2014 Jeep Cherokee complaints

There is water filling up in my spare tire area and it’s damaged the epb module which has caused the brakes to lock up a few times. Also it is affecting my cruise control, lane assist, forward collision. And my 4wd module is getting wet and has set it off a few times

Tank is stuck at 1/4 full, some kind of issue withe the fuel tank. Can will run out of gas if miles are not monitored. The Gas Tank Aux Pump or design of the tank (Hump over drive shaft) is creating an issue.

Car wont accept gas, the gas tank becomes vapor locked, particular in cold weather. When you try to fill it you have to keep the gas at a triggle or the system will over flow. Takes like 5 minutes to fill up a tank easy in the winter if your luck.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer had been contacted. The contact stated that the power liftgate failed to open intermittently. There were no warning lights illuminated. The manufacturer was not made aware of the issue. The approximate failure mileage was 92,000. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving and attempting to accelerate, there was an abnormal pop and a clunking sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the bolts on the power transfer unit had been stripped. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to Manufacturer Communication Number: 21-014-23 (Power Train). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 170,000.

The contact owns a 2014 Jeep Cherokee. The contact received notification of Emissions Recall U90 Catalyst Efficiency; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

While driving on a low-speed, local road, the Electronic Parking Brake came on which forced me to quickly pull over. The car then displayed a "Service Parking Brake" warning. I brought the car to my local garage and they found that the Parking Control Module and Connector were damaged by corrosion. They needed to replace the module and connector. This could have been a serious safety issue.

Recall 49A was first publicized on May 11, 2023. FCA notified me about the recall in June, but no repair parts were available. I have received several other notifications from FCA since June (latest today), but every time I call the dealer to schedule the needed repair, I get the same response: no parts are available. Today I called FCA directly at 1 800 853 1403. Same response: no parts available and no estimate of when parts or repairs would be made. I am unable to trade in the vehicle due to the open recall, as no dealer will accept it. During the past seven months the powerlift tailgate has malfunctioned several times, but I have learned how to remove a fuse in the engine compartment to "re-set" it. I am increasingly concerned about a possible fire. FCA advises customers to part outside their garages to wait for the recall repair. This recall is NOT being handled in an effective and prompt manner. I ask that NHTSA investigate FCA's handling of this recall, and require FCA to provide customers with more specific information about the schedule for repairs.

I honestly have no idea what system failed but I was doing 80 on the interstate and my car shifted into nuetral . All of the lights came on parking brake , brake and then my car would not drive any longer , luckily I was able to coast onto the shoulder but I literally could have been killed. I had just passed road construction that went from 4 lanes to 2 barracaded lanes. i waited 30 minutes and my car restarted like nothing . So I thought maybe it was a glitch until I was driving again and it did it again. I had to keep putting my car in park and then shifting it back to drive . It has not been inspected yet as i'm trying to get it to the dealership without it cutting off .

The vehicle went out of gear basically into neutral at 70 mph going down the interstate. Afterwards the vehicle would not go into any gear leaving me stranded on the side of the interstate.

The vehicle will not shift into 4-low. Randomly says 4 wheel drive is unavailable. Abnormally hard jolts and shifts. The transmission does not shift correctly and makes it very uncomfortable to drive. The lag response time from pressing the gas pedal to the moment of acceleration is between 1-3 seconds. Car not downshifting or using 2nd gear at all due to software reflash is robbing part of the functionality of the vehicle. Off-road select trac modes programmed gear shift points render using the modes completely useless and wastes unnecessary fuel.

When is FCA going to figure out a solution to Recall 49A? Recalls R27 and R67 have been done on my Cherokee. This is my solution for FCA: "Possible FCA temporary solution to the PLGM catching on fire: Instead of having the PLGM connect to an always hot fuse, relocate the wire in the PDC to an only ON when the engine is running fuse. Of course this means you can only open the liftgate when the engine is running, but at least you could park in your garage. You could put the ignition switch in the RUN position and not start the engine if desired to open the liftgate. This should be an acceptable inconvenience until a 'proper repair' can be implemented."

Check engine light keeps coming on, then I loose power.

