WHEN DRIVING, AN ERROR MESSAGE POPPED UP AND SAID "SERVICE SHIFTER". ON THE GEAR SHIFT, ALL OF THE LIGHTS LIT UP RED (PARKING, NEUTRAL, 1ST, 2ND, DRIVE, AND REVERSE). I IMMEDIATELY PULLED OVER. AFTER I RESTARTED THE CAR, IT WENT AWAY. I WENT ONLINE TO SEE IF THIS WAS A COMMON PROBLEM, AND THERE ARE ALL KINDS OF COMPLAINTS. MANY OF WHICH, JEEP HAD NO IDEA HOW TO FIX. MOST COMPLAINTS ALSO STATED THAT IT WENT AWAY, ONLY TO COME BACK AFTER ANOTHER 1000 MILES OR SO. IF THERE ARE SO MANY COMPLAINTS, AND JEEP IS OBVIOUSLY HAVING A PROBLEM IDENTIFYING WHY, SHOULDN'T THIS BE A RECALL? THERE IS OBVIOUSLY A FAULT IN THEIR PRODUCT OR WIRING. THIS IS GOING TO CAUSE SERIOUS ACCIDENTS AND/OR LAWSUITS. PLEASE HELP.
2017 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
THIS VEHICLES HAD A RECALL ON SOMETHING THAT HAS TO DO WITH THE TRANSMISSION- THE DEALERSHIP CLAIMS TO HAVE CORRECTED THE ISSUE. HOWEVER, THE VEHICLE IN QUESTION IS STILL HAVING SLIPPING ISSUES. ALSO JUST RECENTLY I NOTICED WHEN STARTING MY VEHICLE WITH THE FOB IT STAYS ON 30 SECS AND CUTS RIGHT BACK OFF. THE TIRE FEATURE ISN'T ALWAYS CORRECT EITHER IT SAYS I NEED AIR WHEN I DON'T. I'D LIKE TO KNOW HOW MANY OTHER CONSUMERS HAVE HAD THE PROBLEM WITH THE REMOTE START FEATURE..
SERVICE SHIFTER WARNING APPEARED WHILE DRIVING. ALL GEAR INDICATOR LIGHTS NEAR SHIFTER ILLUMINATED RED. THIS OCCURRED DURING TRAFFIC ON HIGHWAY AROUND 30 MPH.
SERVICE SHIFTER LIGHT COMES ON AND SHIFTER LIGHTS ALL TURN RED. INITIALLY WOULD RESET AFTER RESTART, NOW STAYS ON. STARTED AT 20,000 MILES, NOW AT 32,800.
THE SERVICE SHIFTER WARNING APPEARED AND ALL LIGHTS ON THE PRNDM TURNED RED. VEHICLE EVENTUALLY STARTED TO STALL OUT AND LEAD TO A MISFIRE FROM CYLINDER 2
SERVICE GEAR SHIFTER MESSAGE WAS ON WHEN JEEP CHEROKEE WAS STARTED. 46K MILES, NO ISSUES WITH SHIFTER PRIOR. SHIFTER WAS LOCKED IN PARK UNTIL VEHICLE WAS RESTARTED; THEN MESSAGE WAS GONE, VEHICLE RESUMED NORMAL OPERATION.
ON TWO OCCASIONS THIS WEEK THE JEEP CHEROKEE UNEXPECTEDLY SHUT OFF WHILE DRIVING. IT WAS STARTLING AND LOSS OF POWER STEERING AND BRAKING LEFT IT DIFFICULT TO PULL OVER. UPON INQUIRY FROM A LOCAL JEEP DEALER, THEY INDICATED IT IS NOT UNCOMMON FOR THIS TO HAPPEN IF THE OIL IS LOW. THE OIL WAS IN FACT 3/4 QUART LOW AND WAS REMEDIED HOWEVER THERE SHOULD BE A LIGHT THAT COMES ON NOT A SUDDEN AND UNEXPECTED SHUT DOWN. THERE WAS NO INDICATION ON THE DASH REGARDING LOW OIL. THIS IS DANGEROUS AND COULD POTENTIALLY BE DEADLY.
