARNING LIGHT COMES ON THAT SAYS "SERVICE SHIFTER", THE CAR DOES NOT SEEM TO HAVE PROBLEMS, HOWEVER THE DEALERSHIP IS TELLING ME AFTER INSPECTION IT WILL BE $600 AS THE HARNESS IS BAD. IF I DO NOT REPLACE THE CAR CAN BECOME CONFUSED ON WHAT GEAR IT IS IN AND RANDOMLY SHIFT, MAJOR CONCERN IF YOU ARE TRAVELING 70 MPH ON THE INTERSTATE...

SERVICE SHIFTER WARNING LIGHT COMING ON WHILE DRIVING OR PARKED EVERY OTHER DAY. I HAVE TO PULL OVER AND SHUT MOTOR DOWN AND RESTART AND WILL COME ON AGAIN IN A FEW DAYS..

WHILE DRIVING, MY CAR SUDDENLY LOST SPEED AND ABILITY TO ACCELERATE. A WARNING POPPED UP "SHIFT TO PARK OR NEUTRAL PRESS BRAKE + SELECT GEAR". AT THE SAME TIME ON THE AUTOMATIC GEAR SHIFT CONSOLE, THE RED LIGHT THAT HIGHLIGHTED I WAS IN DRIVE BEGAN TO BLINK, I LOST ALL ABILITY TO DRIVE MY CAR, AND HAD TO COAST TO THE SIDE OF THE ROAD, PUT IT IN PARK. TURNED THE CAR OFF, TRIED TO RESTART AND THE CAR WOULD SPUTTER, BUT EVENTUALLY CATCH. HAPPENED TWICE - TWO DAYS IN A ROW.

I BOUGHT THE VEHICLE BRAND NEW FORM THE DEALER (FARRISH CHRYSLER JEEP DODGE RAM AT 9610 FAIRFAX BLVD. VA 22031 AND IT ALWAYS HAVE ISSUES AND STOPS RUNNING, AND I HAVE TO DROP IT OFF TO THEIR SHOP AND IT TAKES FEW DAYS TO DIAGNOSE THE PROBLEM WHICH CAUSE ME SOME PROBLEMS TO STRUGGLE WITH MY WORK SCHEDULE AND MY SON SCHOOL AND OTHER FAMILY SCHEDULES. SO I NEED TO SOLVE THIS PROBLEM AND MAKE SURE THE VEHICLE IS SAFE TO DRIVE AS I AM A SINGLE MOM AND I NEED TO NOT STRUGGLE MUCH WITH A NEW VEHICLE.

SERVICE SHIFTER WARNING LIGHT CAME ON. DEALER DIAGNOSED A BEZEL KITSHIFT AND WIRING SHIFT NEEDED TO BE REPLACED. PARTS ARE ON A ONE MONTH BACKORDER INDICATING HUGE DEMAND FOR PARTS. SURPRISED IT WAS NOT RECALLED.

WHILE DRIVING THE CAR IN THE HIGHWAY AND WITH 3 KIDS IN THE CAR I HAD THE BRAKE ,ABS, AND CHECK ENGINE LIGHT UP. I WASN'T ABLE TO DRIVE IT AFTERWARDS. I HAD TO TURN OFF VEHICLE AND WAIT A BIT THEN TURN IT ON AGAIN. THIS HAS HAPPENED TO ME SEVERAL TIMES.I HAVE CALLED THE DEALERSHIP AND THEY HAVE NO RECALLS.MY VEHICLE HAS 50,000 MILES AND HAS BEEN DOING THIS SINCE IT HAD 25,000. THD DEALERSHIP HAS ADVISED ME MY WARRANTY IS EXPIRED AND UNABLE TO FIX IT UNLESS I PAY OUT OF POCKET.

DEALER REPLACED SHIFTER ASSSY BUT STILL GETTING FREQUENT 'SERVICE SHIFTER ERROR MESSAGES. DEALER ALSO COMPLETED ANY RECALLS AND NO OUTSTANDING RECALLS ON THIS VEHICLE. STILL GETTING THE ERROR MESSAGE.