The contact owns a 2014 Jeep Cherokee. The contact stated that moisture had entered the vehicle through the rear liftgate. The vehicle was taken to a dealer where a diagnostic test was performed and the rear module was replaced; however, the failure persisted. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

Regarding NHTSA Campaign Number: 23V338000 It has been approximately 6 months since having been notified regarding the "Electrical Short in Power Lifegate Module" potentially affecting my 2014 Jeep Cherokee. To date, the Jeep dealership is not aware of a solution to the problem. We were advised in June 2023 that we should park outside and away from structures due to the possibility of an electrical short which may lead to a vehicle fire with the ignition on or off. We are now experiencing significant snow and I have no where to park my vehicle! What steps have to be taken to remedy this situation as soon as possible? My next step is to go to the media to report the apparent lack of concern on the part of Chrysler, as well as the NHTSA.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I was pulling out into a busy road and the clutch stuck and caused the transmission to drop into neutral. I couldn’t move or get the car in gear for 30 seconds while traffic was coming my way. I had to turn the car on and put it back in drive and it slowly pulled away

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structurer) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the power liftgate failed to fully open and had to be manually closed. The failure mileage was 160,000. VIN tool confirms parts not available.

An unwanted activation of the emergency brake. When the car is parked or turned off and after turning on the vehicle - the service park brake turns on. After some time, the vehicle stalled and had to be towed to the dealership. Issues appear to be linked to a water leak within the vehicle’s engine block short-circuiting the electronic brake module. The leak damages the electronic brake module, and when the driver attempts to start the vehicle or shift into drive, it permanently shorts out. The vehicle is unable to move.

We had been having problems with how the car was running and took it in for service. As with the other over 1,000 complaints on here on the PTU UNIT, ours needs to be replaced. Of course our VIN number is not included in the recall even though the recall is listed when you just type in 2014 Jeep Cherokee. In fact, our VIN is only included in 9 out of 13 recalls. THIS ISSUE NEEDS TO BE ADDRESSED AS MANY PEOPLE ARE PAYING WELL OVER $3500 for this repair that appears to be affecting many 2014 Jeep Cherokees. I also have a friend who has the same Jeep and ended up trading theirs in rather than having to pay that money to repair it. Please include all VIN numbers in the PTU recalls.

As i was driving at Garden State Parkway in New Jersey at 65 mph, a flashing engine yellow light indicated: “Service transmission”, the car decelerated down to 30 mph, and a few miles after, another yellow light indicated: “transmission fluid overheating”. And the vehicle just stopped and did not move, and i did not even have a chance to bring it to a shop for inspection. The vehicle was towed to my home, which is for me not right. The mileage at this time is only 118,000 miles. NOTE: on July 28, 2019 while traveling to NJ ftom Washington DC at I-95, the vehicle just decelerated which was scary. Fortunately, I made it home, since the vehicle just came back to it’s normal performance. I have to bring the vehicle to my dealer since I still had the extended warranty on it. That time, the mileage was approximately below 70,000 miles. Between 70,000 miles and 118,000 miles, there were (3) different occasions when the vehicle did not move back (Rear) from Park (P) position. I ignored these issues since it just came back as drivable again after shutting off the engine after a few minutes.

There is currently a recall, U90, on my jeep. this recall causes high emissions. my vehicle will not pass department of motor vehicles with high emissions. there is a back order for the part that will fix the recall. the recall has also caused codes to come on, which can lead to other malfunctions. if malfunctions due to this recall while i am driving it can be harmful to myself and others.