SERVICE SHIFTER LIGHT CAM ON FEB 2019 AND WAS REPLACED. 6 MONTHS LATER THE LIGHT CAME ON AGAIN AND WAS REPLACED FOR A 2ND TIME. OCTOBER 2019 MY CAR WAS SPUTTERING AT AN IDLE AND NOT SHIFTING CORRECTLY AND AN ENGINE COIL WAS REPLACED. NOV 2019 WHEN GOING FROM REVERSE TO DRIVE THERE WOULD BE A 15-20 SECOND LAG BEFORE IT WOULD JUMP INTO GEAR AND LUNG FORWARD. I ALSO START EXPERIENCING DELAYS WHEN ATTEMPTING TO ACCELERATE IT WOULD LAG FOR ABOUT 10 SECOND BEFORE JERKING INTO GEAR AND LUNG FORWARD AT A HIGHER SPEED. TOOK IT BACK TO THE DEALERSHIP AND CODE P0304 MISFIRE CYLINDER 4. DEALERSHIP REPLACED (UNDER POWER TRAIN WARRANTY) BOOT KIT - IGNITION COIL, LUBRICANT - DIELECTRIC, TRANSMISSION MOUNT, REPLACED VALVE BODY AND TRANS RANGE SENSOR. CAR WAS PURCHASED IN DECEMBER OF 2017 WITH 12 MILES ON IT, CURRENT MILEAGE 55,989 WITH REGULAR MAINTENANCE DONE ON VEHICLE.
"SERVICE SHIFTER IMMEDIATELY" NOTICE CAME ON, ALL LIGHTS ON SHIFTER LIT UP RED. UNABLE TO MOVE VEHICLE. PUT IN PARK AND RESTARTED, ALL LIGHTS OFF. HAS BEEN SHIFTING STRANGE THOUGH.
WHILE DRIVING THE VEHICLE THE SERVICE 4WD LIGHT CAME ON AND A DAY LATER THE SERVICE SHIFTER LIGHT CAME ON. THIS IS IN ADDITION TO THE ISSUES IVE BEEN HAVING WITH THE SERVICE AIR BAG AND THE SEAT BELT LIGHT THAT CONTANTLY STAYS ON.
DASH INDICATES SERVICE SHIFTER, ALL P-R-N-D GEAR LIGHT COMES RED. SECOND TIME IN A MONTH NOW.
SERVICE SHIFT STARTER WARNING COMES ON CONSTANTLY WHILE CAR IS IN MOTION. HAVE TO TURN CAR OFF AND BACK ON TO RESET.
11/18/2019,WHEN I WAS GOING TO PARK AT MY DAUGHTER 'S DAYCARE ON W 87TH ST, THE ENGINE JUST STOPPED WORKING AND THE CAR COULD NOT MOVE ANY MORE.THE SCREEN SHOWED"SHIFT TO PARK OR NEUTRAL PRESS BRAKE+SELECT GEAR".WE TRIED TO DO AS THE SCREEN TOLD BUT STILL THE CAR COULD NOT MOVE. I HAD TO RETART THE CAR, THEN WE CAN MOVE AGAIN. 11/21/2019,THE SAME ISSUE HAPPENED AGAIN WHEN I JUST STARTED THE CAR AND GOING TO ENTER IN THE REMINGTON BLVD.
I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP SIGN AND THE CAR SHUT OF. I MANEUVERED OVER AS MUCH AS I COULD. WOULD NOT RESTART. IT WAS TOWED TO THE DEALERSHIP WHERE IT WAS DISCOVERED IT HAD NO OIL. IT HAD AN OIL CHANGE WITH IN THE LAST MONTH. IN THE TWO YEARS I HAVE OWNED IT, IT HAS HAD TO BE TOWED FOR THIS 1-2 OTHER TIMES AS IT RUNS OUT OF OIL AND SHUTS DOWN BEFORE THE RECOMMENDED OIL CHANGE DATE OR MILEAGE. I WAS NEVER INFORMED TO MONITOR THE OIL UNTIL RECENTLY. AFTER THE FIRST TIME THIS HAPPENED I WAS TOLD TO GET THE OIL CHANGED AT 4000 MILES INSTEAD OF 5000 AND I HAVE BEEN DOING THAT IT OR ADDING OIL IF I CANNOT GET IT RIGHT IN. IT ALSO HAS NO WARNING THAT IT IS LOW ON OIL.