While driving my 2014 jeep cherokee trailhawk, all power was lost, the power steering gave out and although I had vehicles behind me I was able to pull over to the side of the road safely. My daughter was also in the car with me. My jeep has has been sitting as a yard ornament in which I am still making payments on due to a failed PTU AFTER completing the software update that was issued as a recall. The total for the fix is well over three thousand dollars. WHY WONT JEEP FIX THIS? After researching, there are so many complaints regarding this same issue and after owning four jeeps total, this will be my last. Not only could this result in injury and or death, it can also cause damage to the transmission. Jeep refuses to fix their problem and like myself, will absolutely lose loyal jeep owners. I am ashamed of Jeep.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving 20 MPH exiting his driveway, the vehicle lost motive power. The contact was able to restart the vehicle and park the vehicle back in his driveway. The contact stated that when he turned the vehicle off, the vehicle did restart but would not remain running. The vehicle was taken to the dealer. The vehicle was diagnosed with a failed battery and a failed alternator. The contact was informed that the battery and the alternator needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer informed the contact that the electrical wiring harness was the cause of the failure. The contact was informed that the electrical wiring harness needed to be replaced. The contact stated that he purchased the parts for the electrical wiring harness replacement. The contact stated that the dealer then informed him that the electrical wiring harness was not the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost motive power, and the 4WD was not functioning properly. The contact was able to reach his destination however, while attempting to leave, the vehicle initially failed to start. After several attempts, the vehicle started, and the traction control warning light illuminated. The vehicle was taken to the dealer and the dealer found several electrical faults. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 85,000.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I'm the owner of a 2014 Jeep Cherokee which I have recently taken in to be serviced due to a service light for the all wheel drive. The service representative did a great job outlining the issues resulting in a repair totaling $3,539.99 The diagnosis was that the powertrain on this vehicle has failed, and I have even noticed on the NHTSA website that out of 2,123 complaints on this vehicle, 1,224 (57%) are related to the failure of the powertrain on this model. 2014 Jeep Recalls associated with PTU: Safety Recall W48 / NHTSA 20E-037 Safety Recall W47 / NHTSA 20V-343 The two recalls were meant to circumvent the real issue of the recall. At the time of the recall if PTU's had not failed, they just replaced the splines to continue to function in the event of a PTU failure. If the PTU had failed, it was replaced. The issue with my vehicle, is that Jeep claims that the recalls are not applicable to my vehicle, as they were not a part of the recall, despite the track record of failed PTU's and the fact that jeep was replacing PTU's for 2014 Jeeps (just not mine). Regardless, the core issue was never addressed, which was the failure of the PTU (Power Train Unit). This issue was finally acknowledged in the 2015/2016 Jeep Cherokee (Part 573 Safety Recall Report 23V-302), however was never fully resolved with the 2014 jeep Cherokee. Now Jeep is not willing to acknowledge or take responsibility for this $3,539.99 repair order for something that is clearly a manufacturer defect.

The contact owns a 2014 Jeep Cherokee. The contact stated that while refueling the vehicle, the pump nozzle continuously shut off. The contact stated that he drove to several gas stations, where the failure recurred while refueling the vehicle. Additionally, the contact stated that the vehicle was running rough and hesitated to respond while driving and depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where several fuel lines were replaced, and other fuel lines were blown out, and the charcoal canister was replaced; however, the failure recurred. The vehicle was taken back to the independent mechanic, where the fuel tank and the fuel neck were replaced; however, the failure recurred intermittently. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 145,000.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

At TD bank leaving ATM parking brake engaged and would not disengage until i started and restarted the Jeep and keep going drive to reverse. Took about 20xs! That evening leaving yard after about 20 feet keep locked up, parking brake engaged, again. Took about 15mins to get it to disengage by starting and restarting, drive, n, reverse. Next morning it locked as soon as I hit the gas, and was left at house as it sat. I live off a highway, I'm going to die driving it.

Car stopped without warning in middle of road. Would not start. NO Warning lights on dash. Answer: Low oil level, car just turned engine off. NO dash warning for low oil. Happened multiple times. Now: After filling with gas, stopped at light, warning messages "Put Car in park" then drive. When put in Drive, rough and huge thunk. Almost got hit, but was able to pulled over. Called AAA., waited 45, and he drove it up onto bed to bring to mechanic. No problem. They did an oil change. Drove for days then very rough idle and driving. Each time, I was able to pull over w/o being hit. Now sometimes running sluggish going down road and almost hit again. This car is not even 10 years old, but I've lost count how many close calls my family has had. If you go on any of the Jeep forums, many, many owners are complaining abouts these same issues. Why does the maker of Jeeps fix all these issues on the forums BEFORE they build or design new ones?! I have owned a Jeep Grand Cherokee(electrical), Jeep Commander(rust from bottom up), Jeep Compass, now the Jeep Cherokee (by far the WORST one). Was a Jeep fan, but I have never run into so many weird issues. Even my mechanic has given up and said bring to dealership. He has 5 different Jeeps all with electrical/unknown issues.