I BOUGHT MY CAR 3/21/2017 AND I'VE LOVED IT UP UNTIL THE RECENT PROBLEMS. SINCE JUNE/2019 WHEN I MAKE A LEFT TURN ALL OF THE LIGHTS ON MY GEAR SHIFTER LIGHT UP AND A DISPLAY OF "SERVICE SHIFTER" POPS UP AND THE ONLY WAY TO CLEAR IT IS TO PULL OVER, TURN THE CAR OFF AND START IT UP. AT FIRST IT HAPPENED RANDOMLY, BUT NOW IT MORE FREQUENT. I PURCHASED AN EXTENDED WARRANTY AND THEY TOLD ME THERE IS NOTHING WRONG, BUT NOW AN ADDITIONAL ISSUE HAS STARTED. SOMETIMES WHEN ALL THE LIGHTS APPEAR WHEN I'M MAKE A TURN OR GETTING ON THE HIGHWAY EVEN, I'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE NOW THE CAR WILL JUST SHUT OFF!! THIS IS SCARY AND UNSAFE, BUT IT IS MY ONLY MEANS OF TRANSPORTATION AND YES ALL OF MY REGULAR MAINTENANCE IS UP TO DATE AS WELL.
SHIFTER SHOWS SERVICE LIGHT ' I WENT TO START CAR AND ALL LIGHTS ARE ON SHIFTER ' IT SAYS SERVICE SHIFTER AND WILL NOT SHOW YOU THE ODEMETER
IT KEEPS SAYING SWIFT SHIFTER. ALL OF THE LIGHTS COME ON WHERE I SHIFT FROM DRIVE TO REVERSE
WHEN I WAS PULLING INTO A DRIVEWAY, A "SERVICE SHIFTER" LIGHT CAME ON IN THE INSTRUMENT CLUSTER, AND ALL THE LIGHTS IN THE GEAR SHIFTER WERE ON. I THOUGHT I WAS STUCK, BUT THANKFULLY, I WAS ABLE TO SHIFT INTO REVERSE AND PARK THE VEHICLE AND SHUT IT OFF.
CAR WILL SHUT OFF WHILE IN MOTION DRIVING IN THE MIDDLE OF HIGHWAY TRAFFIC. BRAKES AND GAS WON'T WORK. POWER STEERING FUNCTION IS LOST. ERROR MESSAGE ON DASH READS SERVICE TRANSMISSION RESTART IN PARK WITH VEHICLE AT ZERO SPEED.
WHILE DRIVING CAR WILL COME UP WITH A MESSAGE OF SERVICE SHIFTER ON THE DASH AND ALL SHIFTER LIGHTS ARE LIT UP RED. I HAVE TAKEN TO THE DEALERSHIP MULTIPLE TIMES AND SINCE IT IS NOT ON WHEN I ARRIVE (ONCE YOU TURN THE CAR OFF AND BACK ON IT USUALLY GOES AWAY) AND SINCE IT IS NOT THROWING A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH I TAKE PICTURES EVERY TIME IT HAPPENS.
LOST POWER WHILE DRIVING ON A CITY STREET. BATTERY LIGHT CAME ON. D ON THE GEAR SHIFT WAS FLASHING. WAS ABLE TO RESTART VEHICLE AND TRAVEL FOR ABOUT 300 FEET AND THEN LOST POWER AGAIN. VEHICLE WOULD NOT RESTART AFTER MANY ATTEMPTS. FINALLY RESTARTED AFTER SHOWING NO SIGNS THAT IT WAS GOING TO. WAS ABLE TO MAKE IT BACK HOME WITHOUT INCIDENT WHICH WAS LESS THAN A HALF MILE AWAY.
OUR LIGHTS ON SHIFTER HAVE ALL LIGHT UP AND SCREEN IN DASH TELLS UP SERVICE SHIFTER WHILE DRIVIN,IT DRIVES FINE BUT I AM AFRAID THAT IT WILL LOCK WHEELS ON HIGHWAY WITH MY TWO LITTLE KIDS IN THE JEEP.WE HAVE TAKEN IT IN 3 TIMES AFTER IT HAPPENS AND ALL WE ARE TOLD IS THEY HAVE TO HAVE THE JEEP WHEN SHIFTER ACTS UP AND SERVICE SHIFTER IS ON SCREEN.ALSO HAVE HAD JEEP IN SERVICE ABOUT RADIO FREEZES UP NOTHING ON SCREEN OR STEERING WHEEL WORKS AND WAS TOLD THE SAME THING. I AM SEEING BOTH PROBLEM WE ARE HAVING A LOT OF PEOPLE ARE DEALING WITH TOO.I HAVE CALLED JEEP CUSTOMER CARE AND WAS TOLD THE SAME THING AND WAS TOLD THE SERVICE MANAGER SAID MAYBE I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND JEEP CUSTOMER CARE CLOSED THE TICKET ON THE ISSUES.THIS DEALERSHIP IS LARRY H MILLER IN UTAH.I HAVE 6000 MILES LEFT ON WARRANTY AND I AM FEELING THAT THE DEALSHIP DOESN'T CARE TO FIX THE PROBLEMS. IT HAPPENED AT ROY, UTAH.
SINCE JANUARY OF 2018 I HAVE BEEN HAVING CONSTANT PROBLEMS INTERNALLY WITH MY JEEP. I GOT THE JEEP IN APRIL OF 2017 WITH 14 MILES TOTAL ON IT. THE JEEP DEALERSHIP NEVER ROTATED MY TIRES WHEN THEY CHANGED MY OIL AND TOLD ME THEY DID ROTATE MY TIRES RESULTING IN ME HAVING TO GET A BRAND NEW SET OF 4 TIRES IN 2018 BECAUSE ALL THE TIRES WENT COMPLETELY BALD (TOO DANGEROUS TO DRIVE ON). MY FIRST OF 4 CYLINDERS WENT OUT IN JANUARY 2019 THAT WAS FIXED ON WARRANTY. SECOND CYLINDER OF 4 THAT WAS A DIFFERENT CYLINDER THAN THE FIRST WENT OUT FEBRUARY OF 2019 THE JEEP DEALERSHIP GAVE ME A GOOD YEAR PROGRAM AND MADE ME PAY A FEE AND THEY FIXED ALL 4 CYLINDERS. CURRENTLY IN NOVEMBER 2019 MY ENGINE LIGHT IS COMING ON AND I DO NOT KNOW WHAT THE ISSUE IS NOW. I HAVE TALKED TO SEVERAL JEEP DEALERSHIPS THAT HAS NOT SEEN THIS ISSUE ON OTHER JEEPS SO I REALLY BELIEVE I GOT SOLD A POORLY MANUFACTURED JEEP.
WHILE IN MOTION- CAR CHIMES, ALL LIGHTS ON SHIFTER ILLUMINATE, DASH READS "SERVICE SHIFTER" HAS HAPPENED INTERMITTENTLY SINCE MARCH 2019 AND AS RECENTLY AS NOVEMBER 2019. TAKING CAR IN TO BE CHECKED ON 11/20/2019.
TRANSMISSION SHIFTS WHEN IT WANTS, GET STUCK IN GEARS AND SHIFTS HARD. HAS ALMOST CAUSED ME MULTIPLE ACCIDENTS. HAVE TAKEN IT TO JEEP MULTIPLE TIMES- THEY HAVE ZERO ANSWERS FOR ME. MY CAR ISN'T RUNNING ANY ERROR CODES SO THEY WILL NOT ADDRESS ANY ISSUES.
CRUSIE CONTROL DOES NOT MAINTAIN SET SPEED LEVEL. WHEN SPEED IS SET, THE CRUISE CONTROL WILL RAPIDLY INCREASE BY 10 TO 15 MPH. THE SPEED SET POINT DID NOT CHANGE, BUT THE CAR INCREASES IN SPEED. IT DID NOT RETURN TO THE SET POINT. THE CRUISE CONTROL IS ABLE TO BE DISENGAGED.
VEHICLE EXHAUST SYSTEM HAS ROTTEN EGG SMELL. CAR HAS BEEN TAKEN TO JEEP DEALER 34 TIMES AND THEY HAVE NOT BEEN ABLE TO FIX CAR.