While driving the vehicle in the highway, the transmission abruptly stopped responding, the power was lost and the transmission shifted into neutral. The dashboard showed the message " To shift Vehicle must be Stopped". Then the message change into "Shift to P then desired gear". This incident happened several times and Chrysler admitted the problem only on some models of their vehicles but not in cherokees 2014.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall 49A/NHTSA 23V-338 I cannot park my vehicle in my garage until there is a fix. I received the recall notice Jun 30, 2023 (three months ago) and there is still no fix!!! When will this be remedied???

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, an alert sounded, indicating that the 4WD was unavailable. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power transfer unit pump. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 20E037000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 123,000.

My 2014 Jeep Cherokee TrailHawk has a failed Power Transfer Unit (PTU) This failure causes harsh grinding noises and extremely jerky gear shifting at any speed. The vehicle lurches forward when changing gears and is a safety hazard. Pulling the F10 fuse seems to bypass the PTU but renders the 4x4 and other safety capabilities like slip/traction control useless. The problem has been confirmed by independent and dealer mechanics at extreme cost. There is a warning lamp that now indicates 'svc 4x4'. The only symptoms of the issue were the jerky forward lurching followed by grinding noises.

Service transmission light came on while driving. I had a warranty on the vehicle so I took it in to dealership in DeQueen AR they fixed the valve body on the transmission and almost exactly 1 year later the service transmission light came on again. Following that my service parking brake light came on and now the emergency brake is engaged and will not disengage. Why has there not been a recall on these items?

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The emergency park brake function is stuck on and can not be released. The car will not move and the emergency brake will not release.

Replaced the oil filter housing unit and filter cap because of oil leak, for the last couple of months, it’s been feeling very rough switching gears, especially when turning from a stop, and now it won’t start, at all. We tried jumping it and let it sit for a little bit and nothing changed. It’s not ticking or trying to start or anything, just the dash lights up with all the lights and the brake pedal is locked, it won’t move at all

The vehicle turns off while running, all lights on dashboard turn OFF and the vehicle dies completely. I lose power steering, brakes everything just turns off. After the vehicle comes to a complete stop I can put in parking again and the vehicle turns back on. This has happened 3 times already, luckily I have been driving it where there is no a lot of traffic, but no longer drive it on the highway it would not be safe. It happened after the light SVC 4WD turned on.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

My e brake goes on and off by itself. And while I'm driving,now the car won't start. Mechanic said it was the starter so I paid for one still didn't start.Now he said it's the engine. Car still won't start.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was unavailable.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The transmission since buying it at only 16000 miles has been nothing but a problem. Every recall to reprogram the tcm has not worked. It hard shifts all the time, shudders and jerks when going slow, and twice it has locked down and forced trans into neutral. Has to be towed and reprogrammed so not just unsafe but costs money to fix a problem it shouldn't have. I live in the mountains it could easily shut down where there is no pulloff as it once did right before a corner. There is so many complaints online and so many not working recalls when will someone do something about this problem. This is the most expensive vehicle I ever bought and it is a nightmare. So much so I will never buy a jeep product again and I owned 5 older ones before this. Make jeep replace or do a real fix please. Thousands of people need this fixed or it will turn in to a massive lawsuit.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

My Jeep Cherokee has been diagnosed by a mechanic having issues with the PTU (Power Transfer Unit) , code C14A7-97. If the PTU fails to engage with the transmission, the Cherokee could lose all power while being driven. Mopar does have a recall for SOME Jeep Cherokees experiencing this issue, but my VIN was not identified as part of this recall. The recall should be for all vehicles that were made in this same time frame and are known to have issues. The Jeep has had all of the software updates done to it but still has problem. Mopar should be responsible for this repair as they are repairing other vehicles with the same problem.