SERVICE SHIFT CAME ON DASH AND RED LIGHTS APPEARED NEXT TO EACH GEAR ON THE GEAR SHIFT WHILE DRIVING
I BROUGHT A 2016 JEEP CHEROKEE IN JULY 2017. I WAS HAVING ISSUES WITH THE CAR THE FIRST MONTH I BROUGHT IT. VEHICLE LOSES POWER WHILE DRIVING, ENGINE SHUTS DOWN, STEERING LOCKS AND THE DASH LIGHTS UP WITH A MESSAGE THAT SAYS PUT VEHICLE AND "PARK" AND THEN SELECT DESIRED GEAR.THIS ISSUES HAS HAPPENED TWICE ONCE I WAS AT AN INTERSECTION AND THE SECOND TIME I WAS ON THE FREEWAY. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH. THIS IS DANGEROUS AND SCARY AS THIS COULD HAVE CAUSED A COLLISION. I KEEP MY VEHICLE UP TO DATE ON MAINTENANCE/SERVICE. IT DOESN'T MAKE SENSE THAT I AM PAYING A CAR PAYMENT, HAVE LESS THAN 62,000 MILES ON A LESS THAN 3 YEAR OLD VEHICLE, AND HAVING THESE KIND OF SAFETY CONCERNS. . TODAY, MY CAR DIED WITH NO WARNING ON A BUSY ROAD, GIVES ME APPROXIMATELY 10 SECONDS TO PULL TO SAFETY BEFORE THERE IS NO SPEED/ABILITY TO MANEUVER THE VEHICLE. IT IS RIDICULOUS THAT THE RISK IS SO HIGH, AND THE NUMBER OF COMPLAINTS LISTED ON LINE SHOW A SERIOUS ISSUE WITH THIS AMONG HUNDREDS OF VEHICLES BY JEEP AND NOTHING. THE DEALERSHIPS/SERVICE CONTINUE TO MAKE COMMENTS LIKE "WE WERE UNABLE TO REPLICATE THE ISSUE". TO BE SPECIFIC: DRIVING AT ABOUT 25 MILES PER HOUR, STRAIGHT FOLLOWING A RIGHT TURN. . . . LOST POWER. LIGHTS WENT ON THE DASH, MESSAGE ABOVE APPEARED. IT TOOK TWO TRIES TO RESTART TO GET ME OUT OF THE MIDDLE OF THE ROAD.I HAD THE CAR TOWED TO THE DEALER AND THEY HAD NO EXPLANATION FOR ME BOTH TIMES THIS HAPPENED. AS SOON AS THEY WOULD CONNECT IT TO DIAGNOSE THEY SAID
SERVICE SHIFTER LIGHT COMES ON WHILE DRIVE . HAPPENS AT ANY SPEED AND ON ANY TYPE OF ROAD. HAS BEEN AN ONGOING PROBLEM FOR SEVERAL MONTHS, HAPPENING MORE FREQUENTLY LATELY. ABOUT 3-4 TIMES A WEEK.
THE SHIFTER IS GOING OUT WITH 47000 MILES IN IT AND NO RECALL OR ANYTHING .SO ONE DAY IT WILL NOT GO IN GEAR .
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE SHIFTER INDICATOR FLASHED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT CALLED OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) AND WAS INFORMED THAT THE VEHICLE WOULD LOSE POWER WHEN IT NEEDED AN OIL CHANGE WHILE MAKING TURNS. THE DEALER STATED THAT WHEN THE OIL WAS CHANGED, THE VEHICLE WOULD OPERATE NORMALLY. THE FAILURE RECURRED AND THE DEALER STATED THAT THE OIL CHANGES NEEDED TO BE MORE FREQUENT, SUCH AS EVERY 2,000 TO 2,500 MILES. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA TO INQUIRE ABOUT POTENTIAL RECALLS. THE FAILURE MILEAGE WAS 7,000.
WHEN STARTING OR DRIVING THE CAR, THE SERVICE SHIFTER AMONG MANY OTHER WARNINGS COME ON AND THE CAR DOES NOT FUNCTION NORMALLY AFTER THAT. IT IS VERY SLUGGISH AND JERKS WHILE ACCELERATING. THIS HAS HAPPENED WHILE STATIONARY AND WHILE IN MOTION. MULTIPLE TRIPS TO DEALERSHIPS AND TWO YEARS LATER THE PROBLEM IS STILL HAPPENING. I KNOW OF MANY PEOPLE THAT ARE HAVING THIS ISSUE AND THE MANUFACTURES ARE DOING NOTHING ABOUT IT. MY FAMILY AND I DO NOT FEEL SAFE IN THIS JEEP.
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED AND LOST BRAKING AND STEERING ABILITY. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE FAILURE RECURRED APPROXIMATELY SIX OTHER TIMES. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF DALTON (315 S MILL ST, DALTON, OH 44618) WHERE THEY REPLACED THE SPARK PLUGS AND A COIL TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,041.
SERVICE SHIFTER WARNING LIGHT COMES ON WHILE DRIVING. RESETS WHEN VEHICLE IS RESTARTED
VEHICLE GIVES 'SERVICE SHIFTER" NOTICE AND ALL DRIVE COMPONENTS TURN RED. DOES NOT GO AWAY UNTIL CAR IS TURNED OFF AND RESTARTED. THIS OCCURS WHILE PARKED AND WHILE THE VEHICLE IS OPERATING. WHEN RECEIVING THIS ERROR WHILE CAR IS OPERATING CAUSES ME TO HAVE TO PULL OVER AND TURN CAR OFF AND ON AGAIN.
WHILE PICKING UP MY OLDEST CHILD FROM SCHOOL, MY THREE YEAR OLD TODDLER REACHED THE SHOULDER SAFETY BELT LOCATED IN THE CENTER SEAT (NEXT TO HER CAR SEAT ON THE DRIVER SIDE) AND IT GOT WRAPPED AROUND HER NECK AND NEARLY STRANGLED HER. MY CHILD YELLED FOR HELP. I GOT OUT OF THE DRIVERS SEAT AND RAN TO HER AID AND IMMEDIATELY PUT MY FINGERS BETWEEN HER NECK AND THE BELT. I SCREAMED FOR HELP. SEVERAL ADULTS CAME TO AID AND THE SEATBELT WOULD NOT LET UP. EVERY MOVEMENT AND ATTEMPT MADE TO GET IT TO RELEASE MADE THE BELT TIGHTEN EVEN MORE AROUND MY CHILD'S NECK. THE SEATBELT HAD TO BE CUT IN ORDER TO STOP THE HORRIBLE SITUATION THAT OCCURRED. THE CAR WAS IN PARK WHEN THIS OCCURRED. MY CHILD HAD NECK SWELLING AND SOME BRUISING FROM THE INCIDENT. HAD MY CHILD BEEN NON VERBAL AND NOT ABLE TO GET MY ATTENTION, THERE IS A SIGNIFICANT CHANCE SHE WOULD HAVE DIED. THERE IS NO REASON A TODDLER SHOULD BE ABLE TO REACH THE SHOULDER STRAP WHILE IN HER CAR SEAT HARNESSED. THE SEATBELT WOULD NOT LET GO. IT REMAINED LOCKED AND WITH EVERY MOVEMENT OF MY CHILD (MY CHILD WAS PANICKING AND MOVING) IT WOULD TIGHTEN FURTHER. A CHILD THAT AGE DOES NOT KNOW OF THE DANGERS OF SEATBELTS AND THERE NEEDS TO BE A SAFETY PRECAUTION IN PLACE FOR THIS KIND OF SITUATION. I BELIEVE THE SEATBELT IS DEFECTIVE AND EVEN SO THERE SHOULD BE SOME SORT OF RELEASE BUTTON FOR THE MIDDLE SHOULDER STRAP.
I HAVE 2 2017 JEEP CHEROKEES. WITHIN A FEW WEEKS, BOTH HAVE HAD THE "SERVICE SHIFTER" LIGHT COME ON. ONE WAS UNDER WARRANTY SO I TOOK IN FOR DIAGNOSIS AND REPAIR. SAID WAS WIRING HARNESS & BEZEL. I TOOK THE OTHER JEEP IN. SAME DIAGNOSIS,BUT WANTED $107 FOR DIAGNOSIS AND MORE THAN $300 TO FIX.AFTER RESEARCHING THIS PROBLEM I HAVE SEEN THAT MANY, MANY JEEPS HAVE THIS ISSUE (SEE CARGURU.COM FOR SOME INSTANCES). FROM THIS RESEARCH, I HAVE ALSO LEARNED THAT IT'S POSSIBLY A SAFETY ISSUE WITH THIS PROBLEM. MY HUSBAND AND I WERE JUST DRIVING DOWN THE ROAD, AND THE DISPLAY FOR SERVICE SHIFTER CAME ON. NO PREVIOUS ISSUES. I WAS TRULY SCARED TO DRIVE THE VEHICLE AFTER THAT!THE FACT THAT NO RECALL HAS BEEN ISSUED IS INCREDIBLE! IT'S GOING TO CAUSE AN ACCIDENT! AND THE FACT THAT A LOT OF JEEPS HAVE THE SIMILAR PROBLEM LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURER DEFECT OF THESE JEEPS. SOME DRIVERS WHO HAVE EXPERIENCED THIS HAVE LOST CONTROL OF THEIR STEERING AND THE CARS CANT BE PUT IN PARK. THE VIN NUMBER FOR MY JEEP WITH THE SAME PROBLEM IS [XXX] 4X4, THE DATES AND MILEAGE AND SPEED OF TRAVEL HAS BEEN ESTIMATED AS MY HUSBAND CANT REMEMBER THE EXACT DATES,READINGS,ETC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
HAS I AM DRIVING MY SERVICE SHIFTER LIGHT COMES ON. IT WILL RESET AFTER I TURN THE VEHICLE OFF.
ALTERNATOR IS DEAD ON 2017 JEEP CHEROKEE AT ROUGHLY 50K MILES. WAS BRAND NEW WHEN PURCHASED IN MARCH 2017 & HAVE HAD SERVICE SHIFTER MESSAGE POP UP SEVERAL TIMES. CAR HAS TURNED OFF WHILE DRIVING. AND NOW ALTERNATOR HAS DIED. TOOK TO DEALERSHIP EVERY TIME VEHICLE HAD AN ISSUE. DEALERSHIP DID A SOFTWARE UPDATE. COULDN'T EXPLAIN WHY CAR KEPT TURNING OFF WHILE DRIVING. NOW AT ALMOST 3 YEARS OLD & 50K MILES THE VEHICLE NEEDS A NEW ALTERNATOR.
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO KAMAAINA MOTORS (400 E. KAWILI ST, HILO, HI) WHERE IT WAS DIAGNOSED THAT THE SHIFTER WIRING HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,451.
MY CAR HAS THE 2.4 L ENGINE. IT HAS BEEN BURNING OFF A LOT OF OIL. THE DEALER CHANGED THE OIL AT 12,200 MILES ON APRIL 2, 2019. WE CHECKED THE OIL LEVEL LAST WEEK AND IT WAS LOW BY 2 QUARTS. WE TOOK IT BACK TO DEALER AND THE CHANGED OIL AND STARTED A OIL CONSUMPTION TEST. WE ARE BOTH RETIRED AND DRIVE ONLY ABOUT 6,000 MILES PER YEAR. WE PURCHASED THE JEEP NEW IN MARCH 2017 WITH 11 MILES AT 5500 MILES IN NOVEMBER 2017 WE ALSO HAD A "OIL LEAK" SYMPTOMS. GOOGLE THIS PROBLEM ON THE INTERNET REVEALS MANY CUSTOMERS OF THIS 2.4L JEEP AND CHRYSLER ENGINE HAVE PROBLEMS OF OIL " BLOWING OUT" . THE DEALER SAID NO "LOW OIL " LIGHT WILL WARN YOU OF LOW OIL PROBLEM. THEY SAID THE CAR WILL STOP RUNNING WHILE DRIVING. I FIND THIS RESULT TO BE UNSAFE AND UNACCEPTABLE. WHAT IS THE NHTSA DOING ABOUT THIS COMMON PROBLEM?
SERVICE SHIFTER CONTINOUSLY COMES ON. SPOKE WITH DEALERSHIP THEY SAY JUST TO TURN OFF AND TURN BACK ON TO FIX. PROBLEM WILL REOCCUR EVERY 100 MILES.
SERVICE SHIFTER MESSAGE POPPED UP. ALL LIGHTS ON SHIFTER CAME ON.
VERY FREQUENTLY WHILE DRIVING THE 'SERVICE SHIFTER' LIGHT WILL COME ON AND ALL OF THE LIGHTS ON THE PRNDL WILL BE SOLID RED, WHICH DOES NOT ALLOW THE OPERATOR TO BE ABLE TO SAFELY SHIFT FROM DRIVE TO PARK ETC. THE SERVICE SHIFTER LIGHT APPEARS ON THE DRIVE CONTROL SCREEN AND IS UNABLE TO BE CLEARED. I HAVE ALSO NOTICED THE ENGINE OCCASIONALLY LURCHING WHEN ACCELERATING FROM A STOP WHEN THE SERVICE SHIFTER LIGHT IS ON. AT FIRST THE 'SERVICE SHIFTER' LIGHT WOULD ONLY COME ON OCCASIONALLY, MAYBE EVERY MONTH OR SO, BUT NOW IT COMES ONLY 80% OF THE TIME I DRIVE IT. IT IS COMPLETELY RANDOM WHEN IT WILL APPEAR, IT HAPPENS WHILE DRIVING DOWN THE HIGHWAY AFTER 2 HOURS OF DRIVING. IT HAPPENS WHILE MAKING MY 5 MINUTE COMMUTE TO WORK, SOMETIMES IT APPEARS AS SOON AS I TURN ON MY CAR. THE ONLY WAY TO CLEAR THE MESSAGE IS TO PULL OVER AND TURN THE CAR OFF AND THEN BACK ON, AND THIS IS NOT ALWAYS EFFECTIVE.
SERVICE SHIFTER LIGHT CONTINUOUSLY COMES ON RANDOMLY WHILE DRIVING. IT IS RANDOM AND SEEMS TO BE STARTING TO HAPPEN DAILY. IT CAN HAPPEN WHEN IN MOTION AND HAS HAPPENED ALSO WHEN I JUST STARTED THE VEHICLE AND JUST SITTING.
TL* THE CONTACT OWNS A 2017 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED APPROXIMATELY A YEAR AGO AND THE BATTERY HAD BEEN REPLACED TWICE. THE VEHICLE WAS TAKEN TO JEFF WYLER CHRYSLER DODGE JEEP RAM OF FT THOMAS (859-441-7800, LOCATED AT 100 ALEXANDRIA PIKE, FORT THOMAS, KY 41075) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 64737215. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
MY 2017 JEEP CHEROKEE HAS 44,000 MILES ON IT. WHEN I TURNED IT ON THIS MORNING I GOT A MESSAGE THAT SAID "SHIFTER SERVICE". I HADN'T SHIFTED OR ANYTHING AT THAT POINT. I DROVE FOR ABOUT 10 BLOCKS AND IT STAYED ON THE WHOLE TIME. I THEN TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON, THE MESSAGE HAD DISAPPEARED. I CALLED THE DEALERSHIP AND THEY SAID IT COULD BE SOMETHING AS SIMPLE AS A LOOSE WIRE, OR AS COMPLEX AS AN ENTIRE SYSTEM REPLACEMENT. I'VE READ ONLINE THAT MANY PEOPLE ARE GETTING THIS SAME MESSAGE. AT THIS TIME THERE'S NO RECALL FOR IT.
THE SHIFTER SERVICE LIGHT COMES ON AND ALL THE LIGHTS ON THE GEAR SHIFT LIGHT UP RED. I HAVE TO TURN THE CAR OFF AND THEN ON AGAIN TO SHIFT GEARS. IT HAPPENS AT RANDOM TIMES ON A REGULAR BASIS. I'M LISTING THE FIRST TIME IT HAPPENED, BUT IT HAPPENS MORE AND MORE.
WARNINGS START RUNNING THROUGH DASH, SERVICE AIRBAG, SERVICE PARK BREAK, SERVICE SHIFTER, SHIFTER LIGHTS ALL LIGHT UP, JEEP FALLS OUT OF GEAR. HAS TO BE SHUT OFF AND RESTARTED SEVERAL TIMES TO GET IT TO EVEN MOVE, STARTS ALL OVER AGAIN. I SEE THIS IS A COMMON PROBLEM AND NEEDS TO BE ADDRESSED. COULD CAUSE A VERY BAD ACCIDENT IF IT OCCURS ON THE OPEN ROAD.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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